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Robotic Process Automation

The document is a report about robotic process automation (RPA) written by Mohit S Pande, a third year student in division A with roll number 58. It includes an overview of RPA, outlining its evolution, benefits, applications, implementation process, differences from traditional automation, top vendors, and considerations for adoption. The document provides high-level information about RPA and its uses across various industries and business processes.

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0% found this document useful (0 votes)
294 views27 pages

Robotic Process Automation

The document is a report about robotic process automation (RPA) written by Mohit S Pande, a third year student in division A with roll number 58. It includes an overview of RPA, outlining its evolution, benefits, applications, implementation process, differences from traditional automation, top vendors, and considerations for adoption. The document provides high-level information about RPA and its uses across various industries and business processes.

Uploaded by

Mohitpande
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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NAME: MOHIT S PANDE

YEAR: THIRD
DIV: A
ROLL NO: 58

ROBOTICS PROCESS AUTOMATION


Table of contents:

 What is Robotic Process Automation (RPA)


 Evolution of RPA
 Benefits of RPA
 Application of RPA
 6 Step RPA
 Robotic Spectrum
 Differences between RPA and regular automation
 Top RPA vendors
 What to look for in RPA software
 C-level decision-making around RPA
 Where the robotic process automation market is heading
WHAT IS ROBOTIC PROCESS AUTOMATION (RPA)

 Robotic process automation (RPA) is the use of software with artificial


intelligence (AI) and machine learning capabilities to handle high-
volume, repeatable tasks that previously required humans to perform.
These tasks can include queries, calculations and maintenance of
records and transactions.
 RPA technology, sometimes called a software robot or bot, mimics a
human worker, logging into applications, entering data, calculating
and completing tasks and logging out.
 RPA software is not part of an organization's IT infrastructure. Instead, it
sits on top of it, enabling a company to implement the technology
quickly and efficiently -- all without changing the existing infrastructure
and systems.
EVOLUTION OF RPA

 Although the term "robotic process automation" can be traced to the early 2000s, it had
been developing for a number of years previously.

 RPA evolved from three key technologies: screen scraping, workflow automation and
artificial intelligence.

 Screen scraping is the process of collecting screen display data from a legacy
application so that the data can be displayed by a more modern user interface
 The advantages of workflow automation software, which eliminates the
need for manual data entry and increases order fulfillment rates, include
increased speed, efficiency and accuracy.

 Lastly, artificial intelligence involves the ability of computer systems to


perform tasks that normally require human intervention and intelligence.
Introduction to Benefits Of RPA

1. Low Technical Barriers


It’s very useful for non-technical programmers to get skilled in this software technology and must
not configure the robot. As its a free programming language, there can be any non-technical staff
that are used to for the purpose of drag and drop to design the coding, which can be set up as a
bot in the software environment to implement; these can be recorded in their own steps that can be
automated in a process through a which it can be recorded. There are many features that can be
recorded and can be accessed properly.
2. Increased Accuracy
Bots are very flexible and can be executed in any form of the process, which is very consistent in
their feasibility than can support the error’s than the human interventions.
3. Meet Regulatory Compliance Standards
Bots need to be structured and can be decided with proper documents that they have been
configured to follow and provide a demo implementation of the process for each step.
Furthermore, if there is any processes need to be reviewed, bots can be processed as required. The
controlled nature of bot work makes them suited to meeting even the strictest compliance standards.
4. No Interruption of Work
Operations can be performed 24/7 as these bots can work tirelessly with automation techniques that are
required by staff to manually generate the bits for initiating the business techniques that are required. If
there is a human need to intervene, it needs to be taken and make a proper decision to resolve a to
process the work.
5. The System Remains’ in place
Unlikely, specific automation can be initiatives that may require an extensive resource that develops to
integrate the process across multiple software applications. RPA involves the number of distributions
for all the systems that are underlying into robotics.

6. Increased in Productivity
Process cycle times are more feasibility and can be completed in manual working hours. The
importance of the RPA is that it can be easily handled by anyone while processing in the technologies.
As RPA is getting advances even further, the future generation of the technologies can be bringing
many additional values to future generations.
Application for RPA
APPLICATION OF RPA
 Some of the top applications of RPA include:
 Customer service: RPA can help companies offer better customer service by automating
contact center tasks, including verifying e-signatures, uploading scanned documents and
verifying information for automatic approvals or rejections.

 Accounting: Organizations can use RPA for general accounting, operational accounting,
transactional reporting and budgeting.

 Financial services: Companies in the financial services industry can use RPA for foreign
exchange payments, automating account openings and closings, managing audit requests and
processing insurance claims.
 Healthcare: Medical organizations can use RPA for handling patient records, claims, customer
support, account management, billing, reporting and analytics.

 Human resources: RPA can automate HR tasks, including onboarding and offboarding,
updating employee information and timesheet submission processes.

 Supply chain management: RPA can be used for procurement, automating order processing
and payments, monitoring inventory levels and tracking shipments.
Example For RPA Application
Six Step For RPA
❖ Plan Wisely
It is ideal to begin with a perfectly clear rundown of the objectives that you need to accomplish by methods
for automation. RPA adoption can be challenging, if simply because of the turmoil that it will create among
your employees.

❖ Determine Realistic ROI Expectations


The time taken to accomplish ROI is probably the greatest challenge in RPA adoption. Enterprise processes
keep on expanding in intricacy with more prominent seasonality, administrative requirements, geographic
variations, or numbers of exceptions, which bring about longer improvement times and more user-
acceptance testing
❖ Prepare the People
However, “move fast and break things” mantra is making itself heard across the company, the
management buy-in is as yet a thing if you work for a huge organization. Realizing the procedure to be
automated and potential advantages from automation, you can construct a convincing case for
organizational leadership. The catchphrases are RPA, AI and Return on Investment (ROI). The initial 2
are themes that employees feel constrained to invest resources into nowadays. With respect to ROI, an
employee should demand to know the ROI in any investment.

Select the Process to be Automated


• table, predictable and all-around documented procedures, with predictable and all around
characterized operational expenses;
• Procedures with low exception rates, which don’t require complex human intervention;
• Procedures that can be evaluated as far as measurable savings, be those identified with more
noteworthy precision, faster response times, lower cost base, and so forth.;
• High volume/high-frequency processes, which regularly give a faster ROI.
❖ Powerful Collaboration between IT and Business
A critical number of RPA failures are credited to the absence of cooperation between business and IT
capacities. Business leaders frequently neglect to remember IT for RPA planning discussions as they
assume that RPA frameworks don’t require broad IT support. Then again, on account of IT-intensive
projects, IT leaders frequently undermine the value of a business function viewpoint and don’t think
about procedure subtleties.

❖ A Core Team
You could see this as the prior of the RPA Center of Excellence, which could be composed subsequent
to launching the framework to guarantee a rational longer-term plan. The thought behind this
recommendation is that it is pivotal from the very starting point for automated procedures to stay good
with the various procedures of your business.
Somebody with an elevated view over all the significant viewpoints encourages effective
implementation on a bigger scale. The core team is additionally expected to choose the timeline of
automation along the lines of ‘what to automate, when, what for’.
DIFFERENCES BETWEEN RPA AND REGULAR AUTOMATION

 What distinguishes RPA from traditional IT Automation is the ability of the RPA
software to be aware and adapt to changing circumstances, exceptions and new
situations.

 Once RPA software has been trained to capture and interpret the actions of specific
processes in existing software applications, it can then manipulate data, trigger
responses, initiate new actions and communicate with other systems autonomously.

 RPA software is particularly useful for organizations that have many different and
complicated systems that need to interact together fluidly.
 For instance, if an electronic form from a human resource system is missing a zip code,
traditional automation software would flag the form as having an exception and an
employee would handle the exception by looking up the correct zip code and entering
it on the form. Once the form is complete, the employee might send it on to payroll so
the information can be entered into the organization's payroll system.

 With RPA technology, however, software that has the ability to adapt, self-learn and
self-correct would handle the exception and interact with the payroll system without
human assistance.
TOP RPA VENDORS

 Automation Anywhere Inc. provides an enterprise digital workforce platform geared toward
procure-topay, quote-to-cash, HR, claims processing and other back-office processes.

 Blue Prism focuses on providing organizations in regulated industries with more agile virtual
workforces, offering desktop-aligned robots that are defined and managed centrally.

 EdgeVerve Limited, an Infosys company, helps enterprises modernize customer service,


improve business processes and enhance operational productivity.

 HelpSystems enables companies to streamline IT and business operations by automating tasks


and workflows without the need to write code.
 UiPath offers an open platform to help organizations efficiently automate business
processes.

 Workfusion combines robotics, AI-powered cognitive automation and workforce


orchestration to automate enterprise business processes.

 Kryon RPA will allow you to automate processes fast and easy and you do not need to be a
developer to automate processes.
WHAT TO LOOK FOR IN RPA SOFTWARE

When enterprise leaders look for RPA technologies, they should consider a number of things,
including:
 Scalability: Organizations shouldn't select RPA software that requires them to deploy software
robots to desktops or virtualized environments. They should look for RPA platforms that can be
centrally managed and scale massively.

 Speed: Enterprises should be able to design and test new robotic processes in a few hours or less,
as well as optimize the bots to work quickly.

 Reliability: As companies launch robots to automate hundreds or even thousands of tasks, they
should look for tools with built-in monitoring and analytics that enable them to monitor the health
of their systems.
 Simplicity: Organizations should look for products that are simple enough that any
employee in the business can build and use them to handle various kinds of work,
including collecting data and turning content into information that enables leaders to make
the best business decisions.

 Intelligence: The best RPA tools can support simple task-based activities, read and write
to any data source, and take advantage of more advanced learning to further improve
automation.

 Enterprise-class: Companies should look for tools that are built from the ground up for
enterprisegrade scalability, reliability and manageability.
C-LEVEL DECISION-MAKING AROUND RPA

 Though automation software is expected to replace up to 140 million full-time employees


worldwide by 2025, many high-quality jobs will be created for those who maintain and improve
RPA software.
 When software robots do replace people in the enterprise, C-level executives need to be
responsible for ensuring that business outcomes are achieved and new governance policies are
met.
 Robotic process automation technology also requires that the CTO/CIO take more of a
leadership role and assume accountability for the business outcomes and the risks of deploying
RPA tools.
 Additionally, the COO, CIO and chief human resources officer, as well as the relevant C-level
executive who owns the process being automated, should all work toward ensuring the
availability of an enterprise-grade, secure platform for controlling and operating bots across
systems.
WHERE THE ROBOTIC PROCESS AUTOMATION MARKET IS
HEADING
 A Global Market Insights Inc. report expects the RPA market to reach $5 billion by 2024.

 The increased adoption of RPA technologies by organizations to enhance their capabilities and
performance and boost cost savings will reportedly drive the growth of the robotic process
automation market most during that time.

 The global robotic process automation market size was valued at USD 1.57 billion in 2020 and is
expected to grow at a compound annual growth rate (CAGR) of 32.8% from 2021 to 2028
THANK YOU

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