LEVEL OF SATISFACTION OF ONLINE SHOPPERS

A RESEARCH STUDY PRESENTED

TO THE FACULTY OF THE SENIOR HIGH SCHOOL

MOUNT DATA NATIONAL HIGH SCHOOL

IN PARTIAL FULFILLMENT

OF THE REQUIREMENTS FOR THE SUBJECT

PRACTICAL RESEARCH 2

MARYNELL L. PUKIN

HAZEL A. CAWAYAN

JANINE E. BAYDO

DOM HENZON B. COPSIYAT

AIZA D. ABOD

RODERICK D. BILINGON

WILBRUCE D. SILI

JUNE 2021
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Approval Sheet
This research study entitled Level of Satisfaction of
Online Shoppers prepared and submitted by Marynell L. Pukin,
Hazel A. Cawayan, Janine E. Baydo, Dom Henzon B. Copsiyat,
Aiza D. Abod, Roderick D. Bilingon, Wilbruce D. Sili. In
partial fulfillment of the requirements for the subject
Practical Research 2, has been examined and is recommended for
acceptance and approval for ORAL PRESENTATION.

SALVADOR T. SEBIO

Research Teacher

APPROVED by the RESEARCH COMMITTEE

ROSALYN A. PAGASPAS BABY SHERRY K. OYAM

RAMIELYN G. BANGAO

Master Teacher II

Accepted and approved in partial fulfill of the requirements

for the subject Practical research 2.

Noted:

FEDERICO P. CAYABAS

Principal, Mount Data National High School

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Abstract

Pukin,M.,Cawayan,H.,Baydo,J.,Copsiyat,D.H.,Abod,A.,Bilingon,R.

,Batteteng,M.,Sili,W.JUNE 2021(Level of Satisfaction of Online

Shoppers)

Technology has been playing an important role in the society

and its innovation will never cease, resulting to nonstop

production of new ideas and things with multiple functions.

Online shopping, one product of technology, is a process

consumer go through with ease. Online shopping functions by

presenting an online product display of an order and follow up

delivery for items selected by the customer. It permits a

customer to give online orders for items or services from a

store that serves both walk-in and online customers. Online

shopping is now common and can be observed anywhere.

Researchers wanted to know the level of satisfaction of

customers with the products or services they bought online in

terms of quality, price and quantity and if there was a

significant difference of these level of satisfaction of

online shoppers along the factors given. The type of this

study is a combination of quantitative and qualitative

research. Convenient random sampling was used to gather data

and questionnaires are given to the respondents as the method

for collecting the information. The researchers found out that

generally, online shoppers are moderately satisfied with the

products or services they bought online. Online shoppers are

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moderately satisfied with the products price and quantity and

are satisfied with the product’s quality, specifically

product’s design. Also, there is no significant difference

between the product’s price and quantity excluding product’s

quality.

Keywords: Online shopping, satisfaction, questionnaires

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ACKNOWLEDGEMENT

First and foremost, praises and thanks to God Almighty

for His showers of blessings upon the researchers, for giving

them the strength and wisdom throughout this research for

without him, this research would not be possible.

The researchers would also like to express their deep and

heartfelt gratitude to Mr. Salvador for his unending support

and invaluable guidance throughout this research and Mr. Sunny

for his aid and guidance for the improvement of this research.

The researchers are very thankful for your help and for giving

us the opportunity to make this research possible and also, to

the principal of Mount Data National High School, Sir Federico

P. Cayabas, for your support and permission for this research

to be conducted in this institution.

To all critique teachers who critique the research

proposal, thank you very much for correcting the researcher’s

paper, especially the grammar and also giving opinions and

advices for the improvement of their research for the better.

To the respondents, the researchers would like to express

their sincere and unfeigned gratitude for your cooperation and

understanding in answering our questions properly and

honestly. The researchers are very much thankful for your

bravery in answering questions without being offended. Thank

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you for giving your time and effort for the researchers

because without you, this research would not be possible.

Lastly, the researchers would like to thank their

parents for supporting financially and morally. To all of you

who become part in the success for this research, thank you

very much for all your efforts, time and sacrifices in helping

the researchers.

Marynell L. Pukin

Hazel A. Cawayan

Janine E. Baydo

Dom Henzon B. Copsiyat

Aiza D. Abod

Roderick D. Belingon

Maxson P. Battateng

Welbruce D. Sili

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Table of Contents

Page

Title Page ---------------------------------------- 1

Approval Sheet ------------------------------------ 2

Abstract ------------------------------------------ 3

Acknowledgement ----------------------------------- 5

Table of Contents --------------------------------- 7

List of Tables ------------------------------------ 9

List of Figure ------------------------------------ 10

CHAPTER

1 THE PROBLEM

Background of the study ---------------------- 11

Conceptual Framework ------------------------- 13

Paradigm of the Study ------------------------ 14

Problem and Hypothesis ----------------------- 15

CHAPTER

2 METHOD AND PROCEDURES

Research Design ------------------------------- 16

Population and Locale of the Study ------------ 17

Data Gathering Tools -------------------------- 18

Data Gathering Procedure ---------------------- 18

Treatment of Data ----------------------------- 19

CHAPTER

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3 PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA

Level of Satisfaction of Online shoppers in terms

of the given factors ---------------------------

20

Significant difference between the product’s

quality, price and quantity --------------------

22

CHAPTER 4 CONCLUSION AND RECOMMENDATION

Conclusions ---------------------------------------

24

Recommendations -----------------------------------

25

REFERENCES ---------------------------------------------

26

APPENDICES

A Letter to the Principal -------------------------

27

B Letter to the Respondents -----------------------

28

C Questionnaires ----------------------------------

29

CURRICULUM VITAE ---------------------------------------

30

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List of Tables

Table

1 Level of Satisfaction of Online

shoppers in terms of the

given factors -------------------------- 20

2 Significant difference between

the product’s quality,

price and quantity --------------------- 22

List of Figures

Figure

1 Paradigm of the study --------------------- 14

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CHAPTER I

THE PROBLEM

These chapter consists of the background of the study,

conceptual framework, paradigm of the study, and problem and

hypotheses.

Background of the Study

Nowadays, more and more people, especially for the office

workers don’t have that much free time to go shopping they’re

busy working, studying and doing other important things. With

the help of the internet people can do a lot of things without

going out. Like paying bills, shopping of clothes and so on.

Technology has been playing an important role in the society.

Obviously, technology aids people on many aspects. Almost all

works and things are done with the help of technology.

Innovation on technology means more things to be done easier

and greater height for economic progress. The technological

innovation of the last century takes international trade to a

broader context. Internet usage across the world has increased

in popularity. Together with this trend, online shopping in an

increasingly used as sales channel for business to reach

customers (Chung & Park, 2009)

Online shopping is the process consumers go through to

purchase products or services over the internet. An online

shop, e-shop, e-store, internet shop, web shop, web store,

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online store or virtual store causes the physical analogy of

buying products or services at a bricks and mortar retailer or

in a shopping mall. The online channel can reach mass market

in an effective way with low cost (Bakos, 1997). Online

shopping lowers distribution costs and gives an easier access

to consumers which leads to opportunities for businesses

(Alba, Janiszeuski, Lutz, Lynch, Jawyer and Weitz, 1997).

The most valuable target groups in online retail are the

higher educated consumers within generation Y, born between

1980 and 2000, as they are expected to have a high long-term

purchasing power in the online retail (Powers and Valentine,

2013). Especially, the higher educated consumers are more

likely to purchase online (Dejst, Feiben, Farog and Schwanen,

2007).

Philippines, with its more than 34.4 million of internet

users ranked 16th in the world and penetrating an estimate of

39.4% internet users against its total population (Internet

Line Stats, 2015). Moreover, when it comes to learning more

about what they need to buy, Filipinos are among the most

active in the Asia Pacific region in using the Internet for

product search and sharing online deals (Lucas, 2012).

Nowadays, people are busy with their works and studies.

With the help of technology and internet, people can do more

things without delaying their works. One example is online

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shopping over the internet without consuming more time and

effort to go out.

The researchers conducted this study to know the level of

satisfaction of customers towards online shopping

quantitatively and to find out the aspect that motivates the

customers mostly.

It is important for the researchers to have knowledge in

this research because the researchers believe that the

quality, brand, design, availability and affordability of the

products affect the level of satisfaction and motivation of

consumers.

Conceptual Framework

Pan, (2007) defined purchasing intentions as the

eagerness of purchasing the product. Similarly, Engel,

Blackwell, and Miniard (1990) defined purchasing intention as

a psychological process of decision-making.

There are factors to consider in measuring the

satisfaction and motivation of consumers: the quality, brand,

design, availability and affordability of the product. The

quality of products are the features that have a capacity to

meet consumer needs (wants) and gives customer satisfaction by

improving products (goods) and making them free from any

deficiencies or defects. Brand is the name, term, design,

symbol or other feature that distinguish an organization or

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product. Design is something cool and good-looking about the

product, this comprises just the tip of the iceberg. Product

availability impacts many industries such as transportation,

events, and retail, yet little empirical evidence documents

the importance of stocking decisions for firm profits,

vertical relationships, or consumers. Affordability is the

extent to which the perceived value of the product is greater

than its perceived cost to the users, given their available

income. The researchers used the IPO Model to provide a

general structure and also serves as guide for the direction

of the study.

Paradigm of the study

PRODUCTS

QUALITY
LEVEL OF
BRAND SURVEY REPORT
SATISFACTION
DESIGN QUESTIONNAIRES
CONSUMER’S
AVAILABILITY
MOTIVATION
AFFORDABILITY

DELIVERY

INPUT PROCESS OUTPUT

Statement of the Problem and Hypotheses

This study aimed to know the Level of satisfaction of

Online Shoppers of Sadsadan, Monamon Sur, Bauko Mountain

Province.

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Specifically, this study sought to find answers to the

following questions:

1. What is the level of satisfaction of online shoppers in

terms of the following;

a. Quality (brand, design and durability)

b. Price (Affordability)

c. Quantity (availability of the goods)

2. Is there a significant difference of the level of

satisfaction of online shoppers along the given factors?

a. Quality over price

b. Quantity over price

c. Quantity over quality

Hypothesis

The online shoppers are not satisfied in terms of

product’s quality, price and availability of goods and there

is no significant difference between the factors; quality,

price and quantity.

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CHAPTER 2

METHOD AND PROCEDURES

This chapter contains the research design, population and

locale of the study, data gathering tools, data gathering

procedure and treatment of data.

Research Design

The type of this study is quantitative research. A

quantitative research is a structured way of collecting and

analyzing data obtained from different sources. Quantitative

research involves the use of computational, statistical, and

mathematical tools to derive results. It is conclusive in its

purpose as it tries to quantify the problem and understand how

prevalent it is by looking for projectable results to a larger

population. The researchers use quantitative kind of research

for them to affectively measure the level of customer’s

satisfaction using percentage on a wide range of population.

The researchers had used the quantitative type of research to

effectively measure the level of customer’s satisfaction using

percentage on a wide range of population.

The focus of this study aims to explore the level of

satisfaction of online shopping of the chosen citizens of

Sadsadan, Monamon Sur, Bauko, Mounatin Province and their

motivation in engaging to buy products online.

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Population and Locale of the Study

This research is conducted at Sadsadan, Monamon Sur,

Bauko, Mountain Province. It is one of the largest barangay

inside the Municipality of Upper Bauko District II. Located

along the km 104 of the halsema highway national road.

The subject of this study will be the chosen online shoppers

of Sadsadan specifically Sadsadan Trail and Proper, for it is

highly observe that they are engaged in the online shopping

activities. Sadsadan, Bauko, Mountain Province has a total

population of 3157 citizens as of now. The respondents of this

research are the chosen 40 citizens of Sadsadan that is

engaged in online activities.

Data Gathering Tools

The researcher’s data collection procedure starts with

convenient random sampling wherein the selection of

respondents begins for those who are known as online shoppers

and are available and willing to participate. Not all citizens

of Sadsadan are engage in online shopping hence, the

researchers had used convenient sampling to track down online

shoppers among the citizens. Respondents were from the chosen

citizens of Sadsadan, Monamon Sur, Bauko, Mountain Province

who have tried buying products online. The researchers

prepared all the necessary tools that are needed in the data

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collection procedure such as questionnaires which are close-

ended questions and also pens and papers.

The researchers will be preparing a letter similar to a

waiver stating that their research was approved by the

principal and are allowed to conduct this research.

Data Gathering Procedure

The researchers made a letter forwarded to the concerned

individuals and offices for approval to conduct the research.

The researchers distributed the questionnaires as means of

gathering data and short interviews was also conducted to some

of the respondents. The researchers distributed a total of

forty (40) questionnaires. A one-page survey questionnaire was

distributed to gather the desired information. After the

gathering of data or the distribution of the questionnaires,

the respondents used SPSS software to get the desired

statistical computation including the mean.

Treatment of Data

The data that researchers gathered from the survey are

presented, analyzed and discussed. The results that the

researchers presented and discussed are based on the result of

the survey from the respondents. It was presented by using bar

graph for it to be simple and understandable.

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Numerical Rating Statistical Range Descriptive

Equivalent
1 1.00-1.99 Not satisfied
2 2.00-2.99 Moderately
satisfied
3 3.00-3.99 Satisfied
4 4.00 Very satisfied

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CHAPTER 3

PRESENTATION, ANALYSIS, AND INTERPRETATION OF DATA

This chapter shows the tables derived from the data

gathered through the questionnaires and the interpretation of

these data. The tables are given analyzation and

interpretation

Level of Satisfaction of Online Shoppers in terms of the

given factors

Table 1 shows the statistical computation of the

information gathered which are the answers given by the

respondents.

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Table 1. Level of satisfaction of online shoppers in terms of the given

factors

Std.
Factors
N Minimum Maximum Mean Deviation

Brand 40 1.00 4.00 2.8725 .71299

Design 39 1.00 4.00 3.1188 .73874

Durability 39 1.00 4.00 2.8911 .83548

Convenience 39 1.00 4.00 2.8911 .71974

Time Saving 40 1.00 4.00 2.9804 .79579

Availabilit
40 1.00 4.00 2.9314 .78677
y of Goods

Table 1 continued...

Price or
the
Affordabili 40 1.00 4.00 2.9118 .80963
ty of
Products

Speed of
Delivery or 40 1.00 4.00 2.5980 .77408
Transaction

Service
quality of 40 1.00 4.00 2.7941 .76220
sellers

Real
product
40 1.00 4.00 2.4118 .83669
over
expectation

overall 1.00 4.00 2.6373 .72834

Valid N
38
(listwise)

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Table 1 shows that online shoppers are moderately

satisfied with all the given factors, design exempted. The

design factor was rated 3.1188 which falls under the

satisfactory level. All factors are rated unsatisfactory as

the lowest level and very satisfactory as the highest level.

Significant Difference between the product’s quality, price

and quantity.

Factors Mean
Brand 2.8725
Design 3.1188
Durability 2.8911
Convenience 2.8911
Time Saving 2.9804
Availability of Goods 2.9314
Price or the Affordability of
2.9118
Products
Speed of Delivery or
2.5980
Transaction
Service quality of sellers 2.7941
Real product over expectation 2.4118
Overall 2.6373
Valid N (listwise)
Table 2. Level of satisfaction of online shoppers in terms of the given

factors.

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Table 2 shows the computed mean of the factors. It shows

that design factor is what satisfy online shoppers more than the

other factors. There is a significant difference between the

factors. Design, a factor included in the quality, is highly

rated which may mean that shoppers mostly prefer or focus on the

product’s quality more than the price or the quality. There is no

significant difference between the price and quantity factor. It

may imply that shoppers do not set any difference on the products

price and quantity.

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CHAPTER 4

CONCLUSIONS AND RECOMMENDATIONS

This chapter presents the conclusions the researchers

derived from the data that was gathered and the recommendations

for the future uses and future researchers.

Conclusions

This study of online shopping shows the level of

satisfaction of customers in online shopping. This part presents

the interpretation of the data gathered.

1. The average computed for the overall experience of the

shoppers shows 2.6373 which falls under the moderate

satisfactory means that, generally, online shoppers are

moderately satisfied by the products they bought online

in terms of its price and quantity and are satisfied with

the quality, design specifically. There are always be

instances that shoppers are not satisfied or highly

satisfied with the products bought.

2. The computed mean for price and quantity both falls under

2.00-2.99 which had the equivalent description of

moderate satisfaction. It then shows that there is no

significant difference between the factors excluding

quality. The design, which was part of the quality

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factor, was rated higher that the price and quantity. It

then means that it has significant difference among the

other factors.

Recommendations

From these findings of the study, the researchers recommend

the following:

Online shopping really saves time in buying products and

online sellers should improve or adjust their products price,

quality and quantity to further satisfy consumers and to reach

higher market or in order to achieve greater market, online

sellers must provide products or improve their services that

would reach the consumers high satisfaction.

To future researchers, this study will serve as your

stepping stone to research more about this particular topic.

Limited respondents may affect the precision of the results of

the study. The researchers highly recommend gathering data in

wider range of respondents since this study conducted from

Sadsadan, Bauko, Mountain Province with a forty respondents only.

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REFERENCES

Akrani, G. (2013). Definition Meaning Importance

Illés, A. (2019, March 19). Product Design Process: 4 Steps to

Build a Product People Will Love

K.Corc. (1970, January 01). Online Shopping Research Paper

Wang, D. (2010). Customer Buying Behavior – Online shopping

towards electronic product

Delafrooz, N. (2009). FACTORS AFFECTING STUDENTS' ONLINE SHOPPING

ATTITUDE AND PURCHASE INTENTION

Hawley, J. (2006). THE EFFECTS OF CONSUMERS’ ONLINE SHOPPING

GOALS AND THEIR CHARACTERISTICS ON PERCEIVED INTERACTIVITY AND

SHOPPING BEHAVIORS

Nawaz, N. (2014). A Study on Consumer Preferences for E Shopping

with reference to Bahraini Consumers

Lubis, A. (2018) EVALUATING THE CUSTOMER PREFERENCES OF ONLINE

SHOPPING: DEMOGRAPHIC FACTORS AND ONLINE SHOP APPLICATION ISSUE

Solutions, B. (2018). The Fifth Type of Buyer: Customer

Preference for Online Shopping

Shanthi, R., Kannaiah, D. (2015) Consumers’ Perception on Online

Shopping

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APPENDIX A
LETTER TO THE PRINCIPAL
May 27, 2021
FEDERICO P. CAYABAS
Principal, Basic Education
Mount Data National High School
Sir:
We, the students of Grade 12 Humanities and Social Sciences
strand of the Mount Data National High School are currently
working on the research entitled “Online Business & Consumers
Preferences” in partial fulfillment of the requirements for the
subject Practical Research 2.
In this regard, we humbly request your good office to allow us to
administer our questionnaire to obtain significant data among the
citizens of Pactil, Monamon Sur, Bauko, Mountain Province.
The purpose of this study is to determine the level of
satisfaction of online businesses in Sadsadan,Monamon Sur,Bauko,
Mountain Province. Rest assured that the data to be gathered will
be treated with the outmost confidentiality and shall be used for
research purposes only.
We hope for your favorable response on this matter. Thank you
very much.
Sincerely,
Noted by:
Pukin, Marynell Cawayan, Hazel Sili, Wilbruce

Bilingon, Roderick Abod, Aiza Battateng, Maxson

Baydo, Janine Copsiyat, Dom Henzon

Approved by:
SALVADOR T. SEBIO FEDERICO P. CAYABAS
Subject Teacher Principal, Mount Data
National High School

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APPENDIX B
LETTER TO THE RESPONDENTS

April 5, 2019
Dear Respondents,
We, the researchers of Grade 12 HUMMS – D, are currently enrolled
in the subject Inquiries, Investigations, and Immersion (III) and
presently conducting a study entitled Level of Satisfaction of
Online Shoppers in partial fulfillment of the requirements of the
said subject.
In this regard, we are asking for your full cooperation by
answering the questionnaires sincerely and thoughtfully.
Attached here is the letter approved by the principal of the
Basic Education for the distribution of our questionnaire.
Rest assured that all the information gathered will be used for
academic purpose only.
Thank you very much and God bless!

Respectfully,

Pukin, Marynell Bilingon, Roderick

Cawayan, Hazel Abod, Aiza

Baydo, Janine Battateng, Maxson

Copsiyat, Dom Henzon Sili, Willbruce

Noted:
SALVADOR T. SEBIO
Research Teacher

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APPENDIX C
QUESTIONNAIRES
Name(optional): _____________
Age: _____

LEVEL OF SATISFACTION OF ONLINE SHOPPERS

Legends:
4 – Very Satisfied
3 – Satisfied
2 – Moderately Satisfied
1 – Not Satisfied

Please rate the level of your satisfaction with your online

shopping experiences
FACTORS 4 3 2 1
1. Quality of Goods
a. Brand
b. Design
c. Durability
2. Convenience (Less Stress)
3. Time saving
4. Availability of goods
5. Price or the Affordability of the products
6. Speed of delivery or transaction
7. Service quality of sellers
8. Expectations and real products
9. Overall experience in Online Shopping

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CURRICULUM VITAE

NAME Pukin, Marynell L.

Address Pactil, Monamon Sur, Bauko,
Mountain Province
PERSONAL INFORMATION
Date of Birth December 28, 2000
Place of birth Lutheran, Abatan, Bugias, Benguet
Citizenship Filipino
Civil status Single
Provincial Address Bauko, Mountain Province
EDUCATION
Senior High School Mount Data National High School
Junior High School King’s College of the Philippines
Elementary Pactil Elementary School
AWARDS RECEIVED

ORGANIZATIONAL MEMBERSHIP

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NAME Sili, Wilbruce D.

Address Sadsadan, Bauko, Mountain Province
PERSONAL INFORMATION
Date of Birth July 15, 2003
Place of birth Luis Hora Memorial Regional Hospital
Citizenship Filipino
Civil status Single
Provincial Address Bauko, Mountain Province
EDUCATION
Senior High School Mount Data National High School
Junior High School King’s College of the Philippines
Elementary Sadsadan Trail Elementary School
AWARDS RECEIVED

ORGANIZATIONAL MEMBERSHIP

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NAME Bilingon,Roderick D.
Address Am-am, Mankayan, Benguet
PERSONAL INFORMATION
Date of Birth April 8, 2000
Place of birth Lutheran, Abatan, Buguias, Benguet
Citizenship Filipino
Civil status Single
Provincial Address Mankayan, Benguet
EDUCATION
Senior High School Mount Data National High School
Junior High School King’s College of the Philippines
Elementary Cabacab Elementary School
AWARDS RECEIVED

ORGANIZATIONAL MEMBERSHIP

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NAME Abod, Aiza D.

Address Lukib, Monamon Sur, Bauko,
Mounatian Province
PERSONAL INFORMATION
Date of Birth September 24, 2003
Place of birth Lutheran, Abatan, Buguias, Benguet
Citizenship Filipino
Civil status Single
Provincial Address Bauko, Mountain Province
EDUCATION
Senior High School Mount Data National High School
Junior High School Mount Data National High School
Elementary Mount Data Elementary School
AWARDS RECEIVED

ORGANIZATIONAL MEMBERSHIP

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NAME Cawayan, Hazel A.

Address Pactil, Monamon Sur, Bauko,
Mountain Province
PERSONAL INFORMATION
Date of Birth July 22, 2003
Place of birth Luis Hora Memorial Regional Hospital
Citizenship Filipino
Civil status Single
Provincial Address Bauko, Mountain Province
EDUCATION
Senior High School Mount Data National High School
Junior High School Mount Data National High School
Elementary Pactil Elementary School
AWARDS RECEIVED

ORGANIZATIONAL MEMBERSHIP

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NAME Copsiyat, Dom Henzon B.

Address Sadsadan, Bauko, Mountain Province
PERSONAL INFORMATION
Date of Birth September 15, 2002
Place of birth Sadsadan, Bauko, Mountain Province
Citizenship Filipino
Civil status Single
Provincial Address Bauko, Mountain Province
EDUCATION
Senior High School Mount Data National High School
Junior High School Bansa National High School
Elementary Sadsadan Trail Elementary School
AWARDS RECEIVED

ORGANIZATIONAL MEMBERSHIP

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NAME Baydo, Janine E.

Address Namatec, Sabangan, Mountain Province
PERSONAL INFORMATION
Date of Birth November 18, 2001
Place of birth Lagawa, Bauko, Mountain Province
Citizenship Filipino
Civil status Single
Provincial Address Sabangan, Mountain Province
EDUCATION
Senior High School Mount Data National High School
Junior High School Namatec National High School
Elementary Bagtangan Elementary School
AWARDS RECEIVED

ORGANIZATIONAL MEMBERSHIP

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NAME Battateng, Maxson P.

Address Dodo-an, Monamon Sur, Bauko,
Mountain Province
PERSONAL INFORMATION
Date of Birth February 26, 2003
Place of birth Dodo-an, Monamon Sur, Bauko,
Mountain Province
Citizenship Filipino
Civil status Single
Provincial Address Bauko, Mountain Province
EDUCATION
Senior High School Mount Data National High School
Junior High School Tadian School of Arts
Elementary Monamon Proper Elementary School
AWARDS RECEIVED

ORGANIZATIONAL MEMBERSHIP

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