MX-3070N

MX-3570N
MX-4070N

Technical Handy Guide

DECEMBER 2015

CONTENT
Product Specification 2 Updated OCR Dictionary Update 44 NEW
Peripheral Specification 5 Updated EEPROM Handling Procedure 46
Product Options 7 Updated HDD Replacement Procedure 47
Consumables 9 Firmware & Print Driver Revision 49 Updated
Initial Setup 11 Updated Test Simulation 50 Updated
Colour Calibration 14 Updated Trouble Codes 59 Updated
Maintenance 16 Updated Image Send Comm. Error Codes 63 Updated
Operating System Support 21 Updated SCN-MFP PWB Troubleshooting 66 NEW
IC Card Reader Installation 22 NEW PCU PWB Replacement Procedure 67 NEW
Wireless LAN Setup 25 Sensor Location 68
Sharp Print Release 31 NEW Jam Cause Codes 70 Updated
Firmware Upgrade 34 Repair Hints 74 Updated
Firmware Recovery 38 Document Reference 75
E-Manual Update 40 Notes 76
Watermark Update 42

1/12/2015
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 PRODUCT SPECIFICATION SHARP

MX-3070N MX-3570N MX-4070N

GENERAL SPECIFICATION:
Type: Desktop
Original paper size: Max. A3
Printed Paper Size: Tray : SRA3-A5R, Bypass : SRA3-A5R, Long Paper (Max. 1200mm x 320mm)
Standard Paper Capacity: 650 (550-sheet x 1 + 100-sheet Multi bypass)
6,300 (100-sheet Multi bypass + 550-sheet x 1)
Maximum Paper Capacity:
+ Tandem Desk (550-sheet x 1, 1200 + 900 tandem) + LCC (3000 sheet)
Paper Weight: Tray : 60g/m2-300g/m2 Bypass : 55g/m2-300g/m2
Output Capacity: Opt: MXTU16 350-sheet centre tray, Opt: MXTR19 100-sheet right tray
Warm-up Time: 10sec or less
Operation Panel: 10.1” Colour WVGA
9,600 (equivalent) x 600 dpi (Colour Copy), 1200x1200dpi (B/W Copy)
Resolution:
1200x1200dpi (Printer)
Memory: 5 GB (STD & Max)
HDD Capacity: 500GB
Duplex: STD (60g/m2-256g/m2)
Dimensions (WDH): 616 x 660 x 838 mm
Weight: Approx. 87 kg
Machine Life: 1,200K
Max. Monthly Volume: Colour 60k, B/W 140k Colour 60k, B/W 140k Colour 75k, B/W 175k
ENVIRONMENTAL:
Power Consumption: Max. 1.84kW
TEC Value (Measured): 1.8kWh 2.0kWh 2.2kWh
Standby 35dB Standby 36dB Standby 33dB
Sound Power Level (Noise): Operating 70dB Operating 70dB Operating 71dB
(measurement with MX-FN28/RB25/DE27) (measurement with MX-FN28/RB25/DE27) (measurement with MX-FN28/RB25/DE27)

COPIER SPECIFICATION:
30 ppm (A4), 35 ppm (A4), 40 ppm (A4),
Copy Speed (Max.):
16 ppm (A3) 18 ppm (A3) 20 ppm (A3)
E-Sort / SOPM: Yes / Yes (Colour and B/W)
First Copy Time (OC): B/W: 4.7sec, Col 6.7sec,
First Copy Time (DSPF): B/W: 7.3sec, Col 10sec,
Continuous Copy: Max 9,999
Colour: 600 x 600 dpi, B/W: 600 x 300 dpi (DSPF only),
Scan Resolution:
600 x 400 dpi / 600 x 600 dpi
Zoom Range: 25 - 400% (DSPF 25 - 200%)
Tandem Copy: Supported (with MX-3070/3570/4070N series only).
DOCUMENT FEEDER:
Type: STD: DSPF
Original capacity: Max 150 sheets (80 g/m2)
(1 sided): 100 ipm (B/W), 53 ipm (Colour)
Scan Speed (COPY):
(2 sided): 200 ipm (B/W), 106 ipm (Colour)
Scan Speed (IMAGE SEND): (1 sided): 100 ipm (B/W & Colour); (2 sided): 200 ipm (B/W & Colour)
Scan Speed (FAX): (1 sided): 100 ipm, (2 sided): 200 ipm (B/W only)

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 SHARP PRODUCT SPECIFICATION
MX-3070N MX-3570N MX-4070N
DOCUMENT FILING:
Capacity: 10GB (Quick Folder) + 100GB (Main/Custom Folder)
Quick Folder: Max: 10,000 pages or 1000 files
Quick/Main Folder:
Main/Custom: Max. 20,000 pages or 3,000 files
User Registrations: 1000
Preview Thumbnails: Supported (includes Advanced Edit Mode)
PRINTER SPECIFICATION:
30 ppm (A4), 35 ppm (A4), 40 ppm (A4),
Print Speed (Max.):
16 ppm (A3) 18 ppm (A3) 20 ppm (A3)
PDL (Emulation): STD: PCL6, Adobe® PostScript®3.
Interface: USB2.0, 10Base-T / 100Base-TX / 1000BaseT
Protocol: TCP/IP (IPv4, IPv6),
Windows® Vista*, Windows® 7*, Windows® 8* / 8.1*, Windows® 10*.
Supported OS: Windows® Server 2008* / 2008R2 / 2012 / 2012R2 (*32/64bit).
Mac OSX 10.4.x, 10.5.x, 10.6.x, 10.7.x, 10.8.x, 10.9.x, 10.10.x,
Bundled Utility Software Status Monitor
STD: JPEG, TIFF, PRN, PCL, PDF, PDF/A, Encrypted PDF, PS,
USB Direct Print (Pull):
DOCX, PPTX, XLSX & PNG.
Tandem Print: Supported (with MX-3070/3570/4070N series only)
MOBILE DEVICE:
Airprint Support: Q3/2016
Google Cloud Print: Q1/2016
Mopria: Q1/2016
Sharp Plug-in for Android: Q1/2016
Sharpdesk Mobile: Q1/2016
SCANNER [IMAGE SEND]:
Requirement: STD
Resolution: 100, 150, 200, 300, 400, 600 dpi
Mono: TIFF, XPS, PDF, PDF/A-1a, PDF/A-1b, Encrypted PDF, Searchable PDF,
Office Format (docx, xlsx, pptx), TXT, RTF & UTF-8.
Format:
Colour: TIFF, XPS, JPEG, PDF, PDF/A-1a, PDF/A-1b, Encrypted PDF, Searchable
PDF, Compact PDF, Office Format (docx, xlsx, pptx), TXT, RTF & UTF-8.
Desktop (Sharpdesk), FTP, E-Mail, SMB Folder, USB, HDD,
Destination:
TWAIN / WIA compliant, I-Fax (SMTP)
User Registrations: Max 500 (one touch), 500 (group)
Bundled Utility Software: Network Scan Tool, Sharpdesk v3.5 (1 license)
CLOUD CONNECTORS (SCAN/PRINT):
Microsoft One Drive: Supported
Microsoft Office 365: Supported
SharePoint (Online): Supported
Google Drive: Supported

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 PRODUCT SPECIFICATION SHARP

MX-3070N MX-3570N MX-4070N

FACSIMILE:
Requirement: Opt : MX-FX15
Communication Formula: Super G3
Transmission Speed: 2sec.range(Super G3/JBIG) 6sec.range(G3/ECM)
Communication Line: PSTN
Dial Registration: Max 2000
Document Size: A3 - A5,
Compression: MH, MR, MMR, JBIG
Yes (PDF, Single TIFF, Multi TIFF, XPS)
Inbound Routing:
to E-mail, FTP, SMB, Desktop, Fax & I-Fax.
PC Fax: Yes (For Windows only)
WIRELESS LAN:
Requirement: STD
Compliant Regulation: IEEE802.11n/g/b
Transmission Method: IEEE802.11n/g: OFDM; IEEE802.11b: DSSS
Access Mode: Infrastructure mode, Software AP mode
WEP, WPA/WPA2-mixed PSK, WPA/WPA2-mixed EAP*,WPA2 PSA,WPA2 EAP*
Security:
* Not applicable to Software AP mode
Center Frequency/ Channel: IEEE802.11 n/g/b: 2.4 GHz / 1-13ch
IEEE802.11n max 150M bps
Transmission Rate: IEEE802.11g max. 54M bps
IEEE802.11b max 11 M bps
Max Number of Software AP mode: 5 concurrent connections.
Connections: Infrastructure Mode: As defined by the Access Point/Router

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 SHARP PERIPHERAL SPECIFICATION
MXFN27 – INNER FINISHER
Paper size:- Non offset SRA3 to A5
Staple A3 to B5
Output capacity (80 g/m2): 500 sheets or 30 bundles or 52mm or less (A4, 8.5x11).
250 sheets or 30 bundles or 26mm or less (A3, 11x17).
Stapling capacity (90 g/m2): 50 sheets (A4, 8.5x11), 30 sheets (A3, 11x17 & mixed).
Max: 300 g/m2 (2 sheets) + 90 g/m2 (48 sheets)
Staple position: 3 locations (Front slant, Rear slant & 2 staples).
Staple less staple: Supported - Maximum 5 sheets (A3, A4, B4, B5):-
Recommended: Up to 5 sheets (64 g/m2), Up to 4 sheets
(64-81 g/m2), Up to 3 sheets (81 to 105 g/m2).
Manual staple: Supported (Rear slant only).
Punch Unit: Opt: MX-PN14B/C/D
Power requirements: Supplied by main unit

MX-FN28 – 1K FINISHER
Paper size:- Non offset SRA3 to A5R
Staple A3W to B5R
Output capacity (80 g/m2): Offset Tray 1,000 sheets or 100 bundles or 149mm or less (A4, 8.5x11).
500 sheets or 50 bundles or 74.5mm or less (A3W, A3, 11x17)
Stapling capacity (90 g/m2): 50 sheets (up to A4), 30 sheets (up to A3 & mixed).
Max: 300 g/m2 (2 sheets) + 90 g/m2 (48 sheets)
Staple position: 3 locations (Front flat, Rear flat & 2 staples).
Staple less staple: Not supported
Manual staple: Not supported
Punch Unit: Opt: MX-PN15B/C/D
Power requirements: From Main Engine

MX-FN29 – 1K SADDLE FINISHER

Paper size:- Non offset SRA3 to A5R
Staple A3W to B5R
Saddle A3W, A3, A4R, B4, B5R
Output capacity (80 g/m2): Offset Tray 1,000 sheets or 100 bundles or 149mm or less (A4, 8.5x11).
500 sheets or 50 bundles or 74.5mm or less (A3W, A3, 11x17)
Saddle Tray 1–5 sheets: 20 sets, 6–10 sheets: 10 sets,
11–15 sheets: 7 sets.
Stapling capacity Offset Tray 50 sheets (up to A4), 30 sheets (up to A3 & mixed).
(90 g/m2): Max: 300 g/m2 (2 sheets) + 90 g/m2 (48 sheets)
Saddle Stitch 15 sheets - (Booklet Front cover up to 220 g/m2)
Staple position: 3 locations (Front flat, Rear flat & 2 staples).
Staple less staple: Not supported
Manual staple: Not supported
Punch Unit: Opt: MX-PN15B/C/D
Power requirements: From Main Engine

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 PERIPHERAL SPECIFICATION SHARP

MX-FN30 – 3K FINISHER
Paper size:- Non offset SRA3 to A5R
Staple A3 to B5
Output capacity (80 g/m2): 3,000 sheets or 200 bundles or 423mm or less (A4, 8.5x11).
1,500 sheets or 100 bundles or 216mm or less (A3W, 11x17).
Stapling capacity (90 g/m2): 65 sheets (up to A4), 30 sheets (up to A3 & mixed).
Max: 300 g/m2 (2 sheets) + 90 g/m2 (63 sheets)
Staple position: 3 locations (Front slant, Rear slant & 2 staples).
Staple less staple: Supported - Maximum 5 sheets (A3, A4):-
Recommended: Up to 5 sheets (64 g/m2), Up to 4 sheets
(64-81 g/m2), Up to 3 sheets (81 to 105 g/m2).
Manual staple: Supported (Rear slant only).
Punch Unit: Opt: MX-PN16B/C/D
Power requirements: From Main Engine

MX-FN31 – 3K SADDLE FINISHER

Paper size:- Non offset SRA3 to A5R
Staple A3 to B5
Saddle A3W, A3, A4R, B4.
Output capacity (80 g/m2): Offset Tray 3,000 sheets or 200 bundles or 423mm or less (A4, 8.5x11).
1,500 sheets or 100 bundles or 216mm or less (A3W, 11x17).
Saddle Tray 1–5 sheets: 25 sets, 6–10 sheets: 15 sets,
11–20 sheets: 10 sets
Stapling capacity Offset Tray 65 sheets (up to A4), 30 sheets (up to A3 & mixed).
(90 g/m2): Max: 300 g/m2 (2 sheets) + 90 g/m2 (63 sheets)
Saddle Stitch 20 sheets - (Booklet Front cover up to 256 g/m2)
Staple position: 3 locations (Front slant, Rear slant & 2 staples).
Staple less staple: Supported - Maximum 5 sheets (A3, A4):-
Recommended: Up to 5 sheets (64 g/m2), Up to 4 sheets
(64-81 g/m2), Up to 3 sheets (81 to 105 g/m2).
Manual staple: Supported (Rear slant only).
Punch Unit: Opt: MX-PN16B/C/D
Power requirements: From Main Engine

MX-TR20 – JOB SEPARATOR TRAY

Output capacity (80 g/m2): Upper Tray 100 sheets
Centre Tray 250 sheets
Paper size: Offset A3 to A5R
Output only SRA3 to A5R (including envelope & custom size paper)
Paper weight: Upper Tray 55 g/m2 to 256 g/m2
Centre Tray 55 g/m2 to 300 g/m2

Note: The above specification details are for guidance only -Please refer to the Peripheral Service Manual
for detailed paper type and weight specifications.

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 SHARP PRODUCT OPTIONS

MX-FN28
1K Finisher MX-TU16
MX-PN15 B/C/D Centre Tray Unit
Hole Punch

MX-FN29
MX-TR20
1K Saddle Finisher MX-LT10
Job Separator
MX-PN15 B/C/D Long Paper Tray
Hole Punch

MX-TR19
MX-FN30 MX-RB25 Right Tray Unit
3K Finisher Paper Pass Unit
MX-PN16 B/C/D
Hole Punch
Q2/2016 AR-SU1
Stamp Unit
MX-FN31 MX-FN27
3K Saddle Finisher Inner Finisher
MX-PN16 B/C/D MX-PN14 B/C/D
Hole Punch Hole Punch
Q2/2016

MX-LC17
A4 LCC (3000)
Q2/2016

MX-DE29 MX-DE25 MX-DE26 MX-DE27 MX-DE28

Paper Tray 550 Stand/550 x1 Stand/550 x2 Stand/550 x3 Stand/Tandem
Q3/2016 Drawer Drawers Drawers Drawer

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 PRODUCT OPTIONS SHARP

MACHINE OPTIONS
Model Description Comment
Cannot install with
MX-DE25 Stand/550 x1 sheet paper drawer
MX-DE26/27/28
Cannot install with
MX-DE26 Stand/550 x2 sheet paper drawer
MX-DE25/27/28
Cannot install with
MX-DE27 Stand/550 x3 sheet paper drawer
MX-DE25/26/28
Cannot install with
MX-DE28 Stand/2,100 sheet tandem paper drawer
MX-DE25/26/27
MX-DE29 Paper Tray 550 x1 Available Q3/2016
MX-LC17 3,000 sheets large capacity tray A4 Available Q2/2016
MX-LT10 Long paper feeding tray For Bypass Tray only
MX-TR19 Exit tray unit
MX-TU16 Centre exit tray cabinet unit
MX-TR20 Job separator MX-TU16 is required
Cannot install with
MX-FN27 Inner finisher
MX-RB25/TR20/TU16
MX-PN14 Punch module (B: 2/3 hole, C: 2/4 hole, D: 4 wide hole) For MX-FN27 only
MX-RB25 Paper pass unit For MX-FN28/29/30/31
MX-FN28 1K Finisher
MXRB25 is required
MX-FN29 1K Saddle Finisher
MX-PN15 Punch module (B: 2/3 hole, C: 2/4 hole, D: 4 wide hole) For MX-FN28/FN29 only
MX-FN30 3K Finisher MXRB25 is required
MX-FN31 3K Saddle Finisher Available Q2/2016
For MX-FN30/FN31 only
MX-PN16 Punch module (B: 2/3 hole, C: 2/4 hole, D: 4 wide hole)
Available Q2/2016
MX-PF10 Barcode font kit
MX-FX15 Facsimile expansion kit
MX-FWX1 Internet-Fax expansion kit
AR-SU1 Stamp unit
MX-FR52U Data security kit (Commercial version) Available Q4/2016
MX-AMX1 Application integration module
Application communication module [MX-AMX2] Installed as Standard
External account module [MX-AMX3] Installed as Standard
MX-USX1 Sharpdesk Additional license kit (1 license)
MX-USX5 Sharpdesk Additional license kit (5 licenses)
MX-US10 Sharpdesk Additional license kit (10 licenses)
MX-US50 Sharpdesk Additional license kit (50 licenses)
MX-USA0 Sharpdesk Additional license kit (100 licenses)

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 SHARP CONSUMABLES
CONSUMABLES MX-3070N MX-3570N MX-4070N
Product Code Description Approx. Life
MX-60GTBA Black Toner Cartridge (A4 @ 5%) 40k
MX-60GTCA Cyan Toner Cartridge (A4 @ 5%) 24k
MX-60GTMA Magenta Toner Cartridge (A4 @ 5%) 24k
MX-60GTYA Yellow Toner Cartridge (A4 @ 5%) 24k
PROCESS UNIT:
MX-60GVBA Black Developer 400k* 400k* 500k*
MX-60GVSA Colour Developer Kit (CMY) 300k* 300k* 400k*
MX-40GUSA Drum Unit (Complete):-
MX-60GRSA OPC Drum
BK:200k* BK:200k* BK:250k*
Main Charge Kit:-
CL: 150k* CL: 150k* CL: 200k*
 Main charge unit.
MX-407MK
 Cleaning blade.
 Cleaning gum.
PTC Kit:-
MX-607CU 250k 300k 300k
 PTC unit.
Waste Toner Collector:-
MX-607HB 50k 50k 50k
 Includes LSU cleaner x 2
Ozone Filter Kit
MX-607FL 300k 300k 300k
 Ozone filter.
FUSING UNIT:
Fusing Belt Kit:-
MX-607FB 250k 300k 300k
 Fusing belt unit.
Pressure Roller Kit:-
MX-607LH 250k 300k 300k
 Pressure roller.
TRANSFER UNIT:
MX-607B1 Primary Transfer Belt Kit 250k 300k 300k
Primary Transfer Blade Kit:-
MX-607TL  Primary Transfer Blade. 250k 300k 300k
 Cleaning Roller
MX-607U2 Secondary Transfer Roller Kit 250k 300k 300k

* The consumable life is specified by 2,700K (Developer) or 1,350K (OPC Drum) rotations therefore, the
page count life indicated above is for approximate guidance only.

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 CONSUMABLES SHARP

PERIPHERALS: MX-3070N MX-3570N MX-4070N

Product Code Description Approx. Life
MX-SCX1 Staple Cartridge (for MX-FN27/FN28 Finisher) 5000 staples (x 3)
MX-SC11 Staple Cartridge (for MX-FN30/FN31 Finisher) 5000 staples (x 3)
MX-SC12 Saddle Staple Cartridge (for MX-FN31 Finisher) 2000 staples (x 4)
AR-SC2 Saddle/Staple Cartridge (for MX-FN29 Finisher) 5000 staples (x 3)
AR-SV1 Stamp Cartridge (for AR-SU1 Stamp Unit) 2 cartridges
SERVICE ROTATION:
MX-607U1 Primary Transfer Belt Unit
For Service Rotation
MX-407FU Fusing Unit 230V

Note:

Consumable life may vary depending on the document density, temperature, humidity and machine
operation.

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 SHARP INITIAL SETUP
DEVELOPER SETUP:
Sim 25-02 Auto Developer Adjustment - Select CMYK.
*1 set of CMYK Developer is provided with each machine*.
ALL TONER CARTRIDGES must be removed before executing Automatic
Developer Adjustment.
For optimum image quality and performance, it is recommended to setup
and install Developer at the customer site (environment).
Clean LSU Dust Proof Glass.

TONER INSTALLATION & REPLENISHMENT:

Install CMYK Toner Cartridges:
Caution:
DO NOT open any Exterior Cover, Power OFF/ON or enter Simulation
Mode during Initial Toner Replenishment.

PRODUCT ACTIVATION & FIRMWARE UPGRADE:

Activation of Optional Products:
System Settings – Common Settings – Product Key.
Sim 22-05 Check Firmware Version(s): Upgrade to latest version.

INITIAL SETUP:
Sim 26-01 Right Exit Tray Installation: Yes/No.
Sim 26-02 LCC Installation (Paper Size): A4/Letter.
Sim 26-06 Machine Destination check.
Sim 26-35 Set Multi Error Counter: Set to 1 (Multi Count).
Sim 26-50 Long Paper Support (up to 1200mm): 0 = Disable, 1 = Enable.
Sim 26-52 Non Printed Paper Counter Set-up.
Sim 55-03 Process Mixed Size Pages (orientation) when Printing in Duplex:
SSW 3-6, 0 = Disable, 1 = Enable.
Sim 55-03 PDF/PS Preview Thumbnail for Direct Print Function:
SSW 35-1, 0 = Disable, 1 = Enable.
Toner Remaining Status Display [Home Screen]:
System Settings – Home Screen Settings – Display Toner Quantity (enable)
Adjust Date/Time (Inc. Daylight Saving setting):
System Settings – Common Settings – Clock Adjust.
Keyboard Language Setting:
System Settings – Common Settings – Default Keyboard Setting.
Paper Size & Type Settings:
System Settings – Common Settings – Paper Tray Settings.
Set cassette size by adjusting the guides in the cassette.

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 INITIAL SETUP SHARP

PRINT IMAGE POSITION & BK MAGNIFICATION:

Check Print Image Off Centre & Lead Edge position - Use Sim 50-10:-
 Inside dimension of the printed halftone must be 240±0.5mm.
 Lead edge void area 4.0 ± 1.0mm.
 Rear edge void area 2.0mm - 5.0mm.
 Front & Rear Void areas 2.0 ± 2.0mm.
If NG, perform the following adjustments as required:-
Manual Adjustment:
Sim 50-10 BK MAG / Image Off Centre Adjustment (All Trays).
Sim 50-05 Printer Lead Edge & Void Adjust.
Automatic Adjustment:
Sim 50-28 BK MAG ADJ (Main Scan Mag).
SETUP/PRINT ADJ (Lead, Offset or All).

IMAGE SKEW & COLOUR REGISTRATION

Sim 50-22 Colour Registration/Skew & OPC Drum Phase Adjustment:
Check/Adjust SKEW (CMY) so value is Close to 0 as possible (Result=OK).

HALF TONE F/R EVENNESS & COLOUR CALIBRATION

Sim 61-13 F/R Evenness Correction Data Clear.
Sim 61-11 F/R Evenness Correction Adjustment.
Sim 46-74 Engine & Printer Colour Calibration: Select FACTORY Mode.

IMAGE QUALITY CHECK [COPY & PRINT]

Check Image Quality (Copy Mode) – Density, Magnification, Lead Edge & Void.
If NG, perform the following adjustments as required:-
Sim 46-01 Copy Density Adjust. (Colour).
Sim 46-02 Copy Density Adjust. (B/W).
Sim 46-09 SPF Copy Density Adjust.
Manual Adjustment (Magnification, Lead Edge, Void, Off Centre etc):
Sim 48-01 Magnification Adjustment (OC & SPF).
Sim 50-01 Lead/Rear Edge, Loss & Void Adjust.
Sim 50-12 OC & SPF Off Centre Adjust.
Automatic Adjustment:
Sim 50-28 OC ADJUST (Lead, Offset & Mag).
SPF ADJ:(Lead, Offset & Sub scan).

Check Print Image Quality:

Sim 64-05 PCL Density Test Page
Sim 64-06 PS Density Test Page

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 SHARP INITIAL SETUP
PERIPHERAL / OPTION CONFIGURATION
FAX OPTION – MX-FX15
Sim 66-02 Fax SW Setting (Destination).
Sim 66-10 Fax Memory Clear.
Sim 66-39 Fax Destination Setting.
FINISHER OPTION – MX-FN27/28/29/30/31
Sim 03-10 Saddle Fold/Staple Position Adjustment [MX-FN29/31 only]
Sim 26-65 Finisher Alarm Mode:-
Limit number of Copies in staple mode (ON/OFF).
Limit the number of sets loaded in the saddle staple (ON/OFF).
**Limit load of folded paper on paper exit and limit load on 50-sheet
Staple saddle finisher are set in SADDLE COPIES.
EXTERNAL ACCOUNTING MODULE – MX-AMX3
Sim 55-03 Auto clear function before Copy job execution:-
SSW 1-5 0 = Disable, 1 = Enable.
Sim 55-03 Continuous print mode (job queuing for OSA):-
SSW 24-7 0 = Disable, 1 = Enable.

MFP DATA BACKUP

Sim 22-06 Data Simulation Print
Device Clone & Storage Backup
Sim 56-01 Backup EEPROM Data to HDD

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 COLOUR BALANCE ADJUSTMENT SHARP

Automatic Colour Calibration – FACTORY MODE:

Note:
When adjusting colour balance before or after routine maintenance, always use the recommended paper
(Mondi 90gsm or equivalent) for optimum image quality.

DEFAULT COLOUR BALANCE SETTING:

Sim 63-11 For ENGINE:
Sim 67-26 For PRINTER:
Def 1 Standard Colour Balance setting (Default).
Def 2 Colour balance with slightly strong cyan.
Def 3 Colour balance with the emphasis on Cyan

COLOUR BALANCE ADJUSTMENT:

Sim 46-74 Half tone colour balance adjustment for COPY & PRINTER – select FACTORY.

PRINTER DENSITY CHECK:

Sim 64-05 Printer Self-Print Test (PCL)
Sim 64-06 Printer Self-Print Test (PS)

Manual Colour Calibration – SERVICE MODE:

HIGH DENSITY PROCESS CONTROL:

Sim 44-06 Execute High Density Process Control

COLOUR BALANCE ADJUSTMENT:

Sim 46-74 Half Tone Colour Balance Adjustment for COPY & PRINTER – select SERVICE.

MANUAL COLOUR BALANCE ADJUSTMENT:

Sim 46-21 Engine
Sim 64-06 Printer Self-Print Test (PS)

PRINTER DENSITY CHECK:

Sim 64-05 Printer Self-Print Test (PCL)
Sim 64-06 Printer Self-Print Test (PS)

SERVICE COLOUR TARGET SETTING:

Sim 64-05 Printer Self-Print Test (PCL)
Sim 64-06 Printer Self-Print Test (PS)

Return to Default Setting – SERVICE MODE:

STANDARD SERVICE TARGET SETTING:

Sim 63-08 Reset Standard Service Target for COPY.
Sim 67-28 Reset Standard Service Target for PRINTER.

COLOUR BALANCE ADJUSTMENT:

Sim 46-74 Half Tone Colour Balance Adjustment for COPY & PRINTER – select SERVICE.

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 SHARP COLOUR BALANCE ADJUSTMENT
Troubleshooting - Standard Colour Calibration procedure when experiencing colour image quality issues:

Sim 22-06 Print and check consumable life, trouble & jam history.
Remove all Process Units, DV Units & MC Units and perform a thorough clean.
Clean the LSU Slit Glass
Clean the optical section.
Clean the ID sensors.
Sim 22-05 Check firmware version and update to the latest version.
Sim 44-27 Clear Half Tone Process Correction.
This simulation clears the previous high voltage compensation applied to DV&GB bias in order
to maintain a good image density level.
Sim 61-04 LSU Skew Adjustment.
Tolerance is approx. 1.5mm when measuring two diagonals.
Sim 50-28 Magnification & Image Position Adjustment.
Always execute the adjustment in the following order: 1. BK MAG -> 2. Print -> 3. OC -> 4. SPF
Sim 61-13 Laser F/R Evenness Correction Data Clear.
Sim 61-11 Laser F/R Evenness Correction Adjustment.
Use auto adjustment first. If the result is not satisfying, repeat before performing manual
adjustment.
Sim 50-22 Drum Phase & Colour Registration Adjustment.
This simulation must be executed when the drums are replaced. Check for any F2-50/51/52/53
(Drum Phase) trouble before proceeding.
Sim 8-01 Check DV Bias.
Use a calibrated multimeter to check the Monitor Voltage
Sim 8-02 Check GRID Bias.
Use a calibrated multimeter to check the Monitor Voltage
Sim 63-03 CCD Calibration - use Adjustment Chart UKOG-0356FCZZ.
To ensure the machine can read correct values from the print patterns produced during colour
calibration.
Sim 63-11 Default Engine Colour Balance Setting.
Sim 63-26 Default Printer Colour Balance Setting.
Sim 63-08 Reset Service & User Colour Balance for COPY mode
Clears the previous Service & Customer colour balance settings.
Sim 67-28 Reset Service & User Colour Balance for PRINTER mode.
Clears the previous Service & Customer colour balance settings.
Sim 46-74 Colour Calibration for COPY & PRINT modes.
Always select Factory mode unless Service colour balance is registered for customising colour
output.
Settings (Admin) -> Image Quality Adjustment -> Copy Image Quality -> Auto Colour Calibration.
Settings (Admin) -> Image Quality Adjustment -> Print Image Quality -> Auto Colour Calibration
To reproduce colour consistently, the end user may need to conduct user calibration on a regular basis. For
clients who produce large volume prints, it is recommended to perform user calibration before the long run.
Check colour output for both Copy & Print modes.

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 MAINTENANCE SHARP

Maintenance Indications:

Replace Black Drum &

DK Black Drum Counter has reached the specified life.
Main Charge Kit
Replace Cyan Drum &
DC Cyan Drum Counter has reached the specified life.
Main Charge Kit Process
Section
Replace Cyan Drum & (Drum)
DM Magenta Drum Counter has reached the specified life.
Main Charge Kit
Replace Cyan Drum &
DY Yellow Drum Counter has reached the specified life.
Main Charge Kit

VK Black Developer Counter has reached the specified life. Replace Black Developer

VC Cyan Developer Counter has reached the specified life. Process

Section
Replace Colour (Developer)
VM Magenta Developer Counter has reached the specified life. Developer Kit (CMY)

VY Yellow Developer Counter has reached the specified life.

FK1 Fusing Belt Print Counter has reached the specified limit. Replace the Fusing Belt Kit

Fuser Pressure Roller Print Counter has reached the Replace the Pressure Fuser
FK2 specified limit. Roller Kit Section
Fuser Web Cleaner (Counter) has reached the specified Replace the Web Cleaning
FK3 limit - (Pop Up FK3 Error – Web End Detected) Kit

Primary Transfer Unit Counter has reached the Replace the Primary
TK1 specified limit. Transfer Belt & Blade Kits
Secondary Transfer Unit Counter has reached the Replace the Secondary Transfer
TK2 specified limit. Transfer Roller Kit Section

TK3 PTC Unit Counter has reached the specified limit. Replace the PTC Unit

Starting Powder:

The following starting powder should be applied to the relevant consumable item during maintenance:-

Starting Powder OPC Drum Primary Transfer Belt

MX-3070N
UKOG-0312FCZZ CKOG-0345DS51
MX-3570N
[Stearic Acid] [Yellow Toner]
MX-4070N

CAUTION:
Do not apply Stearic Acid (UKOG-0312FCZZ), Strontium Titanium (UKOG-0316FCZZ) or Titanium Hydroxide
(UKOG-0322FCZZ) starting powder to the Primary Transfer Belt.

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 SHARP MAINTENANCE
MX-3070N
MX-3570N MX-4070N
Every Every Every Every PROCESS SECTION – COLOUR:
150K 300K 200K 400K (When Colour maintenance counter has reached the specified life).
Replace Cyan, Magenta & Yellow OPC Drum: (MX-60GRSA x 3)
Replace Cyan, Magenta & Yellow Main Charge Kits:-
 Main Charge Unit & Cleaning Blade (MX-407MK x 3)
x x Replace C, M, Y Developer (MX-60GVSA).
Clean LSU Dust Proof Glass (CMYK)
Sim 24-04 Clear Drum CTRG C, M, Y (Colour) Counters.
Clear Main Charger C, M, Y (Colour) Counters.
Clear Drum Blade C, M, Y (Colour) Counters.
Clear Maintenance [Colour] Counter.
Sim 24-05 Clear Developer C, M, Y (Colour) Counters.
x x Sim 25-02 Toner Concentration Auto Adjustment - Select C, M, Y.
Notes: If ALL developer is replaced at the same time, select CMYK.
When Sim 25-02 is executed, the Developer Counter
(Sim 24-05) is also cleared automatically.
x x Caution: Ensure ALL toner cartridges are removed, prior to executing
Sim 25-02.
x x Sim 44-27 Clear Half Tone Process Correction.

Every Every Every Every PROCESS SECTION -MONOCHROME:

200K 400K 250K 500K (When Total / K maintenance counter has reached the specified life).
Replace Black OPC Drum (MX-60GRSA).
Replace Black Main Charge Kit:-
 Main Charge Unit & Cleaning Blade (MX-407MK).
x x Replace Black Developer (MX-60GVBA).
Clean LSU Dust Proof Glass (CMYK)
Sim 24-04 Clear Drum CTRG K (Black) Counter.
Clear Main Charger K (Black) Counter.
Note: MC Cleaner Counter [K] is also cleared automatically.
Clear Drum Blade K (Black) Counter.
Clear Maintenance [ALL] Counter.
Sim 24-05 Clear Developer K (Black) Counter.
x x Sim 25-02 Toner Concentration Auto Adjustment - Select K.
Notes: If ALL developer is replaced at the same time, select CMYK.
When Sim 25-02 is executed, the Developer Counter
(Sim 24-05) is also cleared automatically.
x x Caution: Ensure ALL toner cartridges are removed, prior to executing
Sim 25-02.

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 MAINTENANCE SHARP

MX-3070N
MX-3570N MX-4070N IMAGE QUALITY ADJUSTMENTS (After Replacement Described Above):
Sim 44-02 Image Density & Registration Sensor Adjustment.
Sim 44-06 Process Control execution.
Sim 44-26 Half tone process control execution.
Sim 50-22 Drum Position & Registration Adjustment - select ALL.
Sim 61-13 Clear laser F/R density correction data.
Sim 61-11 Laser F/R density variation correction execution.
Sim 46-74 Automatic Colour Balance Adjustment (Copy & Printer).
Sim 46-01 Adjust Copy Exposure Density (Colour).
Sim 46-02 Adjust Copy Exposure Density (B/W).

SCANNER SECTION:
Clean Platen Glass, Mirrors, CCD, and white reference plate.
Clean DSPF Scanning Glass.

PAPER FEED & TRANSPORT SECTION:

Check/Clean ALL Paper Path Sensors (including Duplex unit).
Check/Clean ALL PF Transport Rollers.
Check/Clean ALL TRAY PF Rollers (check tray counter using Sim 22-09) –
replace every 100k (individual tray) or after 1 year.
Sim 24-02 Clear Individual Tray Counter (only after PF roller replacement)
DSPF:
Check/Clean SPF Pick-Up, Paper Feed & Separation Rollers (check SPF
counter using Sim 22-08) – replace every 100k or after 1 year.
x x Check/Clean SPF Paper Feed Torque Limiter – replace every 800k.
Check/Clean ALL Transport Rollers.
Check/Clean Second Scan Section Scanning Glass.
Check/Clean Lamp Section & Reflector.

MX-3570N
MX-3070N MX-4070N
Every Every PROCESS SECTION:
250K 300K In addition to Total / K schedule (and/or colour schedule if indicated):-
Replace PTC unit (MX-607CU).
Check Waste Toner Container & Replace LSU Cleaning Base (MX-607HB).
Sim 24-04 Clear PTC Counters.
FUSING SECTION:
Replace Fusing Belt Kit (MX-607FB):-
 Fusing Belt Unit
Replace Pressure Roller Kit (MX-607LH):-
 Pressure Roller
Apply UKOG-0235FCZZ grease to the shaft section of the Pressure Roller.
Check/Clean both Upper and Lower Thermistors.

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 SHARP MAINTENANCE
MX-3570N
MX-3070N MX-4070N
Every Every
250K 300K FUSER SECTION (CONT’D):
Sim 24-04 Clear Fusing Belt Counters.
Clear Fusing Roller Counters.
Clear Press Roller Counters.
Clear Separation Pawl Counters.
Clear Separation Plate Counters.
Clear Fusing Unit Counter.

TRANSFER SECTION:
Replace Primary (Image) Transfer Belt Kit (MX-607B1):-
 Primary Transfer Belt
Replace Primary Transfer Cleaning Blade Kit (MX-607TL):-
 Primary Transfer Blade.
 Cleaning Roller
Apply Yellow Toner [CKOG-0345DS51] to Primary Transfer Belt
Replace Secondary Transfer Roller Kit (MX-607B2):-
 Secondary Transfer Roller Unit.
Clean ID & Registration Sensors.
Sim 24-04 Clear TC1 Belt Counters.
Clear Trans Blade Counters.
Clear TC1 Belt Unit Counter.
Clear TC2 Roller Counters.
Clear TC2 Roller Unit Counter.
Sim 50-22 Drum Position & Registration Adjustment - select ALL.

Every Every
300K 300K FILTER SECTION:
Replace Ozone Filter Kit (MX-607FL):-
 Ozone Filter
Sim 24-04 Clear Ozone Filter Counter.

INNER FINISHER [MX-FN27]

Clean inlet paper transport rollers.
Clean paper exit paddle.
Clean paper guides and tray.
Replace Staple Unit every 200K staples [0CW4H560160//]
Replace Staple Less Staple Unit assembly every 20K staples
[0CW4M511130//]

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 MAINTENANCE SHARP

Every Every
300K 300K 1K FINISHER [MX-FN28/FN29]:
Clean paper transport rollers.
Clean all sensors.
Replace Staple Unit every 500K staples [0JEAJ011030//]
Replace Saddle Staple Unit 200K staples [0JEAJ011031//]

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 SHARP MAINTENANCE
WINDOWS OS WINDOWS SERVER APPLE OSX
MX-3070N
10 8, 8.1 7, Vista 2008(R2) 2012 2012R2 10.4 to
MX-4070N 10.11.x
32/64 32/64 32/64 32/64 64 64 10.10.x
PRINTER DRIVER:
SHARP ADVANCED
PRINTER LANGUAGE
PCL6        
WHQL: TBD WHQL: TBD WHQL: TBD WHQL: TBD WHQL: TBD WHQL: TBD

PS      
WHQL: TBD WHQL: TBD WHQL: TBD WHQL: TBD WHQL: TBD WHQL: TBD

PPD        01/16
WHQL: TBD WHQL: TBD WHQL: TBD WHQL: TBD WHQL: TBD WHQL: TBD

UD2      
XPS

PC-FAX *1 *1 *1 *1 *1 *1

SAP TBD

AIRPRINT [NATIVE] 06/16 06/16

IMAGE SEND:
TWAIN SCAN      
WHQL: TBD WHQL: TBD WHQL: TBD WHQL: TBD WHQL: TBD WHQL: TBD

SCAN TO FOLDER        
SCAN TO FTP        
SHARPDESK V3.5:
SCAN TO DESKTOP 12/15 12/15 12/15

COMPOSER 12/15 12/15 12/15

UTILITY:
SRDM 02/16 02/16 02/16 02/16 02/16 02/16

Notes:
*1 MX-FX15 is required.

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 IC CARD READER INSTALLATION SHARP

Supported IC Card Readers

No. Card Reader Type Manufacturer Model Name

1 RFIDeas RDR-6081AKU
2 Equitrac Y591-EHID-201 v01
3 Non-contact IC card reader Elatec TWN3
4 RFIDeas RDR-7582AKU
5 Y Soft MU02016 (TBD)

Required Parts
Kit Part CodeNo. Individual Part Code Description Quantity
1 XEBS730P08000 Screw (M3 x 8 P tight) 2
2 LBNDJ0013FCZ1 Binding Band 2
DKIT-0456FCZZ 3 PTPE-0352FCZZ Card Reader Fixing Tape 2
4 TLABZ5558FCZZ Label 1
5 LHLDZ2601FCZZ IC Card Reader Holder 1

Note:
The IC Card Reader Holder has been unified so only 1 type is required for the IC Card Readers mentioned
above.

Installation Procedure:

1. Power OFF the MFP device - turn both the operation and main power switches off and disconnect the
power plug from the power outlet.

2. Remove the upper cabinet front left. Also, disconnect the USB Device Port connector from the USB
I/F PWB.

3. Attach the card reader fixing tape to the IC card reader holder referring to the notches as the
reference.

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 SHARP IC CARD READER INSTALLATION
4. Attach the IC card reader to the IC card reader holder according to the attachment reference ribs.
Note: The attachment reference position differs depending on the kind of the IC card reader.

5. Bind up the IC card reader cable onto the rear of the IC card holder (as indicated below).
Note: The length of cable will differ depending on the manufacturer of the IC card reader being
installed:-

6. Secure the IC card reader cable to the IC card holder with the binding bands:-

Note: The above work must be complete before attaching the IC card holder to the upper cabinet
front left.

7. Hook the IC Card Reader Holder onto the upper cabinet front left and secure using two fixing screws:-

8. Connect the IC Card Reader to the available USB Port on the USB I/F PWB:-

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 IC CARD READER INSTALLATION SHARP

9. Re-attach the upper cabinet front left to the main body and attach the IC card label (as shown):-

10. Turn ON the power of the main unit.

IC Card Reader Device Registration:

a. Enter the card reader setting menu as shown below.
System Settings - User Control - Administrator Login -Card Reader Device Registration
b. Press [Read] button.
c. Disconnect the connector which links the machine and the IC card reader, and then insert it back.
d. Press [OK] button.
e. Check to confirm that values are displayed on Product ID and Vender ID.
f. Press [SUBMIT] button, and check to confirm that the success dialog message is displayed.

IC Card Setting for Internal User Control:

a. Enter the card reader setting menu as shown below.
System Settings - User Control - Administrator Login - Card Type/Card Reader Settings.
b. Check Use IC Card for Authentication.
c. Press [Submit] button.

IC Card Recognition Check:

There are two check methods of IC card recognition - use either one to check that the IC card reader has
been recognized.
Check Method 1
Enter the card reader setting menu as shown below.
Home -Settings - System Settings - USB-Device Check
Check to confirm that Card Reader/Writer is displayed.
Check Method 2
Confirm that the card reader icon is displayed on the system area of the Home screen.

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 SHARP WIRELESS LAN SETUP
For MX-3070/3570/4070N series, two connection methods are available for Wireless LAN:-

Infrastructure Mode:
Infrastructure mode allows for wireless communication between two client devices via a host (access point).
The MFP connects to an access point to obtain an IP address.

Simultaneous usage of Infrastructure mode and wired connection is prohibited.

Access Point Mode:

Access Point (Ad-Hoc) mode allows for direct wireless communication between two client devices. Wireless
devices acquire an IP address from the MFP directly, allowing Print/Scan features to be available from mobile
devices.

Simultaneous usage of Access Point mode and wired connection is allowed however, mobile devices will not
be able to connect to the intranet/internet when connected to the MFP Wireless LAN.

Wireless LAN Support:

For Wireless LAN specification information, please refer to the Machine Specification section [Wireless LAN]
within this guide.

Wireless LAN Supported Connections:

Wireless LAN Wireless LAN

Type Wired LAN Description
Infrastructure Mode Access Point Mode
Connections are only available using the
1  X X
conventional wired LAN connection.
Connections are only available using
2 X  X
Infrastructure Mode [Wireless LAN].
Connections are available either using wired
LAN or Access Point Mode [Wireless LAN].
3  X  When only Access Point Mode is required
and no wired LAN is used, please select this
connection type.

MFP Functionality - Access Point Mode:

Viewing of the MFP webpage (HTTP/HTTPS).
Printing (LPD / Raw / IPP / IPP-SSL / FTP push).
Scanning (Scan to FTP / SMB).
Remote Operation Panel.
Access to the SMB server.
mDNS communication.

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 WIRELESS LAN SETUP SHARP

Configuring Wireless LAN:

Before configuring the MFP device onto a customer network (using Infrastructure Mode), the following
information from the customer’s network will be required:-
SSID [Name of Wireless network].
Security Type [WEP, WPA, WPA2 etc].
Level of Encryption (if necessary) [AES or TKIP].
Wireless Password.

Procedure:

Wireless LAN can be configured via the MFP Operation Panel and MFP Web Page. The following example
configures Wireless LAN via the Operation Panel.

1. Press the Settings button on the Operation Panel to open System Settings menu:-

2. Select Network Settings and enter the Administrators’ password when prompted:-

3. From the Quick Settings menu, select the required connection type, click Submit and reboot the
MFP:-

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 SHARP WIRELESS LAN SETUP

4. Reopen the Settings menu, select Network Settings, then Wireless Settings:-
Note: Administrator login will be required.

5. The current Wireless Settings will be displayed. Scroll down and select Setup to configure the Wireless
Settings.
Note: To return the Wireless Settings back to factory default (prior to setup), select Initialize.

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 WIRELESS LAN SETUP SHARP

6. Configure the required Wireless Settings for Access Point Mode or Infrastructure Mode by selecting
the Access Point Mode or Infrastructure Mode tab:-
Note: Detailed information regarding Wireless Settings can be found on the following page.
Example shown below: Access Point Mode.

Once configured, click Submit and reboot the MFP device for the new settings to be applied.

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 SHARP WIRELESS LAN SETUP
WIRELESS SETTINGS:

Name Infrastructure Mode Setting Access Point Mode Setting

SSID: Enter the SSID of the access point of the Enter the SSID to connect from client
MFP. devices.
Security Select the security type that is set for the Select the security type to use between
Type: access point:- mobile devices and MFP:-
1. None (Default). 1. None (Default).
2. WEP. 2. WEP.
3. WPA-Personal. 3. WPA-Personal.
4. WPA-Enterprise. 4. WPA2-Personal
5. WPA2-Personal.
6. WPA2-Enterprise
Encryption: Select an Encryption Type:- Select an Encryption Type:-
When the security type is set to [WEP], When the security type is set to [WEP], this
this setting is greyed out. When the setting is greyed out.
security type is set to [None], either When the security type is set to [None],
[WEP] or [None] can be selected for either [WEP] or [None] can be selected for
encryption. When [WPA-Personal], [WPA- encryption. When [WPA-Personal] or [WPA2-
Enterprise], [WPA2-Personal] or [WPA2- Personal] are set, either [TKIP] or [AES]
Enterprise] are set, either [TKIP] or [AES] encryption types can be selected.
encryption types can be selected.
Security Key: Enter the security key.
WEP 64 bit: 5 characters or a 10-digit hex number.
WEP 128 bit: 13 characters or a 26-digit hex number.
WPA/WPA2: 8～63 characters or a 64-digit hex number.
Show Change this setting to [ON] show the security key. The factory default is [OFF]
Security Key:
Device IP Not Shown. Set the IP address of the MFP.
Address: (Set a different segment from the IP address
for a wired LAN connection).
Channel: Not Shown. Set a channel for the usage of wireless LAN
Note: The channel used by the Access automatically or manually within the channel
Point is automatically selected. 1 to 14. (The number of channel available
varies depending on the regulation for each
country). Factory default is [6]
Transmission Not shown. Select a transmission level:-
Level: 1 (Low), 2 (Mid), 3 (High -Default).
Bandwidth: Not shown. This should be used if communication mode
is set to [11n]. Either 20MHz (Default) or
40MHz can be selected.
IP Address Not shown. Set the range of IP addresses to be assigned
Distribution to mobile devices. The values in the first
Range: three ranges of the device IP address are
automatically shown in the first three ranges
of the IP addresses to be assigned to mobile
devices.
Leasing Not shown Set the time to automatically release each of
Period: the IP address assigned to mobile devices.
Select 1 to 60 min (default is [15] min).

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 WIRELESS LAN SETUP SHARP

7. Once the Wireless LAN is enabled, a Wireless LAN connection status icon will appear on the upper
screen system bar (as shown):-

Wireless LAN Status Indications:-

Currently Access Point Access Point Not

Connected Not Connected Standby Connected*

* Not connected due to connection failure of USB wireless module or operation failure.
(incorrect wireless LAN settings for example).

To View Wireless LAN Settings:-

In addition to viewing the Wireless LAN settings via Settings (Network Settings – Wireless Settings menu), the
current Wireless LAN settings can also be displayed when the Wireless Icon key in the system bar is pressed.

Select Check Wireless LAN Settings to view the current settings for the Wireless LAN.

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 SHARP SHARP PRINT RELEASE
The MX-3070/3570/4070N series can be configured for Pull / Find Me Printing by using the standard Sharp
Print Release system (rather than external server). Sharp Print Release is a printing feature whereby a user’s
print job is held on a Master MFP, and is released by the user on either a Master or Client MFP supporting
this feature. Once enabled, approx. 32GB of storage is available on the Master MFP. It is also recommended
that a maximum of 5 Client MFPs can connect to one Master MFP.

Sharp Print Release can be used with or without authentication. When authentication is disabled, all print
jobs held on the master can be displayed/released on any Master or Client MFP by any User.

Configuring the MASTER MFP:

1. Open the Device Webpage and enter the following menu (Administrators password will be required):-
System Settings – Printer Settings – Print Release Settings

2. Enable Print Release and configure the following settings:-

Connecting Code: Enter a unique code (up to 32 digits) that will allow the
connection of Client MFPs to the Master MFP.
Primary / Secondary Unit: Select Primary Unit (Master).
Require Authentication when Storing: Enable when Authentication is required to release stored
jobs
Port Number: Default setting is Port 53000 – only change if necessary.
Default Settings: Enable if B/W Print is required as default?
Enable Print & Delete the Data so that the Users job is
automatically deleted when released (recommended)?
Delete Stored Data after Specified Time: Enable if Print data stored on the Master MFP should be
deleted automatically after a specified time.

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 SHARP PRINT RELEASE SHARP

Configuring the CLIENT MFP:

1. Open the Device Webpage and enter the following menu (Administrators password will be required):-
System Settings – Printer Settings – Print Release Settings

2. Enable Print Release and configure the following settings:-

Connecting Code: Enter the same connecting code (up to 32 digits) that was
entered for the Master MFP.
Primary / Secondary Unit: Select Secondary Unit (Client).
Address of Primary Unit: Enter the IP Address of the Master MFP.
Port Number: Enter the same Port Number as the Master MFP
Default setting is Port 53000.
Default Settings: Enable if B/W Print is required as default?
Enable Print & Delete the Data so that the Users job is
automatically deleted when released (recommended)?

Configuring the PRINTER DRIVER:

1. Install the required MX-3070/3570/4070N series Print Driver (PCL or PS) and setup the Printer Port to
the MASTER MFP device.

2. When using Add Printer method, run Auto Configuration from the Configuration tab of Printer
Properties.

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 SHARP SHARP PRINT RELEASE
3. Open the Printer Driver Printing Preferences, then the Job Handling menu and Check/Enable
Print Release.

If User Authentication is enabled for Sharp Print Release, select the Authentication method and enter
the User Number or Login/Password credentials (as indicated below):-

Sharp Print Release configuration is now complete.

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 FIRMWARE UPDATE SHARP

USB MEMORY DEVICE:

1. Insert a USB memory device containing the firmware file (*.sfu) into the main USB Port.

2. Enter Simulation 49-01.

Note
When using Easy Mode, select Version Upgrade from the Installation tab and execute SIM49-01
Firmware Update.
In addition, if no USB device is detected, an error message will be displayed.

3. Using the LCD screen, browse and select the updated engine firmware file (*.sfu):-

4. The current firmware versions will now be displayed, and the items that require updating will be
highlighted in RED (as indicated below):-

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 SHARP FIRMWARE UPDATE
5. Select the required firmware that requires updating - Press Execute & Yes to commence the update.
Note: If all firmware (including peripherals) require updating, select ALL (as shown):-

6. The firmware update progress (and remaining time) should now be displayed:-

7. Once the firmware update has completed successfully, the MFP device will automatically reboot.

Firmware update via USB memory Device is complete.

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 FIRMWARE UPDATE SHARP

NETWORK CONNECTION (MFP WEB PAGE)

1. Open a web browser and enter the following URL :-

http://ipaddress/service_login.html or http://ipaddress/service_account.html
Example: http://192.168.0.156/service_login.html
Note: If User Authentication (username & password) is enabled, open the device webpage and
“login” using the service username and password (as below):-

2. Select/Enter the “Service” Username and Password to access the Service Webpage and click Login:-
Default Username: service
Password: service

3. When the service webpage opens, click Update of Firmware:-

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 SHARP FIRMWARE UPDATE
4. Click Browse to navigate to the location of the updated firmware file and select Open:-

5. Press Execute to start the firmware update.

Note: Once the machine has entered “service download mode”, the update will commence and the
progress will be displayed.

6. When the firmware upgrade is complete, click Reboot to execute a remote restart of the machine.

Firmware Upgrade is complete

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 FIRMWARE RECOVERY SHARP

In the event of a power failure during a firmware update, the device may fail to “reboot” because of
corrupted firmware. Using the CN Update procedure described below, this function is used to
update/recover the firmware by transferring data to the MFP PWB, SCU PWB, PCU PWB, FAX PWB, and
various options by means of a USB memory.

MENU KEY REFERENCE:

The following five keys are used to perform firmware recovery mode. For MX-3070/3570/4070N series,
touch the LCD panel within the area shown below to select the desired key:-
[UP] [BACK]

[DOWN] [OK]
[MENU]

CN UPDATE - Firmware Recovery Procedure:-

1. Power off the MFP and remove the MFP Rear Cabinet & Screws.

2. Set the SCN-MFP CONTROL PWB UPDATE DIP-SW to ON:-

Note: If a Boot failure has occurred, replace the Boot FlashROM.

3. Install the USB Memory containing the MX-3070/3570/4070N firmware into the USB slot.
Note: The MX-3070/3570/4070N Firmware file (*.sfu) must be saved on the main or one level lower
directory of the USB Memory.

4. Power ON the MFP device - the UPDATE PROGRAM INIT PLEASE WAIT boot menu should appear
after approx 10 seconds, followed by VERSION CHECK CONFIG: information:-.

Update Program Init Version Check

Please wait Conf: 00050000

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 SHARP FIRMWARE RECOVERY
5. Select FIRM UPDATE Mode by using the [Menu] & [Back] keys. Using the [UP] and [DOWN] keys,
navigate and select the required firmware SFU.

Firm Update Firm Update

From USB Memory > 0100Z100.sfu

Note:
Use the [OK] key when a directory name is selected to browse through to the sub folder(s) or
the [BACK] key to return to the parent folder(s).

6. Press [OK] to commence Firmware Update. – It may take approx. 1-2 minutes to read the SFU file.
After reading is completed, the firmware update (writing) will commence automatically.

Firm Update Firm Update IcuM

Reading Data Writing Data

Note:
The abbreviated name/location of the firmware that is being updated will appear in the upper
right corner.

7. If the firmware upgrade completes successfully, RESULT OK will be displayed:-

Firm Update IcuM

Result : OK

Result: NG = Update failed; Result: Not Update = Update is not executed.

8. Power off the MFP and return the SCN-MFP CONTROL PWB UPDATE DIP-SW to OFF (Default):-

9. Power ON the MFP, and confirm that the machine boots up normally.

10. Power OFF the MFP and refit the MFP PWB Rear Cabinet & Screws.

11. Check/confirm the firmware version using SIM 22-05.

CN UPDATE - Firmware Recovery Procedure is now complete.

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 E-MANUAL UPDATE SHARP

1. Using a PC, copy the E-Manual Update file onto the root of a USB memory device (as shown).
Note: The E-Manual firmware for MX-3070/3570/4070N series consists of 1 file (*.UAR).

2. Insert the USB memory device containing the E-Manual firmware file into the main USB Port and
enter Simulation 49-03 [E-MANUAL UPDATE].
Note:
When using Easy Mode, select Version Upgrade from the Installation tab and execute SIM49-03
E-Manual Update. In addition, if no USB device is detected, an error message will be displayed.

3. Browse and select the E-manual update file – example shown = Manual_0100Z100.uar:-

4. The current and updated version should then be displayed. Press Execute to commence the E-manual
upgrade.

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 SHARP E-MANUAL UPDATE

Update File Checking and a progress of the firmware update will be displayed:-

5. Once the update is complete, press OK to exit simulation mode:-

E-Manual update is complete.

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 WATERMARK UPDATE SHARP

1. Using a PC, copy the Watermark Update firmware onto the root of a USB memory device:-
Caution:
When copying the Watermark firmware/directories onto the USB drive, do not change the folder
hierarchy or files.

2. Insert the USB memory device containing the Watermark firmware into the main USB Port and enter
Simulation 49-05 [Water mark update].
Note:
When using Easy Mode, select Version Upgrade from the Installation tab and execute SIM49-05
Water mark update. In addition, if no USB device is detected, an error message will be displayed.

3. Browse and select the Directory containing the Watermark update files.
Example shown = WM_01000000:-

4. The current and updated version should now be displayed. Press Execute to commence upgrade:-

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 SHARP WATERMARK UPDATE

5. Update File Checking and a progress of the firmware update will be displayed:-

6. Once the update is complete, press OK to exit simulation mode.

Watermark Update is complete.

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 OCR DICTIONARY UPDATE SHARP

1. Using a PC, copy the OCR Dictionary Update file onto the root of a USB memory device (as shown).
Note: The OCR firmware for MX-3070/3570/4070N series consists of 1 file (*.UAR).

2. Insert the USB memory device containing the OCR firmware file into the main USB Port and enter
Simulation 49-06 [OCR data update].
Note:
When using Easy Mode, select Version Upgrade from the Installation tab and execute SIM49-05
Water mark update. In addition, if no USB device is detected, an error message will be displayed.

3. Browse and select the OCR Dictionary update file – example shown = OCR_01000000.uar.

4. The current and updated version should now be displayed. Press Execute to commence upgrade:-

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 SHARP OCR DICTIONARY UPDATE

5. Update File Checking and a progress of the firmware update will be displayed:-

6. Once the update is complete, press OK to exit simulation mode.

OCR Dictionary Update is now complete

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 EEPROM HANDLING PROCEDURE SHARP

WARNING:
Never execute Sim16 to clear U2 trouble WITHOUT investigating the root cause of U2 trouble by using the
following procedure:-

1. Ensure to follow ESD procedures (using an earth strap) while handling the PWBs as EEPROM data may
become corrupted due to static charge.
2. Never insert the EEPROM to the socket in reverse.
3. U2 trouble occurs 100% if the machine is turned on after inserting the EEPROM in reverse. Execution
of Sim16 to clear this U2 trouble will lead to corrupted data which cannot be fully recovered in the
field.
4. Make sure that PCU, MFP & SCAN EEPROMs are not switched - label each EEPROM for identification
purposes before removing from the PWB.
5. Please handle EEPROMs with care to prevent bending or damage of pins.They will be broken if bent
several times. (This type of trouble has been reported many times.).
6. Do not use foamed styrol etc. for packing during the transportation of EEPROM. Foamed styrol easily
generates static charge. In some cases, EEPROM is damaged just by placing it into foamed styrol.
7. Make sure to use black sponge (anti-static) for packing during transportation. The black sponge is also
used to pack EEPROM provided as service parts.

CAUTION:
Please note that counter data and machine adjustment values are recorded in the EEPROM. If the data in
EEPROM is corrupted, it is impossible to recover. In such cases, the only solution will be to initialise the
EEPROM therefore, counter data and adjustment values will be reset to “0” or “default”. Once all the
adjustment values are set to default, it will be necessary to readjust all the adjustment values (ie. perform a
complete run-up procedure).

Caution to prevent damage on EEPROM:

In case any trouble other than U2 occurs to the machine and the PWB has been replaced (eg. remove and
reinstall the EEPROM onto the replacement PWB for example) and U2 trouble occurs right after power on,
never execute Sim16 under this condition.

As previously mentioned, the data in EEPROM will be corrupted after Sim 16 execution therefore:-
 In such cases, EEPROM may have been inserted in reverse or MFP and PCU EEPROM may have been
switched.
 Turn off the machine without execution of Sim16, install the correct EEPROM into the proper position
(on the PWB), power on the machine again and then execute Sim16. This way, U2 trouble should be
cleared.
 Sim16 should only be executed to clear U2 trouble if it occurred without performing any repair or
maintenance as such.
As previously mentioned, execution of Sim16 won’t clear artificially-generated U2 errors. Instead, it may
actually damage the EEPROM, HDD storage and backup data.

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 SHARP HDD REPLACEMENT PROCEDURE
Most data that is stored on the HDD can be backed up and reinstalled following replacement or HDD failure.
If the HDD is operating normally before replacement, backup the data and then reinstall the data onto the
replacement HDD.

The HDD contains the following data:-

Reinstall
No. Data Backup Method Data Reinstall Method
Operator
1 e-Manual Cannot be backed up Sim49-03 Service
Sim56-02 / Device cloning Sim56-02 / Device cloning
2 Address book Service
/ Storage backup / Storage backup
Image Send registration
Sim56-02 / Device cloning Sim56-02 / Device cloning
3 data (Sender’s information, Service
/ Storage backup / Storage backup
meta data, etc.)
User authentication
4 Sim56-02 Sim56-02 Service
Account management
5 Japanese FEP dictionary Not available —
6 Chinese FEP dictionary Not available —
7 JOB LOG Perform via WEB PAGE —
8 JOB completion list Not available —
9 New N/A (FSS) information Not available —
10 User font (Added) Not available Perform via WEB PAGE.
11 User macro Not available Perform via WEB PAGE Service or
User
Perform via WEB PAGE or
12 Document filing Perform via WEB PAGE
Sim56-03
Sim56-02 / Device cloning Sim56-02 / Device cloning
13 System setting data Service
/ Storage backup / Storage backup
14 Watermark Cannot be backed up Sim49-5 Service
Mirroring information
(When the mirroring kit is Forcible rebuilding is
15 Not available Service
installed, the mirroring performed.
information is written.)
Individual setting
16 information for direct WEB Service
browsing
Cookie file for
18 Service
OSA application
Reinstallation of
18 eOSA application file Service
application
User file saved in the SMB
19 Service
server (NAS)

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 HDD REPLACEMENT PROCEDURE SHARP

HDD Replacement Procedure

1. Back up the HDD storage data before replacement:

 Use SIM56-02 or device cloning/storage backup function to back up the Address book, Image Send
registration data and User authentication data to USB memory.
 When using the MFP Web Page, back up the Document Filing data, Font, Macro and JOB LOG data
to PC
Note: Document Filing data can also be backed up using SIM56-03

2. When there is FAX/Internet Fax received data present, use SIM66-62 to back up the image data to
USB memory (PDF file), and then provide the PDF data to the user. (This data cannot be restored to
the machine).

3. Replace the HDD.

4. Power on / Boot the MFP Device:

 For new HDD (from service parts) only, Formatting is automatically performed.
 When using an HDD from another MFP Device, U2-05 trouble will be displayed. Use SIM16 to
cancel U2-05 trouble and then format the HDD using SIM62-01.

5. Clear the FAX/SCANNER image memory by executing SIM66-10:

This memory must be cleared for all models equipped with FAX/I-FAX and Network Scanner in order to
keep compliance between the HDD data and the image related memory.

6. Install the E-Manual Data onto the HDD using SIM49-03.

7. Install Watermark data onto the HDD using SIM49-05:

U2-60 trouble will be displayed when no Watermark data is present. After installing the Watermark
data, reboot the MFP and cancel U2-60 trouble by executing SIM16.

8. Install OCR dictionary data onto the HDD using SIM49-06:

U2-70 trouble will be displayed when no OCR data is present. After installing the OCR dictionary data,
reboot the MFP and cancel U2-70 trouble by executing SIM16.

9. Import the storage data backed up in Step 1.

 Use SIM56-02 or device cloning/storage backup function to import the Address book, Image Send
registration data and User authentication data etc.
 Import the Document Filing data, User font and macro data - (The JOB LOG data can be backed up
but cannot be imported).

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 SHARP FIRMWARE & PRINT DRIVER REVISION
FIRMWARE REVISION

Firmware ROM
UP_BUNDLE 01.01.Z1.0a
BTM_BUNDLE 15.11.06.00
ICU MAIN 01.01.Z1.0a
ICU BIOS 01.00.Z1.00
ASIC MAIN 01.01.Z1.00
ASIC SUB 01.00.Z1.00
OCR DIC 00.01.00.00
PCU 01.01.Z1.0a
SCU 01.00.Z1.0a
UI CONTENTS 01.00.Z1.0b
DSPF 01.00.Z1.0a
DESK 01.00.Z1.00
INNER FINISHER [MX-FN27] 01.00.Z1.00
PUNCH [MX-FN27] 01.00.Z1.00
1K FINISHER [MX-FN28/29] 01.00.Z1.00
FAX MAIN [MX-FX15] 01.00.Z1.00
ACU 01.00.Z1.00
WATERMARK 02.00.00.00
E-MANUAL 01.20.Z1.00
OCR-DIC 01.00.00.00

PRINT DRIVER REVISION:

Windows OS (32Bit) Windows OS (64Bit)

Driver
2008, 7, 8, 8.1, 10 2008(R2), 2012(R2), 7, 8, 8.1, 10
PCL6 01.01.03.07 01.01.03.07
PS 01.01.03.07 01.01.03.07
PPD 1.9.0.1 1.9.0.1
PC-Fax 3.8.17.23 3.8.17.23
TWAIN 3.01.024.000 3.01.024.000
Sharp UD2 02.05.13.06 [WHQL] 02.05.13.06 [WHQL]

For the latest Firmware and Print Driver version(s), please refer to the SHARP Support Website.

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 TEST SIMULATION SHARP

The following pages contain information regarding test simulations. For a detailed description for each test
simulation, please refer to the MX-3070/3570/4070N Service Manual.
For MX-3070/3570/4070N series, there are Two Simulation Modes:
EASY Mode:
Displays commonly used Simulations for each category, allowing easy access for technicians to change
settings, perform maintenance and adjustments.
CLASSIC Mode:
All Simulations are listed and can be accessed by entering the main code, then sub code as per previous
model series.

Simulation Entry Method:

1. Double-press the [HOME] key so the Total Count/Toner Quantity Display screen will appear, then touch
the VER display section in the bottom right hand corner (as indicated below):

#
2. Touch/Enter
* 
C
*keys in sequence:-

3. Depending on Region, EASY Mode or CLASSIC Mode Simulation menu will now be displayed:-
EASY MODE: CLASSIC MODE:

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 SHARP TEST SIMULATION
4. For EASY mode, select the required Main Category Tab and enter the desired Simulation menu.
For CLASSIC mode only, enter the main SIM code using the 10-key pad and touch the START (B/W or
COLOUR) key or select the main code from the SIM key list.

SIMULATION KEY INDEX:

Switch between Easy Mode & Classic Mode Exit button

Change Language Back button

Switch to Test Mode Cancel/Clear button

EASY MODE – CATEGORY SIMULATION LIST

Note: For SIM Descriptions, please refer to Classic Mode - Full Simulation List.

INSTALLATION
Main Category SIM Main Category SIM
ADJUSTMENT Process 46-74 DATA DISPLAY Counter Display 22-01
50-22 22-09
Positioning 50-10 22-13
Copy 46-21 System / Version 22-05
Printer 67-25 22-10
64-05 List Printing 22-06
Image Quality 63-02 23-02
Adjustment 63-03 Counter Display 22-01
44-06 22-09
44-26 22-13
46-74 USB Storage 56-99
REGISTRATION Function / Option 26-01 VERSION 49-01
SETTINGS Settings 26-02 UPGRADE 49-03
26-03 49-05
26-50 49-06
26-65 49-10
26-78 ERROR RELEASE 13
Counter Mode 26-05 14
26-08 15
26-52 16
FAX/Image Send Data 66-01 HISTORY History Date List Use SIM
Toner Setting 26-18
26-69
FSS Setting 27-02
27-04
27-07
27-09
27-14
27-15
27-16
27-17

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 TEST SIMULATION SHARP

MAINTENANCE
DATA DISPLAY Counter Display 22-01 ADJUSTMENT Cleaning 06-04
22-08 43-31
22-09 Replacing Developer 10-03
22-13 25-02
JAM History Data 22-03 COUNTER CLEAR 24-01
Display 22-12 24-02
System / Version 22-05 24-03
22-10 24-04
List Printing 22-06 REGISTRATION SET Maintenance Cycle 21-01
23-02 VERSION UPGRADE 49-01
USB Storage 56-99 49-03
ADJUSTMENT Positioning 50-10 49-05
50-22 49-06
Process 25-02 49-10
44-02 ERROR RELEASE Trouble Code Clear 13
46-74 14
Image Quality 44-02 15
Adjustment 44-06 16
44-26 HISTORY History Date List Use SIM
61-13
61-11
63-03
63-05
46-74
ADJUSTMENT & SETTINGS
ADJUSTMENT Positioning 50-01 SCANNER / SPF 41-01
50-05 41-02
50-06 46-09
50-10 63-02
50-12 53-06
48-01 53-08
48-05 63-03
50-22 63-05
50-28 PAPER FEED & 40-02
Image Quality 50-22 TRANSPORT 03-10
Automatic Adjustment 50-20 COPY 46-21
61-11 44-21
46-74 46-24
Image Quality 61-14 46-54
Adjustment 61-11 63-07
61-13 63-08
46-74 63-11
46-54 PRINTER 67-24
46-52 67-25
67-54 67-26
67-52 67-27
PROCESS 10-03 67-28
25-02 TOUCH PANEL 65-01
44-02 FUNCTION SET 64-02
46-74

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 SHARP TEST SIMULATION
ADJUSTMENT & SETTINGS (Cont’d)
DATA DISPLAY Counter Display 22-01 DATA DISPLAY List Printing 22-06
22-09 23-02
22-13 USB Storage 56-99
System / Version 22-05 HISTORY History Date List Use SIM
22-10

CLASSIC MODE – FULL SIMULATION LIST

1 Scanner Self-Test 7 MFP Aging Operation & Self-Test

01 Scanner operations test 09 Colour setting in colour copy test mode.
02 Scanner sensor check 12 Document reading setting (aging)
05 Scanner unit and control circuit check
8 High Voltage Operation & Self-Test
2 Document Feeder Self-Test 01 Developer bias setting and output
01 SPF ageing test. 02 MHV/Grid setting and output
02 SPF sensor check 06 Transfer setting and output
03 SPF output check (motor, clutch, solenoid) 10 Main charger total current output setting

3 Finisher Operation & Self-Test 9 Duplex Operation & Self-Test

02 Finisher sensor check 02 ADU sensor check
03 Finisher output / load check 03 ADU load & output check
10 Finisher adjustment
10 Toner Motor Operation & Self-Test
4 LCC Operation & Self-Test 01 Toner motor operation check
02 LCC sensor check 03 Toner cartridge eject motor check
03 LCC output / load check
05 DTRC & LTRC clutch operation check 13 U1 Trouble Clear / Cancel
-- Trouble cancel (U1 trouble).
5 Lamp Operation & Self-Test
01 LCD/LED operation panel test 14 Trouble Clear / Cancel
02 Heater lamp load check -- Trouble cancel (excluding U1/U2/U6 trouble).
03 Scanner lamp control circuit check
04 Discharge lamp control circuit check 15 U6 Trouble Clear / Cancel
-- Trouble cancel (U6 trouble).
6 System Load Operation & Self-Test
01 Paper Feed output / load check 16 U2 Trouble Clear / Cancel
02 Fan control circuit check
-- Trouble cancel (U2 trouble).
03 Transport unit control circuit check
06 Fusing pressure release operation check
90 Reset machine to factory setting (scanner
21 Maintenance Cycle Configuration
mirror unit lock position execute). 01 Maintenance cycle setting

7 MFP Aging Operation & Self-Test 22 MFP Data Output & Check
01 Ageing test setting 01 Counter data display
06 Interval ageing cycle timer set up 02 Jam/trouble counter display
08 Warm up time display setting 03 Jam history data display

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 TEST SIMULATION SHARP

22 MFP Data Output & Check 25 DV Auto Adjustment & Monitor

04 Trouble code history data display 05 Toner density correction display
05 ROM version display
06 Data print mode 26 MFP Device Configuration
08 DSPF, Scanner & Finisher output counter 01 Right Paper Exit Tray setup
display 02 LCC size set-up
09 Paper feed counter display 03 Auditor setup
10 Machine system display 05 Total/Maintenance counter set-up
11 Fax counter display 06 Destination set-up
12 SPF jam history display 07 Machine ID setting
13 Process cartridge counter display 08 Long paper mode counter setting
14 Toner cartridge use status 10 Network scan trial mode set-up (MX-AMX1)
18 User data delete history 18 Toner save operation
19 Image Send counter display 30 CE mark control setup
25 Toner usage estimator data display [Hidden] 32 Fusing cleaning operation setting
40 Error code list display 35 Trouble memory mode setting
41 Jam code list display 38 Engine life over setting (Maintenance)
42 Jam/Trouble data check 41 Pamphlet mode AMS operation
43 Jam data details display 49 Copy speed mode setup (Postcard)
90 System setting list print 50 Function setting: (B/W reverse, Finisher, Long
Size print, Wireless set etc).
23 Data Print Mode & Check 52 Blank paper count mode setting (non-printed
02 Print jam/Trouble data print mode paper – insert/cover page)
80 Data print mode (paper feed) 65 Finisher staple alarm mode set-up
81 Backup paper feed real time data to USB 66 Simulation Password setting
memory 69 Toner near end setting
73 Poster enlargement image loss adjustment
24 Data Counter & Clear 74 OSA trial mode setting
01 Jam/trouble counter clear 78 Remote operation (VNC) password setting.
02 Paper feed counter clear 79 Security message display enable/disable
03 Document feed & output counter clear 85 Simulation function setting (enable security
04 Maintenance counter clear for switching from Easy to Classic mode)
05 Developer counter clear
06 Copy Counter clear [Hidden as default] 27 FSS Function & Setting
09 Print & other counter clear [Hidden as 02 Sender's registration number and HOST
default] server telephone number setting
10 Fax counter clear [Hidden as default] 04 Initial call and toner order auto send set
12 Document filing counter clear [Hidden as 05 Machine tag No. setting
default] 06 Manual service call setting
15 Network scanner counter clear [Hidden as 07 Enable alert callout setting
default] 09 Paper transport time recording, threshold
25 Toner usage estimator counter clear [Hidden] value & shading gain adjustment retry
35 Toner cartridge use status clear number setting.
10 Trouble prediction history information clear
25 DV Auto Adjustment & Monitor 11 Check serial communication & scanner gain
adjustment retry number history.
01 Toner sensor monitor (Process drive) 12 Check high density, process control &
02 Auto developer adjustment setting registration adjustment error history.
04 Toner supply quantity data display

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 SHARP TEST SIMULATION

27 FSS Function & Setting 44 Process Control Data & Execution

13 Check history of paper transport time 25 Initial half tone correction data display
between sensors 26 Half tone process control execution
14 FSS function connection test mode set 27 Half tone process control correction clear
15 FSS connection status display 28 Process control timing (On/Off) setting
16 FSS alert send setting 29 Enable/disable half tone correction during
17 FSS paper order alert setting each job
31 OPC drum deflection adjustment/check
30 Sensor Operation & Self-Test 37 DV bias correction level setting for
01 Main unit sensor check continuous print mode.
02 Paper feed sensor check (main body) 43 DV unit installation identification check
30 Motion sensor check 62 Process control execution condition setting

40 Bypass Tray Operation & Self-Test 46 Copy/Scanner Image Density Adjustment

02 Bypass tray width adjustment 01 Colour copy density adjustment
07 Bypass tray width detection manual setting 02 B/W copy density adjustment
04 Image Send Colour scan density adjustment
41 Original Size Operation & Adjustment 05 Image Send B/W scan density adjustment
08 Colour scanner balance adjustment RGB
01 Document sensor operation check 09 Scan image density adjustment
02 Document sensor output setup 10 Copy colour balance & gamma manual
03 Document sensor output display adjustment
16 B/W copy density & gamma adjustment
43 Fuser Setting & Adjustment 19 B/W auto exposure mode setup
01 Fuser temperature setup for each mode 21 Copy colour balance adjustment (All)
02 Fusing operation and preheat setting 23 Enable/disable maximum density adjustment
20 Fuser temperature. correction for low for copy mode
temperature & humidity (L/L) 24 Copy half tone auto adjustment
21 Fuser temp correction for high temperature 25 Single colour mode colour balance set-up
& humidity (H/H) 26 Single colour mode colour balance reset
24 Fuser temperature correction setting 27 Coefficient (Black edge) gamma set-up
35 Fusing NIP operation check 30 Resolution adjust (sub-scan – copy mode)
32 Document background density adjustment
44 Process Control Data & Execution 36 2-colour mode adjustment (Red, Black)
01 Process control mode setting 37 B/W image reproduction adjustment
02 Process control sensitivity adjustment 38 Black component adjustment (Copy mode)
04 Process control initial density setup 39 Fax Image send sharpness adjustment
06 High density process control correction 40 Fax mode exposure adjust (All modes)
09 Process control data display 41 Fax mode exposure adjust (Normal)
12 High density process control and image 42 Fax mode exposure adjust (Fine Text)
sensor data display 43 Fax mode exposure adjust (Super Fine)
14 Fuser temp.& humidity output data 44 Fax mode exposure adjust (Ultra Fine)
15 OPC drum idle rotation setting 45 Fax mode exposure adjustment (600dpi)
17 Process refresh execution 46 Fax mode exposure adjustment
21 Half tone process control registration target (RGB RIP)
22 Half tone process control operation result 47 JPEG compression rate setting
24 Half tone process control operation 48 Function setting for copy output
correction data result display 51 Heavy paper mode gamma adjustment

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 TEST SIMULATION SHARP

46 Copy/Scanner Image Density Adjustment 51 Resist Roller Adjustment

52 Heavy paper mode gamma default set 01 Secondary transfer voltage ON timing
54 Engine half tone density adjustment (dither). adjustment
55 Drop out colour mode adjustment for Image 02 Resist roller adjustment
Send mode.
58 Copy mode pseudo resolution setting 53 Document Feeder Adjustment
(smoothing process). 06 SPF document tray size adjustment
60 Sharpness adjustment (colour auto mode) 07 SPF document tray size adjust value set.
61 Area separation recognition setting 08 SPF scanning position adjustment
62 ACS operating condition setting 09 SPF dirt detection setting
63 Copy low density adjustment 10 SPF dirt detection execution
65 Colour correction table setting.
66 Watermark reproduction adjustment for 55 MFP Data Setting
Copy/Printer
68 Auto resolution setting 01 Engine soft switch setting
74 Copy half tone balance adjustment 02 Scanner soft switch setting
90 Set process operation of high compression 03 Controller soft switch setting
SW6-1 Ethernet Speed Auto negotiation:-
PDF images
0 = Enabled, 1 = Disabled
91 Black text reproduction adjustment
SW6-2 Ethernet Link Speed:-
0 = 100Base TX, 1 = 10Base T
48 Magnification & Motor Adjustment SW6-3 Ethernet Duplex Mode:-
01 Scan image magnification adjust (Main scan) 0 = Full, 1 = Half
05 Scan image magnification adjust (Sub scan) SW6-4 Ethernet 100/1000 Link Speed:-
06 Motor rotation speed adjustment 0 = 100Base TX, 1 = 1000Base T
SW9-5 Maintenance notification setting by
49 ROM Version Upgrade Printer MIB:-
01 Firmware Upgrade Program 0 = Enabled, 1 = Disabled
03 E Manual (operation manual) Update SW17-3 A3 / Postcard Counter Mode
Program 0 = Disabled, 1 = Enabled
05 Watermark Update Program SW18-6 Hide Device Counter Clear
06 OCR Dictionary Update Program (SIM24-6 to 24-15)
10 ACU Firmware Update Program 0 = Hide [Default], 1 = Display
SW19-3 Auto output without stapling when
50 Image Position Adjustment max. number of sheets is detected.
0 = Disabled, 1 = Enabled
01 Lead edge/copy position & image loss SW22-5 Display toner remaining status:-
adjustment 0= Disabled, 1 = Enabled/Display
05 Printer lead edge adjustment (sub scan) SW24-7 Continuous print mode for OSA (job
06 SPF Lead edge/copy position adjustment queuing for EAM):-
10 Print off-centre deviation adjustment. 0 = Job Queue Disabled
12 Original centre deviation adjustment. 1 = Job Queue Enabled
20 Manual colour registration adjustment. SW24-8 OSA Offline Mode (for external
22 Auto colour registration & drum adjustment. accounting):-
23 Registration for temperature adjustment 0 = Disabled, 1 = Enabled
setup SW25-7 Custom Envelope size (Printer).
24 Auto registration & drum data display 0 = Disabled, 1 = Enabled
27 Image loss adjustment (Fax/Scanner)
28 Service automatic adjustment (OC/SPF
position & BK magnification etc)

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 SHARP TEST SIMULATION

55 MFP Data Setting 61 LSU Writing Adjustment & Self-Test

03 Controller soft switch setting 12 LSU power manual correction
SW27-8 Retain Scan to Desktop destination 13 LSU power correction value reset/clear
for a certain period after a scan 14 LSU power setting collective input
operation.
0 = Disabled (Default) 62 HDD Operation & Self-Test
1 = Enabled
01 HDD/SSD Card format
SW28-3 Single Email alert notification for
customer.
02 HDD partial read/write check
0 = Disabled (Default) 03 HDD read/write check (all areas)
1 = Enabled 06 Smart (HDD) self-diagnostic test
SW28-4 Envelop mode – automatically 07 Smart (HDD) self-diagnostic error log
change to size tab screen. 08 HDD/SSD Card format (excluding system &
0 = Disabled, 1 = Enabled operation manual area)
SW29-7 Disable Pop Up Message for Data is 10 Job completion list clear (with job log)
being cleared (DSK) & Settings of 11 Document filing data clear
machine changed by Web page:- 12 Enable/disable auto format for HDD trouble
0 = Displayed (Default) 13 HDD format (Operation manual & Watermark
1 = Not displayed data only)
SW35-1 PDF/PS Preview Thumbnail for 14 Delete document filing management data
Direct Print function:- 20 Check operation of mirroring hard disk
0 = Disabled (Default)
1 = Enabled 63 CCD Operation & Adjustment
10 Special Stamp setting (Taiwan only)
01 Shading correction data display
02 Shading correction execution (force)
56 MFP Data Export & Import 03 CCD gamma & colour correction adjustment
01 Transfer data execution (MFP/SRAM/ 04 Scanner test chart patch density list display
EEPROM to HDD) 05 CCD colour balance and gamma default
02 Backup EEPROM/SSD/HDD operation data to setting
USB memory 07 Register the standard target of copy mode
03 Document filing data backup to USB memory auto colour balance adjustment (Service)
04 Job log data backup to USB memory 08 Set the standard copy mode auto colour
05 Export SIM22-06 (Adjustment & Settings balance target to factory default (Service)
data) to USB memory 11 Set the standard target colour balance
06 Output SIM23-02 Jam/Trouble data to USB adjustment (Factory)
memory
07 Export Syslog data to USB memory 64 Self-Test Print
08 Export ICC Colour profile to USB memory
01 Test print (Colour mode)
99 Export ALL Log data (SIM56-02/04/05/06/07
02 Test print (B/W mode)
& SIM00-11) to USB memory
04 Printer self-print test
05 Printer self-print test (PCL)
60 MFP Data Setting 06 Printer self-print test (PS)
01 SDRAM read/write test (MFP-SCU PWB)
65 LCD Operation & Adjustment
61 LSU Writing Adjustment & Self-Test 01 LCD touch panel adjustment
01 LSU test (Polygon & BD detection check) 02 LCD touch panel adjustment result display
03 LSU power auto setup 05 Operation panel key input test
04 LSU print image skew adjustment
11 LSU power correction (automatic)

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 TEST SIMULATION SHARP

66 Fax Control Settings & Adjustments 66 Fax Control Settings & Adjustments
01 Fax Soft SW setting 43 Write program & adjustment values to PIC
SW24 Communication Signal sending level installed on Fax
(bits 1-8): 61 Display FAX related soft switch (151-250)
Default Value (Australia/NZ) 62 FAX receive data export in PDF format.
00001011
SW27-4 V.34 mode function (call arrival): 67 Printer Settings & Adjustments
0 = V.34 valid.
1 = V.34 invalid.
17 Printer NVRAM clear
SW27-5 V.34 mode function (polling when 24 Printer colour balance auto adjustment
calling): 25 Printer colour balance manual adjustment
0 = V.34 valid. 26 Set the target colour balance for printer
1 = V.34 invalid. mode auto colour adjustment
SW27-6 V.34 mode function (manual 27 Set the target colour balance for printer
communication): mode auto colour adjustment (Service)
0 = V.34 valid. 28 Set the printer mode auto colour adjustment
1 = V.34 invalid. back to factory default (Service)
SW33-6, Transmission cable amplitude 31 Printer calibration data clear
SW33-7; equaliser: 33 Printer screen gamma adjust. (PCL/PS)
00 = 0dB 34 Printer maximum density adjustment mode
01 = 4dB 36 Adjust the density in printer low density
10 = 8dB areas
11 = 12dB 41 2 colour print setup
02 Country code default set (Fax) 42 2 colour print density setup
03 Fax PWB (modem) controller memory check 43 2 colour mode colour balance adjustment for
04 Fax signal line check (Max level) printer
05 Fax signal line check (Soft SW setting level) 52 Printer default gamma check (PCL/PS)
06 Fax list print (confidential registration) 54 Printer colour balance adjustment
07 Fax image memory printout (all data)
08 Fax sound message setup
09 Fax signal line check (Soft SW setting)
10 Fax & Image data all memory clear
11 Voice signal check (line/speaker 300bps)
12 Voice signal check (line/speaker 300bps)
13 Register dial number for Sim 66-14/15/16
14 Adjust/check the time dial pulse (10bps)
15 Adjust/check the time dial pulse (20bps)
16 Adjust/check the send level DTFM signal
17 DTFM signal to send to line (Max level)
18 DTFM signal to send to line (Soft SW level)
21 Print various registration information
22 Set the sound volume of the handset (Japan)
29 Fax address book clear
30 Tel/LIU sensor status check
31 ON/OFF setting of output port (Tel/LIU)
32 Received data check (comparison)
33 Busy Tone/CNG/CED/FNET detect check
36 Check Send/Receive from modem.
39 Check Destination saved in Fax EEPROM
42 Rewrite PIC program installed on Fax box

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 SHARP TROUBLE CODES
A0 Program Trouble E7 MFP / HDD / LSU / PCU Control Trouble
01 PCU ROM abnormality 01 MFP image data trouble.
02 SCU ROM abnormality 03 HDD trouble.
04 ACU/ACRE ROM error 04 HDD-ASIC error.
10 MFP ROM error 10 Shading trouble (Black level correction).
15 Incompatible DSK Boot and program 11 Shading trouble (White level correction).
firmware version 14 CCD-ASIC communication error.
17 UI data & CPU firmware inconsistency. 20 LSU laser detection error (K).
18 Firmware mismatch error (ICU-Reus) 21 LSU laser detection error (C).
19 Boot error 22 LSU laser detection error (M).
20 Firmware & EEPROM conflict (MFP) 23 LSU laser detection error (Y).
21 Firmware & EEPROM conflict (PCU) 24 LSU LD driver error (K)
22 Firmware & EEPROM conflict (SCU) 25 LSU LD driver error (C)
26 LSU LD driver error (M)
C1 Main Charge Trouble 27 LSU LD driver error (Y)
10 Main charger trouble (black) 28 LSU-PCU connection trouble
14 Main charger trouble (colour) 29 LSU-ASIC frequency error
15 Main charger circuit trouble (black) 42 Image data trouble (ACRE-ASIC)
16 Main charger circuit trouble (colour) 46 Image data decode error (ACRE-ASIC)
40 MC PWB trouble 47 MFP & ACRE firmware inconsistency (ACRE-
41 MC/TC PWB trouble ASIC)
48 Image data decode error (ACRE PWB)
C4 PTC / 2TC Trouble 49 Watermark data error
00 PTC trouble 50 Firmware combination error (ICU – PCU)
05 PTC circuit trouble 55 PCU EEPROM sum check error
20 Primary transfer output trouble 60 MFP combination error (Firmware/PWB)
25 1TC circuit trouble 61 MFP-PCU combination error
30 2nd transfer output open trouble 62 ICU connection error
31 2nd transfer output short circuit 80 MFP-SCU communication trouble.
35 2TC circuit trouble 90 MFP-PCU communication trouble.
40 TC PWB trouble 91 Fax reception image data error
92 Copy image data error
CE Network Communication Trouble 93 Image data process error (except Copy &
00 Network communication error Fax).
01 Network card is not installed or defective 94 Image data process error (filing image data)
02 FTP or Mail server is not found 96 DIMM memory check error (MFP PWB)
03 Specified server does not correspond during 99 LSU LD driver trouble
transmission A0 LSU LD PWB EEPROM R/W error (K)
04 Invalid account/password (FTP server) A1 LSU LD PWB EEPROM R/W error (C)
05 Invalid directory entered (FTP server) A2 LSU LD PWB EEPROM R/W error (M)
06 Specified mail server (POP3) is not found A3 LSU LD PWB EEPROM R/W error (Y)
07 Invalid server account or password A7 SSD trouble
08 The specified mail server (POP3) suspends
response
EE Developer Adjustment Trouble
EC Auto DV adjustment trouble.
E6 SPF Shading Trouble EL Auto DV adjustment trouble (over toned).
10 SPF shading error (Black level correction) EU Auto DV adjustment trouble (under toned).
11 SPF shading error (White level correction)
14 SPF CCD-ASIC error

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 TROUBLE CODES SHARP

F1 Finisher / Punch Trouble F1 Finisher / Punch Trouble

00 Finisher - PCU PWB communication error 50 Main unit - Finisher combination error
01 Finisher jogger motor trouble 51 Finisher Master – Sub communication
02 Finisher inlet transport motor trouble trouble
03 Finisher paper exit roller lifting trouble 53 Unsupported main unit error (Finisher - Main
04 Finisher paddle trouble. body)
05 Finisher return belt motor trouble 54 Unsupported punch destination trouble
06 Finisher paper exit motor trouble (Punch - Main body)
08 Finisher stapler shift/moving motor trouble 55 Finisher ROM trouble
10 Finisher staple operation motor trouble 70 3K Finisher Master-Jogger communication
11 Finisher grip motor trouble trouble
12 Finisher transport motor trouble 71 3K Finisher jogger flash trouble
13 Finisher paper exit guide plate open/close 72 3K Finisher jogger unit rise/fall paddle motor
motor trouble trouble
14 Finisher paper exit sensor trouble / 73 3K Finisher jogger unit rise/fall jogger motor
Finisher rear edge flap motor trouble F trouble
15 Finisher paper exit tray lift operation trouble 74 3K Finisher jogger unit rise/fall jogger motor
16 Finisher Escape/Saddle transport switching R trouble
flapper motor trouble 75 3K Finisher jogger unit driving motor F
18 Finisher paper bundle hold motor section trouble
trouble 76 3K Finisher jogger unit rise/fall paddle motor
19 Finisher jogger motor F trouble trouble
20 Finisher jogger motor R trouble 77 3K Finisher jogger unit detect sensor paddle
21 Finisher fan motor trouble / rise/fall trouble
Paper pass unit fan motor trouble 78 Finisher stapleless staple motor trouble
22 Finisher rear edge assist motor trouble 79 Finisher jogger unit paddle rotating motor
28 Finisher flap motor trouble trouble
29 Finisher fuse break detection trouble 83 Finisher guide sub motor trouble
30 Finisher - Saddle communication trouble 89 Finisher shift motor trouble
31 Finisher saddle motor trouble (FSFOM)
32 Communication error between the finisher F2 Process Section Trouble
and punch unit 22 Discharge lamp trouble (K)
33 Punch unit shift operation trouble 23 Discharge lamp trouble (C)
34 Punch operation/motor trouble 24 Discharge lamp trouble (M)
35 Punch side registration detection motor 25 Discharge lamp trouble (Y)
trouble 39 Process temperature sensor trouble
37 Finisher data backup RAM error 40 Toner density sensor trouble (K)
38 Punch data backup RAM (flash) trouble 41 Toner density sensor trouble (C)
41 Saddle paper positioning operation trouble. 42 Toner density sensor trouble (M)
42 Saddle switching lever driving motor trouble 43 Toner density sensor trouble (Y)
43 Saddle alignment operation trouble 45 Image density sensor trouble
44 Saddle gripper motor trouble 49 LSU thermistor trouble
45 Saddle staple motor trouble 50 Drum phase sensor trouble (K)
46 Saddle pushing plate / paper folding motor 51 Drum phase sensor trouble (Colour)
section trouble 58 Temperature/humidity sensor trouble
47 Saddle paper transport motor trouble 59 Room temperature/humidity sensor trouble
48 Saddle bundle transport upper pressure 64 Toner supply operation trouble (K)
release / reference escape motor trouble 65 Toner supply operation trouble (C)
49 Saddle bundle transport lower pressure 66 Toner supply operation trouble (M)
release motor trouble
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 SHARP TROUBLE CODES
F2 Process Section Trouble H4 Low Temperature Trouble (Fuser Section)
67 Toner supply operation trouble (Y) 00 Fuser low temperature trouble (TH_UM)
70 Improper toner cartridge detection (K) 01 Fuser low temperature trouble (TH_LM)
71 Improper toner cartridge detection (C) 02 Sub thermistor fusing section low
72 Improper toner cartridge detection (M) temperature trouble (TH_US1)
73 Improper toner cartridge detection (Y) 30 Upper main thermistor differential input
74 Toner cartridge CRUM error (K) abnormality (TH_UM)
75 Toner cartridge CRUM error (C) 32 Upper sub thermistor differential input
76 Toner cartridge CRUM error (M) abnormality (TH_US1)
77 Toner cartridge CRUM error (Y)
78 Image density registration sensor trouble H5 Fusing Section Jam Trouble
95 Toner cartridge replacement trouble (K) 01 5 continuous (POD1 not reach) jams
96 Toner cartridge replacement trouble (C)
97 Toner cartridge replacement trouble (M) H7 Temperature Recovery Trouble (Fuser)
98 Toner cartridge replacement trouble (Y) 10 Upper fuser main low temperature recovery
error
F3 Paper Tray Lift Trouble 12 Recovery error from low fuser temperature
12 Paper feed tray 1 lift up trouble (TH_US)
22 Paper feed tray 2 lift up trouble
L1 Scanner Feed Trouble
F6 FAX Trouble 00 Scanner feed trouble.
00 MFP-Fax communication trouble
01 Fax EEPROM read/write error L3 Scanner Return Trouble
02 Fax PWB power supply trouble 00 Scanner return trouble.
04 Fax modem operation trouble
21 LIU & Fax soft switch error (combination) L4 Motor / Fan Trouble
30 Fax power controller error 02 Paper feed motor trouble
97 Fax PWB – Main body compatibility trouble. 03 Fusing motor trouble
98 Improper Fax & Main body destination 06 Transfer unit lift trouble
setting 09 Registration motor lock trouble
11 Shift motor trouble
H2 Thermistor Trouble (Fuser Section) 12 Secondary transfer separation trouble
00 Thermistor open trouble (TH_UM) 16 Fuser pressure release trouble
01 Thermistor open trouble (TH_LM) 17 Drum motor lock trouble (K)
02 Non-contact thermistor (upper sub TH_US1 18 Drum motor lock trouble (Colour)
detection) open trouble (TH_SUB2_2) 32 Power source cooling fan motor 1 trouble
03 Non-contact thermistor upper main TH_UM 35 Fuser cooling fan trouble
compensation open trouble (TH_UM_AD1) 43 Paper delivery cooling fan R trouble
05 Non-contact thermistor upper sub TH_US1 50 Process fan motor 1 trouble
compensation thermistor open 51 Process fan motor 2 trouble
(TH_SUB2_2_CS) 71 Motor control IC trouble
06 Upper edge section thermistor open 75 Paper exit motor trouble
(TH_US2) 76 Reverse motor lock trouble
77 ADU motor upper lock trouble
H3 High Temperature Trouble (Fuser Section) 78 ADU motor lower lock trouble
00 Fuser high temperature (TH_UM). 79 PS Transport motor lock trouble
01 Fuser high temperature (TH_LM).
02 Sub thermistor fusing section high
temperature (TH_US1).

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 TROUBLE CODES SHARP

L6 LSU Polygon Motor Trouble U7 Vendor Mode Communication Trouble

10 Polygon motor trouble (LSU) 50 Communication trouble between main unit
and vendor control
L8 Power / Electrical Trouble 51 Vendor machine error
01 Full wave signal detection trouble
02 Abnormal full wave signal error U9 Touch Panel Trouble
20 MFP PWB & Mother board communication 01 Touch panel trouble
trouble
UC Scan ASIC Trouble
PC Personal Counter Trouble 02 Scan ASIC IPD error
-- Personal counter not installed 20 Scan ASIC DOCC error

U1 Battery Trouble
01 Battery trouble.

U2 EEPROM / HDD / SSD / SRAM Trouble

00 MFP EEPROM read/write error
05 Account data error (HDD – MFP SRAM)
11 MFP PWB EEPROM check sum error.
30 Serial number discrepancy (MFP - PCU)
40 SSD card – system data partition trouble
41 HDD system storage data area error
42 Machine adjustment data (system storage
area) error
50 HDD user authentication data sum error
60 Watermark check error.
70 OCR dictionary check error
80 SCU PWB EEPROM read/write error.
81 SCU PWB EEPROM check sum error.
90 PCU PWB EEPROM read/write error.
91 PCU PWB EEPROM check sum error

U6 Desk / LCC Trouble

00 PCU PWB – Paper feed desk (tray3/tray4)
communication trouble
01 Desk paper feed tray 1 lift trouble
02 Desk paper feed tray 2 lift trouble
09 LCC lift motor trouble
10 Desk paper feed unit paper transport motor
trouble
20 LCC PWB - PCU PWB communication error
21 LCC paper transport motor trouble
22 LCC 24V power abnormality
50 Desk – Main unit combination trouble
51 LCC - Main unit mismatch trouble
52 LCC - Main unit combination trouble
54 LCC installation combination trouble
55 Desk installation combination trouble

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 SHARP IMAGE SEND COMMUNICATION ERROR
COMMUNICATION REPORT MAIN CODE [EXCLUDING FAX, PC-FAX & I-FAX]:

The communication report code is composed of the following: Communication Report: XX (XXXX);

The Upper 2 digits of the Communication Report Code:- Communication report code of 00 - 99
(Refer to communication report main code).
The Lower 4 digits of the Communication Report Code:- Refer to communication report sub code 1.
The Upper 2 digits:- Communication report sub code 1 (Refer to Communication report sub code 1).
The Lower 2 digits:- Communication report sub code 2 (Refer to Communication report sub code 2).

Notes:
1. The communication report sub code 1 and sub code 2 are in hexadecimal notation. (The others are in
decimal notation.)
2. The communication report sub code 1 is not used in these models.
Report Code
Result Displayed Communication Interruption Content
(Result)
NIC connect failure (network abnormality)
 Check for disconnection of cables.
 A network trouble (CE-XX) occurs.
 The port is set to DISABLE.
80 NG80 XXXX *1
 Authentication of the POP server is failed when POP before SMTP is
enabled.
 When an error other than the communication result code 93 or 94 in D-
SMTP send (including error response of 5XX)
In E-mail/FTP, Internet FAX send, the send data size exceeds the upper limit
83 NG LIMIT
of send data.
In e-mail receive, a sender is registered in receive reject address/domain.
84 REJECTED
<Receive>
In e-mail receive, an error occurs in communication with POP3 server.
85 NG85 XXXX *1  Header acquisition error.
 Time-out during mail receive
In e-mail receive, an unsupported attached file is received. Only the TIFF-F
type is supported for attached files.
86 RECEIVED
 The TIFF-F type of the attached file cannot be recognized.
 There is no attached file.
In e-mail receive, an attached file cannot be stored in memory.
87 NG87 XXXX *1
* Memory over
In SMTP e-mail receive, an attached file cannot be stored in memory.
 Cannot be stored in memory.
88 NG88 XXXX *1
 The number of items of acting receive data is the maximum, and an
additional data cannot be stored.
In SMTP e-mail receive, an error occurs in communication with the mail
89 NG89 XXXX *1 server.
 Time-out occurs during e-mail receive.
After reservation by re-operation of document filing, conversion for image
90 NG90 XXXX *1
send cannot be made.
Data cannot be written to the memory device when Scan To USB is executed.
91 NG91 XXXX *1 *2  The memory device is disconnected during writing to the memory device.
 An error occurs due to a memory device trouble.
The USB device memory overflows during writing data into the memory
92 NG92 XXXX *1 *2
device when "Scan to USB" is executed.

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 IMAGE SEND COMMUNICATION ERROR SHARP

Report Code
Result Displayed Communication Interruption Content
(Result)
When error in D-SMTP send (with recall):-
 An error response of 4XX occurs during communication with the SMTP
93 NG93 XXXX *1
server.
 Time out occurs after establishment of connection with the SMTP server.
When busy in D-SMTP send
94 NG94 XXXX *1
Time out occurs during establishment of connection with the SMTP server.
95 NG95 XXXX *1 When the path is too long in execution of Scan To USB.
96 NG96 XXXX *1 When the normal process is not executed in the secure mail sending.
98 NG98 XXXX *1 The copy inhibit pattern is detected when scanning a document.
99 NG99 XXXX *1 A document which is inhibited to be copied such as a banknote is scanned.

*1 For a job status result in "Display in the column of result, NG XXXX is displayed, is the code
number. For a communication result, Communication error (XXXX) is displayed.
*2 The error code of Scan To USB is specified only in the job log.
* When the communication result is OK, the communication sub code 1 and the communication sub
code 2 are 0000. Errors in ( ) are not used.

COMMUNICATION REPORT SUB CODE 1:

The communication report sub code 1 (upper 2 digits) are always indicated as 00.

COMMUNICATION REPORT SUB CODE 2:-

Report Code 2 Communication Interruption Content Send / Receive

60 In resend of document filed data, an error occurs in decoding or coding. Resend
In resend of document filed data, setting to inhibit resolution conversion is made.
61 Resend
(The resolution after resend is set to be Enlarged.)
In resend of document filed data, rotation setting is made for data which
62 Resend
cannot be rotated.
In resend of document filed data, data cannot be stored in HD
63 Resend
after conversion of resolution for resend.
In resending data of document file, during conversion for resending, the number Resend
64 of IMS management pages exceeds the upper limit (999). (IT occurs in OSA Scan to OSA Scan
FTP also, resulting in memory over.) To FTP
70 E-mail header acquisition error E-mail receive
71 Time out occurs during e-mail receive. E-mail receive
72 Receive reject occurs during e-mail receive. E-mail receive
73 Network communication cannot be made due to port disable. Network send
74 An authentication of the POP server is failed when POP before SMTP is enabled. Network send
In the setting of SSL communication, when SSL communication is tried but the
75 Network send
server side does not support SSL.
76 There is no image in network communication (transfer). Network send
80 There is no attached file in received e-mail. E-mail receive
81 The attached file of received e-mail is not of TIFF type which is supported. E-mail receive
82 The TIFF type of the attached file in received e-mail cannot be recognized. ID error E-mail receive
83 The TIFF type of the attached file in received e-mail cannot be recognized. E-mail receive
The TIFF type of the attached file in received e-mail cannot be recognized.
84 E-mail receive
Version error
The TIFF type of the attached file in received e-mail cannot be recognized.
85 E-mail receive
Tag data error

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 SHARP IMAGE SEND COMMUNICATION ERROR
Report Code 2 Communication Interruption Content Send / Receive
The TIFF type of the attached file in received e-mail cannot be recognized.
86 E-mail receive
Tag parameter error
The TIFF type of the attached file in received e-mail cannot be recognized.
87 E-mail receive
Header size error
The TIFF type of the attached file in received e-mail cannot be recognized.
88 E-mail receive
Data error
In e-mail receive; an attached file cannot be stored in memory. Memory over.
90 E-mail receive
Cannot be stored in memory.
In e-mail receive, an attached file cannot be stored in memory.
91 E-mail receive
The file size is too great to be stored in memory.
In SMTP e-mail receive; an attached file cannot be stored in memory.
92 E-mail receive
Cannot be stored in memory.

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 SCN-MFP PWB TROUBLESHOOTING SHARP

If the machine cannot boot, check the LED status of the SCN-MFP PWB to confirm the error content and
appropriate countermeasure.

LED-R - Lighting-Up Status

LED Status (Lit) Operation Countermeasure (for Error)

●●●● Normal Status -
○○○●--●○○○ Error SCN-MFP PWB trouble – Replace.

LED-S - Lighting-Up Status

LED Status (Lit) Operation Countermeasure (for Error)

●●●● Normal Status -
Replace mSATA PWB.
Other Status Error
If error persists, replace the SCN-MFP PWB.

SCN-MFP PWB:

LED-S LED LED-R LED

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 SHARP PCU PWB REPLACEMENT PROCEDURE
In order to reset the temperature control for the non-contact thermistor, please replace the PCU PWB using
the following procedure:-

1. Power off the MFP and remove the rear INSERT FFC *2
cover.

2. Unplug the PCU connectors and FFC, and

remove the PCU PWB fixing plate unit.

3. Replace the PCU PWB - ensure to transfer

5. Remove the Fuser Unit.
the original EEPROM & Flash ROM onto the
replacement PCU PWB.

4. Attach the connectors and insert the FFC

with CAUTION:-

6. Close all the exterior doors and Power ON

the MFP (with the Fuser Unit removed).

7. Wait 10 seconds - “Check Fusing Unit”

INSERT FFC *1 should be displayed and then Power OFF
the MFP.

8. Install the Fuser Unit and Power ON the

MFP.

9. Check/Verify the MFP Operation following

PCU PWB replacement.

10. Power OFF the MFP and refit the rear

cover.

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 SENSOR LOCATION SHARP

MAIN UNIT:

DSPF:

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 SHARP SENSOR LOCATION
MX-DE27: MX-DE28:

MX-FN27 Inner Finisher:

No. Description No. Description

FNPS1 Delivery Sensor FNPS10 Stack Tray Lower Limit Sensor
FNPS2 Paddle HP Sensor FNPS11 Stapler Shift HP Sensor
FNPS3 Return Belt HP Sensor FNPS12 Manual Staple Sensor
FNPS4 Front Alignment Plate HP Sensor FNPS13 Clinch Motor Drive Detection Sensor
FNPS5 Rear Alignment Plate HP Sensor FNPS14 Stack Tray HP Sensor
FNPS6 Processing Tray Paper Sensor FNPS15 Clinch HP Sensor
FNPS7 Assist HP Sensor FNPS16 Divide Sensor
FNPS8 Paper Fold HP Sensor MSW1 Front Cover Switch
FNPS9 Stack Tray Paper Height Sensor

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 JAM CAUSE CODES SHARP

MAIN UNIT, DESK & LCC

2TPD_N1 2TPD not reached JAM (Tray1) C2PFD_N4 C2PFD not reached JAM (Tray4)
2TPD_N2 2TPD not reached JAM (Tray2) C2PFD_NT1 C2PFD remaining JAM
2TPD_N3 2TPD not reached JAM (Tray3) (Tandem Tray Left)
2TPD_N4 2TPD not reached JAM (Tray4) C2PFD_NT2 C2PFD remaining JAM
2TPD_NA 2TPD not reached JAM (jam on (Tandem Tray Right)
second side) C2PFD_S2 C2PFD remaining JAM (Tray2)
2TPD_NL 2TPD not reached JAM (Side LCC) C2PFD_S3 C2PFD remaining JAM (Tray3)
2TPD_NM 2TPD not reached JAM C2PFD_S4 C2PFD remaining JAM (Tray4)
(Manual Feed Tray) C2PFD_ST1 C2PFD remaining JAM
2TPD_NT1 2TPD not reached JAM (Tandem Tray Left)
(Tandem Tray Left) C2PFD_ST2 C2PFD remaining JAM
2TPD_NT2 2TPD not reached JAM (Tandem Tray Right)
(Tandem Tray Right) D1PPD_N04 D1PPD not reached JAM (Tray4)
2TPD_S1 2TPD remaining JAM (Tray1) D1PPD_S03 D1PPD remaining JAM (Tray3)
2TPD_S2 2TPD remaining JAM (Tray2) D1PPD_S04 D1PPD remaining JAM (Tray4)
2TPD_S3 2TPD remaining JAM (Tray3) D1PPD1_ST1 D1PPD1 remaining JAM
2TPD_S4 2TPD remaining JAM (Tray4) (Tandem Tray Left)
2TPD_SA 2TPD remaining JAM (jam on second D1PPD2_NT1 D1PPD2 not reached JAM
side) (Tandem Tray Left)
2TPD_SL 2TPD remaining JAM (Side LCC) D1PPD2_ST1 D1PPD2 remaining JAM
2TPD_SM 2TPD remaining JAM (Tandem Tray Left)
(Manual Feed Tray) D2PPD_S04 D2PPD remaining JAM (Tray4)
2TPD_ST1 2TPD remaining JAM DPFD1_NT1 DPFD1 not reached JAM
(Tandem Tray Left) (Tandem Tray Left)
2TPD_ST2 2TPD remaining JAM DPFD1_ST1 DPFD1 remaining JAM
(Tandem Tray Right) (Tandem Tray Left)
APPD1_N APPD1 not reached JAM DPFD1_ST2 DPFD1 remaining JAM
APPD1_S APPD1 remaining JAM (Tandem Tray Right)
APPD2_N APPD2 not reached JAM DRUM DRUM lock detection
APPD2_S APPD2 remaining JAM FUSER FUSER winding round detection
C1PFD_N1 C1PFD not reached JAM (Tray1) LCC LCC paper feed JAM (LPFD1 not
C1PFD_N2 C1PFD not reached JAM (Tray2) reached)
C1PFD_N3 C1PFD not reached JAM (Tray3) LCC_1ST Side A4LCC paper feed JAM
C1PFD_N4 C1PFD not reached JAM (Tray4) (1st attempt)
C1PFD_NL C1PFD not reached JAM (Side LCC) LCC_LE Side A4LCC paper feed JAM
C1PFD_NT1 C1PFD not reached JAM (PF rollers life expired)
(Tandem Tray Left) LCC_RT Side A4LCC paper feed JAM (retry)
C1PFD_NT2 C1PFD not reached JAM LPFD_NL LPFD not reached JAM (Side LCC)
(Tandem Tray Right) LPFD_SL LPFD remaining JAM (Side LCC)
C1PFD_S1 C1PFD remaining JAM (Tray1) MFT Manual feed tray paper JAM
C1PFD_S2 C1PFD remaining JAM (Tray2) (MPFD not reached)
C1PFD_S3 C1PFD remaining JAM (Tray3) MFT_1ST Manual feed tray paper JAM
C1PFD_S4 C1PFD remaining JAM (Tray4) (1st attempt)
C1PFD_ST1 C1PFD remaining JAM MFT_LE Manual feed tray paper JAM
(Tandem Tray Left) (PF rollers life expired)
C1PFD_ST2 C1PFD remaining JAM MFT_RT Manual feed tray paper JAM (retry)
(Tandem Tray Right) MPFD_S MDPF remaining JAM
C1PFPD_S1 C1PFPD remaining JAM (Tray1) PDPPD1_N Interface inlet port not reached JAM
C2PFD_N3 C2PFD not reached JAM (Tray3) PDPPD1_S Interface inlet port remaining JAM

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 SHARP JAM CAUSE CODES
MAIN UNIT, DESK & LCC (Cont’d)
PDPPD2_N Interface outlet port not reached PPD2_NT2_D PPD2 not reached JAM
JAM (Tandem Tray Right)
PDPPD2_S Interface outlet port remaining JAM (Delay of paper just before the jam from PS)
POD1_N POD1 not reached JAM PPD2_S1 PPD2 remaining JAM (Tray1)
POD1_NA POD1 not reached JAM (jam on PPD2_S1_D PPD2 remaining JAM (Tray1)
second side) (Delay of paper just before the jam from PS)
POD1_S POD1 remaining JAM PPD2_S2 PPD2 remaining JAM (Tray2)
POD1_SA POD1 remaining JAM (jam on second PPD2_S2_D PPD2 remaining JAM (Tray2)
(Delay of paper just before the jam from PS)
side)
PPD2_S3 PPD2 remaining JAM (Tray3)
POD2_N POD2 not reached JAM
PPD2_S3_D PPD2 remaining JAM (Tray3)
POD2_S POD2 remaining JAM (left paper exit) (Delay of paper just before the jam from PS)
POD3_N POD3 not reached JAM PPD2_S4 PPD2 remaining JAM (Tray4)
POD3_S POD3 remaining JAM PPD2_S4_D PPD2 remaining JAM (Tray4)
POD4_NB POD4 not reached JAM (before (Delay of paper just before the jam from PS)
switchback) PPD2_SA PPD2 remaining JAM (ADU refeed)
POD4_SA POD4 remaining JAM (after PPD2_SA_D PPD2 remaining JAM (ADU refeed)
switchback) (Delay of paper just before the jam from PS)
POD4_SB POD4 remaining JAM (before PPD2_SL PPD2 remaining JAM (Side LCC)
switchback) PPD2_SL_D PPD2 remaining JAM (Side LCC)
PPD2_N1 PPD2 not reached JAM (Tray1) (Delay of paper just before the jam from PS)
PPD2_N1_D PPD2 not reached JAM (Tray1) PPD2_SM PPD2 remaining JAM
(Delay of paper just before the jam from PS) (Manual Feed Tray)
PPD2_N2 PPD2 not reached JAM (Tray2) PPD2_SM_D PPD2 remaining JAM
PPD2_N2_D PPD2 not reached JAM (Tray2) (Manual Feed Tray)
(Delay of paper just before the jam from PS) (Delay of paper just before the jam from PS)
PPD2_N3 PPD2 not reached JAM (Tray3) PPD2_ST1 PPD2 remaining JAM
PPD2_N3_D PPD2 not reached JAM (Tray3) (Tandem Tray Left)
(Delay of paper just before the jam from PS) PPD2_ST1_D PPD2 remaining JAM
PPD2_N4 PPD2 not reached JAM (Tray4) (Tandem Tray Left)
PPD2_N4_D PPD2 not reached JAM (Tray4) (Delay of paper just before the jam from PS)
(Delay of paper just before the jam from PS) PPD2_ST2 PPD2 remaining JAM
PPD2_NA PPD2 not reached JAM (ADU refeed) (Tandem Tray Right)
PPD2_NA_D PPD2 not reached JAM (ADU refeed) PPD2_ST2_D PPD2 remaining JAM
(Delay of paper just before the jam from PS) (Tandem Tray Right)
PPD2_NL PPD2 not reached JAM (Side LCC) (Delay of paper just before the jam from PS)
PPD2_NL_D PPD2 not reached JAM (Side LCC) PRI_JAM Timeout for image ready
(Delay of paper just before the jam from PS) TRAY1 Tray1 paper feed JAM
PPD2_NM PPD2 not reached JAM TRAY1_1ST Tray1 paper feed JAM (1st attempt)
(Manual Feed Tray) TRAY1_LE Tray1 paper feed JAM (PF rollers life
PPD2_NM_D PPD2 not reached JAM expired)
(Manual Feed Tray) TRAY1_RT Tray1 paper feed JAM (retry)
(Delay of paper just before the jam from PS)
TRAY2 Tray2 paper feed JAM
PPD2_NT1 PPD2 not reached JAM
TRAY2_1ST Tray2 paper feed JAM (1st attempt)
(Tandem Tray Left)
TRAY2_LE Tray2 paper feed JAM (PF rollers life
PPD2_NT1_D PPD2 not reached JAM
expired)
(Tandem Tray Left)
(Delay of paper just before the jam from PS)
TRAY2_RT Tray2 paper feed JAM (retry)
PPD2_NT2 PPD2 not reached JAM TRAY3 Tray3 paper feed JAM (C3PFD or
(Tandem Tray Right) D1PPD not reached)

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 JAM CAUSE CODES SHARP

MAIN UNIT, DESK & LCC (Cont’d)

TRAY3_1ST Tray3 paper feed JAM (1st attempt) TRAY4_1ST Tray4 paper feed JAM (1st attempt)
TRAY3_LE Tray3 paper feed JAM (PF rollers life TRAY4_LE Tray4 paper feed JAM (PF rollers life
expired) expired)
TRAY3_RT Tray3 paper feed JAM (retry) TRAY4_RT Tray4 paper feed JAM (retry)
TRAY4 Tray4 paper feed JAM (C4PFD or
D2PPD not reached)

DOCUMENT FEEDER
ICU_REQ ICU factor stop JAM SPPD2_S SPPD2 remaining JAM
P_SHORT Short size paper JAM SPPD3_N SPPD3 not-reached JAM
SDFS_S Double feed detection SPPD3_S SPPD3 remaining JAM
(JAM/Accompanied feed JAM) SPPD4_N SPPD4 not-reached JAM
SPOD_N SPOD not reached JAM SPPD4_S SPPD4 remaining JAM
SPOD_S SPOD remaining JAM SPPD5_N SPPD5 not-reached JAM
SPPD1_N SPPD1 not-reached JAM SPPD5_S SPPD5 remaining JAM
SPPD1_S SPPD1 remaining JAM SPSD_SCN Exposure start wait timeout
SPPD2_N SPPD2 not-reached JAM STOP_JAM Emergency stop request JAM
(Controller request)

FINISHER
FCMOT Punch motor JAM FNENTER Inner Finisher before multi-rotation
FCMR 3K Finisher Punch lateral JAM
registration motor JAM FNENTRS_M 1K Finisher entrance transport
FCP 3K Finisher Punch motor JAM motor JAM
FCP2 3K Finisher Punched hole JAM FNEXGPLT_M 1K Finisher paper ejection guide
FCPNCH_M 1K Finisher Punch motor JAM plate motor JAM
FCPNCHMV_M 1K Finisher Punch shift motor JAM FNEXTRS_M 1K Finisher paper exit motor JAM
FCSTSMOV_M 1K Finisher lateral registration FNFLDEX_N 1K Finisher folding paper exit not
detection motor JAM reached JAM
FIN_TIME 3K Finisher early entrance JAM FNFLDEX_S 1K Finisher folding paper exit
FNB_N 3K Finisher delay buffer JAM remaining JAM
FNB_S 3K Finisher stay buffer JAM FNJOG_M 1K Finisher jogger motor JAM
FNBDLTRS_N 1K Finisher bundle transport not FNLMDLT_N 1K Finisher intermediate
reached JAM conveyance (left) not reached JAM
FNBLT_M 1K Finisher release motor JAM FNLMDLT_S 1K Finisher intermediate
FNCDP 3K Finisher paddle JAM conveyance (left) remaining JAM
FNDPMS 3K Finisher manual staple JAM FNM2 Inner Finisher Scrape belt motor
FNE_N 3K Finisher delay entrance JAM JAM
FNE_S 3K Finisher stay entrance JAM FNM3 Inner Finisher Jogger motor F JAM
FNEE_N 3K Finisher delay escape exit JAM FNM4 Inner Finisher Jogger motor R JAM
FNEE_S 3K Finisher stay escape exit JAM FNM5 Inner Finisher Assist motor JAM
FNENDSTRS_N 1K Finisher rear end stopper FNM6 Inner Finisher Tray lift motor JAM
transport not reached JAM FNM7 Inner Finisher Staple moving motor
FNENDSTRS_S 1K Finisher rear end stopper JAM
transport remaining JAM FNM9 Inner Finisher Stapleless staple
FNENT_N 1K Finisher entrance not reached motor JAM
JAM FNM10 Inner Finisher Paddle motor JAM
FNENT_S 1K Finisher entrance remaining FNMAR 3K Finisher assist motor JAM
JAM

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 SHARP JAM CAUSE CODES
FINISHER (Cont’d)
FNMDT 3K Finisher guide sub motor JAM FNTBP_N 3K Finisher delay exit JAM
FNMFECES 3K Finisher flapper exchanging FNTBP_S 3K Finisher stay exit JAM
route motor JAM FNTIME Inner Finisher early reaching JAM
FNMFR 3K Finisher fall rear end motor JAM FNTRYLFT_M 1K Finisher tray lift motor JAM
FNMGMT 3K Finisher tray lift motor JAM FNUPEX_N 1K Finisher paper exit not reached
FNMGRS 3K Finisher rise & fall component JAM
motor JAM FNUPEX_S 1K Finisher paper exit remaining
FNMJF 3K Finisher jogger motor F JAM JAM
FNMJR 3K Finisher jogger motor R JAM FNUPTRS_M 1K Finisher transport motor 2 JAM
FNMMSS 3K Finisher staple moving motor FSE_N 3K Finisher delay saddle entrance
JAM JAM
FNMOTERR 3K Finisher motor error JAM FSE_S 3K Finisher stay saddle entrance
FNMS 3K Finisher swinging motor JAM JAM
FNMSLS 3K Finisher stapleless staple motor FSEB_N 3K Finisher delay saddle exit JAM
JAM FSEB_S 3K Finisher stay saddle exit JAM
FNMSS 3K Finisher staple JAM FSENDS_M 1K Finisher rear end stopper motor
FNPRFEX_N 1K Finisher proof paper ejection JAM
not reached JAM FSFLDPLT_M 1K Finisher folding blade motor
FNPRFEX_S 1K Finisher proof paper ejection JAM
remaining JAM FSLPRSL_M 1K Finisher bundle conveying under
FNPS1_N Inner Finisher paper exit sensor pressure release motor JAM
delay JAM FSMC 3K Finisher saddle paddle JAM
FNPS1_S Inner Finisher paper exit sensor FSMDLE 3K Finisher switching lever driving
remaining JAM motor JAM
FNPS8 Inner Finisher Bundle pressing FSME 3K Finisher paper eject motor JAM
motor JAM FSMF 3K Finisher paper folding motor
FNPS12 Inner Finisher Manual insert JAM JAM
FNPSN_M 1K Finisher trapping motor JAM FSMG 3K Finisher gripper motor JAM
FNRMDLT_N 1K Finisher intermediate FSMJ 3K Finisher saddle jogger motor
conveyance (right) not reached JAM
JAM FSMS 3K Finisher saddle stapler motor
FNSFT_M 1K Finisher shift motor JAM JAM
FNSSS 3K Finisher safety switch actuation FSMSR 3K Finisher rear end stopper motor
JAM JAM
FNSTPLIF Inner Finisher Stapler JAM FSUPRSRL_M 1K Finisher bundle conveying under
FNSTPMV_M 1K Finisher stapler shift motor JAM pressure release motor JAM
FNSTPMOV_M 1K Finisher stapler motor JAM NO_MATCH Finisher parameter inconsistency

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 REPAIR HINTS SHARP

SPECIFICATION
Model Symptom Advice
Is it possible to Tandem
Tandem operation is only supported with
MX-3070/3570/4070N series with
MX-3070/3570/4070N series only.
another MX colour device?
To enable this function, change,
ALL SIM55-03 SW30-3 from 0 (default) to 1.
Is it possible to retain the Destination
Once enabled, go to System Settings-Image Send
Address (Image Send Mode), once the
Settings-Common Settings menu and enable the “Hold
current Scan operation is complete?
Address for a while after scanning is completed” option
for the relevant Image Send mode.

GENERAL / MISC
What is the part code for the optional
RS232 Connector PWB Unit that DUNT-9009DS11
attaches to the SCN-MFP PWB?
ALL
Unable to perform scanner (CCD) For MX-3070/3570/4070N series, SIT Chart
colour balance & gamma adjustment UKOG-0280FCZZ that was used for the previous model
using SIM63-3. series is not compatible – use UKOG-0356FCZZ

PRINT CONTROLLER
After upgrading from Windows 8 to This is caused by the OS upgrade.
8.1 / 10 or Server 2012 to 2012R2, If you change the Printer Name or change/reset the Port
“Features” information on the printer properties of the queue, the Features information will
properties is not displayed. return.
ALL
Using PC-Fax Preview function on
When using PC-Fax driver on Windows 8.1, 10 or
Windows 8.1, 10 or Server 2012R2,
Server 2012R2, set the FAX resolution setting to
the preview image and sending result
200x200dpi, 400x400dpi or 600x600dpi.
is incorrect

IMAGE SEND
Check the following settings under System Settings ->
Network Settings -> Service Settings -> SMTP:-
Primary Server: smtp.office365.com
How to setup scan to Office 365 email
ALL Port Number: 587
from the Sharp MFP?
Sender Address: ****@onmicrosoft.com
SSL: ON
SMTP Authentication: ON

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 SHARP DOCUMENT REFERENCE
Operating System Support Reference:
GDI Graphic Display Interface.
SPLC Sharp Printer Language Control (GDI).
- Sharp Advanced Printing Language (GDI).
PCL Printer Command Language.
PS Postscript 3.
PPD Postscript Printer Description.
UD2 Sharp Universal Driver v2.
XPS XML Paper Specification (Page Description Language).
SRDM Sharp Remote Device Manager.
 Print Driver / Application / Operation are available and supported.
Print Driver / Application / Operation are not available or supported under Windows OS.
Print Driver / Application / Operation are not available or supported under Apple OSX.
WHQL (Windows Hardware Quality Lab) Digitally Certified Print Driver for specified
WHQL Windows Operating System is supported.
06/16 Current Release/Support Schedule - Month/Year [English only].
Note: Release schedule is subject to change without prior notice.

Useful Links (Web Addresses):

Product Key Registration:- https://dse-pub.sharp.co.jp/key/

User Name: keyuser
Password: key000323

Information contained within this guide is subject to change without prior notice.

This Handy Guide is not a substitute for the official Sharp Service manuals.
It is for use by Sharp qualified service technicians with the intention of improving the efficiency
of Sharp MFP Devices.

All the latest fault finding information, firmware and printer drivers
can be found on the SHARP Support Website.

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 NOTES SHARP

Notes

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