TROUBLESHOOTING

The drive is programmed to restart automatically after a fault and

will attempt to restart three times after most faults (the drive will
not restart after CF, cF, GF, F1, F2-F9, or Fo faults). If all three re-
start attempts are unsuccessful, the drive will trip into FAULT
LOCKOUT (LC), which requires a manual reset. To do a manual
reset, if the fault condition has been removed, cycle power to the
unit to reset the VFD.
Troubleshooting the Motormaster V controller requires a combi- FAULT NO. 2-DIGIT FAULT CODE
nation of observing system operation and VFD information. The (1-8) (SF IN THIS EXAMPLE)
drive provides 2 kinds of troubleshooting modes: a status matrix a38-7451

using the 3-digit display (Parameters P57, P58) and real time mon- Fig. 182 — Motormaster V P50 Fault Code Display
itoring of key inputs and outputs. The collective group is dis-
played through parameters P50 through P60. All values are read- Manual Control
only. These parameters can be accessed without a password. The Motormaster V controller can be configured for manual con-
Pressing the Mode button twice will change the display to P50. trol to allow the user to control the motor speed to test its opera-
Use the up and down arrow buttons to reach the desired parameter. tion. To disable automatic control mode and enter manual speed
Press the Mode button to view the parameter value. The upper control mode follow the instructions in the section Motormaster V
right decimal point will blink indicating the parameter value. See Drive Configuration on page 129 to obtain access to the parameter
Table 76 for a list of troubleshooting parameters. mode. Change the following parameter:
Fault Codes 1. Change parameter P05 to 01. This will allow for manual
Motormaster V fault codes will be displayed in parameter P50. Up speed control.
to 8 faults will be displayed in a 3-digit format. The first digit is 2. With the Run jumper closed, push the up and down arrow
the alarm occurrence, 1 through 8. The next 2 digits are the fault buttons to set manual speed of the controlled motor.
code. See Fig. 182 for a sample fault code. Faults are stored from 3. Be sure to set P05 back to 04 to restore 4 to 20 mA control
most recent to oldest. Table 77 lists Motormaster fault codes. once the test is complete.
Table 76 — Motormaster® V Troubleshooting Parameters
PARAMETER DESCRIPTION COMMENTS
P50 Fault History This parameter lists the last 8 faults that tripped the drive. Use the up and down arrow buttons to
scroll through the faults. The left hand digit of the display is the fault number. The remaining two dig-
its are the fault code. Fault codes are defined in Table 76. Faults are stored from most recent to older
faults; for example, 1xx, 2xx, 3xx, etc., where “xx” is the Fault Code listed in Table 76. The display will
read “ - -” if the Fault History is empty.
P51 Software Version This parameter is the software version for the Motormaster V controller. The software version is dis-
played in two parts. The first part is the software version. The second part is the revision number.
P52 DC Bus Voltage This parameter value indicates the DC bus voltage in percent of nominal. Nominal DC bus voltage is
determined by multiplying the drive’s nameplate input voltage rating by 1.4.
P53 Motor Voltage This parameter displays the output voltage in percent of the drive’s nameplate output voltage rating.
P54 Motor Load This parameter displays the motor load in percent of the drive’s output current rating.
P55 0 to 10 vdc Analog Input This parameter indicates the level of the 0 to 10 vdc analog input signal at TB-5. A value of 100%
indicates a 10 vdc at TB-5.
P56 4 to 20 mA Input Analog Input This parameter indicates the level of the 4 to 20 mA analog input signal at TB-25. A value of 20%
indicates a 4 mA input at TB-25. A value of 100% indicates a 20 mA at TB-25.
P57 Terminal Strip Status This parameter indicates the status of several terminals using vertical segments of the LED display.
An illuminated segment indicates that the terminal is closed with respect to TB-2. The Charge Relay
is not a terminal and should always be illuminated. See the diagram below for segment meanings.

TB-1 TB-13A TB-13C TB-15

CHARGE
TB-12 TB-13B TB-14
RELAY
a38-7329

P58 Keypad and Protection Status This parameter indicates the status of the buttons on the keypad and the status of the protective cir-
cuitry in the drive, using the horizontal segments of the LED display. An illuminated segment indi-
cates that the button is depressed and the protective circuit is active. See the diagram below for
segment meanings.

FCLIM

OUTPUT
Mode FAULT
a38-7330

P59 TB-30 Analog Output This parameter displays the level of the analog output at TB-30. A value of 100% indicates a 10 vdc.
This output is not used on 38AP units.
P60 TB-31 Analog Output This parameter displays the level of the analog output at TB-31. A value of 100% indicates a 10 vdc.
This output is not used on 38AP units.
LEGEND
FCLIM — Fast Current Limit

155
 Table 77 — Motormaster® V Fault Codes
FAULT CODE DESCRIPTION SOLUTION
High Temperature Fault: Ambient temperature is too high; Check cooling fan operation.
AF
cooling fan has failed (if equipped).
Control Fault: A blank EPM or an EPM with corrupted Perform a factory reset using Parameter P48 - PRO-
CF data has been installed. GRAM SELECTION.
Incompatibility Fault: An EPM with an incompatible Either remove the EPM or perform a factory reset
cF parameter version has been installed. (Parameter 48) to change the parameter version of the
EPM to match the parameter version of the drive.
CURRENT LIMIT: The output current has exceeded the Check for loose electrical connections.
CURRENT LIMIT setting (Parameter P25) and the drive is Check for faulty condenser fan motor.
CL reducing the output frequency to reduce the output current. Check that Parameter P25 (see Table 57 on page 130) is
If the drive remains in CURRENT LIMIT too long, it can set correctly.
trip into a CURRENT OVERLOAD fault (PF).
Error: Invalid data has been entered or an invalid com-
Er
mand was attempted.
Data Fault: User data and OEM defaults in the EPM are Restore factory defaults P48, see fault code CF. If that
GF corrupted does not work, replace EPM.
HF High DC Bus Voltage Fault: line voltage is too high; decel- Check line voltage; set P01 appropriately.
eration rate is too fast; overhauling load.
Serial Fault: The watchdog timer has timed out, indicating Check serial connection (computer)
JF that the serial link has been lost. Check settings for P15.
Check settings in communication software to match P15.
Fault Lockout: The drive has failed three start attempts Correct fault condition.
LC
and requires a manual reset.
LCS Loss of control signal
LF Low DC Bus Voltage Fault: Line voltage is too low. Check line voltage; set P01 appropriately.
Output Transistor Fault: Phase to phase or phase to Check VFD wiring to motor. Be sure motor is connected
ground short circuit on the output; failed output transistor; to T1, T2, and T3.
OF boost settings are too high; acceleration rate is too fast. Reduce boost or increase acceleration values.
If unsuccessful, replace drive.
Current Overload Fault: VFD is undersized for the appli- Check line voltage; set P01 appropriately.
PF cation; mechanical problem with the driven equipment. Check for dirty coils.
Check for motor bearing failure.
Single-phase fault: Single-phase input power has been Check input power phasing.
SF
applied to a three-phase drive
SP Start pending: The drive is in between restart attempts. Correct fault condition.
F1 EPM fault: The EPM is missing or damaged
F2 - F9, Fo Internal Faults: The control board has sensed a problem Consult factory.
Drive display = 60.0 even Feedback signal is above set point Check for proper set point.
though it is cold outside and Check liquid line pressure.
it should be running slower
Drive display = --- even Start jumper is missing Replace start jumper. See section above.
though drive should be
running
Drive display = 8.0 even Feedback signal is below set point and fan is at minimum Check for proper set point.
though fan should be speed Check liquid line pressure.
running faster
Feedback or speed signal lost. Drive will operate at 57 Hz In stand-alone mode: Check transducer wiring and feed-
until reset or loss of start command. Resetting requires back voltage. Feedback voltage displayed on P-69. Pin 6
VFD flashes 57 and LCS
cycling start command (or power). should be 5 v output.
Pin 5 (feedback) should be between 0 and 5 v.
LEGEND
EPM — Electronic Programming Module
VFD — Variable Frequency Drive

156