Process Cycle Efficiency
Process Cycle Efficiency
Process cycle efficiency is a metric Lean Six Sigma methodology uses that compares the
time spent on a value-added activity with the total time spent on the process. It measures the
process efficiency and helps identify any waste involved.
Process cycle efficiency is a percentage that represents the ratio of time spent on different
categories of activities. A higher percentage shows a greater level of efficiency in your
processes. A lower ratio suggests that some spend too much time on activities that don't add
value to the product. Therefore, this metric can help organizations identify inefficiencies in their
processes that could create slowdowns
Process cycle efficiency = value-added time/lead time
In other words, the Process Lead Time, PLT is equal to the WIP, or work in process
(average number of items in the queue or line) divided by the ER, or exit rate (average number of
items that exit the process per a specified unit of time).
Unfortunately, the work being done on the item will be made up of customer value-added (CVA)
tasks as well as non-value-added (NVA) tasks. We can define a CVA task as one that:
1. Changes the fit, form, or function of the item
2. The customer feels it is important and is willing to pay you for it
3. Is done right the first time with no rework
A non-value-added task is one that:
1. If the customer knew you were doing this, would they request that you eliminate the
activity so you could lower your prices?
2. Is not a customer value-added activity
3. You should try to eliminate or reduce
In this example, this process PCE is equal to 13.5%. This means of the total time that a unit is in
the process, only 13.5% of that time is spent on things that the customer feels is important and is
willing to pay for. The rest of the time is spent doing things that are not important to the
customer, and they are not willing to pay for it.
To give you an idea as to what PCE benchmarks might be considered good or not good, let’s
look at a chart that was put together by the George Group based on calculations derived from
100 of their clients.
Since the process in our example would be classified as a fabrication application, the 13.5% PCE
would put this process toward the low end of Process Cycle Efficiency.