ACME Process Map
ACME Process Map
C
U
S
T
O
M
E
R
R
E
Q
U
I
R
E
M
E
N
T
S
Customer
satisfaction
data
Manageme
nt
Quality
planning
(goals/objective
s)
Corrective
action
Continual
improvement
Internal
audits
Equipment
maintenance
C
U
S
T
O
M
E
R
Calibration
Product planning
(definition of
customer
requirements/
design control)
Purchasin
Order
entry
Receivin
In-process
inspection
Production
scheduling
Manufacturing*
Final
inspectio
Shippin
EMPLOYEE TRAINING
S
A
T
I
S
F
I
E
D