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ACME Process Map

This process map outlines the key processes involved in Acme's quality management system, from understanding customer requirements to continual improvement. It shows the flow from planning products based on customer needs, to manufacturing, inspection, and shipping finished goods to customers. Supporting processes like equipment maintenance, purchasing, calibration, internal audits and corrective actions are also included to ensure effective quality management.

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0% found this document useful (0 votes)
562 views1 page

ACME Process Map

This process map outlines the key processes involved in Acme's quality management system, from understanding customer requirements to continual improvement. It shows the flow from planning products based on customer needs, to manufacturing, inspection, and shipping finished goods to customers. Supporting processes like equipment maintenance, purchasing, calibration, internal audits and corrective actions are also included to ensure effective quality management.

Uploaded by

cosmicbunny
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Acme Process Map

C
U
S
T
O
M
E
R
R
E
Q
U
I
R
E
M
E
N
T
S

Customer
satisfaction
data

Manageme
nt

Quality
planning
(goals/objective
s)

Corrective
action

Continual
improvement

Internal
audits

Equipment
maintenance

C
U
S
T
O
M
E
R

Calibration
Product planning
(definition of
customer
requirements/
design control)

Purchasin

Order
entry

Receivin

In-process
inspection

Production
scheduling

Manufacturing*

Final
inspectio

Shippin

*Typically there are process maps for specific manufacturing


processes to support this system map.

EMPLOYEE TRAINING

S
A
T
I
S
F
I
E
D

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