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SMO Aviation Crisis Response Ow - SMO Officer in Charge (OIC) - SMO Manager

1) The document outlines Thailand's aviation crisis response flow, beginning with an aviation incident or accident being reported to the Safety/Security Oversight Department or directly to the SMO Officer in Charge. 2) The SMO OIC then notifies key parties like the AAIC and SMO Manager. 3) The SMO Manager reports to the Director General of Civil Aviation who reviews the event and reports to the Minister of Transport, and may issue a press release. 4) For serious crises, the DG activates the Crisis Response Team led by the DGCA and including managers from various aviation departments.

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Anusorn sin
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60 views1 page

SMO Aviation Crisis Response Ow - SMO Officer in Charge (OIC) - SMO Manager

1) The document outlines Thailand's aviation crisis response flow, beginning with an aviation incident or accident being reported to the Safety/Security Oversight Department or directly to the SMO Officer in Charge. 2) The SMO OIC then notifies key parties like the AAIC and SMO Manager. 3) The SMO Manager reports to the Director General of Civil Aviation who reviews the event and reports to the Minister of Transport, and may issue a press release. 4) For serious crises, the DG activates the Crisis Response Team led by the DGCA and including managers from various aviation departments.

Uploaded by

Anusorn sin
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Aviation Serious SMO Aviation Crisis Response flow

Incident / Accident - SMO Officer in charge (OIC)


- SMO Manager
Civil Aviation
Safety/Security Oversight Social Media/
Operator Occurrence Report
Department Media

Phone Phone Eccairs Observation

SMO OIC receives notification

2nd 1st Notify


Notify AAIC SMO Manager Determine if the notify event Keep as statisitcs
- 02-283-3000 No
062-892-4269 constitute a crisis or not?
- aaic_secretary@mot.go.th
063-205-8813
*Notify SAR (In case of
aircraft lost)
- 02-285-5451 Yes
-bkkrcc@yahoo.com
SMO Manager
Reports DGCA

3rd
DG
- Reviews the event
- Reports to minister of Transport
- Considesr the issue to press release

4th 5th
DG Activate Crisis Respond Team (CRT)
Notify SMO officers Via
phone/ Title Number Number
Line application
DGCA Chair person 081-846-2649
Name Number
SMO Manager Secretary 063-205-8813
PK 089-819-4930 SCO/CM
SCO/CM Member 097-163-3832 Manage communication
SC 081-684-6808 to Media
FAD Manager Member 083-139-8685

PW 083-051-1998 ASC Manager Member 063-205-8806


SMO
AS 084-007-9091 OPS Manager Member 081-881-1521
–  Organise the CRT meeting(s),
SK 086-370-1547 AIR Manager Member 092-695-9956 inviting the relevant department(s).

–  Coordinate with the


JK 084-142-2277 ANS Manager Member 084-695-3510
representative(s) of the relevant
department(s), to take actions
PP 089-111-0456 AGA Manager Member 089-924-4043
decided by CRT.
WS 086-365-2604 LEG Manager Member 081-342-2595 –  Coordinate with the AAIC and
SAR and any other relevant
SS 083-975-4490 AND Manager Member 081-638-1720 authority such as the 
MoT,              
NW 088-662-4632 ITD Manager Member 089-133-5591 the State of Register,        
the State of Operator,      
NT 086-997-1945 PEL Manager Member 083-139-8685 the State of Manufacturer,
the State of Design, 
NU 080-598-5969 SFD Manager Member 099-262-5500 etc.    
for any action(s) required.
AMD Manager  Member 096-165-3915
AW 089-899-7335 –  Ensure activity logs are
maintained (i.e., decisions
and actions taken)
Relevant Department Coordinate with CAO 
whether they need assistance note:DGCA,SMO manager, CM is
Contact Delegate with their Emergency Response Plan permanent member of CRT
Generate Initial Report for CM

Ref: Aviation Crisis Response Manual

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