Student Name: Mangesh Chaudhari

Student ID: 212643

Trainer Name: Saurabh Khosla
UOC: BSBPMG540
Due Date: 14/12/2022
 Assessment 1 – Short Answer Questions

Assessment summary You are required to answer all the written questions in this
assessment.
Resources and • Access to textbooks and other learning materials.
equipment required to • Access to a computer, printer, Internet and email
complete this software (if required).
assessment
When and where should • This assessment may be done in your own time as
the assessment be homework or you may be given time to do this task in
completed class (where applicable).
• Your assessor will provide you with the due date for this
assessment.
What needs to be Your answers to each question in this assessment along with
submitted references.
Instructions • This is an open book test – you can use your text
book/learning materials as reference.
• You must answer all questions in this assessment correctly.
• You must answer the questions by typing your answers in
Microsoft Word and converting it into a pdf.
• Please include the following details in the header section
of each page of your assessment document:
o Student Name and ID
o Course Code and title
o Unit Code and title
o Trainer and assessor name
o Page numbers
• You are required to submit your assessment on the LMS
(Moodle). No submissions will be accepted via emails.

1. Describe each of the different project governance roles below, which are defined in
project governance models.

Roles

They are the highest-level authority personnel and

represents the overall business of the organization. They hold
project manager accountable and are mainly responsible
i. Project owner for project outcomes.
 They are the group of individuals who are affected by,
might be interested in or might influence a decision for the
outcome of the project.
ii. Project stakeholders

They are the group of expert individuals who are responsible

for providing input, advice & necessary feedbacks to the
stakeholders to make sure that decision making task is
iii. Advisory group efficient and informed.

2. Listed below are two different types of project initiation documentation. In your own
words, describe each document.

Types of project initiation Description

documentation

It is a high-level document which provides specific data to

i. Project charter
the project like objectives, scope and individuals
participating in the project carried out in an initiation stage.

It is a document which provides information related to

ii. Project
components and functions of project management plan.
management plan
Furthermore, it includes information like project baselines and
function plans which should be taken into consideration and
must be implemented in project management plan.

It is a document which provides information related to

iii. Project scope
project scope, assumptions, major deliverables and
statement
constraints. It provides detail information related to things
which can be completed as a part of project.
3. Listed below are analytical tools used in monitoring and controlling project activities.
Explain how each tool can be used to monitor and control project work.

Tools How this tool is used in How this tool is used in

monitoring project work controlling project work

It helps in calculating It helps in identifying

i. Variance Analysis
baseline variance or performance of project.
discrepancy between
actual progress and
estimated progress of
project.

It helps in identifying every The result from review can be

ii. Failure Mode and
possible failure and potential used to show reliability and
Effect Analysis
failure of project effect of component.
(FMEA)
component.

4. List three methodologies used to break project objectives into achievable project
deliverables. Briefly describe each methodology.

Methodologies Description

It is one of the approved versions of project scope which

i. Scope Baseline
includes scope statement, work breakdown structure and
WBS dictionary. It describes about project scope, major
deliverables, etc.

It is one of the approved versions of schedule model which

ii. Schedule Baseline
provides details regarding total timeframes and
approximates of individual activities in the project.

It is one of the approved versions of project budget which

iii. Cost Baseline
includes information about scheduled activities.
iv.
5. Describe the roles of each of the listed project life cycle stages, phases, and
structures.

Project life cycle stages, Roles

phases, and structures

It is the initial stage of the project which consist of conceptual

i. Initiation
working out of high-level details of project. Similarly, it
includes documentation of business case.

It includes details of projects consisting of scope & quality

ii. Planning
requirements, resources, timeframes and costs of project.

This phase places the project plan into action by executing

iii. Implementation
the project details and by producing project deliverables.

Project life cycle stages, Roles

phases, and structures

This phase includes evaluation of the project and controlling

iv. Monitoring
of the project and it is generally carried out during
implementation of project.

This phase includes handing over completed deliverables,

v. Closing
completing reviews of project and releasing staffs and
archiving activities.
6. List two impact analysis methodologies used to monitor and review project
outcomes. Briefly describe each methodology.

Methodologies Description

This method includes return of investment of project by

i. Cost benefit
identifying the investment made with the returns gained from
analysis
implementation.

This method calculates percentage return from the

ii. Return on
investment made and it is used as indicator for identifying
Investment (ROI)
whether the investment in project was good or not.
Analysis

7. List four key steps involved in assessing and actioning a received change request
from a project administrator.

Key Steps

i. Reviewing change request form

ii. Identifying impacts of change request

iii. Deciding on course of action

iv. Implementing course of action

8. List two documents for recording strategies and goals for integration processes
provided by your organization. Provide a brief overview of each document, e.g.
what information it asks you to record, where it is stored, how it is updated, or
other.

Document Names Description

Apart from hard copy, electronic copy of these documents

i. Project Risk
should be stored either in organization’s server or cloud
Management Plan
server. These files should have proper naming conventions
and format to make sure that database of file is managed
properly and are easy to find out.

Apart from hard copy, electronic copy of these documents

ii. Project Stakeholder
should be stored either in organization’s server or cloud
Analysis
server. These files should have proper naming conventions
and format to make sure that database of file is managed
properly and are easy to find out.
 Assessment 2 – Workplace assessment
Part I. Project Planning

1.1 Identify, Clarify and Prepare Project Initiation Documentation

1.1.1 Identify and Clarify Project Initiation Documentation

MEETING MINUTES
Date: 2022/08/05 Time: 11:00AM Location: -

Purpose of the To identify, clarify and prepare project initiation document.

meeting

Facilitator Mangesh Chaudhari

Notetaker Rahul Roy

Attendees Project manager, Project stakeholders

Please sign beside your

name after the
meeting.

Agenda Item:

Identification, clarification and preparation of project initiation

Discussion document.

Identifying project initiation document and benefits of project for bounce fitness café.

Preparation of marketing plan for the project.

1.1.2 Prepare Project Initiation Documentation

Project Scope Statement Template

Project name: Bounce Fitness Internet Coffee Shop Marketing Plan

Prepared by: Mangesh c

Date: 2022/08/11

Project Objectives

The main objective is to develop a café for Bounce Fitness. The café here will be a systematic and
advanced medium for entertainment and communication by the means of Internet. For the increasing
demand Bounce Fitness Café will be the best requirement since it will provide access for different methods
of communication & information by means of internet. It will act as a place to connect with friends and
colleagues by means of internet.

Product Scope Description

The project will look after following points:

• Layout of café and plan for development

• Management of budget for project
• Purchase of raw materials.
• Marketing of café
• Establishing café as a common hub for entertainment and socialization.

Acceptance Criteria

• The café can be a meeting place for business people and a social hub for students & young
people. Different journals shows that university students grow by 4% annually and office workers
grow by 3%.
• Market survey report shows that people are interested to pay for access to internet.
• Café will provide access for POP3 email accounts, internet explorer browsers and access for
popular software applications like Microsoft word, adobe photoshop.
• Café will be established as a community hub for entertainment and socialization.
• Innovative, unique and up-scale atmosphere will be created which will establish café as a
different one from others.
 Deliverables

Deliverable No. Description

1 Café will have enough space to accommodate 15-20 guest at a time.

2
Café will build customer loyalty via different educational programs.

3
Marketing plan will be developed for initial 6 quarters.

4
Will build strong brand and brand loyalty.

5
Will diversify the services offered and will establish café as brand in such extent that
it will be a household word in the area.

Project Tasks

Task No. Description For deliverable no.

1 Manage fitting and construction related task.

1

2
Managing café resources like tables, chairs, 1
Barista Machine, kitchen utensils, etc.

3
Market survey will be conducted to identify 2
requirements of market and way of
establishing organization as a brand.

4
Managing devices for setup of internet. 2

5
Managing devices for setup of telnet, colour 3
printing, and so on.

Project Exclusions

Exclusions:

• Manage fitting and construction related task.

• Managing café resources like tables, chairs, Barista Machine, kitchen utensils, etc.
 No. Assumption Potential impacts if the assumption is
proven to be false

1 Fitting and construction related task will be If it is not completed within the schedule
finished as per planned schedule i.e. before then there can be delay in starting project.
starting project.

2
Café resources like tables, chairs, Barista If it is not completed within the schedule
Machine, kitchen utensils, etc. will be then there can be delay in starting project.
managed before starting project.

3
Market survey will be conducted as per the
planned schedule.

4
Devices for setup of internet will be
managed as per the planned schedule.

5
Devices for setup of telnet, colour printing,
and so on will be managed as per the
planned schedule.

Constraints

Project Start 2022/08/01

Project End 2022/12/30

Hard Deadlines Complexity while managing huge POP3 email accounts

Others Web development.

Budget constraints Initial budget for advertisement is $1075, initial PR budget is $500, total budget
for direct marketing, web development and customer survey is $1875. Hence,
total initial budget for marketing milestone is $3375.

Total budget throughout the year is $33050.

Quality or Requirement for the functionality of the project is high speed internet for
performance customers, keeping track on break even analysis and keeping track on whether
constraints expectation meets achievement or not.

Equipment/Personnel Internet devices like routers, switch, bandwidth channel.

Constraints
Staffs and their behavior towards customers.
 Regulatory Industry codes of practice
Constraints
Privacy policy

Estimate of hours

960-1080 hours.

Approval

Date Date
Stakeholder Name Role of Stakeholder
submitted approved

Saurabh Khosla CEO (Trainer) 30/12/22 02/01/22

1.3 Establish Client Requirements and Needs
MEETING MINUTES
Date: 2022/07/12 Time: 11:00 AM Location:

Purpose of the Identification of client’s requirement and needs

meeting

Facilitator Mangesh c

Notetaker Rahul Roy

Attendees Project Sponsor, Project manager, Board of directors.

Please sign beside your

name after the
meeting.

Agenda Item:

To identify needs and requirement of project

Discussion

• Development of marketing plan.

• Establishment of organization as a strong brand and developing brand loyalty.
• Setup of internet café for bounce fitness.
1.4 Assess Project Alignment with the Organisation's Strategic Goals

Project Strategic Alignment Analysis Template

Name
Bounce Fitness Internet Coffee Shop Marketing Plan

Organisation/workplace
Bounce FItness

Criteria Y/N Explanation

1. Is the project aligned with the  YES  NO The main objective is to

organisation’s vision and mission develop a café for Bounce
statement? Fitness.
Provide your explanation for your
answer.

2. Does the project support the  YES  NO Marketing plan will be

achievement of at least one of the developed for initial 6
organisation’s strategic goals? quarters.
Provide your explanation for your
answer.

3. Does the project directly or indirectly  YES  NO The project directly or

support the improvement of at least indirectly supports the
one of the following for the improvement of quality, cost
organisations products and/or and delivery for
services: organization’s products.

i. Quality  YES  NO -

ii. Cost  YES  NO -

iii. Delivery.  YES  NO -

4. Does the project directly or indirectly  YES  NO The project directly or

improve either: indirectly improves customer
satisfaction, staff satisfaction.

i. Customer satisfaction,  YES  NO -

OR

ii. Staff satisfaction  YES  NO -

Were any of the criteria above answered with, no?
If so, the project is not well aligned with the organization’s strategic goals and should be adjusted
or replaced with a more suitable project. Document any actions that need to be taken based on the
outcomes of this assessment.
1.5 Negotiate and Document Project Objectives, Outcomes and Benefits

MEETING MINUTES
Date: 2022/07/17 Time: 11:00 AM Location: -

Purpose of the To discuss about project objectives, outcomes and benefits

meeting

Facilitator Mangesh c

Notetaker Rahul Roy

Attendees Project sponsor, project manager, board of director

Please sign beside your

name after the
meeting.

Agenda Item:

• Discussion about project objectives

Discussion • Discussion about project outcomes and benefits

• Objective: To develop a café for Bounce Fitness

• Outcomes: Strong brand and brand loyalty will be developed
• Benefits: Sales will be increased by 10% annually.
1.6 Develop the Project Charter

Project Charter Template

Bounce Fitness
Project Charter
Internet café Marketing project

Project Specifics

Project sponsor Saurabh Khosla

Project manager Kath Jones
Project organisation Bounce Fitness
Author Kath Jones

Version No. 1.0.0.1 Date Published

-

Project authority to proceed

Project sponsor

Name Saurabh Khosla

Signature -

Date 2022/07/25
Project manager

Name Kath Jones

Signature -

Date 2022/07/25
 Details
Background The café here will be a systematic and advanced medium for entertainment and
communication by the means of Internet.

Project objective The main objective is to develop a café for Bounce Fitness. The café here
will be a systematic and advanced medium for entertainment and
communication by the means of Internet. For the increasing demand
Bounce Fitness Café will be the best requirement since it will provide
access for different methods of communication & information by means
of internet. It will act as a place to connect with friends and colleagues by
means of internet.
Project scope The project will look after following points:
statement
• Layout of café and plan for development
• Management of budget for project
• Purchase of raw materials.
• Marketing of café
• Establishing café as a common hub for entertainment and
socialization.

Project inclusions • Market survey will be conducted to identify requirements of market

and way of establishing organization as a brand.
• Managing devices for setup of internet.
• Managing devices for setup of telnet, colour printing, and so on.
Project exclusions • Manage fitting and construction related task.
• Managing café resources like tables, chairs, Barista Machine,
kitchen utensils, etc.
Project deliverables • Café will have enough space to accommodate 15-20 guest at a
time.
• Café will build customer loyalty via different educational programs.
• Marketing plan will be developed for initial 6 quarters.
• Will build strong brand and brand loyalty.
• Will diversify the services offered and will establish café as brand
in such extent that it will be a household word in the area.
Milestones Due date
Market Survey 2022/08/31
Setup of internet 2022/09/29
Setup of telnet, colour printer 2022/11/01
Review of project 2022/11/28
Project Initial budget for advertisement is $1075, initial PR budget is $500, total budget for direct
budget marketing, web development and customer survey is $1875. Hence, total initial budget
for marketing milestone is $3375.

Total budget throughout the year is $33050.

Project item/phase Estimated cost

Advertisement $1075

PR budget $500

Direct marketing, web development and customer

$1875
survey

Total Cost $3375

Project Budget constraints Initial budget for advertisement is $1075, initial PR budget is
constraint $500, total budget for direct marketing, web development
s and customer survey is $1875. Hence, total initial budget for
marketing milestone is $3375.

Total budget throughout the year is $33050.

Quality or Requirement for the functionality of the project is high

performance speed internet for customers, keeping track on break even
constraints analysis and keeping track on whether expectation meets
achievement or not.

Equipment/Personnel Internet devices like routers, switch, bandwidth channel.

Constraints
Staffs and their behavior towards customers.

Regulatory Industry codes of practice

Constraints
Privacy policy

Benefits
• Café will be able to accommodate 15-20 guest at a time.
• Strong brand and brand loyalty will be developed.
• Café will be established as a brand in such extent that it will be a
household word in the area.
• For customer loyalty different educational programs will be
executed.
Assumptio • Market survey will be conducted as per the planned schedule.
ns • Devices for setup of internet will be managed as per the planned schedule.
 • Devices for setup of telnet, colour printing, and so on will be managed as per
the planned schedule.
Major risks • Not being able to meet schedule deadlines
• Contractor not working as per plan.
• Not being able to get procurement items.
• Legal Risks
Dependen • Quality
cies • Milestone
• Human Resource
 Team members and stakeholders
Team members

Core team member Role

Rahul Roy Sales Officer

Prem J Digital Marketing Officer

Mangesh c Marketing Manager

Ashish g Admin Manager

Stakeholders
Key stakeholder Role

Craig Fisher Board of Directors

Margaret House CEO
Kath Jones Project Manager
Saurabh Khosla (Trainer)

Other documents
Business Case https://bouncefitness.precisiongroup.com.au/category-
infrastructure/business-strategy-and-planning-documents/
1.7 Establish Project Governance Structure

1.7.1 Establish Project Governance Structure with Project Stakeholders

MEETING MINUTES
Date: 2022/07/29 Time: 12:30 PM Location: -

Purpose of the Establishing project Governance structure with project stakeholders

meeting

Facilitator Mangesh c

Notetaker Rahul Roy

Attendees Project manager, Project sponsor and project stakeholders

Please sign beside your

name after the
meeting.

Agenda Item:

To establish project governance structure with project stakeholder

Discussion

• Project manager will be responsible for managing deadlines and task details.
• Admin manager will be responsible for procurement.
• Marketing manager will be responsible for developing plans and policies for advertisement and
marketing plan.
1.7.2 Document the Project Governance Structure

Project Organisational Chart Template

Project
Manager

Admin Marketing
Manager Manager

Admin Admin Branding Digital Marketing Sales [Text]

Officer Assistant Officer Officer Officer

Assistant Assistant Assistant Assistant

 RACI Matrix Template

Project tasks Project Team Members

Project Marketing Branding Admin Admin

Manager Manager Officer Manager Officer

Manage fitting and construction related task.

Managing café resources like tables, chairs, Barista

Machine, kitchen utensils, etc.

Market survey will be conducted to identify

requirements of market and way of establishing
organization as a brand.

Managing devices for setup of internet.

Managing devices for setup of telnet, colour

printing, and so on.

Legend

responsible

accountable

consult

inform
 Part II. Project Implementation and Monitoring

2.1 Develop a Project Management Plan

Project Plan

Internet café Marketing project

Saurabh Khosla
Document Management
Distribution List
Record the details of all project stakeholders accessing this document.

Name Position Signature Date

Craig Fisher Board of Directors craig 2022/07/25

Margaret House CEO Margaret H 2022/07/25

Kath Jones Project Manager Kath 2022/07/25

Version Control
Record all approved changes to this document.

Revision
Change Description Approval Date Author
#

1 Initial Document 2022/07/25 Saurabh Khosla

Project Registration
Project Name Internet cafe Marketing project

Project # 1.0.0.1

Creation Date 2022/08/01

Sponsor/Client Bounce Fitness

Project Manager Kath Jones

Executive Summary
Rationale
The target of this project is to identify strategies, tactics and programs which will help in
making the sales goals as described in the Bounce Fitness café business plans. The objective
of this marketing plan is to establish organization as a unique forum for entertainment and
communication by the means of internet.

Business Drivers
After the active service of Bounce Fitness Centre in 20XX, bounce fitness café is planning to
open its door for business. Since, business sounds good and there is good response from
customer regarding our offers, but we should be focused in our efforts for implementing our
programs, strategies and tactics as described in business plan.
By positioning ourselves different from others, generally regular cafes, we were able to
successfully compete with established organization in terms of beverage and pastry side of
company.

Key Objectives
The main objective is to develop a café for Bounce Fitness. The café here will be a systematic
and advanced medium for entertainment and communication by the means of Internet. For
the increasing demand Bounce Fitness Café will be the best requirement since it will provide
access for different methods of communication & information by means of internet. It will
act as a place to connect with friends and colleagues by means of internet.

Benefits
• Cafe will be able to accommodate 15-20 guest at a time.
• Strong brand and brand loyalty will be developed.
• Cafe will be established as a brand in such extent that it will be a household word in
the area.
• For customer loyalty different educational programs will be executed.
Impacts
• Cafe will be established as a meeting place for business people who are interested in
sharing their internet-based business idea.
• Cafe will be established as a social hub for young people and students who are
interested in sharing beverage and their internet experience with friends.
• Cafe will be a stopping point for people who are in need of internet connection.
• Cafe will be a common hub for great coffee and bakery items.
• Total sales of the organization will be increased by 10% annually.
Contents Page

Contents
Project Information ............................................................................................................................. 30
1. Integration Management ............................................................................................................. 30
1.1. Methodology ........................................................................................................................ 30
1.2. Change Control .................................................................................................................... 30
1.3. Performance Reporting ........................................................................................................ 30
1.4. Audit .................................................................................................................................... 30
1.5. Dependencies ....................................................................................................................... 31
2. Scope Management ..................................................................................................................... 31
2.1. Deliverables ......................................................................................................................... 31
2.2. Inclusions ............................................................................................................................. 31
2.3. Exclusions ............................................................................................................................ 31
2.4. Handover.............................................................................................................................. 31
3. Time Management ...................................................................................................................... 32
3.1. Schedule ............................................................................................................................... 32
3.2. Milestones ............................................................................................................................ 32
4. Cost Management ....................................................................................................................... 33
4.1. Budget .................................................................................................................................. 33
4.2. Estimating methodology ...................................................................................................... 33
4.3. Confidence level .................................................................................................................. 34
4.4. Contingency ......................................................................................................................... 35
4.5. Source of Funds ................................................................................................................... 35
4.6. Cash Flow ............................................................................................................................ 36
5. Human Resource Management ................................................................................................... 37
5.1. Stakeholders ......................................................................................................................... 37
5.2. Resource Capability ............................................................................................................. 37
6. Communications Management .................................................................................................... 37
6.1. Organisational Structure....................................................................................................... 37
6.2. Escalation ............................................................................................................................. 37
7. Procurement and Contracts Management .................................................................................... 38
8. Risk Management ....................................................................................................................... 39
8.1. Constraints ........................................................................................................................... 39
8.2. Assumptions......................................................................................................................... 39
8.3. Potential Issues..................................................................................................................... 40
8.4. Risk ...................................................................................................................................... 40
9. Quality Management ................................................................................................................... 43
Project Information
1. Integration Management
1.1. Methodology
In this project we are using agile methodology to manage our project as it helps in breaking up project
into different phases. Similarly, it will assist us to involve stakeholders and for continuous
improvement of project at every stage. This method involves steps like planning, executing and
evaluation of project and there is continuous contribution of team members and project stakeholders.
This method mainly focuses on following values:

• Responding to changes over following a plan.

• Software tools will be followed rather than documentation.
• Stakeholders and team members can collaborate equally.

1.2. Change Control

For any changes in the project following steps will be followed:
• A change request will be initiated by the team member.
• Project manager will assess the change request and change will be evaluated.
• Project manager will analysis the change and make a request to project sponsor for
approval.
• If change request is approved by project manager then change will be implemented in
the project.
• After change request is implemented in the system, change request is closed.

1.3. Performance Reporting

Performance Category Measuring/Reporting Channel

Achievement By email, weekly meeting and project

management software.

Deliverable By email and meeting.

Milestones By weekly online meeting and project

management software.

Completion By email and meeting.

Appraisals By email and meeting.

1.4. Audit
Audit will be carried out project manager where different strategies and policies will be observed and
discussed with team members and project sponsors. External audit will look after layout of
organization which directly impacts on project.
1.5. Dependencies
• Layout of café depends upon marketing and branding of the organization.
• Organization policies and procedures depends upon branding of organization.
• Marketing budget directly depends upon the sales and revenues of the organization.

2. Scope Management
2.1. Deliverables
• Café will have enough space to accommodate 15-20 guest at a time.
• Café will build customer loyalty via different educational programs.
• Marketing plan will be developed for initial 6 quarters.
• Will build strong brand and brand loyalty.
• Will diversify the services offered and will establish café as brand in such extent that
it will be a household word in the area.

2.2. Inclusions
• Market survey will be conducted to identify requirements of market and way of
establishing organization as a brand.
• Managing devices for setup of internet.
• Managing devices for setup of telnet, colour printing, and so on.

2.3. Exclusions
• Manage fitting and construction related task.
• Managing café resources like tables, chairs, Barista Machine, kitchen utensils, etc.

2.4. Handover
• Market survey will be conducted as per the planned schedule.
• Devices for setup of internet will be managed as per the planned schedule.
• Devices for setup of telnet, color printing, and so on will be managed as per the
planned schedule.
• Project will start from 2022/08/01 and will end in 2022/12/30.
• Project will not violate laws such as industry code of practice, privacy policy, etc.
 3. Time Management
3.1. Schedule

Bounce fitness marketing plan

Bounce Fitness
Mon, 8/1/2022
Enter the name of the Project Lead in cell B3. Enter the Project Start
Project
date
Start:
in cell E3. Project Start: label is in cell C3.

1 Aug 1, 2022 Aug 11, 2022 Aug 21, 2022 Aug 31, 2022 Sep 11, 2022 Sep 19, 2022 Sep 29, 2022 Oct 19, 2022 Nov 2, 2022 Nov 16, 2022
Display Week:
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 # # # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1 2 3 4 5 6 7 8 9 10 11 12 13 14 # 16 17 18 19 20 21 22 23 24 25 26 27 # 29 30
ASSIGNED
TASK PROGRESS START END M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W
TO

Market survey

General Survey 8/1/22 8/11/22

Survey with questionaries 8/11/22 8/21/22

Survey with interview and others 8/21/22 8/31/22

Setup of internet

Setup of wires and ethernet cables 9/1/22 9/11/22

Setup of internet devices like router, switches and hubs 9/9/22 9/19/22

Setup and review of wireless internet 9/19/22 9/29/22

Setup of telnet, colour printing

Setup of telnet 10/1/22 10/16/22

Setup of colour printing 10/17/22 11/1/22

Review of Project

Review of internet and devices used in providing internet 11/3/22 11/16/22

Review of devices used for telnet and colour printing 11/17/22 11/28/22

This is an empty row

Insert new rows ABOVE this one

3.2. Milestones

Market survey

General Survey 8/1/22 8/11/22

Survey with questionaries 8/11/22 8/21/22

Survey with interview and others 8/21/22 8/31/22

Setup of internet

Setup of wires and ethernet cables 9/1/22 9/11/22

Setup of internet devices like router, switches and hubs 9/9/22 9/19/22

Setup and review of wireless internet 9/19/22 9/29/22

Setup of telnet, colour printing

Setup of telnet 10/1/22 10/16/22

Setup of colour printing 10/17/22 11/1/22

Review of Project

Review of internet and devices used in providing internet 11/3/22 11/16/22

Review of devices used for telnet and colour printing 11/17/22 11/28/22
4. Cost Management
4.1. Budget
Advertising Budget
Total Advertising Budget $1,075
Total PR Budget $500
Total Direct Marketing Budget $550
Total Web Development Budget $250
Customer Survey $1000
Total $3375

4.2. Estimating methodology

4.3. Confidence level
4.4. Contingency
• If marketing budget is supposed to be increased above allocated 20% then marketing
manager will be hired in an early basis and necessary equipment will be purchased.
• If projection is missed then marketing efforts will be doubled.

4.5. Source of Funds

Initially, funds will be used from bank loans. Later on there will be contribution from sales to
marketing. Contribution table is illustrated below as:
4.6. Cash Flow
5. Human Resource Management
5.1. Stakeholders
Key stakeholder Role

Craig Fisher Board of Directors

Margaret House CEO
Kath Jones Project Manager
Saurabh Khosla (Trainer)

5.2. Resource Capability

• Estimated duration for completion of project : 120 days.
• Initial budget for project is $3375 and throughout the year is $33050.
• Task performed in initial marketing includes advertisement, PR budget, direct
marketing, web development and customer survey.
• Installation of internet devices like router, switch, hubs, and so on.

6. Communications Management
6.1. Organisational Structure

6.2. Escalation
• Complaints should be made directly to desk staff either by writing or by verbally. If
written complaint is made then feedback will be provided in written within 10 days of
receipt of complaint.
• If complaint is not resolved within 10 days, then written acknowledgement of receipt
of complaint will be provided within 7 days for further feedback about action taken.
 • If complaint is not resolved then organization will suggest you about your right to
make a complaint to Fair trading.

7. Procurement and Contracts Management

Procurement Source Procurement Contract Contract closeout

planning/Selection administration method
method method

Fitting & Quality-Cost Matrix Email and project Email, signed

Construction management tool contracts
Contractors such as PM book

Social media Selection depending Email and signed Email and signed
influencers upon post reach, contracts contracts
profile visits and
availability

Electronic Quality cost matrix Email and project Email, signed

Equipment suppliers management tool contracts
such as PM book

Kitchen utensil and Quality cost matrix Email and project Email, signed
furniture suppliers management tool contracts
such as PM book

Survey and Selection depending Email and signed Email and signed
interviewer staffs upon discipline and contracts contracts
methods by which
they convince
people.
8. Risk Management
8.1. Constraints
Project Start 2022/08/01

Project End 2023/12/30

Hard Deadlines Complexity while managing huge POP3 email accounts

Others Web development.

Budget constraints Initial budget for advertisement is $1075, initial PR budget is $500, total budget
for direct marketing, web development and customer survey is $1875. Hence,
total initial budget for marketing milestone is $3375.
Total budget throughout the year is $33050.

Quality or Requirement for the functionality of the project is high speed internet for
performance customers, keeping track on break even analysis and keeping track on whether
constraints expectation meets achievement or not.

Equipment/Personnel Internet devices like routers, switch, bandwidth channel.

Constraints
Staffs and their behavior towards customers.

Regulatory Industry codes of practice

Constraints
Privacy policy

8.2. Assumptions
No. Assumption Potential impacts if the assumption is
proven to be false

1 Fitting and construction related task will be If it is not completed within the schedule then
finished as per planned schedule i.e., before there can be delay in starting project.
starting project.

2
Café resources like tables, chairs, Barista If it is not completed within the schedule then
Machine, kitchen utensils, etc. will be there can be delay in starting project.
managed before starting project.

3
Market survey will be conducted as per the
planned schedule.

4
Devices for setup of internet will be managed
as per the planned schedule.
 5
Devices for setup of telnet, colour printing,
and so on will be managed as per the planned
schedule.

8.3. Potential Issues

Issues Strategies

Staff Absenteeism Have pool of casual contractors

Damaged items Identifying whether procurement items are

damaged or not and returning them as soon
as possible if damaged is found.

Electrical short circuits Checking wires properly.

Slow connection of internet Checking bandwidth and range of internet

connection.

Legal issues like privacy policy. Being up to date about privacy policy and
process that can be adopted for protection of
customer information.

8.4. Risk
Risk Rating Matrix
Note: The risk rating matrix below is not designed for a specific project. You must still update the table below
to reflect the risk rating matrix to be applied to the project you are undertaking as part of the assessment.

Consequence

Likelihood Insignificant Minor Moderate Major Severe

1 2 3 4 5

A (Almost High High Very High Very High Very High

certain)

B (Likely) Moderate High High Very High Very High

C (Possible) Low Moderate High Very High Very High

D (Unlikely) Low Low Moderate High Very High

 E (Rare) Low Low Moderate High High

Note: The descriptions below are not designed for a specific project. You must still update these descriptions to
reflect the classification criteria to be applied to the project you are undertaking.

LIKELIHOOD

1. A Is expected to occur in most circumstances

(Almost
certain)

2. B Will probably occur in most circumstances

(Likely)

3. C Could occur at some time

(Possible)

4. D Not likely to occur in normal circumstances

(Unlikely)

5. E (Rare) May occur only in exceptional circumstances

CONSEQUENCE

1. Insignificant Minor injuries, external reputation not affected, no environmental damage, threat of
litigation, etc.

2. Minor Minor casualties that require medical attention off-site, no long term effects, external
reputation minimally affected, minor environmental damage, single minor litigation,
etc.

3. Moderate Several casualties that require hospitalisation with no long term effects, some
environmental damage, single moderate litigation, etc.

4. Major Serious casualties, external reputation severely damaged, would cause extensive
environmental damage, single major litigation, etc.

5. Severe Legal consequences, multiple litigations, termination of the contract, loss of life,
permanent disability, external reputation irrevocably damaged, catastrophic
environmental damage, etc.
 ID Risk Description Likelihood of the Risk Occurring Impact if the Risk Occurs Rating Mitigating Action Who is responsible?

1 Not being able to meet Possible Insignificant Low Tracking milestone Project
schedule deadlines deadlines using Manager/Marketing
PMO software and Manager
scheduling proper
deadlines for team.

2 Contractor not Likely Moderate High Hiring sub- Project Manager/Admin

working as per plan. contractors to manager
complete tasks
within deadlines

3 Not being able to get Likely Moderate High Hiring different Project Manager/Admin
procurement items. sub-contractors for manager
procurement of
different items.

4 Legal Risks Rare Severe High Frequently Project Manager/Admin

monitoring the manager
project whether
they meet state,
government laws or
not
9. Quality Management
The main goal of bounce fitness is to provide better services, products and solution for clients. For
better return on client investment, bounce fitness will constantly look for improvement of products
and services. Bounce fitness will face many challenges for personal development as it has different
customer face. Bounce fitness will continuously work for the best solution for their clients for all the
times.
Quality Planning
Standard type and range of services are operated by bounce fitness, quality and client satisfaction can
be gained by operating as per the documented quality system. Clients necessity are identified and
documented during contract review process, these requirements will be communicated and ensuring
satisfaction of clients.
Quality assurance
The quality system should compliance with ISO9001. Each activity area is included within the proper
Operating Procedure in accordance with the structure of this Quality System's policy statements.
Quality control
Personal program design output documentation is produced and reviewed to make sure that it meets
design input, references to design input or appropriate criteria. Code of practice and national standards
are maintained.
Quality (continuous) improvement
Different actions like management review and internal audit is carried out for quality (continuous)
improvement.

Authorisation
Recommendation
Record the recommendation being presented for approval.

Approval
Record the decision that has been made on the project.
Sign off
Record the name, signature and date of all appropriate stakeholders (sponsor/client, project
manager, project steering group …) signing this document.

Name Role Signature Date

Saurabh Khosla Project Sponsor Saurabh 2022/07/20

Craig Fisher Board of Directors craig 2022/07/20

Margaret House CEO margard 2022/07/20

Kath Jones Project Manager kath 2022/07/20

2.2 Negotiate Approval of the Project Plan

MEETING MINUTES
Date: 2022/07/15 Time: 3:00 PM Location: -

Purpose of the Approval of Project Plan

meeting

Facilitator Mangesh c

Notetaker Rahul Roy

Attendees Stake holder, Project sponsor and Project manager

Please sign beside

your name after the
meeting.

Agenda Item:

• Finalization of project acceptance.

• Setup for deadline of project
Discussion

• Both parties agree for changes in project if required upon mutual understanding.
• Project will be completed within deadline and proper training shall be provided.
2.1 Implement and Monitor the Project

2.3.1 Implement and Monitor Project Scope

After completing this task, submit the following to your assessor:
▪ Documentation from your monitoring and control of scope changes within the project’s
time constraints.
▪ Documentation from your monitoring and control of scope changes within the project’s
cost constraints.
▪ Documentation from your monitoring and control of scope changes within the project’s
quality constraints.
Please refer to task 2.8 displaying a change request for the project

2.3.2 Implement and Monitor Project Time

After completing this task, submit the following to your assessor:
▪ Copies of the output from the mechanisms put in place, e.g. spreadsheet trackers, copies of project
calendars, etc.
▪ Copies of workplace resources that you accessed and reviewed, e.g. organisational policies and
procedures relevant to monitoring mechanisms for a project, screenshots of schedule management apps
used, etc.
▪ Copies of project documents that you accessed and reviewed, e.g. the project’s approved schedule
management plan, progress reports, updated schedules, etc.
▪ Copies of relevant communication with project team members, e.g. meeting minutes, email threads,
screenshots of messaging apps, etc

2.3.2.2 Monitor Project Time

After completing this task, submit the following to your assessor:
▪ The analyses you completed of the schedule baseline variances
You must submit one analysis per instance of monitoring.
▪ Copies of workplace resources that you accessed and reviewed, e.g. organisational policies and
procedures relevant to monitoring project progress, etc.
▪ Copies of project documents that you accessed and reviewed, e.g. the project’s approved schedule
management plan, progress reports, change requests, updated Gantt charts, updated schedules, etc.
▪ Copies of relevant communication with project team members, e.g. meeting minutes, email threads,
screenshots of messaging apps, etc.

For 2.3.2 and 2.3.3Please refer to task 2.6 displaying Project Status Report
Additional Evidences:
MEETING MINUTES
Date: 2022/09/22 Time: 3:00 PM Location: -
Purpose of the To discuss about the web development task with the team members
meeting
Facilitator Mangesh c
Notetaker Rahul Roy
Attendees Project Manager, project team members, marketing manager.
Please sign beside
your name after
the meeting.

Agenda Item: Discussion about the issues identified.

• New deadlines for web development task.

Discussion • Summary of completed task.

• Since advertisement task has been postponed as web development task is not
completed yet. So additional members were hired for completing web development
task as soon as possible.

2.3.3 Implement and Monitor Project Budget

After completing this task, submit the following to your assessor:
▪ Documentation of your implementation of actions to ensure the project maintains its
financial objectives.
▪ Documentation of your monitoring of actions to ensure the project maintains its
financial objectives.
 ▪ Copy of your project cost management plan/project management plan where these
actions are outlined. Outlined in Section 2.2

For 2.3.2 and 2.3.3Please refer to task 2.6 displaying Project Status Report

2.4 Resolve Conflicts with Stakeholders

Conflict Resolution Template

Conflict Details

Date of issue 2022/10/15

Name Mangesh c
Stakeholder(s) Marketing Manager, Project Manager
involved
Nature of conflict Difference in opinion regarding schedules of marketing plan.
Viewpoints of
Marketing manager provided urgent deadline for advertisement
stakeholders about but web development tasks are not complete yet. So, before
the issue completion of web development, advertisement task should not be
carried out.
Potential/actual Project completion deadline can be altered and advertisement
impact on project budget can be wasted.
objectives

Meeting Record 1
Date 2022/10/18
Time 3:00 PM
Attendees
Marketing Manager, Project Manager

Discussion points Planning for advertisement before completion of web development.

Action Items Assigned Due Date

To report issue to project Project Manager 2022/10/20
sponsor and CEO

To take approval from CEO Project manager 2022/10/20

for hiring staffs for web
development in an urgent
basis

Meeting Record 2
Date
2022/10/21
Time 3:00 PM
Attendees CEO, Project Manager

Reporting issue regarding advertisement and web development. To

Discussion points take approval from CEO for hiring staffs for web development in
an urgent basis.

Action Items Assigned Due Date

To hire staffs for web Human Resource Manager 2022/10/30

development in an urgent
basis

To postpone the Marketing Manger 2022/11/20

advertisement task until web
development is not
completed.

Meeting Record 3
Date 2022/10/22
Time 11:00 AM
Attendees Marketing Manager, Project Manager
 Advertisement task to be postponed until web development task is
Discussion points not complete.

Action Items Assigned Due Date

To postpone the Marketing Manger 2022/11/20

advertisement task until web
development is not
completed.

To review web development Project Manager 2022/11/19

task so that deadlines are
met.

Progress Notes
Monitor progress of planned actions, their effectiveness, and further actions

Date 2022/10/18

Issue should be reported to project sponsor and CEO

Notes

Date 2022/10/21

Approval was granted by CEO to hire staffs for web development

Notes in an urgent basis and advertisement task was postponed.

Date 2022/10/22

Advertisement task was postponed until web development is not

Notes completed.
Web development task should be reviewed by project manager so
that deadlines are met.
2.5 Confirm Project Records are Updated

Project Records Review Template

Project Name
Bounce Fitness Internet Coffee Shop Marketing Plan
Date
2022/9/17
Name of person completing this
-Mangesh c
form
Defined record review intervals,
Monthly
e.g. monthly
Document stipulating record
-
review intervals, e.g. audit plan

Record Review 1
Date of review 1
2022/8/15
(must match interval plan)

Names of Record Owner Does the record list Does the record show Does record
Project Records project the up-to-date status reflect approved
deliverables? (yes of deliverables? changes (yes /
/ no) (yes / no) no)

Project Scope Project Yes Yes Yes

Update Manger

Quality Admin No Yes Yes

Management Manager
Record

Budget Audit Marketing Yes No Yes

record Manager

Communication Marketing Yes Yes Yes

record Manager

Schedule Project Yes Yes No

management Manager
record

Risk Project Yes Yes Yes

management Manager
record

Project Project Yes Yes Yes

deliverables Manager
record

Record required actions to update records

 Action Items Assigned Due Date

Include deliverables in quality Admin Manager 2022/08/17

management report

Include up-to-date status of Marketing Manager 2022/08/17

deliverables in budget audit
report.

Include approved changes in Project Manager 2022/08/17

schedule management report

Record Review 2
Date of review 2
2022/09/15
(must match interval plan)

Names of Record Owner Does the record list Does the record show Does record
Project Records project the up-to-date status reflect approved
deliverables? (yes of deliverables? changes (yes /
/ no) (yes / no) no)

Project Scope Project No Yes Yes

Update Manger

Quality Admin Yes No Yes

Management Manager
Record

Budget Audit Marketing Yes Yes Yes

record Manager

Communication Marketing Yes Yes No

record Manager

Schedule Project Yes Yes Yes

management Manager
record

Risk Project Yes Yes Yes

management Manager
record

Project Project Yes Yes Yes

deliverables Manager
record

Record required actions to update records

 Action Items Assigned Due Date

Include deliverables in project Project Manger 2022/09/18

scope update report

Include up-to-date status of Admin Manager 2022/09/18

deliverables in quality
management report

Include approved changes in Marketing Manager 2022/09/18

communication report

2.6 Analyse Project Status and Submit Status Reports

Project Status Report Template

Project name: Bounce Fitness Internet Coffee Shop Marketing Plan

Prepared by: - Mangesh c

Date: 2022/09/18
Status of Project Relative to Project Objectives:
Scope (On scope? If off the scope, how serious?):
On scope.
Schedule (On schedule? Ahead or behind by how much, etc.):
On schedule
Cost (On budget? Under or over by how much, etc.):
On budget
Quality:
The quality of project is maintained as per requirement.
Communications:
Few communications issues were detected as some team member from web development were not
responding properly.
HR:
Urgent hiring of few staffs was required for web development and CEO has approved for hiring process.
Risk:
If construction task is not complete within the schedule, then there can be some delay in project.
Procurement:
No issues
Integration:
No issues
Progress Report: (what is completed, what is in process, key changes made, when and why, etc.)

Web development and advertisement are in process. Since web development task is
necessary to complete as soon as possible so some few team members should be hired.
Advertisement task has been postponed as web development is not complete yet.

Forecasting: (estimate of future project status and progress)

Web development task will be completed before deadline as few team members will be
hired.
Other issues or comments:

Issues Planned actions Who will address

Damaged items Identifying whether Admin Manager

procurement items are
damaged or not and returning
them as soon as possible if
damaged is found.

Electrical short circuits Checking wires properly. Project Manager

Slow connection of Checking bandwidth and range Admin Manager

internet of internet connection.

Legal issues like Being up to date about privacy Admin Manager

privacy policy. policy and process that can be
adopted for protection of
customer information.
Project report submitted to:

Name: Saurabh Khosla Title: Project Sponsor Date: 2022/09/20

Name: Craig Fisher Title: Board of Directors Date: 2022/09/20

Name: Margaret House CEO Date: 2022/09/20

Name: Kath Jones Title: Project Manager Date: 2022/09/20

2.7 Identify Issues with Relevant Stakeholders and Project Authorities
MEETING MINUTES
Date: 2022/09/22 Time: 3:00 PM Location: -

Purpose of the To discuss about the issues identified.

meeting

Facilitator Mangesh c

Notetaker Rahul Roy

Attendees Project Sponsor, CEO, Board of Director and Project Manager

Please sign beside

your name after the
meeting.

Agenda Item: Discussion about the issues identified.

• Damaged items
• Electrical short circuits
Discussion
• Slow connection of internet
• Legal issues like privacy policy.

• Identifying whether procurement items are damaged or not and returning them as soon as possible if
damaged is found. Admin Manager will be responsible for identifying damaged items.
• Checking wires properly. Project Manager will monitor and employ teams for checking wires properly
so that there are no electric short circuits.
• Checking bandwidth and range of internet connection. Admin Manager will be responsible for
employing staffs to resolve issue regarding slow connection of internet.
• Being up to date about privacy policy and process that can be adopted for protection of customer
information. Admin manager will be responsible for looking for legal issues like privacy policy.
2.8Analyse and Submit Change Requests and Impact Analysis for Approval

Project Change Request Template

Project name: Bounce Fitness Internet Coffee Shop Marketing Plan

Prepared by: - Mangesh c

Date: 2022/09/22
Changes are requested to be made to the following:
Project Charter Project Management Approach
☐ ☐

Scope Statement Work Breakdown Structure

☐ ☐

Performance Measurement Baselines Major Milestones and Target Dates

☐ ☐

Key Staff Risk Management Plan

☐ ☐

Scope Management Plan Schedule Management Plan

☐ ☐

Cost Management Plan Quality Management Plan

☐ ☐

Staffing Management Plan Communications Management Plan

☒ ☐

Risk Response Plan Procurement Management Plan

☐ ☐

Type of change:

☐ Scope ☐ Cost

☐ Communications ☐ Risk

Time Quality
☐ ☐

Procurement Other:
☐ ☒
 Areas impacted:

☐ Scope ☒ Cost

☐ Communications ☐ Risk

☐ Time ☐ Quality

☐ Resources ☐ Procurement

Description of required changes:

Few team members are required to be hired for completing web development task as soon as possible.

Required Size of the changes:

Specify by how much, e.g., extend timeline by 3 weeks, increase budget by $5,000

2 more staffs are required to be hired. This increases budget by $500.

Reasons for change(s):

Advertisement related task is required to start as soon as possible but before completion of web development
task will not drive result.
Impacts Analysis of change(s):
Specify the effects of the proposed changes on quality, resources (availability, quantity), budget/cost,
schedule/time, documentation, etc.

This change can bring impact in budget of project as $500 is increased in an urgent basis.

Approval:
Full Name
Saurabh Khosla

Signature
Project Sponsor

Date
2022/09/25
2.9Maintain Relevant Project Logs and Registers
Risk Register Template

Project Name: Bounce Fitness Internet Coffee Shop Marketing Plan

Prepared by: Mangesh c

Date: 23/09/22

Risk Rating Matrix

Note: The risk rating matrix below is not designed for a specific project. You must still update the table below to reflect the risk rating matrix to be applied to the project you are undertaking as part of the assessment.

Consequence

Likelihood Insignificant Minor Moderate Major Severe

1 2 3 4 5

A(Almost certain) High High Very High Very High Very High

B(Likely) Moderate High High Very High Very High

C(Possible) Low Moderate High Very High Very High

D(Unlikely) Low Low Moderate High Very High

E(Rare) Low Low Moderate High High

Note: The descriptions below are not designed for a specific project. You must still update these descriptions to reflect the classific ation criteria to be applied to the project you are undertaking.

LIKELIHOOD

6. A(Almost certain) Is expected to occur in most circumstances

7. B(Likely) Will probably occur in most circumstances

8. C(Possible) Could occur at some time

9. D(Unlikely) Not likely to occur in normal circumstances

10. E(Rare) May occur only in exceptional circumstances

CONSEQUENCE

6. Insignificant Minor injuries, external reputation not affected, no environmental damage, threat of litigation, etc.
 7. Minor Minor casualties that require medical attention off-site, no long-term effects, external reputation minimally affected, minor environmental damage, single minor litigation, etc.

8. Moderate Several casualties that require hospitalization with no long-term effects, some environmental damage, single moderate litigation, etc.

9. Major Serious casualties, external reputation severely damaged, would cause extensive environmental damage, single major litigation, etc.

10. Severe Legal consequences, multiple litigations, termination of the contract, loss of life, permanent disability, external reputation irrevocably damaged, catastrophic environmental damage, etc.

ID Riskregisteredby Date Identified RiskDescription Likelihoodof theRisk Impact if theRisk Rating MitigatingAction Whois responsible? Date implemented Howwill this be RevisedLikelihoodof RevisedImpact if the RevisedRiskRating
(Name) Occurring Occurs reviewed? theRiskOccurring RiskOccurs
(Riskreviewprocess)

1 Mangesh c 12/08/22 Not being able Possible Insignificant Low Tracking Project 12/08/22 Eliminate the Rare Insignificant Low
to meet milestone Manager/Marketing risk
schedule deadlines using Manager
deadlines PMO software
and scheduling
proper deadlines
for team.

2 Rahul R 14/08/22 Contractor not Likely Moderate High Hiring sub- Project 14/08/22 Eliminate the Possible Insignificant Low
working as per contractors to Manager/Admin risk
plan. complete tasks manager
within deadlines

3 Prem J 16/08/22 Not being able Likely Moderate High Hiring different Project 16/08/22 Eliminate the Possible Insignificant Low
to get sub-contractors Manager/Admin risk
procurement for procurement manager
items. of different
items.

4 Ashish 24/08/22 Legal Risks Rare Severe High Frequently Project 24/08/22 Eliminate the Possible Insignificant Low
monitoring the Manager/Admin risk
project whether manager
they meet state,
government
laws or not

End of Risk Register

 Issue Log Template

Project Name: Bounce Fitness Internet Coffee Shop Marketing Plan

Prepared by: Mangesh c

Date: 2022/10/15

ID Information entered by Date Identified Issue Description Impact of Issue Urgency Mitigating Action Who is responsible? How will this be Status
reviewed?
(Name)

1 Mangesh c 10/09/22 Participation of staff is Deadline of project and High Mentoring sessions Human resource Substituting Completed
low cost of project should be conducted. Manager

2 Mangesh c 14/09/22 Damaged items Cost of project and High Identifying whether Admin Manager Quality check Completed
delivered deadline of project procurement items are
damaged or not and
returning them as soon
as possible if damaged is
found.

3 Mangesh c 18/09/22 Electrical short circuits WHS issues and High Checking wires properly Admin Manager Quality check Completed
deadline of project using high-quality cables

4 Mangesh c 24/09/22 Legal issues like Violation of state or High Being up to date about Admin Manager Training Completed
privacypolicy. government law privacy policy and
process that can be
adopted for protection of
customer information.

Change Log Template

Project Name: Bounce Fitness Internet Coffee Shop Marketing Plan

Prepared by: Mangesh c

Date: 2022/10/17

ID Information entered by Date Change was Initiated by Approved by Change Description Change Impacts Documents revised Status
initiated
(Name) (Name) (Name)

1 Rahul 16/09/22 HR manager Kath Jones Hiring few webs Advertisement campaign Mangesh c Completed
development staffs so can be started as an when
as to complete web required.
development task as
soon as possible.

2 Rahul 20/09/22 Marketing manager Kath Jones Deadline for creating Project completion task is Mangesh c Completed
marketing plan is delayed by some days.
increased.

3 Rahul Admin Manager Kath Jones Damaged items were Since damaged items Mangesh c Completed
identified during were soon replaced so
10/10/22
procurement there is no impact in
project
 Part III. Project Closure

3.1 Identify and Allocate Project Finalizations Activities

Project Finalisation Plan Template

Project Name
Bounce Fitness Internet Coffee Shop Marketing Plan
Date
2022/12/10
Name of the person developing this
Mangesh c
plan

Required finalisation activities

e.g., activities related to documentation, archiving, making final payments, budget review, lessons learned, final
project reports, document handovers, debriefing, gathering feedback, schedule and budget review and closeout,
etc.
Finalization Activities Assigned to Due Date

Documentation of project Project Manager 2022/12/20

Document handovers Project Manager 2022/12/22

Gathering Feedbacks Project Manager 2022/12/22

Budget review and closeout Finance Manager 2022/12/18

Making final Payments Project Sponsor 2022/12/25

3.2Confirm Project Products and Associated Documentation are Finalised
4 Formal Acceptance of Product or Phase Template
5

Project Name: Bounce Fitness Internet Coffee Shop Marketing Plan

Prepared by: Mangesh c

Date: 2022/12/25

Name of Product: Bounce Fitness Internet Coffee Shop Marketing Plan

Name of Phase, if applicable: -

Name of Specific Deliverable, if applicable: -

Name of Client or Sponsor: Bounce Fitness

Statement of Formal Acceptance:

The undersigned formally accept as complete the above-identified product, project phase, or major deliverable and do hereby state that this
project, project phase, or major deliverable meets or exceeds agreed-upon performance standards for quality, schedule, and cost, and we state
that we have seen documentation that all relevant legal and regulatory requirements have been met or exceeded.

[In the case of a Phase:] Acceptance of this Phase of the Project is conditional on the following: (e.g., satisfactory completion of all
subsequent phases and meeting overall objectives of entire project)
Accepted by (name of client, sponsor, or other official) Date
Bounce Fitness 2022/12/25

Accepted by (name of client, sponsor, or other official) Date

Project Sponsor 2022/12/25

Accepted by (name of client, sponsor, or other official) Date

CEO 2022/12/25

Signed form distributed to:

Stakeholder name: Craig Fisher Date: 2022/12/25

Stakeholder name: Margaret House Date: 2022/12/25

Formal Acceptance and Closure Template

Project Name: Bounce Fitness Internet Coffee Shop Marketing Plan

Prepared by: Mangesh c

Date: 2022/12/24

Name of Client or Sponsor: Bounce Fitness

Statement of Formal Acceptance:

The undersigned formally accept as complete the above-identified project, and do hereby state that this project, project phase, or major
deliverable meets or exceeds agreed-upon performance standards for scope, quality, schedule, and cost, and state that we have seen
documentation that all relevant legal and regulatory requirements have been met or exceeded.

Accepted by (name of client, sponsor, or other official) Date

Bounce Fitness 2022/12/25

Accepted by (name of client, sponsor, or other official) Date

Project Sponsor 2022/12/25

Accepted by (name of client, sponsor, or other official) Date

CEO 2022/12/25

Signed form distributed to:

Stakeholder name: Craig Fisher Date: 2022/12/25

Stakeholder name: Margaret House Date: 2022/12/25

 Project Closure Checklist

Project Name: Bounce Fitness Internet Coffee Shop Marketing Plan

Prepared by: Mangesh c

Date: 2022/12/20
Customer has accepted all project results: Accepted by:
1 Project Phase 1 General manager bounce fitness
2 Project Phase 2 General manager bounce fitness
3 Project Phase 3 General manager bounce fitness
4 Project Phase 4 General manager bounce fitness
Customer has accepted all other deliverables: Accepted by:
1 Web development General manager bounce fitness
2 Marketing Plans General manager bounce fitness
3 Fitness with internet cafe General manager bounce fitness

Customer has accepted from delivering organization all other project requirements: Accepted by:

1 Staff evaluations General manager bounce fitness

2 Budget reports General manager bounce fitness
3 Lessons learned General manager bounce fitness
4 Other General manager bounce fitness
5 Other General manager bounce fitness

Explain any exceptions to the above:

Documentation for the above has been filed/archived as follows:

Comments or remaining issues: --

Checklist submitted by:
Name/Title: Mangesh c Signature: Mangesh Date:21/12/22

Name/Title: Rahul Roy Signature: Rahul Date:21/12/22

3.3 Finalise Financial, Legal and Contractual Obligations

Project Budget
Project Item Estimated Cost Actual Cost
Advertisement $1075 $1200
PR budget $500 $500
Direct marketing, web $1875 $2560
development and customer
survey
Total $3375 $4260

3.4 Seek Feedback from Relevant Stakeholder and Project Authorities

After completing this task, submit a copy of the meeting minutes to your assessor.
MEETING MINUTES
Date: 2022/12/11 Time: 3:00 PM Location: -
Purpose of the Feedback from stakeholder
meeting
Facilitator Mangesh c
Notetaker Rahul Roy
Attendees Project sponsor, stakeholder
Please sign beside
your name after
the meeting.

Agenda Item:
Change in budget
Discussion Change in deadline of project

• Since budget of the project is increased as some changes in the marketing policy and
project is done.
• As milestones were altered due to which deadline of project was changed.
• Delayed in works of construction contractor led to delay in project.
3.5 Document Lessons Learned

Lessons Learned Template

Project Name: Bounce Fitness Internet Coffee Shop Marketing Plan

Prepared by: - Mangesh c

Date: 2022/12/16

Lesson Learned Number: 2

Lesson Learned Proposed Name: Rahul Roy,

Project Team Role: Mangesh c

Process Group:* 3

 Planning  Executing  Controlling  Closing

 Initiating
Specific Project Management Process Being Used:
Everything went well until marketing manager changed plan for advertisement before web development. As a result,
some new staffs were hired to complete web development task before deadline. Due to this budget and deadline of
the project was changed.

Specific Practice, Tool or Technique Being Used: New strategies were developed in marketing and
advertisement as a result some new members were hired to complete web related task. Although everything went
well but due to delay in construction related task by construction workers, we faced issues to complete project
within deadline.

What was the action undertaken?

• Hiring staffs for web development task.
• Budget was increased by $885.

What was the result?

Plan was modified and all changes were agreed by both parties under mutual agreement.
What might have been a more preferred result?
Make plans properly before starting project.

What might have created the more preferred result?

• Before starting project both parties should be specific about the requirement.
• Clear information should be shared and clear vision should be developed before starting project.
• Modifying milestone deadline can alter the whole project.

What is the specific Lesson Learned?

• Clear information should be shared and clear vision should be developed before starting project.
• Modifying milestone deadline can alter the whole project.

How could one identify a similar situation in the future?

One can identify a similar situation in the future by evaluating and studying current report and similar reports like
this.

What behavior is recommended for the future?

• Before starting project both parties should be specific about the requirement.
• Deadline of the project should be increased if milestones are altered.

Where and how can this knowledge be used later in this current project?
Before starting any project, one should be well aware about all internal and external risks.
Where and how can this knowledge be used in a future project?
In future project, in the initial step we should be clear about project requirements and must be specific about the
requirements of the organization. Else, the project will not be delivered within the scheduled deadline.

Who should be informed about this Lesson Learned? (Check one)

 Project  Project  All Staff  Other:
 Executive(s)
Manager(s) Team(s)
How should this Lesson Learned be disseminated? (Check all that apply)
 Intranet/Web  Intranet/Web  Tip  Library
 E-mail
site site Sheet/FAQ
Other:

Have you attached reference(s), example(s) and/or additional material(s)?  YES  NO

Name(s) of attachment(s):
1.
2.