4.2 Jonalyn Otadoy
4.2 Jonalyn Otadoy
Classwork No.4.2
Direction: Write only the letter on your answer sheet.
QUIZ #1
Read the given statements carefully and choose/ write the letter of the correct answer.
B 1. What is effective communication?
a. When receiver receives the message from sender
b. When receiver and sender message is the same
c. When sender sends the message to receiver
B 2. What are the skills needed to perform face to face communication?
a. Verbal and written skills
b. Non-verbal and written skills
c. V38+erbal and non-verbal skills
d. No Skills are needed
B 3. Avenues through which messages are delivered.
a. communication
b. channels
c. feedback
B 4. Things that compete with the message for the listener's attention.
a. barriers
b. distractions
c. emotional barriers
B 5. In the study of communication, noise is best defined as?
a. people interrupting someone who is thinking
b. anything that interferes with the message being heard or understood
c. thoughts that distract the listener
d. discussing things that are off the main topic
C 6. Folding your arms in front of you makes it seem as if you are?
a. warm and friendly
b. very tired and sleepy
c. distant and unwilling to talk
d. the group leader
C 7. When reading instructions or a series of steps, one should
a. read only the steps that he or she doesn't know
b. perform the steps if he or she doesn't understand them
c. read the directions completely
d. skim the directions quickly
A 8. If your body language is expressing something contrary to what your words are saying, it is
highly likely that your audience will not believe what you're telling them.
a. True
b. False
A 9. Body language is also known as ___________ _______________.
a. nonverbal communication
b. physical properties
c. verbal assurances
d. none of the above
A 10. The gym teacher "hands on hips stance" makes your audience feel like they're about to
get detention.
a. True
b. False
QUIZ #2
Read the given statements carefully and choose/ write the letter of the correct answer.
C 1. What is a situation that calls for using your active listening skills?
a. riding the bus to school
b. Watching TV
c. Listening to Taylor Swift's new CD
d. When a teacher explains the homework assignment
B 2. Why is it called “active listening”?
a. You stay active rather than sitting around.
b. It requires a lot of multi-tasking.
c. You use your eyes and brain as well as your ears.
d. You look much focused.
D 3. Which one is NOT part of active listening?
a. Look at the person
b. Encourage the person to talk
c. Give advice
d. Use empathy
D 4. Which one is NOT one of the ways to give feedback when listening?
a. repeat the information back
b. give advice
c. reflect how the speaker probably feels
d. put their statement in your own words, to clarify.
A 5. Which is NOT a good reason to use active listening?
a. to be a good friend
b. to have time to think of what you want to say
c. to make sure you understand what to do
d. to get more information
D 6. What is an important use of body language and active listening?
a. to show you are listening
b. to encourage the person to talk
c. to see how the speaker is feeling
d. all of these
C 7. Why do you need to use your eyes when actively listening?
a. you don't
b. to observe the speaker's body language
c. to make the speaker think you are tuned in
d. none of these
C 8. What is the first step to active listening?
a. grunt and nod
b. ask questions
c. look at the speaker
d. give feedback
D 9. To understand another person's feeling about something, the least important part may be a.
the facial expression
b. the words
c. the tone of voice
d. the posture