IJREET
IJREET
Abstract: Enterprise Resource Planning (ERP) systems, also called Enterprise Systems (ES) are among the most
important business information technologies that emerged during the last decade. While no two industries ERP systems
are the same, the basic concept of ERP systems is focused on standardization and synchronization of information, and
as a result, improved efficiency and output. To implement an integrated system of materials management, there must be
a central database wherein anyone in the company can find out all information about any material passing through the
plant. ERP streamlines all the business functionalities and gives desired result in one click. Customization and
configuration are parts of ERP implementation process. ERPs are always configured, and usually customized, when
implemented. An ERP system can help to improve the communication within an organization. SAP is a state-of–the-art
software for ERP implementation and customization. SAP is user friendly i.e. information will be obtained as and when
required. We have adopted a case study approach for this paper. For this we have taken case study of Chhattisgarh State
Government owned power company named as Chhattisgarh State Electricity Board (CSEB). In this paper, we have
concentrated mainly on selected functionalities of Material Management module that are necessary for power industries
of Chhattisgarh state for customization of SAP ERP software.
Keywords: Enterprise Resource Planning, System Application and Products, Materials Management Module,
Customization, SAP R/3.
I. INTRODUCTION
Power industries of Chhattisgarh state are in the extension service quality, and to lead to a reduction in service costs
stage. So to expand their energy trading business and to as well as to more effective decision-making (Ngai et al.,
become more profitable, they need to automate and 2008).
integrate their business processes. It is also necessary for
ERP implementations are usually large, complex projects,
the power industries to make a global presence. To fulfil
involving large groups of people and other resources,
their requirements, ERP software package is an important
working together under considerable time pressure and
tool. After comparing different types of ERP software; we
facing many unforeseen developments (Akkermans &
find SAP is suitable.
Helden, 2002).
A system that automates and integrates all modules of
business areas is known as an ERP system or simply ERP. Data accuracy is absolutely required for an ERP system to
An ERP system is used to integrate several data sources function properly. Because of the integrated nature of
and processes, such as manufacturing, control, and ERP, if someone enters the wrong data, the mistake can
distribution of goods in an organization. This integration is have a negative domino effect throughout the entire
achieved by using various hardware and software enterprise. Therefore, educating users on the importance of
components. An ERP system is primarily module-based, data accuracy and correct data entry procedures should be
which implies that it consists of various modular software top priority (Stedman, 1999), (Stein, 1999).
applications or modules [1]. Various issues at strategic, managerial, and operational
A software module in an ERP system automates a specific levels should be addressed in order to achieve optimum
business area or module of an enterprise, such as outcomes from an ERP system (Al-Mashari & Zairi,
production, finance, materials management, sales and 2000).
distribution, etc. These software modules of an ERP Materials Management deals with managing the materials
system are linked to each other by a centralized database (products and/or services) resources of an organization
[1]. with the aim of increasing productivity, reducing costs,
increase optimization and at the same time be flexible to
ERP system is a common term for a wide set of activities accommodate changes [7].
supported by multi-module application tool that helps A business process in SAP is termed as “Module”. SAP’s
organizations to manage their resources in better way. The Materials Management (MM) is a part of Logistics area
ERP system has been shown to be able to provide and helps to manage the procurement activity of an
significant improvements in efficiency, productivity and
organization from procurement process, inventory the above is possible through customizing in SAP R/3.
management, invoice verification, and material planning One important point to remember here is that
[7]. "Customizing" in SAP R/3 is client specific. But important
Materials Management is the backbone of the Logistics changes such as changes in pricing conditions are not
area which includes modules like Sales and Distribution, client specific. Such changes affect all the clients in the
Production Planning, Plant Maintenance, Project Systems, system and are cross client [10].
Warehouse Management, which are highly dependent on
Materials Management module [7]. II. CASE STUDY