Imagine Education

Student Assessment Cover

Sheet

Course Code SIT40516 Course Name Certificate IV in Commercial Cookery

Unit Code SITXHRM002 Unit Name Roster staff

Due Date ________________ Assessment Name Questions

Assignment
Project

Student No. 0003002652 Student Name Jasmeet Kaur Lota

Student Phone ________________ Student Email jasklota@gmail.com

Student Declaration
I declare that this assessment is my own work and where my work is supported by documents from my workplace
placement/employer permission has been granted.

Note: This assessment will not be accepted unless all sections have been completed and the front cover has been signed
and dated.

Filling out this coversheet as part of an electronic submission and approving the above information will operate in the
same way as physically signing this cover sheet.

Student Signature

Office Use Only

Date/s Received: ___/___/___ ___/___/___ ___/___/___

Date/s Assessed: ___/___/___ ___/___/___ ___/___/___

Result of Assessment: ___________ ___________ ___________

Entered on Training Plan Moderation Signature

Note for Assessors: Filling out the above Office Use Only section as part of an electronic submission will operate in the
same way as physically signing this cover sheet. If not physically signed, Assessor must print their name in signature box.

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 Imagine Education
Questions

Course Code and Name: SIT40516 Certificate IV in Commercial Cookery

Unit Code: SITXHRM002
Unit Title: Roster staff

Assessment 1

Your task: Answer the following questions. Each question must be completed.

1. Go to https://www.fairwork.gov.au/employee-entitlements/national-employment-standards and identify the

award provisions for:

Responses

1. leave including shift workers:

Full-time and part-time employees get 4 weeks of annual leave, based on their ordinary hours of work.
To get 5 weeks of annual leave a shift worker must be:
a 7-day shift worker
employed in a business where shifts are continuously rostered 24 hours a day, 7 days a week and is
regularly rostered to work those shifts regularly rostered to work on Sundays and public holidays.

2. mandated breaks between shifts:

Breaks between shifts- minimum break of 10 hours between shifts (other than casuals)
Employer can reduce the break to 8 hours where there is changeover of rosters

3. maximum allowed shift hours

The maximum number of ordinary hours a full-time employee can work is:
• 11.5 hours in a day
• 10 hours in a day, if the employee is under 18 years old
•
4. standard, overtime and penalty pay rates

There are several awards in Australia- check out your own award or rate
of pay you receive then your rate could be?
Full time -Mon- Fri normal rates, Sat 1.25 hrs Sun/ Public Hols 1.50 hrs
Casual - Mon- Fri 1.25, Sat 1.5 hrs Sun/ Public Hols 1.75 hrs

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2. You employ 3 chefs. John is casual, Jack is part-time and Chenelle is employed full time. They all arrive for the
morning shift. After 1 hour a storm hits the restaurant and the power goes off. The manager informs staff that
they shall clean up and leave as power will be off at least for 2 days. After 1.5 hours all staff leave. What is
their pay entitlement for that day?

Minimum Hours
• John - 2 hours in a row, for casuals.
• Jack - 3 hours in a row, for part-time
• Chenelle - 6 hours in a day, for full-time
3. What are the leave provisions for the following instances?

Leave provisions

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sick and carers:
comes under the same leave entitlement. It's also known as personal / carer's leave.
Employees get:
• 10 days each year for full-time employees
• pro rata of 10 days each year depending on their hours of work for part-time employees.

compassionate reasons:
All employees are entitled to 2 days each time an immediate family or household member dies or suffers a
life threatening illness or injury.
The compassionate leave can be taken as:
• a single continuous 2 day period, or
• 2 separate periods of 1 day each, or
• any separate periods the employee and the employer agree.

Injury and rehabilitation of injured workers:

(Workers' compensation) is a form of insurance payment to employees if they are injured at work or
become sick due to their work.
Workers' compensation includes payments to employees to cover their:
• wages while they're not fit for work
• medical expenses and rehabilitation.

jury service:
Full-time and part-time employees have to be paid 'make-up pay' for the first 10 days of jury selection and
jury duty. Make-up pay is the difference between any jury duty payment the employee receives
(excluding any expense-related allowances) from the court and the employee's base pay rate for the
ordinary hours they would have worked.
Before paying make-up pay, an employer may request evidence from the employee to show:
that the employee has taken all necessary steps to obtain jury duty pay
the total amount of jury duty pay that has been paid or will be payable to the employee for the period

long service:
An employee is entitled to this after 10 years of working for the same employer.
Most employees' entitlement to long service leave comes from long service leave laws in each state or
territory.
These laws set out:
• how long an employee has to be working to get long service leave (eg. after 7 years)
• how much long service leave the employee gets.
In some states and territories long serving casuals are eligible for long service leave.

maternity or paternity: is leave that can be taken when:

an employee gives birth
an employee's spouse or de facto partner gives birth
an employee adopts a child under 16 years of age.
Employees are entitled to 12 months of unpaid parental leave. They can also request an additional 12
months of leave.

Study:
Study leave refers to paid leave to enable employees to attend courses relevant to work and meet other
requirements of those courses. The type of courses that study leave may be granted for – typically these
must be courses relevant to the employee’s current job or related to his/her career advancement.

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4. One requirement of a business is to maintain and administer rostering records
Use the attached Weekly time and wage records template to complete the following question

a. Complete the timesheet using the following information: Each shift should include a break

Joseph Smith (Level 6 cook (tradesperson) grade 5) – will be working from

15.30 – 22.00 on Mon,
From 6.00 – 14.30 on Thurs, Fri and Sat and
From 13.30 – 22.00 on Sun.

5. What are the requirements for time and wage records? How long must these records be kept?

Employers have to keep time and wages records for 7 years.

Time and wages records have to be:
• readily accessible to a Fair Work Inspector
• legible
• in English.
Time and wages records can’t be:
• changed unless the change is to correct an error
false or misleading.

6. What is the importance of rosters for efficiency in an organization and how can a roster be used to control
staff costs?

A staff roster is essential to the running operations of your business, and if the roster does not run
efficiently, many disastrous problems can occur.

7. Provide 3 examples for benefits for using a social and cultural skill mix in the hospitality industry:

1. Increased productivity

2. Improved creativity

3. Improved employee engagement

8. Provide 3 examples for different religious and cultural beliefs of staff commonly working in the TH&E industry
and how these religions potentially need to be accommodated for when preparing rosters:

1. Some people strictly observe the Sabbath Day, which prevents them from working.
2. Jewish and Muslim workers in the kitchen may have objections to handling certain food items,
particularly pork products. If this is the case then arrangements must be made to accommodate these
preferences.
3. Strict Muslims are expected to pray throughout the day and provision must be given for this. 

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 Imagine Education
Assignment

Course Code and Name: SIT40516 Certificate IV in Commercial Cookery

Unit Code: SITXHRM002
Unit Title: Roster staff

Assessment 2

PART A

Your Tasks

All relevant information relating to awards and award conditions must be sourced from the following website:
http://www.fwc.gov.au/documents/modern_awards/award/ma000009/default.htm

1. You are required to develop the roster for the week commencing 18 January 2021 to 24 January 2021, using
the spreadsheets provided.

Note: The information provided below includes a 30 minute meal break for each staff member.

You will need to use the Roster spreadsheet to develop this staff roster on the first Tab.

Mark (Front Office grade 1) – will be working from 13.30 – 22.00 on Wed, Thurs, Fri and Sun and from 13.30 –
20.00 on Sat.

Tom (Front Office grade 1) – will be working from 6.00 – 14.30 on Mon, Tues, Wed and Sun and from 6.00 –
12.30 on Saturday.

Jordan (Front Office grade 1) – will be working from 22.00 – 6.30 Tues, Wed, Thurs and Fri and from 24.00 – 6.30
on Sat.

Sam (Front Office grade 2) – will be working from 15.30 – 22.00 on Mon, from 6.00 – 14.30 on Thurs, Fri and Sat
and from 13.30 – 22.00 on Sun.

Shelly (Front Office grade 2) – will be working from 13.30 – 22.00 on Mon, Tues, Wed and Thurs and from 13.30
– 20.00 on Fri.

Darren (Front Office grade 3) – will be working from 22.00 – 6.30 on Mon, Fri, Sat and Sun and from 24.00 – 6.30
on Tues.

Scott (Front Office Supervisor) will be working from 6.00 – 14.30 on Mon, Tues, Wed and Sun and from 6.00 –
12.30 on Thurs.

Margaret (Front Office Supervisor) – will be working from 15.30 – 22.00 on Tues, 13.30 – 22.00 on Wed and Sat,
12.30 – 21.00 on Thurs and from 6.00 – 14.30 on Fri.

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2. Once you have developed the roster based on the above information, transfer the roster on TAB Part A and:

a. Check if each employee has at least two rostered days off in the week. Highlight these days in grey colour.

b. Calculate the weekly wages for each of the staff.

c. Calculate work hours for the week for each staff member.

d. Locate the correct hourly rate for each staff member based on their award including penalty rates which
apply for specific times during weekdays and for Saturdays and Sundays.

e. Calculate the wages for each staff member for the week for this roster.

f. Calculate the total Wages for the week.

g. Determine if the wage budget of $7200.00 for the week is being met. By how much is it over or under?

Part B

You are required to troubleshoot a short notice staff incident which does require you to investigate and find a
solution for replacement of staff, determine the associated impact on budget and the legal aspects to be
considered based on the legislative provisions for shifts, breaks, overtime etc. on the Fair Work website:

http://www.fwc.gov.au/documents/modern_awards/award/ma000009/default.htm

It is Saturday afternoon on the 23rd January at 14.30 hours. Sam leaves work due to symptoms of gastro and the
supervisor tells her to stay home until she is well again.

a. Identify the existing staff who could be contacted to cover for Sam’s shift on Sunday from 13.30 – 22.00
and calculate their entitlements to enable you to do a comparison and evaluation.
Jordan, Shelly & Margaret = Jordan (Sunday rate- Grade 1) $34.16 x 8 = $273.28
Shelly (Sunday rate- Grade 2) $35.28 x 8 = $282.24
Margaret (Sunday rate- $39.47 x 8 = $315.76
b. Calculate the wage entitlement for a casual to cover Sam’s shift Sunday from 13.30 – 22.00 at award level
“Front Office Level 3”.

Level 3 Casual = (Sunday rate) $43.33 x 8= $346.64

c. How is the wage budget of $7200.00 affected if no existing staff can cover the shift of Sam, and a casual
for this shift at Front Office Level 3 would be employed?

Budget will be over $1518.54

d. What would be the cheapest option for the business to cover Sam’s shift given your findings in a, b and c?
Would you choose this option?
Which aspects do you need to consider in terms of job role/level and adequate breaks?

Jordan (Sunday rate- Grade 1) $34.16 x 8 = $273.28 – 30 minute break

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 Imagine Education
Project

Course Code and Name: SIT40516 Certificate IV in Commercial Cookery

Unit Code: SITXHRM002
Unit Title: Roster staff

Assessment 3

PART A

You are required to develop a roster for a given period as outlined to you by your trainer below.

Once you have established the shift/rostering requirements you are required to interview each staff member and
identify any special social, religious, family or other requirements to be considered for the purpose of the roster
period.

Where any special request have been made, document these in the table overleaf and obtain a signature for the
relevant staff member to verify your communication provisions.

Your roster must ensure:

a) Adequate skill mix supported by award/grade listed for each staff member on the roster
b) Effectiveness of rostering times to keep overtime and allowances to a minimum
c) All shift allowances according job roles and details provided to you (e.g. tool allowance, split shift
allowance etc. as these apply)
d) Provisions of meal breaks in line with legislation

Roster Period 1

Simulated Team Location: Period: Staff Signature: JL

Workplace ________________________ __________________
Department: _
________________________
Team member Name Classification Age Special Requirement
if under 21
1 Tom Grade 1 Morning shift TM
2 Jordan Grade 1 19 JD
3 Shelly Grade 2 Tuesday off SY
4 Scott Supervisor ST

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PART A

Marking Criteria

SITXHRM002 Roster staff

Criteria S NYS S NYS Comments
Develop staff rosters X
The individual requirements of staff members are identified X
Each staff member is reflected in the roster X
The award levels are identified correctly X
The skill level mix rostered is adequate according to the award level X
descriptions in the award
Not adequate – Reason
1.
2.
The hours rostered for each staff do not exceed 38 per week X
The meal breaks provided are adequate X
Special requirements from staff are reflected in the roster X
The shift allowances are calculated correctly for week days X
The shift allowances are calculated correctly for week nights X
The correct rates are calculated for Saturdays X
The correct rates are calculated for Sundays X
The correct rates are calculated for Public Hols where relevant X
Where overtime is rostered, the award provisions are identified X
Overtime is calculated correctly X
The roster reflects a realistic system based on the given operational X
aspects – Specify
Present and communicate staff rosters
The roster is presented in a clear manner X
The roster clearly shows the time/period X
Evidence for distributing roster is provided: 2 required X
Method 1: SMS/MMS __Y____________________
Method 2: Written copy/email _____Y________________
Method 3: Noticeboard and staff alert _Y____________
Evaluate rosters X

Feedback

PART B

You are required to develop another roster for a given period as outlined to you by your trainer below. If this is
concurrent with the roster developed in Part A, identify 5 options for economical approaches e.g. combining
workplace tasks ; staggering start and finish times or similar. Your colleagues have told you that the roster during
period 1 was insufficient in terms of staff mix and numbers to handle Friday and Saturday nights due to the high
frequency and variance of different meals ordered If you work in a different department apply this issue in that
area). Reflect this in your next roster by including 1 additional level 1 or 2 and 1 additional staff at level 3 during
the evening service (or e.g. check out/reception – during the morning shift).

Once you have established the shift/rostering requirements you are required to interview each staff member and
identify any special social, religious, family or other requirements to be considered for the purpose of the roster
period.

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Where any special request have been made, document these in the table overleaf and obtain a signature for the
relevant staff member to verify your communication provisions.

Your roster must ensure:

a) Adequate skill mix supported by award/grade listed for each staff member on the roster
b) Effectiveness of rostering times to keep overtime and allowances to a minimum
c) All shift allowances according job roles and details provided to you (e.g. tool allowance, split shift
allowance etc. as these apply)
d) Provisions of meal breaks in line with legislation

Roster Period 2

Simulated Team Location: Period: Staff Signature: JL

Workplace ________________________ __________________
Department: _
________________________
Team member Name Classification Age Special Requirement
if under 21
1 Mark Grade 1 Morning shift MR
2 Tom Grade 1 19 TA
3 Shelly Grade 2 Tuesday off SG
4 Darren Grade 3 DC
5 Scott Supervisor SK

Result: Satisfactory | Not Satisfactory | Not Assessed

Student Declaration: I declare that I have been assessed in this Name: Jasmeet Kaur Lota
unit, and I have been advised of my result. I also am aware of
Signature:
my appeal rights.
Date: 01/05/2023

Assessor: I declare that I have conducted a fair, valid, reliable

and flexible assessment with this student, and I have provided Name: ________________________
appropriate feedback Signature: ________________________
Date: ____/_____/_____

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Marking Criteria

SITXHRM002 Roster staff

Criteria S NYS S NYS Comments
Develop staff rosters X
The individual requirements of staff members are identified X
Each staff member is reflected in the roster X
The award levels are identified correctly X
The skill level mix rostered is adequate according to the X
award level descriptions in the award
Not adequate – Reason
1.
2.
3.
The hours rostered for each staff do not exceed 38 per X
week
The meal breaks provided are adequate X
Economical aspects have been identified and incorporated X
in roster 2 (Skills, combined Tasks etc):
1. Benefit: X
2. Benefit: X
3. Benefit: X
Special requirements from staff are reflected in the roster X
The shift allowances are calculated correctly for week days X
The shift allowances are calculated correctly for week nights X
The correct rates are calculated for Saturdays X
The correct rates are calculated for Sundays X
The correct rates are calculated for Public Hols where X
relevant
Where overtime is rostered, the award provisions are X
identified
Overtime is calculated correctly X
The roster reflects a realistic system based on the given
operational aspects – Specify
e.g. 5 staff kitchen preparing Bistro style food for 120
lunches + 170 dinners during weekdays
Present and communicate staff rosters X
The roster is presented in a clear manner X
The roster clearly shows the time/period X
Evidence for distributing roster is provided: 2 required
Method 1: SMS/MMS ______________________
Method 2: Written copy/email _____________________
Method 3: Noticeboard and staff alert _________________
Evaluate rosters X
The roster from period 1 was evaluated in terms of x
functionality
The identified changes have been incorporated in this
roster:

Feedback

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