Facebook Guide
Facebook Guide
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What is FACEBOOK
Facebook is a website that allows users, who sign-up for free profiles, to connect
with friends, work colleagues, or people they don’t know, online. It allows users to
share pictures, music, videos, and articles, as well as their own thoughts and
opinions with however many people they like.
Users send “friend requests” to people whom they may – or may not – know.
Facebook has 2,936 billion users
Once accepted, the two profiles are connected with both users able to see
whatever the other person posts. “Facebookers” can post almost anything to
their “timeline”, a snapshot of what is happening in their social circle at any given
time, and can also enter a private chat with other friends who are online.
People with profiles list information about themselves. Whether it be what they
work at, where they are studying, ages, or other personal details, many users
post lots of information that is easily accessible to their friends and others. On
top of this, users can “like” other pages which interest them. For example, a
Liverpool FC supporter can follow the club by linking up with its Facebook page.
There, the user can post comments and receive club updates, pictures, etc.
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FACEBOOK STATISTICS
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It’s easy to get started on Facebook because almost all content format works
great on Facebook — text, images, videos, live videos, and Stories. But note that
the Facebook algorithm prioritizes content that sparks conversations and
meaningful interactions between people, especially those from family and
friends.
Also, remember to optimize your content for mobile as 94 percent of Facebook’s
users access Facebook via the mobile app.
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94%
Key Features of Facebook
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CONTENT
STRATEGY
GOLDEN RULE
Content of Self
interest Promotion
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Creating Business Page is easy, it's more important to focus on your Content
Strategy Plan. Remember that using Facebook for business is about building
relationships, and self-promotion is not a great way to do that. But if you
provide enough value, your audience will be open to learning about your
products and services. If you follow the 80-20 rule, you’ll use 80% of your
Facebook posts to inform, educate, and entertain, and the other 20% to
promote your brand. The social media rule of thirds also prescribes a good mix
of valuable content vs. promotional posts. That is, one-third of your content
should share ideas and stories, one-third should involve personal interactions
with your followers, and the remaining third can promote your business. Either
way, the goal is to provide more value than promotional material to keep
followers engaged. Facebook’s algorithm will always penalize brands that push
sales too hard. The final part of your plan is to determine when and how often
to post. Even though the algorithm means posts don’t appear in chronological
order, you have the best chance of making it to the top of the pile if you post
when your audience is most active on the network.
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Pinned Post
- A pinned post is simply a regular post that you “pin” to the top of your Facebook
Page so it isn’t bumped down when you post new content.
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A Facebook page is a great free marketing tool for businesses. These pages let
businesses identify themselves – not just through listing product offerings and
services, but also by sharing links, images, and posts on a customizable page to
give a better sense of a business’s personality and character. Your Facebook
business page is a great spot to develop your brand identity and show your
human side. Facebook is where you can loosen the tie a bit – don’t be afraid to
be funny. Ultimately you should consider what your key audience would want to
see. Share social media images, links, videos, anything, as long as it is connected
to your business and it seems like something your target audience would enjoy. A
nice mix of humor, educational resources, and posts about your store updates is
ideal.
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Facebook Advertising
Classic Ads - Facebook offers its own form of advertising with Facebook ads, which
appear in the side columns of the Facebook site. These classic ads are referred to
more specifically as Marketplace Ads. They include a headline with copy, an image,
and a click-through link to either a Facebook page, a Facebook app, or an outside
website. Implementing Facebook advertising into your Facebook marketing
strategy is one possible technique for increasing likes or driving website clicks.
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Facebook Promoted Posts let Facebook page owners pay a at rate in order to
have their individual Facebook posts reach a certain number of users, increasing a
specic post’s reach and impressions. If a fan of yours happens to be looking at
their news feed when you post your story, they are likely to see it, but even then
there is no guarantee if their news feed is swamped by other posts. That’s where
Promoted Posts comes in – it ups your chances of being seen on a user’s news
feed. Facebook Promoted Posts are shown to existing fans, with an added option
to reach friends of fans. Promoted Posts are easy to set up – just click the button
beneath any of your page posts. While the at rate simplies the process, Promoted
Posts lack the targeting options offered by other Facebook ads.
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Sponsored Stories
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Facebook Open Graph lets businesses label a user’s action with their app. Billions
of interactions are posted with Facebook Open Graph every day. Businesses can
create third-party apps that connect to a user and post a notice on Facebook
when a user performs a specific action with the app. Facebook’s Open Graph
allows for creative interactive options outside of the standard “like” and
“comment.” Posts can suggest that users “listen,” “taste,” and “read,” – it’s up to
businesses to get creative. Virtually any time a site or app prompts users to sign in
to Facebook, it has something to do with connecting the user with the Facebook
Open Graph. Spotify is a great example of how Facebook Open Graph becomes a
powerful Facebook marketing tool. Users are given a variety of options – they can
like the song their friend is listening to, listen to the song themselves, or star it as
a favorite in Spotify. Open graph actions like these are unique enough to stand
out from the cluttered craziness of a user’s news feed.
Many Facebook games make frequent use of Facebook open graph actions,
posting a notice when a user has completed a level or won an achievement. Open
graph actions are being categorized as a new type of consumer story, taking
advantage of the word of mouth phenomenon. Open graph posts are more
meaningful to users because they are being generated by a familiar friend, not
simply a brand, making them the latest and greatest of Facebook marketing tools.
Facebook Exchange (FBX)
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Research suggests that users check their Facebook more than 25 times a week!
That is, over 25 times, you can be getting your product or business in front of
potential customers. You should post one to two times a day. Although you want
to post frequently, you don’t want to overwhelm people. Flooding their newsfeed
is a sure-fire way to lose a friend. In fact, companies with 10,000 followers or less
that post more than 60 times a month (about 3x a day) have 60% less
engagement.
Quality is better than quantity! Post one to two times every day and mix up your
posts with text, pictures, and videos.
Like we discussed in Law 2, users can become overwhelmed if you post too
much, and this is especially true if you are posting the same thing again and again.
Videos are an incredibly effective way to get organic views. Videos are much more
likely to be shared when compared to text or image- based posts. These videos do
not have to be long, highly edited, and professional. In fact, raw, unedited footage
is what users are looking for. We can see with the success of TikTok and Instagram
reels that short videos that are less than one minute are high in demand. Short
entertaining or educational clips perform best!
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For your top-performing posts, consider the content type, the day of the week, and
the time it was posted. You may see that videos posted in the evening get the most
likes, comments, and shares from your insights. With this information, you can
continue to post more videos in the evening!
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FOLLOW AD POLICIES
Facebook writes and enforces the rules, and you can be
penalized if you don’t follow them - even have your page
taken down! Always read and follow Facebook rules for
posts, ads, contests, and giveaways. It can be a bit more
challenging to reach Facebook followers organically, which
means you may need to draw people in with paid ads.
The lists are long, and there’s a fair amount of information that you must read
and acknowledge, but you need to read it closely and not skip over the policies!
Here are just a few to note:
For every promotion, you must also inform participants that their entry
releases Facebook from liability. They have nothing to do with your promo.
You can’t ask people to tag a friend or share your post to enter into a contest
or giveaway.
When choosing a page name, don’t use profanity or generic terms (e.g.,
shoes) or locations (e.g., Barcelona).
If you mention Facebook in your ads, there are rules about using it, including
font size, style, capitalization, and logo use.
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Your cover page should also be consistent with your brand, profile picture, and
website for a cohesive, complementary look. When you direct people to your
website from your Facebook page, it should have a similar look and feel. If it looks
too different, you’ll lose people quickly.
PROVIDE DETAILS
You want to provide people with everything they want to
know about your business. Make sure you fill in the About
section and include all contact details, including email and
website. You wouldn’t skip out on an About page on your
website, and it’s just as important on your Facebook page.
You should go through your Facebook page and try to look at it as a new visitor
and someone who isn’t familiar with you and your business and ask yourself the
following questions:
Can they easily find my website?
Do they know what my business does? What do I sell?
If they want to buy from me, is it easy to do?
Are my contact details easy to find?
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Specific nuances of Facebook marketing can change with the seasons, like the
colors in your photos and the time you should post. When planning your
Facebook content, it’s essential to consider these nuances and as well as these
universal laws. The universal laws of Facebook marketing for success will help
you reach your business goals and put together a marketing strategy that works!
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Have you ever wondered how a Facebook video or post seemed to skyrocket
in popularity overnight? It’s not magic; it’s the Facebook algorithm hard at
work. While other factors do play into a brand or business’ success on the
platform, the Facebook algorithm is what looks at those factors and affects
engagement, views, comments, follows, and everything else.
Facebook’s algorithm is a mysterious thing; well, it used to be. The legendary
social media company has been slowly revealing the method to its algorithm
over the past few years. Now, in 2020, we’ve got it down to science. You don’t
have to spend your whole paycheck on ads and marketing just to get an
engagement boost. You do need to understand how the Facebook algorithm
works in 2020 and how to beat it.
Before you go diving into the depths of the Facebook algorithm, it might help
to know a few important stats first. Understanding the facts about what you
are working with will help your brand and business strategy excel rather than
getting sunk to the bottom.
Facebook has nearly 3 billion registered users.
Facebook is the third-most visited website.
About 75% of high-income earners are on Facebook.
86% of marketers use Facebook for advertising.
Users spend an average of 58.5 minutes a day on the platform.
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FACEBOOK AI
According to a survey by the Pew Research Center, 53% of adult Facebook users
do not understand how their news feed works. If
half of Facebook users don’t understand how something appears on their feed,
chances are they don’t know about the algorithm either.
From its inception until 2019, Facebook was carefully working behind the scenes
to create the user experience we know today. The developers always left this
curtain half-closed and half-open, revealing new updates that kept users
interested while guarding their all-knowing software’s inner workings.
Apparently, 2020 is the year of transparency for the social media platform. They
actually want users to be aware of their AI and data collection practices, so
everyone knows what’s happening. (Being aware- on our end- helps FB create
better software, so it works in their favor too.)
Facebook even went as far as surveying users in 2019 to get the bigger picture of
their platform experience. The responses were used as feedback to tweak the
algorithm for 2020 and add extra transparency.
Thus, we now have the “Why am I seeing this?” and “I do/do not want to see this
content.” icons aside from sponsored and suggested content. Just like any AI or
software program, the Facebook algorithm will always be a constant work in
progress. It is a (theoretical) living entity that morphs and adapts over time to
keep up with online trends & practices.
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Go Live or Post a Story: If you actively use all of Facebook’s features, your
ranking score is likely to increase. So, utilize all of the features that Facebook
has to offer. Yes, the algorithm knows if you’ve been posting to your story or
not. Even if you only post a story or go live every now and then, showing some
activity is better than not showing any at all.
A great tip for brands and businesses is utilizing the story function to highlight
your most recent post. For businesses that sell products, go live to
demonstrate your product in all of its glory. This is
a fantastic way to boost activity, provide value, and generate engagement all in
one swoop.
Aim for Organic Reach, Then Market: Another top Facebook algorithm
hack for 2020 involves reach- organic reach, that is. Let’s say you made a post
with a clever caption + corresponding picture, and it really struck home with
your audience. Next thing you know, 15 likes has turned into 100, and there’s
nothing but praise in the comment section. Now, you didn’t spend a penny for
that engagement; it was all organic.
The algorithm is already favoring your post due to its organic reach, so why
not take that momentum and keep it going with an ad? You’ll pay less CPC
(cost per click), and since organic got results, an ad definitely will.
Know Your Audience: You really need to know who your audience is, not
just in 2020, but all the time. If you are a brand or a business, you must define
your target market before expecting a genuine connection. Think about who
you are as a business, what you represent, and the type of people who can
personally identify with your brand.
Also, pay attention to what your fans and friends like the most. Do they
respond well to short videos? Are they tuning in to your live sessions? What
type of pictures get the most reactions? The more you get to know your
audience, the better your posts will perform.
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Clickbait is a Huge No: Clickbait is the nuisance of the internet and the
destroyer of engagement for brands and businesses. No one wants to feel
tricked into doing something, even on Facebook.
The quickest way to receive disapproval from the Facebook algorithm is to bait
your audience to like, comment, share, or click a link. Engagement baiting
doesn’t fly. After all, if it doesn’t provide value to your fans and friends, why even
post it?
Now, we don’t think you’d
do this, but know that misinformation or harmful content will get you
downranked ASAP. This includes fake news, links to faulty websites, and
offensive content. No questions asked.
Reshare Old Content That Performed Well: Most brands and business
owners don’t realize that repurposing old content can be just as powerful as
creating new content. If you posted a certain style of photography that got great
engagement, chances are that your audience would love to see it again. Now,
that doesn’t mean reposting the exact same picture but posting something very
similar.
People are naturally drawn to what they enjoy. Beat Facebook’s algorithm
without even whipping up a new piece of content.
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Conclusion
With billions of users logging in every day, Facebook is undoubtedly an
important marketing channel for every business and an excellent tool for every
Facebook marketing agency. But however essential it is, it’s evident from these
Facebook facts and figures that it’s constantly evolving as a social media
marketing channel. That makes it critical for your Facebook advertising company
to stay tuned into Facebook statistics and adjust its strategy accordingly.
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