DEFINITIONS OF JOB DIMENSIONS

COMMUNICATING

Listening Use of information extracted from oral communications.

Oral Communication Effective expression in individual or group situations (including

gestures and nonverbal communications).

Oral Presentation Effective expression when presenting ideas or tasks to an individual or

to a group when given time for preparation (includes gestures and non
verbal communications).

Written Communication Clear expression of ideas in writing and in good grammatical form.

Technical Translation Converting information expression from scientific or technical

documents and other sources into a communication understandable
by laymen

PERSONAL/MOTIVATIONAL
Job Motivation The extent to which activities and responsibilities available in the job
overlap with activities and responsibilities that result in personal
satisfaction.

Work Standards Setting high goals or standards of performance for self, subordinates,
others and organization. Dissatisfied with average performance.

Initiative Active attempts to influence events to achieve goals; self-starting

rather than passively accepting. Taking action to achieve goals beyond
what is necessary called for; originating action.

Tolerance for Stress Stability of performance under pressure and/or opposition.

Administrative Orientation Achievement of personal satisfaction from administrative performance

and responsibilities.

Management Identification Achievement of personal satisfaction from managerial tasks, identify

with and accept the problems and responsibilities management.

Supervisor Identification Achievement of personal satisfaction from supervisory tasks; identify

with and accept the problems and responsibilities of supervision.

Professional/Technical Interest Active pursuit of information in professional/technical area.

Energy Maintaining a high activity level.

Attention to Detail Total Task accomplishment through concern for all areas involved, no
matter how small.

Vigilance Maintenance of watchfulness and attention over time.

Integrity Maintaining social, ethical and organizational norms in job-related
activities.

Practical Learning Assimilating and applying new, job-related information, taking into
consideration rate and complexity.

Range of Interests Breadth and diversity of general position-related knowledge - well

informed.

Controlled Demeanor Skill in maintaining composure and objectively when confronted with
personally defense-provoking situations.

INTERPERSONAL/SALES
Sensitivity Actions that indicate a consideration for the feelings and needs of
others.

Leadership Utilization of appropriate interpersonal styles and methods in guiding

individuals (subordinates, peers, superiors) or groups toward task
accomplishments.

Tenacity Staying with a position or plan of action until the desired objective is
achieved or is no longer reasonably attainable.

Sales Ability/Persuasiveness Utilizing appropriate interpersonal styles and methods of

communications to gain agreement or acceptance of an idea, plan,
activity, or product from clientele.

Impact Creating a good first impression, commanding attention and respect,

showing an air of confidence.

Rapport Building Initial an continuing impact. The ability to meet people easily and to be
like; to get along well with people and to put them at ease; and to
quickly build rapport through pro-active development of close
relationships.

Behavioral Flexibility Modifying behavior to reach a goal.

Staff Leadership Influence others and direct them toward a goal without reliance on
authority or position.

Negotiation Communication of data or arguments in a manner that gains

agreement or acceptance.

Adaptability Maintaining effectiveness in varying environments and with varying

tasks, responsibilities or people.

Independence Taking Actions in which the dominant influence is one's own

convictions rather than the influence of others' opinions.

Resilience Handling disappointment and/or rejection while maintaining

effectiveness.
DECISION MAKING
Analysis Relating and comparing data from different sources, identifying issues,
securing relevant information and identifying relationships.

Judgment Developing alternative courses of action and making decisions which

are based on logical assumptions and which reflect factual
information.

Decisiveness Readiness to make decisions renders judgments, take action, or

commit oneself.

Oral Fact Finding Gathering information for decision making through questioning.

Financial Analytical Ability Ability to understand and analyze financial data.

Extra organizational Awareness Use of knowledge of changing societal and governmental pressures
outside the organization to identify potential organizational problems
and opportunities.

Recognition of Employee Safety Needs Awareness of conditions that affect employees' safety needs.

Recognition of Health/Sanitation Awareness of condition s that may cause health or sanitation hazards.
Hazards
Innovativeness (Creativity) Risk Taking Generating and/or recognizing imaginative, creative solutions in work
related situations. Taking or initiating action which involves a
deliberate gamble in order to achieve a recognized benefit or
advantage.

Organizational Sensitivity Perceiving the impact and the implications of decisions on other
components of the organization.

Extra organizational Sensitivity Perceiving the impact ant the implications of decisions relevant to
societal and governmental factors.

Controlled Decision Making Skill in identifying decisions which are better made after thought and
deliberation. Rejections of the tendency to be prematurely forced into
making unnecessary quick decisions.
KNOWLEDGE/SKILLS
Technical/Professional Proficiency Level of performance in technical/professional information.

Technical Professional Knowledge Level of understanding and ability to use technical/professional

information.

Machine Operation Use of _____________________________ machine meeting

______________________ standards.

Process Operation Starting, controlling and concluding a complete process of procedure.

SELF-DEVELOPMENT
Career Ambition The expressed desire to advance to higher job levels with active efforts
toward self-development for advancement.

Self-Development Orientation Initiates actions to further improve skills and performance proficiency.
Active efforts toward self-development.

Technical/Professional/Job Self- Active efforts toward self-development in current position or within

Development scope of responsibility.

Management
Planning and Organizing Establishing a course of action for self and/or others to accomplish a
specific goal; planning proper assignments of personnel and
appropriate allocation of resources.

Delegation Utilizing subordinates effectively. Allocating decision making and other

responsibilities to the appropriate subordinates.

Control Establishing procedures to monitor and/or regulate processes, tasks,

or activities of subordinates and job activities and responsibilities.
Taking action to monitor the results of delegated assignments or
projects.

Development of Subordinates Developing the skills and competencies of subordinates through

training and development activities related to current and future jobs.

Staff Coordination Skill in coordinating activities of own personnel with those of others to
achieve complex interrelated goals.

Self-Organization Ability to efficiently schedule own time and activities.

Monitoring Orientation to attend to and skill in accurately evaluating the

performance and effectiveness of subordinates through observation
and review of documented activities.