Abhay Singh
Abhay Singh
Career History
Focal Skill Development Pvt. Ltd. - State Project Coordinator - (Sep 2021- Jan 2023)
● Coordination of project management activities, resources, equipment and information
● Breaking projects into doable actions and set timeframes.
● Liaising with clients to identify and define requirements, scope and objectives
● Assignment tasks to internal teams and assist with schedule management
● Make sure that clients’ needs are met as projects evolve
● Help of prepare budgets
● Analysis of risks and opportunities
● Oversee project procurement management
● Monitoring of project progress and handle any issues that arise
● Act as the point of contact and communicate project status to all participants
● Work with the Project Head to eliminate blockers
● Use of tools to monitor working hours, plans and expenditures
● Issue all appropriate legal paperwork (e.g. contracts and terms of agreement)
● Creation and maintenance of comprehensive project documentation, plans and reports
● Ensuring standards and requirements are met through conducting quality assurance tests
MyGate (Vivish Technologies Pvt. Ltd.) - City Manager- Chandigarh (Punjab Region) (Feb 2021- Aug 2021)
In Feb 2021, Mygate took over All Is Well App.
● Handled the team of Client Service Associates, generating sales among client accounts, including upselling and
cross-selling.
● Recruitment of service representatives, setting objectives, training and coach them, and monitoring their
performance.
● Meeting with the potential clients for new business, upsell and retention.
● Assignment of tasks to internal team and assist them.
● Operating as a single point of contact for AllisWell App (previous company).
● Developing and maintaining long-term relationships with accounts.
● Making sure clients receiving requested products and services timely.
● Coordinating with Client Service Associates to ensure consistent service.
● Maintaining records of client transactions.
OpenSea Innovation Labs Pvt. Ltd. - Regional Head - Sales & Operations (Dec 2018- Jan 2021)
In Feb 2019, laid the foundation of All Is Well App (Developed by OpenSea Labs) in Chandigarh Region.
● Handled a team of seven, monitoring sales & operations and providing guidance.
● Defining sales targets, setting financial goals, and working with senior department or location managers.
● Maximizing sales and profitability in the region.
● Collaborating with Sales Managers/Executives in their sales meetings.
● Hiring, controlling the training and development of staff.
● Tracking employee activity, to include successful completion of designated tasks.
● Identifying organizational/ client/ employee-related issues and create effective solutions.
● Driving team performance.
● Maintaining and increasing standards of customer service.
● Regular communication with the clients.
● Filling sales reports and developing a sales plan.
Trade India - Sales Manager- Key Accounts (B2B) (Feb 2017- Nov 2018)
● Developing trust relationships with a portfolio of major clients to ensure they do not turn to completion.
● Acquire a thorough understanding of key customer needs and requirements.
● Expanding the relationships with existing customers by continuously proposing solutions that meet their
objectives through upselling.
● Ensure the correct products and services are delivered to customers in a timely manner.
● Resolve any issues and problems faced by customers and deal with complains to maintain trust.
Qualiication
● MBA from Galgotias Institute of Management & Technologies- 2016.
Computer Knowledge
• Excellent in basic use of computer.
• Proficient in working on MS office.
• Working knowledge of Internet and E-mail.
VOLUNTEERY EXPERIENCE
● Organized an awareness march & charity show to help a heart patient in 2009.
● Organized 10 days free talent improvement workshop in summer vacations every year from 2007 to 2013 to
improve the talent of youths.
● Managed over 3000 participants as a active volunteer in “Ek Sur Ek Taal” workshop for national integration
organized by U.K. Government & Yuvak Biradari (NGO), Mumbai in 2006.
DECLARATION
I hereby solemnly affirm that all the details provided above are true to the best of my knowledge.
Date:
Place: Signature