4 Control Panel

LEDs (Light Emitting Diodes)

This section refers to the four LEDs Toner, Drum, Paper and Status, and two buttons Go and Job Cancel
on the control panel.

The LED indications shown in the table below are used in the illustrations in this chapter.

LED is off.

LED is on.
or or

LED is blinking.

or or

Note
When the power switch is off or the printer is in sleep mode, all the LEDs are off.

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LED Printer status
Sleep mode
The power switch is off or the printer is in sleep mode. Pressing Go wakes up the
printer from sleep mode to ready mode.

Ready to print
The printer is ready to print.

Warming up
The printer is warming up.
Cooling down
The printer is cooling down. Wait for a few seconds until inside of the printer has
cooled down.

Receiving data
The printer is either receiving data from the computer, processing data in memory or
printing the data.

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LED Printer status
Data remaining in memory
There is remaining print data in the printer memory. If the yellow Status LED is on
for a long time and nothing has printed, press Go to print the remaining data in
memory.

Toner low
Indicates that the toner cartridge is nearly empty. Buy a new toner cartridge and have
it ready for when Toner life end is indicated.
The Toner LED will turn on for 2 seconds and off for 3 seconds.

Toner life end

Replace the toner cartridge with a new one. See Replacing the toner cartridge on
page 6-3.
Cartridge position error
The drum unit assembly is not installed correctly. Take the drum unit out of the
machine and put it back in.

Drum life end soon

The drum unit is near the end of its life. We recommend that you get a new drum unit
to replace the current one. See Replacing the drum unit on page 6-7.
The Drum LED will turn on for 2 seconds and off for 3 seconds.

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LED Printer status
No paper
Put paper in the tray. Then press Go. See Printing on plain paper, bond paper and
transparencies on page 2-5 or Printing on thick paper, labels and envelopes on page
2-11.
Paper jam
Clear the paper jam. See Paper jams and how to clear them on page 7-6. If the
printer does not start printing, press Go.
Incorrect Paper size for Duplex (For HL-5250DN)
Prees Go or Job Cancel. Set the correct paper that you want to use, or load the
same size paper that you selected in the current driver setting. The paper size you
can use for automatic duplex printing is A4.
Duplex disabled
Close the back cover of the printer and put the duplex tray back in.
Front cover is open
Close the front cover of the printer.
Fuser cover is open
Close the fuser cover which can be found behind the back cover of the printer.
Dust on drum
The corona wire needs to be cleaned. See Cleaning the corona wire on page 6-16.
Too many trays
Maximum number of optional trays is two. Remove additional trays.
Buffer error
Check the cable connection between the PC and printer.
Memory full
The printer memory is full and the printer cannot print full pages of a document. See
Solving print problems on page 7-19.
Print overrun
A print overrun occurred and the printer cannot print full pages of a document. See
Solving print problems on page 7-19.
Download full
The download buffer of the printer is full. Add more memory to the printer. See
Installing extra memory on page 5-3.
Font full
The font memory area is full. Delete fonts or add more memory to the printer. See
Installing extra memory on page 5-3.

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Service call indications
If there is an error that cannot be cleared by the user, the printer will show that a service call is needed by
lighting up all the LEDs as shown below.

If you see the service call indication shown above, turn off the power switch, wait a few seconds, and then
turn it back on and try to print again.
If you cannot clear the error and see the same service call indication after turning the printer back on, call
your dealer or a Brother authorized service representative.
When you press Go and Job Cancel buttons together, the LEDs will light up as shown in the table below to
identify the error.

LED indications while pressing Go and Job Cancel

LEDs Main PCB Fuser unit Laser unit Main motor High voltage DIMM error 2
failure failure 1 failure failure failure
Toner

Drum

Paper

Status

1
If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it on again. Leave the printer for 10 minutes with the power
on. If the error occurs again, call your dealer or Brother authorized service representative.
2 If this error occurs, ensure that the DIMM is installed correctly. See Installing extra memory on page 5-3.

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For example, the LED indication below shows a fuser unit failure.

Make a note of the indication and report the error status to your dealer or a Brother authorized service
representative by referring to the above table.

Note
Make sure that the front cover is completely closed before you report a service call.

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Control panel button
The control panel buttons have the following functions:
„ Cancel printing
If you press Job Cancel while printing, the printer will immediately stop printing and will then eject the
paper.
„ Wake-up
If the printer is in sleep mode, press Go or Job Cancel to wake the printer up and go to the Ready state.
„ Error recovery
If there is an error, the printer will recover automatically from some errors. If an error is not automatically
cleared, press Go to clear the error, and then continue to use the printer.
„ Form feed
If the yellow Status LED is on for a long time, press Go. The printer will print any remaining data in the
printer memory.
„ Reprint
To reprint the last document, press Go and hold it down for about 4 seconds until all the LEDs light up in
order (Toner, Drum, Paper, Status), and then release Go. Within 2 seconds press Go the number of
times you want to reprint. If you don’t press Go within 2 seconds, a single copy will be printed.

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