5 Ways to Successfully Develop Your Team

As the saying goes, “teamwork makes the dream work.” But what if your team is struggling
to achieve, or feels unmotivated to succeed? It can be difficult to get members of your team
on the same page to work cohesively, which can erode trust over time.

A successful organization is built on the success of its employees, so you as a leader must be
aware of how to both support and develop your team to lead them on a path to success. If
you are unsure of where to begin are 5 ways to develop your team.

1. Set Goals 
An excellent way to establish goals is by using the SMART method. Goals curated within
this method are specific, measurable, achievable, relevant, and timely. Using this method
allows you and your team to create actionable solutions. To be more specific you can begin
by breaking down a goal that aligns with your strategy and ask yourself the following
questions:

 Who will need to be involved?

 What are we trying to accomplish?
 What will this achieve and by when?
 Why do you want to complete this task?

In terms of measurability, you want to make sure that you are able to track how much the
goal is going to achieve, potential success and failures, as well as how to know exactly when
your goal has been reached. When thinking about achievability, you want to think about if
you have the resources and if the ends outweigh the means. A proper goal should also be
relevant to the work at hand, as well as be time-bound with a start and end date. This will
allow you to hold both yourself and your team accountable. 

Also, remind yourself and your team to not be afraid of failure. A large part of a successful
journey is making mistakes and learning from them to better your future outcomes. Be
mindful of this for yourself and as you continue to work with your team. 

2. Define Roles and Responsibilities

A role is defined as one’s position on a team and responsibilities are the tasks or duties
required of a role. Your team cannot be successful if they do not know what is expected of
them, so having these two concepts clearly defined and presented is crucial. In doing so, you
will find that you and your team will experience a handful of benefits and minimal
confusion. 
Increased productivity and morale are just a few results that come with properly detailed
roles and responsibilities. Ways you promote this is by determining what needs to be done,
finding strengths and weaknesses, referring back to job descriptions, utilizing HR, and
holding feedback sessions. Utilizing these tactics can help answer questions. Providing
various resources for your employees to have a complete understanding of their job and tasks
will help them to be successful.

In addition, make sure you are having regular 1:1 meetings with each of your direct
reports.

3. Use The Get Stuff Done Wheel

 Get Stuff Done (GSD) is a process that both Google and Apple used.
 The steps are: Listen –> Clarify –> Debate –> Decide –> Persuade –> Execute –
> Learn (repeat)
 If you allow any step of the process to drag out, working on your team will feel like
paying a collaboration tax, not making a collaboration investment.
LISTEN
Give the quiet ones a voice.” — Jony Ive
 You will have your own listening style. Just ensure that everyone has a voice. Create a
listening culture.
  Quiet and loud listening:
o Quiet listening — being silent to give people room to talk.
o Loud listening — putting out an opinion and getting people to challenge you.

Create a Culture of Listening

 Getting employees to listen to each other:

o Have a simple system for employees to use to generate ideas and voice
complaints.
o Make sure that at least some of the issues raised are quickly addressed.
o Regularly offer explanations as to why the other issues aren’t being addressed.
o Empower people to point out what needs improvement and then actually make
the necessary changes.
CLARIFY
 You and your team must be able to convey thoughts and ideas clearly.
 Ideas are powerful but start out fragile and easily squashed.

Be Clear In Your Own Mind

Create a safe space to nurture new ideas.

 Create a brainstorming space to help develop an idea as opposed to moving directly to

recommending solutions.

Be Clear To Others

Make thoughts/ideas drop-dead easy for others to comprehend.

 The burden of responsibility for understanding an idea is on the explainer, not the
listener.
 You’ll be heard more accurately if you take the time to understand the people you are
talking to.
 Communicate with such precision and clarity that it’s impossible to not grasp the
argument.
DEBATE

You don’t have to be in every debate but you have to make sure they happen and that there is
a culture of debate on your teams. Debating takes time and requires emotional energy but
lack of debate saps a team of more time and emotional energy in the long run.

How to debate without grinding everyone down:

 Keep the conversation focused on ideas, not egos.

 Create an obligation to dissent.
  Pause for emotion/exhaustion.
 Use humor and have fun.
 Be clear when the debate will end.
 Don’t grab a decision just because the debate has gotten painful.
DECIDE

Push decisions into the facts, or pull the facts into the decisions, but keep ego out (especially
your own).

You’re Not the Decider (usually)

 The people closest to the facts should make the decisions — not the most senior, not
the loudest.

The Decider Should Get Facts, Not Recommendations

 People tend to put their egos into recommendations in a way that can lead to politics.

Go Spelunking

 At times, dig into the details, go layers deep to the people closest to the problem. Get
to the source of the facts.

PERSUADE

Emotion. Credibility. Logic.” — Aristotle

 Now that a decision has been reached, it’s time to get more people on board.
 Keys to persuasion:
o Emotion — the listener’s emotions, not the speaker’s.
o Credibility — demonstrate expertise and humility.
o Logic — show your work.
EXECUTE

Minimize the collaboration tax.

 Part of your job is to take a lot of the “collaboration tax” on yourself so that your team
can spend more time executing.
 One of the hardest things to do is balance the responsibilities you have as a boss with
the work you need to do personally in your area of expertise.

How to get the balance right:

 Don’t waste your team’s time.

  Keep the “dirt under your fingernails,” don’t get too far away from the work your team
is doing.
 Block time in your calendar to execute.
LEARN
Consistency is the hobgoblin of little minds.” — Emerson
 Denial is the more common reaction to imperfect execution than learning.
 Two pressures tempt people to quit learning:
o Pressure to be consistent.
o Burnout.
4. Embrace Diversity
It should come as no surprise that with a diverse workforce comes many benefits.
Acknowledging the differences throughout your organization can help you to develop and
lead them better toward a path to success. With diversity comes benefits of increased
productivity and creativity, innovation, and a variety of perspectives, as well as lead to a
strong company culture and sense of camaraderie between employees. 

5. Provide Effective Communication

Effective communication is crucial both in and out of the workplace. To ensure your
organization has proper communication, there are seven C’s you need to actively keep in
mind and practice: concise, complete, coherent, clear, courteous, concrete, and
correct. 

To be concise, you want to ensure that you are speaking directly without omitting important
information as this will prevent confusion in the future. Complete communication refers to
your delivery so that your audience interprets and understands your message the way you
intended it. Coherent communication is in regard to the structure of your message so that
your ideas flow in a way that makes sense. Tailoring your message to your audience is
crucial for a successful understanding. A clear message goes without unnecessary vocabulary
and demands your listener’s attention.