NAME:

Self-Awareness Assessment
Step 1: Before you read the material in this chapter, please respond to the following statements by writing a
number from the rating scale below in the left-hand column (Pre-assessment). Your answers should
reflect your attitudes and behavior as they are now, not as you would like them to be. Be honest. This
instrument is designed to help you discover how self-aware you are so you can tailor your learning to
your specific needs. When you have completed the survey, use the scoring key as the end of the
chapter to identify the skill areas discussed in this chapter that are most important for you to master.

Step 2: After you have completed the reading and the exercises in this chapter and, ideally, as many of the Skill
Application assignments at the end of this chapter as you can, cover up your first set of answers. Then
respond to the same statements again, this time in the right-hand column (Post-assessment). When
you have completed the survey, use the scoring tab to measure your progress. If your score remains
low in specific skill areas, use the behavioral guidelines at the end of the Skill Learning section to guide
further practice.

Rating Scale
1 Strongly disagree
2 Disagree
3 Slightly disagree
4 Slightly agree
5 Agree
6 Strongly agree

Assessment

Pre- Post-
4 4 1. I seek information about my strengths and weaknesses from others as a basis for se
4 4 2. When I receive negative feedback about myself from others, I do not get angry or de
2 2 3. In order to improve, I am willing to be self-disclosing to others (that is, to share my b
6 6 4. I am aware of my personal cognitive style and how I process information.
6 6 5. I have a good grasp of what it means to be emotionally mature, and I demonstrate t
5 6 6. I have a good sense of how I cope with situations that are ambiguous and uncertain
5 5 7. I have a well-developed set of personal standards and principles that guide my beha
5 5 8. I feel in charge of what happens to me, good and bad.
5 5 9. I seldom, if ever, feel angry, depressed, or anxious without knowing why.
5 5 10. I am conscious of the areas in which conflict and friction most frequently arise in m
6 6 11. I have a close personal relationship with at least one other person with whom I can
ements by writing a
ur answers should
o be. Be honest. This
lor your learning to
the end of the
t for you to master.

y, as many of the Skill

set of answers. Then
ssessment). When
our score remains
ning section to guide

ses from others as a basis for self-improvement

m others, I do not get angry or defensive.
g to others (that is, to share my beliefs and feelings).
process information.
ally mature, and I demonstrate that capability.
at are ambiguous and uncertain.
nd principles that guide my behavior.

without knowing why.

iction most frequently arise in my interactions with others.
ne other person with whom I can share personal information and personal feelings.
 392

1 6
2 2
3 6
4 5
5 6
6 6
7 6
8 4
9 6
10 2
11 6
12 4
13 3
14 5
15 5
16 4
17 5
18 3
19 2
20 6
21 6
22 6
23 4
24 4
25 3
26 4
27 4
28 5
29 4
30 3
31 6
32 4
33 3
34 5
35 2
36 5
37 6
38 1
39 5
40 5
41 6
42 6
43 4
44 6
45 4
46 6
47 6
48 4
49 4
50 6
51 6
52 6
53 5
54 5
55 4
56 6
57 5
58 5
59 5
60 5
61 6
62 5
63 6
64 6
65 6
66 6
67 6
68 5
69 5
70 4
71 4
72 4
73 3
74 2
75 2
76 4
77 6
78 6
79 4
80 4
81 4
82 4
83 4
84 5
Emotional Intelligence Assessment
Please reply to each item below by selecting the one alternative that is most likely to be
your response. Think about the way you usually respond to these kinds of situations,
not the way you would like to respond or the way you think you should respond. No
correct answers exist for any of the items, and your scores will be most useful if you
provide an accurate assessment of your typical behavior. Mark (with an "x") only one
answer per item.

1 When I get really upset, I…

a. x Analyze why I am so disturbed.
b. Blow up and let off steam.
c. Hide it and remain calm.

2 In a situation in which a colleague takes credit in public for my work and my ideas, I would probably…
a. Let it slide and do nothing in order to avoid a confrontation.
b. x Later-in private-indicate that I would appreciate being given credit for my work and ideas.
c. Thank the person in public for referencing my work and ideas and then elaborate on my contributio

3 When I approach another person and try to strike up a conversation but the other person doesn’t respond, I…
a. Try to cheer up the person by sharing a funny story.
b. Ask the person if he or she wants to talk about what's on his or her mind.
c. x Leave the person alone and find someone else to talk to.

4 When I enter a social group I usually…

a. x Remain quiet and wait for people to talk to me.
b. Try to find something complimentary I can tell someone.
c. Find ways to be the life of the party or the source of energy and fun.

5 On important issues I usually…

a. Make up my own mind and ignore others' opinions.
b. x Weigh both sides, and discuss it with others before making a decision.
c. Listen to my friends or colleagues and make the same decision they do.

6 When someone that I do not particularly like becomes romantically attracted to me, I usually…
a. Tell that person directly that I am not interested.
b. x Respond by being friendly but cool or aloof.
c. Ignore the person and try to avoid him or her.

7 When I am in the company of two people who have diametrically opposing points of view about an issue (for e
a. Find something upon which they can both agree and emphasize it.
b. Encourage the verbal battle.
c. x Suggest that they stop arguing and calm down.

8 When I am playing a sport and the game comes down to my last-second performance, I…
a. Get very nervous and hope that I don’t choke.
b. See this as an opportunity to shine.
c. x Stay focused and give it my best effort.

9 In a situation in which I have an important obligation and need to leave work early, but my colleagues ask me to
a. Cancel my obligation and stay to complete the deadline.
b. Exaggerate a bit by telling my colleagues that I have an emergency that I can't miss.
c. x Require some kind of compensation for missing the obligation.

10 In a situation in which another person becomes very angry and begins yelling at me, I…
a. Get angry in return. I don’t take that from anyone.
b. x Walk away. It doesn't do any good to argue.
c. Listen first, and then try to discuss the issue.

11 When I encounter someone who has just experienced a major loss or tragedy, I…
a. Really don’t know what to do or say.
b. x Tell the person I feel very sorry and try to provide support.
c. Share a time when I experienced a similar loss or tragedy.

12 When someone makes a racist joke or tells a crude story about a member of the opposite sex in mixed compan
a. Point out that this is inappropriate and not acceptable, and then change the subject.
b. x Ignore it so I don't cause a scene.
c. Get really upset and tell the person just what I think of what he or she said.
uld probably…

ork and ideas.

orate on my contributions.

on doesn’t respond, I…

ew about an issue (for example: politics, abortion, war) and are arguing about it, I…
my colleagues ask me to stay to meet a deadline, I would probably…

te sex in mixed company, I usually…

Cognitive Style Indicator
This instrument assesses the way you gather and evaluate information and make
decisions. There are not right or wrong answers, and the accuracy of your results will
depend on the extent to which you honestly answer each question. Please use the
following scale in responding to each item:

Rating Scale
1 Totally disagree
2 Disagree
3 Neither agree or disagree
4 Agree
5 Totally agree

4 1. Developing a clear plan is very important to me.

3 2. I like to contribute to innovative solutions.
4 3. I always want to know what should be done when.
3 4. I prefer to look at creative solutions.
4 5. I want to have a full understanding of a problem.
4 6. I like detailed action plans.
4 7. I am motivated by ongoing innovation.
5 8. I like to analyze problems.
4 9. I prefer a clear structure to do my job.
2 10. I like a lot of variety in my life.
4 11. I engage in detailed analyses.
5 12. I prefer well-planned meetings with a clear agenda.
3 13. New ideas attract me more than existing solutions.
4 14. I study each problem until I understand the underlying logic.
5 15. I make definite appointments and follow-up meticulously.
4 16. I like to extend the boundaries.
4 17. A good task is a well-prepared task.
1 18. I try to avoid routine.
Locus of Control Scale
This questionnaire assesses your opinions about certain issues. Each item consists of a pair of alternatives marked with a
b. Mark (with an "x") only one answer per item with which you most agree. If you believe both alternatives to some exte
select the one with which you most strongly agree. If you do not believe either alternative, mark the one with which you
least strongly disagree. Since this is an assessment of opinions, there are no right or wrong answers. When you have finish
each item, click on the scoring tab to view your results. This questionnaire is similar, but not identical, to the original locus
control scale developed by Julian Rotter. The comparison data provided in the scoring key comes form research using
Rotter's scale instead of this one. However, the two instruments assess the same concept, are the same length, and their
mean scores are similar.

1 a. Leaders are born, not made.

x b. Leaders are made, not born.

2x a. People often succeed because they are in the right place at the right time.
b. Success is mostly dependent on hard work and ability.

3x a. When things go wrong in my life, it's generally because I have made mistakes.
b. Misfortunes occur in my life regardless of what I do.

4x a. Whether there is war or not depends on the actions of certain world leaders.
b. It is inevitable that the world will continue to experience wars.

5x a. Good children are mainly products of good parents.

b. Some children turn out bad no matter how their parents behave.

6 a. My future success depends mainly on circumstances I can't control.

x b. I am the master of my fate.

7x a. History judges certain people to have been effective leaders mainly because circumstances made them vi
b. Effective leaders are those who have made decisions or taken actions that resulted in significant contribu

8 a. Avoiding punishing children guarantees that they will grow up irresponsible.

x b. Spanking children is never appropriate.

9 a. I often feel that I have little influence over the direction my life is taking.
x b. It is unreasonable to believe that fate or luck plays a crucial part in how my life turns out.

10 x a. Some customers will never be satisfied no matter what you do.

b. You can satisfy customers by giving them what they want when they want it.

11 a. Anyone can get good grades in school by working hard enough.

x b. Some people are never going to excel in school no matter how hard they try.
12 x a. Good marriages result when both partners continually work on the relationship.
b. Some marriages are going to fail because the partners are just incompatible.

13 x a. I am confident that I can improve my basic management skills through learning and practice.
b. It is a waste of time to try to improve management skills in a classroom.

14 x a. More management skills courses should be taught in business schools.

b. Less emphasis should be put on skills in business schools

15 x a. When I think back on the good things that happened to me, I believe they happened mainly because of so
b. The bad things that have happened in my life have mainly resulted from circumstances outside my contro

16 a. Many exams I took in school were unconnected to the material I had studied, so studying hard didn't help
x b. When I prepared well for exams in school, I generally did quite well.

17 a. I am sometimes influenced by what my astrological chart says.

x b. No matter how the stars are lined up, I can determine my own destiny.

18 x a. Government is so big and bureaucratic that it is very difficult for any one person to have any impact on w
b. Single individuals can have a real influence on politics if they will speak up and let their wishes be known.

19 a. People seek responsibility in work.

x b. People try to get away with doing as little as they can.

20 a. The most popular people seem to have a special, inherent charisma that attracts people to them.
x b. People become popular because of how they behave.

21 a. Things over which I have little control just seem to occur in my life.
x b. Most of the time I feel responsible for the outcomes I produce.

22 x a. Managers who improve their personal competence will succeed more than those who do not improve.
b. Management success has very little to do with the competence possessed by the individual manager.

23 a. Teams that win championships in most sports are usually the teams that, in the end, have the most luck.
x b. More often than not, teams that win championships are those with the most talented players and the bes

24 x a. Teamwork in business is a prerequisite to success.

b. Individual effort is the best hope for success.

25 a. Some workers are just lazy and cant be motivated to work hard no matter what you do.
x b. If you are a skillful manager, you can motivate almost any worker to put forth more effort.

26 x a. In the long run, people can improve this country's economic strength through responsible action.
b. The economic health of this country is largely beyond the control of individuals.
27 a. I am persuasive when I know I'm right.
x b. I can persuade most people even when I'm not sure I'm right.

28 x a. I tend to plan ahead and generate steps to accomplish the goals that I have set.
b. I seldom plan ahead because things generally turn out OK anyway.

29 x a. Some things are just meant to be.

b. We can change anything in our lives by hard work, persistence, and ability.
 f alternatives marked with a or
oth alternatives to some extent,
mark the one with which you
nswers. When you have finished
identical, to the original locus of
omes form research using
re the same length, and their

circumstances made them visible and successful.

esulted in significant contributions.

ife turns out.

 ng and practice.

appened mainly because of something I did.

umstances outside my control.

d, so studying hard didn't help at all.

son to have any impact on what happens.

nd let their wishes be known.

acts people to them.

hose who do not improve.

y the individual manager.

the end, have the most luck.

t talented players and the best preparation.

hat you do.

h more effort.

h responsible action.
Tolerance of Ambiguity Scale
Please respond to the following statements by indicating the extent to which you agree or
disagree with them. Fill in the blanks with the number from the rating scale that best represents
your evaluation of the item.

Rating Scale
1 Strongly disagree
2 Moderately disagree
3 Slightly disagree
4 Neither agree nor disagree
5 Slightly agree
6 Moderately agree
7 Strongly agree

2 1. An expert who doesn't come up with a definite answer probably doesn't know too much.
1 2. I would like to live in a foreign country for a while.
6 3. There is really no such thing as a problem that can't be solved.
2 4. people who fit their lives to a schedule probably miss most of the joy of living.
5 5. A good job is one where what is to be done and how it is to be done are always clear.
4 6. It is more fun to tackle a complicated problem than to solve a simple one.
7 7. In the long run it is possible to get more done by tackling small, simple problems rather than large and comp
6 8. Often the most interesting and stimulating people are those who don't mind being different and original.
6 9. What we are used to is always preferable to what is unfamiliar.
3 10. People who insist upon a yes or no answer just don't know how complicated things really are.
5 11. A person who leads an even, regular life in which few surprises or unexpected happenings arise really has a
6 12. Many of our most important decisions are based upon insufficient information.
6 13. I like parties where I know most of the people more than ones where all or most of the people are complet
1 14. Teachers or supervisors who hand out vague assignments give one a chance to show initiative and originali
3 15. The sooner we all acquire similar values and ideals the better.
4 16. A good teacher is one who makes you wonder about your way of looking at things.
 2
7
6
6
5
4
er than large and complicated ones. 7
fferent and original. 2
6
5
enings arise really has a lot to be grateful for. 5
2
the people are complete strangers. 6
w initiative and originality. 7
3
4
Core Self-Evaluation Scale
Below are several statements with which you may agree or disagree. Using
the response scale below, indicate your level of agreement or disagreement
with each statement.

Rating Scale
1 Strongly disagree
2 Disagree
3 Neutral
4 Agree
5 Strongly agree

4 1. I am confident I get the success I deserve in life.

2 2. Sometimes I feel depressed.
4 3. When I try, I generally succeed.
2 4. Sometimes when I fail I feel worthless.
5 5. I complete tasks successfully.
1 6. Sometimes I do not feel in control of my work.
5 7. Overall, I am satisfied with myself.
1 8. I am filled with doubts about my competence.
5 9. I determine what will happen in my life.
2 10. I do not feel in control of my success in my career.
4 11. I am capable of coping with most of my problems.
1 12. There are times when things look pretty bleak and hopeless to me.
4
4
4
4
5
5
5
5
5
4
4
5
Chapter 1 Self-Assessment Scores
Instrument Scale Score
Pre- Post-

Self-Awareness Assessment Self-disclosure 21 21

Awareness of Own Values 32 33
Total 53 54

Emotional Intelligence Assessment Item Points

Emotional Awareness 1 10
5 10
9 10

Emotional Control 2 5
6 5
10 0

Emotional Diagnosis 3 0
7 0
11 10

Emotional Response 4 0
8 10
12 0
Total 60

Points
Cognitive Style Indicator (8th edition of Knowing Style 4
the text) Planning Style 4.285714286
Creating Style 2.857142857

Item Points
Locus of Control Locus of Control Score 2 1
3 0
4 0
5 0
6 0
7 1
9 0
10 1
11 1
12 0
13 0
15 0
16 0
 17 0
18 1
20 0
21 0
22 0
23 0
25 0
26 0
28 0
29 1
Total 6

Points
Tolerance of Ambiguity Novelty 24
Complexity 40
Insolubility 10
Total 74

Points
Core Self-Evaluation Avg. Self-Esteem (#1-3) 4
Avg. Self-Efficacy (#4-6) 4.666666667
Avg. Emotional Stability (#7-9) 5
Avg. Locus of Control (#10-12) 4.333333333
Average of All Scores 4.5
Total 54
 Totals
Pre Post
Self-Awareness Assessment 53 54
Emotional Intelligence
Assessment 60
Locus of Control 6
Tolerance of Ambiguity 74
Core Self-Evaluation 54