Technical Note 3729A

Vehicles Type
Clio II XB0X
Mégane XAXX
Scénic JAXX
Laguna XG0X
Avantime DE0X
Trafic XLXX
Mégane II XMXX
Scénic II JMXX
Vel Satis BJ0X
Espace IV JK0X
Master II XDX X

Navigation system
CARMINAT and TRAFFIC INFO
Top of the range

Edition 5 - November 2008 Edition Anglaise

"The repair procedures given by the manufacturer in this document are based on the All rights reserved by Renault s.a.s.
technical specifications current when it was prepared.
Copying or translating, in part or in full, of this document or use of the service part
The procedures may be modified as a result of changes introduced by the reference numbering system is prohibited without the prior written authority of
manufacturer in the production of the various component units and accessories from RENAULT s.a.s.
which his vehicles are constructed."

© Renault s.a.s. 2008

 Contents

Page

83C ON BOARD TELEMATIC SYSTEM

Operation 83C-1
System description 83C-5
Central Communication Unit 83C-7
Console 83C-9
Navigation CD-ROM reader 83C-11
Screen 83C-13
Aerial 83C-18
Speaker 83C-19
Initialisation 83C-22
Upgrading the Navigation CD-ROM software 83C-23
Changing the language 83C-24
Relocation 83C-26
Navigation menus 83C-27
Customer complaints 83C-29
Fault finding charts 83C-30
Top of the Range navigation system: Fault finding charts 83C-31
 ON BOARD TELEMATIC SYSTEM
Operation 83C
A special multiplex network for the Carminat function
WARNING
connects the navigation computer, the Central
With this type of navigation system, it is essential to
Communication Unit and screen, the Central Display
wait for the system to shut down completely
Unit and radio (depending on the vehicle's equipment).
(approximately 1 minute) before disconnecting the
battery.
This system uses the following to function:
– a Central Communication Unit (CCU),
– a console (integrated/not integrated into the Central
The CARMINAT navigation system comprises a
Communication Unit),
screen and a voice synthesiser to provide guidance for
– an electronic navigation computer comprising
the driver.
acceleration sensors (gyroscope) and the navigation
This system can: CD-ROM reader,
– a satellite link (satellite aerial) allowing the vehicle to
find a specific location, such as: be located,
●
– a road, street or avenue, – a screen to display written data and maps,
– a hotel – a speaker for giving voice instructions,
– a CD ROM with the maps of the country the vehicle
– public services,
is delivered to,
– a garage or petrol station.
– an FM aerial for traffic information messages.
– etc.
– a Screen Operation Unit (Mégane II).
● select guidance modes in order to:
NOTE :
– optimise journey time,
– select the shortest distance
● If the vehicle ignition is switched off, it may take the
– plan a route travelling on main roads
navigation system a few minutes to determine its
– or take the scenic route,
exact position (see the Relocation) section.
– avoid tolls.
● If the vehicle battery has been disconnected, the
system may need up to 20 minutes to calculate its
Each mode is symbolised by a different icon that
exact location. The vehicle must therefore be
appears on the status line on the lower part of the
outdoors (with the system running) to pick up the
screen.
satellite signals with the satellite aerial.
● The system can also operate without valid satellite
● store addresses in the address book.
data. Under these circumstances, there may be a
display road maps of: loss of precision in pinpointing exact locations.
●
● Once the exact position has been located by the
– the present location,
satellite system, the on-screen satellite symbol turns
– or the destination,
from red to green.
● When travelling on the motorway, the distance data
● display trip or arrival time (see Screen).
provided by the system to indicate exits will differ
receive written or spoken messages from the traffic from the information on the signs. This is because
●
information system. motorway signs calculate distance from the start of
the motorway exit, while the CARMINAT system
calculates from the end of the exit.
Note:
For information on operating the system and
descriptions of the various menus, see the system
user's manual.

The Carminat system uses the vehicle speed signal

provided by the ABS computer to calculate the
distance travelled and the reversing information.

83C-1
 ON BOARD TELEMATIC SYSTEM
Operation 83C
BASIC PRINCIPLES OF THE TRAFFIC Traffic information terminal processing reminders:
INFORMATION SERVICE
TMC pictogram display logic:
When connected to navigation, the system has access ⇒red = no traffic information available in this
to information on traffic conditions: TMC: Traffic geographic area or poor reception,
Message Channel. ⇒black = no traffic information locators on the
CD-ROM,
The system uses: ⇒green = the system is tuned to a frequency that
– the navigation computer which receives, locates and can supply traffic information..
recognizes the information received,
– the TMC locators on the map CD-ROM, The term TMC is replaced with the name of the service
– the information collected and broadcast (by public operator to which the system is tuned (if the operator
authorities) in RDS - TMC format (communications broadcasts a name).
protocol).
The system can display in either text or pictogram
form. It suggests a detour if a problem is located on the
WARNING
proposed itinerary.
RENAULT is not responsible for the information
collection and broadcasting services in Europe,
● The level of disruption is indicated by a pictogram ∆:
which are still in development.
⇒green = traffic problem with detour,
⇒red = traffic problem without detour,
⇒red (full) = very serious traffic problem within a
radius of 30 miles (50 km).

Note:
To work, the Navigation CD-ROM software version
must be more recent than 2000-1.

83C-2
 ON BOARD TELEMATIC SYSTEM
Operation 83C
EXAMPLES OF TRAFFIC INFORMATION PICTOGRAMS

1 Accident
2 Traffic jam
3 Slippery conditions
4 Strong winds
5 Slow traffic
6 Fog
7 Road works
8 Danger
9 Parking possible
10 Bad weather
11 Slow traffic
12 Traffic problems in both directions
13 Road partially closed or narrowed
14 Vehicle travelling in the opposite direction
15 Restricted speed
16 Vehicle breakdown

83C-3
 ON BOARD TELEMATIC SYSTEM
Operation 83C
Spring/
Autumn 2002/ Spring/
Map CD-ROM summer TMC locator table
Winter 2003 Summer 2003
that covers 2002 finding software
version version
the country version version (2)
(2003-A) (2003-B)
(2002-B)

France France (1) yes yes yes 2000-1

Germany Germany (1) yes (100%) yes (100%) yes (100%) 1999-1

UK/Irish
Great Britain yes (100%) yes (100%) yes (100%) Not applicable
Republic

UK/Irish
Ireland start yes yes Not applicable
Republic

Switzerland/
Switzerland yes yes (100%) yes 2001-a
Austria

Switzerland/
Austria yes yes yes (100%) Autumn/Winter 2001
Austria

Holland Benelux yes (100%) yes (100%) yes (100%) 1999-1

Espana/
Spain yes yes yes Autumn/Winter 2001
Portugal

Italy Italy (1) yes yes yes 2000-1

Belgium Benelux yes yes yes (100%) 1999-1

Luxembourg Benelux yes yes yes (100%) Not applicable

Espana/
Portugal yes yes yes Not applicable
Portugal

Sweden/
Sweden yes yes yes (100%) Spring/Summer 2002
Denmark

Sweden/
Denmark yes yes yes (100%) Spring/Summer 2002
Denmark

start (Helsinki,
Finland Scandinavia no no Not applicable
Tampere)

Akershus and
Norway Scandinavia no no Not applicable
∅stfold

2003-A + (Brno,
Czech Switzerland/ start (Prague
no Plzen, Ostrava, Not applicable
Republic Austria + main roads)
Karlovy Vary)

Switzerland/ start (Bratislava

Slovakia no no Not applicable
Austria and main roads)

Poland --- no no no Not applicable

Hungary --- no no no Not applicable

(1) The France/Germany/Italy border zones are available on the Switzerland/Austria CD-ROM.
(2) The TMC locator tables enable drivers to receive traffic information if it is broadcast in the country concerned
(more specifically, they enable the broadcast events to be located on the map).

83C-4
 ON BOARD TELEMATIC SYSTEM
Description of the system 83C
DIAGRAM

1 Central Communications Unit

2 Console
3 Carminat computer (CD-ROM reader)
4 Screen
5 Seat belt information (for display)
6 External temperature information (for display)
7 Radio
8 Voice synthesiser speaker
9 Steering wheel radio control
10 Radio aerial
11 Radio connection (mute)
12 Vehicle's multiplex connection
13 Satellite aerial

83C-5
 ON BOARD TELEMATIC SYSTEM
Description of the system 83C
WARNING
When replacing a navigation system component, it is essential to check that the software is compatible with the
navigation CD-ROM reader, the Central Communication Unit, and the languages CD-ROM.

Central
Navigation
System Communication
CD-ROM reader Languages
software Unit version Application Notes on Changes
version read from CD-ROM
version read from
menus
menus

nav: 0182 (1)

2A 2.5 03/2001 -
csb: 1.80 or 1.82
2.4
(2) nav: 0196 (1) ● new traffic information
2B 2.5 01/2003
csb: 1.80 or 1.82 messages

● alternative route
nav: 0304 (1) suggestion
3 3.63 3.0 01/2002
csb: 3.00 ● new rotary knob
functions

nav: 0350 (1)

3A 3.67 3.5 - -
csb: 3.00 or 3.01

3B - never used - - -

nav: 0376 All versions ● new traffic information

3 C (2) 3.67 01/2003
csb: 3.00 or 3.01 CD-ROM messages

nav: 0434 (1) ● screen monitor

4 4.51 4.0 10/2002
csb: 4.31 or 4.32

(2) nav: 0457 All versions ● new traffic information

4A 4.60 02/2003
csb: 4.31 or 4.32 CD-ROM messages

4B - - - 04/2003 ● restricted access

(1) Languages CD - NAV5 all versions compatible.

(2) Software upgrade using the Languages CD - NAV5 all versions CD-ROM.

83C-6
 ON BOARD TELEMATIC SYSTEM
Central Communication Unit 83C
Depending on the vehicle, the Central Communication
Unit may have a console.

The Central Communication Unit can:

● adjust the clock,
● act as a go-between for the vehicle's multiplex
network and the Carminat system network,
● use multiplex data (depending on the vehicle),
● manage the car radio control on the steering wheel or
the console (depending on the vehicle equipment),
● control braking conditions, and the vehicle and
system configurations,
● control the screen display (with the navigation
CD-ROM reader),
● receive written or spoken messages from the traffic
information system (via the aerial),
● manage voice synthesiser and navigation messages,
● transfer data from the radio for display.

83C-7
 ON BOARD TELEMATIC SYSTEM
Central Communication Unit 83C
CONNECTIONS

See Technical Note Wiring diagrams, vehicle,

code 1125.
See Technical Note Wiring diagrams, vehicle,
code 1125.

83C-8
 ON BOARD TELEMATIC SYSTEM
Console 83C
The console may be integrated into the Central
Communication Unit or independent, depending on the
vehicle.

It comprises:

● a rotary knob (A), used for:

– navigating the various menus,
– confirming,
● a button (B), used for:
– scrolling through the menu in manual mode,
– selecting options in the different menus,
● a menu button (M) (depending on the vehicle) which
allows you to return to the main menu,
● a button (I) which repeats audio messages,
● a button (C) which switches off audio messages,
● buttons (+) and (-) which increase and reduce the
volume of audio messages.

83C-9
 ON BOARD TELEMATIC SYSTEM
Console 83C
ESPACE IV - CLIO II - MEGANE - SCENIC - SCENIC II

The independent console is connected to the Central Special notes on the Mégane and Scénic
Communication Unit by a special 12 track connector.
The console is clipped below the screen.
Note:
It is necessary to remove the upper section of the
Only the feeds and earths can be checked.
dashboard and the screen to reach the connector.

CONNECTION

Special notes on Clio II, Scénic II and Espace IV

See Technical Note Wiring diagrams, vehicle,

code 972.

83C-10
 ON BOARD TELEMATIC SYSTEM
Navigation CD-ROM reader 83C
The navigation CD-ROM reader works by using
Note:
sensors that detect vehicle motion. The vehicle's
– With the ignition off, the CD-ROM player lights up
tachometric (or ABS) sensor calculates the distance
automatically when the eject button is pressed and
travelled while the gyroscope registers rotation when
will remain lit for about 1 minute (if the ignition is
cornering.
not switched on again).
– The player lights up automatically when the
By making comparisons with the digital map (on the
ignition is turned on.
CD-ROM), the system corrects inaccuracies (tyre
– When the ignition is switched off, it remains on for
pressure and wear, temperature etc.) to pinpoint the
approximately 1 minute, during which time the
vehicle's location.
battery must not be disconnected.
– The navigation CD-ROM readers differ,
WARNING depending on whether installed horizontally or
After the battery has been disconnected or the vertically.
navigation computer replaced, relocation of the
vehicle is automatic (see the Relocation section).

The system will be programmed in French by default

after the navigation CD-ROM reader has been
replaced.
To change languages, see Language Settings.

WARNING
When the navigation CD-ROM reader is replaced,
the addresses stored in the old unit cannot be
recovered.

83C-11
 ON BOARD TELEMATIC SYSTEM
Navigation CD-ROM reader 83C
CONNECTIONS

See Technical Note Wiring diagrams, vehicle,

code 662.

83C-12
 ON BOARD TELEMATIC SYSTEM
Screen 83C
The screen can display: Special features of the radio (depending on the
– the various menus, vehicle)
– the destination direction
– the distance from the destination If the vehicle is fitted with an original radio, the display
– the journey maps will appear on the screen bar (radio on only).
– the distance remaining until the next change of
direction, When the radio is being adjusted, the radio display fills
– the road maps the screen (for greater visibility) in list or preset mode.
– etc.
Note:
It lights up a few seconds after the + accessories feed
If the radio information does not appear on screen,
is switched on or the radio is switched on and displays
see the Initialisation section.
the security message.

It switches itself off about 45 seconds after the ignition

is switched off. Special notes on the clock

The clock is connected to the satellite link (GPS).

The reference time is adjusted manually via the Clock
Note: menu, but the satellite connection allows precise
The screen colour and brightness can be altered adjustment.
using the Screen configuration menu:
– daytime blue or dark blue (side lights).
– night time blue or dark blue (side lights on). WARNING
Do not use cleaning products to clean the screen.
It should be wiped with a soft, dry cloth or a damp
cloth.

1 Time
2 External temperature
3 Traffic information message pictogram
4 Time of arrival or journey remaining (can be
configured)
5 Guidance mode pictogram
6 Disk present pictogram
7 Satellite reception quality pictogram
8 Radio display (depending on vehicle)
9 Tyre pressure monitor and opening elements
(depending on the vehicle)

83C-13
 ON BOARD TELEMATIC SYSTEM
Screen 83C
DISPLAY
Opening
Seat belt Opening
Tyre warning element
Time Radio Temperature indicator Tyre location element
light warning
light location
light
Clio II X X X - - - - -
Mégane (1) (1)
- - - - X X X (1) X (1)
(XAXX)
Scénic (1) (1)
X X X - X X X (1) X (1)
(JAXX)
Mégane II
X X X - - - - -
(XMXX)
Scénic II
X X X - - - - -
(JMOX)
Laguna II X X X X X X X X
Vel Satis - X X X X - X -
Espace IV - X - - - - - -
Avantime - - - - - - - -

(1) Vehicles fitted with the Tyre Pressure Monitor System

83C-14
 ON BOARD TELEMATIC SYSTEM
Screen 83C
CONNECTIONS

See Technical Note Wiring diagrams, vehicle,

code 1127.

83C-15
 ON BOARD TELEMATIC SYSTEM
Screen 83C
MEGANE II

CENTRAL DISPLAY UNIT CONNECTIONS

Note:
The screen connections are the same as in other
vehicles.

See Technical Note Wiring diagrams, Mégane II,

Code 1303.

83C-16
 ON BOARD TELEMATIC SYSTEM
Screen 83C
ESPACE IV

Note:
The screen mounting has a switch (B) that switches
off the display when the dashboard cover is closed.

83C-17
 ON BOARD TELEMATIC SYSTEM
Aerial 83C
The satellite aerial

This picks up satellite signals so that the electronic

navigation computer (CD-ROM player) can locate the
position of the vehicle.

When the satellite reception is good, a green

pictogram (1) is displayed on screen.

When the satellite reception is poor (caused by going

through a tunnel or along a street surrounded by tall
buildings, etc.), a red pictogram is displayed on
screen.

Note:
Relocation is automatic once the battery has been
reconnected or the navigation computer has been
replaced: drive the vehicle to an outdoor open area
with the ignition off and wait a few minutes. When the
satellite reception is good, a green pictogram is
displayed on screen.

WARNING
The satellite aerial wire is very fragile. Do not bend
or trap it.

Note:
The satellite aerial is also used for the hands-free
phone. Some vehicles are fitted with a dual band
aerial.

83C-18
 ON BOARD TELEMATIC SYSTEM
Speaker 83C
The navigation system can use: Special notes for Clio II
– a special speaker,
– the voice synthesiser speaker (the Central The special system speaker (2) is located beneath the
Communication Unit regulates the messages from heating control panel. The central console
the voice synthesiser), compartment needs to be removed to remove the
– a radio speaker. speaker.

Special notes on the Mégane and Scénic

The special system speaker (1) is located beneath the

upper section of the dashboard.

Special notes on the Laguna II and Vel Satis

The speaker (3) is positioned in place of the voice

synthesiser speaker.

83C-19
 ON BOARD TELEMATIC SYSTEM
Speaker 83C
Special notes on the Trafic II
Note:
To remove it, unclip the upper section of the
The speaker used for the navigation system is the front
instrument panel (see Workshop Repair
right-hand radio speaker.
Manual 364).

Special notes on the Avantime Special notes on the Scénic II

The special system speaker (4) is positioned near to To remove the speaker, remove the lower trim from the
the central console light. dashboard.

Special notes on the Mégane II

The special system loudspeaker (A) is located beneath

the upper section of the dashboard.

83C-20
 ON BOARD TELEMATIC SYSTEM
Speaker 83C
Special notes on the Espace IV

Vehicle with voice synthesiser.

The navigation speaker (1) is the same as the voice
synthesiser speaker if the vehicle is equipped with both
features.
Messages are controlled by the Central
Communications Unit.

Vehicle without voice synthesiser.

The navigation speaker (1) is under the dashboard on
the driver's side.

83C-21
 ON BOARD TELEMATIC SYSTEM
Initialisation 83C
INITIALISATION
INITIALISATION
This procedure must be followed every time a part is Vehicles Keys
replaced.
Clio II M and C
Trafic II M and C
WARNING Mégane and Scénic − and →
If the vehicle is fitted with a radio, it must be switched Mégane II M and C
on during initialisation. If it is not, the steering wheel Scenic II M and C
radio control will not function and the screen will not Laguna II M and C
display radio data. Vel Satis M and C
Avantime M and C
1 Switch off the ignition, Espace IV M and C
2 Wait until the system completely shuts down Master II M and C
(approximately 1 minute).
3 Switch the radio on,
4 Switch on the ignition (wait about 20 seconds), System configurations
5 Press the buttons simultaneously (see table).
Top
6 Read the vehicle part number (refer to the table). Entry
without of the
7 Carry out the steering wheel control test, Vehicles level
radio range
8 The satellite aerial connection (connected / not radio
radio
connected to GPS) appears on the screen,
9 Ignore radio aerial and telephone tests, Clio II 0312 0302 -
10 Exit setting using the rotary knob, Trafic II 0612 0602 -
11 Switch off the ignition (1 minute). Mégane and 1612 1602 -
Scénic 1312 1326 1327
Note: Mégane II 1412 1402 1407
If the configuration does not correspond to the Scenic II 0012 0002 0007
vehicle, check the vehicle wiring (multiplex lines) and Laguna II - 0102 0107
the part numbers of the components. Vel Satis 0412 - -
Avantime - 0207 0217
Espace IV 0712 0702 -
Master II

83C-22
 ON BOARD TELEMATIC SYSTEM
Upgrading the Navigation CD-ROM reader software 83C
Upgrading the navigation CD-ROM reader software 10 Wait approximately 2 minutes. A progress bar
takes approximately 5 minutes. appears. It enables you to track the progress of the
software upgrade.
If the CD-ROM is ejected during installation, carefully
clean it, then reinsert it into the reader. The system will
Note:
automatically restart.
The progress bar may remain at 100% for a few
seconds. This is normal system operation.
1 Switch on the ignition without starting the
engine.
11 Once the upgrade is finished, the system
automatically ejects the Languages CD - Nav5 All
WARNING Versions.
Do not switch off the ignition during this operation or 12 The system then reboots with a message: The
the navigation system will become unusable. system will reboot now.
13 The screen goes black and the RENAULT logo
2 Select OK on the Navigation system welcome appears.
screen. 14 Next the system displays the Navigation menu.
3 Select Navigation from the main menu. 15 The system upgrade is now completed. Insert the
4 Eject the map CD-ROM by pressing the Eject map CD-ROM into the reader.
button on the front of the CD-ROM reader. See
Technical Note Navigation Assistance for the
Note:
location of the parts.
The Languages CD - Nav5 All Versions must be
5 Insert the CD-ROM labelled Languages CD -
used instead of the old one to install new languages
Nav5 All Versions.
into the system.
6 Once the CD-ROM has been detected (which
takes a few seconds), the system asks: load
software?.
7 Select Yes if the current version displayed and
new version differ.

Note:
If both versions are identical, select No: the system
already has the new software. The system then
automatically ejects the Languages CD - Nav5 All
Versions. Insert the map CD-ROM into the reader.

8 A wait message is then displayed for

approximately 15 seconds before the screen goes
black.
9 After about ten seconds, the system indicates it will
update the software (The installation program
will update your system).

83C-23
 ON BOARD TELEMATIC SYSTEM
Changing language 83C
The system will be programmed in French by default ● Change voice messages
after the navigation computer has been replaced.
1 With the ignition switched on, press the eject
You must carry out these two operations to change the button to remove the electronic navigation
language: computer cartographic CD-ROM

● Change menus language 2 The screen will display the message No CD in

the player.
1 With the ignition switched on, press the eject
button to remove the electronic navigation 3 Confirm OK by pressing the rotary knob.
computer cartographic CD-ROM
4 Select the * Configurations menu then
2 The screen will display the message No CD in the Language.
player.
Note:
3 Confirm OK by pressing the rotary knob.
If the desired language does not appear in the menu,
do the following:
4 Select the Language menu.

1 Select other language.

2 The system prompts you to insert the language

CD-ROM.

3 Insert the CD-ROM, and then press the rotary knob

to confirm.

4 Select the language to be replaced (language 1 or

2) by turning the knob.

5 Use the rotary knob to select the language to load

from the list of available languages stored on the
CD-ROM and then confirm with load.

6 Wait a few seconds. The screen will turn black and

then white and display a message in black and red
with a horizontal bar to show the loading time
remaining.

7 When loading is complete, the language CD-ROM

is ejected from the reader and OK is displayed on
screen.

8 Continue with voice message changing procedure.

9 Reinsert the cartographic CD-ROM into the

reader.

83C-24
 ON BOARD TELEMATIC SYSTEM
Changing language 83C
Country languages available in Country languages available in
the system the manual

French yes yes

German yes yes

English (GB) yes yes

English (USA) yes NO

Dutch yes yes

Spanish yes yes

Italian yes yes

Swedish yes (except system menus) NO

Danish yes (except system menus) NO

Portuguese NO NO

Czech NO NO

Slovak NO NO

83C-25
 ON BOARD TELEMATIC SYSTEM
Relocation 83C
The vehicle has to be relocated after the electronic
navigation computer has been replaced or the battery
disconnected.

Drive the vehicle to an open area outdoors and wait for

a few minutes with the ignition switched on.

When the satellite reception is good, a green

pictogram (1) is displayed on screen.

If the vehicle is not correctly located on the map, drive

the vehicle along various main roads on the mapped
routes (0.6 to 1.8 miles (1 to 3 km as necessary).

Note:
the locating operation may take up to 20 minutes
maximum.

83C-26
 ON BOARD TELEMATIC SYSTEM
Navigation menus 83C
Welcome message

Navigation Adjustments Language * Monitor *

– guidance
– map
Change voice
– address book
messages
– monitor
language
– emergency
– configuration

Clock System

Adjusting the set

time
(Expert mode)
Code: 4112

System test Config Functions test

– configuration
– Central
Communication
Unit type
– software version
Console Test Bus Test RDS/TMC Vehicle
– date of
manufacture
– CAN V – frequency – speed
– 12 NC
– CAN M – reception level – + after ignition
– checksum
– IIC – RDS quality: feed
– + ACC
– SSPP
– battery
voltage
satellite console – seat belt
– + light
– reverse gear
– external
temperature

* depending on the version

83C-27
 ON BOARD TELEMATIC SYSTEM
Navigation menus 83C
Welcome message

Adjustments Navigation Language * Monitor *

Address
Guidance Card Configuration Emergency Monitor
book

Guidance Screen Traffic System

Language Units Volume
modes config information information

Changing – day colour – SDVC

the menu – status line – voice
language – card colour messages
– night colour – volume
– brightness
adjustment

Speed Pre-
Fault finding Configuration
correction adjustments

– series number
– product model
– software version
– week of manufacture
(Code) – year of manufacture
4112 – CBS software
version

Read GPS Read I/O Restricted

Read errors Simulation
data statuses access *

– sensor status – tachograph pulse – usable simulation

– longitude – internal temperature – unusable simulation
– latitude – battery
– geographical height – injection button
– number of satellites – steering

* depending on the version

83C-28
 183C SYSTEM
ON BOARD TELEMATIC
Customer complaints 83C
SCREEN DOES NOT OPEN ALP 1

INCORRECT SCREEN ANGLE OR SCREEN FREEZES ALP 2

THE SCREEN STAYS BLACK INTERMITTENTLY OR

ALP 3
PERMANENTLY

SCREEN IS BACKLIT OR FROZEN ON THE RENAULT LOGO ALP 4

SCREEN DISPLAY FROZEN ALP 5

SCREEN DISPLAYS CONFIGURATION ERROR ALP 6

NO RADIO DISPLAY ON THE CARMINAT SCREEN (OR THE RADIO DISPLAY

ALP 7
REMAINS FROZEN)

WRONG TIME DISPLAYED ALP 8

NO CLOCK DISPLAY ALP 9

NO TYRE PRESSURE SYSTEM DISPLAY ALP 10

TYRE PRESSURE MONITOR DATA DISPLAYED ON VEHICLE WITHOUT IT ALP 11

NO OPENING ELEMENT SYMBOL DISPLAY ALP 12

NO SEAT BELT WARNING LIGHT DISPLAY ALP 13

NO VOICE MESSAGES ALP 14

NO TRAFFIC INFORMATION MESSAGE ON THE

ALP 15
SCREEN

POOR SATELLITE RECEPTION ALP 16

NO RADIO DATA ON THE INSTRUMENT PANEL (OR RADIO DATA NOT REFRESHED) ALP 17

TIME AND TEMPERATURE DATA ON INSTRUMENT PANEL AND NAVIGATION

ALP 18
SCREEN NOT THE SAME

IF THE VEHICLE JUMPS AROUND THE MAP DURING GUIDANCE, THE SYSTEM IS
ALP 19
DOING FREQUENT CALCULATIONS OR THE GUIDANCE IS FAULTY

83C-29
 ON BOARD TELEMATIC SYSTEM
Fault finding chart 83C
MEGANE II

ALP 1 Screen does not open

Check whether the screen opens

manually. Press the ON/OFF button
in front of the screen.

no
Does the screen open?

yes

Switch on the lights. Check that the

indicator lights on the keys in front of
the screen light up.

no
Do the indicator lights
come on?

Check the Screen Operation

Unit power supply (tracks 1 and
yes
9) and earth (track 7).
Switch of the ignition for 1 minute.
Switch on the ignition and, without
pressing the eject button, check that
the CD-ROM drive indicator light
comes on.

no
Does the warning
light come on?

Check the power supply

yes (ignition off = 0 V;
ignition on = 12 V):
It is a mechanical fault or an end- – to the Central Communication
stop programming fault. Disconnect Unit on track 7,
and reconnect the battery. If the – to the navigation CD-ROM
fault is still present, replace the reader on track 6,
Screen Operation Unit after – to the Screen Operation Unit
obtaining authorisation from on tracks 17 and 18.
Techline.

83C-30
 ON BOARD TELEMATIC SYSTEM
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MEGANE II

ALP 1
(continued)

Check whether the screen opens

automatically. Press the ON/OFF
button to close the screen, or press
the rotary knob.

no
Does the screen open?

yes

Check the multiplex link

(multimedia):
– between the Central
Communication Unit and the
Screen Operation Unit,
– between the Screen Operation
Unit and the navigation CD-ROM
reader.
Refer to the Wiring diagrams
Technical Note.

no
Are the connections
correct?

yes

Repair the wiring. Check the other

navigation system functions.
Activate the screen display several
times. The fault may be due to a
hard point in the Screen Operation
Unit. If the fault is still present,
replace the Screen Operation Unit
after obtaining authorisation from
Techline.

83C-31
 ON BOARD TELEMATIC SYSTEM
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MEGANE II

ALP 2 Incorrect screen angle or screen freezes

Incorrect screen angle or screen freezes.

Press the screen ON/OFF button.

Disconnect and reconnect the battery to reset the

Screen Operation Unit and reprogram the end stops.

Press the screen ON/OFF button.

If the fault is still present, replace the Screen

Operation Unit after obtaining authorisation
from Techline.

83C-32
 ON BOARD TELEMATIC SYSTEM
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ALP 3 The screen stays black intermittently or permanently

Print fault finding log FD98 of Technical Note 3700A

Switch on the ignition, check connections BCP3 or

BCP4 and SP2 or SP3 (see Wiring Diagram Technical Check the continuity and insulation of
Note, Vehicle, code 662, 1125) connections BCP3 or BCP4 and SP2 or
SP3 (see Wiring Diagram Technical
Note, Vehicle, code 662, 1125)

Test OK? NO

YES YES Test OK?

Check the status of the LED on the navigation

CD-ROM reader: NO
Replace the wiring or
repair it if a procedure exists

The red LED

NO
is it lit?

YES
Check if the ambient temperature display is ≤ 80˚C

Test OK?

YES
Wait until the ambient temperature display
is ≤ 75˚C

Test OK? NO

YES

Is the screen
still black? YES

NO
Normal system operation

83C-33
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ALP 3
CONTINUED 1

With the ignition on, check for 12 V and with the ignition
off check for 0 V on the following connections: 58D,
46M, 46N (see Wiring diagram Technical Note,
Vehicle, code 662)

Test OK? NO

YES Replace the reader of the

Check for a voltage on connection 46Y Navigation CD-ROM
< 5.5 V ignition on (see Technical Note wiring diagram,
vehicle, code 662)

Test OK? NO

YES
Check the continuity and insulation of the 46G, 46H,
46K, 46L video connections (see Wiring diagram
Technical Note, Vehicle, code 662)

Replace the wiring or

Test OK? NO
repair it if a procedure exists

YES
Replace the screen.

83C-34
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ALP 3
CONTINUED 2

Press the navigation CD-ROM

reader eject button several times

Does the red LED no

flash for approximately
1 minute?

Insert the languages CD-ROM into

yes
the reader.

On the Central Communication Unit,

with the grey connector connected,
check that the voltage on
connection 133C or CANL = 12 V Possible to
no
with the ignition on and = 0 V with insert CD?
the ignition off (see Wiring Diagram
Technical Note, Vehicle,
code 1125). yes

Change the navigation

Wait for 5 minutes,
CD-ROM reader

Does the
no
system restart?

yes

Follow the on-screen instructions.

83C-35
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ALP 3
CONTINUED 3

On the Central
Communication Unit,
check for 12 V with the Check the continuity
ignition on and 0 V with no
Test OK? and insulation of the
Test OK? no the ignition off on the connection
34AM connection (see
Wiring diagram
Technical Note, Vehicle,
yes
code 1125)
yes Test OK?
yes
no

Replace the wiring or

On the Central Communication Unit, repair it if the
with the grey connector procedure exists
disconnected, check that the voltage
on connection 133C or CANL = 12 V
with the ignition on and = 0 V with the no Replacethe Central
Test OK?
ignition off. Communication Unit
(see Wiring Diagram Technical Note.
Vehicle, code 1125) yes

Reconnect the
connector

On the navigation computer, disconnect the lever

connector, check for 12 V with the ignition on and 0 V
with the ignition off on the 46H connection

Check the continuity and

insulation of the 46AZ,
46AD, 46BA video
Test OK? no
connections (see Wiring
diagram Technical Note,
Vehicle, code 662)
yes

Replace the wiring or repair it if the

Test OK? no
repair procedure exists

yes

Replace the navigation

CD-ROM reader

83C-36
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ALP 4 The screen is blank or frozen on the Renault logo

Check the software compatibility

between the components.
Switch on the ignition, check if the
console flashes.

no
Is the keyboard
flashing?

The system has not been

yes configured. Initialise the system
(see the Initialisation section).
The vehicle has a Central
Communication Unit and navigation
CD-ROM reader incompatibility no
fault. Check the part numbers in the
Does the screen
Parts Catalogue (contact Techline).
display the
configurations?

yes
Check the (multimedia) multiplex
connections between the Central Switch off the system (1 minute).
Communication Unit, Screen The problem disappears. Check the
Operation Unit, radio tuner/amp and overall operation of the system.
navigation CD-ROM reader.

83C-37
 ON BOARD TELEMATIC SYSTEM
Fault finding chart 83C
MEGANE II

ALP 5 The on screen display stays frozen

The on screen display stays frozen

(on a road map or other screen).
Turn off the ignition and wait until
the system shuts down completely
(1 minute minimum). Switch on the
ignition again.

no
Has the fault
disappeared?

Check the multiplex connection

yes between the Central
Communication Unit (tracks 3
Given the system's complexity and and 4) and the Screen Operation
numerous functions, it may lock up Unit (tracks 15 and 16).
from time to time. If the fault
persists, contact your Techline.
no
Did it pass the
tests?

Repair.
yes

Check the multiplex connection

between the CD-ROM player
(tracks 9 and 18) and the Central
Operation Unit (tracks 15 and 16).

no
Did it pass the
tests?

Repair. yes

Replace the navigation CD-ROM

reader after obtaining authorisation
from Techline.

83C-38
 ON BOARD TELEMATIC SYSTEM
Fault finding chart 83C
EXCEPT MEGANE II

ALP 5 The on screen display stays frozen

The on screen display stays frozen

(on a road map or other screen).
Turn off the ignition and wait until
the system shuts down completely
(1 minute minimum). Switch on the
ignition again.

no
Has the fault
disappeared?

Check the multiplex connection

yes between the Central
Communication Unit (tracks 3
Given the system's complexity and and 4) and the CD-ROM reader
numerous functions, it may lock up (tracks 9 and 18).
from time to time. If the fault
persists, contact your Techline.

no Did it pass the

tests?

yes

Repair. Replace the navigation CD-ROM

reader after obtaining authorisation
from Techline.

83C-39
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ALP 6 The screen displays "configuration error"

Switch off the ignition and wait until

the system shuts down completely
(approximately 1 minute). With the
radio on, initialise the system
(see Initialisation).

no
Does the
configuration number
match the vehicle?

yes

Given the system's complexity and

numerous functions, it may lock up The problem is not associated with the navigation
from time to time. If the fault system. Carry out a fault finding procedure on the
persists, contact your Techline. vehicle (multiplex network test) using a
diagnostic tool.

83C-40
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No radio display on the Carminat screen or the screen display is

ALP 7
frozen ("Entry Level" radio)

No radio display on the Carminat

screen. Check that the radio is
receiving power and emits sound.
If not, see the entry level radio
technical note.

Is the navigation no
welcome message
displayed?

yes

With the radio switched on, carry The screen is black or backlit, see the relevant
out the initialisation procedure. fault finding chart.
Check the configuration number
(see the Initialisation section).

no
Is the configuration
OK?

yes

The problem disappears. Exit the

initialisation procedure and switch
off the system. Check the overall
operation of the system.

83C-41
 ON BOARD TELEMATIC SYSTEM
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ALP 7
CONTINUED

With the radio switched on, run a self-

test procedure on the Central
Communications Unit to check the
IIC BUS.

no Does the self-diagnostic

procedure display IIC BUS:
OK?

yes

Check the voltage on the grey connector

of the Central Communication Unit
(track 27):
– radio on = 12 V,
– radio off = 0 V.

no
Does the voltage vary?

yes
Test the continuity of the wiring between
the radio and the Central Communication Replace the Central Communication Unit
Unit. If the wiring is OK, replace the radio after obtaining authorisation from
after obtaining authorisation from Techline.
Techline. See the entry level radio
technical note.

83C-42
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No radio display on the Carminat screen or the screen display is

ALP 7
frozen ("Top of the Range" radio)

The Carminat screen is working except for

the radio display. Check that the radio is
receiving power and emits sounds, if not,
see the top of range radio technical note.

With the radio switched on, carry out the

initialisation procedure. Check the
configuration number (see the
Initialisation section).

no
Does the configuration
match?

Check the voltage on the grey

yes connector of the Central
Communication Unit (track 27):
The problem disappears. Exit the – radio on = 12 V,
initialisation procedure and turn off the – radio off = 0 V.
system (for at least 1 minute). Check the
overall operation of the system.
no
Does the voltage
vary?

yes

Check the continuity of the wiring Replace the Central

between: the receiver and the Central Communication Unit after obtaining
Communication Unit, Screen Operation authorisation from Techline.
Unit, and navigation CD-ROM reader. If
the wiring is okay, replace the receiver
after obtaining authorisation from Techline
(see the top of range radio
Technical Note).

83C-43
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Wrong time displayed (see the Screen section for how to confirm
ALP 8
the fault).

Position the vehicle outside in a good

reception area and check the satellite
reception. The satellite icon must be green
at the bottom of the screen.

no
Is the pictogram
green?

yes

Use the menus to set the time, move the See the fault finding chart on Poor
vehicle outdoors and switch on the system. satellite reception.
Wait a few seconds. If the time is wrong,
replace the navigation CD-ROM reader
after obtaining authorisation from Techline.

83C-44
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No time displayed (see the Screen section for how to

ALP 9
confirm the fault).

No clock display.

With the radio on, initialise the system

(refer to the Initialisation section). Check
the configuration numbers.

Does the
no
configuration
number match the
vehicle?

yes

On-screen, check the location of the time The problem is not associated with the
display (empty rectangle or dashes). navigation system. Check the vehicle
configurations (instrument panel, etc.).

no
Is it in place?

yes

Replace the navigation CD-ROM reader

after obtaining authorisation from Techline.
Replace the Central Communication Unit
after obtaining authorisation from Techline.

83C-45
 ON BOARD TELEMATIC SYSTEM
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No tyre pressure system display (see Screen section for how to

ALP 10
confirm the fault).

The tyre pressure system symbol is not

displayed on the screen. Turn off the
ignition and wait until the system shuts
down completely (1 minute). Switch the
ignition back on:

no
Is the fault still
present?

yes

Run a system self-test procedure to check Check that the tyre pressure monitor is
that the CAN V BUS is working. functioning correctly using the
diagnostic tool.

Does the self- no

diagnostic
procedure display
CAN V: OK?

Carry out a multiplex network test with the

yes diagnostic tool.

no
Is the multiplex
network OK?

yes

The problem is not associated with the Check that the system is working properly
navigation system. Check the vehicle using the diagnostic tool.
wiring. Refer to the Wiring diagrams
Technical Note.

If the fault is still present, replace the

Central Communication Unit after
obtaining authorisation from Techline.

83C-46
 ON BOARD TELEMATIC SYSTEM
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Tyre pressure monitor data displayed on a vehicle not

ALP 11
equipped with it

Tyre pressure monitor data displayed on

a vehicle without that feature (see the
Screen section for how to confirm
the fault).

With the radio on, initialise the system and

check the configuration numbers
(see Initialisation).

Does the configuration no

number match the
vehicle?

yes

The problem is not associated with the

navigation system. Check the vehicle Check the software compatibility of the
configurations (instrument panel, etc.). components and the part numbers.

83C-47
 ON BOARD TELEMATIC SYSTEM
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No opening element symbol display (see Screen section for how

ALP 12
to confirm the fault).

The opening element symbol display does

not appear on the screen. Turn off the
ignition and wait until the system shuts
down completely (1 minute). Switch on
the ignition again.

no
Is the fault still
present?

yes
Check that the system is working properly
Run a system self-test procedure to check using the diagnostic tool.
that the CAN V BUS is working

Does the self- no

diagnostic
procedure display
CAN V: OK?

Carry out a multiplex network test with

the diagnostic tool.
yes

no
Is the multiplex
network OK?

yes

The problem is not associated with the Check that the system is working properly
navigation system. Check the vehicle using the diagnostic tool.
wiring. Refer to the Wiring diagrams
Technical Note.
If the fault is still present, replace the
Central Communication Unit after
obtaining authorisation from Techline.

83C-48
 ON BOARD TELEMATIC SYSTEM
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No seat-belt warning light displayed (see the Screen section for

ALP 13
how to confirm the fault).

The seat belt warning light display is

not working. Carry out a self-test
procedure on the Central Communication
Unit to check the input status of the Seat
belt (wait approximately 5 seconds for
each change of status).

Test the voltage on the grey connector

(track 24) of the Central Communication
Unit:
– seat belt buckled = 12 V,
– seat belt unbuckled = 0 V.

no The problem is not associated with the

Does the voltage navigation system. Check the vehicle
vary? wiring (see the Wiring Diagrams
Technical Note).

yes

Replace the Central Communication

Unit after obtaining authorisation
from Techline.

83C-49
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ALP 14 No voice messages

Check whether the voice-

synthesiser OFF icon at the bottom
of the screen is off (see the
Screen section).

no
Press the C button. The pictogram
Has it gone out?
should go out.

no In the Volume menu, change

Has it gone out? the voice messages
parameter. The pictogram
should go out.
yes
yes

no
Has it gone
out?

Press the '+' and '-' buttons on the

console several times.
yes

If the vehicle is fitted with an

independent console, carry
out a self-test procedure. If
the console is built-in,
replace the Central
Communication Unit after
obtaining authorisation from
Techline.

no
Does the system
work? yes
Does the
console work?

yes

no
Replace the CD-ROM reader after Replace the Central
obtaining authorisation from Communication Unit after
Techline. obtaining authorisation Replace the console after
from Techline. obtaining authorisation from
Techline.

83C-50
 ON BOARD TELEMATIC SYSTEM
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ALP 14
CONTINUED

yes
Do you hear the Restart guidance in the
message louder? mapped area.

no
no
Does the voice
Replace the navigation speaker synthesiser work?
with another (e.g. vehicle tweeter)
and press the '+' and '-' buttons.
yes

The vehicle was in an Check the wiring between the

unmapped area. Central Communication Unit
and the navigation CD-ROM
no reader. If the wiring is OK,
Do you hear the
louder and softer If the vehicle is fitted with the voice replace the navigation
messages? synthesizer option, check that Central Communication Unit
it is working. after obtaining authorisation
from Techline.
If the fault is still present,
yes replace the navigation
CD-ROM reader.
Replace the navigation speaker.

no Does the vehicle's

voice synthesiser
work?

yes

Test the connection between the Check the wiring between the
Central Communication Unit and Central Communication Unit and
the voice synthesiser speaker. If the navigation CD-ROM reader. If
everything is OK, replace the the wiring is okay, replace the
Central Communication Unit after navigation CD-ROM reader after
obtaining authorisation from obtaining authorisation from
Techline. If the fault is still present, Techline.
change the CD-ROM reader.

83C-51
 ON BOARD TELEMATIC SYSTEM
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ALP 15 No traffic information message on the screen

The traffic information function works with the radio aerial. The TMC icon (which can be
replaced by the name of the traffic info broadcaster) must be green for the system to
process the traffic info. Before conducting the test, take the vehicle outdoors to an open
area. Leave the vehicle outside for a few minutes for the broadcast reception to stabilise.

red black
What colour is the TMC
pictogram?

Green

no Does the vehicle have No TMC events transmitted by the

a short or screen- broadcaster. Contact Techline for
printed aerial? additional information. The system
is working properly.

yes

Check the aerial amplifier feed via

the Central Communication Unit
(track 2, grey connector): The map CD-ROM lacks the TMC
– system on = 12 V, Locator Table function. If a version
– system off = 0 V. of the map CD-ROM with a locator
table appears, suggest that the
customer acquire the latest version
CD-ROM. The system is
working properly.
no
Is the voltage correct?

yes

Check the vehicle wiring. If the

wiring is OK, replace the Central
Communication Unit after obtaining
authorisation from Techline.

83C-52
 ON BOARD TELEMATIC SYSTEM
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ALP 15
CONTINUED

Check:
– the connections between the aerial
and the Central Communication Unit, to
the aerial base and the cut-off plate,
– the bent or trapped wires,
– tightening of the aerial base,
– the wiring continuity and insulation.

no
Are they OK?

yes

Repair or replace. Replace the radio aerial after

obtaining authorisation from
Techline.

83C-53
 ON BOARD TELEMATIC SYSTEM
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ALP 16 Poor satellite reception

Poor satellite reception: the

pictogram is red.

With the radio on, initialise it (see

the Initialisation section).
The initialisation procedure includes
a satellite reception aerial test.

Does the screen no

display GPS aerial
connected?

Check the aerial connections to the

yes CD-ROM player, to the aerial base
and the cut-off plate.
Exit the initialization procedure and
turn off the system for about
1 minute. The fault is caused by
geographical disturbance The no
Are they OK?
relocation procedure can last up to
about 20 minutes outdoors in an
open area. The pictogram should
be green. yes

Using a multimeter, check the cut-

Repair. off plate voltage (computer side).
The voltage between core and body
must be greater than 4.5 V.

no
Is the voltage
correct?

yes

Replace the satellite aerial

after obtaining authorisation
from Techline.

83C-54
 ON BOARD TELEMATIC SYSTEM
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ALP 16
CONTINUED

Using a multimeter, check the computer

aerial output voltage. The voltage between
core and body must be greater than 4.5 V.

no
Is the voltage correct?

yes

Replace the aerial wire after

Replace the navigation obtaining authorisation from
CD-ROM reader after Techline.
obtaining authorisation
from Techline.

83C-55
 ON BOARD TELEMATIC SYSTEM
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MEGANE II

No radio display on the instrument panel or radio data on the

ALP 17
instrument panel not refreshed

Open the navigation screen and check the

display of radio data on the Carminat
screen. Change stations and adjust the
volume to make sure the display is not
frozen.

no
Does the screen display
radio data?

yes

Check the instrument panel for faulty radio With the radio switched on, carry out the
information display. Check: initialisation procedure. Check the
– the multiplex connections (multimedia) configuration number (see the
between the instrument panel and the Initialisation section). Refer to the
navigation system (Central relevant fault finding chart.
Communication Unit or navigation
CD-ROM reader),
– the ON/OFF EXT connection between
the Central Communication Unit and the
instrument panel. See the Wiring
diagrams Technical Note.

no
Are the measurements
correct?

yes

Replace the instrument panel after Check the vehicle wiring. The problem is
receiving authorisation from your Techline. not associated with the navigation system.

83C-56
 ON BOARD TELEMATIC SYSTEM
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MEGANE II

Time and temperature data displayed on instrument panel and

ALP 18
navigation screen not the same

Difference between the time or temperature displayed on the

navigation screen and the instrument panel: open the
navigation screen and check the radio data displayed on the
Carminat screen. Check that the time and temperature are
displayed on the navigation screen.

no
Are they displayed?

yes

Check the radio data displayed on the screen. Refer to the relevant fault finding
chart.

no
Are they displayed?

yes

Reminder: when there is a loss of connection Refer to the relevant fault

between the navigation system and the finding chart.
instrument panel, the time and the temperature
are managed independently by each system.
Therefore the difference is small.

Check the multiplex connection (multimedia)

between the instrument panel and the navigation
system (Central Communication Unit or CD-ROM
reader).

no
Is there a difference in
the data?

yes

Replace the instrument panel after receiving Check the vehicle wiring. The
authorisation from your Techline. problem is not associated with the
navigation system.

83C-57
 ON BOARD TELEMATIC SYSTEM
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MEGANE II

The vehicle jumps around the map during guidance, the system
ALP 19
calculates very frequently or the guidance is incorrect

If the vehicle jumps around the map during

guidance, the system is making frequent
calculations or the guidance is faulty.

Make sure the simulation option is switched off.

In the menus, select simulation unusable.

Turn off the system, then test functioning.

If the fault is still present, check the part numbers

(horizontal instead of vertical CD-ROM reader) and
the version of the map CD-ROM.

83C-58