BSc (Hons) Business Management

BMP4006
People and Performance

Recruitment documents

2020/2021
Semester 2

Submitted by:
Name: Stanislav Botan
ID: 2014326

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 Contents
Introduction 2

A job description and person specification for the

Business Travel consultant 3

A job advert to help you in recruiting the Business Travel

consultant 4

A plan outlining your recruitment strategy for obtaining the

best candidate 4

A three-month staff development plan for the new starter

Conclusion 7

References 8
Appendices 9
The rationale for all the choices that have been made in the
design of the above materials 10

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Introduction
Human resource management is marked as an essential part of the core
management that helps in the better management of internal operations as well as
the resources within the organisation ( Bányai and Mariappanadar, 2019). Managing
people and their performance includes effective processes such as training,
motivation and other processes for the enhancement of productivity level with growth
sequence. This report will design effective operations operated by the HR official
including the better management of job description, recruitment strategy, staffing
plan and others.

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A job description and person specification for the
Business Travel consultant
Business Consultant

Buni Travels

Company Overview

We are a leading high professional firm that orients the activities regarding travelling.
At Buni travels, we addressed the consumers with a great level of attention
addressing with a pursuit of delivering quality services underlined with travel. We are
known for our quality delivery of services and consistent customer support practices.

Job Description

For uplifting the scale of business, we are in search of candidates with suitable skill
set requirements for delivering quality in business development. At Buni travels,
consultants are required to deliver better values to businesses to frame potential
solutions.

Qualifications

 Better level of communication skills with having 1+ years of experience

 Proper coordination skills to develop business content along with its
management.
 Holding lead generation capacity with the assistance of appealing solutions

Preferred skills

 Communication skills
 Leadership skills
 Time management skills

Benefits and perks

 Competitive salary structure

 Insurance with medi-claim benefits
 Out trip allowances

Table 01: Job description and person specification

(Source: created by the learner)

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A job advert to help you in recruiting the Business Travel
consultant

Figure 01: Job advertisement for a business consultant

(Source: created by the learner)

A plan outlining your recruitment strategy for obtaining the

best candidate
Recruitment strategy

Business Consultant – Buni Travels

In order to process preferable candidates within the role of a business consultant,

the recruitment process follows the preferable strategy that can directly connect its
link with the talent pool.
 In the first stage, a call from an HR official will take place for gathering the
basic knowledge about the candidates. In addition to this, an HR round of
interviews will take place to process out the first impression of the candidates.
It is marked as important with which, acknowledgement of the behavioural

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 aspect along with the information of first impression could be derived.
 Following the HR round, the interview will have to take place to obtain the
possession of technical and soft skills within the employees.
 Screening of the skill sets with the application of tests are been marked as
successful.
 Conduction of the negotiation process will take place then in a scrutinised
way.

Table 02: Recruitment strategy

(Source: created by the learner)

A three-month staff development plan for the new starter

Developme Skill’s Benefits for Arranged Individual Expense Time-
nt sectors priority the by benefits bound
business

Training High Training HR official Consumer 1500- 02

practices priority regarding service and 2500 months
consumer development GBP
loyalty and of
delivering interpersonal
the process skills
smooth

Inclusion of Low Managemen Departme The smooth 3000 03

managemen priority t of process nt officials procedure of GBP months
t practices flow with tasks with the
better inclusion of
inclusion of better
practices management
practices

Core skill Moderat Empanelling HR official Inclusion of 2500 01

development e of CRM

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priority employees technique for GBP month
with a rolling out the
suitable channel
level of process
skills inefficient
manner.

Table 03: Three-month staff development plan

(Source: created by the learner)

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Conclusion
In concluding all the measures, important service details of HR official for Buni
travels has been formulated. In the report, all the important strategies followed by the
HR official have taken place. Elements pursued in the job description process
followed for the empanelment of a business consultant within the operation process
have been displayed. It has also showcased the job advertisement for a business
travel consultant has taken place. Further, the recruitment strategy for the selection
of preferable candidates has been covered here in the context along with the three-
month staffing plan.

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References
Armstrong, M.B. and Landers, R.N., 2018. Gamification of employee training and
development. International Journal of Training and Development, 22(2), pp.162-169.
Arnold, E.C. and Boggs, K.U., 2019. Interpersonal relationships e-book: professional
communication skills for nurses. Elsevier Health Sciences.
Bányai, T. and Mariappanadar, S., 2019. Sustainable human resource management.
MDPI.
Bruce, T. and Acquaye, R., 2018. Enhancing the Creative Organisational Skills of
Learners through Still Life Drawing. African Journal of Applied Research, 4(2), pp.93-
105.
jarell.co.uk, 2022. Why is recruitment the most important business strategy? [Online]
Available at: https://jarell.co.uk/why-is-recruitment-the-most-important-business-
strategy/ [Accessed 01 June 2022]
Merkl, C. and Van Rens, T., 2018. Selective hiring and welfare analysis in labor
market models. Available at SSRN 3270951.
Rana, G., Agarwal, S. and Sharma, R. eds., 2021. Employer Branding for
Competitive Advantage: Models and Implementation Strategies. CRC Press.
Rosser, J., 2021. What is the Purpose of a Job Description? [Online] Available at:
https://www.success-stream.co.uk/what-is-the-purpose-of-a-job-description/
[Accessed 01 June 2022]
statista.com, 2021. Travel and tourism in the United Kingdom - statistics & facts
[Online] Available at: https://www.statista.com/topics/3269/travel-and-tourism-in-the-
united-kingdom-uk/ [Accessed 01 June 2022]

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Appendices
Appendix 1: A PESTLE analysis for BUNI Travel
Political Economic Social
 With the effects of  Effects of the  In the UK, cases
Brexit, new rules for Covid-19 of racial
the citizens have been pandemic strike acceptance get
developed regarding the travel opined that
permit allowances for industry with the could showcase
the UK. imposition of alterations in the
lockdown mindset of
people.
Technology Legal Environment
 The government of  Organisations  Businesses
the UK is very much shall have to shall have to
concerned about manage manage the
technological employment sustainable
measures. legislation in concerns with
their operation their working
process. practices.
(Source: created by the learner)

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Appendix 2: Rationale for all the choices that have been made in the design of
the above materials
Travel business is one of the major sectors in the business operation that holds the
desirable benefits of the consumers and helps people to travel from one place to
other. In the UK, the travel business is much more popular to serve people with the
destination approaches. Additionally, the travel sector has added £ 237 billion in the
financial year 2020 (statista.com, 2021). Holding these viewpoints, Buni travels
operates its services in the travel business with the operational value of delivering
appropriate services to the consumers. In order to stimulate the business properly,
the business aspect of an HR professional is been considered important for
managing the smooth onboarding of the employees. The rationale for the choices
of empanelling the job description process has been concluded as a better
process for addressing the vacant position with preferable employees. A job
description process is been considered important as it contains the essential
information for the acknowledgement of preferred candidates in a better way.
For addressing the preferable skilled employees, the job description contains the
contents of qualifications along with the preferred skills of a business consultant.
Addressing the qualification sets, it gets addressed that, for operating the role, the
candidates shall have to possess one year of experience. Apart from that, it gets
mandatory for the people to hold a better level of communication skills for delivering
the tasks in proper ways. Communication skills are essential for businesses to
operate the better channelisation of information from one department to other
(Arnold and Boggs, 2019). Apart from that, it gets scrutinised that, with the better
assistance of coordination skills, the individuals manage effective connections with
teams for delivering the desired objectives (Bruce and Acquaye, 2018). Further, the
job description also contains the skills that are moreover been considered efficient
for pursuing the role of a business consultant. Thus, it gets acquired that, all the
essential information for addressing the preferable candidates are been implemented
in the job description. Additionally, it has been observed that the inclusion of a job
description could add better value to the job description that helps in the mitigation of
the vague nature of the employment service (Rosser, 2021). With this, preferable
candidates having matching requirements get enrolled for achieving better
opportunity services.

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Additionally, the rationale for smoothly maintaining the job advertisement
process is the essential process through which, the HR official reaches the
preferable candidates for fulfilling the vacant job position. Additionally, job
advertisement holds ample level of importance among which, the vital ones are been
scrutinised through the following points –
 The job advertisement is helped attract suitable candidates along with the
promotion of vacant positions for the company (jarell.co.uk, 2022). Thus, with
this effective process, the HR official of the Buni travels scores a great level of
benefits of reaching out to the potential candidates for empanelling skilled
employees.
 It has been marked as an important process with which, the organisation hires
the people in a selective process by obtaining preferable candidates within the
organisation. Selective hiring refers to a process with which, the company
recruits potential candidates with desired skillsets that will add value to the
company in future (Merkl and Van Rens, 2018).
The rationale for approaching the better recruitment strategies scores potential
benefits for the company to enlist preferable employees with qualified skills.
Recruitment refers to a strategic plan of action that assists the HR official of the
organisation in effectively hiring better candidates for the vacant roles in the
company. Addressing the importance of recruitment strategy, the following points
effectively showcases all the viewpoints –
 Better orientation of recruitment strategy helps the organisation by inoculating
cost-efficient technique with the selection of desirable employees better
within the firm processes.
 An efficient structured recruitment strategy helps the employer by improving
the satisfaction of the employees as it contains several steps for filtering the
candidates. Through this process, the selected candidates could avail great
knowledge about their skills which could directly emphasise their betterment
process.

Thus, with a better allocation of recruitment strategy, Buni Travel could address a
better level of opportunities for managing their employees as well as performance in
a proper way. Through the assistance of recruitment strategies by putting all the vital

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procedures in order, the HR official of Buni Travel could score a better level of
employer branding. Employer branding refers to a process that assists the
companies by enhancing their reputation among the potential stakeholders that
directly leverages the productivity level of the firm (Rana et al., 2021). One of the
major significance of employer branding is that it helps the companies in retaining
the talents within their operation process that will add a desirable level of outcomes.
Additionally, orienting the recruitment strategy in particular order addresses the HR
official of Buni travels to communicate with the selected candidates in a better way.
Moreover, the rationale behind the staffing plan is to effectively add value to the
fresh talent through which they address better information about the organisation
and could scale up their performance level.
Addressing the presented staffing plan, three major practices are been marked there
as important. Among them, training practices are been recognised as the prior one.
The inclusion of a better training process helps the employers to train the fresh
recruits with the operational channels of the work process so that, they could upscale
their potential for performing a great level of work (Armstrong and Landers, 2018).
Apart from that, empanelling the employees with preferred management practices
could help them to maintain the pressure circumstances along with the delivery of
quality work. This will help the officials of Buni travels to uplift the work process of
their employees with which, they deliver productive services to the customers.
Furthermore, the rationale for providing the knowledge of core company values helps
the employees for maintaining quality aspects in their work operation.

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