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Scrum Resume

The document provides a summary of a candidate's experience as a Scrum Master and project manager with over 6 years experience. It details work history at PelicanCorp, Apple, Lapo Financial, and Tecno Mobile where the candidate led agile teams, facilitated scrum ceremonies, and improved processes. Education includes a Master's in Technology and certifications in Scrum Master and Product Owner.

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Vivek
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30 views2 pages

Scrum Resume

The document provides a summary of a candidate's experience as a Scrum Master and project manager with over 6 years experience. It details work history at PelicanCorp, Apple, Lapo Financial, and Tecno Mobile where the candidate led agile teams, facilitated scrum ceremonies, and improved processes. Education includes a Master's in Technology and certifications in Scrum Master and Product Owner.

Uploaded by

Vivek
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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OBJECTIVE

Certified Scrum Master with over 6 years of IT project management, software development and scrum
master experience. Well-versed in building positive relationships with customers and other stakeholders.
Strong requirements gathering, scope development and inventory coordination abilities. Skilled at
overseeing complex, high-value technical projects with excellent planning competencies. I can lead a team
to become self-organizing, collaborative and facilitate conflict resolution while maintaining a high energy
with an attitude of empowerment and transparency.

WORK EXPERIENCE
PelicanCorp April 2021 - Present
Scrum Master
• Develop creative methods and process for improving core metrics based on process improvement
findings.
• Effectively leading two cross functional teams of 10 employees each, to successfully deliver utility
projects
• Collaborate with various teams to understand customer needs to enable us exceed delivery
expectations and provide valued solution
• Manage various accounts concurrently & strategically
• Track KPI across network and prepare daily deep dive that reveals performance and project result,
along with monthly performance comparing sites in same zone using Tableau, JIRA and quip.

Apple (Contract) March 2019 - June 2021


Team Manager - Technical Support
• Identified staff coaching and development needs to support their career path within the organization
• Managed staff and customer escalation and provided optimal resolution
• Participated in projects to support employees and call center operations
• Proactively monitored and identified areas for operational improvement, tools, and processes
• Prepared call center performance reports and work rosters

Lapo Financial October 2016 – March 2019


Scrum Master
• Led and coordinated the daily standups, sprint planning, sprint demo, sprint retrospectives and backlog
refinements resulting in on-time delivery rate of 97%.
• Assisted product owners and project managers in preparing and refining the backlog for program
increment as well as sprint planning.
• Mentored my team, leading them to be self-directed with strong accountability, decision making,
conflict resolution, and transparency.
• Planned and arranged meetings with external organizations and individuals, enabling parties to meet
and discuss project progress helping to solve complex business issues from strategy to execution.
• Collaborated with product owner to manage the product backlog, ensure user stories are refined,
understood, and accepted by the development team during the backlog grooming meeting
• Facilitated discussions and conflict resolutions while empowering teams to self-organize resulting in
team trust and increased percentage of work done.
• Coached the team on Agile principles and scrum framework to enable iterative delivery value
Tecno Mobile November 2012 – September 2016
Project Manager
• Utilized Agile Scrum practices to help the team increase their velocity by 68% within the 1st year of
agile adoption.
• Tracked and managed project plan, risk tracking and reporting to present status to stakeholders
• Led 3 cross functional Scrum team of 6 developers and 2 testers on multiple projects leading to $122
million in cost savings/avoidance while reducing delivery time by 40%.
• Acted as subject matter expert on project deliverables, timetables, risks, and challenges
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and
sprint retrospectives.
• Worked effectively with multiple Scrum teams both internally and offshore.
• Effectively managed scope changes – reviewed plans, specifications.

EDUCATIONAL BACKGROUND
Eastern Illinois University
Masters in Technology

Certifications
Certified Scrum Master, 2022
Certified Product Owner, 2022

Core Competencies
• Data Analysis: Tableau • SQL
• Agile Framework, principles and values • HTML
• Coaching and mentoring • Confluence
• Scrum framework and practices • Software Development Life Cycle
• Jira • Tableau

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