The document defines the ideation phase of a project to develop an advanced gas pipeline monitoring system for hospitals. It provides a template for writing problem statements from the perspective of customers with three examples: an industrial customer needing alerts for potential leaks, a distribution company needing a scalable system, and residential customers needing a simple system without extensive technical expertise. The goal is to empathize with customers and ensure the project addresses their challenges.
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Define Problem Statements
The document defines the ideation phase of a project to develop an advanced gas pipeline monitoring system for hospitals. It provides a template for writing problem statements from the perspective of customers with three examples: an industrial customer needing alerts for potential leaks, a distribution company needing a scalable system, and residential customers needing a simple system without extensive technical expertise. The goal is to empathize with customers and ensure the project addresses their challenges.
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Ideation Phase
Define the Problem Statements
Date 29 April 2023
Team ID NM2023TMID11572 Project Name Advanced gas pipeline monitoring system for hospitals Maximum Marks 2 Marks
Customer Problem Statement:
Create a problem statement to understand your customer's point of view. The Customer Problem Statement template helps you focus on what matters to create experiences people will love. A well-articulated customer problem statement allows you and your team to find the ideal solution for the challenges your customers face. Throughout the process, you’ll also be able to empathize with your customers, which helps you better understand how they perceive your product or service. A problem statement is an important communication tool that can help ensure everyone working on a project knows what the problem they need to address is and why the project is important.
Product – Gas Pipeline Monitoring Systems using IOT
Problem Statement (PS) I am I’m trying to But Because Which makes
(Customer me feel ) PS-1 Industrial Buy a gas Facing Instant alerts for Anxious and customer pipeline difficulties potential leaks concerned monitoring or abnormalities systems PS-2 Distributio Purchase I am System that is Apprehensive n company gas pipeline struggling scalable to monitoring accommodate systems the growing demands PS-3 Residential Purchase a Systems Market are Overwhelmed customer gas pipeline are not overly and unsure monitoring available complicated systems and require technical expertise for installation and maintenance