Maintenance and Repair

Fault codes and solutions

A label with descriptions for these common fault codes can be found inside the front cover of this manual. Peel off the
label and place it on the rear of the power supply for reference.

Fault Description Power Fault Fault Solutions

code LED LED icon
0-12 Low input gas pressure On Off • Adjust the gas inlet pressure as needed.
or unstable gas pressure:
Warning (the system
continues to operate)
0-13 AC input unstable: Warning Blinks Off • Correct the power source.
(the system continues to (3 Hz)
operate)
0-19 Power board hardware On On The inverter shuts down and does not fire
protection. One or more again for several seconds. If the fault is
power board hardware faults caused by electrical noise, the fault clears
(or noise) detected. in a few seconds and the machine operates
normally.
If a true fault continues to occur, the 0-99
fault code appears on the operator screen.
Service personnel can access the fault log in
the service screen to identify the major fault.
0-20 Low gas pressure On On • Check the input gas supply.
• Adjust the gas pressure to the acceptable
range using Manual mode. See Section 4,
Operation.
0-21 Gas flow lost while cutting On On • Restore the gas inlet pressure and restart
the power supply.
• Check the torch lead for leaks or kinking.
0-22 No gas input On On • Connect the gas source and restart the
power supply.

5-6 Powermax65/85 Operator Manual

 Maintenance and Repair

Fault Description Power Fault Fault Solutions

code LED LED icon
0-30 Torch consumables stuck On On • If the consumables became loose or were
removed while the power supply is ON, turn
This indicates either a OFF the power supply, correct the problem and
“torch stuck open” or then turn ON the power supply to clear this
a “torch stuck closed” fault.
situation.
• Change consumables.
• If the consumables appear to be installed
correctly, the torch may be damaged. Contact
your Hypertherm distributor or authorized repair
facility.
0-40 Over/under temperature On On • Leave the power supply on to allow the fan to
cool the power supply.
• If the internal temperature of the power supply
approaches ‑30° C (-22° F), move the power
supply to a warmer location.

Powermax65/85 Operator Manual 5-7

Maintenance and Repair

Fault Description Power Fault Fault Solutions

code LED LED icon
0-50 Retaining cap off On On • Turn OFF the power supply. Verify that the
consumables are installed and restart the power
supply.
• If the consumables appear to be installed
correctly, the torch may be damaged. Contact
your Hypertherm distributor or authorized repair
facility.
0-51 Start/trigger signal on at On On • If the power supply is turned on while the torch
power up trigger is pressed, the system is disabled.
Release the trigger and recycle the power
This situation indicates switch.
that the power supply is
receiving a start signal. It
is sometimes referred to
as a “stuck start.”
0-52 Torch not connected On On • Plug a torch lead into the FastConnect
receptacle on the front of the power supply and
recycle the power switch.

5-8 Powermax65/85 Operator Manual

 Maintenance and Repair

Fault Description Power Fault Fault Solutions

code LED LED icon
0-60 AC input voltage error On On • Phase loss: Check all input phases and fuses.
• Over voltage: Check the line, decrease the
voltage.
• Under voltage: Check the line, increase the
voltage.
0-61 AC input unstable: On On • The incoming line current is unstable. Power
Shutdown down and correct the line problem before
continuing.
0-98 Internal communication On On • Power down, wait 20 seconds, power up.
failure
• A qualified service technician must open the
power supply case and check the ribbon cable
between the control board and the DSP board.
0-99 System hardware fault — On On • A qualified service technician must service the
service required system. Contact your distributor or authorized
repair facility.
Indicates a major fault
with the system.

Powermax65/85 Operator Manual 5-9