Harsh Ty Sem 5 Feasibility Project
Harsh Ty Sem 5 Feasibility Project
A
Feasibility Report
on
“HAIR DYES ”
Submitted To:
K. S. School of Business Management &
Information Technology,
Gujarat university, Ahmedabad
GROUP INFORMATION
1. INTRODUCTION 9-26
Introduction to Feasibility Report
▪ Feasibility Study- Meaning
▪ Feasibility Report- Meaning
▪ Purpose, Importance and Benefits
▪ Types of Feasibility
Partnership Information
▪ Partnership Deed
▪ Legal Formalities
▪ Partnership Firm Information
Introduction to Dyes
▪ History of Dyes
▪ Selection of Project
Business Environment
▪ PESTLE Analysis
The success and final outcome of this project required a lot of guidance
and assistance from many people and we are extremely fortunate to have got this
all along the completion of our project work. Whatever we have done is only due
to such great guidance and assistance and we would not forget to thank them.
We owe our profound gratitude to our project guide DR. SHAMINA ANSARI ,
who took keen interest on our project work and guided us all along till the
completion of our project work by providing all the necessary information for
developing a good report.
Last but not the least, special appreciation to all our group members who have
actively participated in completion of this report.
Types of feasibility :
1.Technical Feasibility :
• In Technical Feasibility current resources both hardware software along with
required technology are analyzed /assessed to develop project.
• This technical feasibility study gives report whether there exists correct required
resources and technologies which will be used for project development.
• Along with this, feasibility study also analyses technical skills and capabilities of
technical team, existing technology can be used or not, maintenance and up-
gradation is easy or not for chosen technology etc.
2. Operational Feasibility :
• In Operational Feasibility, degree of providing service to requirements is
analyzed along with how much easy product will be to operate and maintenance
after deployment.
• Along with this other operational scopes are determining usability of product,
Determining suggested solution by software development team is acceptable or
not etc.
3. Economic Feasibility –
• In Economic Feasibility study, cost and benefit of the project is analyzed. Means
under this feasibility study a detail analysis is carried out what will be cost of the
project for development which includes all required cost for final development
like hardware and software resource required, design and development cost and
operational cost and so on.
• After that it is analyzed whether project will be beneficial in terms of finance for
organization or not.
5. Schedule Feasibility –
• In Schedule Feasibility Study mainly timelines/deadlines is analyzed for proposed
project which includes how many times teams will take to complete final project
which has a great impact on the organization as purpose of project may fail if it can’t
be completed on time.
• When these areas have all been examined, the feasibility analysis helps identify any
constraints the proposed project may face, including:
Internal Project Constraints: Technical, Technology, Budget, Resource, etc.
Internal Corporate Constraints: Financial, Marketing, Export, etc.
External Constraints: Logistics, Environment, Laws, and Regulations, etc.
6. Marketing Feasibility –
• Just producing a product is not an ultimate end but rather a beginning.
• It is important that a product accept and adored by customers. In order to do so,
marketing department will have to check whether their strategies are viable in terms of
effectiveness and in terms of economy.
7. Financial feasibility–
• Financial feasibility means the ability of a project to achieve sufficient income, credit,
and cash flow to financially sustain the project over the long term and meet all debt
obligations.
• FF study is good business practice, especially for companies that are planning on
raising many millions of dollars and want to have the knowledge readily available to
make an educated decision about a project’s viability.
PARTNERSHIP INFORMATION
Partnership Deed:
➢ This deed of partnership was made on 11th August 2022. Following terms were
considered during the making of partnership deed:
2. Name of Partners:
Anshul Bharwad, Harsh Bhadauriya, Isha Bhavsar, Isha Darji, Devanshi Harraj,
Twinkle Mulani, Jinal Parmar, Harsh Rathod, Shrey Zala, Riya Solanki, Vishant
Sutariya and Hemal Thakkar.
3. Nature of business:
The firm is partnership under the rules and regulations of The Partnership Act
1932.
4. Date of Commencement:
The partnership firm is established on 11th of August in the year 2022.
5. Duration of Partnership:
The partnership firm may continue till the final dissolution/liquidation. In a way
the partnership is fixed partnership till dissolution. If any partner wishes to
discontinue, he/she may leave by taking written consent from all the partners.
6. Capital contribution:
Initially the capital of the firm shall be 6 Crores. Each partner shall bring capital
of 50 Lacs.
8. Management:
All the partners shall be the managing partners and shall look after all the day to
day transaction and any legal activities in the name of the firm.
10. Borrowing:
For any kind of borrowing, there shall be requirement of written consent from
all the partners.
11. Accounts:
Regular books of accounts shall be prepared by the firm. All the day to day
transactions are to be recorded with proper calculations. The firms shall
regularly maintain in the ordinary course of business, true and correct accounts
of all its transactions and also of all its assets and liabilities, the property books
of account, which shall ordinarily be kept at the firm‘s place of business. The
accounting year will be the financial year beginning from 1st of April. For
auditing purpose, an auditor may b appointed by the firm but after getting
written consideration from all the partners.
13. Retirement of Partner: The partner can retire by giving a written notice to all
the existing partners as well as to the customers. He has to give notice before 2
months of retirement. At the time of retirement the partner shall get his share
back in the profit-loss sharing ratio (i.e. 1:1)
TWINKLE MULANI,
FINANCE MANAGER
HARSH BHADAURIYA,
FINANCE MANAGER
DEVANSHI HARRAJ,
MARKETING MANAGER
CERTIFICATE:
Registration of Certificate
FORM H
SEE RULE 17
CERTIFICATE OF REGISTRATION
Assistant
Registrar of
Firm
Ahmedabad
Registration Certificate
Signature
Name of Officer
Designation GST Officer
Jurisdiction Ahmedabad
Date of issue of Certificate 11th August 2022
HISTORY OF DYES
➢ Imagine a world without any colour, or more specifically, any coloured clothing. No
black dresses. No green hats or red shirts. No colour at all. It’s hard to imagine a
wardrobe without a multitude of hues and shades
❖ Fabric Dyes
➢ The first recorded mention of fabric dyeing dates all the way back to 2600 BC.
Originally, dyes were made with natural pigments mixed with water and oil used to
decorate skin, jewellery and clothing. Back then, natural dyes were used on caves in
places such as Spain
➢ The most commonly used dyes in ancient times were found near where they were
discovered. This meant that different colours often signified different geographical
locations.
➢ The colours were mixed from exotic plants, insects or sea life.
➢ Of all the colours in the ancient world, yellow was the most common colour, and could
be sought from a number of different parts. Other colours, like blue derived from indigo,
were found in plants located in India and Southeast Asia. However, It’s the colour purple
that truly changed history
➢ The colour purple could only be achieved by crushing thousands of shells of a mollusc
called Murex, found on the eastern coast of the Mediterranean. Because of this, it
became the most expensive colour to mix, and still is.
➢ Famously, When Alexander the Great conquered Persia, he saw clothes dyed with
purple, and liked it so much, that it became the colour associated with royalty.
❖ Synthetic Dyes
➢ Throughout history, people have dyed their textiles using common, locally available
materials. Scarce dyestuffs that produced brilliant and permanent colors such as the
natural invertebrate dyes Tyrian purple and crimson kermes were highly prized luxury
items in the ancient and medieval world.
➢ The first synthetic dye, mauve, was discovered serendipitously by William Henry
Perkin in 1856. Perkin obtained a bluish substance with excellent dyeing properties that
❖ 1500 BC:
➢ Given how accomplished the Egyptians were as a civilization, it shouldn’t really
surprise us that they, too, dabbled in hair dye. They would use henna to camouflage grey
hair.
➢ Years later, the Greeks and Romans used plant extracts to color their strands. They also
created a permanent black hair dye. However, when they discovered it was too toxic to
use, they switched to a formula made with leeches that had been fermented in a lead
vessel for two months. It took a few hundred years to expand the color choices beyond
black.
❖ 300 BC:
• During the Roman Empire, prostitutes were required to have yellow hair to indicate
their profession. Most wore wigs, but some used a mixture made from the ashes of
burned plants or nuts to achieve the hue. Meanwhile, other ancient civilizations like the
Gaul and the Saxons were dyeing their hair a variety of vibrant colours to show their
rank and as a means of intimidating opponents on the battlefield.
❖ 500-1500s AD:
• Red hair first appeared as the result of a genetic mutation in the Dark Ages, with the
first documented case of natural-born redhead occurring in Scotland. For many years,
people with natural red hair were subjected to suspicions of witchcraft. It wasn’t until
Queen Elizabeth I took her reign that red hair become more acceptable.
❖ 1800s:
➢ Not much changed until the 1800s, when English chemist William Henry Perkin made
an accidental discovery that changed hair dye forever. In an attempt to generate a cure
K.S. SCHOOL OF BUSINESS MANAGEMENT Page 22
for malaria, Perkins created the first synthesized dye in 1863. The color
was mauve and appropriately named Mauveine. Soon after, his
chemistry professor August Hoffman derived a color-changing molecule from
Mauveine (called para-phenylenediamine, or PPD), and it remains the foundation for
most permanent hair dyes today.
❖ 1907:
• In 1907, Eugene Schueller created the first chemical dye for commercial purposes. He
called it Aureole. It would later be called L’Oréal, as would the company he founded.
❖ 1931:
• In 1931, in what might just be the most successful public relations strategy ever, Hughes
released a film called Platinum Blonde, titled to promote and capitalize on the hair color
of the young star, Jean Harlow. Many fans quickly followed suit, dyeing their hair to
match Harlow’s. Hughes’s team even organized a chain of Platinum Blonde clubs across
the country, with a $10,000 prize that would go to any hairdresser who could copy
Harlow’s shade.
• Ironically, Harlow never admitted to dyeing her hair.
❖ 1950:
• Prior to 1950, going blond involved bleach and a lot of damage. Lawrence Gelb
advanced formulas in the 1930s, but the truly revolutionary discovery came in 1950.
That year, Clairol, the company Gelb founded with wife Jane Clair, introduced the first
one-step hair dye product that actually lightened hair without bleaching it. Miss Clairol
Hair Color Bath, which allowed women to color their hair at home, discreetly (this was
❖ 1960s – 1970s:
• By the late 1960s, colouring the hair was commonplace, and 1968 was the last year
Americans were asked to state their hair color on passports—the prevalence of hair dye
made this information pointless. And by the 1970s, public sentiments toward dyeing
your hair began to change. Slogans like L’Oréal’s “Because you’re worth it” encouraged
acceptance of openly using hair color products. Clearly, the shift in viewpoint was a
lasting one.
❖ 1980s:
• All the Hair Colour celebs began in the 1980s, the decade of celebrity endorsements.
Brands started securing the biggest names in Hollywood to endorse their products—a
natural progression, given Hollywood starlets had been serving as hair color inspiration
since the 1930s
❖ 2014:
• In May of 2014, while most of the population was embracing sombre and other, more
natural-looking hair color techniques, Kylie Jenner took the opposite approach and
made her first major hair color transformation. The youngest Jenner sister set herself
apart with the now-iconic teal blue tips. Little did we know this would be the first of
many vibrant hair colours for Jenner.
❖ Present Scenario:
• As of 2015, an “estimated 60 percent of women in the India use hair-colouring
products,". And these days, hair colours run the gamut. From believable looks like lived-
in color to buzzy techniques like tortoiseshell hair to pastel creations like opal hair, it’s
clear the future of hair color is going to be as rich as its past.
• In today’s era there are no old age woman who don’t colour her hair by the hair colour.
It’s one of the popular things nowadays.
SELECTION OF PROJECT:
• As a part of our MBA Curriculum, we have been assigned with this project.
PESTLE Analysis
1. Political Factors:
The present political climate is favourable to the growth of Chemical & herbal products The
rules and policies of the government of the country has huge impact on its functioning. Dyes
cannot be tested on animals.
2. Economic Factors:
The market of dyes needs to constantly adapt itself according to the changes. The economic
stability and people’s income are a big factor affecting the sales of dyes in India. These
factors are determinants to an economy's performance that directly impacts a company
and also have resonating long term effects.
3. Social Factors:
Today’s generation love to show off. They love to beautify themselves and share it with
world. People today doesn’t want to go to salon for hair spa but want products so that they
can spa at home only. Today’s generation has become very conscious about the
environment, so they don’t purchase that product which has detrimental impact on the
environment. Moreover, due to the pressure of people government has banned the testing of
products on the animal.
5. Legal Factors:
Legal factors also influenced the development of the product that is why it is important to
work on the ethics and not use any illegal means to develop any product.
Prism was involved in many legal battles with different stakeholders at different point of
time. The company had won a battle against the low cost “smell-like” imitators. Many third
party were selling the product smell like it at a very low price.
6. Environmental Factors:
The companies nowadays need to be very careful about their products not harming the
environment as people are becoming more and more conscious about the environment.
Prism is making a great leap in sustainability. The us branch of Prism has been named as
top performing global company on sustainability in 2017. The company is focusing on
making eco-friendly product boxes. It has a strict policy of forest certification of its
packaging, which allows it to certify 99.85 of cardboard used for product boxes.
• In India Hair Dyes are trending nowadays a lot. There are a variety of Hair Dyes
available for different occasions, from a wedding to even Job interviews. The reason is
also the changing trend and not even for a longer period of time but for a shorter
period, such that the trend changes rapidly, one day it’s a trend of blue hair then it
would take maximum 1-2 day for it to change from blue to Red or Purple. The
Demand for Fashionable, trendy, funky has opened a scope of development and
growth for Hair Dye Industry.
• The global hair dye market is segmented into chemical, natural, and vegetal.
According to estimates, the chemical segment held more than 50% market share in
2021 due to their longer shelf life.
• Global hair color market generated a revenue of US$ 17,559.7 million in 2021 and it is
estimated to reach the valuation of US$ 33,794.2 million by 2030 at a CAGR of 71S%
during the forecast period, 2022-2030.
• The Indian Hair Color Market was valued at $ 477 million in FY 2020 and is forecast
to grow at a CAGR of over 17% until FY 2026 due to various growth factors such as
increasing urbanization and evolving lifestyles, growing hair-highlight trend, rising
market for salon services and innovative tools used in salons to strengthen the ease of
use of hair care products, which in turn would boost the sales value of hair colors and
other related products.
• The Major reason for the increasing Demand of the Hair dye industry growing is that
the ageing problem, the lifestyle of people has also changed and the more the stress
the more there are adverse effects. It is the Market which would always be in demand
because people are gonna grow old and colour their hair.
• The Indian Hair dye Market is segmented based on Product Type, Product
Formulation, Gender, Application, Region and Company. Based on Application, the
K.S. SCHOOL OF BUSINESS MANAGEMENT Page 28
market is segmented into Total Grey Coverage, Roots Touch-Up,
Highlighting and Others. Total Grey Coverage segment is expected to
lead the country’s hair colour market in FY 2020 and is also expected to lead in future
due to increasingly ageing population.
• The main drivers of this hair dye market are China and India, which together
accounted for a significant global hair color expenditure in 2021. These two countries
are increasingly obsessed with altering their appearance, with over 60% of Chinese
women and 45% of Indian women dyeing their hair sometime during their lifetime.
• There are several reasons why Asian consumers in the hair dye market are so keen on
having a varied range of hair colors. One reason is that many Asians especially in
Japan and South Korea believe that having multiple types of hair shows diversity and
strength. Another reason is that people in Asian cultures often wear traditional dress
that does not allow for natural coloring or lightening of the hair. As a result, many
Asians opt for permanent or semi-permanent hair dyes to give them the desired look
without needing to change their clothing or hairstyle regularly.
PRODUCT LINE
HAIR DYE
SEMI-PERMANENT PERMANANT
HAIR DYE HAIR DYE
DEMI-PERMANENT
HAIR DYE
TEMPORARY
HAIR DYE
ORGANIC DYE
(COLORS)
BLACK
SEMI-PERMANENT
DYE
BROWN
LEATHER BLACK
FRENCH ROAST
DEMI-PERMANENT
DYE
BROWN
1. Chemical
2. Organic
1). Chemical
➢ Color Available:
1. Caramel
2. Leather Black
3. French Roast
Texture : Cream Product
❖ Packaging:
2) Organic :
• Colors :
1. Natural Black
2. Natural Brown
3. Dark Brown
•Texture appearance: Powder form
• Shades :
30 gms 40 rs.
70 gms 80 rs.
• Total Production of Both the Specified Product is 49,92,000 units per year.
• 4 Holidays are not included in Production process of per month.
• Process Flowchart:
Raw Material:
➢ Most commercial hair dye formulas are complex, with dozens of ingredients, and the formulas differ
considerably from manufacturer to manufacturer. In general, hair dyes include dyes, modifiers,
antioxidants, alkalizes, soaps, ammonia, wetting agents, fragrance, and a variety of other chemicals
used in small amounts that impart special qualities to hair (such as softening the texture) or give a
desired action to the dye (such as making it more or less permanent). The dye chemicals are usually
amino compounds, and show up on hair dye ingredient lists with such names as 4-amino-2-
hydroxytoluene and m-Aminophenol. Metal oxides, such as titanium dioxide and iron oxide, are often
used as pigments as well.
➢ Other chemicals used in hair dyes act as modifiers, which stabilize the dye pigments or otherwise act
to modify the shade. The modifiers may bring out color tones, such as green or purple, which
complement the dye pigment. One commonly used modifier is resorcinol, though there are many
others. Antioxidants protect the dye from oxidizing with air. Most commonly used is sodium sulphite.
Alkalizes are added to change the pH of the dye formula, because the dyes work best in a highly
alkaline composition. Ammonium hydroxide is a common alkalizes. Beyond these basic chemicals,
many different chemicals are used to impart special qualities to a manufacturer's formula. They may
be shampoos, fragrances, chemicals that make the formula creamy, foamy, or thick, or contribute to
the overall action of the formula.
➢ Hair dyes are usually packaged with a developer, which is in a separate pouch. The developer is most
often based on hydrogen peroxide, with the addition of small amounts of other chemicals depending
on the manufacturer.
1. Checking Ingredients:
➢ Before a batch of hair dye made, the ingredients of product must be certified. That is, the chemicals must be
tested to make sure they are what they are labelled, and that they are the proper potency. Certification may be
done by the manufacturer in-house. In many cases, the ingredients arrive from a reputable distributor who has
provided a Certificate of Analysis, and this satisfies the manufacturer's requirements.
2. Weighing of Ingredients:
➢ Next a worker weighs out the ingredients for the batch. For some ingredients, only a small amount is necessary
in the batch. But if a very large batch is being made, and several ingredients are needed in large amounts, these
may be piped in from storage tanks.
3. Pre-Mixing of Chemicals:
➢ In some hair dye formulas, the dye chemicals are pre-mixed in hot water. The dye chemicals are dumped in a
tank, and water which has been already heated to 158°F(70°C) is pumped in. Other ingredients or solvents may
also be added to the pre-mix. The pre-mix is agitated for approximately 20 minutes.
4. Mixing:
➢ The pre-mix is then added to a larger tank, containing the other ingredients of the hair dye. In a small batch, the
tanks used may hold about 1,600 lbs (725 kg), and they are portable. A worker wheels the pre-mix tank to the
second mix tank and pours the ingredients in. For a very large batch, the tanks may hold 10 times as much as
the portable tanks, and in this case, they are connected by pipes.
➢ In a formula in which no pre-mixing is required, after checking and weighing, the ingredients go directly to the
mixing step. The ingredients are simply mixed in the tank until the proper consistency is reached.
➢ If a heated pre-mix is used, the second mix solution must be allowed to cool. The ingredients that follow the
pre-mix may be additional solvents, surfactants, and alkalizes. If the formula includes alcohol, it is no added
until the mix reaches 104°F(40°C), so that it does not evaporate. Fragrances too are often added at the end of
the mix.
6. Packaging:
➢ From the filling area, the pouches are taken to the packaging line. At the packaging line, the hair dye pouch is
put in a box, together with any other elements such as a pouch of developer or special finishing shampoo,
instruction sheet, and gloves and cap, or any other tools provided for the consumer. After the package is
complete, it is put in a shipping carton. The full cartons are then taken to the warehouse to await distribution.
• Requirement of Plant
Property Details:
Total Space : 15,500 Sq. ft.
Address : Shreenath Industrial Estate, Bakrol, Nr. Kuha, Ahmedabad, Gujarat- 382210
BAKROL
➢ UV-cured powder coatings can detect even the small particles & bacteria existing in
the powder and it finishes the process of killing them so that the powder became
harmless.
➢ It’s one of the safety machines to enhance the quality of the Hair-Dye.
➢ Vacuum pouch machine is used for the packaging of pouch in such manner so that
there is no space for air in the pouch.
➢ Here the Hair-Dye mixer is not in contact with the air, so it enhances the durability of
the Hair-Dye mixer.
➢ Batch Printing machine is used for printing the batch details like: Manufacturing date,
Batch no., Expiry dates, Ingredients, Place of manufacturing, Application process, DO’s
& DONT’S etc.
➢ From these customers gets more clarity about the Hair-Dye.
➢ Pick & Grab machine is used for picking & putting the boxes in the cartoon without the
human contact.
➢ Lesser the human contact, Lesser the error happens.
➢ There are no human requires for this process, because this machine is fully automatic.
➢ Security label machine is used for marking the security label and the barcode sticker of
our product on boxes.
➢ It marks that whether our product is up to the set standards or not, whether our product
is quality checked or not.
➢ Purpose of marking the barcode sticker is to let all the customers aware about our
quality standards.
➢ The carton tape sealing machine uses an adhesive tape to seal the box or carton.
➢ It is a fast process and easy to implement. It finishes the process of the upper and
down sealing at one go.
➢ The key part of the sealing machine is to drive the motor, the larger the motor, the
better the power.
➢ Conveyor Belt can be used to transport products in a straight line or through changes in
elevation or direction.
➢ We will use conveyer belt throughout the whole process to transferring the packets and
boxes to the next stage from the previous stage
➢ We will use it for conveying bulk materials throughout the whole process.
• Electricity:
➢ The core use of electricity in our organization is in the production department to run
machines.
➢ The connection has been taken from torrent power limited. The minimum electricity bill
is estimated as 50000 RS. Per month.
➢ It is used for the communication inside the organization to the employees as well as
outside the organization.
• WhatsApp group:
➢ We have one WhatsApp group for any update and internal communication. This group
involves all the workers and company’s owner.
• Water:
➢ In the process of production of hair dye, we need some amount of water as the source
of basic amenities required in plant.
➢ Clean and quality drinking water is essential for workers and other staff at the factory
• Notice:
➢ Company has a notice system for giving instruction to employees and workers.
Whenever there is need to give any common information, then notice will be circulated
among all employees.
• Transport facility:
➢ We have auto and tempo for delivering our products at wholesale and retail shops.
• Projector:
➢ One projector is required for presentation of different reports and to show data.
• Reports:
➢ Reports are also used as communication medium, on basis of reports accountant prepare
books of accounts.
• Telephone:
➢ Two telephones are required for communication purpose, one is placed at purchase
department to deal with suppliers and one is placed at office.
• Requirement of Drainage:
➢ Drainage systems are in place to remove the excess water in development. This could
be floodwater, rainwater, and different kinds of run off. Not having a proper drainage
system in place will result in flooding of low-lying areas, thereby causing property
damage and health risks.
➢ Miscellaneous assets are those which can be charged and can be used for shorter period
of time.
➢ GROUND FLOOR:
✓ Hair coloured with permanent dyes would stay forever and does not get removed by washing.
Permanent hair dyes work on the principle of oxidation. They contain 4 important
components:
✓ These are chemically milder as compared to permanent hair dyes. This is because they do
not contain ammonia. Also, they have lower concentrations of hydrogen peroxide (2% as
✓ Semi permanent dyes contain neither ammonia nor hydrogen peroxide. The color
molecules of semi permanent dyes do not penetrate into the cortex of the hair. They just get
deposited on and in the cuticle (outermost layer of the hair).
✓ Temporary hair dyes contain azo, triphenylmethane, anthraquinone, or indamine dyes while
semipermanent hair dyes contain nitro-phenylenediamines, nitro-aminophenols, and some
azo dyes.
✓ In our factory, all machines and equipment ‘s are totally dependent on electricity
✓ Electricity: Per month minimum 50,000 RS. Billing.
✓ Payment condition: Maximum 3 month to pay your payments.
❖ Water:
✓ The employees of the company from which we bought the machine. They visit and check the
machine once every 15 days.
The marketing consists of 4 P’s that is Product, Price, Place and Promotion and 3 P’s of
service which includes People, Process and Physical evidence. Let us discuss the same in
detail.
1) Product:
➢ A product is the item offered for sale. A product can be a good or service or
combination of both. It can be physical or in virtual form.
➢ Hair dye is considered as tangible/physical good. Hair dyes is the practice of changing
the hair colour. The main reason of using hair dye is to cover white and grey hair.
➢ The hair dye are of two types: Organic and Chemical also it is available in different
shades like black, brown, burgundy, caramel, rush etc.
2) Price:
➢ The amount of money which a buyer pays in order to buy something is known as
Pricing.
➢ Selection of price of a product is depend upon production cost, competition, and
customer value.
3) Place:
➢ Place is about how a business gets its product to the customers. Distribution is
achieved by using one or more distribution channels.
➢ Looking into current situation people mostly prefer to buy online because they get
different offers and discount. So we will make our brand available online, so that
customers can easily get our products at their doorsteps.
➢ Though there are some customers who prefer to purchase from nearby retail stores. So
we will reach to some wholesalers and retailers and convince them to sell our brand.
Also, we will provide credit period to retailers and wholesalers.
• Promotion Mix:
• Sales Promotion:
A sales promotion is a marketing strategy in which a business uses a temporary campaign or
offer to increase interest or demand in its product or service.
We have different sales techniques to attract customers such as providing discounts, adding
extra volume (Grams) in same rates and BOGO offers.
• Advertising:
Advertising is a marketing tactic involving paying for space to promote a product, service, or
cause.
We will promote our hair dyes through giving ads in newspaper such as Divy Bhaskar,
Times of India, and Gujarat Samachar. Also, we will advertise our product through Banners
and Hoardings.
• Direct Marketing:
Direct marketing is a promotional method that involves presenting information about your
company, product, or service to your target customer without the use of an advertising
middleman.
We will market our hair dyes through social media account and through email and text
messages to inform our potential customers about new offers or newly launched products.
• Personal selling:
Personal selling is also known as face-to-face selling in which one person who is the
salesman tries to convince the customer in buying a product. It is a promotional method by
which the salesperson uses his or her skills and abilities in an attempt to make a sale.
Prism company will send their sales representatives door to door for selling hair dyes. The
main purpose of personal selling is to make aware about our product, to inform customers
about the benefits of our product like Prism Hair Dyes is made with natural ingredients, it
has no ammonia hair colour and leaves your hair smelling great, it also gives natural look
and glossy shine.
Our sales representative will also provide demos to the customers by using our hair dyes.
5) People:
➢ People, in the marketing mix, refers to anyone directly or indirectly involved in the
business side of the enterprise. That means anyone involved in selling a product or
service, designing it, marketing, managing teams, representing customers, recruiting,
and training.
➢ Prism Hair Dye believes that the employees are the real assets of the company. So, our
company aims at providing proper training programmes to our employees so that they
can work efficiently for the company. Also, we have appointed managers who
continuously keeps on motivating to the employees by ensuring their growth and
satisfaction level.
6) Process:
➢ The marketing process refers to all the steps a company takes to analyse market
opportunities, identify a target customer, and create a multifaceted marketing strategy
to interact with those customers and qualify leads for the sales team.
7) Physical Evidence:
➢ The physical evidence element of the marketing mix refers to the physical
environment experienced by the customer. This could include: the physical design and
layout of the premises.
➢ The Physical Evidence for Hair Dyes is the product itself and the bill of that product.
1.Gender:
Gender Responses
Female 106
Male 96
Total 202
Gender
Female
48%
52% Male
INTERPRETATION:
• We have done consumer survey on Hair Dye and we received 202 responses.
• This pie chart represents, gender of the respondent.
• Among these, 106 respondents are female respondents and 96 respondents are male
respondents.
• From these we can conclude that in our survey, female respondents are more than
male respondents.
Age Group
174
2 22 4
INTERPRETATION:
• Above pie chart shows the age criteria.
• Out of total 202 responses 174 respondents are belongs to 18-29 age criteria.
• 22 respondents are from 30-45 age criteria, 2 respondents are from below 18 age
criteria and 4 respondents are from above 45 age criteria.
• In our survey, high responses we got from 18-29 age criteria
MONTHLY INCOME
93
28
23 28
30
10,000-
20,000 21,000-
30,000 31,000-
40,000 ABOVE 40
NOT
EARNING
INTERPRETATION:
• This chart represents the monthly income of the consumers.
• The most of responses are from the people those who are having monthly income
between 10,000-20,000 (93 responses).
• 23 responses are from people having income between 31,000-40,000 .
• We got equal responses from people having income 21,000-30,000 , above 40,000 i.e.
28 responses
• There are high numbers of people those who are having monthly income between
10,000-20,000.
Yes 51
No 151
51, 25%
Yes
151, 75% No
INTERPRETATION:
• Above chart represents how many consumers are using Hair Dye Product and how
many are not using it.
• From the total 202 responses, 51 respondents have used hair dye product.151
respondents have never used Hair dye product.
• There are less number of people who are using Hair Dye Product.
25
20
15
9
10 7
5
5
0
Highlights Herbal Chemical Bleach
INTERPRETATION:
• This chart represents, which type of Hair Dye consumer like to have for their hairs.
For ex: Bleach, herbal, chemical etc.
• From total 51 responses for using hair dye, 58.8% of consumers are using herbal
hair dye, 17.6% of consumers are preferring highlights for their hair.
• 13.7% consumers are willing to do bleach in their hairs and 9.8% of consumers
preferring chemical hair dye.
• From the above chart, we can conclude that there are less number of people who
are using chemical Hair Dye.
COMPANY PREFERENCE
LOREAL
PROFESSIONAL GARNIER
COLOUR STREAX
COLOUR GODREJ
COLOUR
INTERPRETATION:
o This chart shows which company’s Hair Dye consumers are prefer to use.
o Most of the responses of consumers are for using Garnier Color Naturals hair
dye product i.e. 21 respondents.
o There are 20 respondents who are using Loreal Professional and 10 respondents
are using Godrej Color.
o There are 5 respondents who are using Streax Color which is lowest amongst
all.
o Garnier Color Naturals Hair Dye is most preferable by the consumers in our
survey.
20
15
13
10
8
7
0
Every 2 - 3 month Every 4 - 5 month Once a month Twice a month
INTERPRETATION:
• Above chart represent, how many times consumer the Hair Dye Product.
• There are 45.1% of consumers those who are using hair dye product once in a
month.
• There are also 25.5% of consumers who are using hair dye every 2-3 months,
15.7% of consumers are using every 4-5 month and 13.7% of consumers are
using hair dye twice a month.
• There are high number of people those who are using Hair Dye once in a month.
17, 28%
23, 38%
Damage Proof
INTERPRETATION:
• This chart shows that which are variants or qualities they want from their Hair
Dye Product.
• From 51 responses, 23 respondents are expecting silky and shiny hair from their
product, 20 respondents are expecting long lasting color for their hair.
• 17 respondents are expecting damage proof hair from their product. 45.1%
consumers are expecting silky and shiny hair from their product.
• Less number of people are expecting damage proof hairs from their product.
PRODUCTS USED
25
22
21
20
15
12
10
6
5 4
1
0
Bajaj Color mate Garnier Colour Godrej Loreal Streax
Naturals Professional
INTERPRETATION:
o Above chart represent, different types of Hair Dye Products consumers are
using.
o There are 22 and 21 respondents of trying Loreal Professional and Garnier
Color Naturals. These two hair dye products are highly preferable by the
consumers.
o Consumers are also using Streax with 4 responses, Bajaj with 6 responses ,
Colormate with 1 respondents.
o From above description, we can conclude that Streax and Colormate are least
used by the consumers.
K.S. SCHOOL OF BUSINESS MANAGEMENT Page 78
10. From which product were you highly satisfied?
Products Responses
Bajaj 2
Colormate 1
Garnier Colour
Naturals 16
Godrej 9
Loreal
Professional 17
Streax 6
Product Satisfaction
18
16 17
16
14
12
10
8 9
6
6
4
2
2 1
0
Bajaj Colormate Garnier Colour Godrej Loreal Professional Streax
Naturals
INTERPRETATION:
• This chart shows that from which Hair Dye Product consumer is highly
satisfied.
• Consumers are highly satisfied with 17 responses for Loreal Professional ,16 for
Garnier Color Naturals , 9 responses for Godrej , 6 for Streax , 2 for Bajaj and 1
for Colormate.
• Bajaj and Colormate are the least satisfied and preferred hair dye products.
• Loreal Professional and Garnier Color Naturals are highly preferable hair dye
product by the consumers.
25
20
14
15
11
10
5
4
5 3
1
0
Brand Name Durability Packaging Pricing Quality Quantity Other
INTERPRETATION:
• Above chart represents, which types of things by consumers attracted to buy a
Hair Dye Product.
• Maximum of the consumers are attracts with the quality of the product. There
are 58.8% of consumers who are attracted by quality of the product.
• 27.5% of consumers are attracted by the brand name of the product, 21.6% of
consumers are attracted by the durability of product.
• From packaging 7.8% consumers are attracted , by quantity 5.9% consumers are
attracted , with pricing 9.8% of consumers are attracted and only 1 consumer is
attracted by suitability of quantity , quality and price.
• Minimum consumers are attracted by suitability of quantity, quality and price.
COLOUR PREFERENCE
30
15
3
2
N A T U R A L B L A C KB R O W N 1
BURGUNDY
CARAMEL
RUSH
OTHER
INTERPRETATION:
• This chart represents, different colors which consumers are preferring to use.
• From 51 respondents, 30 respondents are using Natural Black Color for hairs,
15 respondents are using Brown Color , 7 respondents are going for Burgundy .
• Caramel, Rush, sky blue and green are the least preferred colors for hair dying.
• Maximum consumers are preferring Natural Black Color only
16
15
14
12 11
10 9
6 5
0
AGEING FASHION TREND FOR AN OCCASION PROFESSIONAL
PURPOSE
INTERPRETATION:
• Above chart shows the motive of consumer for using Hair Color.
• Most of the respondents are using hair color because of ageing i.e. 18
respondents.
• 15 respondents are using hair color for fashion.
• There are also 11 respondents who are using hair color occasionally, 9
respondents are using for Professional purpose.
• 5 respondents are using hair color for following the trend.
• There are minimum consumers who are using hair color for trend.
SATISFACTION BY PRODUCT
No
10%
Yes
90%
• This chart represents, whether the consumer is satisfied with their current
product or not.
• 90.2% of respondents are satisfied with their current product and 9.8%of
respondents are not satisfied with their current product.
• Most of the respondents are satisfied with their current hair dye product.
Maybe
25%
No
10% Yes
65%
INTERPRETATION:
o 33 respondents are willing to buy a new hair dye product , 13 respondents are not
sure for buying the new product and 5 respondents are not changing their current
product.
INTERPRETATION:
• This chart represents, various reason of consumers for not using Hair Dye
Product.
• We have got 145 responses for not using Hair Dye product.
• Most of the respondents are not using hair dye product because it damages the
hair.
• 69 respondents are not using hair dye because of damaging hair, 45 respondents
are not using because of too many chemical ingrediants are there in hair dye.
• 14 respondents are not using because they didn’t find any suitable color for their
hair.
• Maximum number of consumers are not using Hair Dye because it damages the
hair.
• Less number of people are not using because they didn’t find any suitable color
for their hair.
1%
34%
Yes
65% No
Maybe
INTERPRETATION:
• Above chart represents, if the consumer is looking forward to use Hair Dye
Product or not.
• From 148 responses, 97 respondents are not going to buy Hair Dye Product in
future.
• 50 respondents are going to buy Hair Dye Product in future.
• Maximum number of consumers are not going to buy Hair Dye Product in
future.
INTERPRETATION:
▪ This chart shows, which type of qualities consumer want from their Hair
Dye Product.
▪ Out of 145 responses, 101 respondents want qualities in Hair Dye Product
like it doesn’t damage their hair.
▪ 43 respondents want Hair Dye should be dermatologist tested by the
particular company. 31 respondents want shiny hair after applying hair
dye. respondents want Ammonia free hair dye which can be also herbal
dye.
▪ Maximum numbers of consumers want qualities in Hair Dye Product that
it doesn’t damage their hairs.
Future Preference
43, 29%
Yes
No
77, 53%
Maybe
27, 18%
INTERPRETATION:
▪ Above chart shows, if the consumer will buy a new product with many new
variants and even ammonia and sulphate free.
▪ 33 respondents are willing to buy a new hair dye product, 13 respondents are
not sure for buying the new product and 5 respondents are not changing their
current product.
▪ Maximum number of consumers will buying the new Hair Dye Product with
many new variants.
39
10
8
INTERPRETATION:
• We have done a Retailers Survey. We received 115 responses from various
retailers.
• This bar diagram shows, from where the retailers buy Hair Dye Product for selling.
• We also gave various options to retailers like Wholesalers, Dealers, Manufacturers,
Salons, Retail shop, Online, Medical store.
• 58 respondents buy product from wholesalers, 39 respondents buy from dealers, 10
respondents buy from manufacturers.
Reason of Selling
Less Competition
15%
Highly Populated
14% Good Marketplace
51%
Convenient in
transportation &
delivery
20%
Good Marketplace Convenient in transportation & delivery Highly Populated Less Competition
INTERPRETATION:
• Above pie chart represents the reason for selling Hair Dye Product in particular
area.
• From 115 responses, 73 respondents sell Hair Dye Product in that locality because
of good market place. 42 respondents are selling because of convenient in
transportation and delivery.
• 31 respondents are selling because of area which have highly populated and 29
respondents are selling because of less competition in that particular area.
• There is high number of respondents those who are selling Hair Dye Product
because of good market place.
K.S. SCHOOL OF BUSINESS MANAGEMENT Page 90
3. What is the time duration of re-order?
Duration of Order Responses
Every 2 Months 58
Not regular 18
Twice a Month 39
Duration of Order
Every 2 Months
34%
Not regular
16%
INTERPRETATION:
• This pie chart shows, at what time duration retailers re-order the stock of Hair Dye
Product.
• 50.4%respondents re-order their stock every 2 months. 33.9%respondents re-order
stock. 15.7%respondents are not giving regular orders of their stock.
• Maximum number of respondents are re-ordering their stock every 2 months.
QUANTITY OF ORDER
45
45
40
35
30 27
24
25
19
20
15
10
0
Less then 10 Boxes Between 10-15 Boxes Between 15-20 Boxes More than 20 Boxes
INTERPRETATION:
• Above bar diagram, represents the number of quantity retailers are prefer to
purchase at every stock.
• Out of total responses 115, 45 respondents are ordering 10-15 boxes. 27
respondents are ordering less than 10 boxes, 24 respondents are ordering 15-20
boxes and 19 respondents are ordering more than 20 boxes.
• There are number of retailers are ordering quantity of stock in 10-15 boxes.
brands sold
70
66
60
50
40 38
40
30
20
20
4
10
0
LOREAL STREAX GARNIER COLOR GODREJ HAIR OTHER
PROFESSIONAL NATURAL COLOR
INTERPRETATION:
• This bar diagram shows, which brands of hair dye they sell in market. We have
given option for brands name like: Loreal professional, Streax, Godrej Hair Color,
Garnier Color Naturals, Zeba Hair Dye etc.
• From the total 115 responses, 66respondents are selling Loreal Professional, 65
respondents are also selling Godrej Hair Color, 57 respondents are selling Streax,
45 respondents are selling Garnier Color Naturals.
• From Zeba, Zeba Hair Dye and Bombay shaving company (beardo) there is only 1
respondents who are this particular product.
Other
Garnier Color
1%
Natural Loreal Professional
22% 31%
Loreal Professional
Streax
Godrej Hair Color
Godrej Hair Color
28% Streax Garnier Color Natural
18%
Other
• Above pie chart represents, which brand of Hair Dye is in maximum demand in the
market.
• Loreal Professional is in the high demand according to the 51respondents of
retailers. According to 46 respondents Godrej Hair Color is in the maximum
demand.
• 35 respondents, according to them Garnier Color Naturals is in high demand in that
particular area. 30 respondents are saying Streax is in high demand in the market.
• Zeba and tresemme hair dyes are in least demand in the particular area.
47
50
45
40 36
35
30
22
25
20
15 10
10
0
High Profit Margin Additional Benefits Consumer's Rate of Easy Transportation
Satisfaction is high
(High Demand)
INTERPRETATION:
• This bar diagram shows, why the retailers are preferring above brands.
• 40.9% of total responses are preferring above brands because of in that particular
area consumer’s satisfaction is high.31.3% of total responses are preferring above
brands because of high profit margin.
• 19.1%of total responses are preferring above brands because of additional benefits.
8.7% of total responses are preferring above brands because of easy transportation.
• Maximum respondents are going with the consumer’s satisfaction for preferring
various brands.
Average Sales
50
48
16
INTERPRETATION:
• Above bar diagram represents, the average no. of sales of Hair Dye per day of any
brand according to the Retailers.
• 50 respondent’s average no. of sale is between 20-50%. 48 respondent’s average
no. of sale is between 0-20%. 16respondent’s average no. of sale is between 50-
60%. There is only 1 response of having average no. of sale above 60%.
• Maximum average no. of sale is between 20-50% and minimum is above 60%.
Credit Period
29%
Yes No
71%
INTERPRETATION:
• This pie chart shows that, did the retailers get any Credit period for the payment of the
stock or not.
• Out of 115 responses, 82 respondents are getting credit period for the payment of the
stock. 33 respondents are not getting any credit period for the payment of the stock.
• High no. of responses are getting credit period for the payment of the stock.
Payment
Method Response
Cash 65
Cheque 29
Instalment 14
Digital
Payment 17
PAYMENT METHOD
65
29
17
14
INTERPRETATION:
• Above bar diagram represents, types of payment methods used for payments orders.
• From total responses, 65 respondents are using cash payment. 35 respondents are
using cheque payment for payments of orders, 27 respondents are using digital
payment method and 19 respondents are using instalment method for the payments of
orders.
• Maximum no. of responses are using cash payment only for payments of orders.
46
40
18
6
3
INTERPRETATION:
• This bar diagram shows, how retailers can attract the customers.
• 40.7% of total responses, attract customers by Sale offers: Buy 1 get 1 free. 35.4% of
total responses attract customers by discount offers, 15.9% of total responses attract
customers by organizing lucky draw.
• 5.3% of total responses attract customers by providing coupons and vouchers. Some
retailers also attracts customers by giving them some free product.
• High no. of retailers attracts customers by Sale offers only.
50 48
40 37
30
20 15
13
10
2
0
No Discount 1-5% 5-10% 10-15% More than 15%
INTERPRETATION:
• Above bar diagram represents, no. of discount retailers get from the dealers
• Out of 115 responses, 48 respondents are getting 5-10% of discount from the
dealers. 37 respondents are getting 1-5% of discounts, 15 respondents are getting
10-15% of discount.
• There 13 responses of retailers who are not getting any discount and 2 respondents
are getting more than 15% of discount from the dealers.
• There are high no. of respondents those who are getting 5-10% of discount from
the dealers.
Payment preference
26, 20%
23, 17%
83, 63%
INTERPRETATION:
• This bar diagram shows, types of payment methods which is preferred more for
getting payments from your customers.
• 83respondents are preferring cash payment method for getting payments. 26
respondents are preferring cheque methods. 23 respondents are preferring digital
payment method for getting payments.
• Maximum no. of retailers are preferring cash payment for getting payments from their
customers.
DISCOUNT TO CUSTOMER
54
39
15
5
2
INTERPRETATION:
• Above bar diagram represents, how much discount retailers gives to their customers.
• 47% of total responses, giving discount between 5-10%. 33.9% of total responses, are
giving 1-5% of discount. 1.7% of total responses, are giving more than 15% of
discount and 4.3% of total responses, are giving 10-15% of discount.
• There are 13% of total responses, who are not giving any discount to their customers.
• High no. of retailers are giving 5-10% of discount to their customers.
Annual Turnover
32
30
26
16
10
INTERPRETATION:
• This bar diagram shows, the annual turnover of the retailers.
• 32 respondents are having 1,00,000-2,00,000 annual turnover. 30 respondents are
having 50,000-1,00,000, 26 respondents are having 2,00,000-5,00,000annual
turnover.
• 16 respondents are having more than 5,00,000 and 10 respondents are having
below 50,000.
• Hence we can conclude that, maximum turnover is between 1,00,000-2,00,000.
• Any organization either business or industrial, requires many factors concerning its
growth, future development, and survival. The most important factors are capital,
material, types of machinery and human resource as the success or failure of any
organization depends on the work performance of all this factors with proper
coordination. Among all this factors human resource is very delicate and must handle
with balancing the formation. Human resources are extremely important and must be
handled with care.
• Human resource is considered to be the best resource because humans can make the
best use of the resources with help of proper knowledge, education and technology to
do so.
• Any organization's most important and central department is Human Resources.
• It deals directly with humans (workforce); nothing is possible without labor and
employees. Hence, our organization is based on the same concept.
Owner
(partners )
production
Accountant Supervisor
supervisior
workers workers
❖ Internal source:
2.Internal job posting -while here employee are posted from one department to
another department as per the availability.
❖ External source
1.Campus recruitment- The freshers who have just finished or going to finish for
degree, for those students companies set interview in their college campus. And as
they are well qualified and pass the interview than they get appointed in the company.
• We hired the position of Accountant from campus who had having one year of
experience in any internship or job.
K.S. SCHOOL OF BUSINESS MANAGEMENT Page 107
2. Advertisement- Providing the job vacancy of the company with
description of requirements and qualifications on different social platforms.
• We have published the posters saying that “We are hiring for Workers”
6. Contractor- employees get the job but only for certain time as they get contract
with company and after that they get renewed or find a new job. This type is generally
apply one lower level jobs.
JOB ANALYSIS
• Job analysis refers to the process of identifying and determining the duties and
responsibilities. Also specifications are mention. It encompasses the collection
of data required to put together a job description that will attract the right person
to fill in the role.
• In simple words, "Comprehensive understanding of the work and its
requirements."
✓ It is divided in 2 type:
1) Job Description:
• A company provides a written statement in which they describes duties,
responsibilities, required qualifications, task relationship, work location, and reporting
relationships of a particular role.
• It describes "What you have to do and what are expected results must given."
TRAINING
AMENITIES PROVIDED TO
EMPLOYEES AND WORKERS :
1. Water facility :
➢ Water is basic human need to maintain the body temperature. It is also a
hygiene factor.
➢ So clean drinking water is requires.
➢ At our firm we provide RO purifier and water facilities 24*7.
2. Canteen facility :
➢ Food is the basic necessity of the human being. It is much required for the all
human body.
➢ we provide canteen facility to our staff, they can get there coffee , tea, some
snacks as they need.
3. Sanitary facility :
➢ We provide sanitary facilities such as clean restroom , hand washing basin ,
drainage system etc.
5. Other benefits :
➢ Company provides financial incentives for overtime and extra work.
➢ We give non-financial incentives such as bonus , gifts.
➢ After doing this project we realized how important it is for our overall growth. We
learned a lot from this project, we are very thankful to those who kept this project in our
syllabus.
➢ Through this project, we got complete information about all the phases of feasibility.
Our knowledge has also improved a lot.
➢ While making the project we learnt how to communicate or deal with people
and how to maintain contacts with them.
➢ This project gave us real insight into the world of Hair Dyes business.
➢ We are thankful to the supporters who have contributed somewhere and
➢ something to our project
➢ With the help of this project, we have become so capable that we can start our own
business whenever we want.
WEBOGRAPHY
➢ https://youtu.be/Dy1hPvAsxFs
➢ https://www.byrdie.com/hair-color-history
➢ https://www.fsw.cc/natural-dyes-history/
➢ http://www.madehow.com/Volume-3/Hair-Dye.html
➢ https://www.colourmeorganic.com/ingredients-of-organic-hair-color
➢ https://www.dermacosm.com/hair/the-different-types-of-hair-dyes/
➢ https://www.latest-hairstyles.com/color/chart.html
➢ https://en.wikipedia.org/wiki/Dye#:~:text=The%20first%20synthetic%20dye%2
C%20mauve,fuchsine%2C%20safranine%2C%20and%20induline.
➢ https://www.britannica.com/technology/dye/General-features-of-dyes-and-
dyeing
➢ https://www.tpci.in/blogs/product-profile-indian-dye-and-dye-stuffs-industry/
1. Name_________
2. Gender
o Male
o Female
o Prefer not say
3. Age
o Below 18
o 18-29
o 30-45
o Above 45
4. Monthly Income
o 10,000-20,000
o 21,000-30,000
o 31,000-40,000
o Above 40,000
5. Which are the Different types of products you have tried for your hair?
▪ Loreal Professional
▪ Godrej
▪ Streax
▪ Garnier Colour Naturals
▪ Bajaj
▪ Other: ___________
10. Are You Satisfied with your current Hair dye product?
o Yes
o No
11. Will you prefer to buy a new Hair Dye Product, with many new Variants and even
Ammonia and Sulphate Free?
o Yes
o No
o Maybe
4. Will you prefer to buy a new Hair Dye Product, with many new Variants and even
Ammonia and Sulphate Free?
o Yes
o No
1. Name_________
10. What is the Average no. of sales of Hair Dyes per day of Any brand?
o 0-20
o 20-50
o 50-60
o More than 60
11. Do you get any Credit period for payment of the Stock?
o Yes
o No
12. Which payment method do you use the most for payment of orders?
▪ Cash
▪ Cheque
▪ Installment
▪ Digital Payment