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SabreSonic Check-In

SabreSonic Check-in is a departure control system that allows airlines to check passengers in efficiently through multiple channels. It increases revenue by automating fee collection and up-sells. It also reduces costs by improving staff productivity and supporting self-service options. The system provides a consistent experience across touchpoints and improved customer service.

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Karim Amini
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0% found this document useful (0 votes)
396 views4 pages

SabreSonic Check-In

SabreSonic Check-in is a departure control system that allows airlines to check passengers in efficiently through multiple channels. It increases revenue by automating fee collection and up-sells. It also reduces costs by improving staff productivity and supporting self-service options. The system provides a consistent experience across touchpoints and improved customer service.

Uploaded by

Karim Amini
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Product Profile

Reliable, fast check-in through full


integration with reservations, ticketing,
inventory and load management

SabreSonic
Check-in

SabreSonic Check-in is the world’s leading


Put Your Best Foot departure control system, consistently
Forward With The World’s boarding more passengers than any other
system while maintaining top system
Most Used Solution reliability. Give your check-in team the
The airport is where your customers are tools they need to exceed customers’
most likely to meet your airline in person for expectations, building strong lasting
the first time. Like any first impression, you relationships from day one throughout
want it to be exceptional. And you can do the years that follow with reliable, fast,
just that with SabreSonic ® Check-in. comprehensive airport solutions.
Move Forward With
Confidence
SabreSonic Check-in delivers leading
SabreSonic Check-in can help your airline
departure control — passenger and aircraft
increase revenue through automated
— capabilities to facilitate efficient customer
accurate collection of ancillary service fees
processing both on and off airport grounds.
supporting your merchandising strategy.
The options offered by our solution provide
Its streamlined workflow efficiently enables
the most definitive airport automation and
you to recognize your most valuable
customer data solutions available in today’s
customers and allows you to tailor your
transportation industry. From check-in via
services according to their needs.
the Web or mobile phone, to automated
boarding control at the airport gate, your SabreSonic Check-in has superior load
customers and your airline benefit from management capabilities to generate
the most advanced technology to conduct automatic transfer of passenger and baggage
airport functions in the most professional data. This ensures the correct weight and
way possible. balance distribution on the aircraft.

Figure 1 A Consistent Customer Experience At All Touchpoints

2
ship, using mobile phones or PDAs. With
the growth of self-service tools, check-in is
becoming a less frequent airport experience.
SabreSonic Check-in supports multiple
Benefits check-in touchpoints that not only provide
customers with options but also reduces
Increases Revenue airport-related staff and equipment costs —
Collection of ancillary fees has come to the including tools that can simplify baggage
forefront as an effective, economical way check-in and handling.
for airlines to increase revenue.
By efficiently managing tasks through our
Automating the collection of fees means industry-leading, user-friendly graphical
that you are no longer dependant on interfaces or through self-service tools that
manual intervention by your check-in previously required human intervention,
team. It becomes standard operating staff-related productivity increases and costs
procedure, reducing and eliminating the can significantly be reduced. All this without
human impulse to waive fees thus allowing sacrificing the customer experience.
them to go uncollected. What was once an
exception — such as collection of excess or Improves Customer Experience
overweight baggage fees, standby fees and No other check-in system in the world has
additional fees for any change in itinerary accomplished what SabreSonic Check-in has
— becomes a mandatory, step-by-step — consistently boarding more passengers
automated process. while maintaining industry-leading system
Additional revenue can also be gained reliability. In 2009, more than 287 million
through the use of self-service tools. revenue passengers were checked in for
Passengers who check in via the Web, a their flights by SabreSonic Check-in.
kiosk or mobile device can receive up-sell The world’s most used departure control
messages. And the revenue opportunities solution, SabreSonic Check-in empowers
resulting from these marketing customers with a greater freedom of choice
opportunities are remarkable. regarding when, where and how to check-
in for their flights. No matter where they
Reduces Costs check-in — Web, kiosk, mobile, agent —
Customers today expect the ability to the customer has the ability to purchase
check-in at an airport kiosk or online from additional products and services to enhance
their home, the office, a hotel or a cruise their flight experience.

3
• Supports our industry-compliant weight
Along with this flexibility, SabreSonic and balance solution,
Check-in increases agent efficiency and • Supports the major, global airline
improves the airport experience. By alliances: oneworld, SkyTeam and Star
identifying your most valued customers, Alliance,
you can maximize satisfaction by providing
the highest level of service — at the lowest • Provides support of merchandising
possible cost. strategy by offering up-sell opportunities
and ensuring accurate revenue collection
via all check-in touchpoints,
Features
• Improves the customer experience by
• Provides an industry-leading, user- offering multiple check-in channels for
friendly graphical interface that increases convenience and tailored services based
staff productivity and reduces training on preference, value and eligibility.
costs through more efficient work flows,
• Utilizes consistent customer data at all Our Unique Experience
touchpoints — Web, mobile, kiosk, agent —
ensuring a seamless customer experience, At Sabre Airline Solutions ®, our team
of experts is ready to help power your
• Complies with government security and progress by lowering your costs and
industry mandates, generating more revenue for your airline.
• Includes certifications for major common- With our comprehensive portfolio, you
use (CUTE) airport platforms as well as can market your experience, sell your
common-use self-service (CUSS/CUPPS) product, serve your customers and operate
AS-10-11426 0111

kiosk platforms, efficiently across your entire airline.


are trademarks of an affiliate of Sabre Holdings Corp. ©2011 Sabre Inc. All rights reserved.
Sabre Airline Solutions, the Sabre Airline Solutions logo, AirCentre, Sabre and SabreSonic

Visit our website at Please contact our nearest Europe, Middle East, Africa
www.sabreairlinesolutions.com regional office for more Tel: +44 208 538 8539
information: E-mail: emea.contact@sabre.com
Worldwide Headquarters
Sabre Airline Solutions Asia / Pacific The Americas
3150 Sabre Drive Tel: +65 6215 9500 Tel: +1 682 605 6750
Southlake, Texas 76092 USA E-mail: contact.apac@sabre.com E-mail: contact.americas@sabre.com

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