SabreSonic Check-In
SabreSonic Check-In
SabreSonic
Check-in
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ship, using mobile phones or PDAs. With
the growth of self-service tools, check-in is
becoming a less frequent airport experience.
SabreSonic Check-in supports multiple
Benefits check-in touchpoints that not only provide
customers with options but also reduces
Increases Revenue airport-related staff and equipment costs —
Collection of ancillary fees has come to the including tools that can simplify baggage
forefront as an effective, economical way check-in and handling.
for airlines to increase revenue.
By efficiently managing tasks through our
Automating the collection of fees means industry-leading, user-friendly graphical
that you are no longer dependant on interfaces or through self-service tools that
manual intervention by your check-in previously required human intervention,
team. It becomes standard operating staff-related productivity increases and costs
procedure, reducing and eliminating the can significantly be reduced. All this without
human impulse to waive fees thus allowing sacrificing the customer experience.
them to go uncollected. What was once an
exception — such as collection of excess or Improves Customer Experience
overweight baggage fees, standby fees and No other check-in system in the world has
additional fees for any change in itinerary accomplished what SabreSonic Check-in has
— becomes a mandatory, step-by-step — consistently boarding more passengers
automated process. while maintaining industry-leading system
Additional revenue can also be gained reliability. In 2009, more than 287 million
through the use of self-service tools. revenue passengers were checked in for
Passengers who check in via the Web, a their flights by SabreSonic Check-in.
kiosk or mobile device can receive up-sell The world’s most used departure control
messages. And the revenue opportunities solution, SabreSonic Check-in empowers
resulting from these marketing customers with a greater freedom of choice
opportunities are remarkable. regarding when, where and how to check-
in for their flights. No matter where they
Reduces Costs check-in — Web, kiosk, mobile, agent —
Customers today expect the ability to the customer has the ability to purchase
check-in at an airport kiosk or online from additional products and services to enhance
their home, the office, a hotel or a cruise their flight experience.
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• Supports our industry-compliant weight
Along with this flexibility, SabreSonic and balance solution,
Check-in increases agent efficiency and • Supports the major, global airline
improves the airport experience. By alliances: oneworld, SkyTeam and Star
identifying your most valued customers, Alliance,
you can maximize satisfaction by providing
the highest level of service — at the lowest • Provides support of merchandising
possible cost. strategy by offering up-sell opportunities
and ensuring accurate revenue collection
via all check-in touchpoints,
Features
• Improves the customer experience by
• Provides an industry-leading, user- offering multiple check-in channels for
friendly graphical interface that increases convenience and tailored services based
staff productivity and reduces training on preference, value and eligibility.
costs through more efficient work flows,
• Utilizes consistent customer data at all Our Unique Experience
touchpoints — Web, mobile, kiosk, agent —
ensuring a seamless customer experience, At Sabre Airline Solutions ®, our team
of experts is ready to help power your
• Complies with government security and progress by lowering your costs and
industry mandates, generating more revenue for your airline.
• Includes certifications for major common- With our comprehensive portfolio, you
use (CUTE) airport platforms as well as can market your experience, sell your
common-use self-service (CUSS/CUPPS) product, serve your customers and operate
AS-10-11426 0111
Visit our website at Please contact our nearest Europe, Middle East, Africa
www.sabreairlinesolutions.com regional office for more Tel: +44 208 538 8539
information: E-mail: emea.contact@sabre.com
Worldwide Headquarters
Sabre Airline Solutions Asia / Pacific The Americas
3150 Sabre Drive Tel: +65 6215 9500 Tel: +1 682 605 6750
Southlake, Texas 76092 USA E-mail: contact.apac@sabre.com E-mail: contact.americas@sabre.com