SABRE Format Guide

October 2015 – CUSTOM-B

ACSE Class Edition
ACS – CHECK IN ----------------------------------------------------- 16
Domestic Check-In ..................................................................................
Group Check-In Entry ..............................................................................
Follow-Up Entries From List or Seat Map................................................
Reprint Boarding Pass .............................................................................
ACS – CHECK IN / AUTOMATED BAG TAG ----------------- 20
Check-In and Automated Bag Tags ........................................................
Check-In and Special Automated Bag Tags ...........................................
Automated Bag Tags ...............................................................................
Follow-Up Entries from List or Seat Map .................................................
Updating Passenger Item – Bags ............................................................
Return Automated Bag Tags ...................................................................
ACS – CHECK IN / EDIT CODES -------------------------------- 24
Check-In With Edit Codes .......................................................................
ACS – CHECKIN / EDIFACT --------------------------------------- 26
EDIFACT Entries .....................................................................................
ACS – CHANGE/OFFLOAD SEAT ------------------------------- 27
Offload (Return/Cancel) Seat ..................................................................
Offload (Return/Cancel) Seat From List ..................................................
Change Seat ............................................................................................
Change Seat ............................................................................................
Page 3
 Page 4

ACS – PRE DEPARTURE GATE FUNCTIONS -------------- 30

Printer Entries ..........................................................................................
Flight Dedication ......................................................................................
Set Priority Restrictions ...........................................................................
Flight Status Displays ..............................................................................
Flight Text Entries....................................................................................
Flight Text Entries (continued).................................................................
Seat Block Entries ...................................................................................
Passenger Information Lists Inbound ......................................................
Paperwork for Outbound Flight................................................................
Paperwork for Outbound Flight - DECS Entries ......................................
ACS - DEPARTURE GATE FUNCTIONS ---------------------- 36
Boarding Status .......................................................................................
“ON” Board ..............................................................................................
Auto “ON” ................................................................................................
Unboard ...................................................................................................
Lists .........................................................................................................
Final Status Entries .................................................................................
Updating Counts In Flight Data ...............................................................
Return Seats ............................................................................................
Flight Closeout .........................................................................................
Final Paperwork for Outbound Flight .......................................................
ACS – POST DEPARTURE GATE FUNCTIONS ------------ 41
PDC Entries .............................................................................................
ACS – LISTS ----------------------------------------------------------- 42
Lists .........................................................................................................
ACS - OVERSALE ---------------------------------------------------- 44
F-Text and O-Text ...................................................................................
Displays ...................................................................................................
Priority List Entries ...................................................................................
Priority List Volunteer Entries ..................................................................
ACS – PASSENGER ITEM ----------------------------------------- 47
Display Passenger Item ...........................................................................
Passenger Item Modification ...................................................................
ACS – PRIORITY LIST (ACCOMMODATING) ---------------- 49
Priority List Displays ................................................................................
Priority List Accommodate .......................................................................

Page 5
 Page 6

ACS – PRIORITY LIST (CHECK-IN) ----------------------------- 52

Priority List – Codes.................................................................................
Priority List – Grab ‘N Go .........................................................................
Priority List – Non Revenue (same as check-in) .....................................
Priority List – Oversale.............................................................................
Priority List – Standby ..............................................................................
Priority List – Upgrade .............................................................................
Priority List - Follow-Up Entries ...............................................................
ACS – PRIORITY LIST (LISTING) ------------------------------- 56
Priority List – Place Directly On List .........................................................
ATAC --------------------------------------------------------------------- 57
Display Entries .........................................................................................
Form of Payment Codes .........................................................................
Transaction Codes ..................................................................................
Add Entries ..............................................................................................
Change Entries ........................................................................................
Void Entries .............................................................................................
Remarks ..................................................................................................
Closeout Entries ......................................................................................
Over/Short Entries ...................................................................................
Station C-20 Report – Supervisor Entries ...............................................
AVAILABILITY --------------------------------------------------------- 63
Availability Displays .................................................................................
ELECTRONIC TICKETS (VCR) ----------------------------------- 63
VCR Search Methods ..............................................................................
VCR Display Methods..............................................................................
VCR Print Functions ................................................................................
VCR Remarks .........................................................................................
VCR Re-Association ................................................................................
VCR Revalidation ....................................................................................
Grab ‘N Go ..............................................................................................
EPR ----------------------------------------------------------------------- 68
Employee Profile Record (EPR) ..............................................................
FARE QUOTE ---------------------------------------------------------- 69
Fare Type Codes .....................................................................................
Fare Quote Display Option ......................................................................
Modify Original Display ............................................................................
Rules Display ...........................................................................................
Rules Display Using Alpha Category Modifier .........................................
Rules Without Previous Displays.............................................................
Historical Displays ...................................................................................
Availability and Fare Quote Combined ....................................................
Fare Quote Overview ..............................................................................

Page 7
 Page 8

Taxes .......................................................................................................
FLIFO --------------------------------------------------------------------- 71
FLIFO Entries ..........................................................................................
HELP FUNCTIONS --------------------------------------------------- 73
Calculator ................................................................................................
Calendar ..................................................................................................
Currency - Bankers Buying Rates ...........................................................
Encode & Decode....................................................................................
Fare Breakdown ......................................................................................
Mileage (Distance) Between Cities ..........................................................
Minimum Connecting Times (MCT) ........................................................
Other Airline Information..........................................................................
Ticketing and Baggage Agreements .......................................................
Time.........................................................................................................
Weather

INTERNATIONAL DOCUMENTS --------------------------------- 78

ACS Document or Passport Entries ........................................................
ACS Passenger Contact and Other Entries ............................................
PNR Document or Passport Entries ........................................................
PNR Passenger Contact and Other Entries ............................................
ITINERARY PRICING ------------------------------------------------ 82
Itinerary Pricing Overview ........................................................................
Itinerary Pricing ........................................................................................
Override Pricing/Forced Connection .......................................................
Itinerary Pricing - Currency/City Override ................................................
Passenger Type Codes ...........................................................................
Bargain Finder .........................................................................................
Price Retention (Stored Fare)..................................................................
Command Pricing and Ticket Designator ................................................
Fare Breakdown ......................................................................................
PFCs (Passenger Facility Charges) ........................................................
JUMPSEAT ------------------------------------------------------------- 89
Cockpit Jumpseat Display .......................................................................
Cockpit Priority List ..................................................................................
Flight Attendant Priority List .....................................................................
Accommodating From Priority List ..........................................................
MESSAGE SWITCHING -------------------------------------------- 91
Sending Messages ..................................................................................
Transfer Messages ..................................................................................
Print-Enter ...............................................................................................
QTM Messages .......................................................................................
OPERATION ENTRIES ---------------------------------------------- 93
Page 9
 Page 10

DECS Entries ..........................................................................................

Equipment Change ..................................................................................
Flight List Displays ...................................................................................
Flight History ............................................................................................
PNR CREATION ------------------------------------------------------- 95
Sell from Availability (0) ...........................................................................
Long Sell Air Segments (0)......................................................................
Remarks (5) .............................................................................................
Name Field (-)..........................................................................................
Received From Field (6) ..........................................................................
Phone Field (9) ........................................................................................
Ticketing Field (7) ....................................................................................
Ticket Time Limit (8) ................................................................................
AAdvantage Account (FF) .......................................................................
Endorsements (ED) .................................................................................
End/Ignore Transactions .........................................................................
PNR DISPLAYS ----------------------------------------------------- 102
Display Entries .........................................................................................
PNR MODIFICATION ---------------------------------------------- 103
Action Status Codes ................................................................................
Change Class of Service .........................................................................
Change Segment Status in PNR .............................................................
 History......................................................................................................
History Action Codes (X: canceled A: added M: modified) ..............
Name Field ..............................................................................................
Phone Field .............................................................................................
Ticketing/Ticket Time Limit Fields ...........................................................
Remarks Field .........................................................................................
Divide PNR ..............................................................................................
Reduce Number in PNR ..........................................................................
Cancel and Rebook PNR ........................................................................
Insert After Segment ...............................................................................

PET IN CABIN-------------------------------------------------------- 111

Availability ................................................................................................
Listing Pet-In-Cabin .................................................................................
(PET CHECKLIST)………………………………………………………145
PRE-RESERVED SEATS (PRS) -------------------------------- 112
PRS Locations .........................................................................................
PRS Entries .............................................................................................
PRS Seat Maps .......................................................................................

Page 11
 Page 12

PRINTER DESIGNATION----------------------------------------- 114

Ticket / Boarding Pass Printers ...............................................................
Bag Tag Printers......................................................................................
Hardcopy Printers ....................................................................................
Optional Printer Entries ...........................................................................
SECURITY - GATE PASS ---------------------------------------- 116
SCHEDULE vs. AVAILABILITY ------------------------------- 117
SEAT MAPS ---------------------------------------------------------- 119
Seat Map Display.....................................................................................
Secondary Seat Map Display ..................................................................
Seat Symbols ..........................................................................................
Row Symbols ...........................................................................................
SINE IN/SINE OUT-------------------------------------------------- 123
Sine In/Out (RES) ....................................................................................
Sine In/Out (DECS) .................................................................................
Sine In/Out (FRT) ....................................................................................
Carrier Codes ..........................................................................................
TICKETING ----------------------------------------------------------- 127
List of Un-ticketed Passengers ................................................................
FOP Codes Required to Issue Ticket ......................................................
Basic Ticketing Entries ............................................................................
Select Ticketing Entries ...........................................................................
Award Ticketing .......................................................................................
Endorsement Box ....................................................................................
TICKETING APPROVALS ---------------------------------------- 129
Check Approval Codes ............................................................................
Credit Card Approval Codes ....................................................................
TICKETING - EXCHANGE---------------------------------------- 131
When to Use the Exchange Mask ...........................................................
Ticket Exchange Mask ............................................................................
Involuntary Reroute Mask ........................................................................
TICKETING MASKS ------------------------------------------------ 132
Ticketing Masks .......................................................................................

TICKETING – NON REVENUE TRAVEL --------------------- 133

Employee Travel ......................................................................................

Page 13
 Page 14

TIMATIC---------------------------------------------------------------- 134
Access Timatic Mode ..............................................................................
Encode and Decode ................................................................................
Specific International Information for Customers ....................................
WEATHER ------------------------------------------------------------ 137
Weather Entries .......................................................................................
UMNR NOTES ------------------------------------------------------ 138
Page 15
ACS – CHECK IN Page 16

ACS – CHECK IN

Domestic Check-In
G-123-JONES Basic check-in
G-123F-JONES Basic check-in, class of service
G-123DFW-JONES Basic check-in, board point
G-123-JONES/W Basic check-in, generic seat assignment
G-123-JONES/10A Basic check-in, specific seat assignment
G-123FDFW-JONES/1A Basic check-in, class of service, board point, seat request
G-123-JONES3 Basic check-in, multi-party, same surname
G-123-JONES-SMITH Basic check-in, multi-party, different surname
G-123-JONES2/10AB Basic check-in, multi-party, same surname, seat request
G-123-JONES*BT/NO BAGS Basic check-in, edit no bags
THRU SEAT NOT AVAILABLE
G-123PHLSTT-JONES/7A Basic check-in, specific leg of
thru flight, seat request
G-123STTSTX-JONES/7C Basic check-in, next leg of thru
flight, seat request

Group Check-In Entry

GN-123-XY Check-in entry, group code “XY” (domestic
only, security check must have completed for
each passenger)

Follow-Up Entries From List or Seat Map

G-1 Assign seat, customer item 1
G-1,2 Assign seat, customer items 1 and 2
G-1-3 Assign seat, customer items 1 through 3
G.10A Assign seat 10A from seat map
G.S Assign any seat from seat map; split party

ACS – CHECK IN Page 17

ACS – CHECK IN Page 18

Reprint Boarding Pass

GRB123/10A Reprint boarding pass by seat number
GRB123-SMITH Reprint boarding pass by name
GRB/5 Reprint boarding pass, line number 5 from
customer/name list
ACS – CHECK IN / AUTOMATED BAG TAG

Check-In and Automated Bag Tags

GB-123-JONES/1 Check-in and generate 1 bag tag
GB-123-JONES/0 Check-in with automatic edit of no bags
GB-123-JONES2/3 Check-in multi-party, same surname,
generate 3 bag tags
GB-123-JONES/2–SMITH/2 Check-in multiple party different surname,
generate 2 bag tags for each party
GB-123-JONES/1/9A Check-in, generate 1 bag tag, seat request
GB-123-JONES2/2/9AB Check-in multi-party, generate 2 bag tags,
seat requests
GB-123-JONES*BT/[X]0011234567 Check-in, AA-issued manual bag tag number
GB-123-JONES*BT/[X]0061234567 Check-in, OA-issued manual bag tag number

ACS – CHECK IN / AUTOMATED BAG TAG Page 19

ACS – CHECK IN / AUTOMATED BAG TAG Page 20

Check-In and Special Automated Bag Tags

GB-123-JONES/1A Check-in, generate 1 checked pet bag tag
GB-123-JONES/1H Check-in, generate 1 tag for heavy bag
GB-123-JONES/1A,2 Check-in, generate 1 checked pet bag tag & 2 basic bag tags
GB-123-JONES/1A,1H,1 Check-in, generate 1 checked pet bag tag, 1 heavy bag tag,
and 1 basic bag tag

Automated Bag Tags

GB123-JONES/1 Generate 1 bag tag
GB123-JONES2/2 Generate 2 bag tags for multiple
party, same surname
GB123-JONES/1–SMITH/1 Generate 1 bag tag for multiple
party, different surname
GB123-JONES/1H Generate 1 bag tag heavy bag
GB*123-JONES/1 Request bag tag with segment-
select display

Follow-Up Entries from List or Seat Map

GB-1 Generate bag tag, issue boarding pass for customer item 1 from
list
GB-1,2 Generate bag tag, issued boarding pass for customer item 1 and 2
from list
GB-2/1 Generate 1 bag tag for name 2 on list
GB3,4 Generate bag tags, segments forced connection over 4 hours
GB1,3 Generate bag tags for itinerary with waitlisted segment
GB1 Generate bag tags for itinerary with segment-select

ACS – CHECK IN / AUTOMATED BAG TAG Page 21

 Page 22

Updating Passenger Item – Bags

G1/BT/[X]0011234567 Add manual bag tag
G1/BT/[X]001234567,58,59 Add multiple bag tags
G1/BT/NO BAGS No bags checked

Return Automated Bag Tags

GOB123-JONES/987654 Return bag tag
987654 for specific
customer
GOB123-JONES/987654,3 Return multiple bag
tags in sequential
order
GOB123-JONES/987654–SMITH/123456 Return bag tags for
multiple customers
ACS – CHECK IN / EDIT CODES

Check-In With Edit Codes

G-123-JONES*WCHR Check-in with wheelchair edit
codes
G-123-JONES/9A*WCHR Check-in with wheelchair edit
codes, specific seat request
G-123-JONES/W*/AD/1234567 Check-in with AAdvantage edit
codes, generic seat request
G-123-JONES2/10AB*WCHR Check-In multiple party same
surname with wheelchair edit
codes, specific seat requests
GB-123-JONES/1*INF/EMMA JACOBS, 13MOS Check-in with infant edit code,
generate one bag tag

ACS – CHECK IN / EDIT CODES Page 23

ACS – CHECK IN / EDIT CODES Page 24

GB-123-JONES2/3/10AB*CM/FIRST TIME FLYERS Check-In multiple party same

PLZ ASSIST surname comments, generate
three bag tags, specific seat
requests
G-123-JONES*UMNR/CHD/CM/AGE 9 TBMB MARY Check-in unaccompanied minor
HART 412-111-2222 (under 13 years old) with edit
codes, and comment

G-123-JONES*UMNR/CM/AGE 13 TBMB MARY Check-in unaccompanied minor

(over 13 years old – no CHD edit
HART 412-111-2222
required) with edit codes and
comment

GB-123-JONES/1*ARMD/FBI, 123456,8175551234 Check-in armed passenger with

1 bag
ACS – CHECKIN / EDIFACT

EDIFACT Entries - NOTE: use AA flight and Seat info – edit/request comes at end
GE*M/NW5085YMSPSEA/N Display seat map OA
GE-5081-NAYLOR/10A Check-In customer
GE-3,4/10AB Follow-up entry from list (by segment)
GERB5081-BURNETT Reprint boarding pass by name
GERB5081/10A Reprint boarding pass by seat (OA seat no.)
GE5081/10A12A Change seats (last seat number is OA request)
GEO5081/10A Offload seats (last seat number is OA seat)
GES5081/25A/FQTV/NW2827390 Edit customer information

ACS – CHECKIN / EDIFACT Page 25

ACS – CHANGE/OFFLOAD SEAT Page 26

ACS – CHANGE/OFFLOAD SEAT

Offload (Return/Cancel) Seat

GO123/10A Return seat 10A
GO123/10AB Return seats 10AB
GO123/10A12F Return seats 10A and 12F
GO123/10A-F Return range of seats
GO123/10AB/ALL Return seats and all downline/connecting seats
GO123DFW/10A Return seats, specific board point
GO123/10AB‡B/NOTON Return seats, B-text for positive bag match
reconciliation
GO123/13F‡B/ON/free text Return seats, B- text why bags were kept on flight
GO123/15F/PR Return seats, keep in pre-reserve status
Offload (Return/Cancel) Seat From List
GO1 Return seat for customer item 1 from list
GO1,3 Return seats for customer items 1 and 3 from list
GO1-3 Return seats for customer items 1 through 3 from list
GO1,3/ALL Return seats for psgr items 1 and 3 for this flight and all conx seats
GO1‡B/NOTON Return seat for customer item 1 from list, B-text for positive bag
match reconciliation

Change Seat
SAME CLASS OF SERVICE

G123/9A20C Change seat from 9A to seat 20C

G123/9AA Change seat from 9A to aisle
G123/9ABC5DEF Change multiple seats 9ABC to seats 5DEF (max 10 seats)
G123CLTDFW/9A4C Change seat, specific leg of thru flight
G123/19JAN/9A8C Change seat, specific date, from 9A to seat 8C
G123CLT/9A20C Change seat, connecting flight, from 9A to seat 20C

ACS – CHANGE/OFFLOAD SEAT Page 27

ACS – CHANGE/OFFLOAD SEAT Page 28

Change Seat

DIFFERENT CLASS OF SERVICE

Note: Inventory must be available.
G123/9AF/2A Upgrade from seat 9A to seat 2A (specific seat
req’d)
G123/9ABF/1AC Upgrade seats from 9AB to seats 1AC
G123CLTDFW/9AF/3C Upgrade seat, connecting flight, from 9A to seat 3C
G123CLTDFW/9ABF/1AC Upgrade seat, connecting flight, from 9AB to seats
1AC

SWAP
G123/9A5A/SWAP Swap seats between two customers 9A for 5A
G123/9ABC5DEF/SWAP Swap seats between multiple customers 9ABC for
5DEF
ACS – PRE DEPARTURE GATE FUNCTIONS

Printer Entries
W*2AD1E73439000706 Sign into ATAC, designate TKT/BP printer
PTR/D1E734 Designate a hardcopy printer
RL/D1E734 Release the hold on a printer

Flight Dedication
GD123 Dedicate a CRT to a specific flight number
GD0 Un-dedicate a CRT from a specific flight number

Set Priority Restrictions

GF123Y/AR/D2T Add standby restriction code
GF123F/AR/DSR Add standby restriction code, first class
GF123Y/XR Remove priority restriction

ACS – PRE DEPARTURE GATE FUNCTIONS Page 29

ACS – PRE DEPARTURE GATE FUNCTIONS Page 30

Flight Status Displays

GMSK123 Display agent information mask
G*123/FD Display flight data display
G*123 Display flight status
G*0 Display flight status, CRT dedicated
G*123/19JAN Display flight status for specific date
G*123/BDL Display flight status for another city
G*123/19JANBDL Display flight status for another city, specific date
Flight R - Text Entries
G*123/R Display R-Text (remarks)
GFAR123/ (free text) Add R-Text
GFRR123/4/ (new text) Revise R-Text by line number
GFDR123/3 Delete R-Text by line number
GFDR123/1-3 Delete R-Text by range

O & F - Text
G*123/O Display O-Text (oversales)
GFAO123/ (free text) Add O-Text
GFRO123/4/ (new text) Revise O-Text by line number
GFDO123/4 Delete O-Text by line number
G*123/F Display F-Text (flight specific)
GFAF123/ (free text) Add F-Text
GFRF123/4/ (new text) Revise F-Text by line number
GFDF123/4 Delete F-Text by line number
ACS – PRE DEPARTURE GATE FUNCTIONS Page 31
ACS – PRE DEPARTURE GATE FUNCTIONS Page 32

Seat Block Entries

GMB123/14A/T Block specific seat as seat type code
GMU123/12AB Unblock specific seats
GMU123/Q Unblock specific seat type codes
GMU123/12-14 Unblock seats from rows 12 thru 14
Passenger Information Lists Inbound
G*123BOS/CPI Inbound connecting customer info
G*L123BOS/PCD Inbound and outbound connecting passenger info
G*L123‡SS/CM List of names with support services requests or comments
G*L123/IB List of names of inbound connecting customers
G*L123/OB List of names of outbound connecting customers
G*L123BOS/WCHR List of names of wheelchair requests for flight 123 from
BOS
G*L123BOS/UMNR List of names of unaccompanied minors for flight 123 from
BOS
G*L123BOS‡UMNR/WCHR/BLND List of names having combined edit codes (UMNR or
WCHR or BLND)
G*L123BOS/SS/OB List of names with combined edit codes (SS and OB)

ACS – PRE DEPARTURE GATE FUNCTIONS Page 33

ACS – PRE DEPARTURE GATE FUNCTIONS Page 34

Paperwork for Outbound Flight

G*L13/SM*S Special meal list
G*L123F/RV F class customer list
GFFM61 Seat Chart (International Flights)

Paperwork for Outbound Flight - DECS Entries

DECS Switch from RES to DECS system
BSI employee number Sine into DECS + password
JP*123/04 CLT Print the Flight Release and Weather
FIL 123 Print flight information with fuel on board
SLWR123/04 CLT Print weather (if not included in release)
BSO Sine-out of DECS and RES
RES Switch from DECS back to RES system
ACS - DEPARTURE GATE FUNCTIONS

Boarding Status
GF123/BOARDING Place flight in boarding status
GF123/XBOARDING Turn off boarding indicator

“ON” Board
GS123/5B/ON Place customer ON board by seat number
GS123/13AB14DEF/ON Place multiple customers ON board by seat number
G*L123/RV Display list of revenue customers
G1/ON ON customer item 1 from list
G1,3/ON ON customer items 1 and 3 only
G4-9/ON ON customer items 4 through 9

ACS - DEPARTURE GATE FUNCTIONS Page 35

ACS - DEPARTURE GATE FUNCTIONS Page 36

Auto “ON”
Note: Only gate positions should be performing “ON” functions!
G*123/D Display current status of the Auto-ON indicator
GD123/ON-ALL Set Auto-ON indicator
GD123/ON-PL Set Auto-ON for Priority List customers
GD123/OFF Cancel the Auto-ON process

Unboard
GS123/14B/XON Unboard an ON’d customer by seat number
GS123/15A16B/XON Unboard multiple customers by seat number
G*L123/XON Display the XON list (customers not ON’d)
G*L123/ON Display the ON list
G6/XON Unboard customer item 6
G3,7/XON Unboard customer items 3 and 7 only
G5-9/XON Unboard customer items 5 through 9
Lists
G*L123/BX List of names of psgrs with seats but not onboard (BX List) / seat
order
G*L123/BX*N List of names of psgrs with seats but not onboard (BX List) /
name order
G*L123/PULL List of names of selectees not onboard
G*L123/BT/XON List of names of psgrs with checked bags and not onboard
G*L123/BP/XON List of names of psgrs with boarding passes and not onboard

Final Status Entries

GF123/FINAL Place flight in final boarding status
GF123/FINAL/ALL Place flight in final status, release ALL blocked seats
GF123/FINAL/Q Place flight in final status, release Q blocked seats
GF123/FINAL/QZAR Place flight in final status, release specific blocked seats (Q,Z,A,R)

ACS - DEPARTURE GATE FUNCTIONS Page 37

ACS - DEPARTURE GATE FUNCTIONS Page 38

Updating Counts In Flight Data

GF123/CHD2 Update count to reflect 2 children
GF123/WCHR5 Update count to reflect 5 wheelchairs

Return Seats
GO/NOTON Return all seats not “ON”
GO/NOTON/IB Return seats of all inbound connections
GO/NOTON/IB123 Return seats from inbound connecting flight 123
GO/NOTON/XIB Return all seats EXCEPT inbound connections
GO/NOTON/XIB123 Return all seats EXCEPT inbound connecting flight 123
GO123/12A Return specific seat
GO123/12A13F‡B/NOTON Return specific seats, baggage reconciliation
GO1,2/OFF From displayed list, return seats of lines 1 and 2
GO1-3/OFF‡B/NOTON From displayed list, return seats of lines 1 through 3,
baggage reconciliation
Flight Closeout
GF123/CLOSE/LCLF12Y98/SECOK Close flight (first 12, coach 98), security OK
GF123/CLOSE/LCLF6J34Y198/SECOK Close flight (3-cabin aircraft), security OK
GF123/CLOSEO/LCLF12Y98/SECOK Close flight; supervisor override BX List
GF123/CLOSEP/LCLF12Y98/SECOK Close flight and “Pull List” verified
GF123/CLOSEV/LCLF10Y119/SECOK Close flight and counts verified

Final Paperwork for Outbound Flight

GFFM123 Final Flight Attendant manifest

ACS - DEPARTURE GATE FUNCTIONS Page 39

ACS – POST DEPARTURE GATE FUNCTIONS Page 40

ACS – POST DEPARTURE GATE FUNCTIONS

PDC Entries
GFAR123/free text Add R-Text information (“OFF GATE OT”)
GF123/PDC Activate post-departure check-out
GF123/PDC/XM Activate post-departure processing, protect no-shows;
used only in irregular ops
ACS – LISTS

Lists
G*L123/AA List of customers At the Airport
G*L123/BP*S List of customers with boarding passes by seat number
G*L123/BT List of all bag tags for a flight
G*L123/BX Pax w/pre-rsv seats and/or brdg passes but have not yet boarded
G*L123/AD List of AAdvantage members
G*L123/AD/BP List of AAdvantage members with boarding passes
G*L123/IB/BT List of inbound customers with bags
G*L123‡AD/BP/SM AAdvantage members OR special meal rqst that have brdg pass
G*L123/PULL Pull List (Selectees)
G*L123/SP List of selectee customers
G*L123/SS List of special assists
G*L123/TX List of through customers
G*L123/UMNR List of Unaccompanied Minors
G*L123/WCHR List of wheelchair assists
G*L123/XON List of customer NOT ON

ACS – LISTS Page 41

ACS – LISTS Page 42

G*L123/XPR/XBP WITHOUT pre-reserved seats and WITHOUT boarding passes

(unseat-assigned customers)
G*L123/US When a change of equipment is indicated in the Flight Status
Display (777) you can pull the “US” or un-seated list and re-
accommodate those affected
ACS - OVERSALE

F-Text and O-Text

GFAF123/NEED VOLUNTEERS Add F-Text to the flight
GFAO123/OVERSOLD BY … Add O-Text oversale information
GFRO123/1/OVERSOLD BY … Revise the O-Text information
GFDO123/1 Delete the O-Text information

Displays
G*L123/OS List of oversale customers
GOS123 Display oversale mask
G*123/OS Display oversale data
RFND Access mask to issue
transportation vouchers

ACS - OVERSALE Page 43

ACS - OVERSALE Page 44

Priority List Entries

G-123-JONES Step One: Check-In Customer
GL1‡OS SABRE will automatically assign the status codes:
OS1 – Executive Platinum
OS2 – Platinum
OS3 – GOLD
OS – All confirmed revenue customers
OST – Through customers
GL123-BUMFODDER‡OS Place customer directly on list as an oversale

Priority List Volunteer Entries

SEAT ASSIGNED CUSTOMER WISHING TO VOLUNTEER
GL123-SMITH‡VOL Add customer to priority list as a volunteer
OVERSALE CUSTOMER WISHING TO VOLUNTEER – NOT CHECKED IN
G-123-LANGLEY*BT/NO BAGS Check-in customer
GL1‡OS2 Oversale follow-up entry when seat map displayed
G*L123/PALL Display complete priority list
G4/RM/VOL Oversold remark of customer willing to volunteer

OVERSALE CUSTOMER WISHING TO VOLUNTEER – PREVIOUSLY CHECKED IN

G*L123/PALL Display priority list
G5/RM/VOL Oversold remark of customer willing to volunteer

ACS - OVERSALE Page 45

ACS – PASSENGER ITEM Page 46

ACS – PASSENGER ITEM

Display Passenger Item

G*N123/SMITH Display customer item by customer
name
G*S123/7C Display customer item by seat
number
G*G123/AB Display customer item by group code
G1 Follow-up to multiple name list
G1* Display PNR from customer item
G** Redisplay customer item or displayed
customer list
GV1* Display electronic ticket from
customer item
Passenger Item Modification
BY SEAT NUMBER
GS123/12A/WCHR Add edit code to customer item
GS123/12A/BT/778899 Add manual bag tag to customer item
GS123/12A/AD/123A456 Add AAdvantage number to customer item
GS123/12A/XWCHR Delete edit code from customer item
GS123/10A/XSC/XAD Delete multiple edit codes from customer item
FROM DISPLAYED PASSENGER LIST
G1/SC Add edit code to customer item 1 on list
G1/BT/NO BAGS Add bag tag edit code to customer item 1 on list
G2/SC/AD/123A456 Add multiple edit codes to customer item 2 on list
G1/CM/ free text Add comment to customer item 1 on list
G2/CM/1, free text Modify customer item 2 on list the first comment to read (free text)
G3/XCM/2 Delete for customer item 3 on list the second comment
G1/XSC Delete edit code for customer item 1 on list
G1/XSC/XWCHR Delete multiple edit codes for customer item 1 on list

ACS – PASSENGER ITEM Page 47

ACS – PRIORITY LIST (ACCOMMODATING) Page 48

ACS – PRIORITY LIST (ACCOMMODATING)

Priority List Displays

G*L123/PALL Display entire priority list
G*L123/PALL*H Display entire priority list, with history
G*L123PHL/PALL Display entire priority list, another city
G*L123/19JAN/PALL Display entire priority list, different date
G*L123/19JANPHL/PALL Display entire priority list, another city, different date
G*L123/P Display unaccommodated customers on priority list
Priority List Accommodate
SEAT ASSIGN
GALL Assign seats to all names on list
GA1 Assign seat to name 1
GA1,2 Assign seats to names 1 and 2
GA1-3 Assign seats to names 1 through 3
GA1/10A Assign specific seat to name 1
GA1/W Assign window seat to name 1
CHANGE/CANCEL
GA2F Change class of service, assign seat to name 2
G1F Change desired class of service to first class
GA2F/1A Change class of service, assign specific seat to name 2
G123/10A9C Change seat 10A to 9C on flight 123
G1/RM/free text Add remark to name 1 on priority list
GO3 Cancel seat from name 3 on list
GO3/OFF Cancel seat AND remove name from list

ACS – PRIORITY LIST (ACCOMMODATING) Page 49

ACS – PRIORITY LIST (ACCOMMODATING) Page 50

TRANSFER
GT1456 Transfer name 1 to flight 456 standby list
GT1456/L Transfer name 1 to flight 456 standby list, LIST ONLY (place on
list only, does not seat assign even if restriction permits)
GT1-3456 Transfer names 1-3 to flight 456 standby list
GTALL456 Transfer all names to flight 456 standby list
GT1789DFW Transfer name one to flight 789 standby list, different destination
(identify the BOARD POINT in entry not the new destination)
GT1789DFWSNA Transfer name one to flight 789 standby list, different destination
(board point required, identify off point when new flight number
has multiple cities in route of flight)
ACS – PRIORITY LIST (CHECK-IN)

Priority List – Codes - NOTE: May not be all inclusive

VOL Volunteer passenger on oversold flight
OS1 Oversold, Executive Platinum
OS2 Oversold, Platinum
OS3 Oversold, Gold
OS Oversold, revenue , PS employee
VOL Volunteer passenger on oversold flight
UPG1 Upgrade request, Executive Platinum
UPG2 Upgrade request, Platinum
UGP Upgrade request, Gold
RI Standby Involuntary
RV Standby unrestricted ticket, elite passengers
RL Restricted tickets, passenger must be present at airport w/in 2 hours of scheduled
departure.

ACS – PRIORITY LIST (CHECK-IN) Page 51

ACS – PRIORITY LIST (CHECK-IN) Page 52

A1D Deadheading crew, covering schedule

A3D Deadheading crew, returning to base or from training
VOL Volunteer passenger on oversold flight
D1 Limited yearly, employee personal travel
D2 Spouse, dependents, domestic partner, registered
companions
D2R Retired employee
D2P Personal travel for parents of employees of AA
D3 Guest traveler
D6 OA cockpit crew member
ID90 OA employee travel on their ticket stock
ONE oneworld carrier employee personal travel
ZED OA personal travel at ZED rates
Priority List – Grab ‘N Go
VCR*0374010123456 Step One: Display VCR
G-123-JONES‡SB2*SC456VCR/3 Step Two: Place on priority list; holding alternate
space on AA456, associate coupon 3 from VCR

Priority List – Non Revenue (same as check-in)

Priority List – Oversale

G-123-JONES Step One: Check-In Customer
GL1‡OS Step Two: Follow-up entry, seat mask full

ACS – PRIORITY LIST (CHECK-IN) Page 53

ACS – PRIORITY LIST (CHECK-IN) Page 54

Priority List – Standby

G-123-JONES‡RV Chk-in revenue standby, holding no conf. reservation
G-123-JONES‡RV987 Check-in revenue standby customer, holding confirmed
reservation within ACS window
G-123-JONES‡RV987/19JAN Check-in standby customer, holding confirmed reservation
within ACS window (next day)
G-123-JONES‡RV987–SMITH‡RV456 Check-in multiple standby customers, holding confirmed
reservation within ACS window

Priority List – Upgrade

GL123-JONESX‡UPG Check-in customer for upgrade FIRST Class
GL123-JONESR‡UPG Check-in customer for upgrade for Business class

Priority List - Follow-Up Entries

GL1 Follow-up from list, place customer item 1 on priority list
GL0 Follow-up from list, no-rec entry when name not found or confirmed reservation is outside of ACS
window
GL1,2 Follow-up from list, place customer items 1 and 2 on priority list
ACS – PRIORITY LIST (LISTING)

Priority List – Place Directly On List

GL123-JONES‡RV Place customer directly on list
GL123-JONES‡RV456 Place customer directly on list, holding alternate
reservation within ACS window
GL123-JONES‡RV456/19JAN Place customer directly on list, holding alternate
reservation within ACS window
GL123-JONES‡ONE Place OA oneworld employee directly on list

ACS – PRIORITY LIST (LISTING) Page 55

ATAC Page 56

ATAC

Display Entries
WA* Display entire ATAC record
WA*CA Display cash detail
WA*CK Display check detail
WA*CC Display credit card detail
WA*EG Display electronic generated
WA*EGCC Display electronic generated by form of payment
WA*ET Display exchange transaction detail
WA*R Display remarks only
WA*‡CUR Display currency detail by currency code
WAF* Display list of manual forms
Form of Payment Codes

CA Cash DT Deportee MP Multiple Forms of Payment

CC Credit Card ET Exchange PT Prepaid Ticket

Transaction
CT Certificate GR GTR or STR TV Transportation Voucher

XX Other MC Military Auth.

Certificate
Transaction Codes
AC Additional Collection RF Refund
AG Agent Generated SG SABRE Generated Ticket
CT Certificate SGX SABRE Generated Added Manually
EG Electronically Generated Ticket TV Automated Transportation Voucher
GB Government Bill VE Void Electronic Ticket
MP Multiple Forms of Payment VO Void Ticket
PT Prepaid Ticket VOX Void SABRE Generated Add Manually

ATAC Page 57
ATAC Page 58

Void Entries
Note: Check digits are not required when making the void entry. Tickets must first be added to the ATAC
record before they can be voided. If you have a voided handwritten ticket that has not been added to
your record, you must first add the ticket using the normal add entry and then make the void entry.

WV2405123456 Void automated ticket (must be in PNR)

WVNP0611234567 Void automated document when no PNR exists
WAV4400123456 Void handwritten ticket
REMARKS
Note: Remarks are used in the ATAC Report to explain any unusual circumstances. ATAC Remarks are
limited to 342 characters.
WAR free text Add remarks entry
WAR/D Delete ALL remarks entry
WA*R Display remarks
W*2ADUMMY/station nbr Assign dummy printer
PTR/printer nbr Assign hardcopy printer
WA* Print entire report
WAemployee#/CC/CA Close agent credit card and cash detail
NOTES:

ATAC Page 59
Page 60
AVAILABILITY

Availability Displays
Note: 24-hour time may be substituted for 12-hour time.
125OCTLAXMIA Display availability by date
125OCTLAXMIA7A Display availability by date and time
125OCTLAXMIA/430P Display availability by date and arrival time
125OCTLAXMIA9ACLT Display availability by time and connection point
125OCTLAXMIA7A‡AA Display availability, specific carrier
1234/25OCTLAXMIA Display inventory for specific flight
125OCTLAXMIA9A-F Display availability for specific class (F)
125OCTLAXMIA/8P-Y‡DL Display other availability options
1S25OCTLAXMIA-F Scan date plus four days for specific class
1* Display more availability
1*OA Display Other Airline availability
1*AA Redisplay original availability

AVAILABILITY Page 61
AVAILABILITY Page 62

1*R Redisplay last availability

1‡DL Display specific carrier availability
1*AMCO Change Arrival city
1*DSFO Change Departure city
1*SFOMCO Change departure and arrival cities
1DFW Change connecting city
1*3P Change departure time
119SEP Change departure date
1‡2 Advance availability two days
1-2 Subtract availability two days
1R Display return availability same day
1R4NOV10A Display return availability by date and departure time
1R‡7 Display return availability for 7 days from departure date
ELECTRONIC TICKETS (VCR)
Search methods
VCR Access VCR search mask.
VCR-2.1 Access VCR search mask, name-select
VCR*AA123/08NOV14-WOO/JANE Manual search by flight, date, name
VCR*FFAA123A567 Manual search by AAdvantage account
number
VCR*FFAA123A567/05APR15 Manual search by AAdvantage account
number, date
VCR*DFW/19JAN99-SMITH Manual search by city, date, name
VCR*0372120312312 Manual search by ticket number
VCR*FPCCVI1037404823456789/- Manual search by credit card, name
BENSON/CLIFF
VCR*FPCCVI1037404823456789/04DEC98- Manual search by credit card, date,
BENSON/CLIFF name

Page 63
ELECTRONIC TICKETS (VCR) Page 64

ELECTRONIC TICKETS (VCR)

VCR Display Methods

*VI Display VCR coupon data from PNR
*VCR Display entire VCR from PNR
*VCR2 Display VCR from similar name list
*VCR-1.2 Display VCR from multi-name PNR
VCR*C1 Display specific VCR coupon
VCR*FP Display VCR form of payment
VCR*3 Display VCR from similar ticket list
VCR*A Display all of the VCR details
VCR*L Re-display the VCR similar ticket list
VCR*R Re-display previous VCR
VCR*H Display VCR history from a displayed VCR
VCR Print Functions
VCR‡PRINT‡C1 Print VCR coupon 1 to paper
VCR‡PRINT‡C1/3 Print VCR coupons 1 and 3 to paper
VCR‡PRINT‡C1-4 Print VCR coupons 1 through 4 to paper
VCR‡RCPT Print VCR receipt
VCR‡ITIN Print VCR itinerary card
VCR‡ITIN‡RCPT Print VCR receipt and itinerary card

VCR Remarks
VCR5 free text Enter free text remarks in a displayed
VCR
VCR5 Delete remarks from a displayed VCR

ELECTRONIC TICKETS (VCR) Page 65

 ELECTRONIC TICKETS (VCR) Page 66

VCR Re-Association
Note: VCR must be displayed prior to entry.
7VCR0372195123456‡C1‡S1 Re-associate an old VCR to a new PNR (first
coupon for first segment)
7VCR0372195123456‡C1,2,4‡S13‡N1.1 Re-associate multiple coupons/segments to a
new PNR using name-select

VCR Revalidation
EVCR‡REVAL End PNR and revalidate unused VCR
coupons
EVCR‡REVAL‡S2 End PNR and revalidate unused VCR
coupon using segment-select (must
segment-select after origination)
Grab ‘N Go
Note: VCR must be displayed prior to making a Grab ‘N
Go entry.
G-123-SMITH*SCVCR/1 Check-in, using displayed VCR, associate
coupon 1
G-123-SMITH*SC0370380123765/1 Check-in, using VCR number, associate
cpn 1
G-123-SMITH‡SB2*SC508VCR/1 Check-in, using displayed VCR, holding
alternate space, associate coupon 1
G-123-SMITH‡SB2*SC508/19JANVCR/1 Check-in, using displayed VCR, holding
alternate space different date, associate
cpn 1
G-123-SMITH‡SB2*SC508/19JAN Check-in, using displayed VCR, holding
0374010876543/4 alternate space, associate coupon 4
G-123-SMITH‡SB2*SCVCR/4 Check-in, using displayed VCR, holding
alternate space, associate coupon 4

ELECTRONIC TICKETS (VCR) Page 67

EPR Page 68

EPR

Employee Profile Record (EPR)

H*12345 Display an EPR by employee
number
H*AS1AB Display an EPR by agent die sine
HU* Display keywords from an EPR
HDK Display entire list of keywords
HDK/keyword Keyword definition
FARE QUOTE
Fare Type Codes

ACI ADT/CHD/INF normal and excursion INX Infant excursion

CAT Category A and Z fares IT Adult individual tour basing
CB Contract bulk ITC ADT/CHD individual tour basing
CF Construction purposes only ITI ADT/INF individual tour basing
CH Child normal fares MIL Military
CHI Child/Infant normal and excursion NCI Adult/Child/Infant normal fares
CHX Child excursion NEC Child normal and excursion
EX Adult excursion NL Adult normal fares
EXC Adult/Child excursion NLC Adult/Child normal fares
EXI Adult/Infant excursion NLI Adult/Infant normal fares
EXP Excursion and promotional NLP Normal and promotional
FP Family Plan NLX Adult normal and excursion
GOV Government NXC ADT/CHD normal and excursion
GRC Adult/Child group fares NXI ADT/INF normal and excursion
GRI Adult/Infant group fares NXP Normal, excursion and promotional
GRP Groups PM Promotional fares incl. frequent flier
ICI ADT/CHD/INF individual tour basing SC Senior Citizen

FARE QUOTE Page 69

FARE QUOTE Page 70

INF Infant normal and excursion SPF Special Fares (WEB, Bereavement, Medical Emergency)
INL Infant normal fares VUS Published VUSA
YZ Youth fares XCI Adult/Child/Infant excursion

Taxes
TXNHELP Display tax help screen
TXN* Redisplay previous tax display
TXN*US Tax summary display by country code
TXN*FRANCE Tax summary display by country name
TXN*ORY Tax summary display by ATO city code
TXN*4 Display detail tax display from line number
TXN**YC Tax detail display by tax ID code
TXN*BRU* Tax detail display by ATO or city code
FLIFO

FLIFO Entries
2123 FLIFO by flight number, date
defaults to today
2123/25OCT FLIFO by date: 2 days
forward, 2 days back
2H123/ORIG24OCTBOS Historical FLIFO, 1 day back
2H123/ORIG24OCT Historical FLIFO, 1 day back,
local city
2H123 Historical FLIFO, today

FLIFO Page 71
FLIFO Page 72
HELP FUNCTIONS

Calculator
T55‡45 Add
T55-45 Subtract
T55*2 Multiply
T55/5 Divide
TMENU Display Help List for
T¤ Functions

Calendar
TAPR Displays picture of monthly calendar of current year
TAPR/15 Displays picture of month and year
T17APR‡7 Date plus 7 days
T17APR-7 Date minus 7 days
T17APR-15MAY Number of days between two dates

HELP FUNCTIONS Page 73

HELP FUNCTIONS Page 74

Encode & Decode

W/-CCBALTIMORE W/*BWI - Cities
W/-ALQANTAS W/*QF W/*081 - Airlines
W/-APJOHN WAYNE W/*SNA - Airports
W/-CYALAMEDA, CA - Nearest airport to city, state
W/EQ-BOEING W/EQ*734 - Airplanes
W/-CRHERTZ W/CR*ZE - Rental cars
W/-HLRAMADA W/HL*RA - Hotels
HCCPENNSYLVANIA - Encode state
HCCPA - Decode state
HCCC/GERMANY - Encode country
HCCC/US - Decode country
Mileage (Distance) Between Cities
WNSFODFW Ticketed Point Mileage
WMPITDFW AAdvantage Miles Mileage/Non-revenue Upgrade
WNSFODFWSYR Ticketed Point Mileage, multiple cities
WN Ticketed Point Mileage from Itinerary, all segments
WNS1/3 Ticketed Point Mileage from Itinerary, segments 1 and 3
W/-ATSFO‡ATLGA SABRE Atlas displays point to point miles and kilos between 2 places

Minimum Connecting Times (MCT)

T*CT-CLT Specific airport MCT
T*CT-LGW/BA Specific carrier MCT
T*CT-SEA/USAS MCT between two carriers at specific airport
T*CT-NYC///JFKLGA Intra-city MCT

HELP FUNCTIONS Page 75

HELP FUNCTIONS Page 76

Other Airline Information

V*NW121/12AUG Verify Flight Routing
S15JUNBOMLHR/ES Displays all schedules, regardless of frequency

Ticketing and Baggage Agreements

W/*UA Ticket and baggage checking requirements for a specific carrier
W/*016 TKT and baggage checking req. for a specific carrier’s stock control number
W/*US‡*AA Interline agreements between specific carriers

Time
‡T Date and time of set location
T*PHL Request local time in PHL
T*ZOO Request GMT (Greenwich Mean Time)
T*SFO/S/0300L Convert Standard SFO time to GMT
T*SFO/D/0300L Convert Daylight SFO time to GMT
TETPHL/LGW Calculate time difference between two cities
Weather
WEA/WX*CLT Current weather in CLT
WEA/CF*CLT Current forecast for CLT
WEA/EF*CLT Extended forecast for CLT
WEA/EF*CLT/2 Extended forecast for CLT, page 2
TT90F Convert Fahrenheit to Celsius

HELP FUNCTIONS Page 77

INTERNATIONAL DOCUMENTS Page 78

INTERNATIONAL DOCUMENTS

ACS Document or Passport Entries

G1/DOCS/…..SWIPED OR SCAN PASSPORT Add passport data to psgr
item using scanner
G1/DOCS/P,US,7791523,US,04MAR65,M, Add passport, military ID, or
11JAN16,SMITH/ALFRED birth certificate data to
customer item
GS288/10B/DOCS/P,US,7791523,US,04MAR65,F,11JAN Add passport data by flight
16,JONES,MEGAN,LYNN and seat number

G1/DOCS/P,US,5543721,US,15JUN06,FI, INF without a seat traveling

27NOV16,JONES,ELLEN,JANE on own passport
G1/XDOCS or G1/XDOCSI (for infant, no seat) To delete DOCS information
ACS Passenger Contact and Other Entries
GPC1/SMITH JANE/US4125551212 Add customer contact information to
customer item
GPC1/SMITH/JANE/US4125551212/FREE TEXT Add customer contact information with
optional free text
GPC1/PAX/DECLINED Add customer contact declined information
G1/DOCO/,R,123456 Add customer TSA Redress number
G1/DOCA/R,GB Add customer Country of residence
G1/DOCA/R,GB,,,,,,I Add customer Country of residence, infant
(use 5 commas between country code and I)
G1/DOCA/D,US,966 HAMILTON Add Non U.S. Resident customer’s visiting
STREET,ATLANTA,GA,77321 address while in the U.S.
G1/DOCA/D,US,966 HAMILTON Non U.S. Resident customer’s visiting
STREET,ATLANTA,GA,77321,I address while in the U.S. for infant
G1/DOCV Add customer VISA information

INTERNATIONAL DOCUMENTS Page 79

INTERNATIONAL DOCUMENTS Page 80

PNR Document or Passport Entries

4DOCS/P/US/1234567/US/21APR63/M/11JAN16/SMITH/ Add customer passport data

ALFRED-1.1 to PNR
4DOCS/P/US/5543721/US/15JUN06/FI/27NOV11/JONES/ Add customer passport data
ELLEN/JANE-1.1 (for infant) for infant, using adult’s
name number 1.1
4DOCS/……SWIPE OR SCAN PASSPORT Add customer passport data
to PNR using scanner
PNR Passenger Contact and Other Entries
4PCTC/SMITH JANE/US4125551212-2.1 Add customer contact information to
PNR
4PCTC/SMITH JANE/US4125551212/ Add customer contact information to
MOTHER-2.1 PNR with free text
4PCTC/PAX/DECLINED-2.1 Add customer contact declined to
PNR
4DOCO//R/123456-1.1 (use 3 for OA segments) Add customer TSA Redress number
to PNR
4DOCO//K/1234567 Add customer Global Entry or TSA
Pre number
4DOCA/R/US-1.1 OR 4DOCA/R/US/I-1.1 (infant) Add customer’s Country of residence
4DOCA/D/US/966 HAMILTON/ATLANTA/ Non U.S. Resident customer’s
GA/77321-1.1 visiting address while in the U.S.

Page 81
ITINERARY PRICING Page 82

ITINERARY PRICING

Itinerary Pricing Overview

WP "Will you price"
PQ "Will you store”
WC "Will you change"
WPQKE7NR "Will you command price" by fare
basis

Itinerary Pricing
WP* Redisplay Current Itinerary Pricing
WPS1 Segment Select (segment 1)
WPS2/4 Segment Select (segments 2 and 4)
WPS2-5 Segment Select (segments 2 through 5)
WPN1.2 Name Select (first name field, second customer)
WPN2.0 Name Select (second name field, all customer)
WPN1.1/3.1 Name Select, Multiple names
WPPMIL Customer Type Code (military)
WPPADT/CHD Customer Type Code (adult and child)
WPS1/2‡PGOV Segment Select and Customer Type
WPN1.0‡PMIL/GOV Name Select and Customer Type
WPN2.1‡S1-3‡PMIL Name Select, Segment Select, and Customer Type
WPB15APR Back Date (up to 60 days in the past)
WPND Nullify Date

ITINERARY PRICING Page 83

ITINERARY PRICING Page 84

Override Pricing/Forced Connection

WPX1 Connection Override
WPX1/3 Connection Override; 2 sets of connections
WPX1‡S1-3 Connection Override and Segment Select
WPX1‡S1/4‡PADT/CHD Connection Override, Segment Select and Customer
Type
WPMCAD Currency Override

Itinerary Pricing - Currency/City Override

WPMMXN Price in Other Country's Currency
WPSLGW Price - Point of Sale
WPTGVA Price - Point of Ticketing
Passenger Type Codes
WPPMIL Itinerary Price, military customer type
WPPGOV Itinerary price, government customer type
WPPADT/CHD Itinerary price, adult and child customer types

Bargain Finder
WPNC New Class (lowest available fare); "Nice and Cheap"
WPNCS New Class Shop (for lowest possible fare)
WPNCB New Class and Book (in lowest fare available)
WPNC‡S1/2 With Segment Select
WPNCS‡PGST With Customer Type
WPNCB‡X1/3 With Connection Override
WSNC Bargain Finder and Fare Retention on any entry

ITINERARY PRICING Page 85

ITINERARY PRICING Page 86

Price Retention (Stored Fare)

WPRQ Price and Retain Fare, Adult
WPPADT/CHD‡RQ Price and Retain Fare, Multiple Customer Types
WPS1/3‡RQ Price and Retain Fare, Segment Select
WPNCB‡RQ Bargain Finder Rebook and Retain Fare
WSNCB‡PMIL Bargain Finder Rebook and Retain Fare, Customer Type
WSM-FREE TEXT Price and Retain Fare, Manual Entry
WPMITL Price and Retain Fare, int’l currency (Italian Lira)
*PQ Display Fare Retained
*PQH Display History of Fares Retained
PQD1 Delete Stored Record One
PQD-ALL Delete All Stored Records
Command Pricing and Ticket Designator
WPQKXE14N New fare basis
WPQKXE14N‡S1 New fare basis, segment select
WPS1*QME7NR‡S2*QKE7NR Multiple fare basis
WPRQ_________________ Command price and fare retention on any entry

Fare Breakdown
TXN/T200.00 Returns Base Fare and Federal Tax from Total Fare
TXN/B148.38 Returns Total Fare and Federal Tax from Base Fare

ITINERARY PRICING Page 87

ITINERARY PRICING Page 88

PFCs (Passenger Facility Charges)

PXC*I Applicable PFC for entire itinerary
PXC*S1/2/4 Applicable PFC for specific itinerary segments
PXC* All current PFC airports
PXC*1DEC15 Applicable PFC airports for specific date and beyond
PXCHELP Help Screen
PXC*CTYCTY PFCs for specific airports; up to 10 maximum
PXH*CTY Past Date PFC by airport
PXA* Connection City PFC Absorption Airports
PXE* Essential Air Service exemption city list
PXM* PFC multi-airport city code table
JUMPSEAT

Cockpit Jumpseat Display

*123/19JAN-PRI Retrieve jumpseat PNR when listed
POS-Positive Space, PRI-Primary,
ALT-Alternate
LH123/19JANDFW Display list of jumpseat riders
L2* Display PNR from list

Cockpit Priority List

G-123-PRI/1W‡A1*SC Check-in jumpseat rider when listed
POS-Positive Space
PRI-Primary
ALT-Alternate
G-123-JONES/1W‡A6*SC Check-in jumpseat rider when NOT listed
GL0 Follow-up entry when jumpseat rider NOT listed

JUMPSEAT Page 89
JUMPSEAT Page 90

Flight Attendant Priority List

G-123-JONES/1X‡XFA*SC Check-in jumpseat rider
GL123-JONES/1X‡XFA*SC Place jumpseat rider directly on priority list
GL0 Follow-up entry

Accommodating From Priority List

G*L123/PALL Retrieve priority list
GA4/1W Assign fourth person on list “seat” 1W
(first cockpit jumpseat)
GA5/2W Assign fifth person on list “seat” 2W
(second cockpit jumpseat)
GA3/1X Assign third person on list “seat” 1X
(flight attendant jumpseat)
MESSAGE SWITCHING

Sending Messages
Y‡CLTTRUA TO Address (one space between addresses)
Y‡.DFWTRTA FROM Address
Y‡FREE TEXT Accepts all alpha and numeric characters, including "/" and "-"
Y* Displays message before it is ended (sent)
Y‡3 Delete line 3 of text
Y‡3-5 Delete lines 3 through 5
Y‡3NEW TEXT Change line 3 to New Text
Y‡3/ADD TEXT Insert new line of text after line 3
YIG Ignore message
YET Transmit message
YET* Transmit message and redisplay
HELPY Mini-online quick reference for message switching entries

MESSAGE SWITCHING Page 91

 Page 92

Transfer Messages
T/PHLTRUS/*A Transfer PNR to PHLTR
T/PHLTRUS- Transfer PNR to multiple locations
DFWOOUS/*A

Print-Enter
*A (Print+Enter Keys) PC, sends data on screen to hard copy printer
‡3*A (Print+Enter Keys) PC, sends 3 copies of data on screen to hard copy printer
PTR*A PATT Terminal, sends data to hard copy printer
PTR‡3*A PATT Terminal, sends 3 copies of data to hard copy printer
OPERATION ENTRIES

DECS Entries
DECS Access DECS system
RGA/655 Display aircraft routing for current day
JPD123/12 DFW Display flight plan without weather
JD*655 Display aircraft information for aircraft 655
RGTDFW/B39 Display flights assigned to specific gate
RGTDFW/B39 0800/1400 Display flights assigned to gate, specific times
RGGDFW Display flight arrivals and departures
RES Return to RES system

Equipment Change
GQ123/19JANLAXDFW734 Change equipment for flight 123 to 737-400 (734)

OPERATION ENTRIES Page 93

 Page 94

Flight List Displays

G*DFW Display flights, specific airport
G*DFW/21JUN Display flights, specific date
G*DFW/T1300 Display flights, specific time
G*DFW/T1100-1500 Display flights, range of time
G*DFW/F123 Display flights beginning with specific flight
G*DFW/3 Display flights, specific number of hours
G*DFW/ALL Display all flights for remainder of day

Flight History
G*123/H Display flight history
G*123/DFW/H Display flight history, departure city
G*123/19JAN Display flight history, specific date
G*123/HS/TUL45L Display flight history, specific agent sine
G*123/HALL Display flight history, entire line of flight
PNR CREATION

Sell from Availability (0)

01Y1 Sell from availability 1 Y seat from line 1
01Y1Y2 Sell connection from availability (1 Y seat from lines 1 and 2)
01Y1F2 Sell connection from availability, mixed class
01Y1* Shortcut entry to sell connection
01Y1LL Waitlist from availability
01Y1JL Place on priority waitlist
01Y1Y2LL Waitlist connection from availability
01Y1LL* Shortcut entry to waitlist connection
01Y1MM Meal-list from availability
0A Sell ARNK (Arrival Unknown segment)

PNR CREATION Page 95

PNR CREATION Page 96

Long Sell Air Segments (0)

0234Y25OCTBOSCLTNN1 Long sell
0234Y25OCTBOSCLTLL1 Waitlist
0234Y25OCTBOSCLTJL1 Priority waitlist
0234F25OCTBOSCLTMM1 Meal-list
0UA48Y25OCTBOSCLTNN1 Long sell - specified carrier
0Y25OCTBOSCLTNN1/730A Long sell
0DL12Y25OCTBOSCLTHK1*DL/35 Long sell – OA confirmed segment
0OPENY25OCTBOSCLTDS1 Sell OPEN segment
0DLOPENY25OCTBOSCLTDS1 Sell OPEN segment - OA

Remarks (5)
5PSGR HBA … Remark
5H-HAVE ADVISED CHANGE FARE Historical Remark
*P5 Display Remarks
Name Field
-JONES/CAROL MRS Basic name entry
-2SMITH/ART/KAREN MRS 2 customers, same surname
-ROBERTS/JOE-SMITH/RON 2 customers, different surnames
-I/KENT/CLARK Infant name
-C/20ACME BRICK COMPANY Group name field ( -C/ ) for group
PNR
*N Display name field items
ABBREVIATIONS
CPT Captain JR Junior MSGR Monsignor
CPO Chief Petty Officer LT Lieutenant PVT Private
CDR Commander MSTR Master PROF Professor
CPL Corporal MSGT Master Sergeant RABBI Rabbi
DR Doctor MISS Miss REV Reverend
FR Father MRS Mrs. SR Senior/Sister
GEN General MS Ms. SGT Sergeant

PNR CREATION Page 97

PNR CREATION Page 98

Received From Field (6)

6P Received from customer
6SECRY/ANNE Received from secretary
6MR JONES Received from a specific person
6LINDA/WORLD TRAVEL Received from travel agent
*P6 Display Received From field items

Phone Field (9)

9DCA305-555-1212-B Business phone – Washington, DC
9PHL214-555-1234-H Home phone – Philadelphia
9LGW541-322-5456-A Travel Agency phone contact – London
9NYC212-555-6728X102-B Business phone with extension - New York City
9PWCT Customer will contact
*P9 Display Phone field items
Ticketing Field (7)
7T- Ticketed customer
7T-0374010123456 Ticketed customer - airline code and ticket number
7T-22OCT Ticketed customer - date ticketed
7T-A Ticketed customer - agency ticketed
7PS-A11F Non-Revenue Positive Space traveler – pass classification
(Will vary depending on the type of pass)
*P7 Display Ticketing field items

Ticket Time Limit (8)

830 Airport pick-up, at least 30 minutes prior to departure
81159P/22OCT Ticket must be purchased by 1159 PM on 22OCT
81830/22OCT Same as above, employing 24-hour time
*P8 Display Ticket Time Limit field items

PNR CREATION Page 99

PNR CREATION Page 100

AAdvantage Account (FF)

FFAA123A567 Add AADV number to PNR
FFAA123A567-1.1 Add AADV number to PNR, name-
select
FFAA123A567- Add AADV numbers to multi-name
1.1FFAA765B321-1.2 PNR

Endorsements (ED)
W‡FCA‡VCR‡ED VALID US ONLY Basic ticketing entry with endorsement line
Note: Endorsements cannot be added to the PNR. Add to ticketing entry. Recommended
verbiage:
VALID US ONLY NONREF/CHGFEE APPLIES
CHANGE OR FEFUND FEE NONREF NONENDORSEABLE
NO CHANGE AND NO REFUND NONREFUNDABLE
PENALTY ON CHNG/REF CHANGE FEE APPLIES
NONENDORSEABLE CHECK IDENTIFICATION
NOT VLD W/O CONJ TKT VOID IF BOUGHT/SOLD
TICKET NONREF/COMPANION NONREFUNDABLE/APEX
NO REFUND/CHANGE FEE RSTRCTD CHNGS/RFNDS
INVOLUNTARY REROUTE INVOL/RULE 240
INVOLUNTARY/SKED CHNG REFUND PURCHASER ONLY
REFUND THRU ACCTG ONLY TRIP IN VAIN
DEPORTEE ACCOMPANIED DEPORTEE UNACCOMPANIED

End/Ignore Transactions
E End Transaction (End PNR Creation)
ER End Transaction and Redisplay PNR
E* End Transaction (End PNR Creation)
and print
I Ignore Transaction
IR Ignore Transaction and Redisplay PNR

PNR CREATION Page 101

PNR DISPLAYS Page 102

PNR DISPLAYS

Display Entries
*I Display Itinerary only
*P Display all customer data
*A Display All
*I*N Display multiple items (Itinerary and Name)
*32-SMITH Display PNR for today's date
*32/17JAN-SMITH Display PNR for future date
*AA50/17JAN-SMITH Display other airline PNR
*L‡32/17JAN-SMITH Display waitlisted PNR
*QSCPYR Display PNR by record locator
*2 Display PNR from multiple name list (name 2)
*L Redisplay similar name list
**3-SMITH Display PNR from Availability display
PNR MODIFICATION

Action Status Codes

HK Holding Confirmed No Action
HL Holds Waitlist No Action
JL Priority Waitlist No Action
KK Now Confirmed Change to HK
KL Confirmed from Waitlist Change to HK
LL List List No Action
MM Meal List No Action
NN Need Need No Action
NS No Show No Action
PN OA Pending Need Automatically Requested
RR Reconfirmed No Action
SC Schedule Change Change to HK
TK OA Schedule Change, new times Change to HK
UN Unable -Not Operating Change XK
WK Was Confirmed Cancel Segment
XK Canceled OA Segment Sends No Message

PNR MODIFICATION Page 103

PNR MODIFICATION Page 104

Change Class of Service

WC1F Change Class to F; Single Segment
WC1Y/2Y Change Class to Y; Multiple Segments
WCAY Change Class to Y; All segments

Change Segment Status in PNR

.2HK Change segment 2 status to HK
.1HK.2HK.3HK Change segments 1, 2, and 3 status to HK
.HKALL Change segment status for all segments to HK
.1HK215P415P Change segment 2 status to HK and add departure
and arrival times
.1HK14151615 Same entry as above in 24-hour time
.2HK205P330P.3HK500P725P Change segments 2 and 3 status to HK, and add
departure and arrival times for both segments
.3HK*NW/BEV Change segment status with authorization from other
airline
History
*H History *H5H History of Historical Remarks
*HI History of Itinerary *HN History of Names
*HIA History of Itinerary, Air Segments *H4 History of AFAX (OSI/SSR)
*HIC History of Itinerary, Car Segments *H7 History of Ticketing
*HIH History of Itinerary, Hotel Segments *H8 History of Ticket Time Limit
*H5 History of Remarks *HB History of Pre-Reserved Seats

History Action Codes (X: canceled A: added M: modified)

XS Canceled Segment A4S Added SSR
AS Added Segment XN Canceled Name
MS Modified Segment AN Added Name
SC Schedule Change X4G Canceled PRS
A7 Added Ticketing A4G Added PRS
X7 Canceled Ticketing M4G Modified PRS
A8 Added Ticket Time Limit X5H Canceled Historical Remarks
X8 Canceled Ticket Time Limit A5H Added Historical Remarks
X4O Canceled OSI AP Added PTA Number
A4O Added OSI R- Received From
X4S Canceled SSR

PNR MODIFICATION Page 105

PNR MODIFICATION Page 106

Name Field
-1 Delete first name
-1.1 Delete first name from N1 (name field 1)
-1,2 Delete name fields 1 and 2
-1-3 Delete name fields 1 through 3
-1.2,2.1 Delete second name from N1 and first name from N2
-1.1-1.4 Delete first through fourth names from N1
-1JONES/J MR Change name in the first name field (to JONES/J MR)
-2.1JANET Change first name in name field 2 (to JANET)

Phone Field
91 Delete phone field 1
91,2 Delete phone fields 1 and 2
91-3 Delete phone fields 1 through 3
91CLT704-555-3454-B Change phone field 1
90/CLT704-555-3454-B Insert phone number after zero
Ticketing/Ticket Time Limit Fields
7 Delete Ticketing field
8 Delete Ticket Time Limit field

Remarks Field
51 Delete remarks line 1
51,2 Delete remarks lines 1 and 2
51-5 Delete remarks lines 1 through 5
51HAVD TKT TIME LIMIT Change remarks line 1
51/H-HAVD CHANGE FARE Insert historical remarks line after line 1

PNR MODIFICATION Page 107

PNR MODIFICATION Page 108

Divide PNR

D1 Divide all customers within name field 1

D1.3 Divide out name field 1, customer 3
D3.2 Divide out name field 3, customer 2
D3*5 Divide out multiple customers from a PNR in a single entry (name fields
3 & 5)
D1.1*1.3 Divide out name field 1, customers 1 and 3
D1.2*2.3 Divide out name field 1 (customer 2) and name field 2 (customer 3)
D1*2*3.1 Divide out name fields 1 and 2 (all customers) and name field 3
(customer 1)
D2-4 Divide out name fields 2 through 4
F File PNR
DC/1*2.2 Divide out 1 name from corporate/Group PNR - name field 2, psgr 2
DC/3*5*7*10 Divide out 3 names from corporate/Group PNR - name fields 5, 7, 10
Reduce Number in PNR
,2 STEP 1: Indicate new number of customers in PNR entry
-2 STEP 2: Delete the applicable name or names
6MR JONES STEP 3: Enter RCVD FROM
E STEP 4: End transaction

Cancel and Rebook PNR

XI Cancel entire itinerary
X1 Cancel segment 1
X2/4 Cancel segments 2 AND 4
X2-4 Cancel segments 2 THROUGH 4
X1‡01Y1 Cancel segment 1 and rebook from
availability display
X1‡0027JAN Cancel segment 1 and rebook
same flight, new date

PNR MODIFICATION Page 109

PNR MODIFICATION Page 110

Insert After Segment

/2 Insert after segment 2
/3/0A Insert ARNK after segment 3
/2/1 Insert segment 1 after segment 2
/3/032Y17JANCLTL Insert long sell after segment 3
GANN1
PET IN CABIN

Availability
119JANLAXDFW6A Display availability to obtain equipment type
LM123/19JANLAX Display LM list for PNRs with last name “PET”. Compare
number of pet PNRs with equipment authorization.

Listing Pet-In-Cabin
0123Y19JANLAXDFWMM1 Create MM itinerary segment
-PET/SMITH Name field: last name PET, first name is customer’s surname
5 SEE PNR AXUFLC Cross-reference pet PNR with customer’s.
ET Complete pet PNR and end-transaction.
4PETC1 Retrieve psgr PNR, identify GFAX for applicable flight segment.
4PETC1-1.2 GFAX entry for each applicable flight segment., name-select

PET IN CABIN Page 111

PRE-RESERVED SEATS (PRS) Page 112

PRE-RESERVED SEATS (PRS)

PRS Locations
B Bulkhead L Left side of the aircraft
A Aisle R Right side of the aircraft
W Window T Tail of aircraft
X Opposite Aisles F Forward

PRS Entries
4GA/ PRS for All segments, all customers
4GA/W PRS for All segments, window
4G1/W PRS segment 1, window
4G1,3/W PRS segments 1 and 3, window
4G1/13C PRS segment 1, specific seat number (13C)
4G1/7AB PRS segment 1, specific seat numbers (7A and 7B)
4G1,3/7C PRS segments 1 and 3, specific seat number (7C)
4GA/7C PRS for All segments, specific seat number (7C)
4G1/W-1.1 PRS segment 1, window seat, customer name 1.1
4G1/A-1.1,3.2 PRS segment 1, aisle seats, customer names 1.1 and 3.2
4GX Cancel all PRS
4GX1 Cancel PRS for segment 1
4GX1-2.1 Cancel PRS for segment 1, name field 2, customer 1
4GX1-1.1,3.2 Cancel PRS for segment 1, customer names 1.1 and 3.2

PRS Seat Maps

4G*32Y17JANBOS Display seat map for flight-date-city pair
MCO
4G1* Display seat map for segment 1
4G1*-PA Display secondary seat map, specific PNR segment
4G1C* Display change of gauge seat map from origination

PRE-RESERVED SEATS (PRS) Page 113

PRINTER DESIGNATION Page 114

PRINTER DESIGNATION
ATO Agents: If printer re-assignment is necessary:
 Step one: Designate ticket  Step one: Undesignate bag
printer tag printer
 Step two: Designate bag tag  Step two: Undesignate ticket
printer printer

Ticket / Boarding Pass Printers

W*2ALNIATA88888888 W*2A [LNIATA/printer address] [8-digit Station Number],
designates ticket printer and creates ATAC record
W*2ALNIATA88888888/DD Designate ticket printer, create ATAC record and allow
ticketing after 12:00 am Midnight (local time)
W*NO Undesignate ticket printer
W*2ADUMMY/88888888 Designate dummy printer for ATAC close-out

Bag Tag Printers

GABT123456 Designate bag tag printer
GUBT Undesignate bag tag printer
Hardcopy Printers
PTR/123456 Designate printer, current work area only
PTR/END Undesignate printer, current work area only
*S*P Verify sine and printer designations
14JULSFOLAX7A (print+enter) Print hard copy of availability, PC
‡2*A (print+ enter) Print multiple hard copies (2 copies of PNR), PC
PTR14JULSFOLAX7A Print hard copy of availability, PATT Terminals
PTR‡2*A Print multiple hard copies (2 copies of PNR), PATT
Terminals

Optional Printer Entries

PTR/123456* Designate Hard Copy printer; all work areas
PTR/END* Undesignate Hard Copy printer, all work areas
RL/123456STATUS Check printer status, by printer address
RL/123456HOLD Place Printer Status on hold, by printer address
RL/123456 Release or restart printer, by printer address

Page 115
 GATE PASS Page 116

GATE PASS
Procedure to Allow Persons to
Accompany Minors, Elderly, and
Disabled Persons to Gate Areas
or to Meet Them There

1. Create a PNR using pseudo 09100Y20NOVFSGHDQNN1

flight 9100 FSG-HDQ, add the -MILLER/SUE
non-traveler’s name, secure 4DOCS/DB/10SEP45/F/MILLER/SUE-1.1
flight information, and end the E
transaction.

2. Issue a boarding pass for the G-9100FSGHDQ-MILLER*SC/BT/NOBAGS/TKT

non-traveler to present at the Note: All edit codes shown here (SC - Security Check, BT with
security checkpoint. NOBAGS explanation, and TKT – paper ticket) are required in
the entry.

3. After boarding pass is issued XI

make sure the PNR segment is
cancelled.
SCHEDULE vs. AVAILABILITY

Note: Use "Schedule" when TIME is critical. Use "Availability" when you are interested in SEATS
and available classes of service.
Availability Schedule What you get...
1DFWPIT SDFWPIT Today, next flight out
1DFWPIT7A SDFWPIT7A Today, from 7:00am
125APRDFWPIT S25APRDFWPIT By date
125APRDFWPIT7A S25APRDFWPIT7A By date and time
125APRDFWPIT/10A S25APRDFWPIT/10A By date and arrival time
125APRPITMAD9APHL S25APRPITMAD9APHL By departure time and connection (city)
125APRDFWPIT7A‡UA S25APRDFWPIT7A‡UA By specific carrier
- N/A - S25APRDFWPIT/ES Extended Schedule
132/25APRDFWPIT - N/A - Specific flight availability
125APRDFWPIT9A-M S25APRDFWPIT9A-M Availability for M class seats by date and
time
1S25APRDFWPIT-M - N/A - Scan 4 days ahead for M seats

SCHEDULE vs. AVAILABILITY Page 117

SCHEDULE vs. AVAILABILITY Page 118

1* S* Display more
1*OA S*OA Display other airline availability
1*HA S*HA Return to Airline availability displays
1*ALGA S*ALGA Change arrival city
1*DSFO S*DSFO Change departure city
1*SFOLGA S*SFOLGA Change departure and arrival city
1PHL 1PHL Change connecting city
1*3P S*3P Change departure time
127APR S27APR Change departure date
1-Y S-Y Change class of service
1‡2 S‡2 Display flights 2 days forward
1-2 S-2 Display flights 2 days back
1R12MAY10A SR12MAY10A Return by date and time
1R6P SR6P Return same day by time
1R‡7 SR‡7 Return in 7 days
1R‡7LAX SR‡7LAX Return in 7 days, from a new city
SEAT MAPS

Seat Map Display

G*M123 Retrieve Primary Seat Map
G*M123/23SEP For a specific date
G*M123F First Class only
G*M123J Envoy Class only
G*M123F23SEP First Class/specific date
G*M123DCA Specific destination
G*M123F23SEPDCA First Class/specific date and destination
G*M123DFWDCA Specific origination/destination
G*M123FDFWDCA First Class/specific origination/destination
G*M123F23SEPDFWDCA First Class/specific date/origination/destination

SEAT MAPS Page 119

SEAT MAPS Page 120

Secondary Seat Map Display

G*M123/CB Coach Cabin Baggage

G*M123F/CB First Class Cabin Baggage
G*M123F23SEP/CB First Class Cabin Baggage for a specific date
G*M123/IF Coach class Infant seat locations
G*M123/12MAYLGW/IF Infant seat locations/specific date/destination
G*M123/PA Coach class Preferred Access
G*M123/12MAY/PA Preferred Access/specific date
G*M123DFWPHL/PA Preferred Access/specific origin/destination
Seat Symbols
* AVAILABLE Seat is available to assign
 ASSIGNED Seat is assigned ( will appear if assigned to a thru
customer)
/ BLOCKED Seat blocked
‡ INOP Not useable / broken seat
H ACCESSIBLE ROW Moveable armrest for customers with mobility impairments
I INFANT Block Blocked for customer traveling with an infant
L MAIN CABIN EXTRA SEAR Main Cabin Extra, available for purchase
P PREFERRED SEAT Preferred Seat, avail. to AADV and oneworld top tier, MILT
and full Y complimentary
Q PREMIUM TRAVEL Block Seat blocked in advance for assignment to tier level or full “Y”
customers
R PRE-RESERVED Seat reserved (boarding pass not issued)
T GATE Block Gate agent-blocked seat
U UNDESIRABLE Seat does not recline; advise customer
Y Rear Facing Seat Rear facing First or Business class seat

SEAT MAPS Page 121

 Page 122

Row Symbols

V PREMIUM PRE- Seat reserved by tier level or full “Y” customers

RESERVED (boarding pass not issued)
W OVER WING View is blocked by aircraft wing
X EMERGENCY EXIT Must be able to perform exit row duties
CLS Closet
LAV Lavatory
GAL Galley
DOR Door
BHD Bulkhead
SCR Movie screen
PAL Preferred Access lavatory
SINE IN/SINE OUT

Sine In/Out (RES)

ATO Agents: If printer re-assignment is necessary:

 Step one: Designate ticket printer  Step one: Undesignate bag tag
 Step two: Designate bag tag printer
printer  Step two: Undesignate ticket
printer

SIxxxxx Sine In, employee number

SIxxxxxExx Sine In, affiliate employee number + E + carrier code
SI*xxxxx Sine In to all work areas, employee number
SIAxxxxx Sine In to specific work area (Work areas A-F)
SI4 Change Duty code (4, 5, /, etc.)
SIB4 Change Work Area (A-F) and Duty code (4, 5, /, etc.)
PTR/printer address Designate Hard Copy Printer
PTR/END Undesignate hard copy printer

SINE IN/SINE OUT Page 123

SINE IN/SINE OUT Page 124

W*2ALNIATA88888888 W*2A [LNIATA/printer address] [8-digit Station

Number], designates ticket printer and creates ATAC
record
W*NO Undesignate Ticket Printer (Ticket Counter only)
GABT123456 Designate Bag Tag Printer
GUBT Undesignate Bag Tag Printer
B Change Work Area (A-F)
*S Display sine
*P Display printer designations
*S*P Display both sine and printer designations
*M Display current system active work area (ie,
RES/DECS)
SO Sine Out
SO* Sine Out of all work areas
Sine In/Out (DECS)
DECS Access DECS system
BSIxxxxx Sine In with employee number
followed by your passcode
BSO Sine out

Sine In/Out (FRT)

FRT Access FRT system
BSIxxxxx Sine In with employee number followed by your passcode
BSO Sine out

SINE IN/SINE OUT Page 125

 Page 126

Carrier Codes
51 PIEDMONT 57 METROJET
52 ALLEGHENY 58 US AIRWAYS SHUTTLE
53 PSA 59 CCAIR
54 CHAUTAUQUA 60 MESA-LIBERTY EXPRESS & FLORIDA
GULF
55 COMMUTAIR 61 AIR MIDWEST
56 TRANS STATES 62 MESA JET
MQ Envoy EV Express Jet
OO SkyWest Airlines YX Republic Airlines
YV Mesa Airlines
TICKETING

List of Un-ticketed Passengers

PUN123/19JANDFW Display list of un-ticketed customers for flight 123

FOP Codes Required to Issue Ticket

CA Cash/traveler’s MP Multiple forms of payment
checks
CT Certificate, needs XX Free text
ticket designator

TICKETING Page 127

TICKETING Page 128

Basic Ticketing Entries

W‡FCA FOP: Cash
W‡FCA‡MFRF FOP: Cash (FRF-French Francs),
international currency override
W‡F*371449635392376/0997 FOP: Credit Card
W‡F*37449635392376/0997*Z1234 FOP: Credit Card - manual approval
code
W‡FMPAX371449635392376*CA/46.30/3.70 FOP: Multi - CC and $50 CA break out
tax (VCR not permitted)

W‡F*AX371449635392376/0396*E Extended Payments (American Express)

At the time of ticket purchase, American Express
cardmembers may elect either the current or extended
payment method of billing for the purchase of tickets and tour
packages, etc. The American express extended payment
product is referred to as -sign and travel- and is available for
domestic point of sale only.
Select Ticketing Entries
W‡FCA‡PQ1 FOP: Cash – PQ1
W‡FCA‡1.2/2.1 FOP: Cash - Names 1.2 and 2.1

Award Ticketing
WPPFY‡AC*AWARD‡AWARD Price an AAdvantage award
W‡CT0379281028192‡FCA Ticket with certificate and FOP: Cash

Endorsement Box
W‡FCA‡EDVALID ON AA ONLY Add endorsement

TICKETING Page 129

TICKETING APPROVALS Page 130

TICKETING APPROVALS

Credit Card Approval Codes

CK*4482351298321765/1299/235 Credit Card approval: Expiration 12/99, round up to
the nearest dollar $235.00
TICKETING - EXCHANGE

When to Use the Exchange Mask

 Use the Exchange Mask (TREX) for exchanging unused tickets, Transportation
Voucher, MCO.

Ticket Exchange Mask (TREX)

WFRTR2‡N2.1 Access Exchange Ticket Mask, VCR 2, name 2.1
*WFR Re-display Exchange Ticket Mask

Involuntary Reroute Mask

WFRI‡S1 Access Involuntary Reroute Mask (from PNR, segment 1)
WFRI‡C2-3‡S1-2 Access Involuntary Reroute Mask (from PNR, coupons 2-3, segments
1-2)
WFRNCC‡S1‡ Access Involuntary Reroute Mask (from PNR, no coupon, segment 1)

TICKETING - EXCHANGE Page 131

TICKETING MASKS Page 132

TICKETING MASKS

Ticketing Masks
MISC Miscellaneous Sales/Service Mask
MISC1 Miscellaneous Receipts
MISC2 Admirals Instant Enrollment
MISC6 Baggage Charges
MISC9 AAdvantage Upgrade Account
RFND Transportation Voucher Mask
WFRR Refund Mask
*RF or Re-display the Refund Mask
*RFND
*MI or *MISC Re-display the Miscellaneous Mask
*WFR Re-display Exchange/Refund Mask (TREX)
*RFND Re-display Transportation Voucher Mask
TICKETING – NON REVENUE TRAVEL

Employee Travel
E*‡22222 Employee travel information database
retrieval by employee number
E*¥-1 Select name from employee travel list

Flight List

05F9SEPDFWHNLMM2 Long sell segment

01Y1MM Short sell segment by availability line 1

7EM-D2 Non-Rev classification

7PS-A11 Positive Space classification

TICKETING – NON REVENUE TRAVEL Page 133

TIMATIC Page 134

TIMATIC

Access Timatic Mode – Preffered reference is WEB-TIMATIC

The preferred reference is WEB TIMATIC.
Go to: Airport Services Web Reference Home Page and select Quick Links: WEB TIMATIC

The following entries are basic to accessing and moving within the TIMATIC Mode:
TIM Access TIMATIC mode
RES Exit TIMATIC and return to Reservations mode
QUIT Exit TIMATIC and return to Reservations mode
TIPN Display Page Next
TIPL Display Page Last
TIPG Display Page Current
TIPF Display Page First
TIPB Display Page Back
Encode and Decode
The following entries encode and decode within the TIMATIC partition:
TILCC/AUS Display cities using name of country
TRIA
TIRCC/AU Display cities using country code
TIRCC/JFK Display country and alternate cities using city code

When checking customer documentation, remember to check outbound and return requirements.
The entries below are broken down for you:

TIRV/NAMX/EMMEX/DELHR/TRDFW - Retrieve Visa information

TIRH/NAMX/EMMEX/DELHR/TRDFW - Retrieve Health information
TIRA/NAMX/EMMEX/DELHR/TRDFW - Retrieve All information
. . . . .
. . . . TRansit city here
. . . DEstination city here
. . EMbarkation city here
. NAtionality of customer
Retrieve Visa, Health, or All

TIMATIC Page 135

TIMATIC Page 136

Specific International Information for Customers

TIDFT/ZRH/CY DFT is Display Full Text
ZRH is Destination City
CY is the Specific Code.

Specific codes are:

CY - Currency HE - Health
CS - Customs GE - Geography
TX - Taxes PA - Passport
VI - Visa
WEATHER

Weather Entries
WEA/WX*DFW Current weather
WEA/CF*DFW Current forecast
WEA/EF*DFW Extended forecast
WEA/EF*DFW/2 Extended forecast, page 2
WEA/AV*DFW Average temperature

WEATHER Page 137

NOTES - UMNR Page 138

NOTES - UMNR
NOTES - UMNR Page 139
NOTES - UMNR Page 140
NOTES - UMNR Page 141
NOTES - UMNR Page 142
NOTES - UMNR Page 143
 NOTES - UMNR Page 144

GATE PASS
Procedure to Allow Persons to
Accompany Minors, Elderly, and
Disabled Persons to Gate Areas
or to Meet Them There

1. Create a PNR using pseudo 09100Y20NOVFSGHDQNN1

flight 9100 FSG-HDQ, add the -MILLER/SUE
non-traveler’s name, secure flight 4DOCS/DB/10SEP45/F/MILLER/SUE-1.1
information, and end the E
transaction.

2. Issue a boarding pass for the G-9100FSGHDQ-MILLER*SC/BT/NOBAGS/TKT

non-traveler to present at the Note: All edit codes shown here (SC - Security Check,
security checkpoint. BT with NOBAGS explanation, and TKT – paper
ticket) are required in the entry.
3. After boarding pass is issued XI
make sure the PNR segment is
cancelled.
 The Checked Pet Cheklist
Is located in WEBDRS under
Keywords “Checked Pet”

NOTES - UMNR Page 145

NOTES - UMNR Page 146