2023

TECH

DATA

MIS

Term Paper on
Management Information
System Implementation
in DU: A Dream

WRITTEN BY
GROUP 16

11TH April,2023
 Term Paper on
Management Information System Implementation in DU:
A Dream
Course: Management Information System (MGT 305)
Date of Submission: 11th April, 2023

Submitted to

Ms. Tanuza Nath

Assistant Professor

Department of Management

University of Dhaka

Submitted by

Group 16

SL No Name ID Remarks
1 Jannatul Ferdous Promi 56

2 Ibadul Islam Rony (Team Manager) 60

3 Naznin Alam Ria 62

4 Nabila Islam 64

5 Luky Khanam 66

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 Letter of Transmittal
Date: 11th April, 2023

To

Ms. Tanuza Nath

Assistant Professor,

Department of Management

University of Dhaka

Subject: Submission of Term Paper on “Management Information System

Implementation in DU: A Dream”

Dear Madam,

We are pleased to submit our term paper on "Management Information System Implementation
in DU: A Dream" as a requirement for the Management Information System course. The
purpose of this paper was to analyze the implementation process of the Management
Information System (MIS) in the University of Dhaka and identify the challenges that are faced
by the University in this regard.

The report contains a comprehensive analysis of the University's current MIS implementation
process, its benefits, and limitations. The study revealed that although the University has made
significant progress in implementing the MIS, there are still several challenges that need to be
addressed. In particular, the report emphasizes the need for effective communication, training,
and user involvement to ensure the successful implementation of the MIS.

We have made every effort to provide a detailed analysis of the topic with accurate information
and research. The report is organized in a structured and logical manner, and I have provided
appropriate references to support my arguments. I hope this paper will meet your expectations
and contribute to my overall academic performance in the course.

We would like to express our gratitude to you for providing me with this opportunity to learn
and explore this topic. We have learned a lot from this experience, and we are confident that
this knowledge will be useful to us in our future academic and professional pursuits.

Thank you for your time and consideration.

Sincerely, Ibadul Islam Rony (On the behalf of Group 16)

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 Acknowledgement

We would like to express my heartfelt gratitude to everyone who has contributed to the
completion of this term paper on "Management Information System Implementation in DU: A
Dream".

Firstly, we are deeply grateful to my course instructor for providing me with this opportunity
to explore this topic and for guiding me throughout the research process. Their insights and
valuable feedback have been instrumental in shaping this paper.

We would also like to thank the officials and staff members of the University of Dhaka for
their cooperation during the data collection process. Their willingness to share their
experiences and knowledge has enriched this paper.

Furthermore, we are indebted to our friends and family for their constant support and
encouragement throughout this endeavor. Their unwavering belief in me has been a great
source of motivation.

Finally, we would like to express my appreciation to all the authors, researchers, and scholars
whose works have been referenced in this paper. Their contributions have been pivotal in
shaping my understanding of the subject matter.

Once again, thank you all for your valuable contributions to this paper.

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 Table of Content

Serial Contents Page No.

No.

Executive Summary 5

1. Introduction 6-7

2. Planning for MIS Implementation 8-17

3. Dhaka University Value Chain and Its Stakeholders 17-18

4. Feasibility of Implementing MIS at the University of Dhaka 19-23

5. Developing the MIS 24-25

6. Maintaining the MIS: Best Practices for an Efficient Management 26-27

Information System

6. Conclusion and Recommendation 27-28

7. References 29

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 Executive Summary

This term paper provides an analysis of the implementation of Management Information

System (MIS) in the University of Dhaka. The purpose of this paper is to identify the challenges
faced by the University during the implementation process and to analyze the benefits and
limitations of the MIS implementation.

The study reveals that the University has made significant progress in implementing the MIS,
which has resulted in improved administrative functions, better communication, and enhanced
services. However, there are still several challenges that need to be addressed, such as the need
for effective communication, user involvement, and training to ensure the successful
implementation of the MIS.

The paper highlights the importance of the MIS implementation in the University of Dhaka
and its impact on the University's overall performance. It provides insights into the current state
of the MIS implementation and suggests recommendations for improving the implementation
process.

Overall, the paper emphasizes the significance of the MIS implementation in the University of
Dhaka and suggests that the successful implementation of the MIS can lead to significant
improvements in the University's administrative functions and services.

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 Chapter 01: Introduction
What is Management Information Systems?
Management Information System (MIS) is a broad term that refers to the use of technology,
people, and processes to support organizational decision-making, operations, and management.
MIS involves the development, implementation, and maintenance of computer-based systems
that provide managers with timely and accurate information for planning, organizing, directing,
and controlling their organizations. The information provided by MIS can help managers make
better decisions by providing relevant and accurate data that can be used to evaluate
performance, identify problems, and explore opportunities for growth and development. In this
way, MIS plays a vital role in the success of modern organizations, as it helps to streamline
operations, reduce costs, and improve overall efficiency and effectiveness.

University of Dhaka

The University of Dhaka is a leading higher education institution located in Bangladesh's

capital city, Dhaka. Founded in 1921, the university has a rich history of academic excellence
and is recognized as one of the most prestigious universities in the country. The university
offers a wide range of undergraduate and graduate programs across various faculties, including
science, social sciences, arts, business, law, and engineering. The university has a diverse
student body of over 30,000 students and employs highly qualified faculty members who are
experts in their respective fields. Despite its many achievements, the university faces numerous
challenges related to administrative tasks, student services, and academic operations.
Implementing an MIS in the University of Dhaka can help to address these challenges and
enable the university to achieve its full potential.

Implementation of MIS in University of Dhaka: A Dream

The implementation of a Management Information System (MIS) in the University of Dhaka

has been a long-standing dream for many stakeholders, including students, faculty members,
and administrative staff. An MIS can provide a wide range of benefits to a university, including
streamlined operations, improved decision-making, and enhanced student experiences. The
University of Dhaka is one of the largest and most prestigious universities in Bangladesh, with
a rich history of academic excellence and a diverse student body. However, like many
universities around the world, it faces numerous challenges related to administrative tasks,

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student services, and academic operations. Implementing an MIS in the University of Dhaka
can help to address these challenges and enable the university to achieve its full potential. This
report will explore the potential benefits of implementing an MIS in the University of Dhaka,
as well as the challenges that must be overcome to make this dream a reality.

Probable Challenges for Implementation of MIS in University of Dhaka

Implementing MIS in the University of Dhaka can be a complex and challenging process that
requires careful planning, investment, and coordination. Some of the key challenges that the
university may face in implementing an MIS are as follows:

1. Funding: One of the major challenges of implementing an MIS is securing the

necessary funding to purchase and implement the technology. This can be a significant
financial burden for the university, especially if it has limited resources.

2. Resistance to change: Implementing an MIS involves significant changes to the way

that the university operates, and some stakeholders may be resistant to these changes.
This can include administrative staff, faculty members, and students.

3. Technical expertise: Implementing an MIS requires a high level of technical expertise,

which may not be readily available within the university. The university may need to
invest in training or hire outside consultants to help with the implementation process.

4. Integration with existing systems: The MIS needs to be integrated with existing
university systems, such as student information systems, library systems, and financial
systems. This can be a complex and time-consuming process, especially if the existing
systems are outdated or incompatible with the new technology.

5. Data security and privacy: An MIS contains sensitive data, including student records,
financial information, and personal data. Ensuring the security and privacy of this data
is critical, and the university will need to invest in appropriate security measures and
policies to protect this information.

6. Maintenance and support: Implementing an MIS is only the first step. The university
will also need to invest in ongoing maintenance and support to ensure that the system
remains functional and up-to-date. This can be a significant ongoing expense for the
university.

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 Chapter 02: Planning for MIS Implementations

Planning is an essential step in any implementation process, as it provides a roadmap for

achieving the desired outcomes and helps to ensure that resources are used effectively and
efficiently. In the context of implementing an MIS in the University of Dhaka, planning is
particularly important because it involves significant changes to the way that the university
operates and the services it provides to students and staff. Without a clear plan, the
implementation process may be disorganized, inefficient, and fail to achieve the desired results.

Implementation of MIS in Dhaka University

Management Information System is a central data repository. It is capable of not only

gathering, organizing, and storing student data but also processing and analyzing it and

generating various reports from it. It is a major software solution that helps with everything

from admissions to student success. There are mainly 4 stages in the implementation of MIS
in a University. Which are-

1. Installing the new system

2. Cutting off the old system

3. Phasing in the new system and

4. Ensuring parallel operation in the existing and current systems.

Dhaka University is implementing MIS in various administrative processes such as in

admission process, in central library book searching & collection process, Board scholarship
paying through online process, semester final form fills up by using specific website,
automation software to connect student online, certificate collection by online payment and
application etc. We broadly discuss them in following:

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2.1 Implementing Educational Credentials and Grade Equivalency System
Current Scenario: Currently, the University of Dhaka follows its own grading system, which
may not be comparable to other universities in Bangladesh or around the world. This creates
problems for students and faculty members when seeking to transfer credits or when applying
for further studies or jobs in other countries. Moreover, the lack of a standardized educational
credential system makes it difficult for employers to evaluate the qualifications of candidates
applying for jobs.

Possible Solutions: One possible solution to address this issue is to adopt a standardized
educational credential and grade equivalency system that is recognized both nationally and
internationally. This system would provide a clear and transparent way of assessing the
academic achievements of students at the University of Dhaka and would allow them to
compete on a level playing field with other students from different institutions.

One such system is the Global Credential Evaluators (GCE) system, which is recognized by
many universities and employers around the world. The GCE system uses a comprehensive
methodology to evaluate academic credentials, including transcripts, diplomas, and
certificates. It also provides a detailed evaluation report that includes a grade equivalency table
that compares the grades earned by the student with the grades earned by students in other
countries.

Another possible solution is to establish a centralized office within the University of Dhaka
that is responsible for evaluating academic credentials and providing grade equivalency
assessments. This office could work in collaboration with other universities and employers to
ensure that the system is recognized nationally and internationally. Additionally, the office
could work closely with academic departments to ensure that the grading system used by the
University of Dhaka is comparable to other universities.

Benefits: Implementing a standardized educational credential and grade equivalency system

would provide numerous benefits for the University of Dhaka. Firstly, it would allow students
to compete on a level playing field with students from other universities, both nationally and
internationally. Secondly, it would provide a transparent and consistent way of evaluating the
academic achievements of students, making it easier for employers to assess the qualifications
of job candidates. Lastly, it would enhance the reputation of the University of Dhaka, both

9
domestically and internationally, by demonstrating its commitment to providing a high-quality
education that is recognized and valued by employers and other universities.

Foreign
Universities

Academic Centralized Global

Body of The Office at Credential
University Evaluators
DU

DU
Students

Centralized System Hub for GES

2.2 Implementation MIS in Dhaka University Admission Process

One of the implementations of MIS in University of Dhaka is in their admission process. It is
a digital tool that helps to manage the student enrollment process effortlessly. By following
several steps, a student can get admit into University of Dhaka.

Phase-1: Application

➢ At first, Students have to login in the https://admission.eis.du.ac.bd website.

➢ Providing basic information according to the requirement given in the webpage.

➢ Attaching the student picture.

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➢ Payment through Mobile banking/Internet banking/Debit or credit card/Banks.

Phase-2: Subject Choice

➢ Merit list declared. Candidate should check dashboard to see if he/she has been passed

in the test.

➢ The students who have passed in the admission test have to select

Subjects/Departments according to their preferences.

➢ After evaluating students merit score & position, Dhaka University provide students

specific department on which they will study 4/5 years.

Phase-2: Payment

➢ Paying a specific admission fee in the bank named Janata Bank situated in TSC and

attached residential hall.

This is the overall process of Dhaka University Admission. Management information system
makes it easier and hassle free for the students as well as the university administration to make
online based admission every year. Central library book searching & circulation process The
Dhaka University Library is the central library of the University of Dhaka. It has a collection
of sixty-eight million (680,000) books and journals. MIS implantation in the central library
makes it easy for the student to find the specific books they needed by searching in the
computers in the library. There they can search out their required material. If the material is
available in the library, then it will be shown.

2.3 Implementing Central Library Book Searching & Circulation Process

The Dhaka University Library is the central library of the University of Dhaka. It has a
collection of sixty-eight million (680,000) books and journals. MIS implantation in the central
library makes it easy for the student to find the specific books they needed by searching in the
computers in the library. There they can search out their required material. If the material is
available in the library, then it will be shown.

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 Users required material searching interface

➢ Automated circulation

Dhaka university central library circulation section performs issue, renewal, return of books
using LibSys software. In the recent year’s automated process have been used in the circulation
section in the central library for book issue and returning process for users including teachers,
researchers and students.

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2.4 Implementing Automation Software to Connect Students Online
Another one MIS implementation in Dhaka University is launching automation software to
connect students online. By using this software, the students of the university is able to
complete all the activities, including filling up examination forms online and collecting the
examination admit cards. Each student has a separate profile on the site where their personal
information is stored. Students can also share their problems with the varsity authorities and
get them resolved. For getting all of the above facilities students first have to login in the
website namely https://eco.du.ac.bd.

Online service of scholarship for students

DU students who have received the board scholarship can apply for the scholarship by using
Dhaka university website. In the webpage, students have to upload copy of the gazette of the
concerned board (the page on which the name of the students is written), the cover page of the
bank account check (MICR) page of the student and the copy of the HSC examination mark
sheet and certificate. The students must have a bank account number of 13-17 digits for
withdraw the scholarship money. All of these online services are possible by the
implementation of management information system in Dhaka University. MIS implementation
provides so many benefits including: avoiding hassle of paperwork in application process,
reducing manual intervention, get real time reports, 24/7 services, cost effective and efficient
services etc.

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Systems that yet not exist but should be:
1. Design & implementation of an online library and management

System Online library is an essential source to obtain knowledge and gather essential
information for both faculty members and students. Since it can include text, images, audio,
video, digital document and other library accessible through the internet, students can easily
obtain information for their research papers, tasks, assignments or reports. So, if there is a
digital library or online library in Dhaka University, students will be befitted greatly.

Advantages of a Digital Library:

❖ There is no physical boundary in online library. The user of such library need not go to the
library physically but they can gain access to the same information as long as the internet
connection is available.

❖ Students can gain access 24/7 to the information in digital library.

❖ Multiple numbers of students or teachers can use the same resources at the same time etc.

Hardware and software required for making a digital library:

HARDWARE SOFTWARE
▪ Desktop computer with ▪ Library management
supporting accessories. software
▪ Input capture devices: ▪ KOHA
scanner. ▪ BiblioteQ
▪ Modem ▪ OPALS
▪ Printer ▪ PMB etc.
▪ Cables for networking
▪ Switch, router, bridge,
other
connecting devices

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Since there is no digital library exists in Dhaka University in which students can easily get
access in the online books anywhere anytime beyond physical boundary, university
administration should pay attention to provide such facility to students and faculty members.

2.5 Implementing Central Repository in Management Department

What is Central Repository?

A central repository is a single storage location for all data within an organization. This model
is utilized to create a single source of truth, providing significant benefits to visibility,
collaboration, and consistency within data management. The central repository model
promotes innovation and the evolution of organizations.

Stakeholders

Four types of stakeholders will be included in the management department. They are:

Students, Teachers, Dean Office and Register Building.

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 Connected with a Single Repository System

2.6 Implementing MIS in Transportation system

Dhaka University has been taking steps towards a modern transportation system to improve
mobility and reduce traffic jams around the campus.

In recent years, the university has introduced several new initiatives to facilitate transportation
for students and faculty members. One of the most cost-effective systems has been introduced:
Jobike, or bicycle sharing programs, to encourage students and faculty members to use bicycles
as a mode of transportation. The program provides bicycles for rent at various locations within
the campus using a barcode system.

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It provides a web-based management information system (MIS) called DU MIS to its students,
where they can get information about their Lal bus routes and also find out the distance between
their current location and their destination.

To access the Lal bus route information, students can log in to the DU MIS system using their
student ID and password. Once logged in, they can navigate to the transportation section of the
portal, where they will find a list of available bus routes along with detailed information about
each route, including the pickup and drop-off points, schedule, and other relevant details.

Students can see where the University Lal bus is on Google Maps even when it’s not moving.
This is because Google Maps uses real-time traffic with colored lines on the map and uses GPS
tracking to determine the location of the bus at any given time.

Chapter 03: Dhaka University Value Chain and Its Stakeholders

The value chain highlights specific activities in the University of Dhaka where it can use
information technology most effectively. These activities can be divided into primary activities
and support activities. Which are shown in below:

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 Academic Administration

Finance And Accounting

Student Service
Support
Activities Human Resource

Relationship With Industry

Campus Infrastructure

Primary Education & Research Community

Teaching Service
Activities

DU Value Chain Analysis

There are mainly eight stakeholders who are closely related to the primary activities and
support activities of the universities. They are:

1. Students and Alumni 5. Other educational institutions

2. Faculty 6. Employees

3. Community 7. University.

4. Industry

The core excellence of the university is how effectively it offers product and services to satisfy
stakeholders.

a. IT tools that can be used by all stakeholders

b. On-line and real-time information access through the internet so that stakeholders can get
easy access to obtain complete information in accordance with their needs.

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 Chapter 04:
Feasibility of Implementing MIS at the University of Dhaka
Students nowadays are more comfortable with online activities than offline work. On the other
hand, the previous generation people who are mainly employed in the organization at present
sometimes get confused with all these steps they have to follow to complete a simple task
online. The feasibilities of implementing MIS in the University of Dhaka are discussed below:

• Despite having the proper IT infrastructure, the university is sometimes unable to

function the basic launching and information system as it is a new structure of work.

• The lack of interdependence among departments lead to poor strategic planning and
inappropriate information system.

• The huge cost of purchasing the software and hardware for the implementation of MIS
can be a real challenge for the university authority

• As Bangladesh is advancing in the IT sector technologies are becoming more available

to use which gives a head-start to universities for establishing MIS.

• Employees can be trained to get used to the technology.

• Since already the examination process of FBS (faculty of business studies) has gone
online, there is a huge opportunity to expand more operations of business faculty based
on that system.

Identifying the goals and objectives of MIS

Management information system improves the overall structure and operation of an

organization since MIS makes the decision process quicker by gathering internal and external
information. The main purpose of MIS is to ensure the easiest access to information by the
stakeholders of the company so that they can work and take decisions more efficiently than the
traditional method.

The objectives and goals of MIS

• Data Storage - MIS collects and stores data for future use.

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 • Data Retrieval - With the help of MIS important data could be retrieved at any time for
information which was a time-consuming process before.

• Data Propagation Data should be sorted and distributed systematically for its users of
organizational users.

• Managing the functions of management in an effective way that helps to take more
useful decisions for organizations.

• An MIS's goals are to incorporate the company's organizational structure and processes
to better control the enterprise and maximize the information system's potential for
competitive advantage.

• Graphical reports -MIS provides crystal clear graphical reports of the company that
helps the administration to have a sheer idea about the different resources employed in
the organization and their performances.

• Controlling the organization - MIS regulates the organizations as it provides the

essential data and information about recent information along with past information as
per the need of the business.

• Standard and budgeted performance - By matching actual performance with standard

and budgeted performance, MIS brings variances to management’s attention that can
be resolved by taking remedial action.

• MIS provides the notification of the organization's management power to take

advantage of available opportunities.

The stakeholders of the University of Dhaka

Students

Students are the main driving force of an educational institution. The main purpose of
universities is to ensure quality education. So, it’s the first priority of the university to ensure
the satisfaction of students. Therefore, students are the main stakeholder in the university.

Teachers

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Teachers and faculty members are the internal stakeholders. They regulate the students’
academic curriculum, what the students will learn or not, and teachers directly interact with
pupils and share knowledge. The success of the university is directly connected with job
security and status. Thus, teachers are great stakeholders in the university.

Alumni

As alumni members collaborate with the university and come to a great extent of help, more
alumni should be encouraged to join the institution this will make goodwill to the university.
Support from the alumni members will boost the advancement of the institution.

Government

Though the University of Dhaka is autonomous still as the government is the central power
controlling authority, the university is bound to abide by the law of government. The University
of Dhaka is legally liable to give basic rights to citizens like education as well as there is some
social obligation so the university authority must work harmoniously with the government and
the ministries and agencies that deal with the education sector.

Community

Every university belongs to a community. These communities may be different depending on

their attributes like health, safety, health development, etc. The community surrounding a
university must feel recognized and their needs addressed by the institute.

University employees and staff

University staffs play a vital role from implementing MIS to managing the whole organization.
The whole effectiveness of the organization depends on how well the staff and employees can
perform their duties. etc.

Formation of an implementation team

Implementation of MIS comprises four main parts, these are new system installation; cutting
of the old system, adjusting with the new system; and parallel functioning with the new and
prevailing one. Organizations need people, software, hardware, data, and procedure to make
the information system work. As a result, the universities distribute these works among groups
and form implementation teams.

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The formation of the implementation team is given below:

Identify the objectives

First, the objectives of these teams have to be identified. Which team is working on what
operations, what are their main goals, etc.

Define roles and responsibilities

After identifying the objectives, the organization has to provide the particular roles and
responsibilities for each team. Some of the most significant roles for an MIS implementation
in a university could be project manager, it manager, functional analyst, data analyst, training
coordinator, etc.

Determine the team size

The appropriate number of employees to be working under a group.

Select team members

Selecting team members is a crucial decision if the organization put a software developer who
has no idea about management in a project managing team rather than a software developing
team could lead to an unsuccessful project.

Establish the communication protocols

Communication protocols ensure synchronization among teams and teams work faster as they
have a better understanding of other teams’ level of progress.

Develop a project plan

The most vital part to remember while developing a project plan is to satisfy the stakeholders.
So, the organization has to develop a project plan that benefits the whole institution as well as
the related parties of it like for a university a project could be developed for students’ welfare.

Provide training and support

Since information technology implementation in an organization is a new concept for a

developing country like ours. Proper training and support should be provided to the team
members.

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Allocation of resources

• Financial resources

Financial resources are limited for every organization so allocating the resource to MIS is
tricky. First the university analyses the benefits and returns of the project like investing in
software and website Porisheba, institutional mailing address, etc. These websites and software
make the exam and admission process easier which reduces time wastage that has monetary
value.

• Physical resources

Physical resources like hardware (computers, printing machines, etc.) have to be provided to
the departments by administration authority to access these websites and software. The
Department of Management has a computer library that is open to its student.

• Human resource

Qualified employees have to be hired by university authorities who are experts in information
technology so that the staff can understand the system better and work faster in the current
system. The existing employees that are not comfortable with new technology have to be
trained to operate these functions of software, hardware, and website.

• Information resources

The most challenging part of the implementation of MIS is converting the existing manual data
into online data. The register office where all the information is stored has to provide past data
and information to the MIS team.

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 Chapter 05: Developing the MIS

1. Developing MIS of University of Dhaka is depended on selecting the appropriate software

and hardware for requiring the system, the scale of operation, the budget available and the
technical expertise of development team.

Software Choosing a reliable and scalable software platform is necessary for developing an
MIS system. Some commonly used software platform development including Java, Python,
PHP and. Net. The choice of programming language may depend on the skilled expertise team
and the specific needs of the University students.

Database management system (DBMS) the DBMS is the backbone of any MIS system
because of Its data storage of all info about university like students’ history or university
history, or semester history. Some popular DBMS options including Oracle, MySQL, SQL
server etc.

Hardware requirements depend on the scale of operations and the number of users
accessibility. Every Department can download the server class machine with a high-
performance processor, Sufficient Ram and storage space that will depend on the expected load
and the availability of resources in the University of Dhaka. Installing computer, desktop for
individual students making them more productive with knowledge of technology.

Cloud based solution

With low budget and cost effective and accessibility for remote students with this platform
without downloading or storing like Google cloud platform.

2. Designing the MIS team should have a thorough understanding of the institution’s
operation, workflows, data sources, and reporting needs.

Students information system the authority can use MIS that would likely works as a
centralized database to manage student records like demographic, academic, total course
enrolment and admission procedure with fees, CGPA, and personalized dashboard for students
and faculty members.

Financial management system tools for managing the institutions finances, such as
budgeting, accounting, procurement and payroll, students’ tuition fees, scholarships and other
financial transactions.

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 Human resources Management system a more productive components of DU for MIS is
a Human resources management system. This system would handle employee records,
attendance tracking, leave management, performance evaluations and recruitment processes.

Learning management system DU may also require a learning management system within
MIS to manage course content, assessments, online course creation, quizzes, decision boards
and communication between instructors and students etc.

3. Testing an MIS verification the system functions, meets the requirements of the
stakeholders and is free of errors or bugs

Functional testing involves in every component of the MIS to ensure that it performs the
functions it was designed for. For example, testing the student’s information as verification or
creating a new student record.

Integration testing how different components of MIS work together within online to online.
For example, testing the integration between the financial management system and the student
information system would involve verifying that admission fees and correctly recorded in both
systems.

Performance testing involves testing the speed, stability and reliability of the MIS. For
example, testing the learning management system might involve simulating high levels of
concurrent user activity to ensure that system can handle the load without crashing or slowing
down or server down. User acceptance and security testing is also involved.

4. Modified MIS DU can identify the areas of improvement gathering feedback from
stakeholders and administrators to identity the areas of improvement in the current MIS system.
This feedback could be gathered through surveys, focus groups or the Interviews and having
continuous improvement or retired outcomes.

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Chapter 06: Maintaining the MIS: Best Practices for an Efficient
Management Information System

In today's fast-paced business world, it is essential to have a well-functioning Management

Information System (MIS) that can help an organization make informed decisions based on
real-time data. An MIS can provide valuable insights into various aspects of a business,
including sales, production, marketing, inventory, and finance. However, to ensure that an MIS
remains efficient and effective, it is essential to maintain it regularly. In this article, we will
discuss some best practices for maintaining an MIS.

Regular Data Backup

Data is the foundation of any MIS, and it is critical to have a reliable backup system in place.
This backup system should include both onsite and offsite data backups to ensure that the
organization's data remains safe and can be restored in case of any data loss. Regular data
backups also help to ensure that the MIS remains up-to-date and accurate.

Security and Access Control

MIS data is highly confidential and sensitive, and it is essential to have robust security
measures in place to protect against unauthorized access or data breaches. Access control
mechanisms, such as user authentication, password policies, and user roles and permissions,
can help to ensure that only authorized personnel can access the MIS. Additionally, regular
security audits can help to identify and address any vulnerabilities in the system.

Performance Monitoring and Optimization

An MIS must be capable of processing large amounts of data efficiently and accurately.
Regular monitoring of the system's performance can help to identify any bottlenecks or
performance issues that may impact the system's efficiency. Optimization measures, such as
database indexing, query optimization, and hardware upgrades, can help to improve the
system's performance and speed.

Regular Maintenance and Updates

Like any other software, an MIS requires regular maintenance and updates to remain functional
and efficient. Regular maintenance tasks, such as database optimization, data archiving, and
log file management, can help to ensure that the system remains healthy and performs

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optimally. Additionally, software updates and patches should be applied regularly to ensure
that the system remains secure and up-to-date.

User Training and Support

An MIS is only effective if the users understand how to use it effectively. Therefore, it is
essential to provide regular user training and support to ensure that the users can use the system
to its fullest potential. Additionally, regular user feedback can help to identify any usability
issues or areas for improvement in the system.

In conclusion, maintaining an MIS is a critical task that requires regular attention and effort.
By implementing the best practices outlined in this article, an organization can ensure that its
MIS remains efficient, secure, and effective in providing valuable insights into various aspects
of the business. A well-maintained MIS can help an organization make informed decisions
based on real-time data, giving it a competitive edge in today's business environment.

Conclusion and Recommendation

This term-paper includes the implementation process of MIS in many sectors of University of
Dhaka as well as the advantages and disadvantages of the implemented system. Management
information system helps in planning to controlling using technology, people and management.
Developing website for alumni and students for better communication, improving e-library
facilities utilizing MIS, tracking the bus location and routes using GPS system, rating system
of certificates that measures the equivalency of certificates compared to international standard,
lastly making central repository system more efficient to store and preserve more data for future
activities of university. This term paper gives an overall picture of the entire management
information system of University of Dhaka.

Recommendations

University of Dhaka can boost their speed of daily official activities as well as its extra-
curricular activities by exploring the several wings of MIS. Some of these are:

• Making an archive for exam papers online where students can check their exam paper
by login into an account that will be linked to the central repository system.
• Arranging the software and hardware for recording and storing the lectures of the
teachers to provide students the recorded version of the lecture if they miss any class.

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 • An online routine updater that will automatically update the routine if any class is
cancelled or any teacher wishes to take extra classes for specific batch and section.
• Developing software for booking exam halls. Besides, this recommendation there are
also other opportunities that could be created by MIS since it is power-house for ideas
and makes the existing process of people’s day to day easier by providing efficient and
time saving methods. The university authority can enjoy the benefit of MIS by making
it a part of the management process along implementing it in various areas of university
operation.

Major steps for implementation of a website for alumni and students

Input data from register building which stores all the student data of current and ex-students
virtually in the website. So, the website has to be linked with register building. Each of the
students will be given a unique username and they can log into the website and avail the
information about alumni along with the alumni member details. The website will be an
interactive website. The website will be linked to the official website of University of Dhaka.
It will suggest more relevant information according to the searching contents of the students.

Challenges

The main challenge for implementing this idea will be inputting this huge amount of data on
the website.

It is a time-consuming process.

It needs a lot of technological help that is expensive.

Benefits

The website will make the connection of alumni and university stronger.

The website can save time of its users as they do not have search different websites to get
information about alumni members.

Alumni members can also easily reach the students.

Any notice will be directly published in the website so students can easily have the
information about scholarship, research etc. from home.

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