Hardware Related

Field Related Alarms

ECP BOARD DELETION AlarmsFAIL
ECP COMMUNICATION
ECP CLOCK FAIL ECP DSP FAIL
ECP CPRI FAIL ECP DSP RESTART
ECP OPTIC TRANSCEIVER RX LOS ECP FUNCTION FAIL
ECP OPTIC TRANSCEIVER TX FAULT ECP MEMORY FULL
ECP POWER FAIL RRH DC INPUT FAIL
FAN FAIL RRH DIGITAL INPUT LOW
GPSR ANTENNA FAIL RRH DISABLED
GPSR FUNCTION FAIL RRH LNA FAIL
GPSR GPS CLOCK PHASE ABNORMAL RRH LOW GAIN
GPSR HOLDOVER 24H RRH OVER POWER
GPSR LOCKING FAIL UMP DISK FULL
GPSR TOD MSG MISSED UMP OVERLOAD
RRH CLOCK FAIL UMP PORT DOWN
RRH COMMUNICATION FAIL UMP PROCESS DOWN
RRH HW TYPE MISMATCH
RRH TEMPERATURE HIGH
RRH VSWR FAIL
UMP CLOCK FAIL
UMP CPU TEMPERATURE HIGH
 RET Related Alarms
RRH ALD COMMUNICATION FAIL
RRH RET ACTUATOR JAM
RRH RET NOT CALIBRATED
RRH RET NOT CONFIGURED
 Alarm
ECP OPTIC TRANSCEIVER RX LOS
RRH VSWR FAIL
ECP CLOCK FAIL
ECP BOARD DELETION
RRH COMMUNICATION FAIL
UMP CLOCK FAIL
GPSR FUNCTION FAIL
ECP CPRI FAIL
ECP OPTIC TRANSCEIVER TX FAULT
GPSR ANTENNA FAIL
ECP CPRI FAIL
ECP OPTIC TRANSCEIVER TX FAULT
GPSR ANTENNA FAIL
ECP POWER FAIL
GPSR LOCKING FAIL
FAN FAIL
GPSR HOLDOVER 24H
RRH HW TYPE MISMATCH
UMP CPU TEMPERATURE HIGH
GPSR GPS CLOCK PHASE ABNORMAL
GPSR HOLDOVER 8H
NTP UPDATE ERROR
RRH LOW GAIN
ECP FUNCTION FAIL

UMP PORT DOWN

RRH LNA FAIL
RRH DC INPUT FAIL
RRH DISABLED
ECP DSP FAIL
ECP COMMUNICATION FAIL
ECP DSP RESTART
RRH DIGITAL INPUT LOW
UMP DISK FULL
UMP PROCESS DOWN
ECP MEMORY FULL
UMP OVERLOAD
UMP PACKET ERROR
RRH ALD COMMUNICATION FAIL
RRH RET NOT CALIBRATED
RRH RET ACTUATOR JAM
RRH RET NOT CONFIGURED
 Possible cause(Brief)
This alarm occurs when the optical cable is disconnected or when the optical signal level falls below the normal parameters.
This alarm occurs when the VSWR measurement (return loss) is below the threshold.
This alarm occurs when the clock frequency deviation exceeds normal parameters.
This alarm occurs when a board is un-mounted.
This alarm occurs when there is a communication problem between the UMP and RRH.
This alarm occurs when the clock frequency deviation exceeds normal parameters.
This alarm occurs when the GPSR module fails.
This alarm occurs when the Loss of Signal (LOS) or Loss of Frame (LOF) occurs in the Common Platform Radio Interface (CPRI) layer.
This alarm occurs when the monitored power level of the signal generated by the laser diode in the optical module is abnormal.
This alarm occurs when the antenna cable is disconnected.
This alarm occurs when the Loss of Signal (LOS) or Loss of Frame (LOF) occurs in the Common Platform Radio Interface (CPRI) layer.
This alarm occurs when the monitored power level of the signal generated by the laser diode in the optical module is abnormal.
This alarm occurs when the antenna cable is disconnected.
This alarm occurs when there is a problem with the power supply.
This alarm occurs when the normal GPS satellite signal cannot be received.
This alarm occurs when the fan does not work normally.
This alarm occurs when the threshold time is exceeded after transition to a holdover state.
This alarm occurs when the connected RRH hardware type mismatches with the configured one.
This alarm occurs when the CPU temperature exceeds the threshold.
This alarm occurs when the clock phase of the GPS is drifted abnormally
This alarm occurs when the threshold time is exceeded after transition to a holdover state.
This alarm occurs when the system time cannot be updated due to an incorrect server configuration or due to a lack of connectivity with the NTP serv
This alarm occurs when the gain estimated from the measured RF output power is below the threshold.
This alarm occurs when a specific function fails in the software.

This alarm occurs when the backhaul port is down.

This alarm occurs when the LNA Fail state lasts for 10 or more seconds.
This alarm occurs when the DC power input of the RF unit is not within the normal parameters.
This alarm occurs when the RRH is disabled.
This alarm occurs when there is a communication problem between the UMP and DSP.
This alarm occurs when there is a communication problem between the UMP and ECP.
This alarm occurs when the DSP resets and restarts.
This alarm occurs when the digital input power level is at or below the threshold.
This alarm occurs when the disk usage exceeds the threshold.
This alarm occurs when a process is deactivated.
This alarm occurs when the memory usage exceeds the threshold.
This alarm occurs when the CPU usage exceeds the threshold.
This alarm occurs when the error packets rate exceeds the threshold level.
This alarm occurs when the main processor (UMP) cannot receive keep-alive response from the ALD.
This alarm occurs when the device has not completed a calibration operation or calibration has been lost.
This alarm occurs when the actuator jam has been detected.
This alarm occurs when actuator configuration data is missing.
 Remedy
Connect the optic cable properly or check the signal level and Clean the connectors and reconnect properly.
Check the Firmware then connectors ,Replace the jumper cable and antenna
Check the firmware version and if alarm still raised check the ECP board if broken then replace the board
Check firmware update, Check ECP back board pins if broken replace the ECP board else replace UMP
Check firmware update , Swap Tx/Rx ports connectors , Clean the ports, Check RRU input Voltage and Power cable , Replace optic Module
Check F/W update ,reset UMP, Check GPS status , Remount UAMA card and then replace the UAMA card
Check F/W update , Restart GPS ,Reboot UMP , Change the UMP
Check F/W update , Restart RRH , Check Optic modules and optic cables , Replace ECP
Check F/W update , Reset ECP, Remount optic module , Check ECP , Replace optic module
Check F/W update , check voltage at the UMP GPS port end
Check F/W update , Restart RRH, Check Optic modules and optic cables , Replace ECP
Check F/W update , Reset ECP , Remount optic module , Check ECP , Replace optic module
Check F/W update , check voltage at the UMP GPS port end
Check F/W update , Restart ECP , Replace ECP
Check F/W update , RTRV-GPS-STS , Inspect installation environment , Replace UMP
Check temperature of each board , Replace fan module, Check DU
Check F/W update, RTRV-GPS-STS , Restart GPS , Reboot UMP, Replace UMP
Regrow as equipped RRH type, Check F/W Update
Check F/W update , Check UMP Temperature ,INIT-SYS , Notify Samsung
Check F/W update, RTRV-GPS-STS, Restart GPS , Notify Samsung
Check F/W update , RTRV-GPS-STS , Restart GPS
Check NTP info , Reconfigure NTP server info , Test NTP Util test , Restart SWM/FM Block
RRH Reset , Replace RRH.
Remove ECP, Conduct Visual , Use RS-232 Debug Cable to
Connect ECP to Laptop and
Obtain F/W Info, Remount ECP
Check ELINK Status , Check ump Port Locked
RRH Reset , Replace RRH.
Check Rectifier Output Voltage [Normal Voltage: -40 to -57 V],Check RRH Input Voltage[Normal Voltage: -40 to -57 V],RRH Reset , Replace RRH
RTRV-CELL-STS,ADMIN STATE,RRH Reset , Replace RRH.
INIT-DSP (ECP),NIT-SYS , Replace Board.
Check Firmware version and update ECP if necessary, if alarm persists, restart the ECP, if alarm persists, restart FM Block, if alarm persists , Collect Soft
Check Firmware version and update ECP if necessary, if alarm persists, restart the DSP, if alarm persists, restart the system, if alarm remains, collect th
Reset the RRH, If alarm persists, reset the DSP block of Fail-occurred cell, if alarm persists, replace RRH, if alarm persists, Reset Channel Board and if a
Check alarm threshold and change it if it is lower than default value, if alarm persists, delete log and temporary files, If alarm persists, Replace the Bo
Re-Activate Alarm raised block, If alarm persists, Backup and replace the faulty NE Block Image, If alarm persists, Restart NE and backup LSM log, If ala
Check the alarm threshold, if it is lower than the default threshold, change the threshold, if alarm exists, delete log and temp files, if alarm persists, R
Check and change threshold Value, If alarm is still raised and is critical, close the session, If alarm is still raised then replace the board
Update UMP/ECP Firmware , Restart ECP and UMP, If still unresolved then replace board
Check Firmware , Check CPRI alarm , Reset ALD , Check antenna and External connection to RET , Reset RET , Replace ASIG cable , Replace the unit
Check antenna and external RET connections , Remount RET unit , Replace antenna . replace RET unit
Check antenna and external RET connections , Remount RET unit , Replace antenna . replace RET unit
Perform a RET reset,Replace RET unit