Manual | EN

CP39xx
Control Panel

2023-5-22 | Version: 3.7

 Table of contents

Table of contents
1 Notes on the documentation.................................................................................................................... 5

2 For your safety .......................................................................................................................................... 6

2.1 Signal words...................................................................................................................................... 6
2.2 Intended use ..................................................................................................................................... 6
2.3 Fundamental safety instructions ....................................................................................................... 7
2.4 Operator's obligation to exercise diligence........................................................................................ 7
2.5 Notes on information security............................................................................................................ 8

3 Product overview ...................................................................................................................................... 9

3.1 Structure.......................................................................................................................................... 11
3.2 CP39xx-0000 interface description ................................................................................................. 12
3.2.1 Power supply.................................................................................................................... 12
3.2.2 DVI Extended input .......................................................................................................... 14
3.2.3 USB Extended input......................................................................................................... 15
3.3 CP39xx-0010 interface description ................................................................................................. 16
3.3.1 Power supply.................................................................................................................... 17
3.3.2 CP-Link-4 input ................................................................................................................ 17
3.4 Optional USB interface.................................................................................................................... 21
3.5 Name plate ...................................................................................................................................... 22
3.6 Connection cables/connection kits .................................................................................................. 23
3.6.1 CP39xx-0000 connection kits........................................................................................... 23
3.6.2 CP39xx-0010 connection cable ....................................................................................... 24

4 Commissioning ....................................................................................................................................... 26
4.1 Transport and unpacking ................................................................................................................ 27
4.2 Mounting ......................................................................................................................................... 28
4.2.1 Installing the mounting arm adapter................................................................................. 31
4.2.2 Mounting arm tube installation ......................................................................................... 33
4.3 Connecting the control panel .......................................................................................................... 34
4.3.1 Grounding the control panel............................................................................................. 35
4.3.2 Routing the cables in the mounting arm adapter ............................................................. 36
4.3.3 Push button extension cable routing ................................................................................ 38
4.3.4 Connection cables and power supply .............................................................................. 39

5 Decommissioning ................................................................................................................................... 41
5.1 Disconnecting the power supply and cables ................................................................................... 41
5.2 Disassembly and disposal............................................................................................................... 43

6 Maintenance ............................................................................................................................................ 45

7 Troubleshooting ...................................................................................................................................... 47

8 Technical data ......................................................................................................................................... 48

9 Appendix .................................................................................................................................................. 50
9.1 Service and support ........................................................................................................................ 50
9.2 Approvals ........................................................................................................................................ 51

CP39xx Version: 3.7 3

Table of contents

4 Version: 3.7 CP39xx

 Notes on the documentation

1 Notes on the documentation

This description is only intended for the use of trained specialists in control and automation engineering who
are familiar with the applicable national standards.

The following instructions and explanations must be followed during installation and commissioning of the
components. The responsible staff must ensure that the application or use of the products described satisfy
all the requirements for safety, including all the relevant laws, regulations, guidelines and standards.

Disclaimer

The documentation has been prepared with care. The products described are, however, constantly under
development. For that reason the documentation is not in every case checked for consistency with
performance data, standards or other characteristics. In the event that it contains technical or editorial errors,
we retain the right to make alterations at any time and without warning. No claims for the modification of
products that have already been supplied may be made on the basis of the data, diagrams, and descriptions
in this documentation. All illustrations shown are only examples. The configurations depicted may deviate
from the standard.

Trademarks

Beckhoff®, TwinCAT®, TwinCAT/BSD®, TC/BSD ®, EtherCAT®, EtherCAT G®, EtherCAT G10®, EtherCAT P®,
Safety over EtherCAT®, TwinSAFE®, XFC®, XTS® and XPlanar® are registered and licensed trademarks of
Beckhoff Automation GmbH.
Other designations used in this publication may be trademarks whose use by third parties for their own
purposes could violate the rights of the owners.

Patents

The EtherCAT Technology is covered, including but not limited to the following patent applications and
patents: EP1590927, EP1789857, EP1456722, EP2137893, DE102015105702 and similar applications and
registrations in several other countries.

Copyright

© Beckhoff Automation GmbH & Co. KG. Publication of this document on websites other than ours is
prohibited. Offenders will be held liable for the payment of damages. All rights reserved in the event of the
grant of a patent, utility model or design.

Delivery state

All the components are supplied in particular hardware and software configurations appropriate for the
application. Changes to the hardware or software configuration are permitted, provided they are within the
specified limits for power consumption and power loss (please refer to the respective data sheet).

Currentness

Please check whether you are using the current and valid version of this document. The current version is
always available for download from the Beckhoff website. In case of doubt, contact Technical Support.

Delivery conditions

In addition, the general delivery conditions of the company Beckhoff Automation GmbH & Co. KG apply.

CP39xx Version: 3.7 5

For your safety

2 For your safety

The safety chapter explains the safety symbols used and their meanings. They contain fundamental safety
instructions that are essential for the avoidance of personal injuries and damage to property.

Exclusion of liability

Beckhoff shall not be liable in the event of non-compliance with this documentation and thus the use of the
devices outside the documented operating conditions.

2.1 Signal words

The signal words used in the documentation are classified below.

Warning of personal injuries

DANGER
Hazard with high risk of death or serious injury.

WARNING
Hazard with medium risk of death or serious injury.

CAUTION
There is a low-risk hazard that can result in minor injury.

Warning of property and environmental damage

NOTICE
There is a possibility of damage to the environment, equipment or data.

2.2 Intended use

The CP39xx multi-touch Control Panel is designed for industrial applications in machine and systems
engineering. A display with multi-finger touch screen is installed in the housing. The panel is integrated into
the system or the machine via the mounting arm.

The DVI/USB extension technology integrated in the CP39xx-0000 Control Panel enables the panel to be
located up to 50 m away from the PC.

The CP-Link 4 technology integrated in the CP39xx-0010 Control Panel enables the panel to be located up
to 100 m away from the PC via a CP-Link 4 cable with optionally integrated or separate 24 V power supply,
depending on the transmitter module.

The control panel is designed for a working environment that complies with protection rating IP65. It offers
full protection against contact and against water jets (nozzle) from any angle and against dust. The specified
limits for technical data must be adhered to.

The control panel can be used within the documented operating conditions.

Improper use

Do not use the device outside the documented operating conditions.

6 Version: 3.7 CP39xx

 For your safety

2.3 Fundamental safety instructions

The following safety instructions must be observed when handling the device.

Application conditions
• Do not use the device under extreme environmental conditions. Protect the device from moisture and
heat.
• Never use the device in potentially explosive atmospheres.
• Do not carry out any work on the device while it is live. Always switch off the supply voltage for the
device before mounting it, replacing device components or rectifying malfunctions.
• Never connect the device during a thunderstorm. There is a risk of electric shock.
• Ensure that the device has a protective and functional earth connection.

Damage to property, loss of data and impairment of functions

• Ensure that only trained specialists with a control and automation engineering background, operate the
device. Use by unauthorized persons can lead to damage to property and loss of data.
• Protect the power supply cable with a fuse with a max. rating of 16 A. The fuse serves to protect the
supply line in the event of a short circuit.
• In case of fire, extinguish the device with powder or nitrogen.

2.4 Operator's obligation to exercise diligence

The operator must ensure that
• the products are used only for their intended purpose (see Chapter 2.2 Intended use [} 6]).
• the products are only operated in sound condition and in working order.
• the products are operated only by suitably qualified and authorized personnel.
• the personnel is instructed regularly about relevant occupational safety and environmental protection
aspects, and is familiar with the operating instructions and in particular the safety instructions contained
herein.
• the operating instructions are in good condition and complete, and always available for reference at the
location where the products are used.

CP39xx Version: 3.7 7

For your safety

2.5 Notes on information security

The products of Beckhoff Automation GmbH & Co. KG (Beckhoff), insofar as they can be accessed online,
are equipped with security functions that support the secure operation of plants, systems, machines and
networks. Despite the security functions, the creation, implementation and constant updating of a holistic
security concept for the operation are necessary to protect the respective plant, system, machine and
networks against cyber threats. The products sold by Beckhoff are only part of the overall security concept.
The customer is responsible for preventing unauthorized access by third parties to its equipment, systems,
machines and networks. The latter should be connected to the corporate network or the Internet only if
appropriate protective measures have been set up.

In addition, the recommendations from Beckhoff regarding appropriate protective measures should be
observed. Further information regarding information security and industrial security can be found in our
https://www.beckhoff.com/secguide.

Beckhoff products and solutions undergo continuous further development. This also applies to security
functions. In light of this continuous further development, Beckhoff expressly recommends that the products
are kept up to date at all times and that updates are installed for the products once they have been made
available. Using outdated or unsupported product versions can increase the risk of cyber threats.

To stay informed about information security for Beckhoff products, subscribe to the RSS feed at https://
www.beckhoff.com/secinfo.

8 Version: 3.7 CP39xx

 Product overview

3 Product overview
The Beckhoff Panel generation with industrial multi-touch display is designed for installation on the mounting
arm. The devices offer suitable solutions for a variety of applications. The model variety ranges from different
display sizes and formats to customer-specific models.

The control panel has the following features:

• Different display sizes and resolutions, landscape and portrait mode:
◦ 7-inch, 800 x 480 (5:3)
◦ 12-inch, 800 x 600 (4:3)
◦ 12.1-inch, 1280 x 800 (16:10)
◦ 15-inch, 1024 x 768 (4:3)
◦ 15.6-inch, 1366 x 768 (16:9)
◦ 18.5-inch, 1366 x 768 (16:9)
◦ 19-inch, 1280 x 1024 (5:4)
◦ 21.5-inch, 1920 x 1080 (Full-HD) (16:9)
◦ 24-inch, 1920 x 1080 (Full-HD) (16:9)
• Multi-finger touch screen (PCT): e.g. for 10-finger touch
• Aluminum housing with glass front, IP65 all-round; the housing surface is electrically insulating
• Interfaces CP39xx-0000:
◦ 1x DVI Extended input
◦ 1x USB Extended input
• Interfaces CP39xx-0010:
◦ 1x CP-Link 4 input

Push button extension

You have the possibility to order the following control panels in landscape mode ex factory with the
corresponding push button extension C9900-G02x or C9900-G05x:
• CP3912 (C9900-G022)
• CP3913 (C9900-G029)
• CP3915 (C9900-G023)
• CP3916 (C9900-G024, C9900-G050, C9900-G051)
• CP3918 (C9900-G025, C9900-G052, C9900-G053)
• CP3919 (C9900-G026)
• CP3921 (C9900-G028, C9900-G054, C9900-G055)
• CP3924 (C9900-G027, C9900-G056, C9900-G057)

Notes on the push button extension and the functions can be found in the installation and operating
instructions for the C9900-G02x or C9900-G05x. Figure 1 shows an example of a control panel without (1)
and with (2) push button extension.

2 2

Fig. 1: CP39xx_without and with push button extension

CP39xx Version: 3.7 9

Product overview

Mechanical extensions

You have the option of ordering the control panel with mechanical extensions such as a toolboard (1) or a
handle (2) (see Fig. 2). The extensions are mounted ex factory. The following ordering options are available
to you:

Table 1: Ordering options for toolboards and handle

Order identifier Design

C9900-M406 Toolboard for keyboard or tools, mounted on the bottom side of a Control
Panel or Panel PC CP3x12 to CP3x24, with integrated USB socket IP 65 on
the rear side
C9900-M423 Toolboard for keyboard and mouse or tools, mounted on the bottom side of a
Control Panel or Panel PC CP3x12 to CP3x24, with integrated 2-port USB-A
socket IP 65 on the rear side, and cable channel on the rear side for mouse
and keyboard cables
C9900-M419 Toolboard for keyboard or tools, mounted on the underside of a Control Panel
or Panel PCs CP3x12 to CP3x24, without integrated USB IP65 socket on the
rear side
C9900-M361 Handle, length = 386 mm, anodized aluminum, mounted on the underside of a
Control Panel or Panel PCs CP3x12 to CP3x24

2
1

Fig. 2: CP39xx_Toolboard and handle

10 Version: 3.7 CP39xx

 Product overview

3.1 Structure
Figure 3 shows the device configuration as an example of all CP39xx versions.

The control panel connection interfaces vary, depending on the product version. Otherwise, there are no
differences in the external design of the device.

2
4

Fig. 3: CP39xx_Structure

Table 2: CP39xx configuration key

No. Component Description

1 Display and touch screen glass Operating the control panel
2 Connection block Control panel interfaces accessible
3 Optional USB interface under screw Connection of peripheral devices
cap
4 Optional mounting arm adapter Beckhoff adapter for installation on the mounting arm tube
from below

CP39xx Version: 3.7 11

Product overview

3.2 CP39xx-0000 interface description

In the basic configuration, the CP39xx-0000 includes the following interfaces:
• Power supply (X101)
• DVI Extended input (X102)
• USB Extended input (X103)

The interfaces are located on the rear side of the control panel at the connection block and point downwards.
The interfaces are freely accessible (see Fig. 4).

Fig. 4: CP39xx-0000_connection block

For the control panel with Beckhoff mounting arm adapter, the connections are located inside the adapter.
You must first gain access to the interfaces. The procedure is the same, regardless of whether you have
ordered the mounting arm adapter with upwards or downwards orientation. The procedure is shown as an
example for the mounting arm adapter with downwards orientation. Follow the steps below, as shown in
Figure 5:
1. Insert a flat-blade screwdriver in the recesses on the underside of the mounting arm adapter (section A).
2. Bend the cover slightly outwards so that the latching lugs on the cover release the cover to allow it to be
removed.
3. Carefully release the latching lugs (see marking in section A) using a flat-blade screwdriver as a lever.
4. Slide the cover upwards off the mounting arm adapter (section B).
ð You now have access to the interfaces (section C).
5. Then push the cover back onto the mounting arm adapter from top to bottom until the latching lugs snap
back into place.
C
A B

Fig. 5: CP39xx-0000_access to interfaces

3.2.1 Power supply

The control panel is supplied with a nominal input voltage of 24 V. The connection to the power supply and
the external wiring of the control panel is established via the 4-pin M12 socket (X101). The plug is connected
to + 24 V and GND.

12 Version: 3.7 CP39xx

 Product overview

X101

2 1

3 4

Fig. 6: CP39xx-0000_voltage socket pin numbering

Table 3: Voltage socket pin assignment

Pin Signal Description

1 + 24 V Power supply
2 GND 0V
3 GND 0V
4 + 24 V Power supply

The plug for the power supply is specified for 16 A. Due to the dual connection, maximum wire cross-
sections of 4 x 0.75 mm2 can be accommodated. For long supply lines, use 4 x 0.75 mm2 cables to achieve a
low voltage drop on the supply lines. There should be at least 22 V at the power supply plug of the control
panel, so that the control panel remains switched on during voltage fluctuations. The plug is included in the
delivery. You can obtain a replacement plug from your Beckhoff Sales using the following ordering option:
• C9900-P916: power supply connector for CP39xx, round connector IP65 with strain relief for the
external supply cable

CP39xx Version: 3.7 13

Product overview

3.2.2 DVI Extended input

The CP39xx-0000 Control Panel has a DVI Extended input (X102). It is used to transmit the graphics signal
from the industrial PC to the control panel.

The graphics signal is transferred directly via a DVI cable over a distance of 50 m max. Such a cable length
leads to strong distortion of the graphics signal on arrival at the control panel. A signal processor is used in
the control panel to fully restore the DVI signal. The industrial PC requires a conventional DVI output.
X102
11 1
10
18 19 12 2
9
13
17 3
8
16 14
7 15 4
6 5

Fig. 7: CP39xx-0000_DVI-Extended input pin numbering

Table 4: DVI Extended interface pin assignment

Pin Assignment Pin Assignment

1 Shield 11 IN_TMDS_C+
2 IN_TMDS_2+ 12 GND
3 GND 13 IN_TMDS_2+
4 IN_TMDS_1- 14 IN_TMDS_1+
5 GND 15 GND
6 IN_TMDS_0- 16 IN_TMDS_0+
7 GND 17 HPD_DVI
8 + 5 V_DVI 18 GND
9 DDC DAT 19 IN_TMDS_C-
10 I2C-CLK

14 Version: 3.7 CP39xx

 Product overview

3.2.3 USB Extended input

The CP39xx-0000 Control Panel has a USB Extended input (X103). The control panel is connected to the
CU8801 USB-to-USB extended converter box via the interface.

To realize a distance of 50 m without hubs, USB Extended converts the USB signal so that it can be
transmitted via a 50 m CAT 5 cable. In the control panel the signal is converted back to USB. This is not an
Ethernet connection. No Ethernet switch or hub can be integrated in the USB-Extended cable.
X103
1 7
6

2 8 5

3 4

Fig. 8: CP39xx-0000_USB-E input pin numbering

Table 5: USB E input pin assignment

Pin Signal
1 MX0-
2 MX1+
3 MX1-
4 MX2+
5 MX2-
6 MX3+
7 MX3-
8 MX0+

CP39xx Version: 3.7 15

Product overview

3.3 CP39xx-0010 interface description

In the basic configuration, the CP39xx-0010 includes the following interfaces:
• Power supply (X101)
• CP-Link 4 input (X102)

The interfaces are located on the rear side of the control panel at the connection block and point downwards.
The interfaces are freely accessible (see Fig. 9).

Fig. 9: CP39xx-0010_connection block

For the control panel with Beckhoff mounting arm adapter, the connections are located inside the adapter.
You must first gain access to the interfaces. The procedure is the same, regardless of whether you have
ordered the mounting arm adapter with upwards or downwards orientation. The procedure is shown as an
example for the mounting arm adapter with downwards orientation. Follow the steps below, as shown in
Figure 10:
1. Insert a flat-blade screwdriver in the recesses on the underside of the mounting arm adapter (section A).
2. Bend the cover slightly outwards so that the latching lugs on the cover release the cover to allow it to be
removed.
3. Carefully release the latching lugs (see marking in section A) using a flat-blade screwdriver as a lever.
4. Slide the cover upwards off the mounting arm adapter (section B).
ð You now have access to the interfaces (section C).
5. Then push the cover back onto the mounting arm adapter from top to bottom until the latching lugs snap
back into place.

A B C

Fig. 10: CP39xx-0010_access to interfaces

16 Version: 3.7 CP39xx

 Product overview

3.3.1 Power supply

The control panel is supplied with a nominal input voltage of 24 V. The connection to the power supply and
the external wiring of the control panel is established via the 4-pin M12 socket (X101).

If the control panel is connected to an industrial PC via the CU8803 transmitter box, no additional power
supply to the control panel is required via the voltage socket.
X101

2 1

3 4

Fig. 11: CP39xx-0010_voltage socket pin numbering

Table 6: Voltage socket pin assignment

Pin Signal Description

1 + 24 V Power supply
2 GND 0V
3 GND 0V
4 + 24 V Power supply

The plug for the power supply is specified for 16 A. Due to the dual connection, maximum wire cross-
sections of 4 x 0.75 mm2 can be accommodated. For long supply lines, use 4 x 0.75 mm2 cables to achieve a
low voltage drop on the supply lines. There should be at least 22 V at the power supply plug of the control
panel, so that the control panel remains switched on during voltage fluctuations. The plug is included in the
delivery. You can obtain a replacement plug from your Beckhoff Sales using the following ordering option:
• C9900-P916: power supply connector for CP39xx, round connector IP65 with strain relief for the
external supply cable

3.3.2 CP-Link-4 input

The CP39xx-0010 Control Panel has a CP-Link 4 input (X102) in the form of an 8-pin M12 socket. Via the
interface, the control panel can be connected to an industrial PC at a distance of up to 100 m. The
connection can be made either directly with an industrial PC with a corresponding PCIe module or indirectly
via an intermediate transmitter box.
X102
4 5
3 6
2 7

1 8

Fig. 12: CP39xx-0010_CP-Link 4 pin numbering

Table 7: CP-Link 4 pin assignment

Pin Signal Pin Signal

1 HDBT_0+ 7 HDBT_2-
2 HDBT_0+ 8 HDBT_2+
3 HDBT_1+ S1 Shield
4 HDBT_1- S2 Shield
5 HDBT_3+ S3 Shield
6 HDBT_3-

CP-Link 4 is available as a Two Cable Display Link on an industrial PC with PCIe module. The control panel
can be connected directly to the industrial PC via the module. USB 2.0 (100 Mbit/s) and DVI are transmitted
together via a CP-Link 4 cable. An additional power supply is required for CP39xx-0010 (see Fig. 13).

CP39xx Version: 3.7 17

Product overview

24 V 24 V

CAT.6A4(100
CP-Link (100m)
m)
DVI/USB

CP29xx-0010
C6032 mit
C6032 withCP-Link
CP-Link4 4Modul
module CP39xx-0010

Fig. 13: CP39xx-0010_CP-Link 4

CP-Link 4 with transmitter box

If the industrial PC is not equipped with a PCIe module, a transmitter box is required for connecting a
CP39xx-0010.

The CU8802 transmitter boxes (Two Cable Display Link) and CU8803 (One Cable Display Link) are
available for this purpose.

NOTICE
Material damage due to double voltage connection with CU8803
Connecting an additional power supply to the voltage socket of the control panel can cause damage to the
panel.
• Power the control panel exclusively via One Cable Display Link through the CU8803 transmitter box.
• When using the CU8803 transmitter box, never connect an additional power supply to the voltage socket
of the control panel.
• Only connect an additional power supply to the voltage socket of the control panel when using the
CU8802 transmitter box.

When installing the CP39xx-0010 with the CU8802 transmitter box, the industrial PC is connected to the
transmitter box via USB and DP/DVI. The transmitter box is then connected to the control panel via the CP-
Link 4 connection of the transmitter box using a CP-Link 4 cable. USB and DVI are transmitted together via
this cable. An additional power supply is required for the control panel (Two Cable Display Link). Figure 14
shows the wire connection to the CU8802-00x0.

18 Version: 3.7 CP39xx

 Product overview

C6032-00x0
with PCIe compact module
for CP-Link 4

CP-Link 4 (100 m)

CU8802-0000
0000

DP to DVI
CP-Link 4 (100 m)

DP to DVI
CP-Link 4 (100 m)

Fig. 14: CP39xx-0010_CP-Link 4, CU8802-00x0

When installing the CP39xx-0010 with the CU8803 transmitter box, the industrial PC is likewise connected to
the transmitter box via USB and DP/DVI. The transmitter box is then connected to the control panel via the
CP-Link 4 connection of the transmitter box using a CP-Link 4 cable. With this box, USB, DP/DVI and power
supply can be transmitted together via the cable (One Cable Display Link). Be careful not to connect an
additional power supply to the CP39xx-0010 to avoid property damage. Figure 15 shows the wiring with the
CU8803.

C6032-00x0
with PCIe compact module
for CP-Link 4

CP-Link 4 (100 m)

CU8803-0000

DP to DVI
CP-Link 4 (100 m)

DP to DVI
CP-Link 4 (100 m)

Fig. 15: CP39xx-0010_CP-Link 4, CU8803

The following ordering options are available for the transmitter boxes:

CP39xx Version: 3.7 19

Product overview

• CU8802-0000: DVI-to-DVI cable included in the box

• CU8802-0001: DisplayPort to DVI cable included with box
• CU8803-0000: DVI-to-DVI cable included in the box
• CU8803-0001: DisplayPort to DVI cable included with box

20 Version: 3.7 CP39xx

 Product overview

3.4 Optional USB interface

The CP39xx can be extended beyond the basic configuration with an additional USB interface. The following
ordering options are available:
• USB (order identifier: C9900-E274)

If you have ordered the device with a Beckhoff mounting arm adapter, the additional USB interface is located
on the adapter. On a device without a mounting arm adapter, the interface is located at the side of the
connection block. Fig. 16 shows the interface on the mounting arm adapter (A) and on the connection block
(B).

A B

Fig. 16: CP39xx_optional USB interface

The interface is located under a screw cap with IP65 protection class. This is fastened by an interior retaining
wire and therefore cannot be lost even after unscrewing. In order to gain access to the interface, unscrew the
cap and let it dangle on the retaining wire.

The USB interface is used to connect peripheral devices with a USB connection. It is a USB-A socket. USB
specification 2.0 is supported.

5 4
6
3
7
2
8
9 1

Fig. 17: CP39xx_optional USB interface

Table 8: USB interface pin assignment

Pin Assignment
1 Vbus
2 D-
3 D+
4 GND

CP39xx Version: 3.7 21

Product overview

3.5 Name plate

The name plate provides information about the control panel equipment. The name plate shown here serves
only as an example.
11 10

9
1

2 xxxxxxxx
3
4
5 8
6
7

Fig. 18: CP39xx_name plate

Table 9: Key for CP39xx name plate

No. Description
1 Model: the last four digits indicate the product version.
2 Serial number (BTN)
3 Date of manufacture
4 Display
5 Touch screen
6 Power supply: 24 VDC, NEC class 2
7 Note: be sure to read the device manual.
8 Symbols

Note: Here are the symbols applicable to the device such as CE, EAC, UKCA, . The
approvals of your device can be found on the name plate and in chapter 9.2 Approvals [} 51].
9 Address of the vendor
10 FCC approval
11 Variant number: commercial number of the order code including ordering options

22 Version: 3.7 CP39xx

 Product overview

3.6 Connection cables/connection kits

Different connection kits or connection cables are available, depending on the product version.

3.6.1 CP39xx-0000 connection kits

The following connection kits are available for the CP39xx-0000:

Table 10: CP39xx-0000 connection kits

Connection kits Description

C9900-K630 3 m connection kit for CP39xx-0000, consisting of:
3 m DVI cable, 3 m CAT-5 cable for USB-E-2.0, CU8801 USB-to-USB-E-2.0 converter
for DIN rail mounting next to the PC and 1 m USB cable for connecting the USB-to-
USB-E-2.0 converter to the PC
C9900-K631 5 m connection kit for CP39xx-0000, consisting of:
5 m DVI cable, 5 m CAT-5 cable for USB-E-2.0, CU8801 USB-to-USB-E-2.0 converter
for DIN rail mounting next to the PC and 1 m USB cable for connecting the USB-to-
USB-E-2.0 converter to the PC
C9900-K670 6 m connection kit for CP39xx-0000, consisting of:
6 m DVI cable, 6 m CAT-5 cable for USB-E-2.0, CU8801 USB-to-USB-E-2.0 converter
for DIN rail mounting next to the PC and 1 m USB cable for connecting the USB-to-
USB-E-2.0 converter to the PC
C9900-K632 10 m connection kit for CP39xx-0000, consisting of:
10 m DVI cable, 10 m CAT-5 cable for USB-E-2.0, CU8801 USB-to-USB-E-2.0
converter for DIN rail mounting next to the PC and 1 m USB cable for connecting the
USB-to-USB-E-2.0 converter to the PC
C9900-K649 15 m connection kit for CP39xx-0000, consisting of:
15 m DVI cable, 15 m CAT-7 cable for USB-E-2.0, CU8801 USB-to-USB-E-2.0
converter for DIN rail mounting next to the PC and 1 m USB cable for connecting the
USB-to-USB-E-2.0 converter to the PC
C9900-K633 20 m connection kit for CP39xx-0000, consisting of:
20 m DVI cable, 20 m CAT-5 cable for USB-E-2.0, CU8801 USB-to-USB-E-2.0
converter for DIN rail mounting next to the PC and 1 m USB cable for connecting the
USB-to-USB-E-2.0 converter to the PC
C9900-K634 30 m connection kit for CP39xx-0000, consisting of:
30 m DVI cable, 30 m CAT-5 cable for USB-E-2.0, CU8801 USB-to-USB-E-2.0
converter for DIN rail mounting next to the PC and 1 m USB cable for connecting the
USB-to-USB-E-2.0 converter to the PC
C9900-K635 40 m connection kit for CP39xx-0000, consisting of:
40 m DVI cable, 40 m CAT-5 cable for USB-E-2.0, CU8801 USB-to-USB-E-2.0
converter for DIN rail mounting next to the PC and 1 m USB cable for connecting the
USB-to-USB-E-2.0 converter to the PC
C9900-K636 50 m connection kit for CP39xx-0000, consisting of:
50 m DVI cable, 50 m CAT-5 cable for USB-E-2.0, CU8801 USB-to-USB-E-2.0
converter for DIN rail mounting next to the PC and 1 m USB cable for connecting the
USB-to-USB-E-2.0 converter to the PC

CP39xx Version: 3.7 23

Product overview

3.6.2 CP39xx-0010 connection cable

The following connection cables are available for the CP39xx-0010:

Table 11: CP39xx-0010 connection cable

Connection cable Description

C9900-K669 RJ45 connection cable CAT.6A, 1 m, one end with IP65 connector for Control Panel
CP39xx-0010 or CPX39xx-0010
C9900-K667 RJ45 connection cable CAT.6A, 3 m, one end with IP65 connector for Control Panel
CP39xx-0010 or CPX39xx-0010
C9900-K652 RJ45 connection cable CAT.6A, 5 m, one end with IP65 connector for Control Panel
CP39xx-0010 or CPX39xx-0010
C9900-K685 RJ45 connection cable CAT.6A, 6 m, one end with IP65 connector for Control Panel
CP39xx-0010 or CPX39xx-0010
C9900-K663 RJ45 connection cable CAT.6A, 9 m, one end with IP65 connector for Control Panel
CP39xx-0010 or CPX39xx-0010
C9900-K653 RJ45 connection cable CAT.6A, 10 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010
C9900-K664 RJ45 connection cable CAT.6A, 12 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010
C9900-K665 RJ45 connection cable CAT.6A, 15 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010
C9900-K654 RJ45 connection cable CAT.6A, 20 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010
C9900-K666 RJ45 connection cable CAT.6A, 25 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010
C9900-K655 RJ45 connection cable CAT.6A, 30 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010
C9900-K656 RJ45 connection cable CAT.6A, 40 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010
C9900-K657 RJ45 connection cable CAT.6A, 50 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010
C9900-K658 RJ45 connection cable CAT.6A, 60 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010
C9900-K659 RJ45 connection cable CAT.6A, 70 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010
C9900-K660 RJ45 connection cable CAT.6A, 80 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010
C9900-K661 RJ45 connection cable CAT.6A, 90 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010
C9900-K662 RJ45 connection cable CAT.6A, 100 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010

24 Version: 3.7 CP39xx

 Product overview

Connection cable Description

C9900-K724 RJ45 connection cable CAT.6A, 3 m, one end with IP65 connector for Control Panel
CP39xx-0010 or CPX39xx-0010, drag-chain suitable
C9900-K704 RJ45 connection cable CAT.6A, 5 m, one end with IP65 connector for Control Panel
CP39xx-0010 or CPX39xx-0010, drag-chain suitable
C9900-K705 RJ45 connection cable CAT.6A, 10 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010, drag-chain suitable
C9900-K706 RJ45 connection cable CAT.6A, 20 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010, drag-chain suitable
C9900-K707 RJ45 connection cable CAT.6A, 30 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010, drag-chain suitable
C9900-K708 RJ45 connection cable CAT.6A, 40 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010, drag-chain suitable
C9900-K709 RJ45 connection cable CAT.6A, 50 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010, drag-chain suitable
C9900-K710 RJ45 connection cable CAT.6A, 60 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010, drag-chain suitable
C9900-K711 RJ45 connection cable CAT.6A, 70 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010, drag-chain suitable
C9900-K712 RJ45 connection cable CAT.6A, 80 m, one end with IP65 connector for Control
Panel CP39xx-0010 or CPX39xx-0010, drag-chain suitable

CP39xx Version: 3.7 25

Commissioning

4 Commissioning
Operating the control panel

NOTICE
Damage to the touch screen
Operating the touch screen with unsuitable objects may damage the touch screen.
• Operate the touch screen only with bare fingers or wearing suitable gloves.
• If you use gloves, make sure that no hard particles such as metal shavings, glass splinters or similar
adhere to the glove.

If you, as the user, require additional protection for the touch screen against dirt or scratching, for example
due to dirty hands, this can be achieved with a Beckhoff protective film. The film provides short-term
protection for a few days.

You can either order a Beckhoff protective film individually and fit it yourself retrospectively, or you can order
the film for fitting directly ex factory.

Proceed as follows to attach the protective film to the touch screen:

1. For fitting the film choose a location that is as dust-free as possible.
2. Thoroughly clean the surface of the device to be fitted with the film and remove all grease residues.
3. Detach the film from the backing at the short edge and place it on the surface.
4. Gradually remove the film from the backing. At the same time, use a doctor blade or other object with a
soft rubber or felt edge to apply the film.
5. Brush away air bubbles towards the edge with a doctor blade or other object with a soft rubber or felt
edge.
ð The film is now fitted.

Commissioning

To use the control panel, you must first put it into operation. The first step is to transport the device to is
operating location and unpack it. This is followed by mounting the device on the mounting arm, connecting
the cables and power supply, and finally switching on the control panel. Since the control panel does not
have its own power switch, switching the power supply on and off also switches the control panel on and off.

26 Version: 3.7 CP39xx

 Commissioning

4.1 Transport and unpacking

The specified storage conditions must be observed (see chapter 8 Technical data [} 48]).

Despite the robust design of the unit, the components are sensitive to strong vibrations and impacts. During
transport the device must therefore be protected from mechanical stress. Appropriate packaging of the
control panel, in particular the original packaging, can improve the vibration resistance during transport.

NOTICE
Hardware damage due to condensation
Unfavorable weather conditions during transport can cause damage to the device.
• Protect the device against moisture (condensation) during transport in cold weather or in case of
extreme temperature fluctuations.
• Do not put the device into operation until it has slowly adjusted to the room temperature.
• Should condensation occur, wait for about 12 hours before switching the device on.

Unpacking

Proceed as follows to unpack the unit:

1. Check the packaging for transport damage.

2. Remove packaging.
3. Keep the packaging for possible future transport.
4. Check your delivery for completeness by comparing it with your order.
5. Check the contents for visible shipping damage.
6. In case of discrepancies between the package contents and the order, or in case of transport damage,
please inform Beckhoff Service (see Chapter 9.1 Service and support).

CP39xx Version: 3.7 27

Commissioning

4.2 Mounting
NOTICE
Extreme environmental conditions
Extreme environmental conditions can cause damage to the device.
• Avoid extreme environmental conditions.
• Protect the device against moisture.

The CP39xx Control Panel is designed for installation on a mounting arm system. The environmental
conditions specified for operation must be observed (see chapter 8 Technical data [} 48]).

You can find the device dimensions in the current drawings on our website at: https://
download.beckhoff.com/download/Technical_Drawings/Industrial_PC/Control_Panel/CP39xx.

In the basic configuration, there is a connection block with four M6 threaded holes on the rear side of the
housing. This can be used to install the control panel on a mounting arm system.

The control panel can optionally be ordered with the Beckhoff mounting arm adapter. The following ordering
options are available:

Table 12: Mounting arm adapter ordering options

Order identifier Design

C9900-M750 Rotatable and tiltable mounting arm adapter on Control Panel CP3912 to
CP3924 for Rittal and Rolec mounting arm systems with 48 mm tube from
above
C9900-M751 Rotatable and tiltable mounting arm adapter on Control Panel CP3912 to
CP3924 for Rittal and Rolec mounting arm systems with 48 mm tube from
below
C9900-M752 Rotatable and tiltable mounting arm adapter on Control Panel CP3912 to
CP3924 with push button extension C9900-Gxxx for Rittal and Rolec mounting
arm systems with 48 mm tube from above
C9900-M753 Rotatable and tiltable mounting arm adapter on Control Panel CP3912 to
CP3924 with push button extension C9900-Gxxx for Rittal and Rolec mounting
arm systems with 48 mm tube from below
C9900-M761 Rotatable and tiltable mounting arm adapter for CP39xx-0000 with option
C9900-M362 and CP39xx-0010 with option C9900-M338, clamping lever to
lock the tilt
C9900-M763 Rotatable and tiltable mounting arm adapter for CP39xx-0000 with option
C9900-M362 and CP39xx-0010 with option C9900-M338

The C9900-M750, -M751, -M752 and -M753 options are mounted directly ex factory. You must mount the
two options C9900-M761 and -M763 yourself (see chapter 4.2.1 Mounting the mounting arm adapter
[} 31]).

Depending on the ordering option, the mounting arm adapters mounted ex factory are either oriented
upwards or downwards. In addition, you have the option of ordering the device with a mounted push button
extension (see chapter 3 Product overview [} 9]). With the push button extension, the mounting arm adapter
can also be oriented either upwards or downwards. All mounting arm adapters have a locking screw to
prevent rotation (1). Figure 19 shows the control panel with all four mounting arm adapter options mounted
ex factory, for example.

28 Version: 3.7 CP39xx

 Commissioning

1 1
1

Fig. 19: CP39xx_Mounting arm adapter options

For a control panel with push button extension, a cable channel between the panel and the mounting arm
adapter is included in the ordering option (see Fig. 20).

Fig. 20: CP39xx_cable channel

The cables for the C9900-G02x push button extension run through the mounting arm tube into the mounting
arm adapter and further through the cable channel into the push button extension. You have to open both
the cable channel and the push button extension in order to route the cables.

To open the cable channel, follow the steps below as shown in Figure 21:

1. Remove the four Torx TX10 screws from the cable channel (section A).
2. Remove the cover of the cable channel (section B).

CP39xx Version: 3.7 29

Commissioning

A B

Fig. 21: CP39xx_opening the cable channel

To open the push button extension, follow the steps below as shown in Figure 22:

1. Remove the seven Torx TX10 screws from the push button extension (section A).
2. Remove the cover of the push button extension (section B).
A B

Fig. 22: CP39xx_opening the push button extension

30 Version: 3.7 CP39xx

 Commissioning

4.2.1 Installing the mounting arm adapter

If you have chosen one of the two mounting arm adapter options C9900-M761 or C9900-M763, you must
mount them yourself. The prerequisite for this is an adapter plate on the rear side of the device on which you
can mount the selected mounting arm adapter. The following options are available for the adapter plates
(see Fig. 23):

Table 13: Options adapter plates

Device Ordering option

CP39xx-0000 C9900-M362
CP39xx-0010 C9900-M338

CP39xx-0000, CP39xx-0010,
C9900-M362 C9900-M338

Fig. 23: CP39xx_Adapter_plates

You can add the USB sockets C9900-E324 or C9900-E274 to both adapter plates.

To mount the C9900-M761 and -M763 mounting arm adapters to the adapter plates, follow the steps below:
1. Use a screwdriver to reach into the recesses on the underside of the mounting arm adapter (section A).
2. Bend the cover slightly outwards so that you can push out the latching lugs.
3. Slide the cover upwards off the mounting arm adapter (section B).
4. Place the mounting arm adapter with the four M6 screws in front of the four M6 threaded holes on the
adapter plate (section C).
A B C

Fig. 24: CP39xx_Installation mounting arm adapter

5. Tighten the four screws with a tightening torque of 6 Nm.

6. Replace the cover on the mounting arm adapter.
ð You have installed the mounting arm adapter on the adapter plate.

CP39xx Version: 3.7 31

Commissioning

Fig. 25: CP39xx_Mounting arm adapter installed

32 Version: 3.7 CP39xx

 Commissioning

4.2.2 Mounting arm tube installation

Observe the following points when installing the control panel on the mounting arm tube:
• For the correct installation height, use the position of the screen for guidance. This should always be
optimally visible to the user.
• Do not expose the control panel to direct sunlight.

The Beckhoff mounting arm adapters are designed for Rittal and Rolec mounting arm systems with 48 mm
tubes. The tube diameter may have a maximum tolerance of -0.1 mm and +0.8 mm.

If you have chosen a device with a mounting arm adapter, you must fit the mounting arm tube yourself. The
procedure for fitting the mounting arm adapters with upwards or downwards orientation is the same.

Among other tools you need a hook wrench for the installation. You can order this from your Beckhoff Sales
using the following order identifier:
• C9900-Z263: hook wrench size 58-62 for tightening the slotted nut of the C9900-M75x mounting arm
adapter

Fig. 26 shows an example of the procedure with the mounting arm adapter facing downwards.

To install the mounting arm tube on the mounting arm adapter, proceed as follows:
1. Unscrew the Allen locking screw (1) a few turns with a 3 mm Allen key (section A).
2. Push the connection cables of the control panel through the mounting arm tube.
3. Insert the mounting arm tube into the mounting arm adapter all the way to the stop (section B).
4. Tighten the Allen locking screw again with a torque of 3 Nm.
5. Tighten the slotted nut of the mounting arm adapter with a hook wrench size 58-62 clockwise with a
torque of 20 Nm (section C).
ð You have installed the mounting arm tube on the mounting arm adapter.
A B C
1

Fig. 26: CP39xx_Mounting arm tube installation

The mounting arm adapter facilitates tilting of the control panel fitted to the mounting arm tube by +/- 20 °
and rotate it by +/- 165 °.

CP39xx Version: 3.7 33

Commissioning

4.3 Connecting the control panel

CAUTION
Risk of electric shock
Dangerous touch voltages can lead to electric shock. To avoid electric shock, adhere to the following
points:
• Never connect or disconnect the device cables during a thunderstorm.
• Provide protective earthing for handling the device.

To prepare the control panel for operation, you have to connect it. The first step is to ground the device.
Then you can connect the cables and the power supply.

An external power supply unit is required to supply 24 V DC (-15 %/+20 %) for operating the device.

Connect the control panel in the control cabinet according to standard EN 60204-1:2006 Protective Extra
Low Voltage (PELV):
• The PE conductor (protective earth) and the "0 V" conductor of the voltage source must be on the
same potential (connected in the control cabinet).
• Standard EN 60204-1:2006, section 6.4.1:b stipulates that one side of the circuit, or a point of the
energy source for this circuit must be connected to the protective conductor system.

Devices connected to the control panel with their own power supply must have the same potential for the PE
and "0 V" conductors as the control panel (no potential difference).

34 Version: 3.7 CP39xx

 Commissioning

4.3.1 Grounding the control panel

Potential differences are minimized and electrical currents are diverted to the ground through grounding or
potential equalization of electronic devices. This is to prevent dangerous touch voltages and electromagnetic
interference.

The control panel connections feature a protective conductor connection (PE), which must be used to
establish the low-resistance protective earthing and functional earthing of the panel. If the device is equipped
with a connection block, the protective conductor connection is located directly next to the connections. For a
device with a Beckhoff mounting arm adapter, the connection is located in the connection compartment (see
Fig. 27).

Fig. 27: CP39xx_Protective conductor connection PE

Use cables with a cross-section of at least 4 mm2 to connect the protective conductor.

Protective earth

By connecting the PE (protective earth), you establish the low-resistance protective earthing of the control
panel and thus avoid dangerous touch voltages.

EMC

NOTICE
Hardware damage due to electromagnetic interference
Using the control panel without functional earth can lead to hardware damage due to electromagnetic
interference.
• Only use the device with functional earth.

Electromagnetic compatibility (EMC) of the control panel includes on the one hand not affecting other
devices and equipment by electromagnetic interference and on the other hand not being disturbed by
electrical or electromagnetic effects itself.

The control panel must comply with certain protection requirements. The control panel has EMC interference
immunity according to EN 61000-6-2. The EMC interference emission of the device meets the requirements
of EN 61000-6-4.

The functional earth is necessary for the EMC of the device. Functional earth is also established via the PE
protective conductor connection in the connection section of the control panel.

CP39xx Version: 3.7 35

Commissioning

4.3.2 Routing the cables in the mounting arm adapter

NOTICE
Cable damage due to incorrect cable routing
Incorrect cable routing can cause cable damage when rotating and tilting the mounting arm adapter.
• Be sure to route the cables inside the mounting arm adapter in the specified arrangement.

Depending on the device equipment, the connections are either located at the connection block on the rear
side of the control panel or inside the mounting arm adapter. If you have ordered the control panel with one
of the following Beckhoff mounting arm adapters installed ex factory, it is essential that you observe the
cable routing shown (see Fig. 28) in order to avoid cable damage:
• C9900-M750
• C9900-M751
• C9900-M752
• C9900-M753
A B

CP39xx-0000 CP39xx-0010

Fig. 28: CP39xx_Mounting arm adapter cable routing

For the CP39xx-0000 (section A) you have to route the power supply cable (1) further outside and the data
cables (2) inside. You must fix the cables to the strain relief rail with cable ties as follows:
• Attach the power cable (1) to the far right of the strain relief rail by pulling the cable tie through the two
outer right straps of the rail.
• Attach the data cables (2) to the far left of the strain relief rail, using a cable tie to secure both cables
together. To do this, use the left and the third strap from the left.

For the CP39xx-0010 (section B) you have to route all cables inside. If you use the CU8803 transmitter box,
you only have one cable, which you also have to lay inside. You must fix the cables to the strain relief rail
with cable ties as follows:
• In the case of two cables use a cable tie to secure both cables together on the far left of the strain relief
rail. To do this, use the left and the third strap from the left.
• In the case of one cable pull the cable tie through the two outer left straps on the far left of the strain
relief rail.

When routing the cables for both device versions, follow the steps below as shown in figure 29:

1. Loosen the Torx TX20 screw of the strain relief rail (section A).
2. Rotate the strain relief rail by 180° to the left (section B).
3. Route the signal and power supply cable inside the mounting arm adapter as shown in Figure 28.
4. Route the data cables inside the mounting arm adapter as shown in figure 28.

36 Version: 3.7 CP39xx

 Commissioning

5. Rotate the strain relief rail back over the cable (section C).
6. Tighten the Torx TX20 screw again (section D).
7. Fasten the cable to the strain relief rail with cable ties.

The figure shows the steps, taking the CP39xx-0000 as an example. The procedure is the same regardless
of the product version.
A B C D

Fig. 29: CP39xx_cable routing procedure

In the case of the CP39xx-0000 you also have to fasten the power cable that lies further to the outside to a
strain relief plate in addition to the strain relief rail (see Fig. 30). To do this, pull the cable through under the
plate and then fasten the cable to the plate with cable ties.

Fig. 30: CP39xx-0000_power supply cable strain relief plate

The cables pass through the mounting arm tube into the connection compartment of the mounting arm
adapter.

CP39xx Version: 3.7 37

Commissioning

4.3.3 Push button extension cable routing

If you ordered the control panel with a push button extension, you must also connect it. If the device has a
mounting arm adapter, the cable for the push button extension is first fed through the mounting arm adapter
into the cable channel and then into the push button extension. Before you can lay the cables, you must
open the cable channel and the push button extension (see chapter 4.2 Mounting [} 28]).

Depending on the push button extension, the cable is either fed into the cable channel through an M20 gland
or connected to a 19-pin round connector. The assignment is as follows:
• C9900-G02x: cable routing through an M20 gland
• C9900-G05x: cable connection to a 19-pin round connector

Figure 31 shows the position of the M20 gland and the 19-pin round connector in the mounting arm adapter.
In the case of the M20 gland, the device version is additionally decisive for the position of the cable gland.

CP39xx-0000, CP39xx-0010, CP39xx-0000,

C9900-G02x C9900-G02x C9900-G05x

Fig. 31: CP39xx_M20 cable gland and 19-pin round connector with mounting arm adapter

In the case of a device with a connection block instead of the mounting arm adapter, the M20 cable gland or
the 19-pin round connector is in a different position on the device (see Fig. 32).

C9900-G02x C9900-G05x

Fig. 32: CP39xx_M20 cable gland and 19-pin round connector with connection block

You must carry out the wiring of the C9900-G02x push button extension yourself. To do this, feed the cables
through the M20 cable gland and the cable channel into the push button extension.

Beckhoff takes care of the wiring of the C9900-G05x push button extension for you. Therefore you can order
ready-to-use cables from Beckhoff Sales. For more detailed information on cable options and wiring
diagram, refer to the C9900-G05x manual. You only have to plug the selected cable into the 19-pin round
connector.

38 Version: 3.7 CP39xx

 Commissioning

4.3.4 Connection cables and power supply

NOTICE
Incorrect connection procedure
Incorrect procedure when connecting the cables and the power supply can cause hardware damage.
• Follow the documented procedure for connecting the cables and the power supply.
• Always connect all cables first and only then switch on the power supply.
• Please read the documentation for the external devices prior to connecting them.

Connection cables

Make sure that you first ground the panel (see chapter 4.3.1 Grounding the control panel [} 35]) and then
plug in all data transmission cables.

Lay the cables in the mounting arm adapter as shown in chapter 4.3.2 Routing the cables in the mounting
arm adapter [} 36] and then plug in all data transmission cables.

Check the screw connections between the plugs and sockets.

When connecting the control panel to an industrial PC with UPS output, we recommend using this for the
connection. In the case of CP-Link 4, we recommend connecting the CU880x transmitter boxes to the UPS
output of the PC.

Connecting the power supply

Cables with a maximum cable cross-section of 4 x 0.75 mm2 can be used for connecting the power supply.
For long supply lines, use 4 x 0.75 mm2 cables to achieve a low voltage drop on the supply line. There
should be at least 22 V at the voltage connector of the control panel, so that the panel remains switched on
during voltage fluctuations.

Proceed as follows to connect the 24 VDC power supply unit:

1. Check the correct voltage of your external power supply.

2. Plug the voltage connector into the voltage socket on the panel.
3. Screw the voltage connector to the voltage socket. Then check the screw connection.
4. Connect the panel to your external 24 V power supply.
5. Switch on the 24 V power supply.
6. Calculate the voltage at the power supply plug.

In order to check the voltage at the power supply plug, you must first calculate the voltage drop on the supply
cable. You can orient yourself to the following calculation example:
• CP3924-0000
• Power consumption: 34 W
• Current consumption: 34 W / 22 V = 1.5 A
• Connection with 10 m two-core 0.75 mm2 cable, where the supply cable length then corresponds to
20 m
• Constant of specific resistance of pure copper: 0.0178 Ohm * mm2 / m
• Resistance of the supply line: 0.0178 ohm*mm2/m * 20 m / 0.75 mm2 = 0.0178 * 20 / 0.75 = 0.475 ohm

With the listed data, you can now calculate the voltage drop on the supply line:
• 1.5 A * 0.475 Ohm = 0.7 V

With a CP39xx-0010 with CP-Link 4 and CU8802 transmitter box or PCIe module, the power consumption
increases. In this case, orient yourself to the following example:
• CP3924-0010
• Power consumption: 40 W
• Current consumption: 40 W / 22 V = 1.8 A

CP39xx Version: 3.7 39

Commissioning

• Voltage drop: 1.8 A * 0.475 Ohm = 0.85 V

With a CP39xx-0010 with CP-Link 4 and CU8803 transmitter box, you only have to pay attention to the
voltage on the supply line to the transmitter box. For more detailed information, please refer to the manual
for the CU8803.

All information on the power consumption can be found in chapter 8 Technical data [} 48].

40 Version: 3.7 CP39xx

 Decommissioning

5 Decommissioning
NOTICE
Hardware damage due to power supply
A connected power supply can cause damage to the control panel during disassembly.
• Disconnect the power supply from the device before starting to disassemble it.

When taking the control panel out of operation, you must first disconnect the power supply and cables. You
can then dismantle the device.

If you do not want to continue using the control panel, Chapter 5.2 Disassembly and disposal [} 43] provides
information on the correct disposal of the device.

5.1 Disconnecting the power supply and cables

CAUTION
Risk of electric shock
Disconnecting the control panel during a thunderstorm can lead to electric shock.
• Never disconnect the cables of the control panel during a thunderstorm.

NOTICE
Hardware damage due to power supply
Disconnecting the CP-Link 4 connection while the transmitter box power supply is switched on may cause
damage to the transmitter box.
• Switch off the power supply to the CU8803 transmitter box before disconnecting the CP-Link 4
connection.

Before disassembling the control panel, disconnect the power supply and the cables. Before disconnecting
the power supply and the cables, you must first release the cables from the respective strain relief according
to the device version.

In the case of the CP39xx-0000, release the power supply cable from the strain relief plate by severing the
cable ties (see Fig. 33).

Fig. 33: CP39xx-0000_cable ties on strain relief plate

CP39xx Version: 3.7 41

Decommissioning

In the case of the CP39xx-0000 and CP39xx-0010, release all cables from the strain relief rail by following
the steps below as shown in fig. 34:

1. Sever the cable ties.

2. Loosen the Torx TX20 screw of the strain relief rail (section A).
3. Rotate the strain relief rail by 180° to the left (section B).
A B

Fig. 34: CP39xx_releasing the strain relief rail

Disconnecting the power supply and cables

Proceed as follows to disconnect the power supply and lines:

1. Shut down the control panel.
2. Disconnect the control panel from the external 24 V power supply.
3. Loosen the screw connection between the voltage socket and the voltage connector.
4. Remove the voltage connector from the voltage socket.
5. Make a note of the wiring of all data transmission cables if you want to restore the cabling with another
device.
6. Disconnect all data transfer cables from the control panel.
7. Finally, disconnect the ground connection.
ð You have disconnected the power supply and the cables.

42 Version: 3.7 CP39xx

 Decommissioning

5.2 Disassembly and disposal

Before you can remove the control panel from the mounting arm tube, you must first disconnect the power
supply and the cables (see chapter 5.1 Disconnecting the power supply and cables [} 41]).

Disassembly mounting arm tube

NOTICE
Damage to property due to falling down
If the control panel is suspended from the ceiling and you undo the slotted nut of the mounting arm adapter
without securing it, the control panel will fall down.
• Make sure the control panel is secured against falling down before you undo the slotted nut of the
mounting arm adapter.

To remove the control panel from the mounting arm tube, follow the steps shown in Fig. 35:
1. Release the slotted nut of the mounting arm adapter with a hook wrench size 58-62 in counterclockwise
direction (section A). The ordering option for the hook wrench can be found in chapter 4.2 Mounting
[} 28]).
2. Release the Allen screw (1) several turns with a 3 mm Allen key (section B).
3. Pull the mounting arm tube out of the mounting arm adapter (section C).
4. Pull the connection cables out of the mounting arm tube.
5. Tighten the Allen locking screw again with a torque of 3 Nm.
ð You have dismantled the mounting arm tube.
A B C
1

Fig. 35: CP39xx_disassembly mounting arm tube

Disassembly tray and handle

To remove the toolboard (1) or handle (2) from the control panel, remove the three M5 screws from the three
threaded holes on the bottom of the housing.

2
1

Fig. 36: CP39xx_Toolboard and handle

Disposal of the control panel

CP39xx Version: 3.7 43

Decommissioning

When disposing of the control panel the national electronic waste regulations must be followed.

44 Version: 3.7 CP39xx

 Maintenance

6 Maintenance
Maintenance measures increase the efficiency of the device by ensuring long-term functionality. Cleaning
the device contributes to this.

Defective pixels in the TFT display are production-related and are not grounds for complaint.

Cleaning

NOTICE
Unsuitable cleaning agents
The use of unsuitable cleaning agents can damage the device.
• The control panel should only be cleaned as specified.

It is essential to observe the following aspects when cleaning the control panel:
• Keep to the boundary conditions of protection rating IP65.
• Never use compressed air to clean the panel.
• Maintain an ambient temperature range of 0 °C to 55 °C.

Cleaning agents

In order to avoid damage to the front of the control panel during cleaning, you must use suitable cleaning
agents. Examples include:
• benzine
• spirit
• glass cleaner

Avoid the following cleaning agents:

• detergents with scouring or abrasive components
• metal cleaning objects such as razor blades or steel spatulas
• steam jet cleaner or very hot water
• cold water with a heated device
• high water pressure, e.g. high-pressure cleaner

Cleaning the front screen

You can clean the front screen of the control panel during operation. In order to avoid inadvertent touch
entries when doing this, you must first set the device to "Cleaning Mode" with the help of the Beckhoff
Control Tool.

The Beckhoff Control Tool does not start automatically when the connected PC starts up. Proceed as follows
to activate the "Cleaning Mode" of the Beckhoff Control Tool:
1. Click the Beckhoff Control Tool to start it.
ð When the tool is started, a small sun symbol appears in the taskbar.
2. Right-click the sun symbol.
3. Select the "Cleaning Mode" (see Fig. 37).
ð "Cleaning Mode" is activated. You can now clean the front panel.

CP39xx Version: 3.7 45

Maintenance

Fig. 37: CP39xx_Select "Cleaning Mode"

You can set the duration for which the panel should remain in "Cleaning Mode". The period can be set
between 5 and 120 seconds. Right-click the sun symbol again and click "Options". Now select the
appropriate period (see Fig. 38).

Fig. 38: CP39xx_Configuration "Cleaning Mode"

Repair

Only the vendor may repair the device. If a repair should be necessary, contact Beckhoff Service (see
Chapter 9.1 Service and support).

46 Version: 3.7 CP39xx

 Troubleshooting

7 Troubleshooting
Table 14: Troubleshooting

Fault Cause Measures

No control panel function Lack of power supply to the control Check the power supply cable
panel
1. Correctly connect the cable
2. Call Beckhoff Service
Cable not connected

Check the supply of power to

CP39xx-0010: no supply of power to the CU880x
the CU880x
Multi-touch screen does not react or Poor or missing functional earth of Check potential equalization
only reacts sporadically the device and grounding measures

Poor or missing ground connection of Touch the control panel frame

the user and check the touch function at
the same time
USB error during access with Cycle time in TwinCAT set to 10 ms Increase the cycle time to
TwinCAT via USB (standard) between 50 ms and 80 ms
No picture/backlight Problem with the cable connections CP39xx-0000: check DVI cable
connection
CP39xx-0010:

1. Check the cable

connections
2. Check the CU880x
diagnostic LEDs
3. Check the power supply

Beckhoff recommends using Beckhoff connection cables and connection kits.

CP39xx Version: 3.7 47

Technical data

8 Technical data
Table 15: Technical data

Product designation CP39xx-0000

Weights (with connection block/ CP3907: 1.8 kg
with mounting arm adapter) CP3912: 3.4 kg / 4.2 kg
CP3913: 3.1 kg / 3.9 kg
CP3915: 3.9 kg / 4.7 kg
CP3916: 4.5 kg / 5.3 kg
CP3918: 5.5 kg / 6.3 kg
CP3919: 6.1 kg / 6.9 kg
CP3921: 6.6 kg / 7.4 kg
CP3924: 7.6 kg / 8.4 kg
Supply voltage 24 V DC (20.4 – 28.8 V DC)
Power consumption CP3907: max. 12 W
CP3912: max. 16 W
CP3913: max. 11 W
CP3915: max. 20 W
CP3916: max. 13 W
CP3918: max. 25 W
CP3919: max. 25 W
CP3921: max. 27 W
CP3924: max. 34 W
Protection rating IP65
Vibration resistance (sinusoidal EN 60068-2-6: 10 to 58 Hz: 0.035 mm
vibration) 58 to 500 Hz: 0.5 G (~ 5 m/ s2)
2
Shock resistance (shock) EN 60068-2-27: 5 G (~ 50 m/ s ), duration: 30 ms
EMC interference immunity conforms to EN 61000-6-2
EMC interference emission conforms to EN 61000-6-4
Permitted ambient temperature Operation: 0 °C to +55 °C
Transport / storage: -20 °C to +65 °C
Permissible relative air humidity Maximum 95%, no condensation
Transport and storage The same values for air humidity and shock resistance are to be
observed during transport and storage as in operation. Suitable
packaging of the control panel can improve the resistance to impact
during transport.

48 Version: 3.7 CP39xx

 Technical data

Product designation CP39xx-0010

Weights (with connection block/ CP3907: 1.8 kg
with mounting arm adapter) CP3912: 3.4 kg / 4.2 kg
CP3913: 3.1 kg / 3.9 kg
CP3915: 3.9 kg / 4.7 kg
CP3916: 4.5 kg / 5.3 kg
CP3918: 5.5 kg / 6.3 kg
CP3919: 6.1 kg / 6.9 kg
CP3921: 6.6 kg / 7.4 kg
CP3924: 7.6 kg / 8.4 kg
Supply voltage 24 V DC (20.4 – 28.8 V DC)
Power consumption with CU8802/ CP3907: max. 18 W/33 W
with CU8803 CP3912: max. 24 W/37 W
CP3913: max. 17 W/32 W
CP3915: max. 26 W/41 W
CP3916: max. 19 W/34 W
CP3918: max. 31 W/46 W
CP3919: max. 31 W/46 W
CP3921: max. 33 W/48 W
CP3924: max. 40 W/55 W
Protection rating IP65
Vibration resistance (sinusoidal EN 60068-2-6: 10 to 58 Hz: 0.035 mm
vibration) 58 to 500 Hz: 0.5 G (~ 5 m/ s2)
Shock resistance (shock) EN 60068-2-27: 5 G (~ 50 m/ s2), duration: 30 ms
EMC interference immunity conforms to EN 61000-6-2
EMC interference emission conforms to EN 61000-6-4
Permitted ambient temperature Operation: 0 °C to +50 °C
Transport / storage: -20 °C to +65 °C
Permissible relative air humidity Maximum 95%, no condensation
Transport and storage The same values for air humidity and shock resistance are to be
observed during transport and storage as in operation. Suitable
packaging of the control panel can improve the resistance to impact
during transport.

CP39xx Version: 3.7 49

Appendix

9 Appendix
In the appendix you will find information for servicing and details of the approvals that your device has.

9.1 Service and support

Beckhoff and its worldwide branch offices offer comprehensive service and support, providing fast and
competent assistance with all issues relating to Beckhoff products and system solutions.

Beckhoff Service

The Beckhoff Service Center supports you in all matters of after-sales service:
• on-site service
• repair service
• spare parts service
• hotline service

Hotline: + 49 5246/963-460
email: service@beckhoff.com

If your device requires service, please indicate the serial number, which you can find on the name plate.

Beckhoff Support

Support offers you comprehensive technical assistance, helping you not only with the application of
individual Beckhoff products, but also with other, wide-ranging services:
• World-wide support
• Design, programming and commissioning of sophisticated automation systems
• extensive training program for Beckhoff system components

Hotline: + 49 5246/963-157
email: support@beckhoff.com

Headquarters

Beckhoff Automation GmbH & Co. KG

Hülshorstweg 20
33415 Verl
Germany

Phone: + 49 5246/963-0
email: info@beckhoff.de

The addresses of the worldwide Beckhoff branches and agencies can be found on our website at http://
www.beckhoff.com/.

You will also find further documentation for Beckhoff components there.

50 Version: 3.7 CP39xx

 Appendix

9.2 Approvals
The following table shows the approvals of the control panel according to the product version by connection
type:

Table 16: Approvals CP39xx

Product version according to connection type Approvals

CP39xx-0000 USB/DVI interface CE, EAC, UKCA, FCC
CP39xx-0010 CP-Link 4 connection CE, EAC, UKCA, FCC

You will find all other applicable approvals on the name plate of your device.

FCC approvals for the United States of America

FCC: Federal Communications Commission Radio Frequency Interference Statement

This device was tested and complies with the limits for a digital device of class A, according part 15 of the
FCC regulations. These limits are designed to provide adequate protection against adverse interference, if
the device is used in a commercial environment. This device generates, uses and may emit radio frequency
energy and may cause adverse interference with radio communications, if it is not installed and used in
accordance with the operating instructions. If this device is used in a residential area it is likely to cause
adverse interference, in which case the user must take appropriate countermeasures in order to eliminate
the interference at his own expense.

FCC approvals for Canada

FCC: Canadian Notice

This device does not exceed the class A limits for radiation, as specified by the Radio Interference
Regulations of the Canadian Department of Communications.

CP39xx Version: 3.7 51

List of figures

List of figures
Fig. 1 CP39xx_without and with push button extension......................................................................... 9
Fig. 2 CP39xx_Toolboard and handle.................................................................................................... 10
Fig. 3 CP39xx_Structure ........................................................................................................................ 11
Fig. 4 CP39xx-0000_connection block................................................................................................... 12
Fig. 5 CP39xx-0000_access to interfaces.............................................................................................. 12
Fig. 6 CP39xx-0000_voltage socket pin numbering............................................................................... 13
Fig. 7 CP39xx-0000_DVI-Extended input pin numbering ...................................................................... 14
Fig. 8 CP39xx-0000_USB-E input pin numbering.................................................................................. 15
Fig. 9 CP39xx-0010_connection block................................................................................................... 16
Fig. 10 CP39xx-0010_access to interfaces.............................................................................................. 16
Fig. 11 CP39xx-0010_voltage socket pin numbering............................................................................... 17
Fig. 12 CP39xx-0010_CP-Link 4 pin numbering...................................................................................... 17
Fig. 13 CP39xx-0010_CP-Link 4.............................................................................................................. 18
Fig. 14 CP39xx-0010_CP-Link 4, CU8802-00x0 ..................................................................................... 19
Fig. 15 CP39xx-0010_CP-Link 4, CU8803 .............................................................................................. 19
Fig. 16 CP39xx_optional USB interface................................................................................................... 21
Fig. 17 CP39xx_optional USB interface................................................................................................... 21
Fig. 18 CP39xx_name plate..................................................................................................................... 22
Fig. 19 CP39xx_Mounting arm adapter options....................................................................................... 29
Fig. 20 CP39xx_cable channel ................................................................................................................ 29
Fig. 21 CP39xx_opening the cable channel............................................................................................. 30
Fig. 22 CP39xx_opening the push button extension................................................................................ 30
Fig. 23 CP39xx_Adapter_plates .............................................................................................................. 31
Fig. 24 CP39xx_Installation mounting arm adapter ................................................................................. 31
Fig. 25 CP39xx_Mounting arm adapter installed ..................................................................................... 32
Fig. 26 CP39xx_Mounting arm tube installation....................................................................................... 33
Fig. 27 CP39xx_Protective conductor connection PE.............................................................................. 35
Fig. 28 CP39xx_Mounting arm adapter cable routing.............................................................................. 36
Fig. 29 CP39xx_cable routing procedure................................................................................................. 37
Fig. 30 CP39xx-0000_power supply cable strain relief plate ................................................................... 37
Fig. 31 CP39xx_M20 cable gland and 19-pin round connector with mounting arm adapter.................... 38
Fig. 32 CP39xx_M20 cable gland and 19-pin round connector with connection block ............................ 38
Fig. 33 CP39xx-0000_cable ties on strain relief plate.............................................................................. 41
Fig. 34 CP39xx_releasing the strain relief rail.......................................................................................... 42
Fig. 35 CP39xx_disassembly mounting arm tube.................................................................................... 43
Fig. 36 CP39xx_Toolboard and handle.................................................................................................... 43
Fig. 37 CP39xx_Select "Cleaning Mode"................................................................................................. 46
Fig. 38 CP39xx_Configuration "Cleaning Mode" ..................................................................................... 46

52 Version: 3.7 CP39xx

 List of tables

List of tables
Table 1 Ordering options for toolboards and handle................................................................................. 10
Table 2 CP39xx configuration key ............................................................................................................ 11
Table 3 Voltage socket pin assignment .................................................................................................... 13
Table 4 DVI Extended interface pin assignment ....................................................................................... 14
Table 5 USB E input pin assignment ........................................................................................................ 15
Table 6 Voltage socket pin assignment .................................................................................................... 17
Table 7 CP-Link 4 pin assignment ............................................................................................................ 17
Table 8 USB interface pin assignment...................................................................................................... 21
Table 9 Key for CP39xx name plate ......................................................................................................... 22
Table 10 CP39xx-0000 connection kits....................................................................................................... 23
Table 11 CP39xx-0010 connection cable ................................................................................................... 24
Table 12 Mounting arm adapter ordering options ....................................................................................... 28
Table 13 Options adapter plates ................................................................................................................. 31
Table 14 Troubleshooting ........................................................................................................................... 47
Table 15 Technical data.............................................................................................................................. 48
Table 16 Approvals CP39xx........................................................................................................................ 51

CP39xx Version: 3.7 53

More Information:
www.beckhoff.com/cp39xx

Beckhoff Automation GmbH & Co. KG

Hülshorstweg 20
33415 Verl
Germany
Phone: +49 5246 9630
info@beckhoff.com
www.beckhoff.com