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This document discusses cross-cultural communication and defines it as communicating across different cultures. It notes that the main difficulties in cross-cultural communication stem from language differences and discusses strategies for overcoming challenges like adhering to other cultures' social customs. Cultural awareness, sensitivity, and respecting differences are important to avoid misunderstandings. Examples of successful cross-cultural communication include international business deals, while cultural differences can impact behaviors around personal space and communication style. Developing cultural sensitivity, using nonverbal cues appropriately, and maintaining etiquette can help facilitate effective cross-cultural discussions.

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Iroha Isshiki
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920 views2 pages

Quizzers

This document discusses cross-cultural communication and defines it as communicating across different cultures. It notes that the main difficulties in cross-cultural communication stem from language differences and discusses strategies for overcoming challenges like adhering to other cultures' social customs. Cultural awareness, sensitivity, and respecting differences are important to avoid misunderstandings. Examples of successful cross-cultural communication include international business deals, while cultural differences can impact behaviors around personal space and communication style. Developing cultural sensitivity, using nonverbal cues appropriately, and maintaining etiquette can help facilitate effective cross-cultural discussions.

Uploaded by

Iroha Isshiki
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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1. What is cross-cultural communication?

a. Communicating using different languages


b. Communicating across different cultures
c. Communicating through written letters
d. Communicating using technology

2. The difficulties with cross-cultural communication are perhaps most obvious in respect to
__________ differences.
a) language
b) moral
c) outsourcing
d) stamina

3. The concept of cross-cultural communication refers to:


a. Analyzing recipients culture to gain acceptance of information
b. Understanding different cultures
c. Communicating information in-depth and with style
d. Transferring information across cultures

4. What is a strategy for overcoming challenges of cross-cultural communication?


a. Disregarding of cultural differences
b. Being ethnocentric of your cultures
c. Adhering to other culture’s societal customs
d. Having different attitudes towards conflict

5. Why is cultural awareness and sensitivity important in cross-cultural communication?


a. To avoid misunderstandings and misinterpretations
b. To show respect for others' cultures
c. To develop empathy
d. All of the above

6. Which of the following is an example of successful cross-cultural communication?


a. A business deal made between two companies from different countries
b. A heated argument between two individuals from different cultures
c. A miscommunication resulting in project failure
d. All of the above

7. During a conversation in Latin America, people stand closer together than in northern Europe or the
United States. This is an example of cultural differences in ________.
a. power dynamics
b. formal education
c. appropriate behavior at social gatherings
d. personal space and proximity
8. How can companies avoid cross-cultural misunderstandings?
a. Use humor.
b. Use nonverbal communication.
c. Develop a sensitivity for different cultures.
d. Communicate in the local language.

9. Which of the following contribute for effective cross-cultural communication?


I. Quick flow of words
II. Use of foreign words
III. Selection of simple words
IV. Taking turns to speak
V. Maintenance of etiquette
Choose the correct answer from the options given below:
a. I, II and III only
b. II, III and IV only
c. I, IV and V only
d. III, IV and V only

10. The Osaka Tea Company of Japan uses nonverbal messages during its management meetings to
ensure harmony within the company. The managers exhibit a polite style to show respect and are careful
not to make any remarks that could offend others. What kind of culture does this company represent?

a. Low-context culture
b. Individualist culture
c. High-context culture
d. Feminine culture

Answers:
1. b. Communicating across different cultures
2. a. language
3. d. Transferring information across cultures
4. c. Adhering to other culture’s societal customs
5. d. All of the above
6. a. A business deal made between two companies from different countries
7. d. personal space and proximity
8. c. Develop a sensitivity for different cultures
9. d. III, IV and V only
10. c. High-context culture

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