1

PROTEI Company Profile

PROTEI is an international telecommunication systems vendor operating in Eastern Europe,
Central Asia, Latin America, the Middle East and North Africa, having extensive know-how and
a proven track record of over 20 years in the telecommunication market.

Under PROTEI brand we present reliable, cost effective, carrier-class solutions.

Using the latest convergent technologies implemented in our products both the most innovative ser-
vices such as data traffic management and well-known ones such as Steering of Roaming or SMS
can be delivered with maximum efficiency. PROTEI product line covers all needs of mobile operators:
core solutions (like HLR/HSS, GGSN, GMSC), roaming management, IN & VAS, messaging and so on.

Our products are highly customizable and can be altered according to any requirements.

PROTEI service platforms will help Operators to keep subscribers’ loyalty, increase revenues
and reinforce a position on a highly competitive market. Responding to the requirements of the tel-
ecom market, PROTEI also offers comprehensive solutions for building MVNO and Private LTE/5G
networks.

PROTEI serves more than 300 renowned customers in over 35 countries to cater 250 million
subscribers worldwide.

The company employs more than 300 highly skilled professionals of whom approximately 70% are
involved in research and development.

PROTEI MENA Branch (formerly known as Silat Solutions) was formed in 2009 for expand
PROTEI’s HQ operations into the MENA region.

PROTEI MENA Branch is the central base of operations for PROTEI’s high-caliber and Arabic-
speaking professionals, who capitalize on sales, marketing, implementation, and technical
support services exclusively to PROTEI customers.

It is worth mentioning that throughout these bountiful years, MENA Regional Branch has
established group strategic relationships that have resulted in successfully achieving over
50 installations into 8 countries.

2
Core Network Solutions
Home Location Register (HLR/HSS)
PROTEI HLR/HSS is a cost-effective and high Functionally PROTEI GMSC is based on Soft-
performance solution. Scalable architecture and switch class 4 equipped with additional functional
flexible throughput licensing of the system meets modules that are specific for GMSC such as
all current and tomorrow’s needs of Operators, in- HLR interrogation module supporting MAP and
cluding IoT or Private LTE/5G. gsmSSF module supporting CAP.

PROTEI HLR/HSS is a central database that con- System supports a range of signalling protocols
tains details of each mobile phone subscriber and their extensions that ensure interoperability
that is authorized to use the GSM core network. with core MNO networks built on the equipment
Single database remains for several HLR/HSS of any vendor. Interaction with network core may-
front-ends. PROTEI HLR/HSS contains user in- be done via SIP/SIP-I/SIP-T or H.323; interwork-
formation such as account information, account ing with traditional (legacy) PSTN and PLMN
status, user preferences, features subscribed network is organized using PROTEI mGate. ITG
to by the user, user’s current location, etc. Inte- media gateways.
grated Authentication Centre (AuC) supports all
main authentication algorithms such as Milena- Intelligent and powerful call routing subsystem
ge, COMP128 v2/v3 and TUAK. Subscriber’s data enables multi-criteria routing of inbound and out-
and supported protocols are implemented in bound calls basing on various parameters, in-
strict accordance with 3GPP standards. cluding SLA and the traffic intensity per direc-
tions. System supports T-CSI, M-CSI and N-CSI
The LTE-HSS subscriber profile leverages the leg- triggering to utilize maximum potential of CAM-
acy 3GPP Release-6 compliant Packet-Switched EL capabilities.
Domain subscriber profile. New LTE-specific sub-
scription fields have been added to the profile. IMS Core
The PDN/EPS context required for LTE is sup-
ported alongside the GPRS context already ex- PROTEI IMS core is a full bundle enabling effi-
isting for GPRS/UMTS. Operators therefore have cient rolling-out of VoLTE/VoWiFi services by
the choice to provision one or the other (or both). mobile operators or voice core infrastructure up-
PROTEI HLR/HSS supports S6a interface for grade by fixed operators and CSPs. IP multime-
easy integration into LTE networks and Sh, Cx in- dia subsystem (IMS) aggregates all necessary
terfaces for serving IMS users. Implementation components according to 3GPP standards. PRO-
of all these interfaces is fully compliant with ap- TEI IMS is a fully virtualized solution covering the
propriate 3GPP standards (29.272, 29.273, ect). full range of voice and messaging services. PRO-
TEI IMS product range includes Proxy-Call Ses-
PROTEI HLR/HSS supports convenient provision- sion Control Function (P-CSCF), Serving/Interro-
ing interface to enable smooth system integra- gating Call Session Control Function (S/I-CSCF),
tion with Operator’s BSS and performing appro- HSS, Application Servers, IP-SM-GW, USSI, and
priate management operations. MGW. PROTEI IMS handles calls with high qual-
ity, low delays and high reliability due to the opti-
Gateway Mobile Switching Center (GMSC) mal architecture and advanced codecs support.
The solution developed in full compliance with
Gateway Mobile Switching Center PROTEI GMSC 3GPP International Specifications TS 23.228,
is intended to serve voice calls of GSM/UMTS TS 23.218, TS 23.229, TS 24.229, TS 29.228, TS
subscribers and specially developed to suit needs 29.229, TS 29.949.
of mobile virtual network operators (MVNO).

3
 Features cedures. Consequently, the S-CSCF will download
a subscriber profile from the HSS at the time of
• Support of fixed and mobile subscribers registration, which allows the S-CSCF to ascer-
from 50 to 200,000 concurrently connected tain which Application Server any service requests
subscribers per one module; should be sent to. The S-CSCF will also be involved
• Efficient scaling and traffic balancing in breakout to the PSTN, if this is supported. All
capabilities; signaling traffic from/to registered subscribers
• Non-IMS SIP devices support; pass through S-CSCF. In accordance with the IFC
• 3GPP interfaces, procedures and ref. points; information, C-CSCF selects the AS, SIP messag-
• IMS ISC interfaces, IFC with third-party support; es should be conveyed to. Usually, there are more
• PROTEI IMS elements can be enabled/disabled than one S-CSCF in the IMS network for granting a
without any interruption in service providing; high availability and load balancing features.
• Full range of necessary application servers
for voice and messaging; MGW (Media Gateway) is an entity for perform-
• Flexible licensing model; ing MRF and IMS-AGW/ALG functions. It inter-
• IMS service centralization support; works with signaling level and manages media
• Virtualized Solution is deployable in Cloud/ resources for various media gateways. It can
NFV environment. also include a BGCF module, which provides
routing from S-CSCF if routing criteria based on
IMS CSCF (Call Session Control Function) is a phone numbers. PROTEIMGW supports H.248/
common name for the group of elements intend- SIP/H.323/SS7/PRI.
ed to handle registration procedures of UE and
SIP routing functions. AS (SIP Application servers) implements par-
ticular call processing logics and scenarios, in-
Proxy-CSCF is an access point for IMS/SIP de- terfaces with the S-CSCF via SIP and handle all
vices in IMS Core network. P-CSCF acts as a calls or messages according to the call process-
proxy server for the user equipment and all sign- ing logic. Main Application servers that are in-
aling traffic from/to user terminals pass through cluded by default in PROTEI IMS bundles are TAS
it. P-CSCF provides device interworking security and SCC-AS Among other applications servers
measures and QoS management with Policy Con- that are usually included in the IMS core are IM-
trol Function. Implementing SBC functions, it pre- SM-GW and USSI, responsible for handling SMS
vents the network from major threats, protects and USSD messages in IMS network.
subscriber privacy and generates charging re-
cords. The P-CSCF has a large number of respon- IP-SM-GW The IP Short Message Gateway is an
sibilities, including: onward routing of registration IMS Application Server which handles SIP based
and session requests to the correct nodes in the messaging services for IMS subscribers. In ad-
network, ensuring the S-CSCF is kept updated on dition, the IP-SM-GW will interact with the legacy
the access network the subscriber is using, pro- SMSC using MAP signalling in order to allow IMS
viding session information to the PCRF and main- to SMS conversion and distribution.
taining a secure connection with the client device.
Equipment Identity Register (EIR)
Interrogating-CSCF The I-CSCF is responsible for
onward routing of SIP messages to the appropri- Mobile phone theft has become a growing prob-
ate S-CSCF for a given subscriber. This routing ca- lem worldwide, with hundreds of thousands of
pability is utilized in specific scenarios only, such phones reported stolen each year. PROTEI EIR
as during registration in order to assign or as- enables network Operators to enter the IMEI of
certain the S-CSCF which should be used. Rout- stolen handsets into a “blacklist”, thus preventing
ing SIP requests arriving from other SIP networks them from being registered on the network.
is also a responsibility of the I-CSCF. The I-CSCF
queries the HSS in order to discover the S-CSCF a PROTEI EIR provides automatic device detection
particular subscriber has been assigned to. IP ad- functionality required for identification of changes
dresses are stored in DNS server as A or SRV re- of subscriber’s device. Every change of subscriber’s
cords. As a part of IBCF, it is used as gateway to device will be detected by PROTEI EIR. Detection is
external networks and connected to BGCF. based on MAP procedures (MAP-CHECK-IMEI) in
full accordance with international standards. The
Serving-CSCF is the primary node in the IMS re- change of subscriber’s device leads to the change
sponsible for session control. Subscribers will be of the IMEI associated with the MSISDN, so PRO-
allocated a S-CSCF for the duration of their IMS TEI EIR can detect these changes and verify if the
registration in order to facilitate routing of SIP new IMEI is in the blacklist or not, notifying external
messages as part of service establishment pro- systems in the latter case.

4
PROTEI EIR is based on PROTEI xVLR solution The system centralizes Diameter routing, sig-
that is an “umbrella” platform providing the abil- naling traffic management and load balancing
ity to process, store and transmit location infor- tasks. It also supports the Diameter dialect ad-
mation regarding subscribers of mobile networks aptation functionality as to ensure correct inter-
provided by switching elements to external appli- working between different Diameter platforms.
cations. The platform is able to process informa- DRA routes all Diameter traffic to and from LTE
tion that is available through core network ven- and IMS endpoints and may be efficiently scaled
dor’s proprietary features (like NSN VLR feature to support networks having different sizes.
“Subscriber Data Feed from VLR”) or using stand-
ard MAP capabilities such as MAP-NOTE-MM- PROTEI DRA can be deployed as an IETF Diam-
EVENT (M-CSI triggering), MAP-CHECK-IMEI or eter Agent, 3GPP Diameter Routing Agent (DRA).
MAP-SUBSCRIBER-LOCATION-REPORT. Collect- Key principle of system functioning is to receive
ed data can be efficiently used for such servic- Diameter-request from any of endpoints, choose
es as geographically targeted SMS campaigns, appropriate destination and route this request to-
equipment identity registration, automatic device wards it. If necessary, parameters mapping may
detection, border roaming services, loyalty servic- be done to ensure Diameter islands’ compatibility.
es and many others.
The following use-cases may be successfully
Signal Transfer Point (STP) solved by DRA being deployed by network Operator:

PROTEI STP is highly effective solution for signa- • Centralize Routing for Diameter messages in
ling messages routing. All tasks connected with LTE networks;
extra flexible signaling traffic routing, special rout- • Centralized Charging;
ing for particular messages, necessity to connect • LTE Roaming;
more than one roaming provider can be solved • HSS address resolution;
using by PROTEI STP. It’s also a proven solution • LTE-to-2G/3G roaming;
for deploying active steering platform SMS Fire- • PCRF binding.
wall, or SS7 Firewall.
With PROTEI DRA Operator can decrease the cost
PROTEI STP functionality: and complexity of its core LTE network and cre-
ate a single interconnect point to other networks.
• Flexible routing by SCCP-level parameters;
• Special TT (-s) for outgoing traffic; Signaling Firewall
• Flexible routes’ redundancy;
• Routing by TCAP operation codes; PROTEI Signaling Firewall is designed to detect
• E1/SS7 or SIGTRAN connectivity. and handle both unexpected or unconventional
SS7 messages and possible DAMETER-related
DRA/DEA attacks. Furthermore, and in order to assure full
protection capabilities, PROTEI Signaling Firewall
PROTEI Diameter Routing Agent (DRA) enables adopts the GSMA specifications (FS.11, FS.07,
single connection point for all Diameter based IR.70, IR.71, FS.19). Such functionality combina-
entities interacting within Operator’s network tion can guarantees the network protection from
and helps operators manage services and appli- any fraud or attacks and prevents revenue loses.
cations on 3G and all-IP LTE and IMS networks.
PROTEI DRA centralizes routing, traffic manage- PROTEI Signaling Firewall supports several network
ment and load-balancing tasks to create an ar- protection approaches: Monitoring and Alerting, Ba-
chitecture that enables Operator’s IMS and LTE sic Policing Rules, Advanced Policing Rules. The
networks to grow incrementally to support in- system is an effective tool for preventing network
creasing service and traffic demands. The DRA and subscriber oriented attacks such as spam-
deployment reduces the complexity of connect- ming, flooding, fraud generation, tracking, Identity
ing, provisioning and interoperating essential Di- theft, DoS (Denial of service) or Illegal interception.
ameter-based equipment.
The system provides a flexible routing manage-
PROTEI DRA provides a wide functionality for ment and policy management individually for
managing in-network and out-of-network roam- each SS7 or DIAMETER connection based on a
ing, scaling any Diameter-based network, Diam- wide range of filtering criteria. Modulus struc-
eter message mediation, improving network sig- ture of the platform allows flexible development
naling performance and security, and others. It and modernization by using identical connecting
supports DEA functionality for proxying signaling units for different configurations. Throughput of
traffic from external networks. the Interface subsystem – up to 1000 TPS.

5
 Evolved Packet Core (EPC)
PROTEI EPC face, via Gn interface with SGSN(s), via S5/S8 inter-
face with SGW(s) of LTE networks to allow signaling
PROTEI EPC is the set of platforms for LTE Evolved and data path for establishing and maintaining sub-
Packet Core (EPC) creation enabling intelligent, scriber PDP contexts, via Gy and Gx interfaces us-
reliable, rich services and security for 4G opera- ing in-build PCEF providing charging for data servic-
tors. The EPC is designed to provide an all-IP, flat es. In case of data traffic increasing over one GGSN/
architecture which provides high throughput and PDN-GW capacity additional modules are in-
reduced latency. EPCs reduce costs and support stalled to provide greater total throughput of theen-
real-time media-rich services with enhanced qual- tire system which makes PROTEI GGSN/PDN-GW
ity of experience while also providing interwork- flexibly scalable.
ing with legacy 2G/3G networks connected via
external SGSN. The EPC controls all of the com- SGW
ponents of a 4G network including macro, micro
and pico base stations and the user devices they PROTEI SGW routes and forwards user data
communicate with. packets, while also acting as the mobility anchor
for the user plane during inter-eNodeB hando-
PROTEI EPC provides enhanced service control, vers and as the anchor for mobility between LTE
advanced provisioning and ensures efficient use and other 3GPP technologies. It retains informa-
of network resources. The EPC components pro- tion about the bearers when the UE (User Equip-
vide the functionality of access control, packet ment) is in idle mode. It manages and stores UE
routing and transfer, mobility management, securi- contexts, e.g. parameters of the IP bearer service,
ty, radio resource and network management. PRO- network internal routing information. PROTEI
TEI EPC is a set of solutions consisting of MME, SGW supports default and dedicated bearers,
SGW (Serving GW), PDN GW/GGSN, and optional- multiple sessions/multiple bearers per subscriber,
ly HLR/HSS and PCRF components, or any com- S5 and S8 interfaces for PDN GW interaction and
bination of these. Each of solutions may be de- S1-U for interaction with eNodeBs.
ployed either separately or as a part of the turn-key
bundle. PROTEI EPC elements support from 100 MME
to 1 mln simultaneously attached subscribers per
node that makes PROTEI EPC suitable for mobile PROTEI MME is the key control-node for the LTE
operators having different subscriber base and access-network that processes signalling be-
network topology , including Private LTE/5G tween the UE and the core network. It manages
establishment, maintenance and release of bear-
GGSN/PDN GW ers and the connection, authentication (by inter-
acting with the HSS) and security between the
PROTEI GGSN/PDN-GW acts as a gateway GPRS UE and the network. The MME Performs mobility
support node (GGSN) in 2G and 3G network archi- management, like tracking UE location and hand-
tecture, a Packet Data Network Gateway (PDN- over, and manages subscription profile and ser-
GW) in a 4G/LTE network architecture. GPRS vice connectivity. It checks the authorization of
Gateway Service Node is the heart of PS Core the UE and enforces UE roaming restrictions.
Network of mobile operator responsible for data
routing between GPRS Core network via GTP pro- PROTEI MME implemented in full accordance
tocol and external IP-networks. GGSN takes part with appropriate 3GPP standards and supports all
in PDP context activation sending authentication necessary features such as default and dedicat-
requests to the RADIUS server, as well as inter- ed bearer establishment (with up to 8 bearers per
action with the DNS servers to determine IP-ad- subscriber), ciphering and integrity protection of
dress assigned to the requested APN. NAS messages, all kind of signaling procedures in-
cluding attach/detach, PGW & SGW selection, S1,
PROTEI GGSN/PDN-GW is developed in full accord- inter-SGW and inter-MME handovers and so on.
ance with international standards and allows easy PROTEI SGW supports S6a interface for HSS intera-
integration into a packet network via Gi/SGi inter- ction, S1-MME interface, SGs and Sv interface.

6
Roaming Solutions

Steering of Roaming Platform to roaming traffic and trends. Subsystem offers

its features through a user friendly web-based in-
Steering of roaming system enables powerful terface, through wich reports, alarms, and statis-
and flexible network selection management to tics can be manage and acquired. Convenient re-
encourage the “right“ roaming network choice for porting framework allows report creation in text
subscribers (Steering of Roaming concept). and graphical formats.

Registration procedure control for outbound roa- Gateway Location Register (GLR)
mers is performed in full accordance with IR-73
that is main GSMA regulation document related PROTEI Gateway Location Register gives an Opera
to the steering services and allows the most effi- tor unique possibility to optimize its roaming con-
cient deployment of Steering of Roaming servic- nectivity and signaling traffic. GLR captures all in-
es as well as influencing roaming partners with formation about inbound roamer’s profile during
a view to optimizing roaming agreements and initial registration and provides this information
providing required quality of service. upon any request from VLR significantly reduc-
ing the necessity to interrogate with HPLMN ele-
Steering procedure may be based on several net- ments. Such approach visibly decrease many risks
work selection criteria like network priority, roam- related to SoR applicability, incompatibility prob-
ing KPI (share of successful registrations or lems, and other similar issues that may finally lead
share of unique subscribers registered in particu- to loosing the roamer.
lar network, number of various errors), traffic pro-
portions etc. Additionally PROTEI Steering plat- Main advantages for GLR deployment are:
form is able to solve a variety of additional tasks
like profile management for outbound roamers • Reducing the volume of signaling traffic
(CAMEL profile delete or update, remove fraud- between Operator and SCCP-provider;
risky supplementary services etc). Thus, deploy- • Reducing efficiency of SoR systems installed
ment of PROTEI Steering platform efficiently cov- by home Operators due to reducing number of
ers many business and commercial tasks related transactions steering can be applied to;
to outbound roaming optimization. • Secure roamers retention in Operator’s network
(less chance to lose the roamer during interro-
Diameter front-end enables LTE traffic handling gation with home network or in case of short-
to deliver steering services for LTE network. terms failures /minor coverage problems);
• Full compliance with applicable ETSI stan-
PROTEI Steering Platform supports Border dards (ETSI TS 23.119) and GSMA regulation;
Roaming Prevention functionality giving mobile • No violation of any GSMA rules or adding extra
operators the ability to prevent their own subsci- signaling (compliant);
bers from accidentally roaming on a foreign net- • High efficiency for complex or segmented
work while still within their home country/zone. networks.

Statistical and reporting subsystem is a powerful GLR have powerful and convenient statistics and
and useful tool for both technical and commer- CDR generation modules. Web-based administra-
cial teams of the operator allowing KPI’s moni- tion kit provided with the system contains specia-
toring and report creation both for troubleshoot- lized analytic tools for effective analysis of inbound
ing of roaming problems and deep in-sight view roaming traffic and its structure.

7
 SMS Welcome It also allows them to access short number ser-
and Roaming Tariff Advisor vices from their home network while in roaming,
leading to a significant increase in the proportion
PROTEI SMS Welcome system is a very efficient of successful calls and increasing Operator`s
tool for mobile Operators to provide range of income.
services both for subscribers when they are in
roaming in foreign networks and for foreign sub- This service can be deployed both for inbound
scribers registered in the network of the mobile roamers (ISUP-based) and for outbound roamers
Operator. (CAMEL-based).

”Welcome SMS” and “Bon Voyage SMS” services Roaming Optimization Suite
allow subscribers to receive different kind of in-
formation: about the network where subscriber Roaming Optimization Suite is a powerful system,
got registered now, about the country, prices for consist of 2 subsystems: PROTEI Roaming Opti-
the main services, etc. mization and Visitor Retention Subsystem.

The system supports flexible delivery scenario, PROTEI Roaming Optimization is an efficient
dynamic content delivery, SMS language man- solution that helps to save traffic in the network
agement depending on the home country of the for calls between two subscribers from anoth-
visitor, network and subscriber black lists. The er country decreasing cost for roamers and in-
system interacts with SMSC via SMPP v.3.4 pro- creasing Operator’s revenues. To call another
tocol. PROTEI SMS Welcome increase loyalty of person registered in the same network, using
subscribers and roamers. “optimal route”, the foreign subscriber should
dial the destination number with special pre-
Roaming Tariff Advisor can add an extra-value fix. The systems checks location of the called
to traditional “Bon Voyage SMS” service. This subscriber and if he/she is found in the same
SMS-based service allows Operators to send network, the system makes call using optimal
roaming tariff information to subscribers ac- routing rules without creating a voice loop via
cording their visited location and prevent the roamers home network.
possible risk of losing clients due to “unexpect-
ed” roaming costs. Visitor Retention Subsystem is targeted to in-
crease Operator’s revenues from inbound roam-
Local Number for Visitors ing services and implements actions targeted
to visitors’ retention. The system ensures that
This solution gives Operator the unique innova- roamers do not leave the network due to momen-
tive functionality to provide local number for long tary communication problems like lost of cover-
term business roamers. age etc. It uses standard MAP Update/Cancel
Location procedures to interface with the HPLMN
The number can be used for accepting incoming and retain the roamer.
calls along with the ability to save activity of the
main number. There is no necessity to purchase All subsystems of PROTEI Roaming Optimization
separate local account. Suite have powerful and convenient statistics and
CDR generation modules. Web-based adminis-
Roamers save the costs of expensive incoming tration kit provided with the system contains
calls and get more closely to their business part- specialized analytic tools for effective analysis
ners because of the “presence effect” (no need to of roaming traffic and its structure.
dial international number from the country where
the subscriber currently resides). Multi IMSI Roaming Gateway
Operator can use this solution to increase its reve Multy IMSI roaming gateway is intended to ex-
nue by deploying new attractive services for in- pand roaming geography for MVNO, small and/or
bound roamers and saving traffic in the net- independent mobile Operators (named Roaming
work. Clients) by using roaming agreements and sub-
scription of well-established mobile Operators
Roaming Assistant (sometime named Donors or Roaming Brokers).

PROTEI Roaming Assistant is a highly effective Basing on PROTEI Multi-IMSI Roaming Gateway
application for correcting typical dialing errors either traditional Dual-IMSI roaming services or
made by roamers. innovative dynamic Multi-IMSI roaming servic-
es may be deployed in optimal way. Multi-IM-

8
SI roaming allows providing alternative roaming PORTEI Border Roaming Gateway (BRG) is a plat-
services for GSM/UMTS network subscribers by form that provides mobile Operators the ability to
using dynamically loaded alternative subscrip- prevent their own subscribers from accidentally
tions of the visited Operator (guest network). This roaming on a foreign network while still within
solution makes it possible to provide a local num- their home country/zone. Using the system helps
ber and access to all local services for the roam- to avoid possible claims, increase level of QoS,
er who will be able to enjoy cheap or free local enhance customer care and reduce potential
incoming calls, cheap outbound calls and attrac- cost and losses for home network Operators and
tive data prices without losing the accessibility of subscribers.
the roamer at his/her main phone number.
Voice Quality Control for Roamers
Boarder Roaming Gateway and SIM Box Detection
As a general rule, subscribers do not proactively Voice Quality Control system allows Operators
change networks during their stay, but in reality, the to automatically test speech quality in a simple
existence of blind spots, or temporary problems way for meeting customers’ needs and organiz-
with coverage or particular cells congestion, ing KPI’s. ITU-T-based speech pattern compari-
which may occur in any Operator’s network, when son and quality estimation according with P.862
coverage momentarily disappears or communica- ITU-T Recommendation is performed in the sys-
tion services become unavailable, causes roam- tem. Additionally to voice quality testing this plat-
ers to look for a new network. As a result, along form allows to verify transparent CLI transition
the borders of the home country, subscribers may between Operator’s network and the network of
occasionally roam on a neighboring country’s roaming partner.
mobile network, where roaming rates/international
call charges are applicable. The system also supports SIM Box Detection func-
tionality for comparison of CLI information sent
To avoid possible claims, increase level of services, by the calling party and the one received by called
enhance customer care and reduce potential cost party. SUP-based and CAMEL-based methods
and losses for the home network Operators and for CLI verification are supported.
subscribers, the home networks would prefer to
retain their customers in such situations.

9
 Messaging Solutions
SMS Center aging bulk SMS, MMS or USSD campaigns and
control/charge bulk messaging traffic generated
PROTEI SMSC is a carrier-class high-perfor- by corporate clients. List of target end-users of
mance SMS center that includes traditional and such services includes service- and content-pro-
innovative SMS features. Range of the support- viders, banks, advertisement agencies and others.
ed protocols allows deploying PROTEI SMSC
through GSM/UMTS or IS-41 (CDMA) networks. Convenient WEB-based and GUI interfaces are
Support of SIGTRAN allows easy deployment supported for system customers. On-line charging
across the next generation mobile networks. Flex- features are also supported using different proto-
ible delivery scenario management, embedded cols: http/XML, DIAMETER or any type of proprie-
“First Delivery Attempt” feature, policy manage- tary protocol.
ment, convenient licensing principles and power-
ful SMS routing subsystem make SMSC a perfect USSD Server
choice for Operator’s needs.
PROTEI USSD server exchanges USSD messag-
Routing and bandwidth configuration tools sup- es between the mobile subscribers and the ex-
port fully-functional SMPP interface with efficient ternal applications through GSM networks. With
access policy for interaction with external appli- PROTEI USSD server Operators is able to pro-
cations. Horizontal scaling architecture allows to vide balance enquiry, voucher activation and oth-
achieve high reliability and to adjust SMSC per- er customer care services using the most effi-
formance as network grows. Features like SMS cient and convenient way. PROTEI USSD server
forwarding, copy, auto-reply, personalized black supports flexible USSD message routing based
and white list, detailed report increase service on the service keys, message body and source
convenience for subscribers. of MSC address with possibility of access poli-
cy and bandwidth management for each appli-
Bulk SMS/MMS/USSD cation individually. USSD stage I and stage II are
supported that allows creating dialogue USSD
Nowadays reliable and fast interaction with cus- services with multilevel USSD-menu. SMPP v3.4
tomers is becoming more and more important for provides fast and easy integration with external
increasing number of companies. Competitive- content-providers. On-line charging interface is
ness means that market players need to have an also supported.
opportunity to reach fast their customers period-
ically and/or at special occasions. List of target PROTEI USSDS has embedded tools for con-
end-users of such services includes service- and venient and flexible USSD-menu construction
content-providers, banks, advertisement agencies (SMPP-portal software package) and supports
and others. PROTEI bulk SMS/MMS/USSD plat- open XML and ODBC interfaces for integration with
form is a high-capacity and dependable solution to external information systems and databases.
offer highly effective and business-oriented SMS/
MMS and USSD services. The platform success- Different subscribers can access different appli-
fully combines functionality of well-proved PROTEI cations using just one USSD service number. The
Messaging solutions. USSD Server can define the type of application
not only from the USSD service number, but also
PROTEI Bulk SMS/MMS/USSD platform provides from the number of the sender (CgPN) or identifier
to the Operator power and flexible tools for man- for a group of senders.

10
PROTEI USSD Server can be connected to any ex- Operators and content aggregators. Flexible pol-
ternal application using SMPP (for provision of icy and bandwidth management allow creating
dynamic information services such as currency complex routing algorithms (based on message’s
rates, weather forecasts, account information etc.). type, recipient and sender numbers, application
IP address etc.) and that creates a possibility to
System availability is further guaranteed by net- deploy SMPP proxy/router as a key element of
work architecture and load balancing - when one content provider’s access system.
module reaches a set threshold, excess load is
routed to a free module. The system can be effectively used in different
cases:
SMS Firewall
1) For connecting SMSC and external applica-
PROTEI SMS Firewall is intended to protect Oper- tions for routing requests directly from external
ator’s network from main threats related to SMS applications to the SMS gateway. Only undelivered
spam and fraud. The primary objectives of the messages in this case will be sent to the SMSC
SMS security solution are to detect and mitigate for postponed delivery. This algorithm dramatical-
SMS frauds caused by: ly lowers the load for the SMSC and frees up its re-
sources for carrying out its main task – exchang-
• SMS spoofing; ing messages between network subscribers.
• SMS faking;
• SMS flooding; 2) For exchanging messages between SMS
• other types of technical fraud. centers. PROTEI SMPP proxy/router can be used
as a router between SMS centers of several carri-
Solution allows protecting Operator’s network and ers in order to organize a single SMS messaging
Operator’s subscribers against unauthorized SMS space. In this case, the subscribers of different
traffic (both application originated SMPP traffic service providers can exchange SMS messag-
and inbound/transit SS7 mobile originated traffic). es and take advantage of unified SMS services.
When SMPP proxy/router is used in this mode,
Filtering criteria can be defined for different type content providers get access to different net-
of traffic. Rules can be defined for MO or MT SMS, works via single access point.
for particular MSISDN range, Operator, Global Title
range or SMPP message sender. These criteria Cell Broadcast Center
include list of SS7 parameters to be verified when
processing inbound MO or MT messages com- Cell Broadcast is a one-to-many geographically
ing from abroad, as well as list of figures defining focused messaging service. PROTEI Cell Broad-
bandwidth and routing limitations for SMS traf- cast center helps Operators and service providers
fic like limits for SMS traffic intensity from any to distribute geographically dependent informa-
particular MSISDN, SMSC or other network ele- tion directly to subscribers’ handsets across the
ments, range of destination numbers to which networks using GSM/LTE Cell Broadcast technol-
messages from the source mentioned above ogy. The System supports open JSON-based in-
can be addressed, range of origination numbers terface for content-providers and other services
messages can be sent from etc). Anti-spoofing managing broadcast campaigns. Broadcasting
and anti-faking filtering and detection capabili- will be addressed to all subscribers in the par-
ties are supported according to IR71 GSMA doc- ticular geographical segment of Operator’s net-
ument. PROTEI SMS Firewall supports enhanced work (set of Cell ID, set of LAC, TAC etc) as deter-
anti-spam capabilities such as keyword-based fil- mined in the system configuration for particular
tering, intellectual spam detection basing on heu- information channel. 3GPP interfaces are sup-
ristic message body analysis and statistical cri- ported for interaction with BSC (TS 48.049), RNC
teria such as number of same/similar messages (TS 25.419) and eNodeB (TS 29.168). Service
from one source, from one network, to one recip- architecture and commands are implemented
ient and so on. Personalized white and black lists in strict accordance with 3GPP 23.041 with ex-
can be implemented basing on PROTEI SMS Fire- tensions defined in ETSI TS 102 900 that allows
wall as well. to use the system not only for technology or
marketing broadcasts but also as a part of pub-
SMPP-Proxy/Router lic warning alert systems being such concept de-
ployed in the particular country. System may be
SMPP proxy/router serves the purpose of ex- integrated with PROTEI xVLR solution (both sys-
changing messages between one or more SMS/ tems may be managed by unified broadcast cam-
USSD centers and external applications, using paign management module) to enable maximum
several routing criteria, and intended for mobile flexibility and variety of broadcasting channels.

11
 Intelligent Network & VAS

SCP/ CAMEL Gateway/proxy

IN networks, allowing new services to be de-
PROTEI SCP/CAMEL Gateway allows to man- ployed with no disruption to the delivery of pre-
age telecommunications services in GSM/3G/ viously available services.
IMS networks by service logic application de-
fining call, SMS and data session scenarios us- Such services as black and white lists, inbound
ing API. SCP/CAMEL-gateway allows efficient consumption counting, number translation, mo-
deployment of wide range of IN services in any bile VPN, and others can be efficiently deployed
CAMEL-enabled network, both for prepaid and basing on PROTEI SCP/CAMEL Gateway/proxy.
postpaid subscribers. Together with service
logic applications may be created/delivered by Standalone CAMEL SSP
PROTEI, service provider or operator’s experts.
The system operates as fully functional SCP de- Deployment of PROTEI Standalone SSP gives
livering flexibility and convenience in new servic- to operators highly demanded opportunity to
es creation and deployment. organize CAMEL-roaming in the networks that
don’t support CAMEL technology for subscrib-
The system allows real-time controlling voice ers from CAMEL-enabled networks. PROTEI-SSP
call, SMS- and GPRS-sessions in GSM net- usage provides an opportunity to access ser-
works, using service logic applications. Conven- vices that are supported by the intelligent plat-
ient Service Creation Environment being an ad- form (SCP) of the home mobile operator for in-
ditional component of SCP/CAMEL Gateway bound roamers registered in the visited networks
allows easy service creation and service tuning at MSCs that haven’t integrated SSP functional-
for wide range of VAS. Embedded CAMEL-proxy ity and don’t sup- port CAMEL technology. The
functionality allows PROTEI SCP/CAMEL Gate- system allows providing voice services (Pre-
way/proxy to be easily integrated into existing paid, etc.) and SMS services according to CAM-
EL phase 2, 3 specifications.

12
Call Completion Suite Voice SMS
People need to stay in touch even when they’re PROTEI Voice SMS system is a carrier class
not available. Whether its consumer or business asynchronous Short Voice Messaging Service
use, voicemail has become an expected service that works across operators and networks. This
by wireless subscribers so they can receive and is a talk and listen messaging alternative to the
retrieve their messages at any time and from any- ‘type and read’ text messaging service provid-
where. ed by SMS. Store and forward voice applications
complements and enhances the revenue genera-
PROTEI Call Completion Suite is intended to max- tion capacity of the investment already made in
imize number of successfully completed calls in network resources such as voice circuits, SMS-
Operator’s network by capturing of all unsuccess- centers and prepaid/billing systems. Voice SMS
ful calls that usually cannot be successfully com- technology provides the ability to interconnect be-
pleted due to different reasons. tween operators that allows easily increasing of
service penetration across operators and coun-
Solution includes several services allowing Opera- tries. Operator can bill the service according to its
tor to suite needs of different segments of Opera- business model. “Per message” billing like SMS
tor’s subscriber base. leading to simplicity and faster adoption with
just one rule added to rating engine. Service will
PROTEI Call Completion system is a cost-effec- work on all existing handsets. It doesn’t require
tive, high performance and scalable solution, with any handset upgrade that allows covering the en-
a wide range of features to suit both new and ex- tire subscriber base. Service works across all net-
isting mobile operators that could be introduced works like 2G, GPRS, CDMA and 3G that makes
both as an addition to existing voicemail system him even more universal than standard SMS.
or as standalone service packet. Solutions inte- Simple user interface without any complicated
grated with voicemail system are also available. navigation requires minimal user experience.

The following services can be implemented basing Mobile Number Portability

on this platform:
Mobile Number Portability (MNP) is the ability for
• Missed Call Notification; a mobile subscriber to change the GSM subscrip-
• Notify Me; tion network within the same country whilst re-
• Call Completion; taining her original MSISDN or MSISDNs. It is one
• Video Call Completion; of the key aspects of deregulation in telecommu-
• Video/Voice SMS; nications and a technical challenge in almost all
• Comfortable Jump; countries.
• Call Collect (Pay4Me, Sponsored Call,
Call for the Called party expenses); PROTEI-MNP Solution implements Mobile Number
• Voice Video Mail. Portability functionality according to the require-
ments of the appropriate ETSI standards. Either
“Who Called” / ”Notify Me” embedded NPDB or external database can be
used for service provisioning. System complies
PROTEI Missed Call Notification System (“Who with EN 301715, 301716 (GSM 03.66), so PROTEI-
Called”) is intended for giving information about MNP operates as MNP SRF functional element.
the calls that were missed by the subscribers, The following MNP scenarios are supported by
during the period when they were unavailable, by PROTEI-MNP platform:
sending SMS with the list of telephone numbers
from where the calls were originated. It also can • IN Call-related signaling (CAMEL-based
notify the calling party when the recipient is back approach, GSM 03.66 Annex A);
to the network or when it becomes available for • Indirect routing – Call-related scenarios, non-
the incoming calls (the “Notify Me” sub-service). Call-related scenarios for SMS or AnyTime
Deployment of the solution increases successful Interrogation Procedures;
call share that directly increases operator’s rev- • Interaction with 3rd party (national) NPDB via
enues. PROTEI Missed Called Notification Sys- XML or ODBC.
tem can be deployed as an addition to existing
voicemail system or standalone service package. The Operator can choose the most suitable scenar-
Solutions integrated with PROTEI voicemail sys- io according to the existing network features. Addi-
tem are also available. tionally, Comfortable Jump service can be easy im-
plemented on the basis of PROTEI MNP platform.

13
 Voice Video Mail Call Collect
VOICE/VIDEO MAIL subsystem is a updated solu- It is a typical situation when subscriber trying to
tion, which helps to generate additional traffic in- make urgent and important call but network re-
creasing Operator’s revenues. It allows subscribers jects this call due to insufficient balance on sub-
to receive messages in a mailbox and retrieve them scriber’s mobile account. Such calls form more
at anytime and from anywhere: from home network or less visible part in statistic of any mobile net-
and roaming networks, from own mobile phone and work. On the other hand it is highly probable that
other phone numbers (e.g. fixed phone). person to whom the caller is trying to call will re-
call him if the caller will have possibility to inform
In additional to traditional voicemail functionality the caller somehow about this situation. Mobile
PROTEI system supports a number of innovative Operator that will give to its subscribers such pos-
opportunities which qualitatively raise conveni- sibility will get more revenues instead of money
ence of service usage for the subscriber and pro- loss.
mote generation of additional revenues for the
Operator: With PROTEI Call Collect system Operator can
easily provide this opportunity to all its subscrib-
• Personalization: different menu structure ers. The solution oriented to Operator’s private
for different subscriber groups; customers gives them unique possibility to be
reachable when their balance is not enough to
• Dynamic mailbox creation: mailbox can be make outbound calls. PROTEI Call Collect solu-
created at the moment when first call tion allows subscribers to request any subscriber
forwarding occured; in any mobile network to recall him or to recharge
his account or to make a calls to destination sub-
• Wide range of configurable notifications; scriber when all call expenses are to be paid by
called party.
• One-click call back to message sender;
The system supports several additional features
• Menu structure is adjustable by Service such as:
Administrator: language profiles, flexible gre-
eting management (greeting may depend on • counters/limitations (to avoid malicious
the caller, time of the day etc). service usage and possible pushing B-party);
• prepaid/postpaid distinguishing (to limit
Videomail subsystem deployment will dramati- service usage for prepaid subscribers only);
cally increase traditional voice-mail functionali- • forced location determination (to ensure
ty for 3G users and provide the following oppor- correct A-party location determined system);
tunities: • “white”/”black” lists (to deliver service with
more convenience).
• Capturing videocalls when called 3G sub-
scriber is unavailable or out of 3G coverage. Virtual Office
Caller has possibility to leave video messa-
ge in the subscriber’s mailbox; PROTEI Virtual Office Server provides universal
solution for PBX-like and FMC services for small/
• Previewing and retrieving of stored video medium corporate customers (Virtual Number,
messages by recipients when returning to Virtual Call Center and Virtual Private Network).
3G networks; It also provides intelligent termination hunting
functionality for mobile subscribers.
• Possibility to get video message as MMS
or e-mail; Virtual Office Server is triggered when the sub-
scriber from any network calls to the service or
• Recording and uploading subscribers the customer’s number. Mobile agents provi-
personal video. sioned for a specific customer are all monitored
and the incoming call is routed to the most suit-
The solution supports SS7, PRI and SIP, that al- able agent based on the predefined hunting rules
lows efficiently deploy the platform across the (depending on CgPN, calling and called party lo-
IMS/NGN networks. cation, time schedule etc). Self-service WEB
based administration toolkit is available for Virtual
number customers.

14
Call Back
PROTEI Call Back Server provides convenient al period”, “forth melody as a gift”, “first month of
and efficient way to access the telecommuni- subscription is free”.
cations services for non-CAMEL roaming sub-
scribers. Calls can be ordered by sending SMS or Video RBT option is supported as an important
USSD messages. System supports flexible rout- functional enhancement of the traditional RBT
ing functions, powerful policy management (in- platform, intended for 3G users for whom video
cluding subscriber location analysis) and open in- calls are available. This service can be accessed
terface (CAMEL, Diameter or XML) for integration from IMS and NGN networks also.
with the third party Prepaid platforms.
PROTEI-RBT is a cost-effective, high performance
Seamless callback option enables to increase and scalable solution with a wide range of fea-
service usage convenience for the Custom- tures to suit both new and existing mobile Opera-
ers. Using standard CAMEL capabilities system tors and content providers.
helps subscriber to avoid the necessity to use
complicated USSD sequences to invoke the ser-
vice. With seamless option the user can dial the Sponsored Call
called number as usually; system will automati-
cally convert such call into callback. PROTEI Sponsored Call Server allows end-users
subscribed to specific thematic information
Seamless callback option enables to increase channels, to make free or discounted calls while
service usage convenience for the Custom- receiving attractive advertisements.
ers. Using standard CAMEL capabilities system
helps subscriber to avoid the necessity to use When subscriber makes a call, prior to establish-
complicated USSD sequences to invoke the ser- ing a connection, he/she receives a multimedia
vice. With seamless option the user can dial the promotional audio or video from an advertiser.
called number as usually; system will automati-
cally convert such call into callback. After that he/she receives different bonuses:

• certain number of call minutes paid

Personal Ring Back Tone by the advertiser during a call;
& Video Ring Back Tone
• discount for minutes price;
RBT is one of the most popular VAS during last 5
years. Its penetration is still visibly growing and gen- • certain number of call minutes paid by the
erating stable income for Operators. PROTEI-RBT advertiser during a day, week, month etc.
system is a fast way to offer Ring Back Tone ser-
vice to subscribers. Due to platform’s flexibility Advertisement is played only within thematic
and scalability the system can be easily adjusted channels and only to subscribers who have sub-
according to current or new Operator`s require- scribed to it. Subscription can be made by send-
ments. ing SMS/USSD-message to one of the num-
bers corresponding to the thematic channels or
In additional of traditional features (tones de- through the IVR using the DTMF-menu. Self-sub-
pending from Caller ID and time schedule, Music scription via WEB-interface is also available. Sub-
Box, service management elements like IVR, USSD, scriber may be subscribed to several thematic
WEB) there are a lot of advanced options, for ex- channels simultaneously.
ample: “Tone like my friend has” (Copy RBT ser-
vice), “Present tone to friends”, Corporate RBT, dif- Providers of advertising information have con-
ferent tone prices per purchase channel Hang-up venient Web-interface for managing thematic
SMS and Anti RBT. channels: uploading and deleting their own com-
mercials, viewing statistics.
The solution allows quickly extend Operator`s
service promotional tools, forming new market- The Operator may set limits on the total number
ing proposals like: “the second melody as a gift”, of playable subscriber commercials and on the
“get bonus points for inviting a friend”, “free tri- total amount of bonuses, daily/monthly available
to a subscriber.

15
 xVLR
PROTEI xVLR is a carrier class contemporary • Average revenue per user (ARPU) for one
system for collecting information about location subscriber (subscribers could be ranged and
and registration of subscribers of GSM/UMTS informed according to marketing program for
network. a specific segment of buyers).
• The distribution can be made for a list of com-
The main purpose of the solution is the realiza- pany`s clients, when they appear in the com-
tion of technological ability to process, store, up- pany location area.
date and transmit to external applications in- • In order to prevent sending messages to sub-
formation about location and movement of the scribers that opted out of the distribution, the
subscriber. This made PROTEI xVLR a powerful system provide keeping black lists of sub-
solution for territory-dependent SMS notification. scribers.
• Integration with GIS and powerful statistics
Integration with geographic information system system makes PROTEI xVLR career class multi-
(GIS) allows selecting the broadcasting area on criteria tool for targeting mass distribution.
a digital map with automatic conversion of the
selected area into a list of Cell IDs or Location
Area by means of the broadcast management Location Based Service Platform
subsystem.
PROTEI Location Based Service platform gives
Implementing API on the basis of HTTP/XML an Operator possibility to provide a wide range
for interaction with external applications makes of Value Added services, using information about
such integration fast, easy and flexible. the current geographic location of the mobile ter-
minal.
New services can be offered by mobile Operator
to their corporate or advertising clients: any com- Using PROTEI LBS Operator can easily introduce
pany can make a mass advertizing distribution in very popular services like parental control, trans-
the area where the company is located. Additional port monitoring, navigation (calculating optimal
criteria can also be chosen basing on information route to destination), searching for nearest cafe
available from Operators CRM system, e.g. (cinema, restaurant, police etc.).

In comparison to other solutions, services based

on PROTEI LBS can be provided to any subscrib-
er regardless of mobile terminal model. The sys-
tem supports two location methods: Cell ID and
Cell ID+ and reaches accuracy up to 100 meters.

Key benefits of PROTEI LBSE platform:

• Wide range of unique and useful LB-services;

• Convenient interface for content providers;

• Accuracy up to 150 m;

• Powerful maintenance and reports system;

• Convenient interface for content providersp;

• Simple implementation;

• Fully functional SMPP;

• Standard interface.

16
Data Traffic and Policy Management
DPI Platform
Powerful and flexible data traffic management is single point of failure or “bottleneck”. It performs
one of the key capabilities the contemporary mo- as a software or software-hardware packet (using
bile Operator “must have”. PROTEI DPI platform of 40 Gbit/s boards developed by PROTEI).
unlock a variety of the data traffic management
tools enabling Operator to deploy range of services Bill Shock Prevention Platform
related with ultimately flexible traffic charging,
bandwidth management etc. ‘Bill shocks’-related cases are generating many
problems not only for Customers, but also for
PROTEI DPI is equipped with signature construc- Operators. Both customers who roam don’t use
tor which allows creating new traffic signatures their mobile devices because they are worried
in order to be capable of detecting flows of new- about usage costs, and subscribers who use
ly developed Internet applications. Solution is ca- their data services without regard to costs are
pable of detection of obfuscated protocols using source of headache for mobile operators. Cus-
statistical analysis techniques and allows flexible tomers become angry with Operator for send-
creation of new services and protocols using reg- ing them a huge bill, and Operators often cannot
ularly updated signature base. The platform sup- collect huge amounts from their subscriber (due
ports bit rate control with regard to service priori- to image risks of other reasons) but responsible
ty, supports ToS/DSCP traffic prioritization. for wholesale amount to be paid to their roaming
partners.
To deploy URL-based service delivery policies
PROTEI DPI is able to classify the traffic by URL PROTEI Data Usage Control and Billshock Pre-
or part of URL using external database (Web- vention System allows to avoid the custom-
sense security cloud or other content classifica- er complaints that follow bill shock by notifying
tion platforms may be supported), local “black” roaming subscribers in real-time about their data
and “white” URL lists. traffic consumption and related costs.

PROTEI DPI supports Gy (Diameter) per-service This platform enables subscribers to set spend-
realtime charging and periodical per-service quo- ing and/or usage thresholds based on pre-estab-
ta and also performs subscriber identification lished policies. The policies may be configured by
using RADIUS, Diameter (Gx), XML. The platform subscriber and by Operator as well. System has
can be integrated with “pull” or “push” subscrib- capability to inform subscribers via SMS upon
er identification databases. System supports dif- approaching this threshold and switch service off
ferent tariff plans which can be applied to a sub- as soon as consumption limit had been reached.
scriber basing on his identity or command from
external source (3GPP PCRF). Solution deployment will help Operators to assist
their roaming subscribers to manage data roam-
PROTEI DPI is horizontally-scalable, carrier class ing costs, while also helping prevent fraud and
system having redundant architecture with no abuse of flat-rate data roaming plans.

17
 Policy Controller (PCRF)
PROTEI Policy Controller is an intellectual node portal. Besides data channel parameters control
regulating policy and charging parameters of PROTEI Policy Controller allows to manage con-
mobile broadband subscribers in 3G and LTE tent-filtering rules for the subscribers providing
networks. Equipped with a flexible and easy-to- parental control or corporate control services.
manage policy decision engine PROTEI Policy
Controller addresses mobile network operator’s PROTEI Policy Controller supports the following
business need to implement policy and charging interfaces:
rules providing dynamic distribution of limited
broadband network resources. • Gx-interface towards GGSN, PDN-GW or DPI.
This Diameter-based interface is used for
Policy and charging control in modern networks policy and charging rules transfer to policy
implies dynamic per-service modification of avail- enforcement point (PEP).
able bandwidth and money debiting rules during
ongoing Internet session depending on the type • Sp-interface (Diameter or XML) allows to
of service, subscriber profile parameters, sub- receive subscriber-related information from
scriber historical data, date and time and com- subscriber profile repository.
mands from external systems like subscriber

18
 • Rx-interface towards external applications main integration into the network infrastructure.
which may require a capability to modify the The platform enables mobile operators not only
parameters of subscriber’s Internet connec- to offload broadband traffic, but also allows in-
tion. This interface is Diameter-based, XML- ter-standard roaming, giving subscribers the
based exchange is also supported. unique capability to receive calls and SMS on
their own phone number while registered in WiFi
• In 3GPP Release R8+compliant networks network via VoIP technology.
PROTEI Policy Controller also supports
Gxc-interface, used for policy and charging With the help of WIX platform Operators can de-
rules transfer to S-GW, and S9 interface, ploy bandwidth-efficient FMC services, providing
towards VPCRF in roaming scenarios. corporate clients with the ability to use WiFi in-
side the office and 3G/4G outside with the same
MSISDN and the same billing account in both
WiFi Offload networks. WIX platform is also capable of inte-
gration with WLAN aggregators which allows
The increasing demand of Internet access forces subscribers to use Wi-Fi worldwide while paying
mobile Operators to make huge investments to for the service from home network account (WiFi
networks infrastructure. Wi-Fi technology is great roaming).
alternative for Operators for providing high-speed
Internet access to substitute the limited resourc- The platform provides real-time charging of
es of 3G/4G or LTE spectrum. Wi-Fi resources re- data transmission and voice calls, withdrawing
using is apparently the best way to satisfy the de- credit from subscribers main mobile account.
mand for high-speed connection. It is important to note that the subscriber can
be either postpaid or prepaid in case of CAMEL
PROTEI WIX is an advanced market-proven WiFi and Diameter technologies are used for on-line
offloading solution allowing mobile network Op- charging.
erators to organize access by means of WiFi do-

19
 Charging
OCS Platform for MVNO/MVNE
PROTEI OCS is an on-line charging system, fully- PROTEI OCS supports such features as inventory
functional automatic accounting, charging and functions related to prepaid packets sales sup-
billing solution supporting all functions related port, working with dealers (including convenient
with subscriber accounts registration and mana- API or WEB-interfaces for dealers and/or MVNOs),
gement, real-time service charging etc. Due to ra- interacting via RADIUS or DIAMETER (Gy) with
ting engine capabilities system may be efficiently external latforms (like PCEF/DPI, GGSNs, WiFi
deployed by MVNEs and shared among several Service Gateways) for real-time charging of data
MVNOs built on such MVNE. services, integration with external customer care
platforms (Voucher management systems, IVRs).
The basic functions of PROTEI OCS are accoun-
ting and charging of all kind of telecom services Subscribers’ accounts may be recharged using
consumed by prepaid subscribers, subscriber vouchers, airtime transfer or by credit card pay-
management functions including order proces- ments collected through external systems (pay-
sing for subscription and unsubscription for the ment gateways, terminals, ATMs etc). Convenient
services, administrative management, and rate APIs for integration with external financial, ac-
plan management with unlimited number of tariff counting, CRM and Customer Care software tools
plans. System supports time-based, event-based, makes able to implement fully functional finan-
volume-based and service-based charging inclu- cial module complementing this OCS. Flexible and
ding but not limited “pay-as-you-go” charging power statistical reporting and generation tools
and service bundles. allows to get comprehensive picture regarding
service usage, subscriber activity etc.

20
Customer Care
Call Center
PROTEI Call Center is a new generation cost-ef- registration, services activation/deactivation, tar-
fective solution for any companies that provide iff change, low balance notification etc and wide
information, help desk, booking and other similar range of information services also. By using DTMF,
kind of services. New generation technologies: subscriber can navigate to a particular menu item,
VoIP and WEB are widely used in PROTEI Call e.g., number activation/deactivation or balance
Center. Subscriber can access PROTEI Call Center enquiry. If it is necessary IVR can interact at any
services by standard way from PSTN/PLMN, point of dialogue menu with external information
from Internet via WEB/e-mail call-back order, by systems (e.g. mobile Operator’s billing system) to
e-mail or by making VoIP call and that gives an retrieve the requested information or to change
opportunity creating geographically distributed necessary settings in the subscriber’sprofile.
call centers.
All menu schemes can be easily defined by the
The system supports unlimited number of the System Administrator by using voice menu con-
agents’ groups and service access numbers with structor (service creation environment). Outbound
a possibility to organize any number of servic- notification (mass calling) can be initiated by the
es in one system. Several types of call routing al- request from the billing system or by the System
gorithms (on the base of dialled number, CgPN, Administrator.
time/day, state of the service queue) and flexible
call distribution (including skill level differentia- Integration with 3rd party ASR and TTS engines
tion) are implemented. This allows tuning up the allows to manage voice services flexibly.
Call Center according to the needs of the particu-
lar customer.The System has embedded call re- Voucher Management System
cording and call monitoring systems.
A fully functional voucher management system
Call center Supervisors and System Administrator allows efficient administration, activation man-
has efficient tools for service quality monitoring. agement and control of voucher usage. Also it
can be used as the embedded PIN-generator or
Voice Portal (IVR) the external PIN-generation system during the
voucher generation.
PROTEI IVR is a carrier-class automatic voice
service system geared towards various custom- The system allows controlling and managing pa-
er care, information and entertainment services. rameters like voucher expiry date (life duration),
PROTEI IVR can interact with TDM equipment date of voucher transfer to dealer, date of voucher
via SS7, EDSS-1 as well as with NGN platforms activation that allows efficiently controlling all
via SIP. Modular SIP-enabled architecture allows voucher lifecycle and card resellers’ activities.
easy system integration into perspective IMS en-
vironment. The system has convenient and powerful WEB-
based administration tools with different access
This system enables interactive self-service capa- levels that allow easy system integration into ex-
bility and outbound subscriber notifications.The isting Operator’s business-processes. Voucher
system covers standard IVR functions and op- activation via IVR, USSD and SMS or from call
erations like including balance inquiry, payment center agent workplace is available.

21
 Our customers

22
23
www.protei.com PROTEI EUROPA OÜ

KOPLI t.81-11/12, 11712

Tallinn EESTI
Tel.: +372 56 935 699
E-mail: sales@protei.com
Website: www.protei.ee

PROTEI MENA LLC

Wasfi AL Tal St. No 98
Al Otoum Commercial Complex suite 205
P.O Box 961741
Amman 11196 Jordan
Tel.: +962 6 560 78 33
E-mail: sales@protei.me
Website: www.protei.me