VIVEK VYAS

Business Analyst | Certified Scrum Product Owner (CSPO) | Active individual member of International Institute of
Business Analysis (IIBA) Organization
A tech-savvy, meticulous, and competent individual with over 10 years of prodigious experience in Business Analysis, Business Process Analysis, Product
Management, and Requirement Elicitation. Seeking career advancement with an esteemed organization to leverage my extensive expertise in software
engineering and business analysis to continuously refine processes, optimize workflows, and facilitate seamless communication between stakeholders, ultimately
contributing to the achievement of strategic objectives and delivering exceptional value to the organization.

vivekvyas29@gmail.com +91 9099117987 India linkedin.com/in/vivekvyas29

WORK EXPERIENCE SKILLS

Business Analyst Business Analysis Agile Methodologies
EPAM Systems India Pvt. Ltd. Product Management Project Management
2020 - Present,
Product Lifecycle Management Application Development
Engaging with Clients: Collaborating directly with product owners and
stakeholders, actively eliciting their feedback on customer satisfaction Business Process Analysis Quality Assurance
aspects.
Data Analysis: Analyzing and evaluating existing customer satisfaction Requirements Modeling Documentation
functionality requests to provide strategic recommendations aligned with
business value for Product Owners.
Product Design: Utilizing various design tools, including
comprehensive documentation of BRDs and ensuring the completeness of
TECHNICAL SKILLS
System Use Cases to drive product design. Domains:
Documentation Expertise: Crafting user-friendly manuals and training Risk and News, Healthcare, Life Sciences, Clinical Trials, Logistics
materials using Office tools, catering to both external and internal Transportation management, eCommerce.
stakeholders, and facilitating seamless adoption of the product.
Business Analysis Tools:
Data Modeling: Actively participating in data and business modeling
Figma, Lucidchart, MS Visio, BizAgi, Star UML, Balsamiq, Adobe XD,
processes, ensuring the product meets high-quality standards and
Draw.io
effectively aligns with client needs.
Quality Assurance: Taking ownership of signing off on the product, Office Tools:
assuring the delivery of a high-quality solution that meets or exceeds MS Word, MS Excel, MS PowerPoint, MS Access, PowerApp
client expectations.
Collaborative Partnership: Collaborating closely with Development OS and Mobile Technologies:
Leads to identify and leverage opportunities for enhanced collaboration macOS, Windows, Android, iOS
and process optimization.
Software Technologies:
Client-Centric Approach: Prioritizing the enhancement of customer
IBM-ODM, IBM-BAW, Salesforce CRM, Cloud Computing, MySQL, MS
satisfaction by actively seeking feedback and aligning product design with
SQL Server
the evolving needs of clients.
Knowledge Dissemination: Sharing insights and best practices with IT Service Management Tools:
the team to foster a culture of continuous improvement. Jira, Confluence, Zoho, Trello
Efficiency Enhancement: Continuously seeking opportunities to
optimize processes, streamline workflows, and improve the overall
efficiency of project delivery, ultimately benefiting both clients and the
organization. KEY STRENGTHS
Business Analysis Expertise:
Senior Business Analyst Demonstrated proficiency in business analysis methodologies, including
BNK Holdings Pvt. Ltd. (A subsidiary of Charger elicitation, analysis, modeling, and documentation. Experienced in using a
wide range of tools such as Figma, Lucidchart, and MS Visio to visualize
Logistics Inc.) and communicate complex requirements effectively. Skilled in identifying
and prioritizing business needs, making recommendations, and ensuring
2019 - 2020, alignment with project goals.
Strategic Analysis and Recommendations: Analyzed and assessed
existing customer satisfaction functionality requests, strategically End-to-End Project Management:
providing Product Owners with business-value-based recommendations to Excel in handling the full spectrum of software life-cycle activities,
optimize product offerings. encompassing business analysis, testing, migration, and post-
implementation support across diverse applications, ensuring seamless
Quality Assurance Oversight: Took charge of creating and project execution and successful outcomes.
meticulously reviewing functional test cases, ensuring periodic quality
audits of deliverables to uphold the highest standards of product Cross-Platform Mobile App Development:
excellence. Proficient in developing both Hybrid Cross-platform and Native mobile
Documentation and Training: Spearheaded the creation of applications for Android and iOS, leveraging my skills to create versatile
and user-friendly mobile solutions.
comprehensive manuals and training materials using Office tools, catering
to both internal and external stakeholders, facilitating efficient onboarding
Agile Methodologies Mastery:
and product utilization.
Adept in Agile methodologies, including Scrum, Waterfall, and Agile
Domain Expertise: Leveraged in-depth knowledge of Logistics and Framework principles. Certified Scrum Product Owner® (CSPO®) with a
Transportation software systems, including Fleet Manager and SAGE, to deep understanding of the Software Development Life Cycle (SDLC)
bring valuable domain insights and expertise to the project team. processes. Expertise in applying Agile principles to streamline
development processes, increase efficiency, and deliver high-quality
products.

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WORK EXPERIENCE ACHIEVEMENTS
Senior Consultant Launched the groundbreaking 'Clinical Virtual Trials' for both
Pabby Consulting Pvt. Ltd. web (Salesforce) and mobile applications (iOS and Android),
revolutionizing the healthcare industry with innovative solutions.
2018 - 2018,
Client Requirements Assessment: Proficiently comprehended and Expertly integrated cutting-edge features and functionality into
assessed the requirements of clients and stakeholders, actively crafting the client's World Check Validation Tool, leveraging the power
diverse scenarios tailored to various modules within the ORMB of IBM-ODM and IBM-BAW to enhance user data validation
application, all within the agile project environment. and optimize performance.
Collaborative Development: Collaborated closely with the
development team, engaging in interactive discussions to determine Triumphantly launched 'Carrier Onboarding' and 'Carrier Portal'
optimal system workflows and architecture, fostering seamless integration applications, empowering carriers in Canada and the US to
within the agile framework. seamlessly register, upload documents, and submit invoices for
Defect Simulation and Resolution: Assumed a pivotal role in
efficient payment processing.
simulating defects across multiple sprints, providing valuable insights and
guidance to the development team, ensuring the swift identification and Dramatically improved payment cycles, bill generation, and real-
resolution of issues. time communication with drivers through innovative
enhancements in iOS and Android mobile applications.
Agile Environment Expertise: Demonstrated expertise in working
within an agile environment, facilitating agile practices, and ensuring that Successfully automated the intricate Oracle Revenue
the development process aligned seamlessly with agile principles and Management and Billing (ORMB) workflow using Selenium,
methodologies. optimizing efficiency and accuracy in alignment with project
Client-Centric Solutioning: Maintained a client-centric approach specifications.
throughout, tailoring solutions to client needs, optimizing project
outcomes, and ensuring the successful realization of client objectives. Conducted meticulous Veracode scanning alongside the
development team, employing both static and dynamic analysis
to proactively identify vulnerabilities, mitigating potential
cybersecurity breaches with precision.
PAST EMPLOYMENT HISTORY Successfully launched diverse web and mobile applications on
Simform Solutions Pvt. Ltd. as Senior Analyst (2014 - 2018) live stores (App Store and Google Play Store) across various
project domains, including Pharmacy and eCommerce,
eClinicalWorks (India) Pvt. Ltd. as Software Specialist expanding user reach and engagement.
(2011 - 2014)
Executed comprehensive testing, including rigorous Functional
and User Acceptance testing (UAT), across multiple applications,
ensuring the delivery of high-quality projects that met or
exceeded client expectations.
CERTIFICATIONS
Elevated the 'Patient Portal' and 'Self Check-In Kiosk' modules to
Certified Scrum Product Owner® (CSPO®) a benchmark level of stability and user- friendliness, garnering
widespread adoption by over 10,000 physicians and seamlessly
Master Business Analysis Training and IIBA-AAC | IIBA endorsed syncing 11 million patients with our Cloud Network.
education.
Successfully introduced the Healow Mobile App for Patients, a
Banking and Finance Domain | Techcanvass (IIBA Education ). comprehensive platform featuring integrated functionalities such
as effortless payment processing, convenient appointment
Diploma Certificate in Soft Skills & Personality Development | scheduling, and easy access to diagnostic reports, enhancing the
Kavikulaguru Kalidas Sanskrit University, Ramtek (2008) overall patient experience.
Successful Completion of Adobe Flex (Fx) | Adobe Systems,
Bangalore

J2SE and J2EE | NIIT (Sun certification), Pune LANGUAGES

English Hindi
Full Professional Full Professional Proficiency
COMMUNITY SERVICE Proficiency
Marathi
Recognized with the prestigious "100% Volunteer Award" in Rajasthani Full Professional Proficiency
acknowledgment of unwavering dedication and outstanding Full Professional
Proficiency
contributions to their diverse community programs.
Bhumi NGO Gujarati
Full Professional
Proficiency

EDUCATION PERSONAL ATTRIBUTES

Bachelor of Engineering in Computer Engineering Intellectual Curiosity Unwavering Professionalism
University of Pune
2011, Resilience & Persistence Innate Problem-solver

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