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Product: EXCAVATOR
Model: 320D EXCAVATOR FAL
Configuration: 320D & 320D L Excavators FAL00001-UP (MACHINE) POWERED BY C6.4 Engine

Troubleshooting
C4.2 and C6.4 Engines for Caterpillar Built Machines
Media Number -KENR5342-21 Publication Date -01/11/2012 Date Updated -07/11/2012

i06850121

Event Codes
SMCS - 1900

Engine Monitoring
The Electronic Control Module (ECM) monitors the operating parameters of the engine. The ECM
will generate an event code if a specific engine parameter exceeds an acceptable range that is defined
by the engine monitoring system. For information on the engine monitoring system, refer to
Troubleshooting, "Engine Monitoring System".

Portions of this material are reprinted with permission from SAE J1939DA_201607© 2016 SAE
International. SAE International is not responsible for any use or translation of this material, in whole
or in part. Please contact SAE International to obtain a complete copy of SAE J1939DA_201607, the
official definitive source of this standard.

Cross-Reference Information for Event Codes

Event codes are generated when abnormal operating conditions exist. Table 1 is a list of the event
codes for the engine. The event codes are cross-referenced with the appropriate procedure that can be
used to troubleshoot the code.

Table 1
Cross-Reference from CID-FMI Code to SPN-FMI Codes to Troubleshooting Procedure
SPN-FMI
Event Code Troubleshooting Procedure
Code
E96(1) High Fuel Pressure 94-15 "Fuel Pressure Is High"
E198(1) Low Fuel Pressure 94-17 "Fuel Pressure Is Low"

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E265(3) User Defined Shutdown N/A "Application specific"

E360(1) Low Engine Oil Pressure 100-17
"Oil Pressure Is Low"
E360(3) Low Engine Oil Pressure 100-01
E361(1) High Engine Coolant
110-15
Temperature
"Coolant Temperature Is High"
E361(2) High Engine Coolant
110-16
Temperature
E362(1) Engine Overspeed 190-15 "Engine Overspeeds"
E363(1) High Fuel Supply Temperature 174-15 "Fuel Temperature Is High"
E363(2) High Fuel Supply Temperature 174-16 "Fuel Temperature Is High"
E390(1) Fuel Filter Restriction 95-17
E390(2) Fuel Filter Restriction 95-18 "Fuel Filter Is Restricted"
E390(3) Fuel Filter Restriction 95-01
E396(1) High Fuel Rail Pressure 157-16 "Fuel Rail Pressure Is High"
E398(1) Low Fuel Rail Pressure 157-18 "Fuel Rail Pressure Is Low"
E539(1) High Intake Manifold Air
105-15
Temperature "Intake Manifold Air Temperature Is
E539(2) High Intake Manifold Air High"
105-16
Temperature
"Intake Manifold Air Pressure Is
E1044(2) High Intake Manifold Pressure 102-16
High"
"Intake Manifold Air Pressure Is
E1045(2) Low Intake Manifold Pressure 102-18
Low"

Parts of the Event Code

The "E" identifies the code as an event code. The "XXX(X)" represents a numeric identifier for the
event code. The fourth "X" represents a numeric identifier for the severity of the event. This is
followed by a description of the code. Refer to the following example:

• E360(1) Low Oil Pressure Level

• E360(2) Low Oil Pressure Level

• E360(3) Low Oil Pressure Level

The possible definitions for the levels of severity for an event are defined below:

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Table 2
Indicators (1), (2), and (3)
Warning Category Indicator Severity
(1) Least Severe
(2) Moderate Severity
(3) Most Severe

Active Event Codes

An active event code represents a problem with engine operation. Correct the problem as soon as
possible.

Active event codes are listed in ascending numerical order. The code with the lowest number is listed
first.

Illustration 1 is an example of the operating range of a three-wire temperature sensor. Do not

use the Illustration to troubleshoot temperature sensors.

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Illustration 1 g01138880
Example of the typical operating range of a three-wire temperature sensor
(1) This area represents the normal operating range of the parameter. The normal output voltage of the sensor is between
0.2 VDC and 4.2 VDC.
(2) In this area, the temperature above 107 °C (225 °F) is higher than normal. The output voltage of the sensor will
generate an event code. The sensor does not have an electronic problem.
(3) In these areas, the output voltage of the sensor is too high or too low. The voltage is outside of the normal range. The
electronic problem will generate a diagnostic code. Refer to Troubleshooting, "Diagnostic Trouble Codes" for additional
information on diagnostic codes.

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Logged Event Codes

When the ECM generates an event code the ECM logs the code in permanent memory. The ECM has
an internal diagnostic clock. The ECM will record the following information when an event code is
generated:

• The hour of the first occurrence of the code

• The hour of the last occurrence of the code

• The number of occurrences of the code

Logged events are listed in chronological order. The most recent event code is listed first.

This information can be helpful for troubleshooting intermittent problems. Logged codes can also be
used to review the performance of the engine.

Clearing Event Codes

A code is cleared from memory when one of the following conditions occur:

• The code does not recur for 100 hours.

• A new code is logged and there are already ten codes in memory. In this case, the oldest code is
cleared.

• The service technician manually clears the code.

Always clear logged event codes after investigating and correcting the problem which generated the
code.

Troubleshooting
For basic troubleshooting of the engine, perform the following steps in order to diagnose a
malfunction:

1. Obtain the following information about the complaint:

◦ The event and the time of the event

◦ Determine the conditions for the event. The conditions will include the engine rpm and
the load.

◦ Determine if there are any systems that were installed by the dealer or by the customer
that could cause the event.

◦ Determine whether any additional events occurred.

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2. Verify that the complaint is not due to normal engine operation. Verify that the complaint is not
due to error of the operator.

3. Narrow the probable cause. Consider the operator information, the conditions of operation, and
the history of the engine.

4. Perform a visual inspection. Inspect the following items:

◦ Fuel supply

◦ Oil level

◦ Oil supply

◦ Wiring

◦ Connectors

Be sure to check the connectors. This is very important for problems that are intermittent. Refer to
Troubleshooting, "Electrical Connectors - Inspect".

If these steps do not resolve the problem, refer to Table 1 for the procedure to troubleshoot the event
code.

Parameter Settings of the Engine Monitoring System

The monitoring system determines the level of action that is taken by the ECM in response to a
condition that can damage the engine. When any of these conditions occur, the appropriate event code
will be generated.

If the monitoring system detects a parameter that has exceeded a trip point, an internal timer will be
activated. The parameter must fall to a specific value below the value of the trip point in order to reset
the timer. The difference between the specific value and the value of the trip point is called the
hysteresis. If the delay time is exceeded the monitoring system will initiate the programmed action.
The engine monitoring system is enabled after the engine is started. When the engine is within 50 rpm
of low idle, the ECM will check the parameters. The ECM checks for oil pressure after a ten second
delay. The delay is designed to eliminate false low oil pressure warnings.

If the ECM generates an event, the event will be displayed as a "Status Flag" on the "Status" screen
on Caterpillar Electronic Technician (ET). Go to the "Information" menu on Cat ET and activate the
"Status" screen in order to see the active event. The event will be displayed across the top of the
screen with the name of the ECM and serial number of the product.

The default settings for the parameters are programmed at the factory. If the delay time or the trip
point are programmable, the minimum and maximum ranges will be listed in Table 3.

The parameter settings for the engine monitoring system can also be viewed on Cat ET. In order to
view the parameters of the engine monitoring system, refer to Troubleshooting, "Engine Monitoring
System".

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Table 3
Trip Points for the Monitoring System
Delay Time in
Trip Point
Condition Action Seconds
Default
Min Max Default Min Max Default State
E96(1) High 650 kPa
Warning N/A N/A 8 N/A N/A On
Fuel Pressure (94.3 psi)
E198(1) Low 140 kPa
Warning N/A N/A 10 N/A N/A On
Fuel Pressure (20.3 psi)
When the
E265(1) User shutdown switch
Defined Warning N/A N/A N/A N/A N/A is grounded On
Shutdown injection is
disabled.
E360(1) Low
Engine Oil Warning N/A N/A 8 N/A N/A (1)
On
Pressure
The engine will be
derated at 50 %
E360(3) Low
per second up to a
Engine Oil Shutdown N/A N/A 8 N/A N/A On
maximum of 100
Pressure
%.
(1)

E361(1) High
Engine Coolant Warning N/A N/A 10 N/A N/A 107 °C (225 °F) On
Temperature
E361(2) High
Engine Coolant Derate N/A N/A 10 N/A N/A 108 °C (226 °F)(2) On
Temperature
E362(1) Engine
Warning N/A N/A 0.6 N/A N/A 2600 RPM On
Overspeed
E363(1) High
Fuel Warning N/A N/A 30 N/A N/A 85 °C (185 °F) On
Temperature
E363(2) High
Fuel Derate N/A N/A 30 N/A N/A 90 °C (194 °F) On
Temperature
Warning N/A N/A 120 N/A N/A 100 kPa (15 psi) On

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E390(1) Fuel
Filter
Restriction
E390(2) Fuel
Filter Derate N/A N/A 120 N/A N/A 125 kPa (18 psi) On
Restriction
E396(1) High
160 MPa
Fuel Rail Warning N/A N/A N/A N/A N/A On
(23206 psi)(3)
Pressure
E398(1) Low The engine will
Fuel Rail Warning N/A N/A N/A N/A N/A default to a torque On
Pressure map.
E539(1) High
Intake Manifold
Warning N/A N/A 8 N/A N/A 83 °C (181 °F) On
Air
Temperature
E539(2) High
Intake Manifold 87 °C (189 °F)
Derate N/A N/A 8 N/A N/A On
Air (4)

Temperature
E1044(2) High The engine will be
Intake Manifold Derate N/A N/A N/A N/A N/A derated 20 %. On
Pressure (5)

E1045(2) Low The engine will be

Intake Manifold Derate N/A N/A N/A N/A N/A derated 100 %. On
Pressure (5)

(1)
Refer to the oil pressure map in Illustration 2.
(2)
The engine will be derated 25% at 108 °C (226 °F).
(3)
The engine will shut down.
(4)
When the Level 2 (derate) is first tripped the engine power is derated 3 percent with a maximum of 20 percent.
(5)
The key will need to be cycled for a reset.

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Illustration 2 g01316939
Map of the engine oil pressure versus the engine rpm
(X) Engine rpm
(Y) Engine oil pressure in kPa

Default Conditions for the Monitoring System

Table 4 contains the default conditions that cause an event code to be generated. Table 4 also contains
a column that describes the system response when the conditions indicate that an abnormal operating
condition exists.

Table 4
Default Conditions and System Response
Conditions which Generate this
Event Code System Response
Code
The warning lamp will illuminate,
E96(1) High Fuel The fuel pressure is above the trip
if equipped.
Pressure point for eight seconds.
The code is logged.
The warning lamp will illuminate,
E198(1) Low Fuel The fuel pressure is below the trip
if equipped.
Pressure point for ten seconds.
The code is logged.
E360(1) Low Engine
Oil Pressure

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The engine oil pressure drops The warning lamp will illuminate,
below the trip point for two if equipped.
seconds. The code is logged.
The warning lamp will illuminate,
if equipped.
The engine oil pressure drops
E360(2) Low Engine The code is logged.
below the trip point for two
Oil Pressure The engine will be derated at 17.5
seconds.
percent per second up to a
maximum of 100%.
The engine coolant temperature is The warning lamp will illuminate,
E361(1) High Engine
above the trip point temperature for if equipped.
Coolant Temperature
four seconds. The code is logged.
The warning lamp will illuminate,
The engine coolant temperature is if equipped.
E361(2) High Engine
above the trip point temperature for The code is logged.
Coolant Temperature
four seconds. The engine will be derated 25% at
108 °C (226°F).
The engine rpm has exceeded the The warning lamp will illuminate,
E362(1) Engine
trip point for engine overspeed for if equipped.
Overspeed
the delay time. The code is logged.
The warning lamp will illuminate,
E363(1) High Fuel The fuel temperature is above the
if equipped.
Supply trip point for the delay time.
The code is logged.
The warning lamp will illuminate,
E363(2) High Fuel The fuel temperature is above the
if equipped.
Supply trip point for the delay time.
The code is logged.
The fuel filter pressure has The warning lamp will illuminate,
E390(1) Fuel Filter
exceeded the trip point for 120 if equipped.
Restriction
seconds. The code is logged.
The warning lamp will illuminate,
The fuel filter pressure has
E390(2) Fuel Filter if equipped.
exceeded the trip point for 120
Restriction The code is logged.
seconds.
The engine will be derated.
The warning lamp will illuminate,
if equipped.
E396(1) High Fuel Rail The engine's fuel rail pressure is The code is logged.
Pressure above an acceptable value. The engine will run on a default
torque map until the keyswitch is
cycled.
E398(1) Low Fuel Rail The engine's fuel rail pressure is The warning lamp will illuminate,
Pressure below an acceptable value. if equipped.
The code is logged.

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The engine will run on a default

torque map until the keyswitch is
cycled.
E539(1) High Intake The intake manifold air The warning lamp will illuminate,
Manifold Air temperature is above the trip point if equipped.
Temperature temperature for four seconds. The code is logged.
The warning lamp will illuminate,
if equipped.
E539(2) High Intake The intake manifold air
The code is logged.
Manifold Air temperature is above the trip point
When the derate is first tripped the
Temperature temperature for four seconds.
engine power is derated 3% with a
maximum of 20% .

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