T100e Care

electric
shower

Installation and
operating
instructions

INSTALLERS PLEASE NOTE THESE INSTRUCTIONS ARE TO BE LEFT WITH THE USER

2180333E August 2004

 T100e Care

CONTENTS Page

Important safety information 1

Introduction 2
Specifications 2
Advice to users 2
Key to main components 3
Electrical requirements 4−5
Water requirements 6
Siting of the shower 7
Fixing the shower to the wall 8
Plumbing connections 9
Electrical connections 10
Commissioning 11 − 12
Replacing the cover 13
Fitting the riser rail 14 − 15
Fitting the hose and sprayhead 15
Operating the shower 16 − 17
Operating functions 18 − 19
Adjusting the sprayhead 19
Cleaning 20
Instructions for installers and service
engineers only 21

Spare parts 22 − 23
Fault finding 24 − 25
Guarantee, service policy, etc. rear cover

To check the product suitability for commercial and multiple installations,

please contact Triton’s specification advisory service prior to installation.
Telephone: (024) 7632 5491
Facsimile: (024) 7632 4564
E mail: technical@triton.plc.uk
 T100e Care

PLEASE READ THIS IMPORTANT SAFETY INFORMATION

X Products manufactured by Triton are safe and without risk provided they are installed, used
and maintained in good working order in accordance with our instructions and
recommendations.
X DO NOT operate shower if frozen, or suspected of being frozen. It must thaw out before using.
X DO NOT operate the unit if the sprayhead or spray hose becomes damaged.
X DO NOT restrict flow out of shower by placing sprayhead in direct contact with your body.
X DO NOT operate the shower if water ceases to flow during use or if water has entered inside
the unit because of an incorrectly fitted cover.
X WARNING: If restarting the shower immmediately after stopping, be aware that a slug of
hot water will be expelled for the first few seconds.

1 GENERAL of the shower appliance, as heat transfer can

1.1 Isolate the electrical and water supplies before damage components.
removing the cover. 2.4 DO NOT fit any form of outlet flow control as
1.2 Read all of these instructions and retain them the outlet acts as a vent for the heater can.
for later use. 2.5 DO NOT use excessive force when making
1.3 DO NOT take risks with plumbing or electrical connections to the flexible hose or sprayhead, finger
equipment. tight is sufficient.
1.4 Isolate electrical and water supplies BEFORE 2.6 All plumbing connections MUST be completed
proceeding with the installation. BEFORE making the electrical connections.
1.5 The unit must be mounted onto the finished 3 ELECTRICAL
wall surface (on top of the tiles). DO NOT tile up to
unit after fixing to wall. 3.1 The installation must comply with BS 7671
‘Requirements for electrical installations’ (IEE wiring
1.6 Contact Customer Service (see back page), if regulations) or any particular regulations as specified
any of the following occur; by the local Electrical Supply Company.
a) If it is intended to operate the shower at
pressures above the maximum or below the 3.2 This appliance MUST be earthed.
minimum stated. 3.3 In accordance with ‘The Plugs and Sockets etc.
b) If the unit shows a distinct change in (Safety) Regulations 1994’, this appliance is
performance. intended to be permanently connected to the fixed
c) If the shower is frozen. wiring of the electrical mains system.
1.7 If it is intended to operate the shower in areas 3.4 Make sure all electrical connections are tight to
of hard water (above 200 ppm temporary prevent overheating.
hardness), a scale inhibitor may have to be fitted. 3.5 Fuses do not give personal protection against
For advice on the Triton Scale Inhibitor, contact electric shock.
Triton Customer Service. 3.6 To enhance electrical safety a 30mA residual
1.8 The sprayhead must be cleaned regularly with current device (RCD) should be installed in all UK
descalent to remove scale and debris, otherwise electric and pumped shower circuits. This may be
restrictions to the flow on the outlet of the unit will part of the consumer unit or a separate unit.
result in higher temperatures and could also cause 3.7 Switch off immediately at isolating switch if
the Pressure Relief Device in the unit to operate. water ceases to flow during use.
1.9 This product is not suitable for mounting into 3.8 Other electrical equipment i.e. extractor fans,
steam rooms or steam cubicles. pumps must not be connected to the circuits within
the unit.
2 PLUMBING 3.9 Switch off at isolating switch when not in use.
2.1 The plumbing installation must comply with This is a safety procedure recommended with all
Water Regulations, Building Regulations or any electrical appliances.
particular regulations as specified by Local Water
3.10 As with all electrical appliances it is
Company or Water Undertakers and should be in
recommended to have the shower and installation
accordance with BS 6700.
checked at least every two years by a competent
2.2 The supply pipe must be flushed to clear debris electrician to check there is no deterioration due to
before connecting to the shower unit. age and usage.
2.3 DO NOT solder pipes or fittings within 300mm

1
 T100e Care

INTRODUCTION ADVICE TO USERS

This book contains all the necessary fitting and The following points will help you understand
operating instructions for your Triton T100e how the shower operates:
Care electric shower. A The electric heating elements operate at a
Take time to read this book thoroughly and constant rate at your chosen power setting. It is
familiarise yourself with all instructions before the rate of the water passing through the heater
commencing installation. Please keep it for can which determines the water temperature at
future reference. any given setting. (The slower the flow the
The shower installation must be carried out by a hotter the water becomes, and the faster the
suitably qualified person and in the sequence of flow, the cooler the water).
this instruction book. B During winter the ambient mains water
Care taken during the installation will ensure a supply will be cooler than in summer, so to
long, trouble-free life from your shower. maintain your same showering temperature,
you will have to decrease the water flow. The
SPECIFICATIONS number displayed at the temperature control
will therefore vary throughout the year as you
Electrical
adjust the position of the temperature control to
Nominal power Nominal power maintain your desired showering temperature.
rating at 240V rating at 230V
8.5kW – (40A MCB rating) 7.8kW – (40A MCB rating)
C The stabiliser valve minimises variations in
shower temperature during mains water
Water pressure changes. If changes in shower
Inlet connection – 15mm diameter. temperature are experienced during normal use,
Outlet connection – ½” BSP male thread. it will most likely be caused by the water
Entry Points pressure falling near to or below the minimum
level. The drop in pressure may be due to water
Water – bottom, back, top and side.
being drawn off at other points in the house
Cable – bottom, back, top and side.
while the shower is in use.
Materials
If pressure drops appreciably below the
Backplate, cover, controls, sprayhead – ABS. minimum, the heating elements will
Sprayplate – Acetal. automatically cut out.
Elements – Minerally insulated corrosion resistant
If ever the water becomes too hot, and
metal sheathing.
you cannot obtain cooler water, first
Dimensions check that the sprayplate in the
Height − 300mm sprayhead has not become blocked.
Width − 208mm DO NOT place items such as soap or shampoo
Depth − 95mm bottles on top of the unit. Liquid could seep
Standards and Approvals through the joint between the cover and
Splashproof rating IPX4. backplate, and possibly damage the sealing
rubber.
Complies with the requirements of current
British and European safety standards for
IMPORTANT: When first installed the unit
household and similar electrical appliances. will be empty. It is essential the unit
Complies with requirements of the British should contain water before the elements
Electrotechnical Approvals Board (BEAB). are switched on. As this unit has electronic
control, it is vital that the commissioning
Meets with Compliance with European
procedure is followed. Failure to carry out
Community Directives (CE). this operation will result in damage to the
Due to continuous improvement and updating, unit and will invalidate the guarantee.
specification may be altered without prior notice.

2
 T100e Care

KEY TO MAIN COMPONENTS

Fig.1
Inside unit (fig.1) 1

1 Top cable/pipe entry 3 3

2
2 Wall screw fixings
3 Cover screw fixings 5
4
4 Thermal safety cut-out
5 Power printed circuit board
6 Can and element assembly
6
7 Pressure switch assembly 255
mm
8 Stabilising valve 300
9 7 mm
9 Terminal block
8
10 Earth connection
11 Solenoid valve
12 Water inlet
13 Thermal cut-out (outlet) 10
11
14 Pressure relief device (PRD) 2
13
15 Shower outlet 12

58 mm

Inside cover (fig.2) 14 3

16 Stop/start switch 15

17 Control printed circuit board 208 mm

Note: Not all wires have been depicted for reason of clarity.

Pack contents
Shower unit 17 Fig.2
Sprayhead
Riser rail kit and fittings
Soap dish
Flexible hose
Screw fixing kit
Instructions, guarantee, etc.

16

Replacement parts can be ordered from

Customer Service. See ‘spare parts’ for details
and part numbers.

3
 T100e Care

ELECTRICAL REQUIREMENTS 1.1 The electrical rating of the shower is

shown on the rating label (fig.3) within
WARNING! the unit.
THIS APPLIANCE MUST BE EARTHED 2 Before making any sort of electrical
connection within the installation, make
The installation, supply cable and circuit sure that no terminal is live. If in any
protection must conform with IEE wiring doubt, switch off the whole installation at
regulations and be sufficient for the the consumer unit.
amperage required. 3 The shower must be connected to its own
The following notes are for guidance only: independent electrical circuit. IT MUST
NOT be connected to a ring main, spur,
1 The shower must only be connected to a
socket outlet, lighting circuit or cooker
230-240V ac supply. If you are installing a
circuit.
shower with a kilowatt rating above 9kW,
it is advisable to contact the local 3.1 The electrical supply must be adequate for
electricity supply company. the loading of the unit and existing circuits.
4 Check your consumer unit (main fuse box)
has a main switch rating of 80A or above
and that it has a spare fuse way which will
take the fuse or miniature circuit breaker
(MCB) necessary for the shower (fig.4).
4.1 If your consumer unit has a rating below
80A or if there is no spare fuse way, then
the installation will not be straightforward
and may require a new consumer unit
serving the house or just the shower.
Fig.3
4.2 You will need to contact the local
electricity company. They will check the
Fig.4 Schematic of installation circuit circuit and carry out what is necessary.
They will also check the main bonding.
Pull cord 5 The earth continuity conductor of the
isolating switch
electrical installation must be effectively
connected electrically to all exposed metal
Shower
RCD unit
Table A
(can be part of
consumer unit) CIRCUIT PROTECTION
unit cartridge
rating MCB fuse
7.0kW 30/32A 30A
Consumer 7.5kW 32A 35A
Fuse or unit
Meter
MCB Incoming 8.0kW 40A 35A
supply
80A or 100A fuse 8.5kW 40A 45A
main switch
9.0kW 40A 45A
Meter
tails
9.5kW 40/45A 45A
10.5kW 45A 45A

4
 T100e Care

parts of other appliances and services in using a fixed bath or shower, except for
the room in which the shower is to be the cord of a cord operated switch, and
installed, to conform to current IEE should be placed so that it is not possible
regulations. to touch the switch body while standing in
5.1 All exposed metallic parts in the bathroom a bath or shower cubicle. It should be
must be bonded together using a cable of readily accessible to switch off after using
at least 4mm2 cross sectional area. These the shower.
parts include metal baths, radiators, water 8 Where shower cubicles are located in any
pipes, taps and waste fittings. rooms other than bathrooms, all socket
6 For close circuit protection DO NOT use a outlets in those rooms must be protected
rewireable fuse. Instead use a suitably by a 30mA RCD.
rated miniature circuit breaker or cartridge 9 To obtain full advantage of the power
fuse (see table A). provided by the shower, use the shortest
6.1 In the interest of electrical safety a 30mA cable route possible from the consumer
residual current device (RCD) should be unit to the shower.
installed in all UK electric and pumped 9.1 The current carrying capacity of the cable
shower circuits. This may be part of the must be at least that of the shower circuit
consumer unit or a separate unit. protection (see table B).
7 A 45 amp double pole isolating switch 9.2 It is also necessary to satisfy the
with a minimum contact gap of 3mm in disconnection time and thermal
both poles must be incorporated in the constraints which mean that for any given
circuit. combination of current demand, voltage
7.1 It must have a mechanical indicator drop and cable size, there is a maximum
showing when the switch is in the OFF permissible circuit length.
position, and the wiring must be 10 The shower circuit should be separated
connected to the switch without the use of from other circuits by at least twice the
a plug or socket outlet. diameter of the cable or conduit.
7.2 The switch must be accessible and clearly 10.1 The current rating will be reduced if the
identifiable, but out of reach of a person cabling is bunched with others,
surrounded by thermal loft or wall
Table B
insulation or placed in areas where the
Twin and earth PVC insulated cable ambient temperature is above 30°C.
Under these conditions, derating factors
CURRENT CARRYING CAPACITY apply and it is necessary to select a larger
clipped direct or cable size.
installed in an in conduit buried in a non
10.2 In the majority of installations, the cable
insulated wall or trunking insulated wall
will unavoidably be placed in one or more
6mm2 6mm2 6mm2 of the above conditions. This being so, it is
32A 38A 46A strongly recommended to use a minimum
2 2
of 10mm cabling throughout the shower
10mm 10mm 10mm2
installation.
43A 52A 63A 10.3 It is essential that individual site conditions
16mm 2
16mm 2
16mm 2
are assessed by a competent electrician to
determine correct cable size and
57A 69A 85A
permissible circuit length.
Note: Cable selection is dependent
on derating factors

5
 T100e Care

WATER REQUIREMENTS
Mains electric supply (via double pole switch) The installation must be in accordance with
Water Regulations/Byelaws.
To ensure activation of the heating elements,
the shower must be connected to a mains water
Double
pole supply with a minimum running pressure of
isolating
switch 100kPa (1.0 bar) at a minimum flow rate of
eight litres per minute, and a maximum static
pressure of 1000kPa (10 bar).
Shower
unit Note: If the stated flow rates are not available, it
Switch may may not be possible to achieve optimum
be wall
Isolating
mounted performance from the unit throughout the year.
stopvalve
in accordance
with IEE regs. During periods of high ambient temperatures it
may be necessary to select a low power setting
to achieve your preferred shower temperature.
Mains
water The water supply can be taken from a cold
supply
water storage cistern provided there is a
minimum head of ten metres above the
sprayhead. It must be an independent supply to
the shower only.
Separate permanently If it is intended to operate the shower at
connected supply
from consumer unit pressures above the maximum or below the
minimum stated, contact Customer Service for
Fig.5 Diagrammatic view (not to scale) advice.
Fig.5 shows a typical system layout.
DO NOT use jointing compounds on any pipe
fittings for the installation.

6
 T100e Care

SITING OF THE SHOWER

WARNING!
IMPORTANT: If installing onto a tiled wall
always mount the unit on the surface of the The shower must not be positioned
tiles. NEVER tile up to the unit. where it will be subjected to freezing
conditions.
Refer to fig.6 for the correct siting of the
shower. Position the unit where it will NOT be
in direct contact with water from the sprayhead.
Position the shower unit vertically.
Allow enough room between the ceiling and the
shower to access the cover top screws. Shower unit Mains cold
can be mounted water supply
(either top,
Note: Water regulations require the sprayhead either side
of riser rail side, bottom
or rear entry)
to be ‘constrained by a fixed or sliding
attachment so that it can only discharge water
at a point not less than 25mm above the spill-
over level of the relevant bath, shower tray or
other fixed appliance’. Because of the nature of
the extended hose and riser rail, the sprayhead
would normally be able to be placed within a
bath, basin or shower tray. In this case a double Height of
sprayhead
check valve, or similar, must be fitted in the and shower
to suit user's
supply pipework to prevent back-flow. requirement
Height of
shower
Pressure relief safety device should
be a
minimum
A pressure relief device (PRD) is designed into of 1 metre
from base
the shower unit which complies with European
standards. The PRD provides a level of appliance
Spillover level
protection should an excessive build up of
pressure occur within the shower. Outline of shower tray

DO NOT operate the shower with a damaged or

kinked shower hose, or a blocked sprayhead Fig.6 Diagrammatic view (not to scale)
which can cause the PRD to operate.
When commissioning, the sprayhead must be
removed from the flexible hose, while at the IMPORTANT: The unit must be mounted
same time the temperature control must be at on a flat surface which covers the full
the minimum flow position. Failure to follow this width and length of the backplate. It is
procedure may also cause the PRD to operate. important that the wall surface is flat
Make sure the shower is positioned over a bath otherwise difficulty may be encountered
or shower tray because if the PRD operates, then when fitting the cover and subsequent
water will eject from the bottom of the unit. operation of the unit may be impaired.
Should this happen, turn off the electricity and
water supplies to the shower at the isolating
switch and stopvalve.
Contact Customer Service for advice on
replacing the PRD.

7
 T100e Care

FITTING THE SHOWER TO THE WALL

Fig.7
Note: The control knobs are an integral part of
the cover – DO NOT attempt to remove them.
Unscrew the two top and one bottom retaining
screws (fig.7) and lift the cover from the
backplate.
Entry positions for the mains water and electric
cable are from the top, bottom, either side or
from the back.
Note: Deviations from the designated entry
points will invalidate product approvals.
If bottom entry has been chosen, fit the
appropriate cut-out in the top of the backplate
(fig.8).
If top entry has been chosen, fit the appropriate
cut-out in the bottom of the cover (fig.9).
If side entry is required, the cover will have to be
cut out. Carefully remove the appropriate area
by using a knife or junior hacksaw (fig.10).
If installing a feed pipe from the back or
bottom, the centre of the inlet valve to the wall
surface is 20mm (fig.11).
Note: If entry is from the back, the nut of the
compression fitting will be partially behind the
surface of the wall (fig.11). This area MUST be
left clear when plastering over the pipework in
order to make the nut accessible for future
adjustments.
After choosing the site for the shower, use the
backplate as a template and mark the two fixing
holes (fig.12). Drill and plug to suit the fixing
Fig.8 screws supplied.
(The wallplugs provided are suitable for most brick
walls – use an appropriate masonry drill, but if the
Fig.9 wall is plasterboard or a soft building block, you
must use special wallplugs and an appropriate drill
bit).
Screw the bottom fixing screw into position
leaving the base of the screw head protruding
6mm out from the wall.
Hook the backplate over the bottom screw and
fit the top fixing screw into position.
DO NOT fully tighten the screws at this stage, as
the fixing holes are elongated to allow for out of
square adjustment after the plumbing
connections have been completed.

8
 T100e Care

PLUMBING CONNECTIONS
Fig.10
Plumbing to be carried out before wiring

WARNING!
The outlet of the shower acts as a
vent and must not be connected to
anything other than the hose and
sprayhead supplied.

DO NOT use jointing compounds on any pipe

fittings for the installation.
DO NOT use soldered fittings within the vicinity Fig.11
of the shower unit.
Compression fittings MUST be used to connect
to the inlet of the shower.
Note: An additional stopvalve (complying with
Water Regulations) MUST be fitted in the mains
water supply to the shower as an independent 20
mm
means of isolating the water in order to carry
out maintenance or servicing.
IMPORTANT: Before completing the
connection of the water supply to the inlet of
the shower, flush out the pipework to remove
all swarf and system debris. This can be
achieved by connecting a hose to the pipework
and turning on the mains water supply long
enough to clear the debris to waste.

Procedure
Turn off water supply either at the mains
stopvalve or the isolating stopvalve. Connect the
mains water supply to the inlet of the shower via
15mm copper, stainless steel or plastic pipe
using a 15mm x 15mm compression fitting.
Note: The inlet fitting is designed to enter a
compression fitting only. DO NOT use push fit
connectors as full engagement cannot be
guaranteed. DO NOT use excessive force when
making these connections.
Make sure the backplate is square on the wall
and tighten the two retaining screws which hold
it to the wall.
Turn on the mains water supply and check for
leaks in the pipework connection to the shower.
Note: At this stage no water can flow through Fig.12
the unit.

9
 T100e Care

ELECTRICAL CONNECTIONS
Fig.13
SWITCH OFF THE ELECTRICITY SUPPLY AT THE
L MAINS.
1
Fig.13 shows a schematic wiring diagram.
N
6 The cable entry points are shown in fig.1. The
E 2 cable can be surface clipped, hidden or via
4 20mm conduit.

10
Note: Conduit entry can only be from rear.
3 Route the cable into the shower unit and
8
connect to the terminal block (fig.14) as
follows:

Earth cable to terminal marked

Neutral cable to terminal marked N
Live cable to terminal marked L
9
IMPORTANT: Fully tighten the terminal block
screws and make sure that no cable
9 insulation is trapped under the screws. Loose
7 inlet connections can result in cable overheating
Note: The supply cable earth conductor must
outlet be sleeved. The outer sheath of the supply cable
5
must be stripped back to the minimum.
The supply cable must be secured either by
1 Terminal block 6 Thermal cut-out (main) routing through conduit or in trunking or by
2 Earth post 7 Thermal cut-out (outlet) embedding in the wall, in accordance with IEE
3 Control PCB 8 Connector socket regulations.
4 Power PCB 9 Element
5 Solenoid valve 10 Start/stop switch The use of connections within the unit, or other
points in the shower circuit, to supply power to
other equipment i.e. extractor fans, pumps etc.
Fig.14 will invalidate the guarantee.
DO NOT switch on the electricity supply until
the cover has been fitted.

Terminal
block Note: The elements on UK models are to
240V specification and will give a lower kW
rating if the voltage supply is below 240V.

10
 T100e Care

COMMISSIONING
Fig.15

WARNING!
Before normal operation of the
shower, it is essential the following
commissioning procedure is completed
correctly.

The first operation of the shower is intended to

flush out any remaining unit debris and to
ensure the heater unit contains water before the
elements are switched on.
Temporarily fit the cover to the unit and turn
the valve spindle fully clockwise (fig.15) using
the temperature control on the cover.
Remove the cover and turn the temperature Fig.16
control on the cover to position ‘10’ (fig.16).
Offer the cover to the unit.
DO NOT connect the 10-way ribbon cable at
this stage.
The cover is now temporarily fitted in
order to carry out the commissioning
procedure.
Place the cover squarely to the backplate. Make
sure the cover side wall locates over the guide
rib on the back plate (fig.17).
Guide the cover into position so that the control
spindle locates correctly (minor adjustment may
be necessary to align the control and spindle).
Should any difficulty arise, recheck the points
above.
Fig.17
Secure the cover in position with the three
retaining screws.
Fit the flexible hose to the shower outlet making
sure the outlet of the hose is directed to waste.
Make sure the supplied sealing washer is in
place.
DO NOT attach the sprayhead at this stage.
Make sure the temperature control is rotated
fully clockwise to ‘10’, the minimum flow
position (fig.18). Backplate

Note: Failure to rotate fully clockwise may cause

the PRD to operate. Cover

Turn on the water supply to the shower at the

isolating stopvalve. Switch on the electricity

11
 T100e Care

supply to the shower at the isolating switch.

Fig.18
Wait until water starts to flow from the flexible
hose.
Slowly rotate the temperature control fully anti-
clockwise, the maximum flow position (fig.19).
It will take about thirty seconds for a smooth
flow of water to be obtained while air and any
debris is being flushed from the shower.
When a smooth flow of water is obtained, rotate
the temperature control from minimum flow to
maximum flow and back again several times to
release any trapped air from within the unit.
Once the flushing out has been completed,
switch off the electricity to the shower at the
Temperature isolating switch. The water will cease to flow.
control at
Unscrew the top and bottom retaining screws
minimum
flow setting again (fig.7) and lift the cover from the
backplate.
Attached to the display PCB, inside the cover, is
a 10-way ribbon cable. The ribbon cable
Fig.19 connector must be plugged into the socket
located at the right of the power PCB situated
inside the unit (fig.20).
Note the cable connector can be fitted to the
socket only one way. The ribbon cable has a
coloured edge which is at the bottom when
correctly fitted to the socket.
Note: The ribbon cable is preformed to fold flat
when the cover is fitted.

Temperature
control at
maximum
flow setting

12
 T100e Care

REPLACING THE COVER

Fig.20
IMPORTANT: Before finally fitting the cover,
the following steps must be taken:
a Check all plumbing connections are
watertight.
b Check terminal block screws are fully
tightened.
c Make sure pipe and cable entering the
unit do not prevent the cover locating
correctly to the backplate.
d Rotate the valve spindle fully clockwise
(fig.21).
e Turn the temperature control on the cover
to position ‘10’ (fig.22).
Offer the cover to the unit.
Place the cover squarely to the backplate. Make
sure the cover side wall locates over the guide
rib on the backplate (fig.17).
Guide into position so that the knob spindle
locates correctly (minor adjustment may be
necessary to align the knob and spindle). Should
Coloured
any difficulty arise, recheck the points above. edge
While applying slight pressure to the cover,
secure in position with the three retaining
screws.
Turn the electric supply back on at the isolating
switch. The ‘POWER’ indicator will light. No
water will flow now until the Start/Stop button
is pressed.
However, it is recommended that the water and
electric supplies to the shower are turned off
while the riser rail kit is being installed.
Fig.21
The flexible hose can be left attached to the
shower outlet. Make sure the supplied sealing
washer is fitted.

Fig.22

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 T100e Care

FITTING THE RISER RAIL

Fig.23 Fig.24
WARNING!
Check there are no hidden cables or
pipes before drilling holes for wall
plugs. Use great care when using
power tools near water. The use of a
residual current device (RCD) is
recommended.

Decide the position for the rail on the wall

within the shower area. Proceed as follows:
Offer one of the brackets to the wall for the
Fig.25
lower position only. Note there are three holes
Lever
in the brackets but two screws will usually be
Spacer
enough. Mark the centre hole and one of the
Slider/holder
other two. Drill and plug the wall.
assembly (The wallplugs provided are suitable for most brick
walls – use an appropriate masonry drill, but if the
wall is plasterboard or a soft building block, you
must use special wallplugs and an appropriate drill
bit).
Replace the bracket to the wall and secure to
the wall with the screws supplied (fig.23).
Locate the rail onto this lower bracket, making
Fig.26 sure the rail engages fully on the bracket. Check
that the indent in the riser rail engages into the
cut-out on the bracket end (fig.24).
Locate the second bracket on top of the rail.
Check the rail is vertical then mark the centre
hole and of the other two holes. Remove the
bracket and rail. Drill and plug the wall.
Fit the lever/saddle assembly, spacer and
slider/holder assembly together (fig.25). Make
sure the lever is pointing upwards and the
Fig.27 holes align.
Slide onto the rail (fig.26) and tighten to the
rail by turning the lever. When tight, the lever
should be facing forwards and not pointing to
the wall. If not, slacken off and remove from
the rail. Rotate the saddle and lever 180° within
the slider/holder assembly then replace onto the
rail and tighten.
Place the rail onto the installed lower bracket.
Replace the upper bracket onto the rail and
secure the bracket to the wall with the screws
supplied (fig.27).

14
 T100e Care

Place a trim cover onto each bracket. Make sure

the large tab at the narrow end of the trim Fig.28 Fig.29
cover engages into the slot between the rail and
bracket (fig.28) before pushing and clicking
the other end into place.
Should the need arise, the trim covers can be
removed by inserting a screwdriver into the slot
and carefully levering off the trim.
Snap the soap dish onto the rail (fig.29) below
the holder assembly. Prise open the soap dish
collar and fit onto the rail (fig.30) below the
dish. The collar is slightly tapered and should be
fitted ‘thinner section’ uppermost. Make sure it
locates firmly in the soap dish so it holds the Fig.30 Fig.31
dish at the required height on the rail.

FITTING THE HOSE AND SPRAYHEAD

Feed the flexible hose through the appropriate Thin section at top
soap dish aperture (fig.31) so that the dish acts
as a retaining ring (Water Regulations).
Screw the flexible hose to the shower outlet and
sprayhead (fig.32), making sure the supplied
washers are in place at both ends of the flexible
hose.
Place the sprayhead into the holder (fig.33)
Fig.32 Fig.33
and check that it fits correctly.
Sprayhead
Note: The holder is slightly tapered and the
sprayhead and hose will only fit from one Shower
direction. Sprayhead
Note: The holder ratchet system will not move Washers
until the sprayhead is in place.
Holder
IMPORTANT: It is the conical end of the hose
which grips into the holder. The sprayhead
will not fit in the holder without the hose
attached. At this stage, disconnect the
sprayhead and lay aside until the shower unit
has been commissioned.

15
 T100e Care

OPERATING THE SHOWER

Fig.34
Note: Make sure the commissioning has been
carried out.
High power
button
When the electricity supply to the shower is
switched on at the isolating switch, the POWER
Economy
indicator will light.
power
button
To start the shower
The shower can be started in two ways:

Cold only
A) Using the Start/Stop button
button Press the Start/Stop button and water will flow.
By default it will start on the high power setting.
Temperature (To be of assistance to the partially sighted,
control
there is a self adhesive label supplied to be
placed on the Start/Stop button if required).

B) Using the control buttons

There are three power buttons as shown
(fig.34). Pressing any one will start the shower
in a particular power setting as follows:
Upper button: a high power setting which
allows the highest flow achievable for your
preferred temperature. This setting should
Start/stop normally be regarded as optimum shower
button
performance throughout the year. Temperature
adjustment at this setting is via the temperature
control.
Centre button: an economy setting for using less
power when the ambient mains water
Note: In normal use, it is in order to leave
temperature is high during hot months.
the water supply permanently on to the Temperature adjustment at this setting is via the
shower unit, but as with most electrical temperature control.
appliances, the unit must be switched
Note: If the stated flow rate required for the
off at the isolating switch when not in unit cannot be met due to low water pressure, it
use. will be necessary to operate the unit on this
setting during the warmer months because of
flow rate limitations entering the unit.
Lower button: for cold water only. Adjusting the
temperature control at this setting will only
increase or decrease the force of the water from
the sprayhead. It will not alter the water
temperature.

16
 T100e Care

To stop the shower

WARNING!
The shower can only be stopped by pressing the
Start/Stop button. When pressed, the phased After any servicing of mains water
shutdown will begin and water will cease to supply, always make sure the unit is
flow after about six seconds. started on COLD in order to purge any
air in the pipework.
To adjust the shower temperature
The water temperature is altered by increasing
or decreasing the flow rate of the water through
the shower via the temperature control
(fig.34).
After obtaining your preferred showering
temperature, the number can be remembered
and left as the normal setting and should only
need adjusting for seasonal changes in ambient
water temperature.
Note: The preferred number on ‘economy’ will
give a different temperature to the same
number position on ‘high’.

To decrease the shower temperature

Turn the temperature control anti-clockwise;
this will increase the flow of water through the
shower and is indicated by lower numbers.

To increase the shower temperature

Turn the temperature control clockwise; this will
decrease the flow of water through the shower
and is indicated by higher numbers.
Note: It is advisable to be certain that the
showering temperature is satisfactory by testing
with your hand before stepping under the
sprayhead. There will always be a time delay of
a few seconds between selecting a flow rate and
the water reaching the stable temperature for
that flow rate.
CAUTION: It is recommended that persons who
may have difficulty understanding or operating
the shower controls should not be left
unattended while showering. Special
consideration should be given to young children
and the less able bodied.

17
 T100e Care

OPERATING FUNCTIONS
Fig.35
Power on indicator (fig.35)
When the electricity supply to the shower is
Power on switched on at the isolating switch, the POWER
Low pressure
indicator indicator will light. This is followed in sequence
indicator
by the ‘high’ indicator illuminating once, then
the ‘economy’ indicator and finally the ‘cold’
indicator.

Low pressure indicator (fig.35)

If this indicator lights, this means the water
Selector pressure has fallen below the minimum required
mode for correct operation of the shower, resulting in
indicators the low pressure cut-out operating. This
switches off power to the heating elements
preventing any undue temperature rises (water
will continue to flow). Power will automatically
be restored when adequate water pressure
returns.

Selector mode indicators (fig.35)

Next to each power button there is an indicator
that lights when the button is pressed, showing
which shower mode is in operation.

Phased shutdown
In use, when the Stop button is pressed, power
is switched off to the elements. Water will
continue to flow for a few seconds, flushing out
any remaining hot water. This makes sure the
next immediate user will not receive a slug of
hot water if standing under the sprayhead when
starting the shower.

Temperature limiter
During normal operation if an overheat
temperature is sensed, power to the elements
will be reduced. Water will continue to flow.
When the temperature has cooled sufficiently,
power to the elements will be automatically
restored to the setting at the time of
interruption.

Safety cut-out
The unit is fitted with an over-temperature
safety device. In the event of abnormal
operation which could cause unsafe
temperatures within the unit, the device will

18
 T100e Care

disconnect the heating elements.

It will require a visit from a qualified engineer to Fig.36
determine the nature of the fault and replace
the safety device, once the unit has been
repaired.

ADJUSTING THE SPRAYHEAD

Five sprayhead patterns are available (fig.36).
Adjust the spray pattern by turning the bezel on
the sprayhead in either direction until the
desired pattern is obtained.

19
 T100e Care

CLEANING
Fig.37

WARNING!
Sprayplate
key DO NOT use ‘powerful’ abrasive or
solvent cleaning fluids when cleaning
the shower as they may damage the
plastic fittings.

Before cleaning, turn off the unit at the

Sprayplate isolation switch to avoid the shower being
accidentally switched on.
IT IS IMPORTANT TO KEEP THE SPRAYHEAD
CLEAN TO MAINTAIN THE PERFORMANCE OF
THE SHOWER. The hardness of the water will
Fig.38 determine the frequency of cleaning. For
example, if the shower is used every day in a
very hard water area, it may be necessary to
clean the sprayhead on a weekly basis.

Sprayplate removal
There is no need to remove the sprayhead from
the hose.
Using the removal tool supplied (fig.37), locate
the three raised ’bosses’ into the three recesses in
the sprayplate. Hold in firmly and twist anti-
clockwise (fig.38). This movement may turn the
cartridge assembly as well until it reaches a ‘stop’.
Hold the cartridge firmly and continue to twist
anti-clockwise. Having loosened the sprayplate
sufficiently, it can be unscrewed and removed
completely.
Clean the sprayplate with a suitable brush or
preferably leave it to soak overnight in a mild
proprietary descalent. Make sure all traces of
scale are removed and thoroughly rinse in clean
water afterwards.
Before replacing the sprayplate, switch the
power back on at the isolating switch and direct
the hose and sprayhead to waste.
Turn the temperature control fully anti-clockwise.
Press the Cold button. This operation will flush
out any loose scale deposits in the unit and
sprayhead. Stop after about thirty seconds.
Refit the sprayplate by screwing clockwise. Use
the tool to screw the sprayplate tight.

20
 T100e Care

INSTRUCTIONS FOR INSTALLERS AND SERVICE ENGINEERS ONLY

CLEANING THE FILTER

The inlet filter is situated inside the solenoid inlet
(fig.39).
To gain access to the filter remove the cover,
then disconnect and remove the compression
fitting. Also, depending on the incoming
pipework arrangements, if there is not enough
slack in the pipework, it could mean the
removal of the unit from the wall.
When cleaning the filter, DO NOT use a sharp Inlet
object, as it will cause damage. It is preferable to filter
use an old toothbrush or similar.

Fig.39

21
 T100e Care

Ref Description Part No

1 Heater can assembly

8.5kW SO7810700

2 Terminal block & wires SO7320900

7 8
3 Stabiliser valve assembly SO7320800

4 Outlet pipe assembly

c/w wires & PRD 85000160
1 5 Solenoid valve 83300450

6 Pressure Relief Device 82800450

2
7 Thermal cut-out (main) 22010070
3
8 PCB – control 7072878

9 PCB – power 7072877

5 – Wire 130mm (brown) 2160338

– Wire 115mm (brown) 2160465

4 – Wire 95mm (brown) 2160449

10 Start/stop switch assembly 82300930

6
11 Cover assembly 84900170

11

10

22
 T100e Care

Ref Description Part No

12 Five mode sprayhead (white) 22010980

13 Brackets 83306160

14 Riser rail 7042935 12

15 Sprayhead holder 83306190

16 Soap dish (white) 22008960

17 Flexible hose (chrome) 28100020

18 Insert trim − cover 7052245

13
19 Insert trim − backplate 7052244

14

15

17 16

18
19

23
 T100e Care

FAULT FINDING
IMPORTANT: Switch OFF the electricity at the mains supply and remove the circuit fuse
before attempting any fault finding inside the unit.

Problem/Symptom Cause Action/cure

1 Shower 1.1 Interrupted power 1.1.1 Blown fuse or circuit breaker. Check
inoperable, no supply. supply. Renew or reset fuse or circuit breaker. If
water flow. it fails again, consult a qualified electrician.
1.1.2 Power cut? Check other appliances and if
necessary, contact local Electricity Supply Co.

1.2 Unit malfunction. 1.2.1 Have unit checked. Ring Customer

Service.

2 Water too hot. 2.1 Not enough water 2.1.1 Increase the flow rate via temperature
flowing through the control.
shower. 2.1.2 Blocked sprayhead − clean blocked
sprayplate.

2.2 Blockage in supply. 2.2.1 Check if stop taps are fully open. Check if
blockage in inlet filter.

2.3 Increase in ambient 2.3.1 Switch to economy power setting and

water temperature. readjust flow rate to give required temperature.

3 Water 3.1 Heater cycling on 3.1.1 See 'Water too hot' causes 2.1, 2.2 and
temperature temperature limiter. 2.3 and their appropriate action/cures. If it
cycling hot/cool at continues, contact Customer Service.
intervals.

4 Water too cool 4.1 Too much flow. 4.1.1 Reduce flow rate via temperature control.
or cold.
4.2 Water pressure 4.2.1 Check low pressure indicator. If lit,
below minimum stated continue with remainder of checks. If not lit, see
on rating label. 4.1 & 4.4.
4.2.2 Is water supply mains or tank fed ?
4.2.3 If tank fed, replumb to mains water
supply or see 4.2.5.
4.2.4 If mains fed, make sure that mains
stopvalve is fully open and that there are no
other restrictions in the supply while shower is
in use, or see 4.2.5.
4.2.5 Fit a pump to give minimum pressure –
contact Customer Service for advice.

24
 T100e Care

FAULT FINDING (continued)

Problem/Symptom Cause Action/cure

4.3 Reduction in 4.3.1 Switch to full power setting and readjust

ambient water the flow rate via the temperature control to give
temperature. required temperature.

4.4 Electrical 4.4.1 Have the unit checked by suitably

malfunction. qualified electrician or contact Customer
Service.

4.5 Thermal cut-out 4.5.1 The thermal cut-out safety device has
operated. operated. Have the unit checked by a suitably
qualified service engineer or contact Customer
Service.

5 Shower varies 5.1 Water pressure has 5.1.1 Wait until the water pressure resumes to
from normal dropped below minimum normal. Low pressure indicator extinguishes.
temperature to cold required. Indicator lit.
during use.

6 Water will not 6.1 Control ribbon cable 6.1.1 Remove cover and connect ribbon cable.
stop flowing from is not connected to PCB.
unit unless switched
off at isolating
switch.

7 Pressure relief 7.1 Blocked sprayhead. 7.1.1 Clean sprayplate and then fit a new PRD.
device has operated
(water ejected from 7.2 Twisted/blocked 7.2.1 Check for free passage through hose.
PRD tube). flexible shower hose. Replace hose if necessary and then fit new PRD.

7.3 Sprayhead not 7.3.1 Fit new PRD. Commission unit with
removed while sprayhead removed.
commissioning.

Note: Identify cause of operation before fitting new PRD unit.

When fitting a new PRD, follow the commissioning procedure.
It is advised all electrical maintenance/repairs to the shower
should be carried out by a suitably qualified person.

UKAS
QUALITY
MANAGEMENT

003

25
 Service Policy TRITON STANDARD GUARANTEE
In the event of a complaint occurring, the Triton Plc guarantee this product against all
following procedure should be followed: mechanical and electrical defects arising from
1 Telephone Customer Service on (024) 7637 faulty workmanship or materials for a period of
2222 (08457 626591 in Scotland and in Northern two years for domestic use only, from the date of
Ireland), having available the model number and purchase, provided that it has been installed by a
power rating of the product, together with the competent person in full accordance with the
date of purchase. fitting instructions.
2 Triton Customer Service will be able to confirm Any part found to be defective during this
whether the fault can be rectified by either the guarantee period we undertake to repair or
provision of a replacement part or a site visit from replace at our option without charge so long as
a qualified Triton service engineer. it has been properly maintained and operated in
accordance with the operating instructions, and
3 If a service call is required it will be booked and has not been subject to misuse or damage.
the date of call confirmed. In order to expedite
your request, please have your postcode available This product must not be taken apart, modified
or repaired except by a person authorised by
when booking a service call.
Triton Plc. This guarantee applies only to
4 It is essential that you or an appointed products installed within the United Kingdom
representative (who must be a person of 18 years and does not apply to products used
of age or more) is present during the service commercially. This guarantee does not affect
engineer's visit and receipt of purchase is shown. your statutory rights.
5 A charge will be made in the event of an What is not covered:
aborted service call by you but not by us, or
1 Breakdown due to: a) use other than
where a call under the terms of guarantee has
domestic use by you or your resident family;
been booked and the failure is not product related b) wilful act or neglect; c) any malfunction
(i.e. scaling and furring, incorrect water pressure, resulting from the incorrect use or quality of
pressure relief device operation, electrical electricity, gas or water or incorrect setting of
installation faults). controls; d) faulty installation.
6 If the product is no longer covered by the 2 Repair costs for damage caused by foreign
guarantee, a charge will be made for the site visit objects or substances.
and for any parts supplied. 3 Total loss of the product due to non-
7 Service charges are based on the account being availability of parts.
settled when work is complete, the engineer will 4 Compensation for loss of use of the product
then request payment for the invoice. If this is not or consequential loss of any kind.
made to the service engineer or settled within ten 5 Call out charges where no fault has been
working days, an administration charge will be found with the appliance.
added. 6 The cost of repair or replacement of pressure
Replacement Parts Policy relief devices, sprayheads, hoses, riser rails
Availability: It is the policy of Triton to maintain and/or wall brackets, isolating switches, electrical
availability of parts for the current range of cable, fuses and/or circuit breakers or any other
products for supply after the guarantee has accessories installed at the same time.
expired. Stocks of spare parts will be maintained 7 The cost of routine maintenance,
for the duration of the product’s manufacture and adjustments, overhaul modifications or loss or
for a period of five years thereafter. damage arising therefrom, including the cost of
repairing damage, breakdown, malfunction
In the event of a spare part not being available a
caused by corrosion, furring, pipe scaling,
substitute part will be supplied. limescale, system debris or frost.
Payment: The following payment methods can be
used to obtain spare parts:
1 By post, pre-payment of pro forma invoice by
cheque or money order.
2 By telephone, quoting credit card (MasterCard Customer Service:  (024) 7637 2222
or Visa) details.
Scottish and Northern Ireland
3 By website order, www.tritonshowers.co.uk Customer Service: 08457 626591

Triton Plc Trade Installer Hotline:  (024) 7632 5491

Shepperton Park Fax: (024) 7632 4564
Caldwell Road www.tritonshowers.co.uk
Nuneaton
Warwickshire CV11 4NR E mail: technical@triton.plc.uk