EXCITE PLUS

electric shower
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FOR YOUR SERVICE REFERENCE IMPORTANT SAFETY ADVICE

NOTE DOWN THE PRODUCT CODE BELOW The shower unit MUST BE switched off at the
(FROM THE FRONT OR TOP OF THE BOX) isolating switch when not in use. This is a
safety procedure recommended for all
electrical appliances.
The shower head and hose supplied with this
product are a safety critical part of your shower.
Failure to use genuine Triton parts may cause
injury and invalidate your guarantee.
ALTERNATIVELY REGISTER BY TEL: 024 7637 8321

INSTALLATION AND OPERATING INSTRUCTIONS

Please read this book thoroughly and familiarise yourself with all instructions before commencing
installation and keep it for future reference.
The shower installation MUST be carried out by a suitably qualified person, in the sequence of
this instruction book.

2181363H - October 2022

 INTRODUCTION - PLEASE READ

PLEASE READ THIS IMPORTANT SAFETY INFORMATION

Products manufactured by Triton are safe and without risk provided they are
installed, used and maintained in good working order in accordance with our
instructions and recommendations.
WARNING: DO NOT operate the appliance if frozen, or suspected of being frozen.
It must thaw out before using.
DO NOT operate the appliance if the shower head or spray hose becomes damaged.
DO NOT restrict flow out of the appliance by placing shower head in direct contact
with your body.
DO NOT operate the appliance if water ceases to flow during use or if water has
entered inside the unit because of an incorrectly fitted cover.
WARNING: If restarting the appliance immediately after stopping, be aware
that a slug of hot water will be expelled for the first few seconds.
The shower head must be descaled regularly.
Fit only shower heads recommended by the manufacturer and never fit any
additional device to restrict the water outlet flow.
The outlet must not be connected to any tap or fitting other than those specified.
This appliance is intended to be permanently connected to the water mains and
not connected by a hose set.
A suitable double pole isolation switch for supply disconnections must be
incorporated in the fixed wiring circuit in accordance with current wiring rules.
See Electrical Installation section for further details.
The water inlet of this appliance shall not be connected to inlet water obtained from
any other water heating system.

Mains water pressure only.

Minimum inlet pressure 100kPa (1 bar) 150kPa (1.5 bar) for 10.5kW
Maximum inlet pressure 1000kPa (10 bar)

This book contains all the necessary fitting and operating instructions for
your electric shower.
Care taken during the installation will provide a long, trouble-free life from
your shower.

WARNING
This appliance can be used by children aged from 3 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children may not play with the appliance. Cleaning and user
maintenance shall not be made by children.

2
 DO NOT restrict flow out of shower by placing showerhead in direct contact with your body.
DO NOT operate the shower if water ceases to flow during use or if water has entered inside
the unit because of an incorrectly fitted cover.
WARNING: If restarting IMPORTANT - PLEASE after
the shower immediately READ THESE be aware that a slug of
stopping,
hot water willGENERAL
be expelledGUIDANCE NOTES
for the first few BEFORE PROCEEDING
seconds.

1 GENERAL 2.3 DO NOT solder pipes or fittings within 300mm

of the shower unit, as heat can transfer along
1.1 Isolate the electrical and water supplies before
removing the cover. the pipework and damage components.
1.2 Read all of these instructions and retain them 2.4 DO NOT fit any form of outlet flow control as
the outlet acts as a vent for the heater can.
for later use.
2.5 DO NOT use excessive force when making
1.3 DO NOT take risks with plumbing or electrical
connections to the flexible hose or shower
equipment.
head, finger tight is sufficient.
1.4 Isolate electrical and water supplies before
2.6 All plumbing connections must be completed
proceeding with the installation.
before making the electrical connections.
1.5 The unit must be mounted onto the finished
2.7 This appliance MUST NOT be connected to
wall surface (on top of the tiles). DO NOT tile
the inlet supply by a hose-set.
up to or seal around ANY PART of the unit
using silicone sealer after fixing to the wall.
Special care must be taken NOT TO BLOCK
3 ELECTRICAL
3.1 The installation must comply with BS 7671
OR SEAL ANY PRD VENTS ON THE UNIT. ‘Requirements for electrical installations’ (IEE
1.6 Contact Customer Experience (see back page), wiring regulations), building regulations or any
if any of the following occur: particular regulations as specified by the local
a) If it is intended to operate the shower at Electrical Supply Company.
pressures above the maximum or below the 3.2 This appliance MUST be earthed.
minimum stated. 3.3 In accordance with ‘The Plugs and Sockets etc.
b) If the unit shows a distinct change in performance. (Safety) Regulations 1994’, this appliance is
c) If the shower is frozen. intended to be permanently connected to the
1.7 If it is intended to operate the shower in areas fixed wiring of the electrical mains system.
of hard water (above 200 ppm temporary 3.4 Make sure all electrical connections are tight to
hardness), a scale inhibitor may have to be prevent overheating.
fitted. For advice on the Scale Inhibitor, 3.5 A 30mA residual current device (RCD) MUST
contact Customer Experience. be installed in all UK electric and pumped
1.8 The shower head must be cleaned regularly shower circuits. This may be part of the
with descalent to remove scale and debris, consumer unit or a separate unit.
otherwise restrictions to the flow on the outlet 3.6 Switch off immediately at isolating switch if
of the unit will result in higher temperatures water ceases to flow during use.
and could also cause the (PRD) Pressure Relief 3.7 Other electrical equipment i.e. extractor fans,
Device in the unit to operate. pumps must not be connected to the circuits
1.9 This product is not suitable for mounting into within the unit.
steam rooms or steam cubicles.
3.8 Switch off at isolating switch when not in use.
2 PLUMBING This is a safety procedure recommended with
2.1 The plumbing installation must comply with all electrical appliances.
Water Regulations, Building Regulations or any 3.9 As with all electrical appliances it is
particular regulations as specified by Local recommended to have the shower and
Water Company or Water Undertakers and installation checked at least every two years by
should be in accordance with BS EN 806. a competent electrician to ensure there is no
2.2 The supply pipe must be flushed to clear debris deterioration due to age and usage.
before connecting to the shower unit.

3
 GENERAL ADVICE TO USERS

The following points will help you understand IMPORTANT ADVICE TO USERS
how the shower operates:
a. The electric heating elements operate at a
constant rate at your chosen power setting. COMMISSIONING ADVICE
It is the rate of the water passing through When first installed the unit will be empty.
the heater can which determines the water It is essential the unit should contain water
temperature. The slower the flow, the hotter before the elements are switched on. It is
the water becomes; the faster the flow, the vital that the commissioning procedure
cooler the water. is followed. Failure to carry out this
b. During winter, the mains water supply will be operation will result in damage to the unit
cooler than in the summer. The flow rate will and will invalidate the guarantee.
vary between seasons at any one temperature
setting. At different times of the year you
may have to adjust the position of the
temperature control to maintain your desired ADVISORY - CLEANING
temperature setting. It is recommended that all products
c. The stabiliser valve minimises variations in are cleaned using warm, soapy water.
shower temperature during mains water DO NOT use abrasive or aggressive
pressure changes. If changes in shower chemical cleaning products as this may
temperature are experienced during normal affect the product surface finish and
use, it will most likely be caused by the invalidate your guarantee.
water pressure falling near to or below the
minimum level. The drop in pressure may
be due to water being drawn off at other
points in the house whilst the shower is in
use. If pressure drops appreciably below
the minimum, the heating elements will
automatically cut out.
NOTE: If ever the water becomes too hot and
you cannot obtain cooler water, first check
that the sprayplate in the shower head has not
become blocked.
DO NOT place items such as soap or shampoo
bottles on top of the unit. Liquid could seep
through the joint between the cover and backplate.

To check the product suitability for commercial and multiple installations, please contact Triton’s
specification advisory service before installation. Please see back of book for contact information.

4
PLEASE USE THE FOLLOWING CHECK LIST TO AID YOUR INSTALLATION
Tick off as
you complete
SECTION

1 Check that the water supply will satisfy requirements............................................... 1

SECTION

2 Check that water & cable entry points of the unit meet requirements...................... 2

SECTION

3 Check that the electric supply will satisfy requirements............................................. 3

SECTION

4 Siting of the shower.................................................................................................. 4

SECTION

5 Plumbing installation................................................................................................ 5

SECTION

6 Electrical installation................................................................................................. 6

SECTION

7 Fit to the wall & connect the shower supplies........................................................... 7

SECTION

8 Fitting the cover....................................................................................................... 8

SECTION

9 ONLY Commission the shower in the way described............................................. 9

SECTION

10 Familiarise yourself with the user operating instructions............................................ 10

5
 CONTENTS Page

INTRODUCTION
IMPORTANT SAFETY INFORMATION & GENERAL GUIDANCE NOTES (please read)
GENERAL ADVICE TO USERS
INSTALLATION CHECK LIST (PLEASE FOLLOW & COMPLETE)

SPECIFICATIONS....................................................................................................... 7

DIMENSIONS & CABLE/WATER ENTRY POINTS........................................................ 8

ELECTRICAL REQUIREMENTS............................................................................. 9 - 10

INSTALLING THE SHOWER....................................................................11 - 20

Siting of the shower.................................................................................... 11 - 12
Plumbing installation.......................................................................................... 13
Electrical installation........................................................................................... 14
Fit to the wall & connect shower supplies................................................... 14 - 17
Fitting the cover.......................................................................................... 18 - 19
COMMISSIONING PROCEDURE................................................................20

USER OPERATING INSTRUCTIONS & FUNCTIONS..................................21 - 22

Cleaning the filter - installers & service engineers only ������������������������������������������� 23

Fault finding/Troubleshooting.......................................................................... 24 - 25

Spare parts............................................................................................................. 26

SHOWER CONTROLS - QUICK USER GUIDE..................................................27

UK Service Policy/UK Guarantee................................................................. Rear cover

PRODUCT FICHE

Model 8.5kW 9.5kW

Load Profile XS XS

Energy Efficiency Class A A

Energy Efficiency (%) 39 39

Annual Electricity Consumption (kwh) 482 483

Sound Power Level (db) 15 15

6
SECTION

1 check list SPECIFICATIONS

ELECTRICAL

Nominal power - rating at 240V Nominal power - rating at 230V

8.5kW – (40A MCB rating) 7.8kW – (40A MCB rating)

9.5kW – (40A MCB rating) 8.7kW – (40A MCB rating)

10.5kW – (45A MCB rating) 9.6kW – (45A MCB rating)

PLUMBING (see page 11 & 12 for water regulations)

Supply Source Mains pressure cold water only

Minimum running pressure and flow to the inlet 100kPa (1.0 bar) at 8 litres per minute for
of the shower for full performance 8.5kW & 9.5kW

150kPa (1.5 bar) at 11 litres per minute for 10.5kW

Maximum static pressure 1000 kPa (10 bar)

Maximum inlet temperature 28°C

Minimum inlet temperature 2°C

Inlet connection 15mm diameter

Outlet connection ½” BSP male thread

MATERIALS

ABS Backplate, cover, controls, shower head

Acetal Sprayplate

Minerally insulated corrosion resistant metal Elements

sheathing

STANDARDS and APPROVALS

Splashproof rating IPX4

Safety Complies with the requirements of current

British and European safety standards for
household and similar electrical appliances

BEAB Complies with requirements of the British

Electrotechnical Approvals Board (BEAB)

CE/UKCA Meets with Compliance with European/UK

Community Directives

7
 SECTION
DIMENSIONS & ENTRY POINTS check list 2
Fig.1 DIMENSIONS
210 mm 112 mm
324 mm

Fig.2 ENTRY POINTS

WATER = Back = Others

Left: Bottom, Back, Top & Side.

Right: Bottom, Back & Side.

CABLE = Back = Others

Left: Bottom, Back, Top & Side.

Right: Bottom, Back & Side.

Inlet connection: 15mm diameter.

Outlet connection: ½” BSP male thread.

8
SECTION

3 check list ELECTRICAL REQUIREMENTS

ELECTRICAL REQUIREMENTS
Fig.3 - Illustrative purposes only
WARNING!
W-006-A
THIS APPLIANCE MUST BE EARTHED
Triton Showers,
Triton Road, Nuneaton,
Warwickshire, CV11 4NR

The installation, supply cable and circuit xxxx

protection must conform with BS 7671 (IEE
wiring regulations) and be sufficient for the
amperage required.
The following notes are for guidance only:
1 The shower must only be connected to a
230-240V ac supply. If you are installing a
shower with a kilowatt rating above 9kW, it
is advisable to contact the local electricity
supply company. Fig.4 Schematic of installation circuit
1.1 The electrical rating of the shower is shown
Pull cord
on the rating label (Fig.3) within the unit. isolating switch
2 Before making any sort of electrical
connection within the installation, make
Shower
sure that no terminal is live. If in any doubt, RCD unit
switch off the whole installation at the mains (can be part of
consumer unit)
supply and remove the correct fuse.
3 The shower must be connected to its own
independent electrical circuit. IT MUST NOT
be connected to a ring main, spur, socket
outlet, lighting circuit or cooker circuit. Consumer
Fuse or
3.1 The electrical supply must be adequate for MCB unit Meter Incoming
the loading of the unit and existing circuits. supply
4 Check your consumer unit (main fuse box) 80A or 100A fuse
has a main switch rating of 80A or above main switch
and that it has a spare fuse way which will Meter
take the fuse or Miniature Circuit Breaker tails
(MCB) necessary for the shower (Fig.4).
4.1 If your consumer unit has a rating below
80A or if there is no spare fuse way, then the Table A
installation will not be straightforward and
may require a new consumer unit serving CIRCUIT PROTECTION
the house or just the shower. unit cartridge
4.2 You will need to contact the local electricity rating MCB fuse
company. They will check the supply and
carry out what is necessary. 7.0kW 30/32A 30A
5 For close circuit protection DO NOT use a 7.5kW 32A 35A
rewireable fuse. Instead use a suitably rated 8.0kW 40A 35A
Miniature Circuit Breaker (MCB) or cartridge 8.5kW 40A 45A
fuse (see Table A).
9.0kW 40A 45A
5.1 A 30mA residual current device (RCD)
9.5kW 40/45A 45A
MUST be installed in all UK electric and
pumped shower circuits. This may be part of 10.5kW 45A 45A
the consumer unit or a separate unit.

9
 SECTION
Continued 3
6 A 45 amp double pole isolating switch with 9.3 In any event, it is essential that individual
a minimum contact gap of 3mm in both site conditions are assessed by a competent
poles must be incorporated in the circuit. electrician in order to determine the correct
6.1 It must have a mechanical indicator showing cable size and permissible circuit length.
when the switch is in the OFF position, and
Table B
the wiring must be connected to the switch
without the use of a plug or socket outlet.
Twin and earth PVC insulated cable
6.2 The switch must be accessible and clearly Current carrying capacity
able, but out of reach of a person
u xed bath or shower, except for the Clipped direct
cord of a cord operated switch, and should or buried in a
be placed so that it is not possible to touch Installed in an In conduit non-insulated
the switch body while standing in a bath or insulated wall trunking wall
shower cubicle. It should be readily accessible
to switch off after using the shower. 6mm² 6mm² 6mm²
32A 38A 46A
7 Where shower cubicles are located in any 10mm² 10mm² 10mm²
rooms other than bathrooms, all socket 43A 52A 63A
outlets in those rooms must be protected by 16mm² 16mm² 16mm²
a 30mA RCD. 57A 69A 85A
8 The current carrying capacity of the cable
must be at least that of the shower circuit Note: Cable selection is dependent on
protection (see Table B). derating factors
8.1 To obtain full advantage of the power
provided by the shower, use the shortest *The method below may be used by
cable route possible from the consumer unit installers to determine the approximate
to the shower. size of the incoming cable.
8.2 It is also necessary to satisfy the disconnection 6mm2 10mm2 16mm2
time and thermal constraints which means
that for any given combination of current
demand, voltage drop and cable size, there is
a maximum permissible circuit length.
9 The shower circuit should be separated from
other circuits by at least twice the diameter
of the cable or conduit.
9.1 The current rating will be reduced if the
cabling is bunched with others, surrounded 1. Measure the width of an individual strand,
by thermal loft or wall insulation or placed and half that measurment to find (r),
in areas where the ambient temperature e.g: 1.34mm ÷ 2 = (r) 0.67mm
is above 30°C. Under these conditions,
derating factors apply and it is necessary to 2. Multiply (r) x (r) x 3.14,
select a larger cable size. e.g: (r) 0.67 x (r) 0.67 x 3.14 = 1.41mm2
9.2 In the majority of installations (see 3. Multiply this by the number of wire strands
Table B), the cable will unavoidably be (usually 7), e.g: 1.41mm2 x 7 = 9.87mm2.
placed in one or more of the above
4. The number obtained would suggest
conditions. This being so, it is strongly
recommended to use a minimum of 10mm 10mm2 wiring.
cabling throughout the shower installation. *PLEASE NOTE: If unsure, consult a qualified Electrician.

10
SECTION

4 check list Installation - SITING OF THE SHOWER

SITING OF THE SHOWER

The installation must be in accordance with
Water Regulations/Bylaws - see page 7 for Mains electric supply
(via double pole switch)
water specifications
• If it is intended to operate the shower at
pressures above the maximum or below
Double
the minimum stated, contact Customer pole
Experience for advice. isolating
switch
• If the stated flow rates are not available,
it may not be possible to achieve optimum
performance from the unit throughout Shower
unit Switch may
the year. The shower will continue to be wall
Isolating
operate on a reduced heat setting if the stopvalve mounted
in accordance
running pressure falls to 0.7 bar (1.2 bar with IEE regs.
for 10.5kW), there will be a noticeable
reduction in flow and temperature from the Mains
shower head. water
supply
• During periods of high ambient temperatures
it may be necessary to select the economy
power setting to achieve your preferred
shower temperature. Separate permanently
connected supply
Fig.5 shows a typical system layout. from consumer unit

NOTE: The control knobs are an integral part of

the cover. Do not attempt to remove them.
Fig.5 (diagrammatic view – not to scale)
• Refer to fig.6 for the correct siting of the
shower. Position the unit where it will NOT
be in direct contact with water from the
shower head. Position the shower unit
vertically.
• Allow enough room between the ceiling and
the shower to access the cover top screws.
• Mark out entry points and routing of the
water and electric supplies into the shower.

11
 SECTION
Continued 4
IMPORTANT: Water regulations (fig.6)
• It is required that the shower head be WARNING
‘constrained by a fixed or sliding attachment The shower MUST NOT be
so that it can only discharge water at a point positioned where it will be
not less than 25mm above the spill-over level subjected to freezing conditions.
of the relevant bath, shower tray or other
fixed appliance’.
• If the riser kit is supplied with a ‘soapdish
hose retainer’ or bespoke ‘hose retainer’, it Shower unit can
be mounted either
will in most cases meet this requirement. If side of riser rail
the shower head can still be placed within a
bath, basin or shower tray within the 25mm
limit, then a double check valve or similar,
MUST be fitted in the supply pipework
to prevent back-flow.
Height of
Pressure relief safety device shower head
and shower
• A pressure relief device (PRD) is designed to suit user's
requirement
into the shower unit which complies with
European standards. The PRD provides a level
of appliance protection should an excessive
build up of pressure occur within the shower.
DO NOT operate the shower with a damaged or Shower unit
kinked shower hose, or a blocked shower head. 25 mm minimum must not
be within
This may cause the PRD to operate. an area
Spillover 1 metre
• When commissioning, the shower head level from base
Outline of bath
must be removed from the flexible hose. or shower tray
Failure to follow this procedure may cause
the PRD to operate.
• Make sure the shower is positioned over a
bath or shower tray. If the PRD operates, *Fig.6 *(diagrammatic view – not to scale)
then water will eject from the bottom of
the unit. Should this happen, turn off the
electricity and water supplies to the shower IMPORTANT: If installing onto a tiled wall,
at the isolating switch and stopvalve. ALWAYS mount the unit on the surface of
Contact Customer Experience for advice on the tiles. NEVER tile up to the unit.
replacing the PRD.

IMPORTANT: The unit must be mounted on

a flat surface which covers the full width and
length of the backplate. It is important that
the wall surface is flat otherwise difficulty
may be encountered when fitting the cover
and subsequent operation of the unit may
be impaired.

12
SECTION

5 check list Installation - PLUMBING INSTALLATION

PLUMBING INSTALLATION
IMPORTANT INFORMATION
Plumbing to be carried out before wiring
The outlet of the shower acts as a vent
• DO NOT use jointing compounds on any
and must not be connected to anything pipe fittings for the installation.
other than the hose and shower head
• DO NOT solder fittings near the shower unit
supplied. as heat can transfer along the pipework and
damage components.
Fig.7 • Compression fittings MUST be used to
connect to the inlet of the shower (fig.7).
Push-on fittings must NOT be used as full
engagement cannot be guaranteed.
• If installing a feed pipe from the back or
bottom, the centre of the inlet valve to the
wall surface is 21mm (fig.7).
NOTE: If entry is from the back, the nut of the
compression fitting will be partially behind the
surface of the wall. This area MUST be left clear
when plastering and tiling around the pipework
in order to make the nut accessible for future
adjustments.
NOTE: An additional stopvalve (complying with
Water Regulations) must be fitted in the mains
water supply to the shower as an independent
means of isolating the water supply should
maintenance or servicing be necessary. If this
isolator is fitted in a loft space, the loft must
21mm have a fixed access ladder and be boarded, with
appropriate lighting from the access point to the
isolator.
IMPORTANT: Before completing the connection
of the water supply to the inlet of the shower, flush
out the pipework to remove all swarf and system
debris. This can be achieved by connecting a hose
to the pipework and turning on the mains water
supply long enough to clear the debris to waste.

13
 SECTION
Installation - ELECTRICAL INSTALLATION check list 6
ELECTRICAL INSTALLATION NOTE: Deviations from the designated entry
points will invalidate product approvals. The
IMPORTANT: Switch off the electricity supply at cable entry points are listed on page 8.
the mains before proceeding.
• Seal around rear entry cable to prevent water
• The supply cable MUST be secured either by ingress into the wall.
routing through conduit, in trunking, or by
embedding in the wall, in accordance with
IEE regulations.
NOTE: Conduit entry can only be from rear.

SECTION
Installation - FIT TO THE WALL & CONNECT THE SHOWER SUPPLIES check list 7
FIT TO THE WALL & CONNECT THE Fig.8
SHOWER SUPPLIES
• The water inlet has been designed to Decide on Left or Right entry
allow left or right fitting (fig.8). Decide
the inlet direction and then turn the inlet
either left or right and secure using the
retaining screw.

IMPORTANT!
The water inlet MUST ONLY be used in
the Left or Right entry position.

Turn the inlet to the appropriate side

Insert the retaining screw

14
SECTION

7 Continued

The shower cover has been designed with four

Fig.9 Left hand side
‘cut out’ bottom pipe access points and the
top rear of the
backplate backplate has been designed with one ‘cut out
top rear - fig.9 shows the top access backplate
‘Cut out’ rear backplate position and the bottom cover ‘cut out’
pipe access point
positions.
• Decide if top or bottom pipe entry is
required.
• Once chosen, carefully remove the
appropriate ‘cut out’ using a junior
hacksaw and file.

PLEASE NOTE: NONE of the 'cut outs'

are designed to 'snap out'. ONLY a junior
hacksaw, file or suitable knife should be used.
Damage to the backplate or lower trimplate
may invalidate product specifications
and warranty.

‘Cut out’ bottom cover

pipe access points

15
 SECTION
Continued 7
Fitting Procedure
Fig.10
• Turn off water supply either at the mains
stopvalve or the isolating stopvalve.
• Temporarily connect the mains water supply
to the inlet of the shower using a 15mm x
15mm compression fitting. Fixing hole

• Use the backplate as a template making sure

it is level and mark the fixing holes (fig.10).
• Remove the unit from the wall. Drill and
plug the wall. An appropriate drill bit should
be used. If the wall is plasterboard or a soft
building block, appropriate wall plugs should
be fitted.
• Screw the top fixing screw into position
leaving the base of the screw head protruding
around 6mm out from the wall. Hook the
backplate over the top screw and fit the
bottom fixing screw into position.
Fixing hole
• Connect the mains water supply to the inlet
DO NOT use excessive force when making
the connection.
• Make sure the backplate is square on the
wall and tighten the retaining screws which
hold it to the wall. WARNING
• Turn on the mains water supply and check Check there are no hidden cables or
for leaks in the pipework connection to the pipes before drilling holes for wall plugs.
shower. Use great care when using power tools near
NOTE: At this stage no water can flow through water. The use of a residual current device
the unit. (RCD) is recommended when
IMPORTANT: A suitable sealant should always using power tools.
be used to seal around the incoming pipework to
prevent water entering the wall.

16
SECTION

7 Continued

• Route the cable into the shower unit for

Fig.11 connection to the terminal block (fig.11)
as follows:
Earth cable to terminal marked
Neutral cable to terminal marked N
Terminal
block Live cable to terminal marked L
IMPORTANT: When connecting the cable fully
tighten the terminal block screws and make sure
that no cable insulation is trapped under the
screws. Loose connections can result in cable
overheating.

• Fig.12 shows a schematic wiring diagram.

2
L
1 NOTE: The supply cable earth conductor must
E be sleeved. The outer sheath of the supply cable
5 must be stripped back to the minimum.
N 3
• The use of connections within the unit or
6 3
other points in the shower circuit to supply
power to other equipment i.e. extractor fans,
pumps etc. will invalidate the guarantee.
• DO NOT switch on the electricity supply
until the shower cover has been fitted.
7

4 NOTE: The elements on UK models are to

240V specification and will give a lower kW
rating if the voltage supply is below 240V.
outlet inlet

1. Terminal block 5. Thermal cut-out (main)

2. Start/Stop switch 6. Neon - power
3. Power selector 7. Element
Microswitch
4. Solenoid valve Fig.12

T00404
17
SECTION

8 check list Installation - FITTING THE COVER

Fig.13
FITTING THE COVER
IMPORTANT: Before finally fitting the cover, the
following steps must be taken:
a. Check the plumbing connections are
watertight.
b. Check the terminal block screws are fully
tightened.
c. Make sure the pipe and cable entering
the unit do not prevent the cover locating
correctly to the backplate.
d. Check the power selector is in the COLD
position and the temperature control
points to number 10.
• Offer the cover to the unit.
• Plug the neon located on the backplate into
the bracket inside the cover (fig.13). The
neon clips into the housing on the back of
the START/STOP button.
• Carefully guide the cover onto the backplate
making sure the wires are not trapped.
NOTE: DO NOT remove the cable tie in this unit.
Figs 14, 15, 16 and 17 on page 19 show the
correct control knob position when replacing the
cover.
• Check to ensure that the wiring is not
trapped and replace the cover squarely to
the backplate and guide into position so that
the knobs locate correctly into the splined
spindles.
• Should any difficulty arise, recheck the
points above.
• While applying slight pressure to the cover,
secure in position with the retaining screws.
• Fit the Riser Rail and Kit (see kit
instructions).

WARNING
COVER RETAINING SCREWS
ONLY the SUPPLIED SCREWS should be
used. The use of non supplied screws WILL
invalidate product specifications & warranty.

18
 SECTION
Continued 8

1. With the cover off the

shower, turn the POWER
selector spindle clockwise
until the flat section is on
the left hand side (fig.14). 2. With the cover off the
shower, turn the
stabiliser valve spindle fully
clockwise until
resistance is felt (fig.15).

Flat section
to left
hand side

Fig.14

Stabiliser
valve Fig.15

3. With the cover off the

shower, turn the power
4. With the cover off
selector to the COLD
the shower, turn the
position (fig.16).
temperature control
until it points at fully hot
(fig.17).

Fig.16

Fig.17

19
SECTION

10 check list COMMISSIONING !! IMPORTANT !!

Fig.18 WARNING
Power selector Before normal operation of the shower, it
to COLD is essential the following commissioning
procedure is completed correctly.

COMMISSIONING PROCEDURE
The first operation of the shower is intended
to flush out any remaining unit debris and
to make sure the heater unit contains water
before the elements are switched on.
This operation MUST be carried out WITH
the flexible hose screwed to the outlet but
Temperature
control. WITHOUT THE SHOWER HEAD ATTACHED.
Turn fully Make sure the outlet of the flexible hose is
clockwise directed to waste.
IMPORTANT: Failure to turn the control to
the minimum flow position MAY cause the
PRD to operate.
1. Before turning on the electric and mains
Start/Stop water supplies to the shower, make sure that
button the power selector is at the COLD position
and the temperature control is turned to fully
clockwise to MINIMUM flow (fig.18).
2. Turn on the mains water supply to the shower
at the isolating stopvalve and then turn on the
Fig.19 electric supply to the shower at the isolating
switch.
3. Press the Start/Stop button (fig.18) and
wait until water starts to flow from the
flexible hose.
4. Slowly rotate the temperature control fully
anti-clockwise to the maximum flow
position (fig.19). It will take about thirty
seconds for a smooth flow of water to be
obtained while air and any debris is flushed
from the shower.
• When a smooth flow of water is obtained,
rotate the temperature control from
Temperature minimum to maximum several times to
control. release any trapped air within the unit.
Turn fully
• Once flushing out has been completed, stop
anti-clockwise
the water flow by pressing the Start/Stop
button.
• Fit the shower head to the flexible hose and
place in the shower head holder.
The shower is now ready for normal operation.

20
 SECTION
USER OPERATING INSTRUCTIONS check list 10
OPERATING THE SHOWER - (fig.20)
Fig.20 Power selector
Make sure the commissioning procedure
has been carried out.

To start the shower

• Press the Start/Stop button and water will flow.

To stop the shower

• Press the Start/Stop button and water will High Cold
cease to flow.
• After stopping the unit MUST be isolated via
the 45amp-isolating switch.
Economy

WARNING Temperature
If restarting immediately after stopping, control
be aware that a slug of hot water will be
expelled for the first few seconds.

To use the power selector

The power selector has three positions - COLD, COLDER HOTTER
ECONOMY and HIGH.

Cold setting - single blue line.

• The cold setting does not provide any heat
from the heater can to the incoming water.
Economy setting - single red line.
• Economy uses only one of the elements within Start/Stop button
the heater can.
NOTE: If the stated flow rate required for the unit
cannot be met due to low water pressure, it will
be necessary to operate the unit on this setting
during the warmer months because of flow rate
limitations entering the unit.
High Setting - double red lines.
• High uses both of the elements within the
heater can.
IMPORTANT: It will take a few seconds for the
temperature to stabilise once changes have been
made.

21
SECTION

10 Continued

To adjust the shower temperature - temperatures within the unit, the device will
Economy and High settings only disconnect the heating elements. It will require a
visit from a qualified engineer to determine the
• The water temperature is altered by increasing
nature of the fault and replace the safety device
or decreasing the flow rate of the water
once the unit has been repaired.
through the shower via the temperature
control (fig.20). Two Stage Pressure Switch
• After obtaining your showering temperature, This unit is fitted with a two stage pressure
the knob can be left as the normal setting switch. In normal operation, 1 Bar running inlet
and should only need altering to compensate pressure is required to enable the shower to
for seasonal changes in ambient water operate at full power. In the event a low pressure
temperature. condition (down to 0.7 Bar), the shower will
NOTE: The preferred knob position on ECONOMY continue to operate at a reduced power setting.
will give a different temperature to the same Below 0.7 bar pressure, all power to the elements
position on HIGH. will be removed. Power to the elements will be
restored once the minimum appropriate inlet
To decrease the shower temperature pressure is re-established.
• Turning the temperature control anti-
clockwise will increase the flow of water
through the shower and make the water NOTE: In normal use, it is in order to leave the
water supply permanently on to the shower
colder.
unit, but as with most electrical appliances, the
To increase the shower temperature unit MUST be switched off at the isolating
switch when not in use.
• Turning the temperature control clockwise
will decrease the flow of water through the
shower and make the water hotter.

NOTE: It is advisable that the showering

temperature is satisfactory by testing with your
hand before stepping under the shower head.
There will always be a time delay of a few
seconds between selecting a flow rate and the
water reaching the stable temperature for that
flow rate.

OPERATING FUNCTIONS
Temperature Protection
During normal operation if the temperature
exceeds the showering safety limit the power
to the elements will be removed completely,
although water will continue to flow. When the
temperature has cooled sufficiently, power to the
elements will be automatically restored to the
settings at the time of interruption.

Abnormal Safety cut-out

The unit is fitted with a non-resettable thermal
cut-out safety device. In the event of abnormal
operation which could cause unsafe

22
 CLEANING THE FILTER

Instructions
for installers andfor
INSTRUCTIONS
Instructions FOR installers
engineers onlyand
INSTALLERS
service ANDservice
SERVICE engineers only
ENGINEERS ONLY
CLEANING THE FILTER
It is recommended that the filter is periodically
cleaned in order to maintain the performance of
the shower. It is essential that this operation is
carried out by a competent person.
IMPORTANT: Before servicing, switch off the
electricity supply at the mains.
• Switch off the water supply at the lsolator
valve.
• The inlet filter is situated inside the water inlet
fitting (fig.21).
• To gain access to the filter, remove the cover.
• Unscrew the filter cap from the bottom­­­of the
inlet pipe.
Inlet • Inspect the ‘O’ ring for damage when the
filter cap is removed.
Filter
assembly • When cleaning the filter, DO NOT use a sharp
object as it will cause damage. It is preferable
‘O’ ring to use an old toothbrush or similar.
• To reassemble, follow the procedure in
reverse.
• Make sure that the sealing ‘O’ ring is in place.
• DO NOT over tighten the filter cap on
reassembly.
NOTE: Full commissioning procedure will need
to be performed after cleaning of the filter - see
page 20 for information on commissioning
procedure.
Fig.21

23
 FAULT FINDING/TROUBLESHOOTING

IMPORTANT: Switch OFF the electricity at the mains supply and remove the circuit fuse before
attempting any fault finding inside the unit.

Problem Cause Action

1 Shower inoperable, 1.1 Interrupted power 1.1.1 Blown fuse or circuit breaker. Check supply.
no water flow. supply. Renew or reset fuse or circuit breaker. If it fails
again, consult a qualified electrician.

1.2 Unit malfunction. 1.2.1 Power cut. Check other appliances and if
necessary, contact local Electricity Supply Co.

1.2.2 Have unit checked. Contact Customer

Experience.

2 Water too hot. 2.1 Not enough water 2.1.1 Increase flow rate via temperature control.
flowing through the
2.1.2 Blocked shower head — clean or replace
shower.
blocked sprayplate in shower head.

2.2 Blockage in supply. 2.2.1 Check if stop valves are fully open. Check if a
blockage in the inlet filter.

2.3 Increase in ambient 2.3.1 Readjust flow rate to give increased flow.
water temperature.
2.3.2 Select ECONOMY power.

3 Water temperature 3.1 Heater cycling on 3.1.1 See Water too ho’ causes 2.1, 2.2 and 2.3 and
cycling hot/cool at temperature limiter. their appropriate action/cures. If it continues
intervals. contact Triton Customer Experience.

4 Water too cool 4.1 Too much flow. 4.1.1 Reduce flow rate via temperature control.
or cold.
4.2 Water pressure below 4.2.1 Is water supply mains or tank fed?
minimum required
4.2.2 If tank fed, replumb to mains water supply or
(see rating label).
see 4.2.4.

4.2.3 If mains fed, make sure that mains stopvalve

is fully open and that there are no other
restrictions in the supply while shower is in use,
or see 4.2.4.

4.2.4 Fit pump to give minimum pressure (see rating

label). Contact Customer Experience for advice.

4.3 Reduction in ambient 4.3.1 Readjust flow rate to give reduced flow.
water temperature.
4.3.2 Select HIGH power.

24
 FAULT FINDING/TROUBLESHOOTING

IMPORTANT: Switch OFF the electricity at the mains supply and remove the circuit fuse before
attempting any fault finding inside the unit.

Problem Cause Action

4 Water too cool 4.4 Electrical 4.4.1 Have unit checked by suitably qualified
or cold. (continued) malfunction. electrician or contact Customer Experience.

4.5 Safety cut-out 4.5.1 Thermal safety cut-out device has operated.
operated. Have the unit checked by a suitably qualified
engineer or contact Customer Experience.

5 Shower varies from 5.1 Water pressure has 5.1.1 Wait until the water pressure
normal temperature dropped below resumes to normal.
to cold during use. minimum required.

6 Pressure relief device 6.1 Blocked shower head. 6.1.1 Clean or replace blocked sprayplate in shower
has operated (water head and then fit new PRD.
ejected from
6.2 Twisted/blocked 6.2.1 Check for free passage through hose. Replace
PRD tube).
flexible shower hose. the hose if necessary and fit new PRD.

6.3 Shower head not 6.3.1 Fit new PRD. Commission unit with shower
removed while head removed.
commissioning.

7 Shower fails to shut 7.1 Faulty power selector/ 7.1.1 Replace power selector/Start-Stop switch.
off. Start-stop switch.

7.2 Debris in the solenoid. 7.2.1 Replace solenoid valve.

Note: Identify the cause of operation before fitting a new PRD unit. When fitting
a new PRD, follow the commissioning procedure.

It is advised all electrical maintenance/repairs to the shower

should be carried out by a suitably qualified person.

In the unlikely event of unit failure other than detailed in the

fault finding page, please contact Customer Experience for advice.

25
 SPARE PARTS

To purchase a genuine Triton spare

part for your product, please visit
www.tritonshowers.co.uk/spares
for product codes and prices.
Alternatively please call our
Customer Experience team on
024 7637 2222 to order direct.
Please have your model name available.

WEEE Directive – Policy Statement

As a producer and a supplier of electric showers, Triton Showers is committed to the protection of the
environment via our own environmental policy and compliance with the WEEE directive.

Triton Showers is fully registered with the Environment Agency under the following schemes:
Repic: Producer Takeback Scheme (PTS) registration number WEE/EJ3466QV
Valpak: Distributer Takeback Scheme (DTS) registration number DTS-501317-1
All our electric products are labelled accordingly with the crossed out wheeled bin symbol. This indicates, for
disposal purposes at end of life, that these products must be taken to recognised collection points, such as local
authority sites/local recycling centres; this will be free of any charges. Do not return to Triton Showers.

26
 SHOWER CONTROLS - QUICK USER GUIDE

To START or STOP your shower.

The power light

will illuminate.

1 To start the shower,

2 3 press the Start/Stop button.

To STOP the shower - press the

Turn the
main power Start/Stop button, then turn the 4
isolator switch ON. isolator switch OFF.

To alter the Power and Temperature of your shower.

COLD HOT

HEATER ELEMENTS USED

0 1 2
COLD
NONE OF THE ELEMENTS USED

Power
Knob setting ECONOMY HOT

HEATER ELEMENTS USED

0 1 2
COLD
1 OF THE ELEMENTS USED

HIGH
HOT

HEATER ELEMENTS USED

0 1 2
COLD
2 OF THE ELEMENTS USED

Power HOTTER (slower flow)

Knob setting HOT
T
O

H
COLD

COLDER (faster flow)

HOT
LD
O

C COLD

27
 UK SERVICE POLICY TRITON UK STANDARD GUARANTEE
In the event of a product fault or complaint occurring, This guarantee applies only to products installed within the
the following procedure should be followed: United Kingdom and does not apply to products used
DO NOT REMOVE THE PRODUCT commercially. This guarantee does not affect your statutory
1. Telephone Customer Experience on 024 7637 2222 having rights.
available your details including post code, the model number With the exception of accessories, Triton guarantee the
and power rating of the product, together with the date of product against all manufacturing defects for a period of
purchase and, where applicable, details of the particular fault. 2 years (for domestic use only) from the date of purchase,
2. If required, the Customer Experience Advisor will arrange for a provided that it has been installed by a competent person in
qualified engineer to call. full accordance with the fitting instructions.
3. All products attended to by a Triton service engineer must be
installed in full accordance with the Triton installation guide All accessories such as shower heads, hoses and riser rails carry
applicable to the product. Every product pack contains an a 1 year parts only guarantee against manufacturing defects.
installation guide, however, they can also be downloaded free at Any part found to be defective during this guarantee period
www.tritonshowers.co.uk. we undertake to repair or replace at our option without
4. Our engineer will require local parking and if a permit is required, charge, so long as it has been properly maintained and
this must be available to the engineer on arrival at the call. operated in accordance with the operating instructions and
5. If loft access is required for isolation or to complete a repair, has not been subject to misuse or damage. This product must
the loft must have a fixed access ladder and be boarded, with not be taken apart, modified or repaired except by a person
appropriate lighting from the access point to and around the authorised by Triton.
repair area.
6. It is essential that you or an appointed representative, who must What is not covered:
be over 18 years of age, is present for the duration of the service 1. Breakdown due to:
engineer’s visit. If the product is in guarantee you must produce a) use other than domestic use by the property
proof of purchase. occupants;
7. Where a call under the terms of guarantee has been booked b) wilful act or neglect;
and the failure is not product related (i.e. scaling and furring, c) any malfunction resulting from the incorrect use or
incorrect water pressure, pressure relief device operation or quality of electricity, gas or water or incorrect setting of
electrical/plumbing installation fault) a charge will be made. A controls;
charge will also be issued if nobody is at the property when the d) failure to install in accordance with this installation
service engineer calls or adequate parking/permit is not available. guide.
8. If the product is no longer covered by the guarantee an up-front 2. Claims for missing parts once the product has been
fixed fee will be charged before the site visit. installed.
9. Your receipt must be retained as proof of purchase. Should proof
of purchase not be available on an ‘in-guarantee’ call, or should 3. Repair costs for damage caused by foreign objects or
the service engineer find that the product is no longer under substances.
guarantee, the engineer will charge the same fixed price and 4. Total loss of the product due to non-availability of parts.
will request payment prior to departing. If payment is not made
5. Compensation for loss of use of the product or
on the day an administration charge will be added to the fixed
consequential loss of any kind.
charge.
10. If a debt is outstanding from a previous visit, or from any other 6. Call out charges due to an abortive visit or where no fault
Triton purchase, Triton reserves the right to withhold service until has been found with the appliance.
the debt has been settled. 7. The cost of repair or replacement of isolating switches,
11. Triton takes the health, safety and wellbeing of its employees electrical cable, fuses and/or circuit breakers or any other
very seriously and expects customers to treat all staff members accessories installed at the same time. Replacement of the
with respect. Should any employee feel threatened or receive Pressure Relief Device that only activates when the shower
abuse, either verbally or physically, Triton reserves the right to outlet is blocked is also excluded.
withhold service.
8. The cost of routine maintenance, adjustments, overhaul
Replacement Parts Policy modifications or loss or damage arising therefrom,
In line with AMDEA guidelines, Triton retains functional spares including the cost of repairing damage, breakdown,
for as long as there is a market for them and in most cases, well malfunction caused by corrosion, furring, frost or exposure
beyond. Due to the vast array of product types, the life cycle of to freezing conditions.
products can vary and therefore so can the length of time parts
can be supplied. Spare parts can be ordered via our online spare 9. Callout charges where the water supply cannot be
parts store or by telephoning Triton Customer Experience team isolated, this includes consequential losses arising from
on 024 7637 2222. Payment should be made by unserviceable supply valves, or inaccessible product or
credit / debit card (excluding American Express or Diners Card). valves located in a loft space without suitable access.
Payment can also be made by pre-payment of a pro-forma
invoice, by cheque or postal order. For the latest Terms & Conditions please see:
Telephone orders are based on information given during www.tritonshowers.co.uk/terms
the call. Before contacting Triton, please verify your
requirements using the Triton website or your professional PLEASE NOTE PRODUCT REGISTRATION IS ONLY
installer. Triton cannot accept liability for incorrect part AVAILABLE TO UNITS PURCHASED & INSTALLED IN THE UK
identification.

Triton Showers Customer Experience: 024 7637 2222

Triton Road Trade Installer Hotline: 024 7637 8344
Nuneaton www.tritonshowers.co.uk
Warwickshire, CV11 4NR E-mail: serviceenquiries@tritonshowers.co.uk
Triton is a division of Norcros Group (Holdings) Limited E-mail: technical@tritonshowers.co.uk

Triton reserve the right to change product specification without prior notice. E&OE. © TRITON SHOWERS 2022