SWATHI RAVINDRAN

A result-oriented professional accustomed with proven skills; targeting challenging and rewarding
opportunities in Quality Assurance.
Present Location: Kerala

swathiravindran7@gmail.com +91 7591953879

Executive Profile Key Skills

A results-driven Professional offering over 6 years 9 months of Project / User
experience in IT Sector under Quality Assurance Department. Program Acceptance
Expertise in Agile Methodology and defining Sprints for smooth rollout Management Testing
of projects; gained expertise in API Testing, Web Application Testing,
Mobile Wallets, Payment Processors Testing, Mobile Application Manual Testing Define &
Testing, UAT and Business acceptance testing as well of Wallets, Implement
Strong understanding of the Software Development Life Cycle, STLC and Mobile Apps Test Plan
QA methodologies like Waterfall, Agile, V-Model. Involved in Unit
Testing, Experience in Black Box testing like Functional Testing, Ad-hoc, API &Web Business/
UI, Usability Testing, Regression Testing, Integration Testing, Browser Application System Analysis
compatibility testing, Positive and negative Testing, System Testing, Testing
Database Testing, API Testing.
Experience in scripting Test Plans, defining Test Cases, developing and
maintaining Test Scripts and documentation using testing tools such as
JIRA, Postman (API Testing), Redmine, CA Agile Rally, HP ALM Quality Career Timeline
Center.
Participated in requirement analysis, reviews, working sessions to Accenture
understand the requirements and system design. Ability to interact with Services
developers and product analysts regarding testing status and defect 2014 -
tracking. 2016
Collect management/client requirements and develop Software
Requirements Document, WBS and other project documents.
Coordinate internal resources and third parties/vendors for the
2016 - UL
effective execution of projects.
2017 Technology
Report and escalate changes/issues to the project scope, project
Solutions
schedule to management as needed. Draft high-level feature document
describing new upgrades/features for marketing
Analyze project requests from functional departments to identify Paytabs 2017-
project goals and objectives. Present
Understanding of User Requirement Document. Extensive experience in
Client/Server, Web based and Mobile application testing. Worked with
Development Analysts to define Test Scenarios and ensure that test
requirements are correct and complete. Experience in Test Soft Skills
documentation.
Drive the project during the complete SDLC till the Production
Environment is updated and feedback is received and implemented .

Education & Credentials

MBA in Project Management from Guglielmo Marconi University, Rome

in 2019
PGDM in Project Management from Cambridge Institution for
Qualifications, UK in 2019
B.Tech. in ECE from University of Calicut in 2014
Professional Experience
Apr’17 – Present with Paytabs Co Wll, Bahrain as Quality Control Officer

Tools Used: JIIRA, Postman (API Testing), Redmine, Agile Rally, Quality Center 9.2

Key Result Areas:

Delivering products that are developed following the Agile Methodology by holding Scrum with cross
functional team
Coordinating with internal resources and third parties/vendors for effective execution of projects with
proper requirement analysis
End to end functional testing along with technical documentation and segregation of Operations/Finance
Requests. Design and document test plans, test cases, test conditions, and expected results. Develop and
implement test strategies.
To do Functional, Integration, Regression testing, UAT across multiple configurations (OS, Browser, and
platforms), different solutions (Web, API, and Mobile) and environments (Testing or production) to provide
system confidence. Prepare Client manuals, guides, technical documents as per requirement
Identify defects/bugs record it, report it, and track the development to ensure it is closed and not repeated
Deliver major functionalities without any major Bug leakage on Production Environment.
Improving in-house process efficiency with implementation of CRM for merchant ease and to solidify the on-
boarding Process.
Gained Expertise in API Testing, Web Application Testing, Mobile Wallets, Payment Processors Testing, Mobile
Application testing (iOS, Android) and User Acceptance Testing.

Sep’16 – Apr’17 with UL Technology Solutions, Kerala as Software Testing Engineer

Key Result Areas:

Reviewed functional / business requirement documents and use cases, translated requirements into test plan
and test cases
Acquired knowledge from Business Analysts, SME and Architect who were expert in the relevant functional
domain and coordinated with clients for smooth project rollout improvised customer feedback
implementation within the release
Managed end to end project delivery from Requirement Analysis to Post Production Support for the Project
E-Fazt-A Fleet management system to load and unload heavy goods within India with the help of Web and
Mobile Application
Worked on Testing and Coordination of a Government Project for the state transport authority to track the
vehicles and provided mobile application to the common people to track each vehicle and time of arrival over
1M downloads of the application
Generated status reports and reported them on a daily basis to communicate testing status using Rally Tool
along with preparation of traceability matrix

Aug’14 – Aug’16 with Accenture Services Private Limited at Bengaluru as Software Analyst

Key Result Areas:

Worked with functional team and designed Test Scenarios to test the functional changes
Collected software requirements and ensured its alignment with development teams
Translated stakeholder requirements into tangible deliverables like: workflows, user stories, data models and
diagrams
Attended conference calls with the clients for project related discussions and planning
Evaluated risks related to requirement implementation, testing process, and project communication
Executed test case & Bug tracking, defect logging and tracked it to closure with development team
Operated with Cisco on shore project related to asset tracking, requirement analysis, documentation and
Denmark ~E-commerce platform testing
Provided training to clients/stakeholders of the project once the product was ready for service; User manual
part and published it across with the team or website
 Personal Details
Date of Birth: 26th December 1992
Languages Known: English, Hindi, Malayalam & Gujarati
Passport No. : P8247072
No. of Dependents: 01
Marital Status: Married
Present Location: Kerala

DECLARATION

I hereby declare that the above provided details are true to the best of my knowledge.

Swathi Ravindran