SAP Customer Checkout

Product Road Map

SAP Sports and Entertainment, SAP
March 2022

PUBLIC
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Introduction to Product Road Maps

Purpose
Product road maps are designed to support the product adoption planning activities of SAP customers. A product road map
helps a customer match short term and long term goals with technology plans.
A product road map describes how the feature / function capabilities in an SAP product or technology are planned to
progress over time, in general:
 Today = changes in the current release version
 Planned Innovations = changes planned in one or more upcoming development releases (up to 12-18 months).
 Future Direction = proposed themes for a product or technology beyond the planned releases

Complementary resources
For a more general description of the business problems / processes being solved and supported by SAP, refer to Solution
Road maps.
For more detailed technical information please refer to the Product Availability Matrix, Ramp-up Knowledge Transfer
materials and product documentation.

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without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Table of Contents

Product Overview
• Product description
• Road map overview and major product updates

Appendix

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without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Product Road Map
SAP Customer Checkout
Product Description
SAP Customer Checkout covers all common point of sale requirements needed for a merchandise or retail store, kiosk, and
restaurant. From sales to discount campaigns, SAP Customer Checkout offers all functionality cashiers and sales staff need.

SAP Customer Checkout offers tightly integration capability into SAP ERP systems (SAP Business One, SAP Business ByDesign
and SAP ECC Retail).

Point of Sale functionality

 Article selection
 Price and tax calculation
 Point of Sale hardware integration
 Various Payment methods
 Returns
 Different UI modes tailored to your business (Retail, Kiosk, Hospitality)
 Customizable user interface
 Day-end closing

Integration
 Master data download from SAP ERP Systems
 Sales receipt upload to SAP ERP Systems

Integration Monitor
 Monitor the integration into SAP ERP Systems

Central management
 Central gift card management
 Central loyalty management

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SAP Customer Checkout Manager
Product Description
SAP Customer Checkout manager is a web application and another component when working with SAP Customer Checkout.

It forms a basis for the central management of gift cards, users, organizational units, roles, time recordings, receipts, software installations,
and sales reports in SAP Customer Checkout.

Point of Sale Management

 Users and Roles  Software Versions
 Cash Desks and Organizational Branches  Sales Reports
 Customers  Drawers
 Price lists  Sales Summaries
 Articles
 And many more
 Receipts

Point of Sale Configuration Loyalty Program

 Article groups  Loyalty account types
 Quick Selections  Loyalty tiers
 Warehouses  Loyalty configuration
 Tax Rates  Loyalty rules
 And many more  Loyalty reports

Monitoring Mobile Order

 Monitoring
 Mobile order configuration
 Monitoring Reports
 Events
 Master data queue
 And many more
Gift Cards
 Gift cards generation
Table Order
 Self-order configuration
 Gift card reports
 Assortments
 And many more
 And many more
Coupons
Standalone Solution
Data Privacy Management  Using SAP Customer Checkout as standalone solution

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SAP Customer Checkout
Country and Language Versions

Current Country Versions Current Languages

✓ Germany ✓ The UI is available in the following languages:
✓ Switzerland English, German, Dutch, French, Italian, Japanese, Polish, Portuguese
✓ Austria (Brazil), Spanish, Danish, Swedish, Chinese, Hebrew, Russian, Arabic
(limited support)*
✓ France
✓ The product documentation is available in English and German.
✓ United Kingdom
✓ Ireland

Non-Localized Countries
✓ SAP Customer Checkout can be sold in non-localized countries as well.
✓ SAP Partners are responsible to evaluate and localize the solution.
55+
Countries using
✓ SAP Customer Checkout is already used by customers in 55+ countries. SAP Customer
Checkout
* Limited support for Arabic language is provided for help and support purposes and might not meet 100% of the needs for an Arabic user. For receipt prints, we support dual language
print. For the user interface, the labels are translated and displayed correctly, however, the user interface itself and orientation of the columns in the user interface are not right to left
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aligned.
Product Road Map Overview – Key Themes and Capabilities
Future Direction
Today Planned Innovations (Q1/Q2 2022) (Q4 2022 and Beyond)

Point of Sales functionality Point of Sales functionality Point of Sales functionality

• Support of all common POS processes in Retail, and Food • Critical Alert and Monitoring • Certificate based communication
and Beverage
• Cash Controls in new UI (Maximum Cash limits • Gift cards: Organization unit assignment
• SAP Customer Checkout standalone
for payment) • Extend functionalities for retail and catering
• EU General Data Protection Regulation
• Configurable SALES screen
• New hierarchical UI for Article Groups businesses
• Integrate mobile payment solutions • Enhanced report to show all payments. Not only
• Table Order: Order food from your table card payment.
Globalization
• Mobile Order & Pick-up • Enhanced update process to identity corrupted
• First version of US localization (support of tax,
• Support for MFA(Multi-factor Authentication) files.
integration adaption, receipt printout, sales
• Support output location for Quick Service, Pager reports)
Central management functionality, Trigger Course to kitchen
• SAP Customer Checkout manager as software component to • Loyalty: Immediate evaluation
centrally manage POS systems (update, users, customers,
• Gift cards: Apple wallet and Digital download Integration (Beyond 2022)
monitoring, etc) • Extend integration into SAP S/4HANA (Retail),
• Central reporting • Coupon: Organizational unit assignment
SAP S/4HANA Cloud, SAP Business One, and
• License management
Table Order more
• Job schedules
• Loyalty management • Mobile Payment
• Multi-Tenancy
Mobile Order
Integration • In-seat delivery
• Integration into all major SAP ERP products • Cashier UI for Delivery
• Integration to SAP Event Ticketing • Generic Payment Provider
• Support of inbound and outbound SOAP Services for SAP • OpenID Connect authentication
S/4HANA
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without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Appendix
Learn More

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Thank you.