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Candidate's Package For IT Support L-2

This document provides instructions and projects for a candidate seeking qualification in hardware and networking service level II. The candidate will complete 4 projects over 4 hours, including disassembling and reassembling a computer, accessing the internet, administering a network and hardware peripherals, and operating a database application. The projects involve tasks like setting up a network, sharing folders and printers, creating database tables and forms, and performing queries and reports. Materials provided include connectors, paper, network cables, computers, and a cable tester.

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420 views7 pages

Candidate's Package For IT Support L-2

This document provides instructions and projects for a candidate seeking qualification in hardware and networking service level II. The candidate will complete 4 projects over 4 hours, including disassembling and reassembling a computer, accessing the internet, administering a network and hardware peripherals, and operating a database application. The projects involve tasks like setting up a network, sharing folders and printers, creating database tables and forms, and performing queries and reports. Materials provided include connectors, paper, network cables, computers, and a cable tester.

Uploaded by

fikadu walka
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Occupational Code: EIS HNS

GOFA INDUSTRIAL COLLEGE


Sector: - ICT
Sub Sector: - Information Technology
Occupation: Hardware and Networking service – II
Candidate’s Package

The assessment covers the following units of competence:

EIS HNS2 01 1221 Operate Database Application


EIS HNS2 02 1221 Install and Optimize Operating System Software
EIS HNS2 03 1221 Administrate Network and Hardware Peripherals
EIS HNS2 04 1221 Implement Maintenance Procedures
EIS HNS2 05 1221 Maintain Equipment and Consumables
EIS HNS2 06 1221 Connect Internal Hardware components
EIS HNS2 07 1221 Apply Problem Solving Techniques to Routine Malfunction
EIS HNS2 08 1221 Care for Network and Computer Hardware
EIS HNS2 09 1221 Update and Document Operational Procedures
EIS HNS2 10 1221 Record Client Support Requirements
EIS HNS2 11 1221 Prevent and Eliminate MUDA

Candidate’s Package for hardware and networking service – II (qualification Based)


Occupational Code: EIS HNS

Candidate’s instructions and worksheets


 Instructions to Candidate
 Methods of Assessment
1. Observation/Demonstration with Oral Questioning/Interview

Candidate name
Registration number
Name of assessment center
Name of training provider

INSTRUCTIONS TO THE CANDIDATE


Occupation: hardware and networking service – II
1. For Qualification-based assessment, you are to perform all the projects in this package together.
2. For competence-based assessment, you are required to perform the specific project/s where the
competencies to be certified are included.
3. Read the Project package/s properly.
4. All your questions and clarifications should be addressed to the assessor only.
5. Complete the task/project described in the project package.
6. You are given fifteen (15) minutes reading time for each project and the number of hours
allocated for each project is indicated in the Project Information Sheet.
7. After you finish this assessment, you are required to submit all the project packages provided to
you.
8. You are allowed to use your tools/ instruments with the permission of the Assessor, and this
must be presented to the assessor before start of the test.
9. After you finish the assessment, you are required to sign the Competency Assessment Results
Summary, and return all the tools and materials borrowed.
10. You are also required to clean up your work station after completion of your work.

Candidate’s Package for hardware and networking service – II (qualification Based)


Occupational Code: EIS HNS

Project Information
Given the necessary tools, equipment and information, you are expected to perform the
following practical works.

The assessor should ask oral questions on which s/he is not satisfied by your performance
Assessment Venue: the assessment should take place in a room suitable for IT
Assessment
Total Time Allotted for all Projects: - 4 hrs

Project 1. Dissembling and assembling a computer

On this project you will be performing disassembling and reassembling task.


(Total time for the project1: 30 minutes)

Task 1: Disassemble the CD-Rom, RAM, and BIOS battery of your computer

For this task you will be provided a full functional computer and you are expected to
disassemble the devices listed above following the standard computer maintenance
procedure

(Time allotted: 15 minutes)

Task 2: reassemble the CD-Rom, RAM, and BIOS battery back again

Under this task you are going to reassemble the dismounted CD-Rom, RAM, and
BIOS battery and make them operational again.

(Time allotted: 15 minutes)

Project 2. Accessing and browsing the internet

On this project you will demonstrate how to browse and get information from the internet
(Total time for the project 2: 1hr)

Task 1: Make yahoo website a default page


Under this task you should set the website yahoo a default home page to your web
browser.

(Time allotted: 5 minutes)

Candidate’s Package for hardware and networking service – II (qualification Based)


Occupational Code: EIS HNS

Task 2: Find information about Nile River, copy and save it on a notepad on your
computer
Under this task you are expected to search information about river Nile then save at
least a paragraph on your computer copying it on a notepad.

(Time allotted: 20 minutes)

Task 3: Download a sound driver specific to your computer


Here you are expected to identify your computer’s sound driver and download it
from the internet.

(Time allotted: 15 minutes)

Task 4: Create a new email account using Gmail.


Under this task you should create a personal mail account in the format
‘coc_yourname@gmail.com’ and demonstrate is how to use it.

(Time allotted: 20 minutes)

Project 3. Administrate Network and Hardware Peripherals

On this project you are expected to install, configure, maintain and troubleshoot local area
network and peripherals.
(Total time for the project 3: 80 minutes)

Task 1: Install and configure a network


Under this task you are required to prepare two network cables to connect the two
computers using switch/hub. Test your cabling using cable tester you are provided
with.

(Time allotted: 45 minutes)

Task 2: Creating a folder and making it accessible in the network


Under this task you are expected to create a folder called ‘COC’ on one of your
computer and share it to the other computer

(Time allotted: 20 minutes)

Task 3: Add a shared printer from the network


A printer will be available to you shared from a remote computer and you are to add
that printer to one of your computers and then you are required to print a test page.

(Time allotted: 15 minutes)

Candidate’s Package for hardware and networking service – II (qualification Based)


Occupational Code: EIS HNS

Project 4. Operating Database Application

On this project you are required to create a database and under the same database you will be
creating tables, forms, queries and reports. You will be provided with the necessary
information to perform this project.
(Total time for the project 4: 70 minutes)

Task1: Create a database called WORLD


On this task you create a new blank database using the above given name.

(Time allotted: 5 minutes)

Task 2: Create the following tables under the database you just created on Task 1
For this task, you are given the two tables’ design below that you are required to
create. The fields which are indicated with a ‘(PK)’ symbol are the primary key of
each table.

(Time allotted: 10 minutes)

Table 1: Continents
Field Data Type
Continent_ID (PK) Text
Name Text
Area Number

Table 2: Countries
Field Data Type
Country_ID (PK) Text
Name Text
Population Number
Continent_ID (FK) Number

Task 3: Create Relationship between the two tables using ‘Continent_ID’ field.
Under this task you are required to create a one-to-many relationship between the
continents and countries Tables

(Time allotted: 10 minutes)

Task 4: Enter the following sample data on the tables as given below
Under this task you enter the data given below on each table

(Time allotted: 15 minutes)

Continents

Candidate’s Package for hardware and networking service – II (qualification Based)


Occupational Code: EIS HNS

Continent_ID Name Area (in millions km2)


Cn1 Africa 30
Cn2 Europe 10
Cn3 Asia 43
Cn4 South America 17

Countries

Country_ID Name Population (in Continent_ID


millions)
Cn1 Ethiopia 83 Cn1
Cn2 Kenya 40 Cn1
Cn3 France 25 Cn2
Cn4 China 1000 Cn3

Task 5: Create a Form for table Countries


Under this task you expected to create a form that can be used as a data entry form
for table countries.

(Time allotted: 10 minutes)

Task 6: Create a query that shows all the countries which are found in continent Africa
and have a population greater than 20 Million
Under this task you are required to create a Query that should retrieve all those data
that meet the above stated criteria range.

(Time allotted: 10 minutes)

Task 7. Create a report for continent table that contains only continent name and area.
Under this task you are required to create a Report that meets the above criteria

(Time allotted: 10 minutes)

Candidate’s Package for hardware and networking service – II (qualification Based)


Occupational Code: EIS HNS

Materials and supplies per candidate


No Item description Quantity unit Specification
1 Connector 8 pcs RJ45
2 Paper 3 pcs A4 size
3 Network cable 4 pcs UTP CAT 5/6

Tools, Instruments & Equipment


No Item description Quantity unit Specification
1 Personal computer 2 pcs Pentium Iv, 512 MB RAM, 20GB HDD
free; 1.8GHZ processor,
2 Cable tester 1 pcs Analog / Digital cable tester
3 Switch/hub 1 pcs 8 Ports
4 Crimper 1 pcs Functional
5 Printer(shared) 1 pcs Laser jet
6 Installed Software 3 pcs  Ms Office 2007
 Drivers (all)

Note: Materials and tools may be modified by the Assessor, depending on the actual job
performed, and location & the standard installation practices of the country.

Candidate’s Package for hardware and networking service – II (qualification Based)

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