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Chapter 6 - Consumer Behaviour

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Chapter 6 - Consumer Behaviour

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Consumer Behaviour | rere eS a= leltag | Meaning of Consumer Income Consumer Equilibrium Budget Line Consumption} Behaviour (Maximum Utility) Curve | on Cardinal l | | When individuals | + Substitution effect | + Change in + Nomat: Upward are faced witha | + Income effect income sloping from left choice of + The higher the + Change in to right feasible price of goods, the price + Inferior: alternatives lower the quantity Backward curve + Necessity | Vertical Law of Diminishing Marginal Utility Indifference Consumer Curve Surplus I | + Negative gradient Total amount + Situated on the right, consumers are ite, represents a higher willing to pay level of satisfaction minus market price + Cannot intersect for the product EARNING OUTCOMES ¢ the end of this chapter, students should be able to understand: Moaringof consumer behaviour 9 Marginal rate of substitution 2. Cardinalutty approach 40 Budget line 3. Total ily and marginal tity 41 Consumer equim (maximum uty) on i 4 Lawofdiminishing marginal utility ordinal (IC & BL) 5 Consumer equlibrium (maximum uti) on 12 Derivedindividual demand curve on ordinal cardinal 43. Engel curve (income effect and substtuton 6 Derivedindividualdemtandcurveon cardinal effect) 7 Ordinal uty approach 14 Consumer surplus and producer surplus 8 Indifference curve Cardinal Total Utility Derived Marginal sity and Marginal Individual Rate of ! Approach utility Demand Curve | | | Substitution on Cardinal} |“ ‘Consumer Price Equilibrium ‘Consumption (Maximum Usiity) on Ordinal Ordinal Utility Approach | * Consumers cannot be measured in quantitative form, but can be compar in lenis of comparso i tion oF P22 ] MICROECONOMICS FOR BEGINNERS $209 INTRODUCTION This chapter outlines the basics of houschold utility theory. The theory of consump choice behaviour studies the actions of a rational consumer in the allocation o¢ income to buy goods and services so as to maximise satisfaction or utility. It takes into account the preferences of consumers and assumes consumers will try ang fulfil their satisfaction in the most efficient way. (28) MEANING OF CONSUMER BEHAVIOUR Economists assume that when individuals are faced with a choice of feasible alternatives, they will always select the alternative that provides the highest level of utility. Utility is defined as the level of happiness or satisfaction associated with alternative choices. According to the theory of utility, consumers use satisfaction level as the basis to make consumption choices and evaluate goods based on satisfaction. Basically, there are two approaches ofutility theory analysis namely, the cardinal approach and the ordinal approach. (223) CARDINAL UTILITY APPROACH 1 This approach states that the individual can measure quantitatively the intensity ofa preference for one basket of goods over another. The higher the satisfaction, the higher the utility index will be. 2 ‘The cardinal utility theory says that utility is measurable by placinga number of alternatives so that the utility can be added. The index used tomeasure utility is called utils. 3 For example, if you get 10 utils when consuming bundle A and 20 utils for consuming bundle B, then we can say that bundle B gives you twice the satisfaction as compared to bundle A. In this case we measure the utility the same as we measure weight ortemperature, QE TOTAL UTILITY AND MARGINAL UTILITY ‘There are two basic concepts of utility, namely total utility and marginal utility. Total Utility 1. Total utility is a measure of the total satisfaction of wants and needs obtained from the consumption or use of all goods or services over a particular time period. | | i } j | Hic exemple, Naim Syuksi spends a day consuming bread and then records | mount of total utility achieved at the end of each consumption, as shown | ble 4.1 | ion Table 4.1 Total utlity achieved from bread consumption » takes! abd Emule ¥ and 0 i 0 1 14 2 20 3 Hery 4 32 5 35, & ee Heap eee 7 zi 34 a 32 i (a) Naim’ utility increases for the first 6 consumptions, reaching a high of 36 utils, before declining to 32 utils for the 8th consumption. (©) Presumably Naim’s utility continues to decline after the 8th consumption. (f) Naim obtains the highest total utility from 6consumptions. 4 The motivation that guides Naim’s bread consumption is to maximize utility, that is, to consume the quantity of goods that generates the highest level of utility. In this example, utility is maximized at 6 consumptions, as shown in Figure 4.1. ustty + + of 2} Total utility bere Figure 4.1. Maximum utility Marginal Utility 1 Marginal urility is a measure of the additional utility that is received when one of more units of the same goods or services is consumed 2 Table 4.2 illustrates the relationship that exists between the total ang marginal utility associated with Naim Syukei’s consumption of bread in 4 given time petiod. r | Table 4.2. Relationship between total utility and marginal utility I | | | i 3 As Table 4.2 indicates, the marginal utility associated with an additionalslice —? of bread is the change in the level of total utility that occurs when one more slice of breadis consumed, Note, forexample, that the marginal utility of the third slice of bread is 7 since total utility increases by 7 units (from 20 to 27) when the thitd slice of bread is consumed. 4 ‘The formula for marginal utility is as follows: 5 ‘The marginal utility curve is depicted in Figure 4.2. Change in total utility Minginal uti = eee an Marginal uty Number of slices Figure 4.2 Marginal utility curve 4. The principle of diminishing marginal utility is the increment in utility shat Q accompanies an increment in the consumption of the goods. The increment | becomes smaller and smaller as more of the goods is consumed. Since marginal utility diminishes as consumption increases, there comes a point where the consumer is unwilling to spend any more money on the particular goods. ‘The law of diminishing marginal utility states that marginal utility declines as more of a particular goods is consumed ia a given time period, ceteris paribus. Even though marginal utility declines, total utility still increases as long as marginal utility is positive, Total utility will decline only if marginal utility is negative, as shown in Table 4.2. The relationship between total utility aad marginal utility is illustrated in @) Figure 4.3. ‘Total Utility (TU) i 100 + : 40 12 Quantity Marginal Usity (4U) A ae 4 | 40 12 Guentity GE My Figure 4.3 Relationship between total utlity and marginal uility 4 Based on Figure 4.3, cherelationship between total utility and marginal utiiy can be described as follows: : @ TU mex, MU=0 (b) TU T, MU ¥ (stil positive) (© TUL, MU = negative §2EB CONSUMER EQUILIBRIUM (MAXIMUM UTILITY) ON CARDINAL In maximising utility ot satisfaction, consumers are restricted by limited income and price of goods. Consumer equilibrium is known as the Law of Equi-Marginal Utility (EMU) which states that other things being equal, a consumer gets maximum satisfaction when he allocates his limited income to the purchase of differen goods, where the marginal utility derived from the last unic of money spent on each item of expenditure tends to be equal. The different scenarios for consumes i equilibrium are tabulated in Table 4.3 and will be discussed in the following section, | Table 4.3 Different scenarios for consumer equilibrium eo ‘Scenario of three or more goods’ ‘Scenario of income. changes, ‘Scenario of price char i | i | Scenario of One Goods 1 Table 4.4 shows the total utility, marginal utility and price of goods X, where | P= RMS and MU,.= Py, From the table, consumers achieved equilibrium at | the fourth unit, thatis, when matginal utility is equivalent to price, Thus, the consumer will choose to buy 4 units of goods X since MU, = P, at RMS, Table 4.4 Scenario of one goods eect’ bonds a Gonstimer Bahia 2 Whar if you can obtain the particular goods free of charge? When goods aze free of charge, there are no more budget constraints and you ate not restricted by the willingness to pay. Therefore, you will use the goods until total utility is maximised atthe sixth unit. The seventh unit will not be considered becavee it decreases the total uly, If you purchase the seventh unit, you will feel uncomfortable or reluctant due to excessive consumption, 3 Marginal utility becomes the sum of money w villing t0 be paid to obtain one additional unit of goods, Here, when consumption only involves one type of goods, consumers will maximise satisfaction from the consumption of the goods when marginal utility is equivalent 0 ptice, Satisfaction is maximised when ptice is equivalent to marginal utility because marginal usllty indicates the willingness to pay. ‘Therefore, if marginal utility obtained from the consumption of an additional unit is much higher than the price that needs to be paid, consumers will still be able to increase satisfaction ith additional purchases, Scenario of Two Goods with the Same Price g 1 Wehave seen the behaviour of consumers when they deal with the problem * ofconsuming one ‘goods. Now, let us look at consumers who have to divide ‘Certain amount of expenditure between two or more goods, Assume that you have a sum of income (1) to be divided for the purchase of food @X) and textbooks (¥). As a rational consumer, you vill spend all the money t0 choose 4 combination where marginal uilty per ringgit for both Boods are the same, that is MU, = MU, and Py =P, = RMI, Based on Table 45, the consumer will choose to buy 5 units of goods X and 1 unit of goods Y since MU, = MUy. Table 4.5 Scenario of two goods with the same price _ —_ ICONOMICS FOR BEGINNERS Scenario of Two Goods with Different Prices 1 For the scenario of owo goods with different prices, assume that income (Y) 1 = RMI9, Px = RM3,Pr= RM2 and MUs = MUy 95 shown in Table 46. OP ' Table 4.6 Scenario of two goods with different prices 2 Table 4.7 shows the possible combination of goods based on an income of RMI9 and goods X and ¥ priced at RM3 and RM2 respectively. | 3X and 5Y 3(RM8) + 6(RM2) = RMS 4X and6Y ——4(RM3) + 6(RM2) = RM24 ‘ a at 3 Based on Table 4.7, the consumer will choose to buy 3 units of goods X and 5 1 units of goods Y since MUx= “ and total expenditure for X + ¥ =RML9. Px Y ario of Three or More Goods For the scenario of theee goods with different prices, assume that income (¥) MU, _ MU, _ MU, | RM37, Px = RM5,P,= RMI, P,= RM4 and AX: , as shown in Table 4.8. RM37 and goods P,Q and R priced at RM5, RM1 and RM4respectively. fable 4.9 Possible combinations of three goods with different prices 2X, 4Y and 1Z 2(RMS) + 4(RM1) + 4(RM4) = RM18 i 4(RMB) + BRIM) + (RMA) = = RM37 3 Based on Table 4.9, the consumer will choose to buy 4 units of goods X, 5 units I of goods Y and 3 units of goods Z since MU = MUy MU. and total expenditure of K + Y + Z = RM37. Pr Py By Scenario of Income Changes ‘The scenario of income changes is explained with reference to the scenatio of } two goods with different prices. Based on eatlier Table 4.6 and Table 4.7, it was cwfiéluded that the consumer will choose to buy 3 units of goods X and 5 units Uy snd total expendivare of X + ¥ = RMI9, Howevet, Py Py + 0 income change (cither increase ot decrease) will give tise to the following two situations. i Situation 7 (income Decreases) Supposing that the consumer's income decreases from RM19 to RM14, the new utility would be obtained by maximizing the combination of goods X and goods Y. Thus, combination 1, ie. 2 units of X and 4 units of Y, will be selected. This means that the consumer will choose to buy 2 units of goods X and 4 units of goods Y since MU, My ad total expenditure of X + Y = RMI4, Py Py Situation 2 (Income Increases) Supposing that the consumer’s income increases from RM19 to RM24, the new utility would be obtained by maximizing the combination of goods X and goods Y. Thus, combination 3, ie. 4 units of X and 6 units of Y, will be selected. This means that the consumer will choose to buy 4 units of goods X and 6 units of MU, MU and total expenditure of X + ¥ = RM. PU, PU, goods Y since Scenario of Price Changes As consumption increases, marginal utility will dectease. ‘The quantity demanded will be dependent on the price level, and the consumer reaches equilibrium at MU, PUx Situation 1 (Price Decreases) When the price of goods X falls while the price of goods Y remains, the MU per price obtained becomes higher for goods X compared to goods Y. In order to make the MUx = MUy soain, the consumer has to reduce consumption of goods ¥ and PU, PU, inctease consumption of goods X. In shost, when MU,/Py > MUy/Py, increase the quantity of goods X. Situation 2 (Price Increases) When the price of goods X increases while the price of goods Y remains, the MU pet price obtained becomes smaller for goods X compated to goods Y.In order MU, _ MU, PU, PUy goods Y and reduce consumption of goods X. In short, when MUy/Py < MUy/Py, seduce the quantity of goods X. vo make the again, the consumer has to increase consumption of DERIVED INDIVIDUAL DEMAND CURVE ON CARDINAL 1 Utility analysis also explains the law of demand. Consumers purchase goods that satisfy wants to generate utility, Marginal utility can be used to illustrate che nll she law of demand which claims that the price and quanti inversely related, cereris paribus. | golf 2. A fall in the price of goods A will cause MU,/P,to be greater than MU,/P,. od. Ty ‘Asa result, the consumer will purchase more of goods A to testore herself to @ eqailibrium | 3 Arise in the price of goods A will cause MU,/P, to be smaller than MU,/P,, ‘Asa result, the consumer will purchase less of goods A to restore herself to equilibrium 4 Table 4.10 shows that at a price of RM10, the quantity demanded is 1 and the marginal utility is 50. When the price falls to RM8, the quantity demanded | increases to 2 but the marginal utility is at 40. This means that the lower the vd. Thg prise, the higher the quantity demanded but the lower the matginal utility due to an increase in consumption. Table 4.10 Relationship between price, quantity and marginal utility Quantity Cred omakg (a) Margins! uty ease i Mu + duantry s ord gy * Quantity Figure 4.4(a) & (b) Relationship between marginal go utility and individual demand : ist Fignee 44 (a) shows that at quanscy 0Q, marginal utility is high: OU. ‘Therefore, consumer is willing to buy at a higher price. At quantity 0Q, i marginal utility is low: OU. Therefore, consumer is willing to buy with a low price. When joining the points A and B, the demand curve will be derived i Figure 4.4 (b) explains the relationship between price and quantity i 1 demanded. The quantity in Figure 4.4 (a) is similar to Figure 4.4 (b). Points ‘AQB,C,D” and F? are depicted from point A, B, C, D and E in figure (@) { DD curve derived from joining all points A’, B’, CD’ and FE’ indicating I demand curve is a negative slope. At point A’, a consumer is willing to buy at a high price to get a high marginal utility. On the other had, a | consumer with a lower marginal utilty has to pay a.lower price, Marginal utility curve and demand curve ate the same curve. Therefore, demand curve is detived from the marginal utility curve. ORDINAL UTILITY APPROACH | 1 According to the ordinal utility theory, the benefit or satisfaction gained by | consumers cannotbe measured in quantitative form, butitcanbecompared | in terms of comparison to the consumption of other goods. | 2 “This approach states that udlity cannotbe measured in quantitative form but | as a ranking of one basket of goods over another. This appronch also j stresses on compezison with consumption of other goods to determine the | level of satisfaction. | 3 For example if bundle B gives mose satisfaction than bundle A, we assign a higher value of utility to bundle B. We can assign 20 utils to bundle B and 10 utils to bundle A, but it does not mean that bundle B is twice as good as bundle A. In fact we can assign 6 utils to bundle B and 5 utils to bundle A just to show that B is more preferred than. A. 4. Ordinal approach uses the ranking of alternatives as first, second, third and 30 on, (ZEB INDIFFERENCE CURVE 1. Consumer behaviour in maximizing satisfaction is depicted by the indifference | curve. An indifference curve shows a combination of two types of goods ies, that give the same level of satisfaction to a consuther. Any two points on an indifference curve provides the same level of utility. 2 ‘The diageam below contains an indifference curve for two goods, X and Y. When choice involves only two goods, ie. goods X and goods Y, the indifference i curve will show various combinations of goods X and goods Y that can give | equal satisfaction to the consumer. 5 Lerus assume that a consumer purchases two types of goods: burger (X) and soft drink (¥) Table 4.11 shows all the combinations which will give an equal level of satisfaction, Table 4.11 Combination of goods x and goods Y ; eum eed Goods ¥ A 2 Indifarence | curve ° pp 23 6 Figure 4.5 Indifference curve for goods X and goods 4 Based on Figure 4.5, the consumer will choose combinations A, C and D that can give equal satisfaction, In combination A, although th X is the same as in combination B, combination A has more of combination C, even thou, A, quantity X is larger, 5 When you are able to identify all the combinations that can provide an equal level of satisfaction and connect those combinations together, then we will obtain an indifference curve, © quantity of f goods Y. In igh the quantity of Y is less compared to combination ~, Characteristics of an Indifference Curve [he following characteristics desctibe the indifference curve: ative Gradient _ the indifference curve has a negative gradient whereby the cutve always slopes downwards from left to right because you must obtain more of goods X if you five up a part of goods Y to ensure that satisfaction remains unchanged. For Semple, suppose there are two groups of goods, X and Y, If the quantity of goods Mereases, the quantity of goods Y will decrease within that group of goods so that both goods can contribute equal levels of utility and lie along the same ' indifference curve. If we increase X, we have to decrease Y to obtain the same level of satisfaction based on the concept of marginal rate of substitution. Indifference Curve Situated on the Right Represents a Higher 1 Level of Satisfaction ‘The positions of different indifference curves reflect the different levels of satisfaction. The higher the indifference curve is from the otigin, the higher the level of satisfaction will be. An indifference map consists of a series or group of indifference curves showing various levels of consumer satisfaction. An indifference cutve that lies above and to the tight of another indifference curve shows a higher level of satisfaction. For example, curve Uy in Figure 4.6 gives « higher level of satisfaction compared to curves U,and Uj. Also the satisfaction gained for curve U, is much higher than curve U, but lower than cutve Us, i 4 i { o x i : i Figure 4.6 Indifference curves representing various { i levels of consumer satisfaction i 1 Indifference Curves Cannot Intersect | Indifference curves are non-crossing. It is not possible for an indifference curve | to intersect because if it does, it contravenes the assumption that consumers aze rational, Points A and B in Figure 4.7 represent two combinations which must give an individual equal satisfaction since they are on the same, albeit different, indifference, U, Similarly, points A and C represent combinations that give the | same satisfaction since they are on the same indifference carve, U,, If combinations ‘| Aand B and C gives the same levels of satisfaction; logically combinations A and i C must also give the same level of satisfaction. However, it is not possible, as i shown in Figure 4.7, that point C gives the consumers higher satisfaction and must | | give greater satisfaction than the combination at point B. Therefore, indifference i curves cannot intersect. Su, Li, L Figure 4.7 Indifference curves cannot intersect Indifference Curves are Convex vis-a-vis the Origin Indifference curves are convex vis-a-vis the origin because of the diminishing | marginal rate of substitution, As we increase X, we have to decsease the consumption @ “of Y in order to obtain the same level of satisfaction. Lesser amounts of Y are | substituted for one more unit of X, : y yx 5 Figure 4.8 Convex shape of indifference curves MARGINAL RATE OF SUBSTITUTION l 1 Marginal ste of substitution (MRS) is equal to the rat _ of the two goods being consumed. It can be defin substitution between the two goods without changi ‘These changes will occue on the same indifferenc, slope of the indifference curve, as given in the fol MU, MS = _ 2 As the consumer has less of goods Y, more of goods X is required to maintain utility when a unit of goods Y is taken away. If an additional unit of the goods is consumed while the level of the other goods is held fixed, the additional init will cause the utility to increase, and the amount by which that utility increases is called the matginal utility, itio of the marginal utilities : red as the marginal rate of : ing the level of satisfaction. curves. ‘The MRS, is the lowing formula; Figure 4.9 Marginal rate of substitution 3 Diminishing marginal rate of substitution is related to the law of diminishing marginal utility that we discussed earlier, which states that individuals will obtain diminishing satisfaction from every addition of consumption units 4. When we move downward along the indifference cutve, consumption of X increases while consumption of Y decreases. Hence, marginal utility of X decreases and marginal utility of Y increases. Willingness to give up Y for every additional unit of X becomes lesser and MRS,q-will decrease further. 5 In short, MRS depends on the consumption level of consumers; the lower the rate of goods consumption, the hasderit is to be substituted with other goods BUDGET LINE “The indifference curve shows consumess’ priotity while the budget line indicates budget constraints or the ability to purchase, In other words, the budget linc is a cutve that shows the combination of two goods that can be purchased by consumers using a cettain amount of income and based on the market ptice of the goods. Assume that you have an allocation of RM10 to be spent on goods X and goods Y, where the price of X (P,) is RMI and the price of ¥ (Py) isRM2. Table 4.12 shows the budget of goods X and Y and Figure 4.1 illustrates the budget line Table 4.12 Budget of goods X and Y poe 8 A ° sa yx Figure 4.10 Budget line {you spend all the money to purchase Y, you will obtain 5 units of Y, and you pin {0 units of X if you decide to spend all the money on X. You can also X + PLY, that is, g of Change in Income ion 1 (income Increases) i = y ‘any of the combinations that satisfies the rule 1 = @) is equivalent to total expenditure (PX + PyY) 6 ao x - ro Figure 4.11 Budget line shift when income increases, ome from RM10 to RM20 while prices remain unchanged will hase the maximum amount of 10 units for Y and 20 units for X.

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