R32 Freematch Troubleshooting
R32 Freematch Troubleshooting
Troubleshooting
10.1 Indoor unit error code explanation:
For Aurora type ,All Easy type, Four-way cassette type (compact):
Operation Lamp
Malfunction Error Code Timer Lamp (flashes)
Mode conflict -- ☆ 6
28
For Mission2 type and Ultimate Comfort type:
29
10.2 Outdoor unit error code explanation:
E5 Voltage protection
Note: Once these error codes display, they will disappear in at least 30 seconds if the unit come back to
normal.(Except E2&E3)
30
10.3 Trouble shooting
10.3.1 For the indoor unit
10.3.1.1 Indoor EEPROM malfunction
Yes
EEPROM: An electrically erasable programmable read-only memory whose contents can be erased and
reprogrammed using a pulsed voltage.
31
10.3.1.2 Indoor / outdoor units communication error
Indoor / outdoor units communication error
Yes
Yes
Yes Yes
Yes
Yes
Replace the Indoor PCB
Turn off the all indoor units. Is IPM Replace IPM board or
power LED or operating LED lamp No the outdoor main PCB
On? Refer PIC2
Power on by remote
controller, IIs it still
Yes displaying the error code
after 3 minutes?
No
Yes Yes
32
Pic 1: check the voltage of N to S
(Vs), is it moving alternately
between positive value and negative
value?
Operating
Self-Check
Power,
Self-Check
Operating
33
PIC3 :Main board LED when power on and unit
standby.
34
10.3.1.3 Indoor fan speed has been out of control
Power
Power off,
off, then
then restart
restart the
the
unit
unit 2 minutes later. IsIs itit still
2 minutes later. still No The
The unit
unit operates
operates normally.
normally.
displaying
displaying the
the error
error code?
code?
Yes
Find
Find out
out the
the cause
cause and
and
Shut
Shut offoff the
the power
power supply,
supply, have
have it solved. For
it solved. For
rotate
rotate the
the fan
fan by
by hand.
hand. Does
Does No example,
example, whether
whether the
the fan
fan
itit rotate isis blocked
blocked oror the
the screws
screws
rotate properly?
properly?
which
which fix
fix the
the fan
fan are
are
tighten.
tighten.
Yes
Check
Check the
the wiring
wiring ofof fan
fan
motor.
motor. Are
Are all
all the
the No Correct
Correct the
the connections.
connections.
connections
connections good?
good?
Yes
Check
Check whether
whether the
the main
main PCB
PCB No Replace
Replace the
the main
main PCB
PCB
isis normal
normal through
through index
index 1?
1?
Yes
Replace
Replace the
the fan
fan motor
motor No
Index 1:
1: Indoor AC fan motor
Power on and set the unit running in fan mode at high fan speed. After running for 15 seconds, measure the
voltage of pin1 and pin2. If the value of the voltage is less than 100V(208~240V power supply)or 50V(115V
power supply), the PCB must have problems and need to be replaced.
35
DC motor voltage input and output
For split type:
NO. Color Signal Voltage
1 Red Vs/Vm 280V~380V
2 --- --- ---
3 Black GND 0V
4 White Vcc 14-17.5V
5 Yellow Vsp 0~5.6V
6 Blue FG 14-17.5V
36
10.3.1.4 Open or short circuit of temperature sensor.
Check
Check the
the connections
connections
between
between temperature
temperature No Correct
Correct the
the connections.
connections.
sensor
sensor and
and PCB.
PCB. Are
Are the
the
connections good?
connections good?
Yes
Measure
Measure the
the resistance
resistance value
value
of
of the
the sensor
sensor via
via Appendix
Appendix 11
Yes
Replace
Replace the
the indoor
indoor PCB
PCB
Yes
IfIf the
the water-level
water-level switch
switch No Insert
Insert the
the water-level
water-level switch
switch well
well
is
is inserted
inserted well?
well?
Yes
IfIf the
the water-level
water-level switch
switch Yes Replace
Replace the
the water-level
water-level switch
switch
is
is broken?
broken?
No
Replace
Replace the
the water
water pump,
pump, IfIf
malfunction
malfunction is still not
is still not
solved
solved
Yes
Replace
Replace the
the indoor
indoor main
main PCB
PCB
37
10.3.1.6 E6(PFC module protection)
Yes
No
No
Yes
10.3.1.7 Communication error between the indoor PCB and display board
Yes
Yes
Yes
38
10.3.1.8 Inverter compressor drive malfunction(P4)
The trouble shooting is same with IPM module protection.
Power
Power off,
off, then
then restart
restart the
the
unit
unit 22 minutes
minutes later
later
Yes
Replace
Replace the
the outdoor
outdoor main
main PCB
PCB
EEPROM: An electrically erasable programmable read-only memory whose contents can be erased and
reprogrammed using a pulsed voltage.
39
10.3.3.2 Communication malfunction between IPM board and outdoor main board(ODU E3)
E3 display
No
No
Yes
Reconnect and retry. Is
error still display?
No
No
Replace IPM board, and
then check whether the Yes
system can run normally
No
No
40
10.3.3.3 Voltage protection(ODU E5)
Voltage protection
Yes
No
No
No
41
10.3.3.4 Outdoor fan speed has been out of control (E8)
Power
Power off,
off, then
then restart
restart thethe
unit
unit 2 minutes later. IsIs itit still
2 minutes later. still No The
The unit
unit operates
operates normally.
normally.
displaying
displaying the
the error
error code?
code?
Yes
Find
Find out
out the
the cause
cause and
and
Shut
Shut offoff the
the power
power supply,
supply, have
have it solved. For
it solved. For
rotate
rotate the
the fan
fan by
by hand.
hand. Does
Does No example,
example, whether
whether the
the fan
fan
itit rotate isis blocked
blocked oror the
the screws
screws
rotate properly?
properly?
which
which fix
fix the
the fan
fan are
are
tighten.
tighten.
Yes
Check
Check the
the wiring
wiring ofof fan
fan
motor.
motor. Are
Are all
all the
the No Correct
Correct the
the connections.
connections.
connections
connections good?
good?
Yes
Check
Check whether
whether the
the main
main PCB
PCB No Replace
Replace the
the main
main PCB
PCB
isis normal
normal through
through index
index 1?
1?
Yes
Replace
Replace the
the fan
fan motor
motor No
Index 1:
1. Outdoor DC fan motor(control chip is inside fan motor)
Power on and when the unit is in standby, measure the voltage of pin1-pin3, pin4-pin3 in fan motor
connector. If the value of the voltage is not in the range showing in below table, the PCB must have
problems and need to be replaced.
42
10.3.3.5 High pressure protection (ODU P1)(For M4OB-36HFN8-Q, M5OD-42HFN8-Q)
High
High pressure
pressure protection
protection
Whether
Whether the the wiring
wiring
between
between thethe high
high pressure
pressure
switch
switch and
and main
main control
control No Connect
Connect itit well
well
board
board is
is connected
connected well
well or
or
correctly
correctly
Yes
Whether
Whether the
the high
high
pressure
pressure protector
protector
is
is broken
broken
Method:
Method: Disconnect
Disconnect the
the plug.
plug.
Measure
Measure the
the resistance of the
resistance of the
high
high pressure
pressure protector,
protector, ifif No Replace
Replace high
high pressure
pressure protector
protector
the
the protector
protector is
is normal
normal thethe
value
value is
is o,
o,
Yes
Check
Check whether
whether the
the outdoor
outdoor
ambient
ambient temperature
temperature isis Yes Stop
Stop the
the unit
unit
higher
higher than
than 50℃
50℃
No
Check
Check ifif the
the outdoor
outdoor unit
unit
ventilation
NO Make
Make the
the outdoor
outdoor unit
unit ventilate
ventilate well
well
ventilation isis good
good
Yes
please
please refer
refer to
to the
the solution
solution of
of fan
fan
Check
Check ifif the
the outdoor
outdoor fan
fan runs
runs speed
speed has
has been
been outout of
of control
control
No malfunction
malfunction .. Find
Find out
out the
the cause
cause and
and
properly
properly
have
have itit solved.
solved.
Yes
Check
Check whether
whether the
the heat
heat
exchanger
Yes Clean
Clean the
the heat
heat exchanger
exchanger
exchanger is
is dirty
dirty
No
Replace
Replace outdoor
outdoor main
main
board
board
No
Check
Check whether
whether the
the refrigerant
refrigerant
system
system isis ok
ok
43
10.3.3.6 Low pressure protection (ODU P2) (For M4OB-36HFN8-Q, M5OD-42HFN8-Q)
Low
Low pressure
pressure protection
protection
Whether
Whether the the wiring
wiring
between
between thethe low
low pressure
pressure
protector
protector and
and main
main control
control No Connect
Connect itit well
well
board
board is
is connected
connected well
well or
or
correctly
correctly
Yes
Whether
Whether thethe low
low
pressure
pressure protector
protector
is
is broken
broken
Method:
Method: Disconnect
Disconnect the
the plug.
plug.
Measure
Measure the
the resistance
resistance of
of the
the
low
low pressure
pressure protector.
protector. If
If the
the No Replace
Replace low
low pressure
pressure protector
protector
protector
protector is
is normal
normal the
the value
value isis
oo
Yes
Check
Check whether
whether the
the outdoor
outdoor
ambient
ambient temperature
temperature is
is too
too Yes Stop
Stop the
the unit
unit
low
low
No
Check
Check whether
whether valve
valve core
core
Open
Open fully
fully valve
valve core
core of
of
of
of high
high pressure
pressure valve
valve is
is No
high
high pressure
pressure valve
valve
opened
opened
Yes
please
please refer
refer to
to the
the solution
solution of
of fan
fan
Check
Check ifif the
the indoor
indoor fan
fan runs
runs speed
speed has
has been
been out
out of
of control
control
No malfunction.
malfunction. Find
Find out
out the
the cause
cause and
and
properly
properly in in cooling
cooling mode
mode
have
have itit solved.
solved.
Yes
Replace
Replace outdoor
outdoor main
main board
board
No
Refrigerant
Refrigerant isis not
not enough
enough add
add the
the
refrigerant
refrigerant
No
Check
Check whether
whether the
the refrigerant
refrigerant
system is ok
system is ok
44
10.3.3.7 Current protection of compressor (ODU P3)
Yes
Check whether
the refrigerant
system is ok
No
No
No
No
No
45
10.3.3.8 Temperature protection of compressor discharge (ODU P4)
Temperature
Temperature protection
protection of
of
compressor
compressor discharge
discharge
Check
Check whether
whether the
the
compressor Check
Check whether
whether the the
compressor discharge
discharge temp.
temp. isis Yes Yes Stop
Stop leaking
leaking and
and add
add refrigerant
refrigerant
refrigerant
refrigerant isis leak
leak
more
more than
than 115°C
115°C ??
No
No
Check
Check whether
whether the
the
connection
connection isis right
right between
between
compressor
compressor discharge
discharge temp.
temp. No Correct
Correct the
the wiring
wiring connection
connection
sensor
sensor and
and PCB
PCB according
according
to
to wiring
wiring diagrams?
diagrams?
Yes
Measure
Measure thethe resistance
resistance value
value
of compressor
of compressor discharge
discharge
temp.
temp. sensor.
sensor. IfIf the
the value
value is
is No Replace
Replace the
the compressor
compressor discharge
discharge temp.
temp. sensor
sensor
not normal is
not normal is normal
normal refer
refer to
to
the
the Appendix
Appendix 2?
2?
Yes
Replace
Replace outdoor
outdoor main
main PCB
PCB
No
Replace
Replace high
high pressure
pressure valve
valve assy
assy
46
10.3.3.9 High temperature protection of condenser (ODU P5)
When outdoor pipe temperature is more than 65°C, the unit will stop, and unit runs again when outdoor pipe
temperature less than 52°C.
Check
Check the
the connection
connection
between
between temperature
temperature No Correct
Correct the
the connection
connection
High
High temperature
temperature protection
protection of
of No sensor
sensor and
and PCB.
PCB.
condenser
condenser
Yes
Check
Check whether
whether the
the
condenser
condenser temperature
temperature is
is Check
Check whether
whether the
the
Higher
Higher than
than 65°
65°C
C resistance
resistance of of condenser
condenser
temp.
temp. sensor
sensor is
is normal
normal
No Replace
Replace the
the temperature
temperature sensor
sensor
refer
refer to
to the
the Appendix
Appendix 11
Yes
Check
Check whether
whether the
the outdoor
outdoor
ambient
ambient temperature
temperature isis Yes Stop
Stop the
the unit
unit
higher
higher than
than 50℃
50℃
No
Check
Check ifif the
the outdoor
outdoor unit
unit
ventilation
No Make
Make the
the outdoor
outdoor unit
unit ventilate
ventilate well
well
ventilation isis good
good
Yes
please
please refer
refer to
to the
the solution
solution of
of fan
fan
Check
Check ifif the
the outdoor
outdoor fan
fan runs
runs speed
speed has
has been
been outout of
of control
control
No malfunction
malfunction .. Find
Find out
out the
the cause
cause and
and
properly
properly
have
have itit solved.
solved.
Yes
Check
Check whether
whether the
the heat
heat
exchanger
Yes Clean
Clean the
the heat
heat exchanger
exchanger Yes
exchanger is
is dirty
dirty
No
Replace
Replace outdoor
outdoor main
main
board
board
No
Refrigerant
Refrigerant isis not
not enough
enough add
add the
the
refrigerant
refrigerant
No
Check
Check whether
whether the
the refrigerant
refrigerant
system
system isis ok
ok
47
10.3.3.10 IPM module protection (ODU P6)
IPM module protection
Yes
Yes No
Yes
No
Yes No
Yes
No
Yes No
Replace the IPM module,
check whether the system can
work normally? Check whether the bridge rectifiers are
normal? Use the multimeter to measure
the resistance between each two
terminals, check whether there is the
No condition that value of resistance is 0
No
Check whether the resistance of
the fan motor is normal. If not, Yes
Check if the outdoor fan replace the fan motor. For other Yes
runs properly or the outdoor Yes models, refer to the solution of Replace the bridge rectifiers
unit ventilation is good. fan speed has been out of
control malfunction . F i n d o u t
Check whether the connecting line of
the cause and have it solved. every reactor is normal? If the line is
broken, the resistance of the two ports is
No ∞(models except for M4OA-36HFN1-
Q,M4OD-28HFN1-Q, M5OC-36HFN1-
Q);Check whether the PFC module
broken (for M4OA-36HFN1-Q,M4OD-
No
Replace the main board; check 28HFN1-Q, M5OC-36HFN1-Q,M50D-
whether the system can work Yes 42HFN1-Q)
normally?
Replace the connecting line or
reactor or replace the PFC
module(for M4OC-36HRFN1-
No M,M50D-42HFN1-Q)
Trouble is solved
48
10.4 Main parts check
1. Temperature sensor checking
Disconnect the temperature sensor from PCB, measure the resistance value with a tester.
Temperature Sensors.
Room temperature(T1) sensor,
Indoor coil temperature(T2) sensor,
Outdoor coil temperature(T3) sensor,
Outdoor ambient temperature(T4) sensor,
Compressor discharge temperature(T5) sensor.
Measure the resistance value of each winding by using the multi-meter.
49
Appendix 1 Temperature Sensor Resistance Value Table for T1,T2,T3,T4,T2B (℃--K)
℃ K Ohm ℃ K Ohm ℃ K Ohm ℃ K Ohm
-20 115.266 20 12.6431 60 2.35774 100 0.62973
-19 108.146 21 12.0561 61 2.27249 101 0.61148
-18 101.517 22 11.5000 62 2.19073 102 0.59386
-17 96.3423 23 10.9731 63 2.11241 103 0.57683
-16 89.5865 24 10.4736 64 2.03732 104 0.56038
-15 84.2190 25 10.000 65 1.96532 105 0.54448
-14 79.3110 26 9.55074 66 1.89627 106 0.52912
-13 74.5360 27 9.12445 67 1.83003 107 0.51426
-12 70.1698 28 8.71983 68 1.76647 108 0.49989
-11 66.0898 29 8.33566 69 1.70547 109 0.48600
-10 62.2756 30 7.97078 70 1.64691 110 0.47256
-9 58.7079 31 7.62411 71 1.59068 111 0.45957
-8 56.3694 32 7.29464 72 1.53668 112 0.44699
-7 52.2438 33 6.98142 73 1.48481 113 0.43482
-6 49.3161 34 6.68355 74 1.43498 114 0.42304
-5 46.5725 35 6.40021 75 1.38703 115 0.41164
-4 44.0000 36 6.13059 76 1.34105 116 0.40060
-3 41.5878 37 5.87359 77 1.29078 117 0.38991
-2 39.8239 38 5.62961 78 1.25423 118 0.37956
-1 37.1988 39 5.39689 79 1.21330 119 0.36954
0 35.2024 40 5.17519 80 1.17393 120 0.35982
1 33.3269 41 4.96392 81 1.13604 121 0.35042
2 31.5635 42 4.76253 82 1.09958 122 0.3413
3 29.9058 43 4.57050 83 1.06448 123 0.33246
4 28.3459 44 4.38736 84 1.03069 124 0.32390
5 26.8778 45 4.21263 85 0.99815 125 0.31559
6 25.4954 46 4.04589 86 0.96681 126 0.30754
7 24.1932 47 3.88673 87 0.93662 127 0.29974
8 22.5662 48 3.73476 88 0.90753 128 0.29216
9 21.8094 49 3.58962 89 0.87950 129 0.28482
10 20.7184 50 3.45097 90 0.85248 130 0.27770
11 19.6891 51 3.31847 91 0.82643 131 0.27078
12 18.7177 52 3.19183 92 0.80132 132 0.26408
13 17.8005 53 3.07075 93 0.77709 133 0.25757
14 16.9341 54 2.95896 94 0.75373 134 0.25125
15 16.1156 55 2.84421 95 0.73119 135 0.24512
16 15.3418 56 2.73823 96 0.70944 136 0.23916
17 14.6181 57 2.63682 97 0.68844 137 0.23338
18 13.9180 58 2.53973 98 0.66818 138 0.22776
19 13.2631 59 2.44677 99 0.64862 139 0.22231
50
Appendix 2 Temperature Sensor Resistance Value Table for T5 (℃--K)
℃ K Ohm ℃ K Ohm ℃ K Ohm ℃ K Ohm
51
2.Compressor checking
Measure the resistance value of each winding by using the tester.
52
3. IPM continuity check
Turn off the power, let the large capacity electrolytic capacitors discharge completely, and dismount the IPM. Use a digital
tester to measure the resistance between P and UVWN; UVW and N.
Digital tester Normal resistance value Digital tester Normal resistance value
N U
∞ ∞
U V
P (Several MΩ) N (Several MΩ)
V W
W (+)Red
53