TOEIC 750+

Unit 1. Strategies for listening

Part 1: Photos
A. Common traps - Similar sounds
Many words sound alike but mean different things. Be especially careful of words
that change their meaning & pronunciation by changing just one letter or sound.
Ex:
She is coming today Similar sounds

She is coming to play today/ to play

He is coming today She/ He
He is going our way coming today/ going our way
He was going to stay is coming today/ was going to stay
 A. Common traps- Prepositions
Prepositions are different in both written & spoken English. When you examine
a photo, you should try to associate the nouns you see in the picture with an
appropriate response of place (on, at, in, under, etc)
Ex:
Incorrect
The customer is beside the ticket agent
The woman is on top of the desk
The airplane ticket is in the woman’s bag

Correct
The ticket agent is behind the counter
The woman is holding a ticket in her hand
The customer is in front of the counter
 A. Common traps- Words in a
different context

Some words have different meanings, depending on how they are used. The
word park may appear with trees and flowers or with cars. Make sure the word in
the answer you choose has the appropriate meaning. You might hear one word
in a statement or question but not understand that word in the situation given.
A. Common traps- Words in a different context
Ex: The chair
The chair did not attend the meeting. head of a committee, chairperson
The motion was tabled. a piece of furniture
She needs some writing paper.
meeting
The words in these statements may
be interpreted (or misinterpreted) as an organized conference
follows: a chance counter
motion
a policy recommendation
a movement
table
postpone until late
a piece of furniture
paper
something to write on
something to read, a newspaper
 A. Common traps- Practice
Similar sound
Ex: A word or phrase may sound like an object or action in the photo. Circle that
word or phrase then rewrite these sentences to make them true.

• The cub is in the stable. The cup is on the table

• An ant is in front of the • An plant is in front of
widow. the window.
• The man who is • The man who is
sanding has a pin in his standing has a pen
hand. in his hand.
• There are two men • There are two
knitting. women sitting.
• Two men are carrying • Two men are
files. wearing ties.
A. Common traps- Practice
• They're writing a • They're waiting to
check. check in.
• They're sanding the • They're standing on
floor. the floor.
• They're checking in • They're checking in
for the fight. for the flight.
• He's wearing a tag. • He's carrying a bag.
• The trailers are on • The travelers are in
time. line.
 A. Common traps- Practice
Prepositions
Ex: A preposition or a prepositional phrase may be used incorrectly. Circle
that preposition or prepositional phrase then rewrite these sentences to
make them true. • The chairs are in
• The chairs are beside
the beds. front of the windows.
• The pillows are under • The pillows are on
the beds. top of the beds.
• A table is in front of • A table is in between
the chairs. the chairs.
• The beds are across • The beds are beside
from each other. each other.
• A lamp is below the • A lamp is above the
bed.
bed
A. Common traps- Practice
• The suitcase is behind • The suitcase is in front
the woman of woman.
• They're standing • They're standing
inside the lobby of the outside the lobby of
hotel. the hotel.
• There's a revolving • There's a revolving
door in front of them. door behind them.
• The doorman is • The doormen is
stepping away from stepping toward the
the bag. bag.
• The woman is looking • The women is looking
up at her suitcase. down at her suitcase.
 A. Common traps- Practice
Words in a different context
Ex: A word or phrase may be used in a different context. Circle that word or phrase
then rewrite these sentences to make them true.

• Words that could be in context: meeting

• They're meeting
Words out of context: for Iunch.
for lunch.
• They're making • Words that could be in context:: coffee
coffee. Words out of context:: making
• They're writing in • Words that could be in context::
their binders. notebooks
• They're ordering • Words out of context: writing
more paper • Words that could be in context: paper
• They're washing Words out of context: ordering
the coffee cups.
• Words that could be in context: coffee
cups Words out of context: washing
B. Steps for analyzing photos
• Step 1: Examine the photo.
• Step 2: Write down what you see in the photo.
• Step 3: Write down some actions that might be taking place in the
photo.
• Step 4: Write down the locations of the people or things.
• Step 5: Write down some statements about the photo that you know
are true.
• Step 6: Write down some statements about the photo that you think
might be true.
• Step 6: Share your work on step 1-6 with others and find
differences.
B. Steps for analyzing photos
Practice
B. Steps for analyzing photos
Step 1: Examine the photo
Step 2: Write down what you see in the photo

Nouns
B. Steps for analyzing photos
Step 3: Write down some actions that might
be taking place in the photo
Verbs
B. Steps for analyzing photos
Step 4: Write down the locations of people
or things
Locations
B. Steps for analyzing photos
Step 5: Write down some statements about
the photo that you know are true
Facts
B. Steps for analyzing photos
Step 6: Write down some statements about
the photo that you think might be true.
Interpertations
B. Steps for analyzing photos
Step 7: Share your work with others and find
differences
 Exercise – Similar sounds
Turn on the radio and begin the exercise. Choose the statement
that most closely matches the photo.
1 2

A B C D A B C D

3 4

A B C D

A B C D A B C D
1 2

A B C D A B C D

3 4

A B C D

A B C D A B C D
6 7

10

A B C D A B C D
8 9

A B C D

A B C D A B C D
6 7

10

A B C D A B C D
8 9

A B C D

A B C D A B C D
1. (A) Their suits are on the floor.
(B) They're waiting to check in.
Transcript
6. (A) The broom is very clean.
(C) They're weighing themselves. (B) The table is made from tree.
(D) Their rags are near the counter. (C) The picture is on the wall.
2. (A) They're disembarking the plane. (D) The three are walking together
(B) They're waiting for the rain. 7. (A) They're checking the equipment.
(C) They're weighing the crane. (B) There is hazardous firing above them.
(D) They're getting off the train. (C) They're taking a shower.
3. (A) She's riding in an open car. (D) They're fixing the tire.
(B) She's walking atone. 8. (A) The customer chooses his food.
(C) She's talking on the phone. (B) The lights are getting dimmer.
(D) She's taking a small lime. (C) The restoration is almost complete.
4. (A) The pears are by the window. (D) The handkerchief is in the drawer.
(B) The hotel room is ready for guests. 9. (A) The woman is writing a check.
(C) The bread is freshly baked. (B) The guest is talking to the clerks.
(D) The stamp is behind the bed. (C) The man is looking at the clock.
5. (A) The rag is on the ground. (D) The cleric is holding a book.
(B) The suits, in case you need them, are here. 10. (A) The coffee beans are being picked.
(C) She has jet lag from her trip. (B) The water runs down the steps.
(D) The doorman reaches for the bag. (C) We came with our stepson.
(D) The cafe is outdoors.
 Exercise – Prepositions
Turn on the radio and begin the exercise. Choose the statement
that most closely matches the photo.
11 12

15

A B C D A B C D

13 14

A B C D

A B C D A B C D
11 12

15

A B C D A B C D

13 14

A B C D

A B C D A B C D
16 17

20

A B C D A B C D

18 19

A B C D

A B C D A B C D
16 17

20

A B C D A B C D

18 19

A B C D

A B C D A B C D
 Transcript
16. (A) The woman has her back to the men. 16. (A) The woman has her back to the men.
(B) The cups are beside the table. (B) The cups are beside the table.
(C) The people sit next to one another. (C) The people sit next to one another.
(D) The woman is between the men. (D) The woman is between the men.
17. (A) The electric poles are on their side. 17. (A) The electric poles are on their side.
(B) The men are on top of the utility pole. (B) The men are on top of the utility pole.
(C) The wires run across the ground. (C) The wires run across the ground.
(D) The workers are by the tower. (D) The workers are by the tower.
18. (A) The customer is by the cashier. 18. (A) The customer is by the cashier.
(B) The people are on the same side of the buffet. (B) The people are on the same side of the buffet.
(C) The people are standing in the middle of the street
(C) The people are standing in the middle of the street
(D) The chef is behind the counter. (D) The chef is behind the counter.
19. (A) The guest is in her hotel room. 19. (A) The guest is in her hotel room.
(B) The desk clerks are behind the counter. (B) The desk clerks are behind the counter.
(C) The man is to the left of the clerk. (C) The man is to the left of the clerk.
(D) The guest's hands are on the counter. (D) The guest's hands are on the counter.
20. (A) The café is in the square. 20. (A) The café is in the square.
(B) The chairs are against the wall. (B) The chairs are against the wall.
(C) The tables are along the stairs. (C) The tables are along the stairs.
(D) The customers are at the door. (D) The customers are at the door.
 Exercise – Different context
Turn on the radio and begin the exercise. Choose the statement
that most closely matches the photo.
21 22

25

A B C D A B C D

23 24

A B C D

A B C D A B C D
21 22

25

A B C D A B C D

23 24

A B C D

A B C D A B C D
26 27

30

A B C D A B C D

28 29

A B C D

A B C D A B C D
26 27

30

A B C D A B C D

28 29

A B C D

A B C D A B C D
 Transcript
21. (A) The real estate agents are examining the hall. 26. (A) The conference is well attended.
(B) The tourists are writing a check. (B) The man is using a pointer.
(C) The passengers are waiting to check their bags. (C) The woman is sitting down.
(D) The traffic police are issuing parking tickets. (D) The people are sitting at a desk.
22. (A) The station is at the end of the street. 27. (A) The boaters are monitoring the currents.
(B) The passengers are in first class. (B) The electrician is wiring a lamp.
(C) The conductor is at the front of the train. (C) The men are unplugging the lights.
(D) The commuters are leaving the train. (D) The utility workers are checking the tower.
23. (A) The operating room is in use. 28. (A) The man is walking through the desert.
(B) The doctor is on the phone. (B) The chefs are peeling fruit.
(C) The doctor is making house calls. (C) The patron consults with the chef.
(D) The student is taking an examination. (D) The farmer is harvesting the vegetables.
24. (A) The blinds un the windows are closed. 29. (A) The reservations agent is reading a book.
(B) The beds need to be made. (B) The room service waiter is at the door.
(C) The store has chairs and tables. (C) The hotel housekeeper is cleaning the room.
(D) The hotel room is tidy and bright. (D) The guest is talking to the clerks.
25. (A) The doorman opened the door. 30. (A) People enjoy an outdoor café.
(B) The man will carry her suitcase. (B) The coffee is cold.
(C) The luggage rack is full. (C) The chairs are next to the window.
(D) The tourist saw all the sights. (D) The chef is in the kitchen.
 Teacher, please remind the
students to do homework and
inform the result on Facebook
group.
 TOEIC 750+
Unit 2. Strategies for TOEIC reading
Part 5. Incomplete sentence
 A. Adverbs of frequency
Adverbs of frequency can be divided into two groups:

(1) those with the idea of definite frequency, such as every day, annually, and
twice a week.
(2) those with the idea of indefinite frequency, such as always, rarely, and
never.
 A. Adverbs of frequency
Patterns to remember
Definite frequency adverbs usually go at the beginning or end of the sentence or clause.
INCORRECT [The manager checks every day the production levels.]
CORRECT The manager checks the production levels every day.
Indefinite frequency adverbs come after the verb.
INCORRECT [He usually is very friendly]
CORRECT He is usually very friendly.
Indefinite frequency adverbs precede all other verbs, or, if the verb is preceded by an auxiliary, they go after the first auxiliary.
INCORRECT |This flight leaves always on time.]
CORRECT This flight always leaves on time.
INCORRECT [I would have never said that to her.]
CORRECT I would never have said that to her.
Be aware of the subtle differences in the meanings of the various adverbs.
INCORRECT [There is yet time to correct that error.]
CORRECT There is still time to correct that error.
Certain Indefinite frequency adverbs can go at the beginning or end of a sentence or clause. These include frequently, generally,
occasionally, often, sometimes, and usually.
INCORRECT [Always I eat lunch in the office.]
CORRECT Usually I eat lunch in the office.
 A. Adverbs of frequency- Practice
Select the one answer that is appropriate in the context

1. Ms. Buta, who just arrived in this country with only a high school education, is an_____accountant with a major
company.
(A) every (C) yet
(B) already (D) often
2. Our sales manager_____makes mistakes in her record keeping, so our accounts are perfectly balanced.
(A) usually (C) never
(B) yet (D) often
3. I went through all of the old records this morning and have come to the realization that production levels have_____been this
high before.
(A) still (C) yet
(B) never (D) every month
4. If they______have not agreed on a theme after three full days of deliberation, we'll have no choice but to postpone the
conference.
(A) often (C) already
(B) still (D) occasionally
5. Research and development funds are being reduced ______because of budget cutbacks.
(A) every year (C) still
(B) never (D) always
A. Adverbs of frequency- Practice
6.______the right to limit quantities when you are selling seasonal items that are in high demand.
(A) Daily reserve (C) Always reserve
(B) Reserve often (D) Reserve generally
7. While earning her degree via an online school, Ms. Duthuit worked _____ summer as a receptionist for a
denial hygienist.
(A) every (C) often
(B) always (D) still
8. I wish I could say we would hire her immediately, but she hasn't_____completed her training course.
(A) still (C) never
(B) seldom (D) yet
9. Do not_____without consulting either me or one of the managers from the head office.
(A) invest never (C) ever invest
(B) still invest (D) already invest
10.______he prefers to communicate by e-mail, but his server is down and nobody can get in to look at it until
tomorrow.
(A) Usually (C) Never
(B) Yet (D) Ever
 B. Conjunctions
A conjunction is used to link words, phrases, or clauses. Two types of
conjunctions are coordinate conjunctions (and, or, nor, but, etc.) and
subordinate conjunctions (although, since, because, when, before,
etc.)
 B. Conjunctions
Patterns
Coordinate conjunctions may link similar ideas (and, not only ... but also), opposite or contradictory
ideas (but), or choices (either .. or, neither... nor). Pay attention to the meaning of the conjunction.
INCORRECT [It is efficient or maintenance-free.]
CORRECT It is efficient and maintenance-free.
INCORRECT [We can take either a morning flight but an early afternoon flight.]
CORRECT We can take either a morning flight or an early afternoon flight.
Subordinate conjunctions show different kind of relationships between two clauses. They may show
cause and effect (cause, so, as, since), time (when, while, after, before, until, as soon as),
condition (if, unless), or a contradiction (even though, although). Again, pay attention to the
meaning of the subordinate conjunction.
INCORRECT [The machine shut off even though the power went off.]
CORRECT The machine shut off when the power went off.
INCORRECT [I couldn't call them until I don't know their phone number.]
CORRECT I couldn't call them because I don't know their phone number.
 B. Conjunctions- Practice
Select the one answer that is appropriate in the context

1. _____she possesses such business acumen, she was able to regain control of the company.
(A) Despite (C) Because
(B) Even though (D) For
2. For a more effective ad campaign, we need both a new product_____a creative, imaginative director.
(A) or (C) and
(D) either (D) so
3. Our department did not reach its monthly quota_____we worked a lot of overtime and hired two temporary
workers.
(A) because of (C) despite
(B) even though (D) but
4. Tyrone's sister Marsha, who I had little faith in at the beginning, has proved to be not only
ambitious____hard working.
(A) or (C) and also
(B) neither (D) but also
5.______Mr. Myers enters the boardroom, everyone should stand up and applaud him for his valiant efforts in the campaign.
(A) When (C) So
(B) While (D) Since 6
 B. Conjunctions- Practice
6. With the help of a few eager student interns, today's mail will be sorted_____it arrives at our division.
(A) before (C) or
(B) until (D) though
7. Mr. Fagan notified security by telephone_____he heard something suspicious going on in the elevator.
(A) so (C) although
(B) when (D) because of
8. As was mentioned in our earlier announcement, the plane cannot leave the gate______all passengers are seated and
baggage is safely stowed.
(A) if (C) unless
(B) when (D) but
9.______she opened the meeting and addressed the current issues, the project director faxed the agenda to the vice president.
(A) But (C) And
(B) If (D) Before
10.______the research uncovered some problems, the committee members decided to table the proposal temporarily.
(A) Since (C) In spite of
(B) Even though (D) Whatever
 C. Prepositions
Prepositions link their objects to the other structures within the
sentence. They are used to show placement, time, direction, cause,
and location. They can be used alone or in two- or three-word
combinations. Unfortunately, prepositions are often used idiomatically
and often contradict rules. Therefore, their use must be memorized.
There are, however, a few rules that will help you.
 C. Prepositions
Patterns

At is used for a specific time.

INCORRECT [We will convene to 10:00 A.M.]
CORRECT We will convene at 10:00 A.M.
On is used for 3 specific day.
INCORRECT [The deadline is at Friday.]
CORRECT The deadline is on Friday.
In is used far a specific city.
INCORRECT [She was born at San Francisco.]
CORRECT She was born in San Francisco.
On is used for a specific dale.
INCORRECT [The contract was signed in September 5.]
CORRECT The contract was signed on September 5.
 C. Prepositions- Practice
Select the one answer that is appropriate in the context.

1. _____all the applicants, the woman who came in dressed sloppily in blue jeans and a T-shirt has the most
experience.
(A) From (C) Of
(B) By (D) To
2. Please note that though we didn't anticipate local authorities searching our offices, an investigation will be
held______Monday at 9:00 A.M.
(A) at (C) to
(B) for (D) on
3. Just like bellhops, front desk receptionists, and dining room servers, all housekeepers report directly_____the hotel
manager.
(A) for (C) in
(B) at (D) to
4. The plant w ill be closed______noon tomorrow for its annual safety inspection.
(A) with (C) at
(B) in (D) from
5.______terms of product quality and customer service, our company surpasses the competition.
(A) In (C) From
(B) By (D) With
 C. Prepositions- Practice
6. Debtors are expected to remain______heavy economic pressure unless the interest rates are lowered.
(A) below (C) beneath
(B) from (D) under
7. The sales meetings Mr. Suzuki proposed in last month's forum will officially be held_____Tokyo in the first week of May.
(A) to (C) at
(B) in (D) on
8. Though everything depends on weather conditions at this time of year, the shipment is due to arrive by cargo_____a week.
(A) within (C) until
(B) for (D) on
9. Despite the fact that we have nothing left to work with, the construction supplies cannot be ordered_____next Thursday.
(A) from (C) at
(B) to (D) until
10. According to the report published in today's Sun, the local government plans to reduce spending______one million dollars.
(A) at (C) with
(B) by (D) of
 D. Transition Words
Transition words are used to join two (or more) independent clauses or sentences.
When connecting two independent clauses, they may be preceded by a semicolon.
Note: Only and else are usually preceded by a comma, not a semicolon. Common
transition words include the following:

accordingly furthermore nevertheless

besides however for example consequently
moreover meanwhile
then as a result on the whole
hence to this end for this purpose
so therefore in addition
 D. Transition Words
Patterns
Therefore, thus, so, accordingly, hence and consequently are used to show a cause-and-effect
relationship between two clauses.
INCORRECT [She produces the most; nevertheless, she will be promoted.]
CORRECT She produces the most; consequently, she will be promoted.
However and nevertheless are used to show something that contradicts a main clause.
INCORRECT [He would have been a good representative; so he does not speak their
language.]
CORRECT He would have been a good representative; however, he does not speak their
language.
Also, in addition, moreover, and furthermore are used to show that something is added to the
idea of a main clause.
INCORRECT [There will be a memo on the subject; however, there will be an announcement.]
CORRECT There will be a memo on the subject; in addition, there will be an announcement.
 D. Transition Words- Practice
Select the one answer that is appropriate in the context.

1. Cable TV revolutionized communications;_____, the very existence of that service is now threatened by
satellites.
(A) consequently (C) for example
(B) moreover (D) nevertheless
2. Hospitals are competing for a shrinking market share;_____, they are attempting to discover the most cost-
effective and highest quality care.
(A) therefore (C) also
(B( besides (D) furthermore
3. These ads can bring in revenue;_____, because they are government sponsored, they can keep our costs
to a minimum.
(A) for example (C) moreover
(B) on the whole (D) however
4. The firm intends to move its plant;______, it will keep sales, marketing and distribution here.
(A) to this end (C) consequently
(B) nevertheless (D) furthermore
5. The contract only runs for one year; .there are options to renew for two more years should we require their assistance further.
(A) meanwhile (C) however
(B) besides (D) moreover
 D. Transition Words- Practice
6. Our shoe sales have increased recently;____, we are optimistic about future growth in the footwear department.
(A) however (C) nevertheless
(B) thus (D) also
7. Since its inception, the bank has lent $28 billion;______, its membership has grown to include 16 regional countries.
(A) thus (C) in addition
(B) on the whole (D) nevertheless
8. We are on the whole a local company;______, we can offer services beyond our area as long as it is within the state lines.
(A) nevertheless (C) accordingly
(B) meanwhile (D) hence
9. The woman who volunteered her services in Africa and Asia had the most hands-on experience;______, she was hired.
(A) nevertheless (C) however
(B) furthermore (D) therefore
10. Our banking clients want flexibility;_______, we provide ATMs (automated teller machines) for 24-hour use.
(A) moreover (C) consequently
(B) however (D) furthermore
 E. Verbs: Causative
Causative verbs show that someone or something made a certain
action happen. The most common causative verbs are get, make, and
have. Verbs like order, cause, force, and want can also be causative
verbs. They are all followed by noun clauses.
 E. Verbs: Causative
Patterns
If the direct object of the causative verbs make, hoot, and let performed, performs, or will perform the
action, the simple (base) form of a verb is used.
INCORRECT [He had the secretary signed for the package.]
CORRECT He had the secretary sign for the package.

If the direct object of other causative verbs (such as get, want, order, cause, etc.) performed,
performs, or will perform the action, to plus the simple (base) form of a verb is used.
INCORRECT [He ordered everyone leave the room.]
CORRECT Ho ordered everyone to leave the room.
If the direct object of the causative verb received, receives, or will receive the action, the past
participle form of a verb is used.
INCORRECT [We will want the invoices will be returned at once.]
CORRECT We will want the invoices returned at once.
 E. Verbs: Causative- Practice
Select the one answer that is appropriate in the context.

1. In the future, the company will not let its part-time and temporary employees______overtime.
(A) to work (C) worked
(B) be working (D) work
2. Despite 20 years success, the financial stress and burden of the sudden recession made the
partnership____.
(A) fail (C) failed
(B) to fall (D) to be failed
3. The firm wants its product______safely and a timely manner; otherwise it will seek an alternative
shipper.
(A) package (C) packaged
(B) be packaged (D) packaging
4. All employees were able to get their paychecks_____before the power outage closed the banks.
(A) deposits (C) depositing
(B) deposited (D) be deposited
5. The severe weather conditions in the alpine regions forced the airlines______all outgoing flights and divert incoming planes.
(A) canceling (C) cancel
(B) to cancel (D) canceled
 E. Verbs: Causative- Practice
6. I received a text message from Takeshi yesterday, and it mentioned that they had the equipment_____yesterday.
(A) shipped (C) was shipped
(B) ship (D) was being shipped
7. Before Annie ran out for a meeting yesterday. she had Ms. Brunelli_____the new clerk around the premises.
(A) show (C) showing
(B) showed (D) was showed
8. The increase in layoffs over the past two fiscal periods has caused everyone______less secure.
(A) feels (C) was felt
(B) felt (D) to feel
9. What company besides ours would make its employees______overtime on a national holiday?
(A) will be working (C) be working
(B) worked (D) work
10. A wise consumer gets his or her phone order______in writing before submitting payment.
(A) confirming (C) confirmed
(B) confirms (D) confirm
 F. Verbs: Conditional
Conditional sentences contain two distinct parts: the if-clause
(condition) and result. In both of these parts, the verb forms change
according to the time of the action(s). This structure is used for real and
unreal (contrary-to-fact) statements in the present and past tenses.
 F. Verbs: Conditional
Patterns
For a real condition in the future, the verb in the if- clause is usually in the simple present tense, while
the verb in the result clause is in the future or imperative form.
INCORRECT [If taxes will go up. we will need to borrow money.]
CORRECT If taxes go up, we will need to borrow money.
Sometimes the verb in the if-clause can have the modal auxiliary will. This is because the original
meaning of will was "want“. To say that a person wants or doesn't want to do something, you can use
will + verb instead of the simple present tense in this clause.
CORRECT If they don't compromise, we should cancel the negotiations.
OPTION If they won't compromise, we should cancel the negotiations.
For a real condition in the past, the verb in the if-clause is in the past, as is the verb in the result
clause.
INCORRECT [If they were waiting for a counteroffer, they would be wise.]
CORRECT If they were waiting for a counteroffer, they were wise
 F. Verbs: Conditional
Patterns
For an unreal condition in the present, the verb in the if-clause is in the past form, while the verb in the
result clause is would or could plus the simple (base) form.
INCORRECT [If elephants have wings, they fly.]
CORRECT If elephants had wings, they could fly.
For an unreal condition in the past, the verb in the if-clause is in the past perfect tense, while the verb
in the result clause is would have or could have plus the past participle of the verb.
INCORRECT |His choice would have been excellent if he listened to our advice.]
CORRECT His choice would have been excellent if he had listened to our advice.
For an unreal condition in the present, the verb be in the if- clause is usually were, but it can also be
was. Most English speakers prefer to use were.
PREFERRED She would raise salaries if she were the manager.
OPTION She would raise salaries if she was the manager.
 F. Verbs: Conditional- Practice
Select the one answer that is appropriate in the context.

1. I thought by now we would have learned the lesson that if we ignore overhead, we_____our expenses.
(A) underestimating (C) would underestimate
(B) will underestimate (D) have underestimated
2. If the yield_______up from 9.8 percent, it would have been the highest average yield since 1992.
(A) would go (C) will go
(B) has gone (D) had gone
3. They will import 750,000 more automobiles a year if international quotas set by the ministry______lifted.
(A) are (C) will be
(B) be (D) have been
4. If the government_______an import fee, as it has threatened to do for years, prices of consumer goods will increase
by at least 10 percent.
(A) will impose (C) has imposed
(B) imposes (D) is imposing
5. Their monetary unit _____ stronger if they did something about their deficit.
(A) will be (C) can be
(B) would be (D) should be
 F. Verb: Conditional- Practice
6. If there had been fringe benefits, such as a company car or stock options, I_______applying for the position.
(A) could consider (C) would have considered
(B) considering (D) will be considering
7. If the wage parity agreement______approved, there might have been a strike.
(A) was not (C) had not been
(B) is not (D) will not be
8. The boss will offer Gordon a substantial promotion if he______to be more tactful during business meetings.
(A) will learn (C) should learn
(B) had learned (D) were learning
9. This purchase______a poor decision if it had been made for investment purposes only.
(A) would have been (C) may be
(B) would be (D) was
10. If he had taken flight 307 as was arranged for him in the original itinerary, he_____on time for the luncheon.
(A) arrives (C) would have arrived
(B) was arriving (D) arrived
 G. Tense
To choose the appropriate tense, look for clues in the sentence. These
clues can be adverbs (time markers), other verbs in the sentence, or
the verbs themselves (which may be limited to certain tenses).
 G. Tense
Patterns
Certain time markers (now, tomorrow, since, etc.) indicate the tense of a verb.
INCORRECT [I deal with his firm since 1988.]
CORRECT I have dealt with his firm since 1988.
The verb in the main clause of a sentence determines the appropriate tense in the
dependent clause.
INCORRECT [He signed the release before he will read it.]
CORRECT He signed the release before he read it.
Stative verbs (seem, become, know, understand, be, etc) cannot be used in the
continuous.
INCORRECT [If I'm understanding what you mean, I have to agree.]
CORRECT If I understand what you mean, I have to agree.
 G. Tense- Practice
Select the one answer that is appropriate in the context.

1. The express train always_____on time, unlike the local, which is always late.
(A) is arriving (C) has been arriving
(B) arrives (U) arrive
2. When the shipment______, he will dispatch it to the proper department.
(A) will come in (C) comes in
(B) is coming in (D) is going to come in
3. Go ahead with the proposal, as long as everyone______that the goal is to improve upon last year's event.
(A) is understanding (C) will understand
{B) understand (D) understands
4. Even before our researcher analyzed the online customer reviews and ratings, we_____to take on the client.
(A) has agreed (C) agrees
(B) agreed (D) was agreed
5. She______five years ago today; therefore, her request for a raise is definitely worth reviewing.
(A) is being promoted (C) was promoted
(B) promoted (D) has been promoted
 G. Tense- Practice
6. Our newest franchise______in two months, so we need to start hiring new employees.
(A) would open (C) will open
(B) had opened (D) has opened
7. The board reported that, even though we didn't consult them first, it______a good decision to find a new director.
(A) was (C) is
(B) be (D) were
8. The survey indicated that profits are up by 20 percent the first two quarters of this year; business_____.
(A) is being good (C) good
(B) were good (D) has been good
9. As I sit here wondering how we will possibly get this project done on time, I_____that you all have time to take a two-
hour lunch break.
(A) cannot believe (C) am not believing
(B) could not believe (D) cannot be believing
10. By this time next year, the appearance of our reception area and front offices______greatly improved.
(A) has boon (C) is
(B) will be (D) is being
 H. Two-word
Two-word verbs are made up of words which are understandable by
themselves but have a different meaning when combined. For example,
turn means to rotate, and down means from a higher to a lower
position. Together they mean to reject (as to turn down a proposal) or
to lower (as to turn down the volume). Since the combinations are not
always predictable, it is necessary to become familiar with and
recognize these two-word verbs. A few of the many two-word verbs are
in the practice exercises below.
 H. Two-word- Practice
Select the one answer that is appropriate in the context.

1. If during our lunch hour you cannot_____on the phone, try sending us the referrals by email or tax.
(A) get to (C) come by
(B) get through (D) get by
2. During tough negotiations, such as the ones we have witnessed over the last week or so, neither side
wants to______.
(A) give in (C) take hold
(B) get by (D) come on
3. It is mandatory to_____all potential hazards before marketing your product.
(A) look to (C) look from
(B) look away (D) look into
4. If you____an error in reviewing the proposal please bring it to my attention.
(A) come on (C) come across
(B) look to (D) get in
5. It is understood that her closest advisor will_____as president should she resign early.
(A) take up (C) get by
(B) take over (D) come about
 H. Two-word- Practice
6. This time around we need to send a representative we can______, rather than someone who simply looks good.
(A) stand for (C) count on
(B) catch on (D) find out
7. While you're at the conference, take an afternoon to______and check out the competition's booths.
(A) look out (C) look for
(B) look around (D) look through
8. If they refuse to meet US halfway on this point, we should not______them in the future.
(A) stand up (C) keep to
(B) deal with (D) run Into
9. Since the members are unable to meet now, we have______the meeting until tomorrow.
(A) taken off (C) put on
(B) taken from (D) put off
10. It is regrettable that two items were_____of the invoice and need to be added immediately.
(A) left out (C) found out
(B) stood out (D) cut up
 I. Word Families
There are base (or root) words in English from which other
words are made. These related words are called word
families. Words can be related in noun, verb, adjective,
and adverb forms. They are often identified by their suffixes
(endings).
 I. Word Families
Patterns

Noun suffixes include: -ance, -ancy. -ence, -encỳ. -ation, -dom, -ism, -ment, -ness, -ship, -or, -ion.
INCORRECT [Vve have profited from his employing.]
CORRECT We have profited from his employment.
Adjective suffixes include: -able, -ible, -al, -ful, -ish, -ive.
INCORRECT [His business is unsuccessfully.]
CORRECT His business is unsuccessful.
Adverb suffixes include: lỵ, -word, -wise.
INCORRECT [The presentation was given profession.]
CORRECT The presentation was given professionally.
Verb suffixes include: -en, -ify, –ize.
INCORRECT [This client will strength our credibility.]
CORRECT This client will strengthen our credibility.
 I. Word Families- Practice
Select the one answer that is appropriate in the context.

1. Like no other member we have ever employed, Maria exercised a_____influence on the firm.
(A) dominance (C) dominant
(B) dominate (D) dominantly
2. The recommendation, which was faxed by the president herself, was_____to the success of the merger.
(A) criticism (C) critic
(B) critique (D) critical
3. Fortunately, his response_______the board members, and the meeting was finally adjourned.
(A) satisfaction (C) satisfied
(B) satisfactory (D) satisfactorily
4. While it may have seemed like we were being overly critical in our evaluation, the client's_____was rewarded in the
end.
(A) persistence (C) persist
(B) persistently (D) persistent
5. An experienced______will explain the new system to the trainees during our technical tutorial.
(A) operatic (C) operate
(B) operation (D) operator
 I. Word Families- Practice
6. As it. the case with the parking garage entrance, the front doors are run , not manually.
(A) electric (C) electrical
(B) electronically (D) electron
7. While she ___ in systems analysis, we sometimes call on her to speak at client workshops as well.
(A) specialist (C) specials
(B) specialization (D) specializes
8. The last ____ has made its bid, so let's choose the one to hire.
(A) contractor (C) contraction
(B) contractive (D) contract
9. The ____ person to lead staff out of the building in an emergency is the person sitting closest to the exit.
(A) designation (C) designated
(B) designator (D) designative
10. It is risky to ____ for huge profits without a cash reserve.
(A) speculators (C) speculate
(B) speculative (D) speculation
 Teacher, please remind the
students to do homework and
inform the result on Facebook
group.
 Unit 3
Strategies for TOEIC listening
Part 2: Question – Response
 A. Yes/No question
If the item begins with an auxiliary (such as will, is, are, can, would, do, did, does), the
question is probably a yes/no question. The answer will usually begin with yes or no.
Answers may not always begin with yes or no; sometimes the yes or no is understood.

Yes/No question Can you see the parade from here?

Yes/No answer No, it goes down Third Avenue.

Yes/No question Will you eat dinner before you go to the airport?
Yes/No answer I won’t have time. The plane leaves at 6:00.
 B. Tag question
Tag questions are phrases added to the end of a statement. These phrases match the
main verb of the sentence in number and tense. The answer will usually begin with yes or
no. As with yes/no questions, answers may not always begin with yes or no, sometimes
the yes or no is understood.

Tag question You fill the tax form, didn’t you?

Yes/No answer Yes, of course. I did it yesterday.

Tag question It's going to rain this afternoon, isn't it?

Yes/No question See my umbrella? I'm prepared.
 C. Statement
Some of the two-line exchanges are not question and answer; these
exchanges are like mini-conversations. The second line is dependent
on the context of the first line.

Statement My hands are cold.

Answer Put on a pair of gloves.

 D. Wh- Question
Most of the questions and responses are Wh- questions. These questions begin with a wh- word who,
what, when, where, why, how. The answer will provide information.
1. Who & What
Wh- WORD ANSWER
Answer is a proper noun, personal noun, group name, or other references to people.

Who Who is late? The dentist.

Who is hungry? Jane.
Who won the game? The Match Team.
Answer depends on the words in the question; what requires you to pay attention to every word.
What do you do? I'm a dentist.
What What time is it? Lunchtime.
What's your name? Mark.
What's your address? 755 Riverdale.
What‘s your excuse? The bus was late.
 D. Wh- Question
2. When & Where

Wh- WORD ANSWER

Answer is an adverb, adverb clause, or preposition of time.
When will she come? She'll arrive later.
When When did the meeting After the boss arrived.
begin ? At six o'clock.
When are they going?
Answer is a source or place.

Where Where did you find that At the library.

book? In my office.
Where will we meet?
 D. Wh- Question
Wh- WORD ANSWER
Answer is a reason.
Why Why is the mail wet? It was raining.
Why would you leave early? Because I had a meeting.
Answer depends on the words in the question; tow requires you to
pay attention to every word.
How did you get here? By train.
How How much does the computer cost? One thousand dollars.
How many people attended? About 200.
How long did the meeting last? About three hours.
How often do you process the Once a month.
records?
 Exercise 1: Who
Listen to the questions, which are followed by three responses. They are not written out for you.
Listen carefully to understand what the speakers say and choose the best response to each
question.
1. Mark your answer: A B C
2. Mark your answer: A B C

3. Mark your answer: A B C

4. Mark your answer: A B C

5. Mark your answer: A B C

A B C
6. Mark your answer:
A B C
7. Mark your answer:
A B C
8. Mark your answer:
A B C
9. Mark your answer:
A B C
10. Mark your answer:
 Exercise 1: Who- Transcript
1. Who was the last one off the bus? 6. Who designed your office?
(A) The last bus leaves at 7:30. (A) The same firm that designed my house did it.
(B) The driver was the last. (B) No one ate in the office.
(C) No, there were two of them. (C) He offered me the sign.
2. Who will take charge of the project? 7. Who are you waiting to see?
(A) I'll pay cash. (A) My name is Samuel.
(B) They won't take more than necessary. (B) The waiter is French.
(C) She wants to manage it. (C) The manager, if he is available.
3. Who didn't finish their dinner? 8. Have you invited anyone that I know?
(A) I didn't. (A) You've met everyone on the list.
(B) I prefer it unfinished. (B) I don't know that you did.
(C) I’ll do it next week. (C) We did it without you.
4. Who won the tournament last year? 9. Who organized the expedition to the South Pole?
(A) I don't want any more this year. (A) My relatives go south every winter.
(B) Our team, of course. (B) The flight service expedited the shipment.
(C) One or two of them came. (C) Members of the Explorers Club organized it.
5. Who is calling, please? 10. Who delivered the opening address?
(A) This is Ms. Garcia. (A) The dry cleaners.
(B) The telephone is broken. (B) The featured speaker.
(C) She called the police. (C) The men with the truck.
 Exercise 2: What
Listen to the questions, which are followed by three responses. They are not written out for you.
Listen carefully to understand what the speakers say and choose the best response to each
question.
1. Mark your answer: A B C
2.. Mark your answer: A B C

3. Mark your answer: A B C

4. Mark your answer:

A B C

5. Mark your answer: A B C

A B C
6. Mark your answer:
A B C
7. Mark your answer:
A B C
8. Mark your answer:
A B C
9. Mark your answer:
A B C
10. Mark your answer:
 Exercise 2: What- Transcript
1. What kind of car do you want? 6. What is my total hotel bill?
(A) Not the one that looks like a taxi. (A) Two hundred and fifty dollars, including tax.
(B) We'll eat in the last car. (B) About 17 floors counting the ground floor.
(C) She's very kind. (C) Seven nights.
2. What agency did you get these tickets from? 7. What was the budget director before you like?
(A) The place where we always do business. (A) I didn't see it, but I heard it wasn't bad.
(B) The agent with the mustache. (B) I couldn't move either.
(C) I don’t like the theater. (C) Evidently a stubborn person.
3. What were the effects of the salary increase? 8. What made you two want to share an office?
(A) There was not enough celery. (A) We’ve both working on the same project
(B) If you eat it raw, it's not harmful. (B) We usually make tea but sometimes coffee.
(C) Not increased productivity, as you would expect. (C) We used glue.
4. What is she going to do now? 9. What solution do you expect the president will adopt?
(A) She went home already. (A) A son, most likely.
(B) She'll take a vacation. (B) For her health she should make it pure.
(C) He's filing anyway. (C) The most politically expedient one.
5. What did you do to deserve this? 10. What caused the problem?
(A) You chill it first. (A) My assistant always does.
(B) Just my luck, I suppose. (B) There was a mistake in the figures.
(C) I didn't get to serve. (C) The printer is brand new.
 Exercise 3: When
Listen to the questions, which are followed by three responses. They are not written out for you.
Listen carefully to understand what the speakers say and choose the best response to each
question.
1. Mark your answer: A B C
2. Mark your answer: A B C
3. Mark your answer: A B C
4. Mark your answer: A B C
5. Mark your answer:
A B C
6. Mark your answer:
A B C
7. Mark your answer: A B C
8. Mark your answer:
A B C
9. Mark your answer:
A B C
10. Mark your answer:
A B C
 Exercise 3: When- Transcript
1. When did she decide to use a consultant? 6. When is her next insurance payment due?
(A) It was in her budget from the beginning. (A) When she does it next.
(B) From her first day of college. (B) In two more months.
(C) The embassy suggested she try the consulate. (C) Whenever she can.
2. When will you come home? 7. When do you think prices will come down?
(A) Before dinner. (A) There are always sales after the holiday.
(B) When he wants to. (B) She'll get tired and come down.
(C) About 1980. (C) I never think about the weather.
3. When are we expected to be there? 8. When will you let your new assistant travel?
(A) For about a week. (A) As soon as he's familiar with the product
(B) They should arrive any day. (B) I'm afraid the airlines will lose it
(C) Not later than 6:00. (C) When I've finished packing.
4. When did you first feel sick? 9. When did you begin wearing glasses?
(A) It became thick when I added flour. (A) When I get thirsty.
(B) That wasn't the first time. (B) About three months ago.
(C) In the middle of the night. (C) Whenever it's raining.
5. When will they finish work on the bridge? 10. When are you available?
(A) The river floods every spring. (A) Any day but Friday.
(B) They hope to complete it next year. (B) The doctor thinks tomorrow.
(C) The Finnish workers arrive next month. (C) A week ago Thursday.
 Exercise 4: Where
Listen to the questions, which are followed by three responses. They are not written out for you.
Listen carefully to understand what the speakers say and choose the best response to each question.

1. Mark your answer:

A B C
2. Mark your answer:
A B C
3. Mark your answer:
A B C
4. Mark your answer: A B C
5. Mark your answer: A B C
6. Mark your answer: A B C
7. Mark your answer: A B C

8. Mark your answer: A B C

9. Mark your answer:

A B C

10. Mark your answer: A B C

 Exercise 4: Where- Transcript
1. Where did you learn to draw? 6. Where can I get a parking permit?
(A) On the river. (A) Apply at the human resources office.
(B) At almost any restaurant. (B) At Central Park. Bring your own ball.
(C) At art school. (C) This road will take you right to the entrance.
2. Where would you recommend we eat? 7. Where do I go to get rubber stamps?
(A) Sit anywhere. The seats aren't reserved. (A) The forests of Sri Lanka are one place.
(B) What kind of food do you like? (B) The post office is around the corner.
(C) This time of year you should fly south. (C) Fill out a request. I'll get one for you.
3. Where will we be this time next year? 8. Where are the accountants' reports?
(A) We'll be home, as usual. (A) They're in those folders.
(B) She's going to Europe. (B) Down at the loading docks.
(C) I celebrate New Year's at home. (C) I put them in the refrigerator.
4. Where could I find a pair of shoes like yours? 9. Where do we go from here?
(A) My sister has some just like mine. (A) We know this place quite well.
(B) I got them on 63rd Street. (B) She's going overseas.
(C) I like them, too. (C) Turn left and go straight two blocks.
5. Where is there an all-night drugstore? 10. Where is the person with the key?
(A) Near the stadium. (A) I think it's for this door.
(B) This city isn't large enough for me. (B) She left it downtown.
(C) Put the rug in the bedroom. (C) He'll be back after lunch.
 Exercise 5: Why
Listen to the questions, which are followed by three responses. They are not written out for you.
Listen carefully to understand what the speakers say and choose the best response to each
question.
1. Mark your answer:
A B C
2. Mark your answer:
A B C
3. Mark your answer:
A B C
4. Mark your answer: A B C
5. Mark your answer: A B C
6. Mark your answer: A B C
7. Mark your answer: A B C

8. Mark your answer: A B C

9. Mark your answer:

A B C

10. Mark your answer: A B C

 Exercise 5: Why- Transcript
1. Why don't you read your mail first?
6. Why does this fish task spoiled?
(A) I don't have any stamps.
(A) The freezer must be broken again.
(B) I always save my letters for last.
(B) The chef is very experienced.
(C) I have to write it first.
(C) Fish scales just seem oily.
2. Why would you invest all your assets in one piece of
7. Why are you always the last one to leave?
property?
(A) No one else would do it.
(A) There's virtually no risk.
(B) I'm slow in my work.
(B) All three of us land there.
(C) It's quieter at the end of the street.
(C) I like to spread my money around.
8. Why has there been no action on this report?
3. Why are you driving rather than flying?
(A) We don't want to get it dirty.
(A) I don't know how to drive.
(B) It’s a casual game.
(B) There'll be four of us to share expenses.
(C) We needed your advice first.
(C) I prefer flying.
9. Why haven't you tried to get in touch with her?
4. Why do you think he didn't support this plan?
(A) I didn't have enough rope.
(A) He's not very strong.
(B) She has an unlisted number.
(B) He prefers his own ideas.
(C) It feels very heavy.
(C) I suppose he was late.
10. Why were you late every day this week?
5. Why were only three of you present at the meeting?
(A) I had to take my children to school.
(A) The president was very thankful.
(B) The food is good and cheap.
(B) I thought their presents were sufficient.
(C) The weekly rate has been increased.
(C) The others were out of town.
 Exercise 6: How
Listen to the questions, which are followed by three responses. They are not written out for you.
Listen carefully to understand what the speakers say and choose the best response to each
question.
1. Mark your answer:
A B C
2. Mark your answer:
A B C
3. Mark your answer:
A B C
4. Mark your answer: A B C
5. Mark your answer: A B C
6. Mark your answer: A B C

7. Mark your answer: A B C

8. Mark your answer: A B C

A B C
9. Mark your answer:

10. Mark your answer:

A B C
 Exercise 6: How- Transcript
1. How far away is the resort? 6. How soon will these shirts be ready?
(A) It's very pretty there. (A) They don't fit you well.
(B) It's about 311 miles from here. (B) You can pick them up next Tuesday.
(C) It was a wonderful vacation. (C) These are very dirty.
2. How did he react to the announcement? 7. How heavy is the package?
(A) He became very angry. (A) li doesn't have enough postage.
(B) They announced it last week. (B) It arrived this morning.
(C) He's not a very good actor. (C) It weighs too much for one person to lift.
3. How much time will it take to complete the project? 8. How did you find the error?
(A) I haven't finished it yet. (A) I had our accountant go over everything.
(B) I don't enjoy competition. (B) I found it in the closet.
(C) I estimate six months. (C) The airline is very small.
4. How often does the copier break down? 9. How high is the building?
(A) The mechanic can fix your brakes. (A) It has very nice offices.
(B) Make as many copies as you need. (B) It's on Main Street.
(C) It stops at least once a week. (C) It's 18 stories tall.
5. How many waiters should we schedule for the banquet? 10. How long did you have to wait?
(A) We'll need 25. (A) It began lo rain.
(B) They shouldn't have to wail long. (B) The train was two hours late.
(C) I have to go to the bank. (C) The length is three feet.
 Exercise 7: Auxiliaries
Listen to the questions, which are followed by three responses. They are not written out for you.
Listen carefully to understand what the speakers say and choose the best response to each
question.
1. Mark your answer:
A B C
2. Mark your answer:
A B C
3. Mark your answer:
A B C
4. Mark your answer: A B C
5. Mark your answer: A B C
6. Mark your answer: A B C

7. Mark your answer: A B C

8. Mark your answer: A B C

A B C
9. Mark your answer:

10. Mark your answer:

A B C
Exercise 7: Auxiliaries- Transcript
1. Will you be visiting the central office for the first time?
6. Won't you reconsider and accept our offer?
(A) No, I was born there.
(A) I'm sorry. I’ve made my decision.
(B) I've been all over the world.
(B) I take mine black.
(C) I was there last year.
(C) Not unless I reject it.
2. Isn't he known as the inventor of the automatic door opener?
7. Can you suggest another way to do this?
(A) It‘s windy. Please shut it.
(A) I'm free on Monday.
(B) No, he was the manufacturer.
(B) Let's try using different software.
(C) Yes. they're number one in can openers.
(C) I don't play any sports.
3. Do you think there is a future in telecommunications?
8. May the new trainees work with your staff today?
(A) I never watch TV.
(A) I don't think it'll rain.
(B) Satellites are hero forever.
(B) We would be delighted.
(C) No, I just let the phone ring.
(C) They refuse to work on the train.
4. Didn't the chairperson of your company resign?
9. Has M.H. Benson been in to see me yet?
(A) Yes, he did a terrific job.
(A) There are some on your desk.
(B) He was terminated, actually.
(B) She called to say she‘s running Iate.
(C) Yes, and he gave us the pen he signed with.
(C) She left yesterday.
5. Will you pursue the topic with them tomorrow?
10. Has Mr. Springer returned from lunch?
(A) I doubt if they'll be interested.
(A) He bought a one-way ticket.
(B) Yes, when you start at the bottom, there's only one way to
(B) We're not hungry.
go.
(C) Yes, ten minutes ago.
(C) They wanted it yesterday.
 Exercise 8:Statements
Listen to the questions, which are followed by three responses. They are not written out for you.
Listen carefully to understand what the speakers say and choose the best response to each
question.
1. Mark your answer:
A B C
2. Mark your answer:
A B C
3. Mark your answer:
A B C
4. Mark your answer:
A B C
5. Mark your answer:
A B C
6. Mark your answer:
A B C
7. Mark your answer: A B C
8. Mark your answer: A B C
9. Mark your answer: A B C

10. Mark your answer: A B C

Exercise 8: Statement- Transcript
1. Don’t forget to buy pens. 6. You have a call on line 1.
(A) I have lots of clothes. (A) I forgot to call you back.
(B) We bought some last week. (B) Actually, it's two o'clock.
(C) Don't buy the blue ones. (C) Take a message for me.
2. You sound like you have a cold. 7. I’ll e-mail you if there's a change.
(A) It's just the radio. (A) I'd rather hear from you by phone.
(B) Yes, I'm sick. (B) The clothes you have on are fine.
(C) I'll wear your hat. (C) You'll need my postal code.
3. The director wants to see you. 8. It's almost time to close.
(A) I wonder why. (A) We're staying open late tonight.
(B) I want to sit with you. (B) It took almost five minutes.
(C) I can't see either. (C) It's the first time I wore these clothes.
4. We need to open a window. 9. James isn't expecting you today.
(A) Sorry, we're closed. (A) I ordered them yesterday.
(B) Yes, it's quite warm. (B) I’ll tell her you're here.
(C) It's your gift. (C) Oh, he didn't get my message.
5. Sales are low this month. 10. The concert is next Tuesday.
(A) That's normal for January. (A) Thursday isn't a good day for me.
(B) It’s always slow at lunch hour. (B) The consultant is here now.
(C) Yes, this pillow is on sale. (C) I hope the tickets are free.
 Teacher, please remind the
students to do homework and
inform the result on Facebook
group.
 Unit 4
Strategies for TOEIC reading
Part 6: Text Completion
 Strategies
Your preparation for Part 6 will be similar to your study of the strategies for Part 5. In fact, many of the grammar topics in Part 5 are tested again in
Part 6 in the new TOEIC test. There are inference questions that will oblige you to read the entire passage. These questions will focus on tense,
pronouns, and contextual moaning. Study the Patterns to Remember in the grammar review section and pay close attention to the following common
traps.
• In an adjective comparison in the superlative, make sure the is not omitted.
INCORRECT [It is biggest I have ever seen.]
CORRECT It is the biggest I have ever seen.
• In an adjective comparison in the comparative, make sun than is not omitted.
INCORRECT [She is taller I.]
CORRECT She is taller than I.
• Note which verbs can be followed by a gerund, which by an infinitive, and which by either.
INCORRECT [We decided leaving early.]
CORRECT We decided to leave early.
• Make sure the modal matches the tense of the sentence.
INCORRECT [Last year we hoped she will come. ]
CORRECT Last year we hoped she would come.
• Determine whether the verbal adjective is the cause (-ing) or the object (-ed) of the feeling or reaction.
INCORRECT [To me, this subject is interested.]
CORRECT To me, this subject is interesting.
• A pronoun must agree with its antecedent.
INCORRECT [The company gave her employees raises.]
CORRECT The company gave its employees raises.
• A pronoun must be the correct form.
INCORRECT [He gave it to Tom and I.]
CORRECT He gave it to Tom and me.
 Adjective Comparisons and
Superlatives
Adjectives can be used to compare two things (comparatives) or
more than two things (superlatives). The comparisons can be made by
adding endings to the base form of the word (prettier, the prettiest) or
by placing more or most before the word (more intelligent, the most
intelligent).
Adjective Comparisons and Superlatives
Patterns to remember
The comparative form uses than.
INCORRECT [They seem more experienced then they are.]
CORRECT They seem more experienced than they are.
The precedes the adjective in the superlative form.
INCORRECT [Biggest demand is from the Midwest.]
CORRECT The biggest demand if from the Midwest.
When comparing three or more things, use the superlative.
INCORRECT [This is the more obvious problem we face.]
CORRECT This is the most obvious problem we face.
When comparing two things equally, use as + adjective + as.
INCORRECT [Fred is not ambitious as Mark.]
CORRECT Fred is not as ambitious as Mark.
Adjective Comparisons and Superlatives

Patterns to remember
There are five irregular forms to be memorized.
good better the best
bad worse the worst
far farther, further the farthest, the furthest
little less the least
many, much more the most
INCORRECT [This is the worse indicator we have seen yet.]
CORRECT This is the worst indicator we have seen yet.
 Gerunds and Infinitives
Gerunds (verb + -ing) and infinitives (to + verb) are verb forms that can be used as
nouns. They may be used in any position in a sentence where a noun may be used.
When used as direct objects, the decision whether to use a gerund or an infinitive
depends on the main verb. These verb patterns must be memorized; lists may be found
in most grammar reference books.

Patterns to remember
Certain verbs take gerunds (admit, consider, enjoy, stop, etc.).
INCORRECT [He regretted to retire so early.]
CORRECT He regretted retiring so early.
Certain verbs take infinitives (afford, ask, decide, expect, etc.).
INCORRECT [We expect arriving late.]
CORRECT We expect to arrive late.
 Modals
Modals are auxiliaries (helping words) that signal the tense of the verb and add
to its meaning.

PRESENT/FUT PERFECT
PAST MODALS
URE MODALS MODALS
can could could have
may might might have
will could would have
shall should should have
has/have to had to has/have had to
must must have
 Modals
Patterns to remember

A main verb in the present tense means a present modal in the subordinate clause.

INCORRECT [The final decision is that he could go ahead with his project.]
CORRECT The final decision is that he can go ahead with his project.

A main verb in the past tense means a past modal in the subordinate clause.

INCORRECT [Last month he thought he will retire.]

CORRECT Last month he thought he would retire.

Perfect modals are used when the action of a verb in the subordinate clause is supposed to have occurred already.

INCORRECT [I think he should be promoted last month. ]

CORRECT I thought he should have been promoted last month.
INCORRECT [They agree that we might make a mistake yesterday.]
CORRECT They agree that we might have made a mistake yesterday.
Must has two distinct meanings. When must means "necessity“, the past is had to, when it means a logical conclusion, the
perfect form must have is used.
INCORRECT [She must have used her vacation days, or she would have lost them.]
CORRECT She had to use her vacation days, or she would have lost them.
INCORRECT [Here's Brad report. He had to forget to take it.]
CORRECT Here's Brad's report. He must have forgotten to take it.
Questions 1-3 refer to the following letter.
Practice 1
ELC LITERARY AGENCY
Via Terenzio, 21
20138 Milano
ITALY
Mr. N. Ellis
77 Kingsbury Road
EDGEWARE
Middlesex
HAO 8XG
Dear Mr. Ellis:
I apologize_____so long to acknowledge your cookbook proposal for European
1.(A) to take (B) for taking (C) the taking of (D) to be taking
Youth in the Kitchen. My colleagues and I feel your proposal has merit, and we would like you to supply additional information in support of your
proposal.
We ask that you submit three chapters with____pages keyed to a table of contents.
2. (A) numeral (B) number (C) numbered (D) numbering
We would also like you to send your résumé and copies of any of your other publications. Most important, please include a few recipes for
us_____and perhaps even test.
3. (A) review (B) reviewing (C) for reviewers (D) to review
Once the manuscript has been evaluated, we will be in touch. It is more likely than not that you will be asked to submit more chapters tor review.
You might want to begin work on these chapters now.
Sincerely,
Mario Rossi
Literary Agent. ELC
 Practice 1
Questions 4-6 refer to the following e-mail.
To: Elen and family
From: salesrep234
Re: Holiday Prices

Dear Customer,
Our records show that you are among the top ten percent of our valuable customers for this year. As a preferred customer,
you are eligible_____special holiday discounts. You will receive 10% off all of your
4. (A) receipt (B) to receive (C) for receiving (D) received
online purchases made in December. This 10% can be combined with any online promotion. These are our_______prices
ever.
5. (A) low (B) lower (C) lowering (D) lowest
When you log in, please identify yourself as a preferred customer by using this special login ID: XP3744. You should not share
this login ID with your friends or family, but you_______purchase gifts for them.
6. (A) would (B) may (C) had better (D) will
When you use your preferred login ID, you will not only receive our lowest price, but you will also get double bonus points that
you can apply to future purchases. With 600 bonus points you could purchase a set of golf clubs for just $499. For 10.000
points, you can get a golf carl for $1.525.
Thank you for your continued business. We look forward to serving you.
The Sporting Goods Store Staff
 Practice 1
Questions 7-9 refer to the following article.

KOREA POST: Business Travelers Feel the Stress

New studies have shown that business travelers are more likely to suffer from heart failure, high blood pressure, and
arthritis than those who only travel for pleasure.

Besides being cramped for long periods of time in airplanes, buses, and taxis, business travelers often experience
tense muscles and are more subject to back spasms and blood clots than those who don't travel often. In addition,
business travelers rarely get a good night’s sleep.

Dr. Ky-Yung Hwang of the Busan Sleep Lab says that people_____always travel with their own pillow. "If business
travelers can
7. (A) might (B) will (C) should (D) can’t
bring their laptops on board, there's no reason why they can't bring their own pillow," said Dr. Ky-Yung in a recent radio
interview. An even____ solution, according to celebrity doctor Dr. Kim-He Gun.
8. (A) good (B) the best (C) better (D) greatest
from the hit television series Ask the Specialist, is to avoid business travel altogether.

The studies have also shown that time away from families can be detrimental to family life. After all, everything
from___meals to
9. (A) preparation (B) prepared (C) preparing (D) prepare
driving kids to and from school is affected when one parent goes away on business.
 Practice 1
Questions 10-12 refer to the following advertisement.
Fernwood Office Towers
Now Leasing
Fern wood Office Towers is the premier office building newly opened in the East Park district Fernwood offers the luxury
and convenience of a downtown address without the high downtown rental rates.

Is your work space overcrowded! Are you looking for a________office at an

10. (A) more spacious than (B) more spacious (C) most spacious (D) the most spacious
affordable price? Fernwood Office Towers has the solution for you. Fernwood offers a full-service building with an
underground parking garage All offices have views of the park. Rates start at $500 per square foot*. With advantages
like these, why consider_______anywhere else? Call our rental office today to tour the hottest new office
11. (A) rent (B) rents (C) to rent (D) renting
building in the city.

*A five-year lease_____be signed in order to qualify for this special rate.

12. (A) must (B) might (C) could (D) can
 Participles
On the new TOEIC test, you must select the appropriate participle in a
participial phrase and must be able to determine its correct position in a
sentence.
VERB speak
PAST PARTICIPLE spoken The language spoken by most
people...
A spoken language...
PRESENT PARTICIPLE speaking The woman, speaking
loudly,...
 Participles
Patterns to remember
The participial phrase docs not require a form of the verb be.
INCORRECT [The worker was causing the most problems was fired.]
CORRECT The worker causing the most problems was fired.
The participial phrase must directly precede or follow the noun it is modifying.
INCORRECT [The cat scared the child attacking the mouse.]
CORRECT The cat attacking the mouse scared the child.
The past participle represents a reduced passive form. This means the person or thing it
describes has received, not done, an action.
INCORRECT [The meeting scheduling for this morning has been canceled.]
CORRECT The meeting scheduled tor this morning has been canceled.
 Verbal Adjectives
Patterns to remember
The present participle, or -ing form, can be an adjective which describes the person or thing that
created or is creating a feeling or reaction.
INCORRECT [The company's amazed progress has captured everyone's attention.]
CORRECT The company's amazing progress has captured everyone's attention.
The present participle can be an adjective which describes the use or purpose of a person or thing. It
can also describes the activity that the person or thing is involved in.
INCORRECT [We need more filled cabinets in this office.]
CORRECT We need more filling cabinets in this office.
INCORRECT Promoted employees from within the company improves morale.
CORRECT Promoting employees from within the company improves morale.
The past participle can be an adjective which describes the person or thing that received or is
receiving the feeling or reaction.
INCORRECT [The amazing stockholders rushed to buy more shares in the company.]
CORRECT The amazed stockholders rushed to buy more shares in the company.
 Pronouns
Pronouns can take the place of nouns or noun phrases. There are four
forms of pronouns.

SUBJECT PRONOUNS I, you, she, etc.

OBJECT PRONOUNS me, you, her, etc.
POSSESSIVE PRONOUNS mine, yours, hers, etc.
REFLEXIVE PRONOUNS myself, yourself, herself, etc.

On the new TOEIC test, it is important to remember to use the

appropriate pronoun (form) in the correct place (position) or the
appropriate possessive adjective + noun phrase.
 Pronouns
Patterns to remember

Pronouns cannot follow their antecedents directly.

INCORRECT [Shipping rates to Panama they fluctuate frequently.]
CORRECT Shipping rates to Panama fluctuate frequently.
Pronouns agree with their antecedents in number, gender, and grammatical function.
INCORRECT [That was our shipment, so we will pay for them.]
CORRECT That was our shipment, so we will pay for it.
A possessive pronoun takes the place of a possessive adjective + noun or noun phrase. Don't confuse
it with a possessive adjective (my, your, her, etc.), which must precede a noun or noun phrase.
INCORRECT [That's your book; this is my.]
CORRECT That's your book; this is mine.
Questions 1-3 refer to the following letter Practice 2 TONY TAN
Internet Wizardry
9 Jianguolu
Chaoyangqu, BEIJING 109625
Zheng Yi
Flat 6, 2/F
50 Kennedy Road
WAN CHAI, HONG KONG
Dear Mr. Zheng Yi:
Thank you for purchasing the 9H7 Mbps Wireless Router. This router will allow you to link your laptop computer to the internet. lf you have any
problems installing your muter, please use______p-chart help-line on our website. Our
1.(A) its (B) their (C) our (D) his
technicians are available 24 hours a day, 7 days a week.

Before you can proceed with the setup, you will need to make sure that a few basic requirements are______. These requirements are outlined
in the enclosed
2. (A) meet (B) met (C) meeting (D) to meet
Installation Guide.
Once your router is installed, please take a moment to register your product. You will need to register in order to receive updates from
our_______system
3. (A) auto (B) automated (C) automating (D) automatically
Congratulations on purchasing this exciting new technology. Enjoy your wireless connection!
Sincerely,
Tony Tan
President, Internet Wizardry
Questions 4-6 refer to the following e-mail.
Practice 2
To: adriana
From: carmela
Re: New, Partnership

Dear Adriana,
It was great to finally meet you in person on Monday. I hope you enjoyed the luncheon. The food was delicious, wasn't
it? I'm excited about our company's new______campaign. I think we will be able to sell lots of vitamins because of it.
4. (A) advertising (B) advertised (C) advertiser (D) advertise
As you know, I will be training you via e-mail for the first few weeks. I should remind you that I will often be in a different
time zone than_____I’ll.
5. (A) me (B) you (C) her (D) them
forward you a schedule of my travel itinerary for you to keep on file. Also, Fabiana may be able to answer some of your
questions if you can't reach me. You met her at the luncheon, didn't you? She is our_______manager.
6. (A) marketed (B) marketing (C) to market (D) for marketing Anyhow, what I want to do first IS
see how much you know about our products. There is a quiz attached. You aren’t
being marked on this quiz, and your score won't affect your pay at all. I just need to get a better idea of what type of
training you need.
Please return this quiz to me by tomorrow evening at the latest.
Welcome to the company!
Carmela
 Practice 2
Questions 7-9 refer to the following article.
Business Daily Magazine ̶ October Edition

Seasonal Affective Disorder (SAD), also known as the winter blues, can do more than put a person in a bad mood.
According to psychologists at the University of Chicago School of Medicine, the winter blues is a serious cyclical
depression that can drastically affect a person's work performance.

One reason that SAD becomes such a problem in the workplace is that people go to extreme measures to combat the
cyclical depression. While some people compensate for the lack of sunshine by overeating, others rely on alcohol to
improve their spirits. Both of these indulgences cause people to feel less motivated at home and on the job.

In his recent best seller, Building a Healthy Workforce, Michael E. London, M.D., suggests that approximately 15
million Americans suffer from some degree of SAD. As London says in______book, the winter blues last longer than
just the three or four
7. (A) its (B) my (C) his (D) our
months of winter. People with SAD begin to notice their moods_______as soon as
8. (A) changes (B) changing (C) to change (D) changed
they start thinking about the onset of winter. For many people the symptoms of SAD are triggered as soon as the clocks go back
an hour and we lose an hour of sunlight. There are a number of different types of therapy available Light therapy is the most
common form and can be as simple as sitting under a warm light for 30 to 90 minutes a day.______ salons are also proven to
reduce the symptoms of SAD.
9. (A) Tanned (B) Tan (C) Tanning (D) For tanning
 Practice 2
Questions 10-12 refer to the following article.

Reducing Energy Costs

People everywhere are becoming concerned about the high energy prices. _______
10. (A) Rise (B) Rose (C) Risen (D) Rising
energy carts are forcing many offices to implement certain energy-saving measures. For example,
special energy-efficient lighting systems are becoming more and more common. These energy-saving
lights remain on in an _____ room but switch off when the
11. (A) occupy (B) occupied (C) occupying (D) occupancy room is not in use. Ambient
room temperature is another area of concern. Many offices now have a policy of
keeping the temperature slightly higher in the summer and slightly cooler in the winter than_____ did
in the past. This is actually one of the most effective
12. (A) they (B) them (C) he (D) it
energy-saving measures that can be taken. Changing the room temperature by just a few degree can
mean many hundreds of dollars of savings in energy costs without any serious sacrifice of comfort.
● Teacher, please remind the students to do
homework and mid-term test.
● Then inform the result on Facebook group.
● If you pass 80% you will have 5%
scholarship for the next course.
● If the student gains less than 700, teachers
need to inform the centre.
 Unit 5
Strategies for TOEIC listening
Part 3: Conversations
 Strategies
1. The conversations in part 3 are long and can be on any topic. If you can
predict the topic before you hear the conversation, it will help you understand
the details of the conversation. You will not have time to read both the
questions, and the answer choices before you listen to the conversation. But
you can scan them quickly and took for key words.

There are two types of key words: question words and content words. Focus
your scanning on these key words. When you listen to the conversation, listen
for key words or their synonyms or paraphrases.
 Strategies
2. Focus on question words
The first word of the question will help you listen for the correct answer.

WHO Identify people

Who are the speakers? Who are they talking about?
WHAT Identify action
What is going on? What are they talking about?
WHEN Identify time
When is an action taking place?
WHERE Identify location
Where is an action taking place?
WHY Identify reason
Why is something happening?
HOW Identify manner
How is something happening?
 Strategies
3. Focus on content words

In a question such as What time will the woman leave?, the key words are time, woman, and will
leave. When you listen to the conversation, you should listen for references to a woman leaving in
the future. You should also listen for any numbers you might have seen in the answer choices: four
(four hours, four o'clock): 30 (4:30, half past 4:00, 30 minutes from now, in 30 minutes); ten (in
ten minutes, ten past 4:00, 4:10, etc.). By listening for the key words (time, woman, will leave) and
some of the numbers (four, ten), you will be able to focus your listening on important details. You will
also get practice in listening for paraphrases and synonyms.

Words in the answer choices are often not repeated in the conversation. The speakers may use
paraphrases or synonyms. For example, in a question What time does the flight depart?, the key
word flight indicates the conversation will provide information about the time a plane takes off. Listen
for that time. You may not hear the word flight in the conversation; the speakers may use a synonym
like plane. Similarly, the speakers may say take off rather than depart.
 Strategies
4. Common traps
In Parts 1 and 2, you learned to pay attention to common traps. These same common traps are
found in part 3:
• Confusion between similar sounds
• Confusion among prepositions
• Confusion about words in a different context

The following exercises will give you practice in listening for specific answers for question words.
You should also pay attention to content words in these practice exercises and be careful of the
common traps.

Some questions require you to make an inference, for example, Who are the speakers? Here you
may need to listen to the whole conversation for content clues. If the speakers are an employer and an
employee, you will hear work-related words. If the speakers are a bus driver and a passenger, you will
hear words related to public transportation.
 Strategies
5. Strategies Practice and TOEIC Test Practice

There are two types of practice exercises for Parts: Strategy Practice and TOEIC Test Practice. The
Strategy Practice exercises include two questions for each conversation. Each question will help you
focus on a particular question word such as who, what, or when. The TOEIC Test Practice exercises
have three questions for each conversation, just like on the real TOEIC test. You can practice listening
for content words on both.

Before you listen lo the conversations, go through the answers and circle the content words. This
will help you focus your listening.

The exercises for part 3 will prepare you to listen carefully to the question, anticipate the possible
answers, and select the correct answer. Learn to listen for the patterns for the question words who,
what, when, where, why, and how.
 Practice- Who
You will hear ten conversations between two people. At the end of each conversation, you must answer the corresponding questions
Conversation 1 (Questions 1-2)
Conversation 3 (Questions 5-6)
1. Who are the speakers?
5. Who asked the questions?
(A) Architects.
(A) The security guard.
(B) Accountants.
(B) A reporter. A B C D
(C) Dietitians.
A B C D (C) A union leader.
(D) Tailors.
(D) The mayor.
2. Who will mail the work?
6. Who says that the mayor's policies are not fair?
(A) The man.
(A) Teachers.
(B) The woman.
(C) The boss.
(B) Schoolchildren. A B C D
(C) Members of the press.
(D) The assistant. A B C D (D) The mayor's office staff.
Conversation 2 (Questions 3—4)
Conversation 4 (Questions 7-8)
3. Who are the speakers talking about?
7. Who is the man talking with?
(A) A waiter.
(A) A banker.
(B) A chauffeur. A B C D
(B) A mathematician.
(C) A traffic officer.
(C) A human resources officer.
(D) A repairperson. A B C D (D) A tax lawyer.
4. Who made a phone call?
8. Who can help the man with his problem?
(A) The man.
A) His wife.
(B) The secretary.
(B) The manager. A B C D
(C) The doorman.
(C) A marriage counselor.
(D) The watchman. A B C D (D) A financial advisor.
 Practice- Who
You will hear ten conversations between two people. At the end of each conversation, you must answer the corresponding questions
Conversation 1 (Questions 1-2)
Conversation 3 (Questions 5-6)
1. Who are the speakers?
5. Who asked the questions?
(A) Architects.
(A) The security guard.
(B) Accountants.
(B) A reporter. A B C D
(C) Dietitians.
A B C D (C) A union leader.
(D) Tailors.
(D) The mayor.
2. Who will mail the work?
6. Who says that the mayor's policies are not fair?
(A) The man.
(A) Teachers.
(B) The woman.
(C) The boss.
(B) Schoolchildren. A B C D
(C) Members of the press.
(D) The assistant. A B C D (D) The mayor's office staff.
Conversation 2 (Questions 3—4)
Conversation 4 (Questions 7-8)
3. Who are the speakers talking about?
7. Who is the man talking with?
(A) A waiter.
(A) A banker.
(B) A chauffeur. A B C D
(B) A mathematician.
(C) A traffic officer.
(C) A human resources officer.
(D) A repairperson. A B C D (D) A tax lawyer.
4. Who made a phone call?
8. Who can help the man with his problem?
(A) The man.
A) His wife.
(B) The secretary.
(B) The manager. A B C D
(C) The doorman.
(C) A marriage counselor.
(D) The watchman. A B C D (D) A financial advisor.
 Practice- Who
Conversation 5 (Questions 9-10) Conversation 7 (Questions 13-14)
9. Who are the speakers talking about? 13. Who is worried?
(A) A musician. (A) A veterinarian.
(B) A teacher. (B) A pet owner. A B C D
(C) An athlete. A B C D (C) A furniture salesperson.
(D) A gardener. (D) A painter.
10. Who will present the award? 14. Who docs the woman suggest that the man call?
(A) A family member. (A) A banker.
(B) The director. (B) An accountant.
A B C D A B C D
(C) Another player. (C) A trainer.
(D) The club president. (D) A druggist.
Conversation (Questions 11-12) Conversation 8 (Questions 15-16)
11. Who is waiting? 15. Who are the speakers talking about?
(A) A taxi driver. (A) An artist.
(B) A runner. A B C D (B) A construction worker.
(C) A meter reader. (C) A college professor. A B C D
(D) A cashier. (D) A loan officer.
12. Who will the speakers visit? 16. Who is interested in this person's work?
(A) The woman's brother. (A) A member of the press.
(B) The woman's mother. (B) A band loader. A B C D
(C) The man's mother. (C) A ball player.
A B C D (D) A politician.
(D) The man's brother.
 Practice- Who
Conversation 5 (Questions 9-10) Conversation 7 (Questions 13-14)
9. Who are the speakers talking about? 13. Who is worried?
(A) A musician. (A) A veterinarian.
(B) A teacher. A B C D
(B) A pet owner.
(C) An athlete. A B C D
(C) A furniture salesperson.
(D) A gardener. (D) A painter.
10. Who will present the award? 14. Who docs the woman suggest that the man call?
(A) A family member. (A) A banker.
(B) The director. A B C D (B) An accountant.
(C) Another player. A B C D
(C) A trainer.
(D) The club president. (D) A druggist.
Conversation (Questions 11-12) Conversation 8 (Questions 15-16)
11. Who is waiting? 15. Who are the speakers talking about?
(A) A taxi driver. (A) An artist.
(B) A runner. A B C D (B) A construction worker.
(C) A meter reader. (C) A college professor. A B C D
(D) A cashier. (D) A loan officer.
12. Who will the speakers visit? 16. Who is interested in this person's work?
(A) The woman's brother. (A) A member of the press.
(B) The woman's mother. (B) A band loader.
(C) The man's mother. (C) A ball player.
A B C D
(D) The man's brother. (D) A politician. A B C D
 Practice- Who
Conversation 9 (Questions 17-18) Conversation 10 (Questions 19-20)
17. Who are the speakers? 19. Who are the speakers discussing?
(A) Taxi drivers. (A) An absent employee.
(B) Train conductors. (B) A tardy employee.
(C) Commuters. (C) An ill employee.
(D) Gamblers. (D) A model employee.
A B C D A B C D
18. Who recommended that the man get 20. Who is the woman?
more exercise? (A) The employee's supervisor.
(A) His wife. (B) The employee's co-worker.
(B) His doctor. (C) The employee's friend.
(C) His trainer. (D) The employee's driver.
(D) His dietitian.
A B C D A B C D
 Practice- Who
Conversation 9 (Questions 17-18)
Conversation 10 (Questions 19-20)
17. Who are the speakers? 19. Who are the speakers discussing?
(A) Taxi drivers. (A) An absent employee.
(B) Train conductors. (B) A tardy employee.
(C) Commuters. (C) An ill employee.
(D) Gamblers. (D) A model employee.
A B C D A B C D
18. Who recommended that the man get 20. Who is the woman?
more exercise?
(A) The employee's supervisor.
(A) His wife.
(B) The employee's co-worker.
(B) His doctor.
(C) The employee's friend.
(C) His trainer.
(D) The employee's driver.
(D) His dietitian.

A B C D A B C D
 Practice- Who- Transcript
Questions 1 and 2 refer to the following Questions 5 and 6 refer to the following conversation.
conversation. Woman: The mayor has no further comment at this time.
Man: This column doesn't make any sense. It Man: In her opinion, was the outcome of this year's negotiation as
shows a lass. favorable to the union as it was last year?
Woman: We included last year’s figures. Woman: We'll defer that question until the mayor's press conference. If
Man: No wonder. Take them out and add it up you apply to the mayor's office for a press pass, you'll be able to attend
again. it.
Woman: OK, if you insist. But we have to finish Man: One more thing . . city teachers say that the mayor's education
this work soon. I plan to mail it off to the client policies are unfair to low-income children. What does the mayor say to
this afternoon. that?
Woman: Please, sir. I said no more questions at this time.
Questions 3 and 4 refer to the following
conversation. Question 7 and 8 refer to the following conversation.
Woman: Relax. I'm sure he'll be able to fix it. Woman: I'm sure you understand that we use a formula to arrive at the
Man: If he ever gets here. We've been waiting by decision.
the door all morning. Man: Yes, but as interest rates come down, money should be more
Woman: Well, you know traffic is terrible at this available, right?
time of day. When did you call him? Woman: Yes and no. That's true for most loans, but your application
Man: At nine o'clock. His secretary said he would doesn't meet our minimum requirements.
be here before noon. Man: Can't you help me out? I really need this loan.
Woman: It's barely noon now according to my Woman: I suggest that you and your wife meet with our financial
watch. I'm sure he'll be here any minute. advisor. He can counsel you on the best way to manage your finances.
Man: OK. How can I make an appointment with him?
 Practice- Who- Transcript
Questions 13 and 14 refer to the following conversation.
Questions 9 and 10 refer to the following conversation. Woman: The color will match your walls perfectly.
Woman: He played much better than I thought he would. Man: I like it, but do you think my cat will ruin it?
He beat out all the other players. Woman: Probably, but what's more important? Animals or
Man: I know. I thought he was too inexperienced for this furniture?
course, but he proved me wrong. He was able to direct all Man: It's just that I don't want to spend a lot of money on a
his attention to what he was doing. couch just to have it all scratched up.
Woman: The final score proves his talent. His family will Woman: You could call up a pet trainer to teach your cat not to
be very proud of his accomplishment. scratch. A lot of people have had success with that.
Man: They'll be even prouder when the club president Man: That just means more money out of my bank account
hands him his award. Maybe I’ll would be better to stay with my old couch.

Questions 11 and 12 refer to the following conversation. Question 15 and 16 refer to the following conversation.
Man: He's been outside for almost half an hour now. Man: This one over hero is one of her best work, in my opinion.
Woman: So? What does he care? The meter's running, Woman: Amazing. She has truly outdone herself. This collage
and we're paying him. has to be her best ever.
Man: Yes, but it can't be all that comfortable in the cab. It's Man: I'm glad you think so. We've given her a lot of support, and
really cold out there. this is ample repayment. She has a brilliant future ahead.
Woman: Well, I'm almost ready to go. And you? Woman: I understand that a number of prominent people have
Man: I've been ready for hours. Hurry up and get your expressed interest in her work.
coat on. Your mother is expecting us to be at her house Man: Yes. In fact the mayor herself is interested in buying a
before seven o'clock, and you know how upset she'll be if piece to display in city hall.
we're late.
 Practice- Who- Transcript
Question 17 and 18 refer to the following Questions 19 and 20 refer to the following
conversation. conversation.
Women: If we make the 8:10, we'll be home Man: How often does this happen?
by nine o'clock. Woman: She's 10 to 15 minutes late just about
Man: We don't have a chance. It's late every morning.
already, and we'll never get a taxi. Man: Please let her know that we expect
Woman: Then let's walk. It's not far to the employees to be on time. As her supervisor,
train station. I'm sure we can make it there that's your responsibility. We have to put an end to
in 19 minutes if we walk fast. this behavior before it becomes a bigger problem.
Man: That's a great idea. Let's try it. We Woman: All right. I’ll speak to her about it today.
might make it in time for that train, and,
Man: You really must, before the problem gets out
anyhow, my doctor recommended that I get
of hand. It you let this continue, her co- workers will
more exercise.
think that they can do the same thing.
 Practice- What
You will hear ten conversations between two people. At the end of each conversation, you must answer the corresponding questions.
Conversation 1 (Questions 1-2) Conversation 3 (Questions 5-6)
1. What are the speakers doing? 5. What does Ben’s father do now?
(A) Setting a table. (A) He sells greeting cards. A B C D
(B) Making a drink. A B C D (B) He manufactures paper products.
(C) Serving dinner. (C) He makes packaging material.
(D) Cooking. (D) He delivers packages.
2. What is in the bowl? 6. What is the woman's opinion of Ben's father?
(A) Flour. (A) He's not safe.
A B C D
(B) Flowers. (B) He's behind the times. A B C D
(C) Soup. (C) He's very successful.
(D) Water. (D) He's not fortunate.
Conversation 2 (Questions 3-4) Conversation 4 (Questions 7-8)
3. What did the woman do first? 7. What are the speakers waiting for?
(A) She filed yesterday's correspondence. (A) A telephone call. A B C D
(B) She typed the McGinnis letter. A B C D (B) A taxi.
(C) She opened the morning mail. (C) An airplane.
(D) She made two copies. (D) A watch.
4. What will the woman do now? 8. What will they do when they get home?
(A) Clean the office. (A) Watch a movie. A B C D
(B) Type more correspondence. A B C D (B) Head a book.
(C) Take the afternoon off. (C) Answer mail.
(D) Mail the letters. (D) Eat something.
 Practice- What
You will hear ten conversations between two people. At the end of each conversation, you must answer the corresponding questions.
Conversation 1 (Questions 1-2) Conversation 3 (Questions 5-6)
1. What are the speakers doing? 5. What does Ben’s father do now?
(A) Setting a table. (A) He sells greeting cards. A B C D
(B) Making a drink. A B C D (B) He manufactures paper products.
(C) Serving dinner. (C) He makes packaging material.
(D) Cooking. (D) He delivers packages.
2. What is in the bowl? 6. What is the woman's opinion of Ben's father?
(A) Flour. (A) He's not safe.
A B C D
(B) Flowers. (B) He's behind the times. A B C D
(C) Soup. (C) He's very successful.
(D) Water. (D) He's not fortunate.
Conversation 2 (Questions 3-4) Conversation 4 (Questions 7-8)
3. What did the woman do first? 7. What are the speakers waiting for?
(A) She filed yesterday's correspondence. (A) A telephone call. A B C D
(B) She typed the McGinnis letter. A B C D (B) A taxi.
(C) She opened the morning mail. (C) An airplane.
(D) She made two copies. (D) A watch.
4. What will the woman do now? 8. What will they do when they get home?
(A) Clean the office. (A) Watch a movie. A B C D
(B) Type more correspondence. A B C D (B) Head a book.
(C) Take the afternoon off. (C) Answer mail.
(D) Mail the letters. (D) Eat something.
 Practice- What
Conversation 7 (Questions 13-14)
Conversation 5 (Questions 9-10) 13. What are the speakers looking at?
9. What did the speakers do?
(A) A map.
(A) They bought a new car.
(B) A picture. A B C D
(B) They cleaned the car. A B C D
(C) They repainted the car. (C) A blueprint.
(D) They got the car ready. (D) A river.
10. What color is the car? 14. What are they planning to do?
(A) Blue. (A) Take a swim.
(B) Silver. A B C D (B) Go camping. B C
A D
(C) Gold. (C) Go fishing.
(D) White. (D) Build a bridge.
Conversation 6 (Questions 11-12) Conversation 8 (Questions 15-16)
11. What might the speakers have to do if it keeps
15. What's in the package?
raining?
(A) Use the auditorium. (A) Clothes.
(B) Go indoors. A B C D (B) Documents. A B C D
(C) Cancel the fail. (C) Jewelry.
(D) Read a book. (D) Money.
4. What will the speakers do tomorrow? 16. What does the woman have to do?
(A) Have a meeting. (A) Fill out a form.
(B) Call people. A B C D (B) Deposit a check.
(C) Clean the gym. A B C D
(C) Pay $8,000.
(D) Go to work.
(D) Apply for a credit card.
 Practice- What
Conversation 7 (Questions 13-14)
Conversation 5 (Questions 9-10) 13. What are the speakers looking at?
9. What did the speakers do?
(A) A map.
(A) They bought a new car.
(B) A picture. A B C D
(B) They cleaned the car. A B C D
(C) They repainted the car. (C) A blueprint.
(D) They got the car ready. (D) A river.
10. What color is the car? 14. What are they planning to do?
(A) Blue. (A) Take a swim.
(B) Silver. A B C D (B) Go camping. B C
A D
(C) Gold. (C) Go fishing.
(D) White. (D) Build a bridge.
Conversation 6 (Questions 11-12) Conversation 8 (Questions 15-16)
11. What might the speakers have to do if it keeps
15. What's in the package?
raining?
(A) Use the auditorium. (A) Clothes.
(B) Go indoors. A B C D (B) Documents. A B C D
(C) Cancel the fail. (C) Jewelry.
(D) Read a book. (D) Money.
4. What will the speakers do tomorrow? 16. What does the woman have to do?
(A) Have a meeting. (A) Fill out a form.
(B) Call people. A B C D (B) Deposit a check.
(C) Clean the gym. A B C D
(C) Pay $8,000.
(D) Go to work.
(D) Apply for a credit card.
 Practice- What
Conversation 9 (Questions 17-18) Conversation 10 (Questions 19-20)
17. What are the speakers doing? 19. What does the man want?
(A) Building a closet. (A) A clean house.
(B) Doing their nails. A B C D (B) A better kitchen. A B C D

(C) Cleaning a closet. (C) New dishes.

(D) Looking at clothes. (D) Dinner at a restaurant.
18. What did the woman forget? 20. What will the woman do now?
(A) Cloth. (A) Watch TV.
(B) Paint. A B C D (B) Rest for a minute. B C
A D
(C) Nail polish. (C) Talk on the phone.
(D) Brushes. (D) Go to bed.
 Practice- What
Conversation 9 (Questions 17-18) Conversation 10 (Questions 19-20)
17. What are the speakers doing? 19. What does the man want?
(A) Building a closet. (A) A clean house.
(B) Doing their nails. A B C D (B) A better kitchen. A B C D

(C) Cleaning a closet. (C) New dishes.

(D) Looking at clothes. (D) Dinner at a restaurant.
18. What did the woman forget? 20. What will the woman do now?
(A) Cloth. (A) Watch TV.
(B) Paint. A B C D (B) Rest for a minute. B C
A D
(C) Nail polish. (C) Talk on the phone.
(D) Brushes. (D) Go to bed.
 Practice- What- Transcript
Questions 1 and 2 refer to the following conversation. Questions 5 and 6 refer to the following conversation.
Man: Now put the forks to the left of the plate and the knives Man: Ben's father made a fortune in cardboard.
and soup spoons to the right. Woman: That was easier to do before synthetic material
Woman: What about the water glasses? Where do they go? became cheaper and less harmful to the environment.
Man: Put them above the plates to the right. And see that Man: Now the company produces a range of environmentally
bowl of flowers? Put that in the middle of the table. safe packaging.
Women: Good idea. It will make the table look very pretty. Woman: Ben's father has always been able to keep his
company abreast of the times. That's why he has succeeded
Questions 3 and 4 refer to the following conversation. so well in business.
Woman: This morning I typed sixteen letters and before that
I filed yesterday’s correspondence. Questions 7 and 8 refer to the following conversation.
Man: What about the McGinnis letter? Woman: What time is it now?
Woman: That was the first letter I typed. I made these two Man: Five minutes after maybe his plane was late.
copies. Woman: Maybe, but if he doesn't call soon, we might as well
Man: Excellent. Do you think you could get all these letters take a taxi home.
in the mail this afternoon? Man: Good idea. I'm getting hungry.
Woman: Of course. I'll take them to the post office right Woman: Me too. Why don't we just go home now and have
away. dinner. Otherwise we could be waiting here all night.
Man: You're right. Let's get moving. I'm glad we cooked a big
meal yesterday and have plenty of leftovers we can eat
tonight.
 Practice- What- Transcript
Questions 9 and 10 refer to the following conversation. Questions 13 and 14 refer to the following conversation.
Woman: What a big difference! It looks like a new car. Woman: See where my finger is? Now, if we follow this path, we'll
Man: A little polish and it will be ready. I think it turned out quite have to wade through a stream.
well. Man: But according to this, there's a bridge right there.
Woman: You're right. It’s great I don't even remember what the Woman: Not anymore. It washed away in a storm. But the water's
old color looked like anymore. not deep. It's easy to cross.
Man: I think you'll be happy you chose this silver color. Man: OK, that's not a problem. It looks like the campsite is right
un the other side of the stream.
Questions 11 and 12 refer to the following conversation. Woman: Yes, it‘s very close. We can set up our turn right there.
Man: If it doesn't stop raining by Saturday, we'll have to cancel
the fair. Questions 15 and 16 refer to the following conversation.
Woman: No, we could just hold it indoors in the school gym. Woman: I’d like to send this package by registered mail and
Man: That won't work I checked and was told that both the gym insure it for $8,000.
and the auditorium are booked. Man: To insure it for that amount, you'll need to disclose the
Woman: Well, we can't make this decision ourselves. contents.
Man: No. We'll have to have an emergency meeting with the Woman: Certainly. It's a necklace and a bracelet. Can I just tell
planning committee. you that, or do I have to fill out a special document?
Woman: Right. And we should do that tomorrow. So, we'd Man: You'll need to complete this form and pay a fee of $25. You
better start calling people right away. can pay by cash, check, or credit card.
 Practice- What- Transcript
Questions 17 and 18 refer to the following
conversation.
Man: Am I the only one who ever cleans up
around here?
Woman: Did you bring enough nails?
Woman: I'm sorry. I’ll wash the dinner dishes.
Man: Yes, all different sizes.
Man: Would you mind cleaning up the rest of
Woman: We should finish this closet on time. the kitchen, too?
Man: I hope so. Let's make sure we have Woman: All right, I’ll do it, but later. Right now
everything we need— hammer, law, drop cloth, I'm going to make a phone call, but I promise
paint .... Where are the brushes for the paint? Did I'll gel it done before bedtime.
you get those?
Woman: Oh, no! I forgot. I guess I'll have to
make one more trip to the store.
Questions 19 and 20 refer to the following
conversation.
 Practice- When
You will hear ten conversations between two people. At the end of each conversation, you must answer the corresponding questions.
Conversation 1 (Questions 1-2) Conversation 3 (Questions 5-6)
1. When will the meeting be held? 5. When will the police let people pass?
(A) This afternoon. (A) In six minutes.
(B) Tonight. (B) In an hour.
(C) Tomorrow. (C) At 5:30
A B C D
(D) Next week. (D) At 6:00. A B C D
2. When did Ms. Johnson call? 6. When does the man usually leave the office?
(A) Before noon. (A) 2:00.
(B) This evening. (B) 4:00.
(C) On Thursday. (C) 7:00.
(D) On Friday. A B C D
(D) 8:00. A B C D
Conversation 2 (Questions 3-4) Conversation 4 (Questions 7-8)
3. When will the woman go on a trip? 7. When will the woman return?
(A) On the fourth. (A) Sunday.
(B) On the sixth. (B) Monday.
(C) On the sixteenth. (C) Tuesday.
(D) On the twenty-sixth. A B C D (D) Friday. A B C D
4. When is the conference? 8. When will the workshop be over?
(A) January. (A) 2:00.
(B) February. (B) 4:00.
(C) July. (C) 10:00.
(D) September. (D) 12:00. A B C D
A B C D
 Practice- When
You will hear ten conversations between two people. At the end of each conversation, you must answer the corresponding questions.
Conversation 1 (Questions 1-2) Conversation 3 (Questions 5-6)
1. When will the meeting be held? 5. When will the police let people pass?
(A) This afternoon. (A) In six minutes.
(B) Tonight. (B) In an hour.
(C) Tomorrow. A B C D (C) At 5:30
(D) Next week. (D) At 6:00. A B C D
2. When did Ms. Johnson call? 6. When does the man usually leave the office?
(A) Before noon. (A) 2:00.
(B) This evening. (B) 4:00.
(C) On Thursday. (C) 7:00.
(D) On Friday. A B C D (D) 8:00. A B C D
Conversation 2 (Questions 3-4) Conversation 4 (Questions 7-8)
3. When will the woman go on a trip? 7. When will the woman return?
(A) On the fourth. (A) Sunday.
(B) On the sixth. (B) Monday.
(C) On the sixteenth. (C) Tuesday.
(D) On the twenty-sixth. A B C D (D) Friday. A B C D
4. When is the conference? 8. When will the workshop be over?
(A) January. (A) 2:00.
(B) February. (B) 4:00.
(C) July. (C) 10:00.
(D) September. (D) 12:00. A B C D
A B C D
 Practice- When
Conversation 5 (Questions 9-10) Conversation 7 (Questions 13-14)
9. When does the last train leave? 13. When will Joan be back?
(A) 8:13. (A) This afternoon.
(B) 8:30. A B C D (B) Tomorrow. A B C D
(C) 9:00. (C) Next week.
(D) 9:30. (D) In about two weeks.
10. When docs the man plan to return? 14. When will the lawyer arrive?
(A) Sunday. (A) 2:00.
(B) Monday. A B C D (B) 3:00. A B C D
(C) Tuesday. (C) 9:00.
(D) Wednesday. (D) 12:00.
Conversation 6 (Questions 11-12) Conversation 8 (Questions 15-16)
11. When will the man come home? 15. When did the man get married?
(A) Monday. (A) July 8,1982.
(B) Friday. A B C D (B) July 18,1982.
A B C D
(C) Saturday. (C) July 8,1990.
(D) Sunday. (D) July 18,1990.
12. When are the guests expected? 16. When does the woman want to get married?
(A) 2:00. (A) May.
(B) 5:00. (B) July. A B C D
A B C D
(C) 7:00. (C) September.
(D) 11:00. (D) December.
 Practice- When
Conversation 5 (Questions 9-10) Conversation 7 (Questions 13-14)
9. When does the last train leave? 13. When will Joan be back?
(A) 8:13. (A) This afternoon.
(B) 8:30. A B C D (B) Tomorrow. A B C D
(C) 9:00. (C) Next week.
(D) 9:30. (D) In about two weeks.
10. When docs the man plan to return? 14. When will the lawyer arrive?
(A) Sunday. (A) 2:00.
(B) Monday. A B C D (B) 3:00. A B C D
(C) Tuesday. (C) 9:00.
(D) Wednesday. (D) 12:00.
Conversation 6 (Questions 11-12) Conversation 8 (Questions 15-16)
11. When will the man come home? 15. When did the man get married?
(A) Monday. (A) July 8,1982.
(B) Friday. A B C D (B) July 18,1982.
A B C D
(C) Saturday. (C) July 8,1990.
(D) Sunday. (D) July 18,1990.
12. When are the guests expected? 16. When does the woman want to get married?
(A) 2:00. (A) May.
(B) 5:00. (B) July. A B C D
A B C D
(C) 7:00. (C) September.
(D) 11:00. (D) December.
 Practice- When
Conversation 9 (Questions 17-18) Conversation 10 (Questions 19-20)
17. When will the plant be operational? 19. When did Pretco start buying stock?
(A) January. (A) January.
(B) February. A B C D
(B) March.
A B C D
(C) June. (C) July.
(D) December. (D) October.

18. When will the man speak to the director? 20. When did the woman receive a letter?
(A) This afternoon. (A) Yesterday.
(B) At the end of the week. (B) Last night.
A B C D
(C) After the weekend. A B C D (C) Last week.
(D) In six months. (D) A month ago.
 Practice- When
Conversation 9 (Questions 17-18) Conversation 10 (Questions 19-20)
17. When will the plant be operational? 19. When did Pretco start buying stock?
(A) January. (A) January.
(B) February. A B C D
(B) March.
A B C D
(C) June. (C) July.
(D) December. (D) October.

18. When will the man speak to the director? 20. When did the woman receive a letter?
(A) This afternoon. (A) Yesterday.
(B) At the end of the week. (B) Last night.
A B C D
(C) After the weekend. A B C D (C) Last week.
(D) In six months. (D) A month ago.
 Practice- When- Transcript
Questions 1 and 2 refer to the following conversation. Questions 5 and 6 refer to the following conversation.
Man: We had planned the meeting for this afternoon, but Man: What's the delay? I've been waiting here for an hour.
when Ms. Johnson didn't arrive last night, we postponed it. Woman: You'll be here for another 30 minutes at least. The police
Woman: Will she here tomorrow? aren't letting anyone through until six.
Man: Probably not. She railed this evening to bay we Man: I should've stayed at the office. In fact, I usually don't leave
should reschedule the meeting for next week. the office until seven. It's unusual that I decided to leave so early
Woman: OK I'll find out when the meeting room will be today.
available, and I’ll call you on Thursday or Friday to let you Woman: Too bad you chose today for that. You left early just to sit
know the exact day. out here and wait.
Man: Thank you. And I would appreciate it if you would
notify everyone else, too, when you have the day set. Questions 7 and 8 refer to the following conversation.
Woman: I was going to take Friday off and not come back until
Questions 3 and 4 refer to the following conversation. Tuesday.
Woman: My secretary made a reservation for me for the Man: A four-day weekend! Pretty good! I wish I could do that, too.
sixteenth of January. Woman: Well, it turns out I can't do it either. I was told to be here
Man: For how many days? first thing Monday morning.
Woman: For six, but if my husband comes, I’ll stay until the Man: Oh, that's right. The training workshop begins then.
twenty-sixth. Woman: Yes, I had forgotten about that when I made my plans.
Man: As long as you're back by February first. Remember, So I’ll have to come in for that
we have a meeting scheduled then lo start planning tor the Man: But you really only have to be here for half a day. The
conference in July. workshop will be over before noon.
 Practice- When- Transcript Questions 13 and 14 refer to the following conversation.
Woman: Joan will be gone until the week after next. She can't
Questions 9 and 10 refer to the following conversation. get back any sooner than that.
Man: Is this the last train to Osaka? Man: But she can't stay away that long. That meant she'll be
Woman: No, there are two more after this. They leave back too late to help us.
every 30 minutes. Woman: It's OK. Her lawyer is coming this afternoon. I spoke to
Man: I thought 8:30 was too early for the last train. OK, I'd him this morning, and he seems to have most of the information
like a ticket for the next train out. Actually, I'll need a we'll need.
round-trip ticket. Woman: Of course. When do you plan to Man Well, that's a relief. What time do you expect him?
return?
Woman: He promised to be here by three o'clock.
Man: I only want to stay two days, so give me a return for
Sunday afternoon. First class, please.
Questions 15 and 16 refer to the following conversation.
Man: It's really hot today.
Questions 11 and 12 refer to the following conversation.
Woman According to the record, the last time it was this hot was
Man: The meeting Friday will be over by two o'clock, so I'll July 18.1990.
be able to get an overnight train and be home the next day.
Man: What a coincidence. That was my eighth wedding
Woman: Don't forget we're having company for brunch on anniversary.
Sunday, so I hope you'll be here.
Woman You got married in July? What an unpleasant month for
Man: Don't worry, I’ll be home before then. What time do a wedding. It's always so hot then.
you expect the guests to arrive?
Man I suppose so, but that's when we did it.
Woman: I asked everyone to be here at eleven. That way
they can sleep late if they want to and still be here on time. Woman When I got married, I want the wedding to be in
September. I think that's the most beautiful time of the year.
 Practice- When- Transcript
Questions 17 and 18 refer to the following conversation.
Woman: Our Australian plant won't be ready until June.
Man: That's too late. We have to be operational in January.
Woman: I'm sorry, but I don't think that can happen. We need six more months. June is the earliest.
Man: The director won't be happy when she hears about this. I really don't look forward to telling her.
Woman: When do you think you'll speak to her about it?
Man: It will have to be soon. I’ll call her after the weekend.

Questions 19 and 20 refer to the following conversation.

Man: Pretco started buying our stock last July.
Woman: How many do they hold now?
Man: Let’s see. In October, they added 15,000 shares. They must have over 6 percent now. At this rate,
they'll have 8 percent by January.
Woman: I received a letter from the president of Pretco just yesterday. He indicated that he’s interested
in acquiring a significant percentage of our stock.
Man: We’ll have to bring this up with the board of directors. I’ll call you tonight to talk about setting up a
meeting sometime next week.
 Practice- Where
You will hear ten conversations between two people. At the end of each conversation, you must answer the corresponding questions
Conversation 1 (Questions 1-2) Conversation 3 (Questions 5-6)
1. Where are the speakers? 5. Where did the company originally buy its supplies?
(A) In a park. (A) New York.
(B) At the zoo. (B) Hong Kong.
A B C D
(C) In a store. (C) Detroit. A B C D
(D) In a loading zone. (D) Los Angeles.
2. Where can the woman park? 6. Where are the souvenirs sold?
(A) In the garage. (A) Gift shops.
(B) Next to the carts. (B) Hotels.
(C) By the side of the building. A B C D (C) Bus stations. A B C D
(D) Near the front door. (D) Airports.
Conversation 2 (Questions 3-4) Conversation 4 (Questions 7-8)
3. Where arc the speakers? 7. Where are the speakers?
(A) In a plane. (A) AI the cleaners.
(B) At a theater. (B) In a hotel.
A B C D A B C D
(C) In a club. (C) At a truck stop.
(D) In a hospital. (D) In a coffee shop.
4. Where can the man smoke? 8. Where is the woman's package?
(A) In his seat. (A) In her office.
(B) Outside the building. (B) At the front desk.
A B C D
(C) Onboard. (C) By the door. A B C D
(D) In the lounge. (D) At the post office.
 Practice- Where
You will hear ten conversations between two people. At the end of each conversation, you must answer the corresponding questions
Conversation 1 (Questions 1-2) Conversation 3 (Questions 5-6)
1. Where are the speakers? 5. Where did the company originally buy its supplies?
(A) In a park. (A) New York.
(B) At the zoo. (B) Hong Kong.
(C) In a store. A B C D (C) Detroit. A B C D
(D) In a loading zone. (D) Los Angeles.
2. Where can the woman park? 6. Where are the souvenirs sold?
(A) In the garage. (A) Gift shops.
(B) Next to the carts. (B) Hotels.
(C) By the side of the building. A B C D (C) Bus stations. A B C D
(D) Near the front door. (D) Airports.
Conversation 2 (Questions 3-4) Conversation 4 (Questions 7-8)
3. Where arc the speakers? 7. Where are the speakers?
(A) In a plane. (A) AI the cleaners.
(B) At a theater. (B) In a hotel.
(C) In a club. A B C D (C) At a truck stop. A B C D
(D) In a hospital. (D) In a coffee shop.
4. Where can the man smoke? 8. Where is the woman's package?
(A) In his seat. (A) In her office.
(B) Outside the building. (B) At the front desk.
(C) Onboard. A B C D (C) By the door.
(D) In the lounge. (D) At the post office. A B C D
 Practice- Where
Conversation 5 (Questions 9-10) Conversation 7 (Questions 13-14)
9. Where are the speakers? 13. Where are the speakers?
(A) At a restaurant. (A) At a birthday party.
(B) At a hold. A B C D (B) At a meeting. A B C D
(C) At the office. (C) At the airport.
(D) At the airport. (D) At the theater.
10. Where does the woman want to go? 14. Where is the woman's car?
(A) New York. (A) On the street.
(B) Paris. (B) Behind the building. A B C D
(C) London. A B C D (C) By the main door.
(D) Chicago. (D) Next to the store.
Conversation 6 (Questions 11-12) Conversation 8 (Questions 15-16)
11. Where is the clerk now? 15. Where are the speakers?
(A) Out back. (A) On a roof.
(B) In his room. A B C D (B) In a plane. A B C D
(C) At lunch. (C) In an elevator.
(D) At the bank. (D) On a mountain.
12. Where will the clerk go this afternoon? 16. Where will they go next?
(A) To get a new ink cartridge. (A) Home.
(B) To find a printer. (B) To the street.
(L) To the storeroom. (C) To the store. A B C D
A B C D
(D) To buy a new lock. (D) To a restaurant.
 Practice- Where
Conversation 5 (Questions 9-10) Conversation 7 (Questions 13-14)
9. Where are the speakers? 13. Where are the speakers?
(A) At a restaurant. (A) At a birthday party.
(B) At a hold. A B C D (B) At a meeting. A B C D
(C) At the office. (C) At the airport.
(D) At the airport. (D) At the theater.
10. Where does the woman want to go? 14. Where is the woman's car?
(A) New York. (A) On the street.
(B) Paris. (B) Behind the building. A B C D
(C) London. A B C D (C) By the main door.
(D) Chicago. (D) Next to the store.
Conversation 6 (Questions 11-12) Conversation 8 (Questions 15-16)
11. Where is the clerk now? 15. Where are the speakers?
(A) Out back. (A) On a roof.
(B) In his room. A B C D (B) In a plane. A B C D
(C) At lunch. (C) In an elevator.
(D) At the bank. (D) On a mountain.
12. Where will the clerk go this afternoon? 16. Where will they go next?
(A) To get a new ink cartridge. (A) Home.
(B) To find a printer. (B) To the street.
(L) To the storeroom. (C) To the store. A B C D
A B C D
(D) To buy a new lock. (D) To a restaurant.
 Practice- Where
Conversation 9 (Questions 17-1B) Conversation 10 (Questions 19-20)

17. Where are the speakers? 19. Where are the speakers?
(A) At a restaurant. (A) At a restaurant.
(B) In a cab. (B) At a train station. A B C D
A B C D
(C) Downtown. (C) In a watch repair shop.
(D) At a motel. (D) In a car lot.

18. Where is the woman's wallet? 20. Where will the speakers meet the man's mother?
(A) In her purse. (A) At the hotel.
(B) In her pocket. (B) At the theater. A B C D
A B C D
(C) In her backpack. (C) At the park.
(D) In her suitcase. (D) At the station.
 Practice- Where
Conversation 9 (Questions 17-1B) Conversation 10 (Questions 19-20)

17. Where are the speakers? 19. Where are the speakers?
(A) At a restaurant. (A) At a restaurant.
(B) In a cab. (B) At a train station. A B C D
A B C D
(C) Downtown. (C) In a watch repair shop.
(D) At a motel. (D) In a car lot.

18. Where is the woman's wallet? 20. Where will the speakers meet the man's mother?
(A) In her purse. (A) At the hotel.
(B) In her pocket. (B) At the theater. A B C D
A B C D
(C) In her backpack. (C) At the park.
(D) In her suitcase. (D) At the station.
 Practice- Where- Transcript Questions 5 and 6 refer to the following conversation.
Questions 1 and 2 refer to the following conversation
Man: You're going to have to move your car. You can't Man: Our company's New York souvenirs are supplied by a
park in this zone. manufacturer in Hong Kong.
Woman: I'm only going to be in the store five minutes. Woman: But doesn't the long distance shipping add to the cost?
I just plan to run in and out. . Man: Actually, no. We first used a firm in Detroit and then one in
Man: I'm sorry, but this is for loading only. The garage Los Angeles, but we found that the cost was higher, even without
is full, but you can park your car over there by the side the extra shipping fees.
of the building. Woman: But I need to be close to the Woman: Interesting. So where do you sell these souvenirs? In gift
front door, I’ll be bringing out quite a large package. shops and hotels and places like that, right?
Man: Then you can pull back up here when you're Man: No. We sell almost exclusively in the airports and train
ready to load, or use a cart. But you can't leave your stations.
car here. Woman: Really? I didn't realize our market would be so specific.

Questions 3 and 4 refer to the following conversation. Questions 7 and 8 refer to the following conversation.
Woman: Excuse me, sir. There's no smoking on Woman: I need pick-up for one-day service, please.
board. Man: Yes, ma'am. I can send someone up right away. May I have
Man: But I just lit up. I just need to relax a bit. your room number, please?
Woman: I'm sorry, sir. Smoking isn't allowed on any Woman: It's on the 6th floor, room 654. Actually, I'm going to the
flight. You'll have to wait until we land. coffee shop now, so I’ll just leave the laundry by the door.
Man: Then I can smoke as soon as I get to the arrivals Man: Certainly, ma’am. By the way, a package arrived for you this
lounge? Woman: Actually, you'll have to wait until you morning from your office. You can pick it up at the front desk on
exit the building. your way out.
 Practice- Where- Transcript
Questions 9 and 10 refer to the following conversation. Questions 13 and 14 refer to the following conversation.
Man: Do you have a reservation? Woman: lf this goes on much longer, I'll miss my plane.
Woman: Yes, my secretary made it last week. Man: There are still two more presentations to go.
Man: I'm sorry, ma'am. We don't have you confirmed on this flight, Woman: When they take a coffee break, I’ll sneak out.
and it’s completely booked. Man: Don't go out by the main door. Everyone will see you.
Woman: What can I do?. I need to be in New York today. People Woman: I’ll leave through the back door. My car's parked
are flying in from Paris and London to meet me there this in the lot behind the building, anyhow.
afternoon.
Man: That's a good plan. You can leave quietly that way.
Man: Let me see what I can do… OK, I can get you on a nine
o'clock flight to Chicago, then you can get another one out of there
that would have you in New York by 3:30. Will that work for you? Question 15 and 16 refer to the following conversation.
Man: The view from up here is worth the climb.
Woman: Yes, it's nice, but it's getting too windy. Let's go
Questions 11 and 12 refer to the following conversation.
inside. Man: OK. Let's take the elevator down. I don't think I
Man: The printer needs a new ink cartridge. can take any more stairs.
Woman: I'm sorry, but the storeroom is out of stock. We forgot to
Woman: Fine. It's faster than the stairs anyway, and I'm in
order more.
a hurry to eat. I'm starving.
Man: Well, we can't wait to order. Have the clerk go out and buy
Man: You know, there's a nice restaurant on the second
one this afternoon?
floor. We can have dinner there instead of waiting until we
Woman OK, I’ll tell him, but we'll have to wait until he gets back get home to eat.
from lunch. He left at 12:30, so he should be back soon.
 Practice- Where- Transcript
Questions 17 and 18 refer lo the following conversation. Questions 19 and 20 refer to the following conversation.
Woman: How much do I owe you?
Man: It’s always leaves on time, from this track.
Man: Sixteen forty-five on the meter plus one fifty for the
Woman: Good. I hate waiting. I'll be so excited when we
toll road and a one dollar night charge.
finally get there.
Woman: Sixteen forty-five from downtown to here? It‘s Man: It's not a long ride, and we can pass a lot of the
not that far. time relaxing and eating in the dining car.
Man: The fare's always higher when you cross the city Woman: Will your mother be there to meet us when we
limit.
arrive?
Woman: But we're just one block past it. What an
Man: No, I told her we'd meet her later at the hotel. It's
annoyance. Well, I left my wallet in my suitcase because not far from the station, and we can walk there easily.
I'm not carrying a purse. Get it out of the back, and I’ll
pay you your $16.45 plus extra charges. Woman: That sounds like a better plan. More relaxing.
 Practice- Why
You will hear ten conversations between two people. At the end of each conversation, you must answer the corresponding questions
Conversation 1 (Questions 1-2) Conversation 3 (Question 5-8)
1. Why are the speakers upset? 5. Why are food prices high?
(A) New regulations are unnecessary. (A) Rising oil prices.
(B) One needs an operation. (B) Lack of rain.
(C) They have to remodel the plant. (C) Excessive food.
(D) They don't like suspense. A B C D (D) The holiday season. A B C D
2. Why will the company president arrive tonight? 6. Why does the man read the newspaper daily?
(A) To make an emergency phone call. (A) To look for sales.
(B) To attend a meeting. (B) To study the stock market.
(C) To bring money. (C) To check the weather.
(D) To start up operations. A B C D (D) To read about holiday events. A B C D
Conversation 2 (Questions 3-4) Conversation 4 (Questions 7-8)
3. Why does the customer want to file a complaint? 7. Why is the woman buying 24 cakes?
(A) The salesperson is uncooperative. (A) She expects 12 extra guests.
(B) The product is defective. (B) They're on sale.
(C) The manager won't issue a refund. (C) They're little.
(D) The product is old. A B C D (D) Each guest gets two.
4. Why does the customer need to show a receipt? 8. Why is the woman giving a dinner? A B C D
(A) To prove when he bought the product. (A) To celebrate a graduation.
(B) To prove who sold him the product. (Bi To celebrate a promotion.
(C) To prove how much he paid for the product. (C) To celebrate a birthday.
(D) To prove where he bought the product. A B C D (D) To celebrate a wedding. A B C D
 Practice- Why
You will hear ten conversations between two people. At the end of each conversation, you must answer the corresponding questions
Conversation 1 (Questions 1-2) Conversation 3 (Question 5-8)
1. Why are the speakers upset? 5. Why are food prices high?
(A) New regulations are unnecessary. (A) Rising oil prices.
(B) One needs an operation. (B) Lack of rain.
(C) They have to remodel the plant. (C) Excessive food.
(D) They don't like suspense. A B C D (D) The holiday season. A B C D
2. Why will the company president arrive tonight? 6. Why does the man read the newspaper daily?
(A) To make an emergency phone call. (A) To look for sales.
(B) To attend a meeting. (B) To study the stock market.
(C) To bring money. (C) To check the weather.
(D) To start up operations. A B C D (D) To read about holiday events. A B C D
Conversation 2 (Questions 3-4) Conversation 4 (Questions 7-8)
3. Why does the customer want to file a complaint? 7. Why is the woman buying 24 cakes?
(A) The salesperson is uncooperative. (A) She expects 12 extra guests.
(B) The product is defective. (B) They're on sale.
(C) The manager won't issue a refund. (C) They're little.
(D) The product is old. (D) Each guest gets two.
A B C D
4. Why does the customer need to show a receipt? 8. Why is the woman giving a dinner?
A B C D
(A) To prove when he bought the product. (A) To celebrate a graduation.
(B) To prove who sold him the product. (Bi To celebrate a promotion.
(C) To prove how much he paid for the product. (C) To celebrate a birthday.
(D) To prove where he bought the product. A B C D (D) To celebrate a wedding. A B C D
 Practice- Why
Conversation 5 (Questions 9 -10) Conversation 7 (Questions 13-14)
9. Why is the restaurant closed? 13. Why are the speakers being fired?
(A) It's too early. A B C D (A) They were too generous.
(B) Today is a public holiday. (B) They have other jobs. A B C D
(C) Then" is a general strike. (C) They mismanaged an account.
(D) The chef is on vacation. (D) They took bribes.
10. Why will the speakers go to the hotel? 14. Why does the man want to stay in the office this afternoon?
(A) To rest. (A) He has to write a letter.
(B) To swim in the pool. A B C D (B) He is expecting a phone call. A B C D
(C) To use the exercise room. (C) He has a meeting with his accountant.
(D) To eat lunch. (D) He is expecting an important package.

Conversation 6 (Questions 11-12) Conversation 8 (Questions 15-16)

11. Why was the woman late? 15. Why is Joe happy?
(A) Her alarm clock was broken. (A) He's young. A B C D
(B) She had to mail a letter. A B C D (B) Me got a better job.
(C) She needed to buy something. (C) He inherited some money.
(D) She overslept. (D) He has a vivid imagination.
12. Why did the woman need to be at the meeting? 16. Why does the man have to send e-mail now?
(A) To serve coffee. (A) To invite people to a dinner.
(B) To set up the room. (B) To sell something. A B C D
(C) To give a presentation. A B C D (C) To discharge someone from the company.
(D) To introduce the first presenter. (D) To sort out some problems.
 Conversation 5 (Questions 9 -10)
Practice- Why Conversation 7 (Questions 13-14)
9. Why is the restaurant closed? 13. Why are the speakers being fired?
(A) It's too early. (A) They were too generous.
(B) Today is a public holiday. A B C D (B) They have other jobs.
A B C D
(C) Then" is a general strike. (C) They mismanaged an account.
(D) The chef is on vacation. (D) They took bribes.
10. Why will the speakers go to the hotel? 14. Why does the man want to stay in the office this afternoon?
(A) To rest. (A) He has to write a letter.
(B) To swim in the pool. (B) He is expecting a phone call.
(C) To use the exercise room. A B C D A
(C) He has a meeting with his accountant. B C D
(D) To eat lunch. (D) He is expecting an important package.

Conversation 6 (Questions 11-12) Conversation 8 (Questions 15-16)

11. Why was the woman late? 15. Why is Joe happy?
(A) Her alarm clock was broken. (A) He's young.
(B) She had to mail a letter. (B) Me got a better job. A B C D
(C) She needed to buy something.A
B C D (C) He inherited some money.
(D) She overslept. (D) He has a vivid imagination.
12. Why did the woman need to be at the meeting? 16. Why does the man have to send e-mail now?
(A) To serve coffee. (A) To invite people to a dinner.
(B) To set up the room. (B) To sell something.
(C) To give a presentation. (C) To discharge someone from theAcompany. B C D
(D) To introduce the first presenter.A B C D (D) To sort out some problems.
 Practice- Why
Conversation 9 (Questions 17-18) Conversation 10 (Questions 19-20)

17. Why did the woman go to the doctor's office? 19. Why can't the man read?
(A) She wanted to reschedule her appointment. (A) He isn't used to the library..
(B) She had an emergency. (B) People are leaving.
(C) She needed a yearly examination. (C) The noise is too loud.
(D) She burned herself. (D) He wants to listen to the radio.

A B C D A B C D
18. Why can't the woman schedule an appointment for 20. Why doesn't the woman want to go outside?
next week? (A) It's hot.
(A) She will be on a business trip. (B) Its cold.
(B) She will have no free days. (C) It's breezy.
(C ) She will be away on vacation. (D) It s raining.
(DI She will be busy making business calls.

A B C D
A B C D
 Practice- Why
Conversation 9 (Questions 17-18) Conversation 10 (Questions 19-20)

17. Why did the woman go to the doctor's office? 19. Why can't the man read?
(A) She wanted to reschedule her appointment. (A) He isn't used to the library..
(B) She had an emergency. (B) People are leaving.
(C) She needed a yearly examination. (C) The noise is too loud.
(D) She burned herself. (D) He wants to listen to the radio.

A B C D A B C D
18. Why can't the woman schedule an appointment for 20. Why doesn't the woman want to go outside?
next week? (A) It's hot.
(A) She will be on a business trip. (B) Its cold.
(B) She will have no free days. (C) It's breezy.
(C ) She will be away on vacation. (D) It s raining.
(DI She will be busy making business calls.

A B C D
A B C D
 Practice- Why- Transcript
Questions 1 and 2 refer to the following conversation. Questions 5 and 6 refer to the following conversation.
Man: The new regulations are going to cost a lot of money. It's Woman: The drought caused an escalation in food prices.
a very serious situation. Man: Hopefully, the recent rainfall will bring them down before
Woman: Will we have to modify the plant itself? the holidays.
Man: Of course, and suspend operations for six months to do Woman: I doubt it. Food prices are like oil prices. Once they're
it. It's a major project and a major investment. We've called an up, they stay up. People have to be very careful now about the
emergency meeting for tomorrow morning to discuss the money they spend on food.
situation. Man: I know. I watch my food budget carefully. I check the
Woman: Oh, that's why the company president is arriving newspaper daily to see which markets are having sales.
tonight I'd been wondering what that wax all about. Woman: I think a lot of people are doing that. You have to save
where you can.
Questions 3 and 4 refer to the following conversation.
Woman: The complaint must be filed with the manager. Questions 7 and 8 refer to the following conversation.
Man: But you sold me the product. Woman: I really love these little cakes. I’ve ordered 24 of them
Woman: I'm sorry, but I can't issue refunds for defective Man: So you're planning to serve two to each guest.
merchandise. You'll have to fill out a form in the manager‘s Woman: Well, no. There will be just 12 people for dinner, but I
office and show your receipt. expect another 12 to show up for dessert.
Man: My receipt? But why? You know how much I paid for Man: That's a lot of people to entertain.
this. You sold it to me yourself yesterday. Woman: Yes, but it's my husband's birthday. I want to have a
Woman: Yea, but we need proof on paper that you bought the nice celebration for him. He deserves the best.
product here. Otherwise, we can't get the refund from the Man: You're right. He deserves to get congratulations from all his
manufacturer. friends.
 Practice- Why- Transcript
Questions 9 and 10 refer to the following conversation. Questions 13 and 14 refer to the following conversation.
Woman: Here's the restaurant we've been looking for. I'm hungry for Woman: They think we mismanaged the EURAN
lunch. account.
Man: It seems we'll have to wait until 6:00 P.M. The sign on the door says Man: I guess we should start looking for other jobs.
it's open only for dinner. Woman: Yes, and I don't think we can expect a generous
Woman: What a vacation this is. Everything that should be open to the severance package either. This is not a good situation.
public is closed. This city night might well be on strike. Why don't we treat ourselves to a nice lunch and talk it
Man: Well, let's get a cab back to the hotel. We can eat at the restaurant over?
there. I know that one is open. Man: I'd better not do that this afternoon. I have to stick
Woman: Fine, but let's walk there. I could use the exercise, and it's not far. around the office because I'm expecting an important
Man: All right. It's a cool day, so it will be a pleasant walk. call. Let's do it tomorrow.

Questions 11 and 12 refer to the following conversation. . Questions 15 and 16 refer to the following conversation.
Man: You're late again. If you keep this up, someone is sure to notice Man: Joe has been extremely happy all week.
soon. Did you stop somewhere on the way? Woman: You would be too if you had his good fortune.
Woman: No, I forgot to set my alarm. I overslept. Man: Imagine being promoted by the company at his
Man: You had better buy a digital clock. Then you wouldn't have to age. But he deserves it.
remember to set it every day. Woman: He does. Do you know if there's going to be
Woman: Maybe I’ll try that. I hope the meeting hasn't started yet because I some sort of celebration?
really needed to be on time for that. I am the first presenter, after all. Man: Yes, there‘s a dinner planned for next week. In fact,
Man: You're in luck. They're still serving the coffee and donuts. You'll just I'm in charge of informing everyone about it. I guess I'd
have time to get set up for your presentation. better start sending out e-mail now.
 Practice- Why- Transcript
Questions 17 and 18 refer to the following conversation. Questions 19 and 20 refer to the following conversation.

Woman: I have an appointment with Dr. Burns.

Man: This is the last time I'm telling you. Turn that radio
Man: I'm sorry. The doctor had an emergency, and he off or leave.
just canceled his afternoon appointments.
Woman: Why don't you leave and go read someplace
Woman: Well, I was just coming in for my annual else?
physical. May I reschedule it?
Man: Because I need to use the reference books in this
Man: Of course. Let's see…I could give you an library. A library isn't a party place, anyway. You're
appointment on Friday of next week. supposed to be quiet in here. Why don't you take your
Woman: Next week isn't good. I’ll be out of town all week radio and go outside to listen to it? That would be an
on business. How about the following week? easy solution.
Man: That won't work. The doctor will be on vacation Woman: I don't want to go out there. It's raining out.
then. It looks like it'll have to be next month.
 Practice- How
You will hear ten conversations between two people. At the end of each conversation, you must answer the corresponding questions
Conversation 1 (Questions 1-2) Conversation 3 (Questions 5-6)
1. How much will they budget for the new software? 5. How soon will the package arrive?
(A) $50. (A) Immediately.
(B) $600. (B) Thu same night.
(C) $651. (C) The next day. A B C D
(D) $900. A B C D (D) In two days.
2. How will they pay for the new software? 6. How much will it cost to mail the package?
(A) Cash. (A) $5.00.
(B) Check. (B) $13.75.
(C) Credit card. (C) $30.75. A B C D
(D) Money order. A B C D (D) $75.00.
Conversation 2 (Questions 3-4) Conversation 4 (Questions 7-8)
3. Flow often are the project reports issued? 7. How will the woman find the telephone number?
(A) Once a week. (A) She'll ask directory assistance
(B) Every two weeks. (B) She’ll ask the man to tell it to her.
(C) Once a month. (C) She'll look the number up.
(D) Every three months. (D) She'll look in the telephone directory.
4. How long are the reports? 8. How long ago did the speakers last see their B
A friends? C D
A B C D
(A) 15 pages. (A) Two years.
(B) 50 pages. (B) Four years.
(C) 115 pages. (C) Seven years.
(D) 150 pages. (D) Eleven years. A B C D
A B C D
 Practice- How
You will hear ten conversations between two people. At the end of each conversation, you must answer the corresponding questions
Conversation 1 (Questions 1-2) Conversation 3 (Questions 5-6)
1. How much will they budget for the new software? 5. How soon will the package arrive?
(A) $50. (A) Immediately.
(B) $600. (B) Thu same night.
(C) $651. (C) The next day. A B C D
(D) $900. A B C D (D) In two days.
2. How will they pay for the new software? 6. How much will it cost to mail the package?
(A) Cash. (A) $5.00.
(B) Check. (B) $13.75.
(C) Credit card. (C) $30.75. A B C D
(D) Money order. A B C D (D) $75.00.
Conversation 2 (Questions 3-4) Conversation 4 (Questions 7-8)
3. Flow often are the project reports issued? 7. How will the woman find the telephone number?
(A) Once a week. (A) She'll ask directory assistance
(B) Every two weeks. (B) She’ll ask the man to tell it to her.
(C) Once a month. (C) She'll look the number up.
(D) Every three months. (D) She'll look in the telephone directory.
A B C D
4. How long are the reports? A B C D 8. How long ago did the speakers last see their friends?
(A) 15 pages. (A) Two years.
(B) 50 pages. (B) Four years.
(C) 115 pages. (C) Seven years.
A B C D
(D) 150 pages. (D) Eleven years.
A B C D
 Practice- How
Conversation 5 (Questions 9-10) Conversation 7 (Questions 13-14)
9. How long does the man s commute take? 13. How will the woman get to the airport?
(A) About five minutes. (A) By shuttle.
(B) About ten minutes. A B C D (B) (B) By subway.
(C) Close to an hour. (C) By bus.
A B C D
(D) More than an hour. (D) By taxi.
10. How does the man get to work? 14. How long will it take her to get there?
(A) By train. (A) 4 minutes.
(B) On foot. (B) 20 minutes.
(C) By car. A B C D (C) 25 minutes.
A B C D
(D) By bus. (D) One hour.
Conversation 6 (Questions 11-12) Conversation 8 (Questions 15-16)
11. How often does the seminar take place? 15. How should the man turn on the computer?
(A) Daily. (A) By pressing a button by the screen.
(B) Weekly. A B C D (B) By using a switch at the back.
(C) Monthly. (C) By pressing a key on the keyboard.
A B C D
(D) Yearly. (D) By plugging it into the wall.
12. How many people are expected at the seminar? 16. How much does a computer course cost?
(A) 50. (A) $200.
(B) 150. (B) $300.
(C) 225. (C) $400.
A B C D
(D) 300. (D) $600.
A B C D
 Practice- How
Conversation 5 (Questions 9-10) Conversation 7 (Questions 13-14)
9. How long does the man s commute take? 13. How will the woman get to the airport?
(A) About five minutes. A B C D (A) By shuttle.
(B) About ten minutes. (B) (B) By subway.
A B C D
(C) Close to an hour. (C) By bus.
(D) More than an hour. (D) By taxi.
10. How does the man get to work? 14. How long will it take her to get there?
(A) By train. (A) 4 minutes.
(B) On foot. A B C D (B) 20 minutes.
A B C D
(C) By car. (C) 25 minutes.
(D) By bus. (D) One hour.
Conversation 6 (Questions 11-12) Conversation 8 (Questions 15-16)
11. How often does the seminar take place? 15. How should the man turn on the computer?
(A) Daily. A B C D (A) By pressing a button by the screen.
(B) Weekly. (B) By using a switch at the back.
(C) Monthly. (C) By pressing a key on the keyboard. A B C D
(D) Yearly. (D) By plugging it into the wall.
12. How many people are expected at the seminar? 16. How much does a computer course cost?
(A) 50. (A) $200.
(B) 150. (B) $300.
A B C D
(C) 225. (C) $400.
(D) 300. (D) $600. B C
A D
 Practice- How
Conversation 9 (Questions 17-18) Conversation in (Questions 19-20)

17. How did the man fix the copier? 19. How did the woman break her leg?
(A) He restarted it. (A) She was in a car wreck.
(B) He asked for help. (B) She slipped off a diving board.
A B C D
(C) He called a repairperson. (C) She fell on the tennis court.
A B C D
(D) He removed crumpled paper. (D) She had a skiing accident.
18. How often does the copier break down? 20. How many weeks of work did she miss?
(A) Once a week. (A) Two..
(B) Twice a week. A B C D (B) Three.
(C) Every weekend. (C) Four. A B C D
(D) Every month. (D) Five.
 Practice- How
Conversation 9 (Questions 17-18) Conversation in (Questions 19-20)

17. How did the man fix the copier? 19. How did the woman break her leg?
(A) He restarted it. (A) She was in a car wreck.
(B) He asked for help. (B) She slipped off a diving board.
A B C D
(C) He called a repairperson. (C) She fell on the tennis court.
A B C D
(D) He removed crumpled paper. (D) She had a skiing accident.
18. How often does the copier break down? 20. How many weeks of work did she miss?
(A) Once a week. (A) Two..
(B) Twice a week. A B C D (B) Three.
(C) Every weekend. (C) Four. A B C D
(D) Every month. (D) Five.
 Practice- How- Transcript
Questions 1 and 2 refer to the following conversation. Questions 5 and 6 refer to the following conversation.
Man: How much do you suppose we should budget for that new software Woman: This package needs to arrive as quickly as possible.
package? Man: Then you should send it by overnight mail. It will be
Woman: If we can find it on sale, we can gel it for six hundred and fifty delivered tomorrow morning before ten o'clock.
dollars. Woman: That sounds fine. Thanks for the suggestion. What's
Man: We can't count on that, and we don't have time to look around for the charge for overnight mail?
sales, anyhow. We need it soon in allow nine hundred. Man: The package weighs less than five pounds, so it will only
Woman: Fine. I'll call the office supply company tomorrow to check the cost you $13.75. Will you be paying with cash or a credit card?
price and order It.
Man: I have a better idea. Take this credit card and go downtown and buy Questions 7 and 8 refer to the following conversation.
it directly from the computer store. That way we'll have it tomorrow. Woman: I can't find their number in the phone book.
Man: Sorry I can't help you, but I don't have it, either
Questions 3 and 4 refer to the following conversation. Woman: I know what to do. I'll call directory assistance. They
Woman: Is this project report for this month? can look the number up for me.
Man: It's the latest one. They're issued every quarter. Man: I can't believe we don't have their number. I guess it's
Woman: That's not enough. I'd like to see reports issued every two weeks. been a long time since we've been in touch with them.
Man: I don't see how we can do that. They're usually at least 150 pages Woman: Yes, too long. It was seven years ago, or more, that
long And take ù long time to prepare. we all went on vacation together. That was the last time we
Woman: I meant shorter reports, of course Brief updates, really. We can saw them, wasn‘t it? I hate to lose contact with old friends like
still have the longer, detailed quarterly reports as well. Man: I'll look into it. them.
Maybe we could do something monthly.
 Practice- How- Transcript
Questions 9 and 10 refer to the following conversation. Questions 13 and 14 refer to the following conversation.
Woman: Doesn't living in the country make it hard for you to get to Woman: Should I take a taxi or the shuttle to get to the
work? airport? Man: You could take either, but I recommend the
Man: It's not that bad. It only takes 45 minutes or so. subway. It goes directly there, and it's cheaper, too.
Woman: That's almost an hour. That would be too long for me. I live Woman: Thanks, I'll do that. By the way, do you know how
practically right next to my job and can walk to work in ten minutes. long the trip takes?
Man: It's not that bad a commute. I get on the train near my house Man: It's very fast. You'll be there in no more than 25
and relax and read the paper for the whole ride. minutes. Woman: Fantastic. Much better than a taxi. With
Woman: I guess that's not so bad. I thought you drove to work. the traffic at this time of day, a taxi ride could take an hour or
more.
Man: No, no. I wouldn't like that.
Questions 15 and 16 refer to the following conversation.
Questions 11 and 12 refer to the following conversation.
Man: I've never used a computer before. Is this the "on"
Man: There are only 150 people signed up for the annual seminar so
button here by the screen, or is it the one on the keyboard?
far.
Woman: No, the "on" switch 18 in the back.
Woman: There‘s still another week to go. 1 expect about half that
number more to sign up before Friday, so we should make sure we Man: Oh, I see. It's here by the electrical plug. Hmmm ...
have room for at least 225. maybe I should sign up for computer classes.
Man: Oh, there's room for 300. I was worried that the space might Woman: That would be a good idea. They have them at the
be loo large. local community college, and I think they're free.
Woman: I don't think we'll need to worry about that. A lot of people Man: Actually, I already checked, and there is a charge but it
sign up during the month right before the seminar, but there's always isn't much. You pay $200 for a six-week course
a large number that wait until the last week.
 Practice- How- Transcript
Questions 17 and 18 refer to the following conversation Questions 19 and 20 refer to the following conversation.
Woman: The copter is broken again. I’ll call for service.
Man: It's only jammed. Just lift the cover and remove the
crumpled paper. I’ll show you how. Man: What happened to you? Were you in an automobile
accident?
Woman: Oh, so that's how it's done. I’ll know next time.
Now I can stop calling the repair service so often. It gets Woman: No, I broke my leg skiing during my vacation.
Man: That makes me glad I spent the holiday doing safer
expensive.
things like swimming, diving, and playing tennis. Did you
Man: It sure does. Does the copier break down often? miss many days of work because of your leg?
Woman: At least twice a week. I know we had lot of
problems with it last month. Woman: Yes. I was out for three weeks. Actually, today
was my first day back.
Man: Well, now that you know how to fix it, you can put
an end to frequent repair service calls.
 Practice Test
On the TOEIC Test, you will need to remember specific details from the conversation. You will have to improve your memory as
well as your listening skills. Read the questions quickly before you listen to the conversation, and then listen for the answers.
Conversation 1 (Questions 1-3)
1. How long was the man at the beach? 6. Why was he late today?
(A) Two day9. (A) He left home late.
(B) Four days. (B) He had an accident. A B C D
(C) One week. A B C D
(C) He got struck in traffic.
(D) Two weeks. (D) He worked late last night.
2. Why did he return early? Conversation 3 (Questions 7-9)
(A) It was too expensive. A B C D 7. Why can't they go into the museum?
( Bi The weather was bad. A B C D
(A) It's closed.
(C) He had a family emergency (B) It's too expensive.
(D) There was a problem at work. (C) They aren't free today.
3. How often does he get a vacation? (D) They don't have enough time.
(A) Once a year. A B C D 8. How often is the museum closed?
(B) Twice a year. (A) Every weekend.
(C) Three times a year. A B C D
(B) Every year.
(C) Four times a year. (C) Once a week.
Conversation 2 (Questions 4-6) (D) Once a month.
4. How many times has the man been late this month? 9. How much does it cost to visit the museum?
(A) Three. (A) $3.00.
(B) Four. A B C D B C
(B) $13.00. A D
(C) Five. (C) $20.00.
(D) Nine. (D) $30.00.
5. How does he get to work?
(A) Bus.
(B) Car. A B C D
(C) Walking.
(D) Subway.
 Practice Test
On the TOEIC Test, you will need to remember specific details from the conversation. You will have to improve your memory as
well as your listening skills. Read the questions quickly before you listen to the conversation, and then listen for the answers.
5. How does he get to work?
(A) Bus.
Conversation 1 (Questions 1-3)
(B) Car. A B C D
1. How long was the man at the beach?
(C) Walking.
(A) Two day9.
(D) Subway.
(B) Four days.
(C) One week. A B C D 6. Why was he late today?
(A) He left home late.
(D) Two weeks. A B C D
(B) He had an accident.
2. Why did he return early?
(C) He got struck in traffic.
(A) It was too expensive.
(D) He worked late last night.
( Bi The weather was bad. A B C D
Conversation 3 (Questions 7-9)
(C) He had a family emergency
7. Why can't they go into the museum?
(D) There was a problem at work.
(A) It's closed.
3. How often does he get a vacation?
(B) It's too expensive. A B C D
(A) Once a year.
(C) They aren't free today.
(B) Twice a year.
A B C D (D) They don't have enough time.
(C) Three times a year.
8. How often is the museum closed?
(C) Four times a year.
(A) Every weekend.
Conversation 2 (Questions 4-6)
(B) Every year. A B C D
4. How many times has the man been late this month?
(C) Once a week.
(A) Three.
(D) Once a month.
(B) Four.
A B C D 9. How much does it cost to visit the museum?
(C) Five.
(A) $3.00.
(D) Nine.
(B) $13.00. A B C D
(C) $20.00.
(D) $30.00.
 Practice Test
Conversation 4 (Questions 10-12) Conversation 5 (Questions 13-15)
10. Why is the man returning the jacket? 13. Why does the man want to sell his car?
(A) It doesn't fit. (A) He's too old to drive.
(B) It's damaged. A B C D (B) It's too small.
A B C D
(C) The color is wrong. (C) It's unreliable.
(D) He doesn't like the style. (D) He's tired of it.
11. How much did he pay for it? 14. How long has he had it?
(A) $15.00. (A) One year.
(B) $15.05. (B) Three years.
A B C D
(C) S50.00. (C) Four years.
A B C D (D) Five years.
(D) $55.00.
12. How did he pay for it? 15. How often does he use it?
(A) Cash. (A) Every afternoon.
(B) Check. (B) One time a week. A B C D

(C) Credit card. A B C D (C) Two times a week.

(D) Money order. (D) A few times a year.
 Practice Test
Conversation 4 (Questions 10-12) Conversation 5 (Questions 13-15)
10. Why is the man returning the jacket? 13. Why does the man want to sell his car?
(A) It doesn't fit. (A) He's too old to drive.
(B) It's damaged. A B C D (B) It's too small.
A B C D
(C) The color is wrong. (C) It's unreliable.
(D) He doesn't like the style. (D) He's tired of it.
11. How much did he pay for it? 14. How long has he had it?
(A) $15.00. (A) One year.
(B) $15.05. (B) Three years.
A B C D
(C) S50.00. (C) Four years.
A B C D (D) Five years.
(D) $55.00.
12. How did he pay for it? 15. How often does he use it?
(A) Cash. (A) Every afternoon.
(B) Check. (B) One time a week. A B C D

(C) Credit card. A B C D (C) Two times a week.

(D) Money order. (D) A few times a year.
 Practice Test- Transcript
Questions 1 through 3 refer to the following conversation.
Man: I had to return from the beach early, so I only got to spend a week there.
Woman: Really? I know you were looking forward to the whole family going away together.
Man: Yes, but there was an emergency at work. They needed me to solve a problem.
Woman: That's not nice. Couldn't they have asked someone else? You only get one vacation a year, after all.

Questions 4 through 6 refer to the following conversation.

Woman: This is the third time you've been late for work this month.
Man: I'm sorry. I left home on time, but traffic was really heavy this morning.
Woman: You should start taking the bus, or better, the subway You’re always late when you drive.
Man: I won't take the subway since that big accident last month, and buses get stuck in traffic, too, you know.

Questions 7 through 9 refer to the following conversation.

Man: I guess we can't go into the museum today. Look, the sign says closed every Monday.
Woman: The one time a year we get to come here, and now we can't go in.
Man: Actually, I have a free weekend next month. Maybe we could come back then.
Woman: Maybe, but make sure yon have plenty of money. The sign also says the entry fee is $13 a person.
 Practice Test- Transcript
Questions 10 through 12 refer to the following conversation.

Woman: What's your reason for returning the jacket? Are you unhappy with the style or color?
Man: No, I like it tine, and it fits well, too. The only thing I don't like is the large hole in the back.
Woman: Oh. I see. I'm terribly sorry. Well, then, if you paid by cash or check, I can give you your $55
back today.
Man: Well, actually. I used my credit card. If I can’t get money back, can I exchange it for another one?

Questions 13 through 15 refer to the following conversation.

Man: I'm thinking about selling my old car soon and getting a new one.
Woman: Really? But it’s so reliable. Is it too small for your family?
Man: Not really. I'm just getting tired of it. I've been driving it for three years, after all.
Woman: Yes, but it's not like you drive it every day. You only need it once a week, right, just to take
your family out on the weekend?
 Teacher, please remind the
students to do homework and
inform the result on Facebook
group.
 Unit 6
Strategies for TOEIC reading
Part 7: Reading Comprehension
 Strategies
When you practice for the reading section of the new TOEIC test, try to focus your
attention on the topic. First read the questions and answer choices that follow the reading
passage. Try to guess an answer to the question even before you look at the choices.
Then look quickly over the reading passage to see if you see either a word from the
choices or a synonym in the passage.

When answering the questions for the reading passages, you should look not only for a
direct answer, but also for synonyms, paraphrases, and implied answers as well.

In Parts 5 and 6 you studied grammar patterns. In Part 7 you will learn to recognize
thematic patterns. Each type of passage has a thematic pattern. In this chapter you will
study advertisements, bulletins, forms and tables, labels, correspondence, and other
reading passages.
 Single passages- Advertisements
Questions 1-3 refer to the following advertisement.

DOWNTOWN DELUXE
The recently completed Menlo Industrial Park is open for inspection. Prospective
tenants may make appointments to discuss their space requirements with our sales
representatives. The Park can accommodate corporations with hundreds of
employees as easily as it can operations with only Iwo employees. All services and
security are slate of the art. Each rental unit comes with a complete shower room and
private gymnasium. Employee health means corporate health.

1. What is this an 2. How are the facilities 3. What does each unit
advertisement for? generally described? include?
(A) A luxury apartment. (A) Artistic. (A) Many long tables.
(B) A boutique. (B) Easy to operate. (B) Wood on the walls.
(C) A restaurant. (C) Very up-to-date. (C) A shower.
(D) Office space. (D) Reasonable. (D) Modern lighting.
 Single passages- Advertisements
Questions 4-7 refer to the following except from an advertisement.
4. What will happen to this telephone if the electrical power is
Supertech Cordless Telephone System: Reader's Review interrupted?
"This is one of the best cordless telephones we tested. With 10 (A) It will have to be repaired.
channels, the user never has to worry about interference or static. (B) It will automatically switch to a clear channel.
A clear channel is just a push button away. The system also comes (C) It will be operated by a battery.
equipped with battery backup to maintain service during power
(D) It will not work during the interruption
outages so you will never have to worry about being cut off from
5. I low will the purchaser know when a message is recorded?
communication with the outside world during emergencies. Our
(A) The answering machine records the time and day.
favorite feature is the built-in answering machine. The Supertech
phone is the only cordless phone we tested that had this feature. (B) Callers must give the date and time of the message.
The answering machine includes remote message retrieval and a (C) The system includes a stamp for printed messages.
time/day marker for incoming messages. The recorded messages (D) The telephone provides a date-retrieval mode.
are easy to retrieve and save, and the sound is clear and 6. What should the purchaser do if there is static on a channel?
comprehensible. The system comes equipped with a wall mount, (A) Switch channels.
though if you plan to hang your phone on the wall, we recommend (B) Lower the volume control.
considering some other models The one drawback of this system (C) Activate the battery- pack.
Is its large, clunky appearance looks fine on a desk or table but (D) Retrieve a message.
hung on the wall it stands out like a sore thumb. Additionally, it is
7. The word "remote" in line 8 is closest in meaning to
available in just two colors-buck and white. If aesthetics is an
(A) invisible.
important criterion for you, look at some of the models we review
below. If clear sound and reliability at a reasonable price are what (B) control.
you are looking for in a cordless phone, we highly recommend the (C) distant.
Supertech." (D) portable.
 Single passages- Advertisements
Director of Design and Construction Questions 8-10 refer to the following except
We are seeking an experienced individual to manage all phases of design from an advertisement.
and construction for a private undergraduate women's college with a large
endowment. This is a permanent position to oversee extensive
8. Where is the college located?
renovations to begin this year, and to manage a long-range expansion
program for facilities on a 1.300-acre campus in a rural setting. New (A) In the country.
construction to include a 1-million square-foot athletic facility, 50 (B) In a small town.
classrooms, and in the near future dormitories and additions lo the library (C) In the suburbs.
are also possible. Candidate must have 5+ years' management (D) In a big city.
experience in a design and construction setting. Fundraising, and/or grant 9. How long does the college intend to pursue its
writing experience are desirable. development program?
Job involves overseeing all design and construction work, hiring and (A) This year.
evaluating staff, meeting with alumni and other donors, reporting on
(B) For two years.
progress of current and future projects to the Board of Trustees,
managing budgets, and assisting with fundraising related to renovation (C) Throughout the summer.
and expansion projects. (D) For many years to come.
Rosewood College IS located in a peaceful and scenic setting in the 10. Which of the following will the job NOT provide?
foothills of the Greystone Mountains, 20 minutes from the town of (A) Health insurance.
Litchfield and one hour from Londonderry. We offer a competitive salary, (B) Moving costs.
health Insurance, life insurance, paid vacations, tuition benefits, unlimited
(C) Furnished housing.
use of all college facilities., and we will cover all relocation costs.
Please send résumé, names of three references, and salary requirements (D) High remuneration.
to J.W. Bostic, Human Resources Director, Rosewood College, Norton, IL
24870. Closing date March 17.
 Single passages- Advertisements
Questions 11-14 refer to the following except from an advertisement. 11. Who would be interested in this advertisement?
WHAT'S WORSE THAN NEEDING LEGAL HELP? NOT BEING ABLE TO AFFORD IT. (A) Heads of families.
You can afford to protect your rights with a (B) Firms with more than 100 employees.
PREPAID LEGAL MEMBERSHIP
(C) Attorneys.
NOW A Small Business Association BENEFIT!
• Toll-free consultations (D) Firms with under 25 employees.
• Letters and phone calls 12. Why does the ad claim that the sale is low?
• Contract and documents review (A) It is a special deal for this month only.
• Help if you're sued
(B) It is for a group of people.
• Tax audit services
All this and MORE for the special SBA low Group Rate of (C) It is less expensive to pay by the month.
ONLY $ 62.95 per month (D) It costs less to pay ahead of time.
For more information and to enroll, call: 13. The word "audit" in line 10 is closest in meaning
1-800-555-7340 to
YOU CAN'T AFFORD NOT TO!
(A) review.
Here’s what some of our satisfied clients have to say
“Running your own small business can be very stressful. I sleep better now knowing that (B) audible.
legal help is just a phone call away.” – William Peters, owner, Dog Groonners, Inc. (C) hearing.
“My legal membership entitles me to unlimited contract reviews. Now I am assured every (D) payment.
time I sign a contract with a new client that I have the best legal protection possible.” – 14. Which service can help you if a customer is
Samantha Greene, owner Greene Landscape Design LLC.
injured on your premises?
“Anytime I have a question, I can just pick up the phone and a friendly, knowledgeable lawyer
is there, ready to clear up any doubts. Now that’s piece of mind.” – George Fujimorl, owner, (A) Letters and phone calls.
Fujimorl and Associates, Accountants. (B) Tax audit services.
“When I was sued last year, I don’t know what I would have done without the legal support I (C) Toll-free consultations.
got through my Legal Membership. Because of the skill of those attorneys. I was able to beat (D) Help if you are sued.
the suit and keep my business.” – Jane Smothers, owner, Downtown Dry Cleaners, Inc.
 Single passages- Advertisements
Questions 15-17 refer to the following except from an advertisement.
15. What is the probable history of this apartment
Spanish Cove Apartments complex?
on Florida's Cold Coast (A) It has been renovated.
• 1- and 2-bedroom apartments (B) It has been expanded.
• gated entry with 24-hour attendant (C) It has been sold to new owners.
• 2 waterfront clubhouses (D) It has been recently opened.
• fully equipped 2-story fitness center 16. How big is the Spanish Cove apartment
• basketball court with A/C racquetball courts complex?
• marina (A) It is two stories high.
• 11 floor plans to choose from (B) It has 11 floors.
• newly remodeled apartments feature (C) It consists of two building.
- Berber carpel (D) The ad doesn't tell us.
- wood or tiled kitchen & bath 17. How many major changes have been made to
- upgraded cabinets and fixtures the apartments?
(A) Two.
Come see our new look! (B) Three.
Call for pricing and specials: 459-555-5050 (C) Four.
9820 Spanish Cove Boulevard (D) Five.
Jensen Strand, FL 33559
 Single passages- Bulletins
Questions 1-3 refer to the following bulletin.
ATTENTION 1. Who probably wrote this notice?
Open season for health insurance plans is coming up. All employees who (A) Employees.
have not previously enroll in a health plan have the opportunity to enroll at (B) Health care providers.
this time. In addition, employees who are already enrolled in a health plan (C) Insurance agents.
may make changes. Open season lasts from May 15 through June 3. No
(D) The human resources department.
new enrollments or changes may be made before or after these dates.
Anyone whose family situation changed last year due to marriage, birth of a 2. Which of the following describes employees
child, divorce, or death, must make amendments to the health plan during who would probably ignore this notification?
the upcoming open season in order to assure that all dependents are (A) Those not covered by a health plan.
adequately covered. In order to enroll, or to make changes to your existing (B) Those dissatisfied with their health plan.
enrollment, please contact Shirley Wilson, your Benefits Manager. (C) Those covered by a spouse's health plan.
Enrollment form and brochures describing the various plans are available (D) Those ready to change their insurance.
in her office. If you would like someone to discuss the various options with 3. Why is participation recommended?
you and to help you choose the best one for you, please e-mail Ms. Wilson (A) The employer pays little, but the security is
lo ask for an appointment. excellent.
Health insurance is one of the most important benefits offered to you as an
(B) There will be no further opportunity to enroll
employee of this company. Your employer pays a major portion of the cost
for a year.
of this insurance and offers you and your family excellent health protection
at a reasonable cost. If you are not currently enrolled in a plan, it is (C) Changes may be made in the following
suggested that you give serious consideration to these benefits. There will year. (D) The employer pays the entire cost of
be no other opportunity to enroll until next year at this time. the insurance.
 Single passages- Bulletins
Disputes with Merchants and Service Providers Questions 4-6 refer to the following bulletin.
If a problem arises regarding items or services purchased with your credit
card, you may have the right not to pay the balance due. You must first 4. What rights does this passage refer to?
allow the merchant or service provider the opportunity to correct the (A) Limitations on purchases.
problem. In the ease of items purchased, you must return the items to the (B) Payment of credit card purchases.
store and ask for an exchange or a repair. In the case of services, you (C) Returned Items.
must request that the provider redo the services or repair any damage. It (D) Merchants' pricing.
the merchant or service provider is unable to satisfactorily correct a
5. Which of the following is necessary for the
problem, then you may inform the credit card company that you want to
purchaser to exercise this right?
stop payment. Request form #359, complete it, and fax or mail it back to
the company. Alternatively, you can download the form from the (A) The merchant has corrected the purchase.
company's website and submit it by e-mail. You will be asked to provide (B) The balance of the bill has been paid.
thorough information regarding date and place of purchase, name of (C) The purchase was made in a different state.
merchant or provider, and the reasons why attempts to correct the (D) The item costs more than fifty dollars.
problem were not satisfactory. No further payments will be required on the 6. In which situation is this passage relevant?
charge under dispute while your request is being reviewed. There are (A) There is a dispute on a credit card billing.
three limitations on this right: (B) The problem concerns purchases made with
• The purchase must have been made within 60 days of cash.
.submitting form 0359. (C) The merchant corrected the problem.
• The purchase must have been made in your home state or within (D) Partial payment was made.
130 miles of your current mailing address.
• The price of the purchase must be greater than $50.
 Single passages- Bulletins
Maintaining the balance between services and tax rates, as well as Questions 7-8 refer to the following
encouraging economic growth while providing for community needs, is bulletin.
an ongoing challenge and one of our most important tasks. Our
challenge is to provide cost-effective services without sacrificing 7. Who would probably NOT write this
assistance to our citizens. In need, we must encourage economic notice?
development without sacrificing our neighborhoods. We must foster (A) A community business person.
business development that will provide jobs for our citizens right here (B) A potential local investor.
in our own community without harming the quality of life that makes (C) A member of a citizens group.
this city such a great place lo live and raise our families. (D) A local politician.

It is citizen participation more than anything else that makes this 8. What is the tone of this bulletin?
community special. Without the interest, support, and involvement of (A) Discouraging.
neighbors like you, our community would not be such a wonderful (B) Aggressive.
place to live, work, and go to school. We always welcome your ideas (C) Matter-of-fact.
and are happy to discuss with you any thoughts or concerns you may (D) Encouraging.
have about the many changes that are taking place in our community
today. Please don't hesitate to contact us by phone or e-mail and let
us know what is on your mind. We appreciate your contributions and
look forward to continuing to serve the community's interest.
 Single passages- Bulletins
Questions 9-12 refer to the following bulletin. 9. How many breeds are up for adoption?
(A) One
ADOPT A DOG!
A great opportunity for our employees to adopt a loyal friend of the (B) Two
company! Five of our guard dogs are scheduled to retire from active (C) Three
service at our warehouses at the end of June. Our company's (D) Four
adopt-a-dog program gives you the opportunity to bring a special dog 10. Why does the company have dogs?
into your life while at the same time providing these deserving animals (A) To protect warehouse property
with a loving home. All of our dogs are very intelligent, loyal, and highly (B) To protect employees' homes
trained. (C) To protect company offices
GIVE ONE OF OUR RETIREES A GOOD HOME! (D) To supply guard dogs for other companies
2 German shepherd females
11. The word "retire" in line 3. is closest in meaning
1 Dobeman male
to
2 Rottweiler females
(A) change
Meet the dogs
Where: In the east parking lot next to the Security Office (B) start again
When: Thursday, July 25, 3:00-6:00 (C) rest
The dogs will be there for you to meet and play with, and their handlers (D) stop working
will be available to answer your questions. We will also have applications 12. Why might the company be giving these dogs
on hand for everyone interested in signing up to adopt one of these away?
special animals. (A) They may be too aggressive.
3-month trial in your home (B) Their contracts may be up
If returned, no questions asked (C) They may be too friendly.
Not recommenced for homes with young children (D) They may be getting too old for this work.
CALL TRACY FOR MORE DETAILS 403-555-8563 x21
 Single passages- Bulletins
Questions 13-15 refer to the following bulletin. 13. Where might you find this bulletin?
ONLINE AUCTION!!! (A) In the newspaper
Our Eighth Street offices are closing down and moving uptown. We (B) In the employee lounge
can't take all that furniture with us, so we are providing you with this (C) On the website
special opportunity to acquire good quality office furniture at (D) On TV
excellent prices. Take advantage of this special offer that is tiding
14. How can potential bidders see the items for
made to employees of this company only.
sale?
GOING ... GOING ... GONE!
Go to our company website and click on "Auction." You will be able (A) They should visit the Eighth Street offices.
to view all our offerings and put in your bids. Desks, tables, (B) The items are posted on the company's
computer stands, file cabinets, lamps, carpets and more are website.
available. You must enter your employee password in order to (C) They can request a list by e-mail.
make a bid. (D) The items are listed on the back of the bulletin.
15. What is the policy on items in imperfect
All bids must be placed between March 16 and March 23 items are condition?
sold as is, and all sales are final. Most items are in good to
(A) The winning bidders can return the items and
excellent condition. Some items may be damaged. We have made
get their money back.
every attempt to accurately describe the size, color, and condition
of each item, but the company is not responsible for any (B) The company can repair the items.
discrepancies between item descriptions and actual condition of (C) You cannot view the items before bidding.
the items. There will be no returns and no refunds. Winning bidders (D) The winning bidders must take the items in
will be notified by e-mail by March 30. All items must be paid for their current condition.
and picked up by April 15.
 Single passages-Forms and Tables
Questions 1-3 refer to the following table.

REASONS FOH NO FRANCHISES AT PRESENT IN FOREIGN

1. What type of firm did the respondents to this
COUNTRIES
survey represent?
RESPONDENTS
REASON NUMBER PERCENT (A) Those that had several franchises abroad
(B) Those that refused to ever expand abroad (C)
1. Government or legal restrictions 14 32.6 Those that were presently expanding in other
2. Insufficient foreign demand for products 8 18.8 countries
3. Lack of market information 16 37.2 (D) Those that were established in only one
4. Trademark and/or copyright obstacles 2 4.7 country
5. Products not adapted to foreign consumers 3 7.0 2. What reason is stated most often?
6. Excessive geographic distance 20 46.5 (A) Lack of proximity
7 Other 13
(B) Not enough research
Total respondents 43* — (C) Laws forbidding products
(D) Too much trouble
Survey was conducted among small and mid-sized business owners all 3. How many participants responded to the
members of the National Business Association. Participation in this survey survey?
was completely voluntary. All answers were provided during personal, (A) 20
one-on-one interviews. (B) 40
(C) 43
• Multiple answers given t}y some
(D) 76
 Single passages-Forms and Tables
Sydney Dally News
Questions 4-6 refer to the following table.
Classified Advertising Order Form
RATES: $2 for every word each day. Minimum charge $30 tor 15 words or
fewer. 4. How much would a message containing 10
Monthly run: 30% discount. words cost?
NAME______________________________DATE_____________________ (A) $2 every day it is run
ADDRESS____________________________________________________ (B) $20 daily
PHONE ______________________________________________________ (C) $150 from Monday to Friday
NUMBER OF DAYS AD WILL RUN________________________________ (D) $600 monthly
DATE(S) OF PUBLICATION______________________________________
5. When should the advertiser submit the form?
CHECK ENCLOSED FOR _______________________________________
(A) The day before publication
PLEASE PRINT MESSAGE
BELOW_______________________________________________________ (B) Prior to 2:00 in the afternoon
______________________________________________________________ (C) After the deadline
______________________________________________________________ (D) Within 24 hours of publication
__________________________________________________________ 6. When would editions of the Sydney Daily
News most probably come out?
DEADLINE: 2 P.M. day of publication No refund on canceled ads (A) In the late afternoon
Please write all information clearly. The newspaper is not responsible tor
(B) Early in the morning
misspellings or errors in in phone numbers or addresses. Corrections can be
made in subsequent runs by calling the advertising office before 2 P.M Please (C) Around noon
have your account number ready when you call. (D) Weekly
 Single passages-Forms and Tables
RETAIL INSTALLMENT CONTRACT AND SECURITY AGREEMENT
The Undersigned (herein called Purchaser) purchases from Stein Brothers, Inc. (Seller) Questions 7-9 refer to the following table.
and grants to_Dot Parker _a security interest in, subject to the terms and conditions 7. What can be determined by reading this
hereof, the following described property. form?
QUANTITY DESCRIPTION AMOUNT (A) Insurance is guaranteed.
1 Clothes Dryer $325.00 (B) There was no credit for a trade-in.
Trade-In allowance
(C) Insurance coverage is mandatory
(D) The buyer must pay interest on the item.
Subtotal 325.00
8. What is true about the purchaser named on
Sales tax 16.25 this form?
TOTAL $341.25 (A) She has decided not to take insurance
coverage.
(B) She has a family business.
INSURANCE AGREEMENT (C) She owns an appliance store.
The purchase of insurance coverage is voluntary and not required for credit,$___ is (D) She needed a washing machine.
available at a cost of $____ for the term of credit.
9. How much will it cost to insure this
I desire insurance coverage.
appliance?
Signed:____________________________ Date:____________________________
I do not desire insurance coverage. (A) $16.25
Signed:__Dot Parker___Date:___JUNE 18, 20_____________________________ (B) $325.00
Insurance coverage is good only for the term stated on this agreement. Extensions may
(C ) $341.25
be made at the end of the term by completing an Insurance Extension Request Form and
paying required amount. Insurance coverage is valid only for the person named on this (D) It isn't stated.
form and only for the equipment or property described herein. It is not transferable to any
subsequent owners of the equipment of property.
 Single passages-Forms and Tables
Worldwide Airlines Questions 10-12 refer to the following table.
Discount airfares for week of March 15 10. Who would be interested in this information?
(A) People who prefer luxury accommodations
Los Angeles — New York $ 205 (B) People who travel to Europe
Los Angeles — Melbourne $ 575 (C) People who like to save money
Los Angeles — Buenos Aires $ 475 (D) People who are planning a trip between Los
San Francisco — Tokyo $ 610 Angeles and San Francisco
San Francisco — Seoul $ 650 11. How much would a round-trip ticket between
• All fares quoted are one way. economy class. Los Angeles and Melbourne cost?
• Round-trip fares are double the one-way fare. (A) $475
• Prices guaranteed until midnight March 21. (B) $575
(C) $950
Call Worldwide Airlines for information on business (D) $150
and first-class fares. 12. What should someone who wants a
first-class ticket to Seoul do?
Attention, travelers to South America. Starting next month, we will (A) Pay $650 for a one-way ticket
be adding more South American destinations to our schedule. We (B) Travel with a different airline
will have dally flights to Caracas, Lima, and Quito starting in April, (C) Purchase a ticket before March 22
and daily flights to La Paz and Montevideo starting in June. See (D) Call the airline for more information
our website for information on schedules and fares.
 Single passages-Forms and Tables
Now you can share Bibliophile: The Journal for Book Lovers Questions 13-15 refer to the following table.
with a friend. Just fill out the form below and send it in with a check
13. What is the purpose of this form?
for $24 for a one-year subscription (10 issues) or $45 for two years
(A) To order books
(20 issues). We'll do the rest.
(B) To request a gift catalog
Send to: From: (C) To order a gift subscription to a magazine
(D) To request extra copies of a journal
Name: Isabella Kang Name: Howard Zimmer 14. Who is Howard Zimmer?
Address: 83 West State Street Address: 1080 Eastern Avenue (A) A friend of Isabella Kang
City: Park View, IA 56924 City: Brownsville, MA 01910
(B) A magazine publisher
Country: USA Country: USA
(C) An employee of Bibliophile
____Yes, I want a gift card enclosed with the first issue. (D) A bookseller
Foreign addresses add $12 or its equivalent for postage. Most 15. What should residents of foreign countries
currencies accepted. Special offer for our subscribers: do?
Order a two-year subscription for yourself or a friend and get a (A) Send in their money in dollars only
one- or two-year subscription to Creative Writers Journal at 50% (B) Pay extra for the cost of mailing
off. Offer good only until the end of this year, so order now. (C) Order the current issue only
____Yes, I am ordering a two-year subscription to Bibliophile and (D) Request information in their native language
also want a discounted subscription to Creative Writer, Journal.
Enclosed it an additional ____$15 (one year) .____$27 (two years)
 Single passages- Labels
Questions 1-3 refer to the following label.
Warranted 40,000 Miles
Full Warranty 1. What does the passage guarantee the
performance of?
During the one-year warranty period, if the size and load-range rating of the (A) The car
tire are equal to or greater than that which the manufacturer specified, we will
(B) The wheels
replace the tire free of charge or refund the cost if either of the following
occurs: (1) failure relating to material or workmanship of the tire on normal (C) The engine
road hazards; (2) tread wearout (2/32 in or less remaining). Warranty must be (D) The tires
presented to verify mileage. 2. What does the manufacturer guarantee?
(A) Full rebate on materials or workmanship
Warranty Extension (B) Replacement or full refund
(C) Either the cost or a new product
The warranty may be extended to 80.000 miles/two years or 120.000
miles/three years. Complete the form provided by your dealership and pay the (D) Size and load range
required amount. In order to be valid, the warranty extension just be 3. According to the warranty, what must the
requested at time of purchase or within 30 days of purchase. Customer is purchaser do?
responsible for retaining all documentation as proof of warranty extension (A) Document mileage
rights. (B) Prove initial cost
(C) Verify workmanship defects
Use of product under extreme or highly unusual conditions, or failure to make (D) Confirm load-range rating
claim within a reasonable period of time, may invalidate the warranty. See
user’s manual for further information.
 Single passages- Labels
Questions 4-6 refer to the following label. 4. According to the passage, which of the
This product comes with a full six-month warranty. For six months following is true about Kenwich Center?
from the date of purchase. Kenwich Center will fix, without charge, (A) It is an electronics service center.
defects in material or workmanship that arise during the normal (B) It stores batteries.
operation of the calculator. However, this warranty does not apply (C) It services unusual products.
to malfunctions due to battery leakage or in cases where the (D) It purchases calculators.
product has been used tor purposes other than those intended by 5. Under which of the following circumstances iu
this warrantt NOT valid?
the manufacturer. To obtain service under this warranty, the
calculator, together with a receipt indicating date of purchase, must(A) If action is taken within the first six months of
purchase
be returned to the dealer where it was purchased. Alternatively, the
(B) If the batteries leaked and caused the
calculator can be retuned directly to Kenwich Center. Use the calculator to malfunction
postage-paid envelope that is included with the calculator. Enclose (C) If the calculator is mailed directly to Kenwich
proof of date of purchase and a brief description of the defect or Center
malfunction. Please allow six weeks for the product to be repaired (D) If the calculator is returned to the dealer
and returned to the customer. 6. For Kenwich Center to honor its warranty,
what must the purchaser do?
For service warranties beyond the term of the normal six months (A) Return the product personally
warranty, repair and replacement insurance may be purchased. (B) Verify the cause of malfunction
Please see your dealer for details or contact the Kenwich Center (C) Show documentation of the purchase
directly by phone at 800-555-0987. (D) Pay the return postage
 Single passages- Labels
GENERAL APPLICATION Questions 7-9 refer to the following label.
Hold unit 6 to 8 inches from skin or clothing during application. Moisten
surface slightly using a slow sweeping motion. There is no need to saturate. 7. What do the instructions probably refer to?
Apply around cuffs of pants and shirts where bites could occur. (A) Shaving cream
(B) Insect spray
TO APPLY TO FACE (C) Spray starch
• First spray into palm of hand and spread on face and neck, except near (D) Face lotion
eyes and mouth. 8. Which of the following best describes the
• Do not spray directly onto face. In case product gets into eyes, flush substance?
repeatedly with water for 30 minutes. (A) It is medicinal.
(B) It comes in powdered form.
CAUTION
• For use by children under adult supervision only (C) It is applied manually.
• Not for use with children under two years of age. (D) It is flammable when wet.
• This product is harmful or fatal if swallowed. In case of accidental ingestion, 9. The word "victim" in the third section is
do not induce vomiting. Give victim plenty of water and contact your local closest in meaning to
poison control center immediately. (A) technician
(B) sufferer
FLAMMABLE!
(C) winner
• Do not use near sparks, flame, or fire.
• Do not place on top of stove or radiator or where temperatures (D) criminal
exceed120"F. • Do not expose treated areas until liquid has evaporated.
 Single passages- Labels
Questions 10-12 refer to the following label.
10. Whew would this label be found?
(A) On a poisonous substance
DANGER Do not remove this tag.
(D) On a bottled product
Warn children of potential risk.
(C) On an electrical appliance
(D) On a bottled product
To avoid risk of death when using this product:
11. The word "potential" in line 2 is closest in
1. Always unplug after use. meaning to
2. Do not store or use near water. (A) essential
3. Do not allow to fall into bathtub or sink. (B) dubious
4. If product falls into water, unplug before removing from water. (C) potent
5. To avoid dangers from faulty connections or potential of (D) possible
strangulation, do not use with extension cords. 12. What does the label say about children?
6. After prolonged storage period, check all wires and (A) They should have the dangers explained to
connectors carefully for passible defects before connecting to them.
electrical outlet. (B) They should not be allowed to touch the
7. Return defective product to manufacturer for repair or product.
replacement. Do not attempt to repair product yourself (C) They must be supervised while using the
product.
(D) They might fall down while using the
product.
 Single passages- Labels
Questions 13-15 refer to the following label.

WORK SOLUTIONS, INC. 13. What kind of business is Work Solutions,

Inc.?
providing you with office supplies since 1989
(A) A computer manufacturer
(B) An office supply store
Contents:
(C) A CD producer
- 15 rewriteable computer compact disks
(D) A business consultant
- 700 MB/80 min. capacity guaranteed 100% error-free
14. What is inside the box?
- 15 labels
(A) 1 marker
- 3 two-tipped CD/DVD markers, 1 each black, blue, red; can
(B) 3 DVDs
write on any CD or DVD surface
(C) 15 labels
(D) 700 CDs
To reorder and to see our complete line of products, visit our
15. What should someone do to get help using
website. the product?
For technical assistance, call BOO-555-21Z1 (A) Visit the website
(B) Return to the store
This product is 100% guaranteed by Work Solutions. Inc. If (C) Call 800-555-2121
purchaser is not satisfied with product for any reason, return it to (D) Look inside the box for instructions
the place of purchase for a complete refund, no questions
asked.
 Single passages- Letters, E-Mail, and Memos
December 27,20_
Sari Industries Questions 1-3 refer to the following letter.
42 Park Road
Colombo, Sri Lanka 1. What does Mr. Simon want to purchase?
Sirs:
(A) Clothes
(B) Cloth
At the recent International Import Fair in Singapore we noticed your collection of (C) Computer software
handmade textiles. We were impressed by the unique colors and designs. We believe
(D) Textbooks
the type of textiles you had on exhibit would work well with our line of women's
clothing, and we are interested in purchasing a quantity. Your representative was 2. In what month are the designers turning to
unable to give us an idea of when you expect to have these designs ready for export. Colombo?
(A) January
Our designers will be in Colombo on the 15th of next month to choose materials for
(B) February
our summer line, to be exhibited in February of next year. I would like to have them
meet with representatives of your company to select textiles and to arrange for (C) May
ordering and delivery. I am hoping that you will have the material ready for export (D) December
within the next few months. We will need sufficient quantities by early May in order to 3. Why is Mr. Simon eager to have the goods?
start our production process on time. If this seems feasible, please contact me so that
we can set up a meeting for next month. (A) They are ready and he is in a hurry.
(B) He appreciates quality
We were impressed by the quality of material you exhibited at the fair and are excited (C) The price is right
about the prospect of incorporating it into our clothing designs. We look forward to
(D) They come in large quantities.
establishing a relationship with your company.
Sincerely,
Robert Simon
 Single passages- Letters, E-Mail, and Memos
Questions 4-7 refer to the following letter.
4. Mudridge wants to get the votes of which of the
To: All Stockholders following people?
From: Margaret c. Jennings (A) Those who cannot be at the meeting
Subject: Proxy Voles (B) The Board of Directors
Dear Fellow Besco stockholder: (C) Those stockholders in the proximity of Australia
(D) The Australian electorate
An Australian corporation controlled by J.B. Mudridge has begun a last-minute proxy
light to get you to vote against certain important proposals that your Board has 5. What kind of duty does Besco have to the
unanimously approved and recommended for your support. The complete text of stockholder?
these proposals was forwarded to you last month as required by our bylaws. If you no (A) Relating to trust
longer have access to these and would like to read them again, you can download the (B) Judicial
proposals from the stockholders-only section of our website. Please have your (C) Pecuniary
account number or password ready when logging on to the site. You will also be able (D) Unique
to view an explanation of why we believe that these proposals are in the best
6. What makes the Board apprehensive?
interests of the company and its stockholders
This year alone, stockholders of more than one hundred publicly traded companies (A) Mudridge resigning
enthusiastically voted to adopt measures similar to those proposed to the (B) Takeover by a public company
stockholders of Besco. Your directors have a fiduciary duty to all company (C) Losing control
stockholders. With this in mind, they have recommended these measures to protect (D) Their unanimous decision
your interests and maximize your stock values. We believe your support of these 7. The word "adapt" in paragraph 2, line 2 is closest in
proposals will assist your Board in attaining these important goals. Please go to our meaning to
website and vote in favor of our proposals. The annual stockholders meeting will take
(A) leave out
place next Wednesday, September 15. In order to be counted, all proxy voles must be
cast by midnight September 14. We appreciate your continued trust and support. (B) change
Sincerely. (C) take on
Margaret c. Jennings for the Besco Board of Directors (D) replace
 Single passages- Letters, E-Mail, and Memos
From: Office of Risk Management
Sent: Monday March 18, 20 _ Questions 8-10 refer to the following letter.
To: All new employees
Subject: Safety Regulations Training
8. Who would probably need to read this e-mail
All new employees are required to complete a training course on the safety
message?
procedures in effect at our various sites. Successful completion of this course is 3 (A) Job applicants
requirement for obtaining permanent employment status at this company. The training (B) Recently hired employees
course must be completed by each employee before the end of his/her six-month
(C) Retired employees
probationary period. This course is individualized and self-contained; consequently,
you may take it at any time. It is available in the Learning Resource Center located (D) The training officer
next to the cafeteria. The center is open from 7 A.M. to 9 P.M. making it convenient to 9. What does the course cover?
work on the course before or after your normal work shift or during your lunch hour. (A) Employee health
The training course combines the use of a computer and interactive CD-ROMs. You
win be able to learn at your own pace. Completion of the course takes approximately (B) Corporate safety procedures
12 to 15 hours upon completion, you will be required to assess the course using the (C) Computer maintenance
assessment tool. A computer printout will provide you with immediate results. Anyone (D) CD-ROM technology
with a score of less than 75 percent will be required to repeat the course. If you are
10. Where are the CD-ROMs located?
unfamiliar with the use of the Learning Resource Center equipment or software, staff
are available to assist you. It you have any questions regarding the purpose of this (A) In the cafeteria
requirement or how to fulfill it, please contact the Office of Risk Management. Thank (B) In the laboratory
you for your cooperation. (C) Next to the cafeteria
Louisa Parks
Hisk Management Officer (D) With the responsible officer
The Holbrook Company
 Single passages- Letters, E-Mail, and Memos
BINELL INTEROFFICE MEMO
Questions 11-13 refer to the following letter.
TO: Tenants of Elwood Office Building
FROM: J. Wilcox SUBJECT Parking Spaces 11. What is Mr. Wilcox concerned about?
DATE: January 3, 20_
(A) The president of Binell may not have a
It has come to our attention that unauthorized persons are parking their cars in parking space.
spaces reserved for Binell senior corporate officers, visitors to Binell and building (B) Visitors to Binell take all the spaces.
medical personnel. We can only assume that these violators are not employees of the (C) Doctors don't use their reserved spaces.
Binell company but are people with business in the other surrounding offices.
(D) People take their business elsewhere.
This has been an ongoing problem that doesn't seem to want to go away, despite the 12. Who will pay the towing tee?
larger, more visible signs placed in the parking garage and the notices posted in the (A) Mr. Wilcox
building elevators and hallways. Therefore, we are now forced to resort to more
(B) The owner of the car
extreme measures. As of next Monday, January 8, we will have all illegally parked
care lowed at the owner's risk and expense. Please be advised that there will be no (C) The managers
leniency in regard to this matter. (D) The corporation
13. Who is NOT entitled to a reserved parking
We encourage you to make our intentions known to our staff and clients. Please spot?
remind them that there are ample unreserved parking spaces available on the top
floor of the garage, as well as metered street parking and several paid public garages (A) Visitors
nearby. (B) Clerks
(C) Nurses
We also encourage you to look into the possibility of reserving more spaces for the
staff and clients of your particular business. The building manager has assured us (D) The chair of the board
that a number of spaces are available, and they are certainly worth the fee charged
by the building management.
 Single passages- Letters, E-Mail, and Memos
CENTER BANK
85 Main Street Questions 14-16 refer to the following letter.
Springdale, IL 42130
August 1,20— 14. What is the purpose of this letter?
Amanda Fritz
(A) To report the current value of the certificate
178 Summer Street
Springdale.IL 42130 of deposit
Dear Ms. Fritz: (B) To notify that the term of the investment is
This is to inform you that your certificate of deposit, account number 92 714-123, will about to expire
mature on August 14. The current value of your account is $10,191.63, with an interest (C) To advise depositing more money
rate of 2.5 percent until maturity.
Unless you instruct us otherwise, we will automatically renew your certificate of deposit (D) To ask for an interest payment
for another year at the then prevailing interest rate. The interest rate has not been 15. What should the customer do if she wants to
determined, but you may call our customer service office on August 14 to learn the renew her certificate of deposit?
interest rate that will he applied to your account should you choose to renew. (A) Nothing
It you decide not to renew your certificate of deposit, you will have ten calendar days
following the maturity date to withdraw your funds without penalty. If you are interested in (B) Send instructions
considering other ways to invest your money, we will be happy to discuss with you the (C) Open a new account
investment opportunities available at Center Bank. In addition to traditional savings (D) Wait until the interest rates go up
accounts, we have several types of money market funds available. We also have
16. The word "prevailing" in paragraph 2, line 2
certificates of deposit with five- and ten war terms. If you don’t need to have your money
available to you in the short term, accounts like these are a good investment because is closest in meaning to
they provide you with a more favorable interest rate.You may call the bank at any time to (A) high
set up an appointment with a Center Bank investment officer (B) current
Think you for being a Center Bank customer.
(C) increasing
Sincerely,
Ivan a Kovacs (D) previous
Account Advisor
 Double passages 1. Who is Amanda Smith?
(A) An insurance agent
(B) An employee of Excentrix, Inc.
Questions 1-5 refer to the following e-mail message and brochure.
(C) A medical doctor
TO: Amanda Smith
FROM: Richard Dubois (D) A hospital administrator
SUBJECT: Health Benefits 2. How many sons does Richard Dubois have?
Dear Ms. Smith, (A) None
I have been working at Excentrix, Inc. for almost a month now and need to sign up for (B) One
health benefits. I was told that you, as the human resources director at Excentrix could (C) Two
explain the benefits to me. My major concern is coverage for my family. Is my entire (D) Three
family eligible for health insurance benefits? My wife and I have three children. My wife 3. Which of Richard's family members can receive health
doesn't have a job. Our two daughters are still in high school and of course don't yet insurance through another job?
work. Our son has finished school, but he is still living at home with us. He has a full-time(A) His son
job that provides him with health insurance, but perhaps I could gel better coverage for
(B) His wife only
him through the Excentrix plan. My other question concerns my back I have been
receiving treatment for a bad back for the past two years. This is a chronic condition, and (C) His wife and daughters only
I will continue to need treatment. Will it be covered under the Excentrix plan? (D) His entire family
Thank you for your help. 4. When will Richard's back treatments be covered by his
Rich Dubois Excentrix health insurance?
Sales Officer (A) Right away
Explanation of Benefits (B) In one month
Health Insurance (C) After six months
Health insurance is available to all Excentrix, Inc. employees and their eligible (D) By the end of next year
dependents. The term eligible dependent refers to your spouse and each unmarried 5. Which of the following is NOT covered by the Excentrix health
child who is dependent upon you for support and maintenance, but excluding any insurance?
such person who is insured as an employee. Our health insurance plan covers (A) Drugs
doctor's visits, inpatient and outpatient surgery, hospital stays, tests, and prescription
(B) Surgery
medication. Basic dental care is also covered. We hope to have a vision plan
(C) Dentist's visits
available by the end of next year. New employees, please note that treatment for
pre-existing conditions is not covered during your first six months on the plan. (D) Eyeglasses
 Double passages 6. What is The Press Fund Show?
Questions 6-10 refer to the following e-mail message and brochure.
Press Fund show (A) An art school
Submission Form (B) A TV program
Name: Timothy Hughes. (C) A press conference
Address: 387 Biscayne street, Springfield, IL 80761 (D) An art exhibit
Description of works you are submitting. Include size, medium, and title for each piece. 7. How many pieces did Timothy Hughes submit?
You may submit up to four pieces. (A) One
1. 48x48 oil painting “Summer Sunset”
(B) Two
2. 36x60 oil painting “Winter Wonder”
(C) Three
3. _________________________________________________________________
4. All artists whose works are accepted will receive two free tickets to the show. Extra (D) Four
tickets may be purchased for $8 each. The form must accompany all submissions. 8. How much will Timothy have to pay to see the show?
Please send the completed form, slides of your artwork, and the submission fee to The (A) $0
Press Fund Show, P.O. Box 83, Springfield, IL 8076. Submission fees are $10 for each (B) $8
piece submitted for consideration. (C) $10
(D) $20
Dear Timothy Hughes, 9. Why didn't the Jury Committee accept all submitted pieces for
The Jury Committee of The Press Fund Show would like to express our appreciation to the show?
you and all your colleagues who submitted pieces for consideration. While we regret (A) The quality wasn't high enough.
that your pieces cannot be included in the exhibit, we want you to know how much we
(B) Some of the pieces were too small.
appreciate your participation in this unique event. We were encouraged by both the size
(C) There wasn't enough room to display them all.
of the response and the quality of the works presented. We were determine to include
as many artists as possible, but space limitations made it inevitable that we could not (D) They decided not to accept sculpture and photographs.
include all the pieces we liked. If you submitted paintings, your slides will automatically 10. What will happen to Timothy's slides?
be entered for consideration in the upcoming Painting Nature show. If you submitted (A) They will be submitted to another show.
photographs or sculpture, your slides will be returned to you within the next week. (B) They will be returned to him within a week.
Sincerely, (C) They will be shown on TV.
The Press Fund Stow Jury Committee (D) They will be sold for $10 each.
 Double passages 11. Who publishes the catalog?
Questions 11-15 refer to the following e-mail message and brochure.
(A) A museum
Each object in this catalog is fully described as to appearance and condition. (B) A department store
A complete and detailed history of the origin and ownership of each piece will (C) A gallery
be provided to the purchaser. Highlights in this sale include two fine Roman (D) A college
pieces from the collection of Dr. Benjamin Harley, noted author and professor 12. Who is Benjamin Harley?
of Ancient European Art at Savoy College, as well as several other pieces (A) A medical doctor
from local collectors. The gallery is also offering pieces from our North African (B) A museum director
art collection. Closing date of the sale is January 10. All objects will be on (C) An artist
exhibit at the gallery from December 20 through January 10. (D) An art historian
Gallery hours are Tuesday through Friday 11:00 A.M. to 7 :00 P.M. and 13. How long will the objects be shown?
Saturday and Sunday 1:00 P.M. to 6:00 P.M. Closed Mondays. (A) One week
(B) Two weeks
(C) Three weeks
In conjunction with our upcoming sale, Dr. Benjamin Harley will give a talk at (D) One month
the gallery an December 18. Dr. Harley will describe and discuss the two 14. When will Benjamin Harley give a talk?
pieces from his collection that are included in the sale, as well as related (A) Before the sale begins
pieces from the same time period and their significance to the art world. His (B) On the first day of the sale
presentation will include a slide show of rarely seen pieces from the (C) On the last day of the sale
university's art collection The gallery doors will open at 6:00, and Professor (D) After the sale ends
Harley will begin his talk at 6:30. Following the talk, refreshments will be 15. What will he talk about?
served. Admission to this event is free, but for reasons of space limitations (A) Selling art
tickets are required. Call the gallery at 549-555-9825 to reserve your tickets. (B) Roman art
No more than four tickets may be ordered by each caller. (C) African art
(D) Collecting art
 Teacher, please remind the
students to do homework and
inform the result on Facebook
group.
 Unit 7
Strategies for TOEIC listening
Part 4: Talks
 Strategies
The talks are long and can be on any topic. Your approach to Part 4 talks
should be similar to your approach to Part 3 conversations. The type of
topic will be given by the narrator.
Questions 97 through 100 refer to the following announcement.
However, you won't know the kind of announcement (for example, an
advertisement or a weather report). If you can predict the topic before you
hear the talk, it will help you understand the details of the talk. You will not
have time to read both the questions and the answer choices before you
listen to the talk. But you can scan them quickly and look for key words.
As in Part 3, there are two types of key words in Part 4: question words
and content words. Focus your scanning on these key words. When you
listen to the talk, listen for key words or their synonyms or paraphrases.
Focus on question words
Strategies
The first word of the question will help you listen for the correct answer.
WHO Identify people
Who are the speakers? Who are they talking about?
WHAT Identify action
What is going on? What are they talking about?
WHEN Identify time
When is an action taking place?
WHERE Identify location
Where is an action taking place?
WHY Identify reason
Why is something happening?
HOW Identify manner
How is something happening?
Focus on content words
There will be three questions, about the talk, so you should use the three questions that follow in your test booklet to
help you make predictions about the talk. When you listen, pay attention to synonyms and paraphrases of the key
words. As in Part 3 conversations, tile answer choices are often not the same words used in the talk.
 Common traps
In Parts 1, 2, and 3, you learned lo pay attention to common traps. These same common traps are found
in Part 4:
• Confusion between similar sounds
• Confusion among propositions
• Confusion about words in a different context
The following exercises will give you practice in listening for specific answers far question words. You
should also pay attention to content words in these exercise, listen for synonyms and paraphrases, and
be careful of the common traps.
As in Part 3, some questions require you to make an inference, for example, What IS the problem? Here
you may need to listen to the whole talk for content clues.
STRATEGY PRACTICE AND TOEIC TEST PRACTICE
There are two types of practice exercises: Strategy Practice and TOE1C Test Practice, in these Strategy
Practice exercises, there are three questions for each talk. Each question will help you focus on a
particular question word such as who, what, or when. In TOE1C Test Practice, there are also three
questions for each talk, just like on the real TOEIC test. You can practice listening for content words on
both.
Before you listen to the talks, go through the answers and circle the content words. This will help you
focus your listening.
 STRATEGY PRACTICE: BUSINESS
ANNOUNCEMENTS
You will hear three business announcements. They will not be repeated. Below you will read three questions
about each announcement. After you listen to the announcement, answer the questions.
TALK 1 (Questions 1-3)
3. What is the salary based on?
1. What does the company do? (A) Experience.
(A) Designs personal computers. (B) Education.
(B) Sells computers. (C) Age.
(C) Consults on computer systems. (D) Health.
(D) Develops managers
2. What level of computer proficiency is required?
(A) None.
(B) Basic.
(C) Intermediate.
(D) Advanced.
 STRATEGY PRACTICE: BUSINESS
ANNOUNCEMENTS
You will hear three business announcements. They will not be repeated. Below you will read
three questions about each announcement. After you listen to the announcement, answer the
questions.
TALK 1 (Questions 1-3) 3. What is the salary based on?
1. What does the company do? (A) Experience.
(A) Designs personal computers. (B) Education.
(B) Sells computers. (C) Age.
(C) Consults on computer systems. (D) Health.
(D) Develops managers
2. What level of computer proficiency is required?
(A) None.
(B) Basic.
(C) Intermediate.
(D) Advanced.
 STRATEGY PRACTICE: BUSINESS
ANNOUNCEMENTS
TALK 2 (Questions 4-6)
4. What type of personnel is Comsat 6. What must be included in the
looking for? applicant's response?
(A) Chemical engineers. (A) Health history.
(B) Computer designers. (B) Marital status.
(C) Electrical engineers. (C) Income desired.
(D) Communications personnel. (D) A logic design.

5. What is the minimum number of years of experience required?

(A) Two.
(B) Three.
(C) Five.
(D) Six.
 STRATEGY PRACTICE: BUSINESS
ANNOUNCEMENTS
TALK 2 (Questions 4-6)
4. What type of personnel is Comsat 6. What must be included in the
looking for? applicant's response?
(A) Chemical engineers. (A) Health history.
(B) Computer designers. (B) Marital status.
(C) Electrical engineers. (C) Income desired.
(D) Communications personnel. (D) A logic design.

5. What is the minimum number of years of experience required?

(A) Two.
(B) Three.
(C) Five.
(D) Six.
 STRATEGY PRACTICE: BUSINESS
ANNOUNCEMENTS
TALK 3 (Questions 7-9) 9. Which best describes an applicant?
7. Who would find this position attractive? (A) Has basic English proficiency.
(A) A recent college graduate. (B) Is an experienced professional.
(B) An experienced corporate executive. (C) Is eager and determined.
(C) A public utility technician. (D) Has one year of college.
(D) A novelist.

8. How long does the training last?

(A) Fourteen weeks.
(B) Two months.
(C) One year.
(D) Three years.
 STRATEGY PRACTICE: BUSINESS
ANNOUNCEMENTS
TALK 3 (Questions 7-9) 9. Which best describes an applicant?
7. Who would find this position attractive? (A) Has basic English proficiency.
(A) A recent college graduate. (B) Is an experienced professional.
(B) An experienced corporate executive. (C) Is eager and determined.
(C) A public utility technician. (D) Has one year of college.
(D) A novelist.

8. How long does the training last?

(A) Fourteen weeks.
(B) Two months.
(C) One year.
(D) Three years.
 STRATEGY PRACTICE: BUSINESS
ANNOUNCEMENTS- TRANSCRIPT
Questions 1 through 3 refer to the following announcement.

We are looking for experience professionals to join our expanding Computer

Systems Consulting Department in the areas of accounting, organizational and
managerial systems, development, automation, and implementation Professional
accountants are especially needed at this time. If you have three to five years of
accounting experience with a working knowledge of common accounting, word
processing, and database software programs, please contact us. Professionals with
two or more years of managerial experience in a corporate setting are also
encouraged to apply for available positions. Compensation is commensurate with
experience. All interested persons should send a resume and three letters of
reference before June 1st to Ms. Virginia Lopez, Department of Human Resources,
Compsys Incorporated, 1300 Cutter Boulevard, Mount Holly. We will contact
selected applicants for interviews before the end of June.
STRATEGY PRACTICE: BUSINESS
ANNOUNCEMENTS- TRANSCRIPT
Questions 4 through 6 refer to the following advertisement.

Comsat Laboratories has an immediate opening for innovative electrical

engineers with communications and hardware design experience. The position
requires a B.S. or an M.S. degree with a minimum of five years experience in
high-speed logic design. We are a cutting-edge firm in the field of
communications and are looking for independent and creative professionals
who are willing to put in long hours to pet the job done. If this description fits
you, then we want to meet you. Please send your résumé, including salary
history and requirements, to Comsat Laboratories. Closing date is September
10th
 STRATEGY PRACTICE: BUSINESS
ANNOUNCEMENTS- TRANSCRIPT
Questions 7 through 9 refer to the following advertisement.

Anion Incorporated is offering qualified applicants the opportunity to work and

earn money while being trained in the field of public relations. If you are looking
for a career opportunity with a fast-growing major corporation, and if you are
willing to get by on $20,000 during your first year while in training, you will have
a real chance for future advancement. Call the Arden Employment Division at
509-555-1272 today between 9:00 and 5:00, and ask for a public relations
trainee application. Public relations trainees must have excellent writing and
communications skills in English. You will be asked to submit, together with
your application, a letter explaining why this opportunity is right for you.
 STRATEGY PRACTICE: SPECIAL
ANNOUNCEMENTS
You will hear three special announcements. They will not be repeated. Below you will read three
questions about each announcement. After you listen to the announcement, answer the
questions.

TALK 1 (Questions 1-3) 3. To whom is the speaker talking?

1. Where is the speaker? (A) His employees.
(A) On television. (B) His bosses.
(B) At an office party. (C) His family.
(C) At a wedding. (D) His friends.
(D) At a birthday party.
2. Why is the speaker pleased?
(A) He likes interrupting.
(B) He likes to make people listen.
(C) He believes the company is doing well.
(D) He is going to a party.
 STRATEGY PRACTICE: SPECIAL
ANNOUNCEMENTS
You will hear three special announcements. They will not be repeated. Below you will read three
questions about each announcement. After you listen to the announcement, answer the
questions.

TALK 1 (Questions 1-3) 3. To whom is the speaker talking?

1. Where is the speaker? (A) His employees.
(A) On television. (B) His bosses.
(B) At an office party. (C) His family.
(C) At a wedding. (D) His friends.
(D) At a birthday party.
2. Why is the speaker pleased?
(A) He likes interrupting.
(B) He likes to make people listen.
(C) He believes the company is doing well.
(D) He is going to a party.
 STRATEGY PRACTICE: SPECIAL
ANNOUNCEMENTS
You will hear three special announcements. They will not be repeated. Below you will read three
questions about each announcement. After you listen to the announcement, answer the
questions.

TALK 2 (Questions 4-6) 6. Why should people stay in their seats?

4. Where is the speaker? (A) To avoid the traffic.
(A) On a plane. (B) To free the aisle.
(B) On a train. (C) To meet the captain.
(C) On a bus. (D) To serve themselves.
(D) On a boat.
5. What is the problem?
(A) There are no more drinks.
(B) The captain is late.
(C) There is a delay.
(D) They had to stop in Dallas.
 STRATEGY PRACTICE: SPECIAL
ANNOUNCEMENTS
You will hear three special announcements. They will not be repeated. Below you will read three
questions about each announcement. After you listen to the announcement, answer the
questions.

TALK 2 (Questions 4-6) 6. Why should people stay in their seats?

4. Where is the speaker? (A) To avoid the traffic.
(A) On a plane. (B) To free the aisle.
(B) On a train. (C) To meet the captain.
(C) On a bus. (D) To serve themselves.
(D) On a boat.
5. What is the problem?
(A) There are no more drinks.
(B) The captain is late.
(C) There is a delay.
(D) They had to stop in Dallas.
 STRATEGY PRACTICE: SPECIAL
ANNOUNCEMENTS
TALK 3 (Questions 7-9)
7. What happened to Millicent 9. What is Ms. Prendergood going to do next?
Prendergood? (A)Become a sales representative.
(A) She was fired. (B) Move away.
(B) She passed out. (C) Take a trip.
(C) She retired. (D) Open a bakery.
(D) She took annual leave.

8. Which adjective describes Ms. Prendergood?

(A)Angry.
(B) Cheerful.
(C) Truthful.
(D) Officious
 STRATEGY PRACTICE: SPECIAL
ANNOUNCEMENTS
TALK 3 (Questions 7-9)
7. What happened to Millicent 9. What is Ms. Prendergood going to do next?
Prendergood? (A)Become a sales representative.
(A) She was fired. (B) Move away.
(B) She passed out. (C) Take a trip.
(C) She retired. (D) Open a bakery.
(D) She took annual leave.

8. Which adjective describes Ms. Prendergood?

(A)Angry.
(B) Cheerful.
(C) Truthful.
(D) Officious
 STRATEGY PRACTICE: SPECIAL
ANNOUNCEMENTS- TRANSCRIPT
Questions 1 through 3 refer to the following speech.
Ahem. Good evening, everyone, and welcome. You know I always like to get in a
few words in these gatherings even though you hear enough of me every day, so
please bear with me for I few minutes. I can see everyone is having a wonderful
time and I don't want to interrupt your fun too much. I just want to take a moment
to tell you the great news that, according to official figures, this year has been
our most productive year ever, and I know the new year will be even better. This
is thanks to all of you and the hard work and dedication you have brought to our
company. All right, I'll let you get back to the pary now. Before I end. I'd like to
ask for a round of applause for Tom and Mary, who organized this event and
arranged for all this delicious food. Thank you. Tom and Mary, and Happy New
Year to all of you.
 STRATEGY PRACTICE: SPECIAL
ANNOUNCEMENTS- TRANSCRIPT
Questions 4 through 6 refer to the following announcement.

Trans-Am Air welcomes you aboard its nonstop service to London. We are
currently experiencing a delay due to heavy traffic here in Dallas. There are 15
planes ahead of us waiting to take off, so it will be close to an hour before we are
ready for takeoff. We apologize for the delay. The captain has asked us to serve
complimentary beverages and snacks to make the wait more comfortable. We
will be bringing them around soon. The seat belt sign has been turned off. You
may unbuckle your seat bells, but we ask you to remain in your seats so that we
can serve the drinks more easily. Also, please refrain from smoking. Again, we
apologize for the delay and thank you for your cooperation.
 STRATEGY PRACTICE: SPECIAL
ANNOUNCEMENTS- TRANSCRIPT
Questions 7 through 9 refer lo the following announcement.

I would like to announce the retirement of Ms. Millicent Prendergood following

30 years of devoted service to this company. Those of us who have had the
honor and the pleasure of working with Millicent over the years will always
remember how her optimistic outlook and efficient manner have helped us get
through our busy workdays. Although we will miss her cheerful smile and
helpful attitude, we wish her all the best in her future endeavors. We know she
will get a well-deserved rest during her upcoming cruise around the world. She
has promised us a slide show of her adventures when she returns next year. So
we are looking forward to seeing her again. Bon voyage, Millicent
 STRATEGY PRACTICE: RECORDED
ANNOUNCEMENTS
You will hear three recorded announcements. They will not be repeated. Below you will read
three questions about each announcement. After you listen to the announcement, answer the
questions.
TALK 1 (Questions 1-3)
1. Where has the caller reached? 3. When will the room be available to
(A) An answering machine. move in?
(B) A fax line. (A) During work.
(C) A telephone company. (B) After 8:00 P.M.
(D) An office. (C) This weekend.
(D) At the end of the month.
2. What can the caller do?
(A) Leave a message.
(D) Dial again.
(C) Return the call.
(D) Answer the call.
 STRATEGY PRACTICE: RECORDED
ANNOUNCEMENTS
You will hear three recorded announcements. They will not be repeated. Below you will read
three questions about each announcement. After you listen to the announcement, answer the
questions.
TALK 1 (Questions 1-3)
1. Where has the caller reached? 3. When will the room be available to
(A) An answering machine. move in?
(B) A fax line. (A) During work.
(C) A telephone company. (B) After 8:00 P.M.
(D) An office. (C) This weekend.
(D) At the end of the month.
2. What can the caller do?
(A) Leave a message.
(D) Dial again.
(C) Return the call.
(D) Answer the call.
 STRATEGY PRACTICE: RECORDED
ANNOUNCEMENTS
You will hear three recorded announcements. They will not be repeated. Below you will read
three questions about each announcement. After you listen to the announcement, answer the
questions.
TALK 2 (Questions 4-6) 6. How can the caller get more
4. What institution recorded the message? information?
(A) A museum. (A) By going to the meeting.
(B) A corporation. (B) By registering for a class.
(C) A theater. (C) By making another call.
(D) A church. (D) By staying on the line.
5. What is the main purpose of the message?
(A) To establish an agenda.
(B) To describe the activities.
(C) To announce changes.
(D) To give the schedule.
 STRATEGY PRACTICE: RECORDED
ANNOUNCEMENTS
You will hear three recorded announcements. They will not be repeated. Below you will read
three questions about each announcement. After you listen to the announcement, answer the
questions.
TALK 2 (Questions 4-6) 6. How can the caller get more
4. What institution recorded the message? information?
(A) A museum. (A) By going to the meeting.
(B) A corporation. (B) By registering for a class.
(C) A theater. (C) By making another call.
(D) A church. (D) By staying on the line.
5. What is the main purpose of the message?
(A) To establish an agenda.
(B) To describe the activities.
(C) To announce changes.
(D) To give the schedule.
 STRATEGY PRACTICE: RECORDED
ANNOUNCEMENTS
TALK 3 (Questions 7-9) 9. How will the company thank its
7. Who does the caller wish to speak customers?
to? (A) By providing unlimited software support.
(A) A salesperson. (B) By discounting a laser printer.
(B) A technician. (C) By distributing "Laser Graphics" at no
(C) An editor. charge.
(D) A printer. (D) By reducing the wait time on hold

8. What kind of company is this?

(A) A computer software company.
(B) A phone company.
(C) A package company.
(D) A printing company.
 STRATEGY PRACTICE: RECORDED
ANNOUNCEMENTS
TALK 3 (Questions 7-9) 9. How will the company thank its
7. Who does the caller wish to speak customers?
to? (A) By providing unlimited software support.
(A) A salesperson. (B) By discounting a laser printer.
(B) A technician. (C) By distributing "Laser Graphics" at no
(C) An editor. charge.
(D) A printer. (D) By reducing the wait time on hold

8. What kind of company is this?

(A) A computer software company.
(B) A phone company.
(C) A package company.
(D) A printing company.
 STRATEGY PRACTICE: RECORDED
ANNOUNCEMENTS- TRANSCRIPT
Questions 1 through 3 refer to the following announcement.

We're sorry, there is no one home to answer your call right now, but your call is
very important to us. You may leave a message of any length. To leave a
message for Bill Wright, press 1. To leave a message for Martha Wright, press
2. Please speak clearly and leave your name, number, and the time of your call.
We'll get back to you as soon as we return If you are calling about the room for
rent, please call back after 8:00 P.M. We'll be showing the room this weekend,
and it'll be available for rent at the end of the month. Thank you.
STRATEGY PRACTICE: RECORDED
ANNOUNCEMENTS- TRANSCRIPT
Questions 4 through 6 refer to the following announcement.
You have reached the National Capital Museum events line. The following
events are scheduled to take place on Tuesday, April 14th. There will be a
lecture on artists of the early twentieth century in room 3402 at noon. The
foreign film series will be showing a selection of early silent films in room 2050
at 5:30 P.M. The Introduction to Oil Painting class will meet in room 2131 at
7.30 P.M. Advanced registration and payment are required for all events. For
more information or to register for an event, please call the events office a!
503-555-0842. Please have your credit card ready. You can also register for
events and see a schedule of upcoming events for the next month by visiting
our website. Thank you.
STRATEGY PRACTICE: RECORDED
ANNOUNCEMENTS- TRANSCRIPT
Questions 7 through 9 refer to the following announcement.
Hello. You have reached the Soft LAB Hotline. All of our technicians arc busy
now. If your question concerns the installation of your new Soft LAB software,
you may be able to solve your problem by calling our automated installation
hotline at 800-555-0989. Otherwise, please slay on the line, and your call will
be automatically connected to the first available technician. Due to an unusually
high number of calls, current wait time is 20 minutes. You may stay on the line
or call back later. At Soft LAB, we're always working to bring you software
products to make your life easier. We're pleased to announce our new software
product for June—Laser Graphics, a total graphics package for the PC and a
laser primer. Your technician can take your order for this product today. It's free
for our registered customers. Product ships June 1st.
 STRATEGY PRACTICE:
ADVERTISEMENTS
You will near three advertisements. They will not be repeated. Below you will read three
questions about each advertisement. After you listen to the advertisement, answer Itie
questions.

TALK 1 (Questions 1-3) 3. When was it voted number one?

1. What lathe advertisement about? (A) Last year.
(A) A newspaper. (B) Today.
(B) A radio show. (C) This month.
(C) Television. (D) Every day.
(D) A debate.
2. How often is it available?
(A) Daily.
(B) Weekly.
(C) Every two weeks.
(D) Monthly.
 STRATEGY PRACTICE:
ADVERTISEMENTS
You will near three advertisements. They will not be repeated. Below you will read three
questions about each advertisement. After you listen to the advertisement, answer Itie
questions.

TALK 1 (Questions 1-3) 3. When was it voted number one?

1. What lathe advertisement about? (A) Last year.
(A) A newspaper. (B) Today.
(B) A radio show. (C) This month.
(C) Television. (D) Every day.
(D) A debate.
2. How often is it available?
(A) Daily.
(B) Weekly.
(C) Every two weeks.
(D) Monthly.
 STRATEGY PRACTICE:
ADVERTISEMENTS
TALK 2 (Questions 4-6) 6. How much of a reduction is there every
4. What kind of sale is it? half hour?
(A) Going-out-of-business. (A) 10 percent.
(B) End-of-year. (B) 20 percent.
(C) Spring. (C) 45 percent.
(D) Holiday. (D) 50 percent
5. What is for sale?
(A) Clocks.
(B) Homes.
(C) Clothes.
(D) Furniture.
 STRATEGY PRACTICE:
ADVERTISEMENTS
TALK 2 (Questions 4-6) 6. How much of a reduction is there every
4. What kind of sale is it? half hour?
(A) Going-out-of-business. (A) 10 percent.
(B) End-of-year. (B) 20 percent.
(C) Spring. (C) 45 percent.
(D) Holiday. (D) 50 percent
5. What is for sale?
(A) Clocks.
(B) Homes.
(C) Clothes.
(D) Furniture.
 STRATEGY PRACTICE:
ADVERTISEMENTS
TALK 3 (Questions 7-9)
9. How many volunteers do they
7. What does the message ask the
listener for? need?
(A) Time. (A) One.
(B) Money. (B) A few.
(C) Food. (C) Hundreds.
(D) Office space. (D) Thousands.

8. Where does Super Sunday take place?

(A) In shelters.
(B) In poor areas.
(C) Across the country.
(D) In an unfamiliar place.
 STRATEGY PRACTICE:
ADVERTISEMENTS
TALK 3 (Questions 7-9)
9. How many volunteers do they
7. What does the message ask the
listener for? need?
(A) Time. (A) One.
(B) Money. (B) A few.
(C) Food. (C) Hundreds.
(D) Office space. (D) Thousands.

8. Where does Super Sunday take place?

(A) In shelters.
(B) In poor areas.
(C) Across the country.
(D) In an unfamiliar place.
 STRATEGY PRACTICE:
ADVERTISEMENTS- TRANSCRIPT
Questions 1 through 3 refer to the following advertisement.
If you're looking for the facts behind the news and the meaning behind the facts,
look no further. The National Daily News brings it all to you. Day after day we
bring you news about the movers and shakers at every level: local and state,
national and international, business, sports and entertainment. Weekly columns
by nationally known journalists bring you opinions and analysis of today's top
issues. Pick up your copy today, and find out why we're again the newspaper
voted number one by area readers in this month's poll. The National Daily News
is available at newsstands and bookstores throughout the region. Or call our
office at 800 555 0234 to order a subscription and receive significant savings off
the newsstand price.
 STRATEGY PRACTICE:
ADVERTISEMENTS- TRANSCRIPT
Questions 4 through 6 refer to the following advertisement.
Come on down to Johnson's Emporium for the savings of a lifetime. There are
only four hours left. That‘s right only four hours before we close our doors
forever. Everything must go. Hundreds of home furnishings remain to be sold at
unbelievable prices, and every half hour we reduce the price by another ten
percent. Sofas that were $500 are now just $450. One-thousand dollar bedroom
sets are going for just $900. Colonial reproduction armchairs have been reduced
from $350 to $325, and the prices keep getting lower. Join your friends and
neighbors who are taking advantage of this once-in-a-lifetime sale. Don't be the
last one on your block to be left with yesterday's decor. This is your chance to
redecorate at more than affordable prices. So come on down and save.
 STRATEGY PRACTICE:
ADVERTISEMENTS- TRANSCRIPT
Questions 7 through 9 refer to the following advertisement.

We'll be calling you! On Super Sunday, January 15th, representatives of United Charities
will make tens of thousands of calls across the nation, asking you and your fellow citizens
to help those in need of shelter during the upcoming winter season. Help us make sure
that no man, woman, or child will needlessly be exposed to the cold weather this year
because of a lack of shelter. We will be calling to ask you to be one of the thousands of
volunteers who will give generously of their time this winter. By volunteering just a few
hours a month at a homeless shelter in your city, you can help make things easier for
needy people during the cold weather. No experience is required. We provide all
necessary training. A few hours of your time and a willingness to help are all that we ask
for. Remember the date. January 15th. When we call, say, "Yes! I can help!"
 STRATEGY PRACTICE: NEWS
You will hear three news items. They will not be repeated. Below you will read three questions
about each news item. After you listen to the item, answer the questions.

TALK 1 (Questions 1-3) 3. By what percentage will food distribution

1. What will be purchased with the be reduced if additional money is not
money? received?
(A) More grain. (A) 10 percent.
(B) Replacement parts. (B) 20 percent.
(C) Medicines. (C) 50 percent.
(D) Food. (D) 80 percent.
2. Where are the food and medicine now?
(A) On the docks.
(B) At the United Nations.
(C) With concerned governments.
(D) With the 10.8 million victims
 STRATEGY PRACTICE: NEWS
You will hear three news items. They will not be repeated. Below you will read three questions
about each news item. After you listen to the item, answer the questions.

TALK 1 (Questions 1-3) 3. By what percentage will food distribution

1. What will be purchased with the be reduced if additional money is not
money? received?
(A) More grain. (A) 10 percent.
(B) Replacement parts. (B) 20 percent.
(C) Medicines. (C) 50 percent.
(D) Food. (D) 80 percent.
2. Where are the food and medicine now?
(A) On the docks.
(B) At the United Nations.
(C) With concerned governments.
(D) With the 10.8 million victims
 STRATEGY PRACTICE: NEWS
TALK 2 (Questions 4-6)
4. According to the passage, what is the 6. What would cause protectionist
scarcity of consumer loans in Japan due policies?
to? (A) Low housing costs.
(A) The low growth rate. (B) A scarcity of business loans.
(D) The lack of housing, (C) A trade surplus.
(C) The value of the yen. (D) Inexpensive investment funds.
(D) The high savings rate.
5. What would increase the value of the yen?
(A) A lower savings rate.
(B) Higher trade tariffs abroad.
(C) Fewer consumer loans.
(D) High economic growth.
 STRATEGY PRACTICE: NEWS
TALK 2 (Questions 4-6)
4. According to the passage, what is the 6. What would cause protectionist
scarcity of consumer loans in Japan due policies?
to? (A) Low housing costs.
(A) The low growth rate. (B) A scarcity of business loans.
(D) The lack of housing, (C) A trade surplus.
(C) The value of the yen. (D) Inexpensive investment funds.
(D) The high savings rate.
5. What would increase the value of the yen?
(A) A lower savings rate.
(B) Higher trade tariffs abroad.
(C) Fewer consumer loans.
(D) High economic growth.
 STRATEGY PRACTICE: NEWS
TALK 3 (Questions 7-9) 9. Which of the following best describes the
7. How much advance notice did the relations between the two countries?
press have about the visit? (A)Deteriorating.
(A) None. (B) Improving.
(B) Three days. (C) Unchanging.
(C) Six days. (D) Demoralizing.
(D) Six months.

8. What concerns the embassies of the two countries?

(A)Defense.
(B) Commerce.
(C) Education.
(D) Space.
 STRATEGY PRACTICE: NEWS
TALK 3 (Questions 7-9) 9. Which of the following best describes the
7. How much advance notice did the relations between the two countries?
press have about the visit? (A)Deteriorating.
(A) None. (B) Improving.
(B) Three days. (C) Unchanging.
(C) Six days. (D) Demoralizing.
(D) Six months.

8. What concerns the embassies of the two countries?

(A)Defense.
(B) Commerce.
(C) Education.
(D) Space.
 STRATEGY PRACTICE: NEWS-
TRANSCRIPT
Questions 1 through 3 refer to the following news report.

The desperate situation in East Africa continues as the United Nations appealed
for an additional twenty million dollars. The money will be used to buy more trucks
and spare parts to speed up distribution of supplies to the victims of East Africa's
famine. The food and medicines donated by concerned governments are piling up
at the local ports. There are plenty of supplies for the time being, but because of a
lack of transportation, if is difficult to move the supplies out to the areas where
they are most needed. UN spokespeople say that if the food cannot be moved to
the approximately 10.8 million famine victims, distribution of grain will be cut in
half within three months.
 STRATEGY PRACTICE: NEWS-
TRANSCRIPT
Questions 4 through 6 refer to the following news report.
Japan’s high savings rate is a drag on the Japanese
economy and on the rest of the world as well. For decades this high savings
pattern provided inexpensive investment funds to businesses, which helped spur
Japan's high economic growth. But there is a downside to a high savings pattern
because it results in the scarcity of consumer loans. Further, a high savings rate
reduces the value of the yen on the international market This expands Japan's
trade surplus, which in turn causes protectionist pressures in other countries,
making it difficult for Japan to sell its products abroad. So, while the high savings
rate may have been seen as a good thing for the Japanese economy at one
point, in the long run it has been proven to have numerous negative effects.
 STRATEGY PRACTICE: NEWS-
TRANSCRIPT
Questions 7 through 9 refer to the following news report.
The Kenyan Minister of Trade paid an unannounced visit to Uganda last
weekend for talks with that country's president. The two officials discussed the
improvement in trade relations between the two countries over the last six
months. Commercial affairs have dominated the attention of the respective
embassies here since the first trade part was signed last January. A new pact is
expected to be signed before the end of the year, opening up further trade
opportunities between the two countries. It is believed that the Kenyan minister
and the Ugandan president discussed the terms of the new pact, although the
exact details of their talks have not been officially released.
 STRATEGY PRACTICE: WEATHER
You will hear three weather announcements. They will not be repeated. Below you will read three
questions about each weather announcement . After you listen to the item, answer the questions.

TALK 1 (Questions 1-3)

3. What advice does the announcement give?
1. What is the problem?
(A) Breathe deeply.
(A) A high pollen count.
(B) Take frequent showers.
(B) Excessive rainfall.
(C) Stay outdoors.
(C) The flu virus.
(D) Wear a mask outside.
(D) A broken air conditioner.

2. When will the problem abate?

(A) By today.
(B) By tomorrow.
(C) In two weeks.
(D) In ten years.
 STRATEGY PRACTICE: WEATHER
You will hear three weather announcements. They will not be repeated. Below you will read three
questions about each weather announcement . After you listen to the item, answer the questions.

TALK 1 (Questions 1-3)

3. What advice does the announcement give?
1. What is the problem?
(A) Breathe deeply.
(A) A high pollen count.
(B) Take frequent showers.
(B) Excessive rainfall.
(C) Stay outdoors.
(C) The flu virus.
(D) Wear a mask outside.
(D) A broken air conditioner.

2. When will the problem abate?

(A) By today.
(B) By tomorrow.
(C) In two weeks.
(D) In ten years.
 STRATEGY PRACTICE: WEATHER
TALK 2 (Questions 4-6) 6. What advice is given concerning large
4. Which of the following best describes boats?
these winds during this season? (A) They should maintain radio contact.
(A) Predictable. (B) I hey should remain in the harbor.
(B) Unusual. (C) They should move to another island
(C) Ordinary. (D) They should lower their sails.
(D) Common.

5. What will the winds do during the next 36 hours?

(A) Subside.
(B) Increase.
(C) Escalate.
(D) Staying the same.
 STRATEGY PRACTICE: WEATHER
TALK 2 (Questions 4-6) 6. What advice is given concerning large
4. Which of the following best describes boats?
these winds during this season? (A) They should maintain radio contact.
(A) Predictable. (B) I hey should remain in the harbor.
(B) Unusual. (C) They should move to another island
(C) Ordinary. (D) They should lower their sails.
(D) Common.

5. What will the winds do during the next 36 hours?

(A) Subside.
(B) Increase.
(C) Escalate.
(D) Staying the same.
 STRATEGY PRACTICE: WEATHER
TALK 3 (Questions 7-9)
9. What weather conditions might the
7. What type of weather did the Pacific
southern Pacific coast be experiencing?
Northwest have?
(A) Flood.
(A) Rain.
(B) Cloudburst.
(BỊ Snow.
(C) Drizzle.
(C) Hail.
(D) Drought.
(D) Fair skies.

8. What type of weather was in the central region?

(A) Rain.
(B) Winds.
(C) Snow.
(D) Fair skies.
 STRATEGY PRACTICE: WEATHER
TALK 3 (Questions 7-9)
9. What weather conditions might the
7. What type of weather did the Pacific
southern Pacific coast be experiencing?
Northwest have?
(A) Flood.
(A) Rain.
(B) Cloudburst.
(BỊ Snow.
(C) Drizzle.
(C) Hail.
(D) Drought.
(D) Fair skies.

8. What type of weather was in the central region?

(A) Rain.
(B) Winds.
(C) Snow.
(D) Fair skies.
 STRATEGY PRACTICE: WEATHER-
TRANSCRIPT
Questions 1 through 3 refer to the following weather report.
The pollen count hit a record high today. The last time it was this high was ten
years ago. The lack of precipitation this spring has caused the pollen to remain in
the air longer than usual. As several species of flowering trees are blooming this
month, this is the worst time of year for tree pollen. This means that millions of
area residents will have difficulty breathing and will experience symptoms similar
to a cold or bronchitis, including nasal congestion, touching and sneezing, and
red, irritated eyes. Unfortunately for allergy sufferers, no new rain is expected for
the next two weeks Those affected by these conditions are advised to stay
indoors in an air-conditioned environment. If it is necessary to spend time
outdoors, a protective mask should be worn. Tomorrow the count will be even
higher.
 STRATEGY PRACTICE: WEATHER-
TRANSCRIPT
Questions 4 through 6 refer to the following weather report.
Cyclone-strength winds have been battering the islands today. This condition,
unexpected at this season, will prevail for the next 36 hours. The strong winds have
impeded communications between the islands. Telephone lines are down
throughout the region, and all boat travel has been suspended. Emergency
regulations are in effect. All island residents are advised to remain in their homes
and to avoid any unnecessary travel. People in need of emergency assistance are
advised to contact their local police station. Emergency staff will be available
around the clock. The National Coastal Protection Agency warns all boats,
regardless of size, to remain in port until further notice.
 STRATEGY PRACTICE: WEATHER-
TRANSCRIPT
Questions 7 through 9 refer to the following weather report.
There were scattered showers and thunderstorms throughout the Pacific
Northwest region today while the central and southern Pacific coast continued
to enjoy dry weather and fair skies. Pleasant as the sunshine is, the southern
region could use some of the weather its northern neighbor has been
experiencing. The region has gone over three months without any precipitation,
and there is none forecast for the near future. Local farmers have expressed
concern about the effect these conditions will have on this season's crops If
these conditions continue much longer, their will be serious consequences for
the agricultural sector.
 TOEIC TEST PRACTICE: TALKS
You will hear two talks for each of the types of talks. Listen lo the talk and answer the three questions for each.

TALK 1: Business Announcements (Questions TALK 2: Business Announcements (Questions 4-6)

1-3)
4. What type of program is offered?
1. What kind of job is advertised? (A) Internship.
(A) Lawyer. (B) College courses.
(B) Translator. (C) Résumé writing class.
(C) Financial officer. (D) Job search assistance.
(D) Human resources specialist. 5. How many years of work experience are required?
2. Which language is NOT mentioned in the (A) None.
announcement? (B) One.
(A) Arabic. (Q Two.
(B) Spanish. (D) Four.
(C) Japanese. 6. How can interested people apply for the program?
(D) French. (A) Make a phone call.
3. What is the last date to apply for the job? (B) Write a letter.
(A) June 13. (C) Visit a website.
(B) June 30. (D) Send a letter
(C) July 9.
(D) July 13.
 TOEIC TEST PRACTICE: TALKS
You will hear two talks for each of the types of talks. Listen lo the talk and answer the three questions for each.

TALK 1: Business Announcements (Questions 1-3) TALK 2: Business Announcements (Questions 4-6)

1. What kind of job is advertised? 4. What type of program is offered?

(A) Lawyer. (A) Internship.
(B) Translator. (B) College courses.
(C) Financial officer. (C) Résumé writing class.
(D) Human resources specialist. (D) Job search assistance.
2. Which language is NOT mentioned in the 5. How many years of work experience are required?
announcement? (A) None.
(A) Arabic. (B) One.
(B) Spanish. (Q Two.
(C) Japanese. (D) Four.
(D) French. 6. How can interested people apply for the program?
3. What is the last date to apply for the job? (A) Make a phone call.
(A) June 13. (B) Write a letter.
(B) June 30. (C) Visit a website.
(C) July 9. (D) Send a letter
(D) July 13.
 TOEIC TEST PRACTICE: TALKS
TALK 3: Special Announcements (Questions 7-9) TALK 4: Special Announcements (Questions 10-12)

7. When do the lectures take place? 10. What time will the train leave?
(A) Sunday. (A) 5:00
(B) Monday. (B) 7:00.
(C) Tuesday. (C) 10:00.
(D) Thursday. (D) 11:00.
8. What is Dr. Graves's profession? 11. How many carry-on suitcases is each passenger allow
(A) Diplomat. (A) Two.
(B) Saleswoman. (B) Three
(C) Book publisher. (C) Four.
(D) University professor. (D) Eight
9. What will Dr. Graves do after lunch? 12. Who will be allowed to board the train first?
(A) Help the servers clean up. (A) Passengers with excess luggage.
(B) Answer questions. (B) Passengers behind the red ropes.
(C) Remain seated. (C) Passengers who are older.
(D) Sign books. (D) Passengers who already have tickets.
 TOEIC TEST PRACTICE: TALKS
TALK 3: Special Announcements (Questions 7-9) TALK 4: Special Announcements (Questions 10-12)

7. When do the lectures take place? 10. What time will the train leave?
(A) Sunday. (A) 5:00
(B) Monday. (B) 7:00.
(C) Tuesday. (C) 10:00.
(D) Thursday. (D) 11:00.
8. What is Dr. Graves's profession? 11. How many carry-on suitcases is each passenger allow
(A) Diplomat. (A) Two.
(B) Saleswoman. (B) Three
(C) Book publisher. (C) Four.
(D) University professor. (D) Eight
9. What will Dr. Graves do after lunch? 12. Who will be allowed to board the train first?
(A) Help the servers clean up. (A) Passengers with excess luggage.
(B) Answer questions. (B) Passengers behind the red ropes.
(C) Remain seated. (C) Passengers who are older.
(D) Sign books. (D) Passengers who already have tickets.
 TOEIC TEST PRACTICE: TALKS
TALK 5: Recorded Announcements (Questions 13-15) TALK 6: Recorded Announcements (Questions 16-18)

13. What time is the first show in the theater? 16. Which number should a customer press to order
(A) 2:05. something?
(B) 2:30. (A) 1.
(C) 5:00. (B) 2.
(D) 5:07. (C) 7.
14. Which of the following snacks is NOT mentioned? (D) 8.
(A) Popcorn. 17. What happens if a customer presses 9?
(B) Coffee. (A) The customer can order a meal.
(C) Candy. (B) The customer can ask for a catalog.
(D) Pastry. (C) The customer can hear the message again.
15. Where is the theater located? (D) The customer can speak with a representative.
(A) Next to a garden. 18. What does the Flora Lee Company sell?
(B) Near a park. (A) Flowers.
(C) Downtown. (B) Telephones.
(D) In a mall. (C) Clothes.
(D) Fashion magazines.
 TOEIC TEST PRACTICE: TALKS
TALK 5: Recorded Announcements (Questions 13-15) TALK 6: Recorded Announcements (Questions 16-18)

13. What time is the first show in the theater? 16. Which number should a customer press to order
(A) 2:05. something?
(B) 2:30. (A) 1.
(C) 5:00. (B) 2.
(D) 5:07. (C) 7.
14. Which of the following snacks is NOT mentioned? (D) 8.
(A) Popcorn. 17. What happens if a customer presses 9?
(B) Coffee. (A) The customer can order a meal.
(C) Candy. (B) The customer can ask for a catalog.
(D) Pastry. (C) The customer can hear the message again.
15. Where is the theater located? (D) The customer can speak with a representative.
(A) Next to a garden. 18. What does the Flora Lee Company sell?
(B) Near a park. (A) Flowers.
(C) Downtown. (B) Telephones.
(D) In a mall. (C) Clothes.
(D) Fashion magazines.
 TOEIC TEST PRACTICE: TALKS
TALK 7: Advertisements (Questions 19-21) TALK 8: Advertisements (Questions 22-24)

19. Who is the audience for this advertisement? 22. What is being advertised?
(A) Homeowners. (A) A party planning service.
(B) Landscapers. (B) A vacation at a lake.
(C) High school students. (C) Garden tours.
(D) Employment counselors. (D) Party rooms.
20. How can someone get more information? 23. What is the lowest price per person?
(A) Write a letter. (A) $15.
(B) Send an e-mail. (B) $35.
(C) Visit a website. (C) $50.
(D) Make a phone call. (D) $75.
21. When is the best time to call the office? 24. What is NOT included in this price?
(A) At 2:00. (A) Soup.
(B) Before 3:00. (B) Salad.
(C) Between 4:00 and 7:00. (C) Drinks.
(D) After 7:00. (D) Desert.
 TOEIC TEST PRACTICE: TALKS
TALK 7: Advertisements (Questions 19-21) TALK 8: Advertisements (Questions 22-24)

19. Who is the audience for this advertisement? 22. What is being advertised?
(A) Homeowners. (A) A party planning service.
(B) Landscapers. (B) A vacation at a lake.
(C) High school students. (C) Garden tours.
(D) Employment counselors. (D) Party rooms.
20. How can someone get more information? 23. What is the lowest price per person?
(A) Write a letter. (A) $15.
(B) Send an e-mail. (B) $35.
(C) Visit a website. (C) $50.
(D) Make a phone call. (D) $75.
21. When is the best time to call the office? 24. What is NOT included in this price?
(A) At 2:00. (A) Soup.
(B) Before 3:00. (B) Salad.
(C) Between 4:00 and 7:00. (C) Drinks.
(D) After 7:00. (D) Desert.
 TOEIC TEST PRACTICE: TALKS
TALK 9: News (Questions 25-27) TALK 10: News (Questions 28-30)
25. How much will the sales tax be after the increase?
(A) Five percent. 28. How many countries will the president visit?
(B) Seven percent. (A) Three.
(C) tight percent (B) Seven.
(U) Fifteen percent. (C) Eleven.
26. What will the money from the tax increase be spent on? (D) Twelve.
(A) A soccer stadium. 29. What will be the topic of the talks in Switzerland?
(B) New schools. (A) Art.
(C) A garage. (B) Trade.
(D) Parks. (C) Tourism.
27. Which group is against the tax increase? (D) Development
(A) The mayor's office. 30. When will the president return home?
(B) The School Parents League. (A) September 13th.
(C) The City Consumers Union. (B) September 30th.
(D) The Downtown Business Association. (C) December 13th.
(D) December 30th.
 TOEIC TEST PRACTICE: TALKS
TALK 9: News (Questions 25-27) TALK 10: News (Questions 28-30)
25. How much will the sales tax be after the increase?
(A) Five percent. 28. How many countries will the president visit?
(B) Seven percent. (A) Three.
(C) tight percent (B) Seven.
(U) Fifteen percent. (C) Eleven.
26. What will the money from the tax increase be spent on? (D) Twelve.
(A) A soccer stadium. 29. What will be the topic of the talks in Switzerland?
(B) New schools. (A) Art.
(C) A garage. (B) Trade.
(D) Parks. (C) Tourism.
27. Which group is against the tax increase? (D) Development
(A) The mayor's office. 30. When will the president return home?
(B) The School Parents League. (A) September 13th.
(C) The City Consumers Union. (B) September 30th.
(D) The Downtown Business Association. (C) December 13th.
(D) December 30th.
 TOEIC TEST PRACTICE: TALKS
TALK 11: Weather (Questions 31-33) TALK 12: Weather (Questions 34-36)

31. How will the weather be tomorrow afternoon? 34. How many inches of snow are expected?
(A) Cool. (A) Two.
(B) Clear. (B) Four.
(C) Foggy. (C) Seven.
(D) Stormy. (D) Eleven. ,
32. What may happen in low-lying areas? 35. When did the snow begin to fall?
(A) Floods. (A) Yesterday.
(B) Tornadoes. (B) Today.
(C) Warm fronts. (C) Tuesday.
(D) Lightning flashes. (D) Wednesday.
33. When will it be cloudy again? 36. What is closed because of the snow
(A) Sunday. (A) Subways.
(B) Monday. (B) Schools.
(C) Tuesday. (C) Private businesses.
(D) Thursday. (D) Government offices.
 TOEIC TEST PRACTICE: TALKS
TALK 11: Weather (Questions 31-33) TALK 12: Weather (Questions 34-36)

31. How will the weather be tomorrow afternoon? 34. How many inches of snow are expected?
(A) Cool. (A) Two.
(B) Clear. (B) Four.
(C) Foggy. (C) Seven.
(D) Stormy. (D) Eleven. ,
32. What may happen in low-lying areas? 35. When did the snow begin to fall?
(A) Floods. (A) Yesterday.
(B) Tornadoes. (B) Today.
(C) Warm fronts. (C) Tuesday.
(D) Lightning flashes. (D) Wednesday.
33. When will it be cloudy again? 36. What is closed because of the snow
(A) Sunday. (A) Subways.
(B) Monday. (B) Schools.
(C) Tuesday. (C) Private businesses.
(D) Thursday. (D) Government offices.
 TOEIC TEST PRACTICE: TALKS-
TRANSCRIPT
Questions 1 through 3 refer to the following Questions 4 through 6 refer to the following announcement.
announcement. Are you a recent college graduate? Are you having a hard time
Finance International Limited is looking for foreign finding a job because of lack of real-world work experience?
language specialists. At this time we are especially Marvilla Marketing Firm has opportunities for people like you. By
looking for speakers of Arabic, Spanish, Japanese, joining the Marvilla Internship Program, you will get on-the-job
and Mandarin Chinese. If you can read and write training at the same time you're turning a salary. During the
one of these languages fluently and have native one-year internship, Marvilla interns again experience in all
speaker skills in English as well, and if you have spects of marketing, including research, advertising, sales, and
knowledge of international finance or international accounting. Marvilla interns work alongside experienced
law, this may be the job for you. We need people to professionals and gain hands-on experience in the real world of
translate legal documents and financial reports into marketing. When you finish the program, you will have real
and from English. Since our needs vary constantly, experience to put on your resume and will be in a better position
these are contract positions only; full-time positions to find the job of your dream. You will also have the opportunity
arc not available at this lime. To apply, send a to apply for a regular position at Marvilla. Applications, are
résume, a sample translation, and three letters of available from the Marvilla website, at www.marvilla.com.
reference to Mrs. Samantha Simon, Human Applicants for the Marvilla Internship Program must have a
Resources Specialist, Finance International limited, two-year or four-year college degree and must have graduated
800 Wilson Boulevard, Alexandria Closing date is within the last six months. Some coursework in marketing or
June 13th. We will contact those candidates we business is required. For more information, visit our website.
select for interviews by July 9th.
 TOEIC TEST PRACTICE: TALKS-
TRANSCRIPT
Questions 7 through 9 refer to the following Questions 10 through 12 refer to the following
announcement. announcement.
Welcome to the first lecture of our Monday lunchtime Attention all passengers traveling to Chicago on the five
lecture series on the World of International Business. Our o'clock train. Your train will begin boarding in ten
speaker for today is Dr. Miranda Graves, professor of minutes. Please go to gate 11 now. Please have your
international relations at the University of Springfield and tickets ready to show to the gate attendant. This is an
author of several best-selling books including the classic all-reserved train. Passengers without tickets will not be
West Meets East. Dr. Graves's topic today is the future of allowed to board. Passengers are allowed no more than
world diplomacy and the implications for international two pieces of carry-on baggage each. Passengers with
trade. Her talk will last approximately 45 minutes and will three or more pieces of baggage must check the
be followed by a 10-minute question-and-answer session, excess pieces at the baggage office before boarding
so please hold all your questions until the end. Following the train. Again, passengers traveling on the five o'clock
that, lunch will be served. Please remain seated during train to Chicago, please go to gate 11 to begin boarding
this time to make the job of the servers easier. Dr. in ten minutes. Passengers traveling with small
Graves's books are available for sale at the rear of the children, senior citizens, and others requiring special
room. Dr. Craves will be available to sign copies following assistance will be allowed to board first. All other
lunch. Our speaker for next week is Roberto Lopez of the passengers, please line up behind the red ropes and
Hermitage Foundation. We are looking forward to his talk wait for the gate attendant to allow you to board the
on international development aid. And now, Dr. Graves. train
 TOEIC TEST PRACTICE: TALKS-
TRANSCRIPT
Questions 13 through 15 refer to the following Questions 16 through 18 in refer to the
announcement. following announcement.
Thank you for calling the Deluxe Movie Theater. Today Thank you for calling the Flora Lee Fashion
we are showing the latest, hottest Hollywood romance, Company customer service hotline. We are here to
Love on the Wind, with shows at 2:30, 5:00, 7:15, and serve you seven days a week between the hours of
9:30. The matinee price tor shows before 6:00 is $8. 8.00 A.M. and 7:00 P.M. If you are calling at a
Tickets for evening shows are $12. Tickets are available different time, please hang up and call back during
at the theater box office and can also be purchased our regular business hours. To track an order, press
online by visiting our website. Deluxe Theater is proud 1. To place an order, press 2. To request a catalog,
to announce the opening of our newly renovated snack press 3. To hear our returns policy, press 4. To
counter. When you visit our website, you can enjoy speak with a customer service representative, press
freshly pi>popped popcorn, soft drinks, gourmet coffee 5. Current wait time is approximately seven
and an assortment of fresh pastries. The Deluxe minutes. To repeat this menu, press 9. Flora Lee is
Theater is conveniently located in the City Garden Mall, proud to announce its new line of summer casual
next to the east entrance. Free parking is available in clothing for women. We are also having a sale on
the mall parking garage. We're also just 15 minutes men's, women's, and children's winter clothing. Ask
from downtown on the blue subway line, and an bus your customer service representative for more
routes 10, 24, and 42. information.
 TOEIC TEST PRACTICE: TALKS-
TRANSCRIPT
Questions 19 through 21 refer to the following Questions 22 through 24 refer to the following
advertisement. advertisement.
Summer is here and that means extra outside work for Are you looking for the perfect place to celebrate your
you. Do you need help will mowing the lawn, weeding the wedding, graduation, retirement, or other special
garden, planting flowers, and other landscaping chores? occasion? The world-famous Lakeview Restaurant has
You can get this help for yourself while helping others at several party rooms available, all with a spectacular
the same time. Helping Hands Landscaping Agency helps view of Lake George
high school students in need earn money over their or of our old-fashioned English garden. Our rooms can
summer vacation from school. We train them in all the accommodate anywhere from 15 to 75 guests. Meal
basic landscaping chores, so when a Helping Hands prices start at $35 per person for a three-course meal,
employee comes to your house, you will know that you including a soup or salad course, entrée, and dessert,
are getting good service. You will also know that you are and a cash bar.
contributing to a young person's future, helping him or her Builds, photographers, and decorations are also
learn valuable job skills for future employability. To learn available for an extra charge. To discuss your party
more, call our office at and we will mail you a tree arrangements and learn more about our services and
brochure describing our program. To hire a Helping Hands prices, please call Martha Maddox, our party consultant,
employee, call our office and ask to speak with our at 317-555- 3177. Celebrate
scheduling manager. The Helping Hands office is open your special occasion on the beautiful shores of Lake
three afternoons a week, Monday, Wednesday, and George. Spring is our busiest season, so make your
Friday, from four to seven o'clock. reservations now.
 TOEIC TEST PRACTICE: TALKS-
TRANSCRIPT
Questions 25 through 27 refer to the following news report. Questions 28 through 30 refer to the following
Mayor Albert Spear called a special press conference at 7:00 last news report.
night to announce an increase in the city sales tax. The sales lax The nation's president will leave today on a
will be increased to 8 percent starting on the 15th of this month. three-week tour of 12 foreign countries. His first
The extra revenue generated by the tax increase will be used to stop will be Switzerland, where he will meet with
build a new soccer stadium, the mayor said. Several groups were seven top European officials to discuss opening up
present at the conference to voice their concerns about the international trade relations in the region. He will
mayor's plans. Members of the Downtown Business Association then move on to Paris to attend a conference on
believe the money would be better spent on repairing downtown international development. While in Paris, he will
streets and improving the parking situation. "We desperately need also tour the Louvre Museum as well as several
a new city parking garage," said Cecil Miller, president of the more of that city's famous art museums. At the end
association. The School Parents League expressed concern of the week, the president will travel to Africa,
about overcrowded city schools and would like to see money where he has plans to meet with top officials in
spent on new school construction. The City Consumers Union is several different countries to discuss the signing of
not in favor of any tax increase at all. “This new tax represents a a new trade pact. He is also scheduled to visit
real hardship to the needier members of our community. It will local schools and hospitals in several different
make it more difficult for many families to buy even basic cities. The president will return home on
necessities," explained Agnes Overall, director of the organization. September 13th.
 TOEIC TEST PRACTICE: TALKS-
TRANSCRIPT
Questions 31 through 33 refer to the following Questions 34 through 36 refer to the following weather
weather report. report.
After a spell of unusually cool weather, a warm front will The heavy snowfall that began earlier today is expected to
push into the region by tomorrow afternoon, bringing with continue throughout tonight and into tomorrow morning.
it severe thunderstorms and possibly tornadoes. Although Over 11 inches of snow are expected to fall before the
rain will be welcome after weeks of dry weather, the rain storm moves out of the region late tomorrow morning. Most
may be heavy at times, and residents are warned to area schools will close early this afternoon and will remain
watch out for flash floods in low-lying areas. closed tomorrow. Government offices and most private
Thunderstorms are expected to continue throughout the businesses, however, will stay open. The subway and
night, with the skies beginning to clear by late morning. buses are operating on a modified schedule. Call the City
Sunday afternoon should be warm and humid, and there Public Transportation Hotline to find out the schedule for
may be patchy areas of fog in the early evening. The fair local public transportation in your neighborhood. Public
weather is expected to last for several days. High services may be slower than usual because of the icy
temperatures will be in the 80s, and the humidity will also roads. Residents who own four-wheel drive vehicles that
continue to be high. It looks like summer will finally be they can lend for emergency use are asked to call City
here and that ifs time to bring out those air conditioners. Hall. Skies will remain cloudy for several days. Warmer
Thursday will bring more clouds, but the weather will weather and clear skies are expected in the area by
continue to be warm. Wednesday.
● Teacher, please remind the students
to do homework and final test.
● Then inform the result on Facebook
group.
● If you pass 80% you will have 5%
scholarship for the next course.
● If the student gains less than 750,
teachers need to inform the centre.