CHAPTER 4 - Revenue Cycle Test Bank
CHAPTER 4 - Revenue Cycle Test Bank
CHAPTER 4: Revenue Cycle Test 31. Application integrity is achieved through the systems
Bank development and program change processes.
22. What are the key segregation of duties related to 27. What is the purpose(s) of the stock release document?
computer programs that process accounting ANS: The stock release document (also called the picking
transactions? ticket) is sent to the warehouse to identify the items of
ANS:The tasks of design, maintenance, and operation of inventory that have been sold and must be located and
computer programs need to be segregated. The programmers picked from the warehouse shelves. It also provides formal
who write the original computer programs should not also authorization for warehouse personnel to release the
be responsible for making program changes. Both of these specified items.
functions must also be separate from the daily task of
operating the system.
28. What is the role of the shipping notice?
23. How is EDI more than technology? What unique control ANS: The shipping notice triggers the billing process. When
problems may it pose? the goods are shipped the shipping notice is forwarded to the
ANS: EDI represents a unique business arrangement billing function as evidence that the customer’s order was
between the buyer and seller in which they agree, in filled and shipped. This document conveys pertinent new
advance, to facts such as the date of shipment, the items and quantities
the terms of their relationship on such items as selling price, actually shipped, the name of the carrier, and freight
quantities, delivery times, payment terms and charges.
methods of handling disputes. The terms of agreement are
binding. One problem is ensuring that only valid 29. What is a bill of lading?
transactions are processed. Another risk is that a non-trading ANS: The bill of lading is a formal contract between the
partner will masquerade as a trading partner and seller and the shipping company (carrier) to transport the
access the firm's processing systems. goods to the customer. This document establishes legal
ownership and responsibility for assets in transit.
24. What makes point-of-sale systems different from
revenue cycles of manufacturing firms? 30. What is the purpose of the credit memo?
ANS: In point-of-sale systems, the customer literally has ANS: This document is the authorization for the customer to
possession of the items purchased, thus the inventory is in receive credit for the merchandise returned. A credit
hand. Typically, for manufacturing firms, the order is placed memo may be similar in appearance to a sales order. Some
and the good is shipped to the customer at some later time systems may actually use a copy of the sales order marked
period. Thus, updating inventory at the time of sale is credit memo.
necessary in point-of-sale systems since the inventory is
changing hands, while it is not necessary in manufacturing 31. How is application integrity achieved?
firms until the goods are actually shipped to the customer. ANS: Application integrity is achieved through the systems
Also, POS systems are used extensively in grocery stores, development and program change processes.
department stores, and other types of retail organizations.
Generally, only cash, checks, and bank credit card sales are 32. What is multilevel security?
valid. Unlike manufacturing firms, the organization ANS: Multilevel security employs programmed techniques
maintains no customer accounts receivable. Unlike some that permit simultaneous access to a central system by
manufacturing firms, inventory is kept on the store’s many users with different access privileges but prevents
shelves, not in a separate warehouse. The customers them from obtaining information for which they
personally pick the items they wish to buy and carry them to lack authorization.
the checkout location, where the transaction
begins.Shipping, packing, bills of lading, etc. are not 33. What does EDI technology do?
relevant to POS systems. ANS: EDI technology was devised to expedite routine
transactions between manufacturers and wholesalers, and
25. Give three examples of Access Control in a Point-of- between wholesalers and retailers.
Sale (POS) system.
ANS: Lock on the cash drawer ESSAY
Internal cash register tape that can be accessed only by 1. When Clipper Mail Order Co. receives telephone and fax
the manager orders, the billing department prepares an invoice. The
Physical security over the inventory, for example: steel invoice is mailed immediately. A copy of the invoice serves
cables to secure expensive leather coats to as a shipping notice. The shipping department removes
the clothing rack; locked showcases to display jewelry and inventory from the warehouse and prepares the shipment.
costly electronic equipment; magnetic When the order is complete, the goods are shipped. The
tags attached to merchandise that will sound an alarm when clerk checks the customer’s credit before recording the sale
removed from the store. in the general journal and the account receivable subsidiary
Note to Instructor: Some physical security devices could ledger.
also be classified as supervision. The receptionist opens the mail and lists all payments. The
receptionist also handles all customer complaints and
26. Describe the key tasks in the sales order process. prepares sales return forms for defective merchandise. The
ANS: Sales order procedures include the tasks involved in cashier records all cash receipts in the general journal and
receiving and processing a customer order, filling the order makes the appropriate entry in the accounts receivable
subsidiary ledger. The cashier prepares the daily bank are sent to accounts receivable, cash receipts, and general
deposit.Describe at least four internal control weaknesses at ledger departments. This process is complicated when the
Clipper Mail Order Co. organization receives many partial payments, single
ANS: payments covering multiple invoices, or encounters many
no sales order is prepared; clerical errors on the part of customers.
credit should be checked before shipping the items; invoices
are mailed before the goods are shipped; shipping has 5. What role does each of the following departments play in
access to the warehouse; the sales order processing subsystem: sales,
record keeping duties are not segregated (general ledger credit, and shipping? Be complete.
from subsidiary ledger); only ANS: The sales department receives the order information
one person opens the mail; from the customer, either by mail, phone, or in person.
sales return forms are not authorized by management; Information is captured on a sales order form which includes
custody and customer name, account number, name, number and
record keeping duties are not separated; description of items ordered, quantities and unit prices plus
the cashier has custody of cash, makes journal entries, and taxes, shipping info, discounts, freight terms. This form is
maintains A/R ledger; usually prepared in multiple copies that are used for credit
Cashier has custody of cash and handles customer approval, packing, stock release, shipping, and billing.
complaints (e.g., about unrecorded payments). The credit department provides transaction authorization by
approving the customer for a credit sale and returns and
2. How may an employee embezzle funds by issuing an allowances.
unauthorized sales credit memo if the The shipping department receives information from the
appropriate segregation of functions and authorization sales department in the form of packing slip and Shipping
controls were not in place? notice. When the goods arrive from the warehouse, the
ANS: An employee who has access to incoming payments, documents are reconciled with the stock release papers. The
either cash or check, as well as the authorization to issue goods are packed and labeled. The packing slip is included.
credit memos may pocket the cash or check of a payment for The shipping notice is sent to billing. A bill of lading is
goods received. This employee could then issue prepared to accompany the shipment.
a credit memo to this person’s account so that the customer
does not show a balance due. 6. With regard to segregation of duties, rule one is that
transaction authorization and transaction processing should
3. For each of the following documents, describe its be separated. What does this require in the revenue cycle?
purpose, the functional area preparing it, and the key ANS:
data included: sales order, bill of lading, credit memo. Within the revenue cycle, the credit department is separate
ANS:A sales order is used to collect information needed to from the rest of the process. Hence, the
initiate the sales process. It can be a copy of the customer’s authorization of the transaction (granting of credit) is
purchase order prepared by the customer or a document independent. If other people, e.g., sales staff, were
prepared by a member of the sales staff in response to mail, able to authorize credit sales, there would be the temptation
phone or personal contact with the customer. It contains to approve sales to any customer, even those
information about the customer, the type and quantity of known to not be credit worthy.
merchandise being requested, price information, shipping
information, etc.The bill of lading is prepared by the 7. With regard to segregation of duties, rule two is that asset
shipping clerk. It is a formal contract between the seller and custody and record keeping should be
the carrier who will transport the goods to the customer. It separated. What does this require in the revenue cycle?
contains information about the carrier, the customer, ANS: In the revenue cycle, the warehouse has custody of
descriptions of the package(s) being shipped, declared value physical assets while accounting (especially general ledger
of the goods, and information on freight charges,including and inventory control) maintains the records. Also, in the
how much and who will pay.A credit memo is a document cash receipts subsystem, cash receipts has custody of the
authorizing issuance of credit to a customer for returned asset (cash) while general ledger and accounts receivable
goods. It is prepared in the sales department after receipt of keep the records.
a return slip from receiving. It shows the customer’s name,
reason for the return, a list of items and prices, and the total 8. What role does each of the following departments play in
amount of credit. Many credit memos require additional the cash receipts subsystem: mail room,
authorization. cash receipts, accounts receivable, and general ledger? Be
complete.
4. What features of a reengineered cash receipts system ANS: The mail room receives the customer’s payment–
contribute to improved control and reduced usually a check accompanied by a document called a
costs? What complicates the process? remittance advice (which may be a copy of the invoice sent
ANS: A reengineered cash receipts system can include to the customer). Mail clerks separate the two, prepare a
automated mail processing that opens envelopes and cash prelist or remittance list which lists all the payments
separates checks and remittance advices in a manner that received and sends the checks to the cashier and remittance
limits access of the mail room clerk to the checks. Software advices to accounts receivable.
can be used to read the amount of payment and compare to In cash receipts someone (e.g., cashier) restrictively
the amount due, verify that the check has been signed, etc. endorses the checks and records the payments in the cash
“Good” transactions continue through processing, receipts journal. A deposit slip is prepared which
exceptions are handled separately. Checks are sent to the accompanies the checks to the bank.
cash receipts department for deposit, listings of transactions
The accounts receivable department posts from the 13. Describe a credit check in an advanced technology
remittance advices to the customer accounts in the AR system.
subsidiary ledger. ANS: In an advanced technology system, the system logic,
The general ledger department records cash receipts to the not a human being, makes the decision to grant or deny
cash and AR control accounts based on the list from the credit based on the customer’s credit history contained in the
mailroom and the summary report of posting from A/R. credit history file. If credit is denied, the sales clerk should
not be able to force the transaction to continue. However, to
9. For each of the following documents, describe its allow for operational flexibility in unusualcircumstances, the
purpose, the functional area preparing it, and the key data system provides a management override option that may
included: remittance advice, remittance list, deposit slip. only be performed by a supervisor. Any such overrides
ANS:A remittance advice is sent by the customer to should be fully documented in the credit history record and
accompany payment. However, it is often part of or a copy in management reports.
of the invoice previously sent by the billing department after
the goods were shipped.
A remittance list is often called a cash prelist and is
prepared by the mail room clerk to record all cash
received. It accompanies the checks to the cashier.
A deposit slip is prepared by the cashier to accompany the
checks to the bank. This is usually a
preprinted bank form.