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Script Training

The document provides a sales script for promoting Barley as an immune system supplement. It includes: 1. Observing symptoms of a weak immune system and connecting them to how drinking Barley can strengthen the immune system. 2. A sales pitch that explains how Barley contains vitamins, minerals, enzymes, fibers and amino acids that strengthen the immune system. 3. Responses to common objections about therapeutic claims, doctor recommendations, safety, price, and other concerns. The script aims to keep the focus on Barley and its immune supporting benefits to close the sale.

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Gwen Stefani Daugdaug
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36 views4 pages

Script Training

The document provides a sales script for promoting Barley as an immune system supplement. It includes: 1. Observing symptoms of a weak immune system and connecting them to how drinking Barley can strengthen the immune system. 2. A sales pitch that explains how Barley contains vitamins, minerals, enzymes, fibers and amino acids that strengthen the immune system. 3. Responses to common objections about therapeutic claims, doctor recommendations, safety, price, and other concerns. The script aims to keep the focus on Barley and its immune supporting benefits to close the sale.

Uploaded by

Gwen Stefani Daugdaug
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Product Sales Scripting

Focus on Barley (Main product of Santé)

Process:
1. Observe any symptoms of a weak immune system.
2. Connect symptoms to drinking Barley to strengthen immune system.
3. Proceed to tell sales pitch.
4. Handle questions or objections.
5. Close the deal.

Rational: Barley is a good supplement for strengthening the immune system.


Connect your opening to the immune system.

1. Observed symptoms
1. Dark circles around the eyes.
2. Coughing
3. Paleness
4. Headaches
5. Acne
6. Bald Spots
7. Tired look
8. Unhealthy skinniness
9. Smelly Breath
10. Rashes
11. Profuse sweating

2. Connect symptoms to immune system.


Script: Opening pitch – “You look ______, your _______ is a sign that your immune
system is weak. You should drink Barley to strengthen your immune system.”

3. Sales pitch
Script: “Barley is young grass that is full of Vitamins, Minerals, Enzymes, Fibers and
Amino Acids. These five strengthen the immune system and it is the immune system
that fights all the virus, bacteria and sickness that it finds in the body.”

4. Handling objections and questions


- No Approved Therapeutic Claim on the box:
Answer: Barley is full of vitamins, minerals, enzymes, fibers and amino acids.
There are no medical researches that say that these five can cure an illness. They are
however known to strengthen the immune system and it is the immune system that
fights the illness. This is why by law, we are required to put “No approved
therapeutic claim” on our boxes.

- My doctor said not to take it.


Answer: Doctors are aware that to strengthen the immune system, it needs
to have vitamins, minerals, enzymes, fibers and amino acids. It is more likely that
the doctor is not aware of what Barley is and what it does. You will need to explain
to your doctor that it is young grass that is full of vitamins, minerals, enzymes, fibers
and amino acids. They even allow patients to drink these while taking their
maintenance.

- Precaution: Not intended for children and pregnant women:


Answer: “Barley in the Philippines has yet to be fully researched. The full
research done on Barley can be found in Japan and the researcher’s name is Doctor
Yoshehide Hagiwara. In his research, he found that Barley is the only vegetation on
Earth that can be taken from birth till old age. This means that it is safe for people,
young, old and for pregnant women. The lack of research in the Philippines is the
reason we are required to put this precaution sign but I assure you, it is all safe.”

- Side effects or overdose


Answer: “Barley is full of vitamins, minerals, enzymes, fibers and amino
acids. There are no medical researches that say that these five have side effects or
overdose. All they do is strengthen the immune system and it is the immune system
that fights all the viruses, bacteria and illnesses that it finds in the body.”

- Price is too high


Answer: “In one sachet of Barley, you get the amount of vitamins, minerals,
enzymes, fibers and amino acids that the immune system needs to stay strong all
day. To get the same amount of vitamins and minerals, you will have to take a 10
peso multivitamin tablet. You will have to eat 70 pesos worth or 2 kilos of fresh
vegetables to get the same amount of enzymes and fibers. You will have to drink 1
liter of milk to get the same amount of amino acid needed by the immune system.
Cheapest milk is 60 pesos. Adding them up, you will be spending 140 pesos while
with Santé Barley, it is just 65 pesos per sachet.”

- The price is lower in Shoppee or Lazada or a store in a local market.


Answer: “We are currently the number 1 distributor of Barley in the
Philippines and now globally. We have competitors who buy our Barley and they
sell them at a very low price in order to hurt our sales and production. The thing is,
they are our competitors so the Barley that they bought is not safe to take. We don’t
know what they did or how they stored the Barley. So if you buy from them, you are
not sure if what you are getting is really safe unlike if you buy from a verified and
legal business owner of Santé, the product is guaranteed safe for consumption.”

- Your competitor’s Barley is cheaper


Answer: “Our Barley comes from our own New Zealand farm. It is Santé
owned which means that from plant to product, we control every aspect. This
assures the quality of the Barley. When it comes to New Zealand, this country is
known for its very low pollution index. This means that the soil is clean and full of
nutrients that make our Barley an effective immune system strengthener. This
assures that the Barley is truly rich and full of vitamins, minerals, enzymes, fibers
and amino acids unlike other countries with high pollution index.

- I don’t or can’t afford the price of P1,950.00.


Answer A: It’s okay. If you want, you can buy 10 sachets of Barley for
P650.00 and before you finish them, you can buy another 10 sachets.
Answer B: I can give you a 10 percent discount if you are a senior citizen.
Answer C: You can have a 20% lifetime discount if you become a member for
P500.00.
(Note: It is up to you if you want to give a discount. Also, making the person buy
an activation package will affect your production and numbers in a negative
way. It will have a negative impact on your bonuses and your incentives. Please
choose wisely.)

- The patient died when he drank your Barley.


Answer: The time that he drank the Barley, the immune system was already
too weak and was not able to fight the illness. I am so sorry for you loss.

- The color of the Barley is not the same as the last one I opened.
Answer: The color of the Barley is affected by the season and time that it was
harvested. The warm weather makes the Barley greener. Cold weather produces
Barley with a slightly different color. This however does no affect the effectiveness
of the Barley.

- I gained weight when I drank Barley.


Answer: Barley strengthens the immune system so it can fight viruses,
bacteria and illnesses that are found in the body. A person who feels great also tends
to have a very healthy appetite. Just be aware of how much you are eating and
everything will be okay.

- I started to have rashes, coughing, fever or upset stomach.


Answer: Barley strengthens the immune system, when this happens to you,
then your immune system found something that does not belong in your body. It
fought it and it is getting rid of the virus, bacteria or illness. It is called a healing
reaction. The fever, cough, rashes or upset stomach means that the virus, bacteria or
illness is going out of the body. Drink more Barley to strengthen your immune
system more for the healing reaction to end faster.

- I don’t feel anything different after I drank Barley.


Answer: That is great. This means that your immune system did not find any
virus, bacteria or illness to fight. Keep your immune system strong by continuously
drinking Barley everyday.

- I don’t like the taste of your Barley.


Answer: Our Barley comes in different flavors. We have the Barley Juice with
Stevia. It comes with coffee, which is called Fusion Coffee. It comes with Green Tea
Lemon called Fit and Trim. It comes with chocolate called ChocoBarley. If the taste is
not good for you, you can drink the other variants of our Barley.

- Is the stevia in your Barley safe?


Answer: The stevia is safe and has been proven to be a very good alternative
to sugar. It is mixed in with our Barley in the right amount to improve the taste but
at the same time making it safe for people with diabetic problems.

- Can you deliver to this place?


Answer: Yes we can. Either Santé delivery will be the one to deliver the
products or we can use a third party delivery company like Grab or Lala move. For
international locations, we can use LBC to countries that do not have a Santé office
yet.

5. Close the deal.


Script: (Strong Closing) If there are no other concerns or questions, are you ready
to order now?
(Soft Closing) If there are no other concerns or questions, where do you want the
products to be delivered? Or, how will you be paying for it, cash or card? Or, when
do you want to have the products delivered?
(Note: Do not be afraid to ask for the sale. Fill in the details and be careful in
processing the order. Continue the conversation while processing the orders.)

Reminders:
- Talk and converse, don’t be obvious that you are selling.
- Keep the image of our products excellent.
- Make sure to use assuring words that will remove fears and doubts.
- One answer to one question or one explanation to one objection.
- Be confident and calm when talking.
- Do not be tempted to say too much.
- Short, simple and complete.

This script works for all conversations. It is designed for the business owner to be
able to open the topic about Barley and to keep the conversation on Barley until he
or she can close the deal.
Practice is always the best. Practice and practice until you as a business owner
masters the script in conversation. This will also help to remove your own fears and
doubts about your skills in conversing with other people.

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