Dorcus Final
Dorcus Final
AND ACCOMODATION
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DECLARATION
This is my original work and has not represented on any study programme in by other institution
SIGNATURE :____________________
DATE :_____________________
Supervisor declaration
NAME :______________________
SIGNATURE :______________________
DATE :______________________
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DEDICATION
I dedicate this business plan to my beloved parents who gave moral and financial support and
humble time
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ACKNOWLEDGEMENT
I wish to acknowledge the work of my supervisor Mrs. Salome for her unconditional advice and
support that remain a constant encouragement throughout my business plan writing period my
gratitude also goes to the entire department of hospitality may God bless you all
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Table of Contents
DECLARATION........................................................................................................................i
DEDICATION...........................................................................................................................ii
ACKNOWLEDGEMENT.......................................................................................................iii
EXECUTIVE SUMMARY................................................................................................................................vi
CHAPTER ONE........................................................................................................................1
1:0 BUSINESS DESCRIPTION...............................................................................................1
1:1 BUSINESS NAME..............................................................................................................1
1:2 BUSINESS LOCATION AND ADDRESS........................................................................1
1.3 FORM OF OWNERSHIP...................................................................................................1
1.4 TYPE OF BUSINESS..........................................................................................................1
1.5 BUSINESS PRODUCTS AND SERVICES......................................................................2
1.6 JUSTIFICATION OF BUSINESS OPPORTUNITIES...................................................2
1.7 INDUSTRY..........................................................................................................................2
1.8 BUSINESS GOALS.............................................................................................................3
1.9 BUSINESS ENTRY AND GROWTH STRATEGY........................................................3
1.9.1 Business entry.....................................................................................................................................3
1.9.2 Business growth strategies.................................................................................................................3
CHAPTER TWO.............................................................................................................................................5
2.0 MARKETING PLAN..................................................................................................................................5
2.1 POTENTIAL CUSTOMERS........................................................................................................................5
2.2. MARKET SHARE.....................................................................................................................................6
2.3. COMPETITORS......................................................................................................................................7
2.4. METHODS OF PROMOTIONS AND ADVERTISING..................................................................................7
2.4.1. ADVERTISING.....................................................................................................................................7
2.4.2. PROMOTION......................................................................................................................................7
2.5. FINANCIAL STRATEGY...........................................................................................................................7
2.6. SALES TACTICS......................................................................................................................................8
2.7. DISTRIBUTION CHANNEL......................................................................................................................8
CHAPTER THREE..........................................................................................................................................9
3.0. ORGANIZATIONAL AND MANAGEMET PLAN........................................................................................9
3.1. ORGANIZATION STRUCTURE.................................................................................................................9
3.1.1. MANAGING DIRECTOR.......................................................................................................................9
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3.2.0. KEY MANAGEMENT PERSONNEL.....................................................................................................10
3.3.0. RECRUITMENT TRAININNG AND PROMOTION................................................................................11
3.3.2. TRAINING.........................................................................................................................................11
3.3.3. PROMOTION....................................................................................................................................11
3.4.0. RENUMERATION AND INCENTIVES..................................................................................................11
3.4.1. RENUMERATION..............................................................................................................................11
3.4.2. INCENTIVES......................................................................................................................................12
3.5.1. LICENCE PERMIT AND BY- LAWS......................................................................................................12
3.5.1. LICENSE............................................................................................................................................12
3.5.2. BY- LAWS.........................................................................................................................................13
3.6. SUPPORTIVE SERVICE.........................................................................................................................13
3.6.1. BANKING..........................................................................................................................................13
3.6.2. INSURANCE......................................................................................................................................13
CHAPTER FOUR..........................................................................................................................................14
4.0 OPERATIONAL/ PRODUCTION PLAN....................................................................................................14
4.1 PRODUCTION DESIGN AND DEVELOPMENT........................................................................................14
4.2. PRODUCTS FACILITIES AND CAPACITY................................................................................................15
4.3. production strategy............................................................................................................................17
The cost of production..............................................................................................................................18
4.4 OPERATION/ PRODUCTION PROCESS..................................................................................................18
Chapter five...............................................................................................................................................20
5.0 financial plan.......................................................................................................................................20
5.1 pre-operational cost............................................................................................................................20
5.2 working capital requirements..............................................................................................................21
5.3 projected cash flow statement for the year 2022................................................................................22
5.4 pro-forma income statement..............................................................................................................23
5.5 break- even analysis............................................................................................................................23
5.6. PRO-forma balance sheet as at 28thfebruary 2023............................................................................25
5.7. Profitability ratio.................................................................................................................................25
5.8. Desired financing................................................................................................................................26
5.9. proposed capitalization......................................................................................................................26
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EXECUTIVE SUMMARY
BUSINESS DESCRIPTION
In this chapter is the business name, its location address also included is the form of ownership
and type of business.
In this chapter, there is description in a justification of the opportunity, industry it belong and
achievable goals of the business. Also include is entry and growth strategy.
MARKETING PLAN
In this chapter are types of customers transaction business with them. They include domestic
customers, commercial customers and institutional customers and immediate customers
Also in this chapter is the market share within the locality of the business and competitors
operating the same business and competition operating the same business. Completion between
similar businesses strength and weakness of each competitor is in this chapter. Method of
promotion and advertising, pricing strategy, sales tactics and distribution strategy are also in this
chapter.
ORGANIZATIONAL AND MANAGEMENT
In this chapter it shows the organization, qualification of each employee, structure of the
organization, qualification of each employee and duties done by each
It also includes recruitment, training and promotion of employees for betterment of services.
Remuneration and incentives, license, permits and by laws pertaining the business and support
services are included in this chapter
OPERATIONAL PLAN
This chapter entails production facilities and capacity that are used for efficient operational in the
business, repair and maintenance and the loyalty of the enterprises. Production strategy which
include monthly materials, monthly expenses and the cost of production required
It also includes production process, dairy routine practice and regulation affecting operation of
the business.
FINANCIAL PLAN
This chapter constitutes all the financial transactions taking place in the business It gives an
outline on whether the business will be operating on a loss or profit .This section has the
following operational pre-operation costs, working capital requirements, pro-forma income
statements, pro-forma balance sheet, projected cash desired financing, proposed capitalization
and the expected profitability ratio.
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CHAPTER ONE
1:0 BUSINESS DESCRIPTION
1:1 BUSINESS NAME
The business name will be Moonlight bakery. The reason for selection of the name is because
it’s the name of a famous author who has written the stories. The business will deal majorly with
baking cakes, breads and other foods and also I will be providing processed products and
offering qualified services to customer’s satisfaction
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all their customers that is customers satisfaction through quality service and ensuring that
customers’ needs are realized and products of high quality.
1.7 INDUSTRY
Moonlight bakery is a medium enterprise and belongs to food industry. The size of the firm will
be medium in size hence labour intensive as their will be employee in charge of production and
the service delivery. The business intends to use modern technology.
The average number of employees will be seven people in the firm. The business will needs ksh
900000 to start operating. The owner expects high level of sales in the future after having won
the customers, drought the community and also the owner expects high profit because it will
have stiff competition in the field operation. The business experience seasonal factor in a way
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that there are high sales of cakes during November –December hence low expenditure and also
high profit making due to various occupations done during those months.
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Market expansion strategy - the competition may be such that there is no room for growth within
the current market if the business does not find new market if the business does not find new
markets for its product it cannot increase sales or profit
Diversification –the business will invest in a variety of security in order to their prices
Product development-the business is yearning on which products goes faster and brought more
investments
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CHAPTER TWO
2.0 MARKETING PLAN
Moonlight baker is a business entry like other moonlight baker is a business for this reason if
must have strategy to cop the needs of the customers. The business shall plan itself in such a
way that customers are able to access its services and products without any inconvenience.
Moonlight plans to capture customers and compete with other firms in the industry making into
consideration the rules of business game.
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2.2. MARKET SHARE
The numbers of customers who will require products or services are ore than those of
competitors . the business is aiming at obtaining 50% of the market share written the first year of
operation
The following market share will be as follows.
BUSINESS PERCENTAGE
Total 100%
Sales
mallow
20%
moon light
50%
balozi
30%
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2.3. COMPETITORS
Many competitors will be competing with the following bakeries
- Balozi
- Mallow
The competitors are located about 12 km and 9km respectively and gives moonlight advantage as
it will be newly established and located within its potential customers and the size of potential
competitors are small business size.
The business intends to carry out visibility study that involves customers in designing the
products so as to compete well in the market that will cover on Ares.
2.4.2. PROMOTION
The business will be offering credit to frequent customers
The business will highly embarrassed the products promotion to ensure that all new products
reach the market and well received.
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2.6. SALES TACTICS
The business will employ the tactics of selling indirectly to the customers through the supplier.
This is because industry aimed or easing congestion at the factory be sold at the industry
restaurants will be beverage and coffee
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CHAPTER THREE
3.0. ORGANIZATIONAL AND MANAGEMET PLAN
For any business to succeed or achieve the up goals good organization plan is required. It also
involves planning organizing goal.
MANAGING DIRECTOR
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3.2.0. KEY MANAGEMENT PERSONNEL
The business will be a sole proprietorship. It will employ workers across the country through
advertisement and it will ensure clear strict observation is enhanced to ensures employees are in
good position to handle the job.
They should attain a certain qualification for them to qualify for certain position of jobs
categories in moonlight bakery.
Manager
Duties
Employ workers
To plan and control the activities of the organization
Qualification
Kenya citizen between age of 25-35 years.
Creates and able to take initiative
Holder of certificate in goods and beverage
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Maintaining general cleanliness of the premises
Qualification
- Must have KCPE certificate
- Must be able to speak kiswahili and English
3.3.2. TRAINING
The business will be offering training vacancies to people who will train to join others in the
company and ensure proper training is on process to educate more and encourage more people
who be in need of the job. The business will hire a land to train other employees so that they can
be in contact with others.
3.3.3. PROMOTION
The business will be offering training free offer to employees who are hardworking and
commitment to their work and that will discouraging business and failure to be out of work
places. Also hardworking employees will be given a promotion or a transfer to other part of the
given a promotion or a transfer to other part of the country either to be a manager or ass
manager.
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Workers will also be encouraged by organization trips to places where they could enjoy
themselves by viewing physical.
Features and interacting with people them moreover they will be visiting companies with the
same business to learn more.
TITLE NO MONTHLY PAY ALLOWANCES AND TOTAL
BENEFIT
Cashier 3 12000 9000 21000
3.4.2. INCENTIVES
The business will be giving employees allowances to motivation to work hard. That
is siting allowance will be 5000 and transport allowances will be kshs. 1000 per day.
This will make many people to admire being workers in the business and encourage
more others.
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3.5.2. BY- LAWS
The business will ensure there is complete must between management and employees
for the sustainability of the operations taking place in the organization and to
improves unity among workers.
- Business application kshs.20000.
- Trading license kshs.15000
- Service charge kshs.2500
- Public health kshs.500
3.6.2. INSURANCE
- Similarly the business will ensure that every employees will have insurance in
case of accident like fire and loss of life. Whereby the insurer in consideration of
premium undertakes to compensate the insured for the loss or damage suffered
due to fire. The premium is payable in single installation.
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CHAPTER FOUR
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4.2. PRODUCTS FACILITIES AND CAPACITY
The bakery requires the following tools and equipment for its smooth operation
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Office layout
Secretary Manager
office Officer
Cookers
Maintenance
store Sales man
Sales
Accounts Area
office
Sales
area
Security
officer
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4.3. Production strategy
a). monthly material requirements
Sugar 35000
Soaps 2000
POSITION AMOUNT
a. Manager 25000
b. Accountant
23000
c. Security officer
d. Sales person 18000
e. Chefs
15000
Total 91000
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ITEMS AMOUNT
Advertising 300
Insurance 8,000
Postage 1,000
TOTAL 18,500
Cost of production = monthly material required+ monthly labour required+ monthly production
expenses
= 25600+91000+18500= 135100shs
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Storing
This ensures safe and good management so that to maintain the product.
Also for the safety of theft should be kept in a well safe palace at the same time purchasing
manager will be taking record of products
The stock will be issued first to avoid deterioration specific issues in the course of the day for
updating stock records
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Chapter five
CHESS bakers intend in the following ways the initial capital invested to purchase assets and
paying all pre-operational expenses.
Stationer 200000
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5.2 working capital requirements
This is the excess of current liabilities. It is used to measure the solvency of the business. It helps
the business the owner knows whether all assets at the economy utilized to avoid under
employment.
Stock 10000
Total 455000
CURRENT LIABILITIES
Short term loan
The working capital will be:
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5.3 projected cash flow statement for the year 2022
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Cash in flow kshs kshs kshs kshs kshs kshs kshs Kshs Kshs Kshs Kshs Kshs
Cash sale 1000,00 150,00 200,00 270,00 350,00 400,00 450,00 500,00 550,00 580,000 600,000 650,00 4,780,00
0 0 0 0 0 0 0 0 0 0 0
Debtors 30,000 30,000 35,000 35,000 35,000 40,000 40,000 40,000 45,000 45,000 375,000
Total cash 1000,00 150,00 230,00 300,00 385,00 435,00 485,00 540,00 570-,0 620,000 645,000 695,00 5,155,00
inflow 0 0 0 0 0 0 0 0 00 0 0
Cash out flow 100,000 50,000 50,000 50,000 50,000 50,000 100,00 50,000 100,00 50,000 100,000 50,000 800,000
0 0
Rent 5,000 5,000 5,000 5,000 5000 5000 5000 5000 5000 5000 5000 5000 60,000
Creditors 0 0 50,000 5000 5000 5000 5000 5000 5000 5000 5000 5000 50,000
Salaries 119,600 119,60 119,60 119,60 119,60 119,60 119,60 119,60 119,60 119,600 119,600 119,60 1435200
0 0 0 0 0 0 0 0 0 0
Telephone 2000 2000 2000 20000 2000 2000 2000 2000 2000 2000 2000 2000 2400
Electricity 900 1000 900 950 1100 1150 1000 900 850 980 1000 1100 11930
Water 500 700 750 800 800 890 850 0 1000 890 800 870 9600
Advertising 1500 1200 0 0 1150 1200 0 5700 5500 1250 0 1200 8850
Transport 4000 4700 5000 5000 5500 5850 5850 3000 3500 5600 5600 5600 63900
Insurance 2000 2000 3000 3000 2000 2500 3000 3000 3500 3500 3500 3500 34500
Maintenance 0 0 0 0 0 5000 0 0 0 2000 0 0 7000
Loan payment 500 100 100 1000 500 500 1000 1000 500 500 100 500 6300
license 200 200 200 200 200 200 200 200 200 200 200 200 2400
Loan payments 1000 500 1500 1000 500 500 1000 1000 500 1000 500 1000 10000
License 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 12000
Loan interest 20000 20000 20000 20000 20000 20000 20000 20000 20000 20000 20000 20000 24000
10%
Miscellaneous 800 800 800 800 800 4000 4000 4000 4000 4000 4000 4000 32000
Taxes 10% 1500 1500 2000 2200 2500 2500 2700 3000 3000 3500 3000 3000 30600
Total cash 260300 208500 214050 239300 240800 249690 293950 243800 295430 247790 295000 246370 3035080
inflow
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Net cash 16930 58500 15900 60650 144200 185310 191050 296200 274570 372210 349950 246370 2119920
Accumulatedcas 16030 21880 202850 142200 2000 18730 378360 674560 949130 132134 167129 448630
h 0 0
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5.4 pro-forma income statement
The pro-forma income statement for the year ending 28th February 2021
Item 28th February 2021 28th February 2022
Sales 4730000 10895000
Add collection from debtors 375000 705000
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Total fixed cost 1540800
Variable cost
Insurance 34500
Promotion and advertisement 88500
Electricity 11930
Water 9600
Transport 63900
Telephone 3970
Maintenance 7000
Total variable cost 132750
=5105-132750
=Ksh 4972250
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Cash at bank 300000 550000
Stock 100000 120000
Rent 5000
Debtors 375000
Total current assets 5050000 1245000
Fixed assets
Tools and equipment 1155100 115100
Fixtures 350000 35000
Accumulated depreciation 2800
Book value 30000 32200
Business 200000 200000
Total fixed assets 3535100 385510
Liabilities
Current liabilities
Creditors 185000
Short term bank loan 200000
Total current liabilities 200000 185000
Total liabilities 940400 107500
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Net profit ratio
It shows the profit generated by sales and calculated
Net profit %= 1339150/5105000×100
=36%
Totalinvestment 400000
Owners contribution 300000
Borrowed funds 200000
Friends and relatives 10000
Total 1,000,000
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