Unit - Workforce Education Skills
Unit - Workforce Education Skills
SOFT SKILLS
Company leaders often are most effective when they have strong soft skills. For example,
leaders are expected to have good speaking abilities, but great leaders are also good at
listening to workers and to other leaders in their fields. As a recent article in the Harvard
Business Review put it, "Employers who fail to listen and thoughtfully respond to their
people's concerns will see greater turnover. And given that the highest rates of turnover are
among top performers who can take clients and projects with them, and the frontline
employees responsible for the customer experience, the risk is clear."
DIGITAL SKILLS
Digital skills are defined as the ability to find, evaluate, use, share, and create
content using digital devices, such as computers and smartphones.
These days, the digital skills required in the workplace are a bit more advanced, and
companies expect the vast majority of their employees to have them, not just a select few.
Technology is at the center of our lives, and as our dependence on the internet and digital
communications increases, our workforce must keep up with the evolving skill demand.
Food delivery apps now help restaurants provide their menu options to hungry patrons
without them having to leave their homes. This adds a complex layer of responsibilities for
restaurant workers who now must manage orders through digital devices, as well as any
in-person interactions.
FINANCIAL LITERACY
What Is Financial Literacy?
Financial literacy is the ability to understand and effectively use various financial skills,
including personal financial management, budgeting, and investing. When you are
financially literate, you have the foundation of a relationship with money, and it is a
lifelong journey of learning. The earlier you start, the better off you will be, because
education is the key to success when it comes to money.
From about 2000 to 2022, financial products and services have become increasingly
widespread throughout society. Whereas earlier generations of U.S. residents may have
purchased goods primarily in cash, various credit products are popular today, such
as credit and debit cards and electronic transfers. A 2021 survey by the Federal Reserve
Bank of San Francisco revealed that 28% of all payments were via credit card, with only
20% being made in cash.1.
Being financially illiterate can lead to a number of pitfalls, such as being more likely to
accumulate unsustainable debt burdens, either through poor spending decisions or a lack
of long-term preparation. This, in turn, can lead to poor credit, bankruptcy,
housing foreclosure, and other negative consequences.
Financial literacy can prevent devastating mistakes: Floating rate loans may
have different interest rates each month, while traditional individual retirement
account (IRA) contributions can’t be withdrawn until retirement.
Financial literacy prepares people for emergencies: Financial literacy topics
such as saving or emergency preparedness get individuals ready for the uncertain.
Financial literacy can help individuals reach their goals: By better
understanding how to budget and save money, individuals can create plans that set
expectations, hold them accountable to their finances, and set a course for
achieving seemingly unachievable goals.
Financial literacy invokes confidence: Imagine making a life-changing decision
without all the information you need to make the best decision.