CyberCity

User's Manual

ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD. V1.3.0

 User's Manual

Foreword
General

This manual introduces the functions and operations of the CyberCity (hereinafter referred to as the
"Platform" or "System"). Read carefully before using the platform, and keep the manual safe for
future reference.

Safety Instructions

The following signal words might appear in the manual.

Signal Words Meaning

Indicates a high potential hazard which, if not avoided, will result in

death or serious injury.

Indicates a medium or low potential hazard which, if not avoided,

could result in slight or moderate injury.

Indicates a potential risk which, if not avoided, could result in

property damage, data loss, reductions in performance, or
unpredictable results.

Provides methods to help you solve a problem or save time.

Provides additional information as a supplement to the text.

Frequently Used Functions

Icon/Parameter Description
View the details of an item.

Search for items by keywords or specified content.

or Delete Delete items one by one or in batches.

or Edit an item.

, Enable , or Disable Enable or disable items one by one or in batches.

or Export Exported the selected content to your local computer.

or Refresh Refresh the content.

* A parameter that must be configured.

Privacy Protection Notice

As the device user or data controller, you might collect the personal data of others such as their
face, fingerprints, and license plate number. You need to be in compliance with your local privacy

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protection laws and regulations to protect the legitimate rights and interests of other people by
implementing measures which include but are not limited: Providing clear and visible identification
to inform people of the existence of the surveillance area and provide required contact information.

About the Manual

● The manual is for reference only. Slight differences might be found between the manual and the
product.
● We are not liable for losses incurred due to operating the product in ways that are not in
compliance with the manual.
● The manual will be updated according to the latest laws and regulations of related jurisdictions.
For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or
visit our official website. The manual is for reference only. Slight differences might be found
between the electronic version and the paper version.
● All designs and software are subject to change without prior written notice. Product updates
might result in some differences appearing between the actual product and the manual. Please
contact customer service for the latest program and supplementary documentation.
● There might be errors in the print or deviations in the description of the functions, operations
and technical data. If there is any doubt or dispute, we reserve the right of final explanation.
● Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
● All trademarks, registered trademarks and company names in the manual are properties of their
respective owners.
● Please visit our website, contact the supplier or customer service if any problems occur while
using the device.
● If there is any uncertainty or controversy, we reserve the right of final explanation.

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Table of Contents
Foreword.............................................................................................................................................................. I
1 Overview...........................................................................................................................................................1
1.1 Product Introduction............................................................................................................................. 1
1.2 Production Features.............................................................................................................................. 1
2 Installation and Deployment.......................................................................................................................... 3
2.1 System Deployment.............................................................................................................................. 5
2.2 Installing and Logging in to the Client.................................................................................................5
3 Basic Settings Configuration.......................................................................................................................... 6
3.1 Login and Password Initialization........................................................................................................ 6
3.2 Quick Guide............................................................................................................................................ 6
3.3 Self-check............................................................................................................................................... 6
3.4 Network Configuration..........................................................................................................................7
3.4.1 Network Card Configuration...................................................................................................... 7
3.4.2 Network Mode............................................................................................................................. 7
3.4.3 Checking Connectivity................................................................................................................ 8
3.4.4 Routing Settings.......................................................................................................................... 8
3.5 Mode Configuration...............................................................................................................................8
3.5.1 Service Mode................................................................................................................................8
3.5.2 Hot Standby................................................................................................................................. 9
3.6 Security Configuration........................................................................................................................ 10
3.6.1 SSH Connection Service............................................................................................................ 10
3.6.2 TLS Configuration......................................................................................................................10
3.6.3 IP Allowlist................................................................................................................................. 10
3.6.4 Intrusion Detection................................................................................................................... 11
3.7 System Maintenance........................................................................................................................... 11
3.7.1 Basic Maintenance.....................................................................................................................11
3.7.2 Service Log.................................................................................................................................12
3.7.3 System Update...........................................................................................................................12
3.7.4 CC Agile Update.........................................................................................................................12
3.8 Basic Configuration............................................................................................................................. 13
3.8.1 User Management..................................................................................................................... 13
3.8.2 Time Configuration................................................................................................................... 13
3.9 Database Configuration...................................................................................................................... 14
3.9.1 Independent Database Configuration.....................................................................................14
3.9.2 Cloud Database Configuration.................................................................................................15
4 Licensing.........................................................................................................................................................16
4.1 Applying for a License......................................................................................................................... 16

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4.2 Activating the License......................................................................................................................... 16

4.2.1 Online Activation.......................................................................................................................16
4.2.2 Offline Activation...................................................................................................................... 16
4.3 Deactivating the License..................................................................................................................... 17
4.3.1 Online Deactivation.................................................................................................................. 17
4.3.2 Offline Deactivation.................................................................................................................. 18
4.4 Viewing License Information.............................................................................................................. 18
5 Basic Application Configuration...................................................................................................................19
5.1 Logging in to the Client.......................................................................................................................19
5.2 Client Permissions............................................................................................................................... 20
5.2.1 Adding Roles..............................................................................................................................20
5.2.2 Adding Users..............................................................................................................................20
5.2.3 Importing Domain Users...........................................................................................................21
5.2.4 Syncing Domain Users.............................................................................................................. 22
5.3 General Settings.................................................................................................................................. 22
5.3.1 General....................................................................................................................................... 22
5.3.2 Video.......................................................................................................................................... 23
5.3.3 Video Wall.................................................................................................................................. 26
5.3.4 Alarm.......................................................................................................................................... 26
5.3.5 File Storage................................................................................................................................ 27
5.3.6 Shortcut Keys.............................................................................................................................27
5.3.7 Security Parameters.................................................................................................................. 28
5.3.8 Configuring the Record Retention Period............................................................................... 29
5.3.9 Configuring Database Full Alarm.............................................................................................29
5.3.10 Time Synchronization............................................................................................................. 29
5.3.11 Configuring an Email Server...................................................................................................30
5.3.12 Setting Login Mode.................................................................................................................32
5.4 Managing Devices................................................................................................................................32
5.4.1 Device Organizations................................................................................................................ 32
5.4.2 Adding Devices..........................................................................................................................33
5.4.3 Modifying Device Information................................................................................................. 36
5.4.4 Binding Channels...................................................................................................................... 37
5.4.5 Configuring Device Parameters............................................................................................... 37
5.5 Storage................................................................................................................................................. 45
5.5.1 Adding a Network Disk............................................................................................................. 45
5.5.2 Changing the Disk Type............................................................................................................ 46
5.5.3 Formatting a Disk...................................................................................................................... 46
5.5.4 Configuring a Disk Group......................................................................................................... 47
5.6 Recording............................................................................................................................................. 47
5.6.1 Adding a Time Template...........................................................................................................47

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5.6.2 Adding Recording Plans........................................................................................................... 47

5.6.3 Setting the Retention Period for Recorded Videos................................................................ 49
6 Function Configuration.................................................................................................................................51
6.1 Event..................................................................................................................................................... 51
6.1.1 Adding an Event for a Device................................................................................................... 51
6.1.2 Adding an Event for Multiple Devices..................................................................................... 51
6.2 Configuring Alarm Style......................................................................................................................54
6.3 Map....................................................................................................................................................... 54
6.3.1 Adding a Map for the First Time...............................................................................................54
6.3.2 Editing Map Parameters........................................................................................................... 56
6.3.3 Marking Devices........................................................................................................................ 56
6.3.4 Unmarking Devices................................................................................................................... 57
6.3.5 Relocating Marked Devices...................................................................................................... 57
6.3.6 Map Information........................................................................................................................57
6.4 Person and Vehicle Information......................................................................................................... 59
6.4.1 Managing People...................................................................................................................... 59
6.4.2 Managing Vehicle Information................................................................................................ 62
6.5 Configuring Traffic...............................................................................................................................66
6.5.1 Configuring Violation............................................................................................................... 66
6.5.2 Configuring a Ticket Template................................................................................................. 67
6.5.3 Configuring Traffic Restrictions............................................................................................... 68
6.5.4 Configuring List of Violation Exemptions............................................................................... 74
6.6 Configuring Traffic Flow......................................................................................................................74
6.6.1 Configuring Road Network.......................................................................................................74
6.6.2 Configuring Road Condition.....................................................................................................76
6.7 Configuring Emergency...................................................................................................................... 76
6.7.1 Adding an Area.......................................................................................................................... 77
6.7.2 Modifying the Area Range........................................................................................................77
6.7.3 Editing Area Information.......................................................................................................... 78
6.7.4 Adding Police Vehicles..............................................................................................................78
6.7.5 Exporting Police Vehicle Information......................................................................................79
6.7.6 Editing Police Vehicle Information.......................................................................................... 79
6.7.7 Deleting Police Vehicles............................................................................................................79
6.8 Analyzing Real-time Videos................................................................................................................ 79
6.9 Configuring AR.....................................................................................................................................80
6.9.1 Adding a Tag Template.............................................................................................................80
6.9.2 Configuring System Name........................................................................................................82
7 Application.....................................................................................................................................................83
7.1 City Video Surveillance Center........................................................................................................... 83
7.1.1 Viewing Live Video....................................................................................................................83

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7.1.2 Playback...................................................................................................................................100
7.1.3 Video Wall................................................................................................................................ 110
7.1.4 Map Applications.................................................................................................................... 117
7.1.5 AR..............................................................................................................................................118
7.2 City Data Intelligence Center............................................................................................................123
7.2.1 Event Retrieval........................................................................................................................ 123
7.2.2 DeepXplore.............................................................................................................................. 126
7.2.3 Video Analysis......................................................................................................................... 129
7.2.4 Resource Files.......................................................................................................................... 131
7.2.5 Dashboard............................................................................................................................... 132
7.3 City Traffic Management Center.......................................................................................................135
7.3.1 Traffic Flow...............................................................................................................................135
7.3.2 Road Event............................................................................................................................... 137
7.3.3 Vehicle Violation..................................................................................................................... 138
7.4 City Emergency Processing Center.................................................................................................. 146
7.4.1 Emergency Processing............................................................................................................146
7.4.2 Arming......................................................................................................................................156
7.5 Task Center.........................................................................................................................................165
7.5.1 Downloading Recording.........................................................................................................165
7.5.2 Searching for Tasks................................................................................................................. 166
7.5.3 Managing Tasks.......................................................................................................................166
8 City Watchtower Homepage.......................................................................................................................167
9 Maintenance................................................................................................................................................ 173
9.1 Maintenance Center.......................................................................................................................... 173
9.2 Managing Logs.................................................................................................................................. 173
9.2.1 Operator Logs..........................................................................................................................173
9.2.2 System Logs............................................................................................................................. 174
9.3 Backup and Restore...........................................................................................................................174
9.3.1 System Backup........................................................................................................................ 174
9.3.2 Restore..................................................................................................................................... 174
Appendix 1 Service Module Introduction...................................................................................................176
Appendix 2 Cybersecurity Recommendations........................................................................................... 177

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1 Overview
1.1 Product Introduction
CyberCity is a powerful video management software developed to handle emergencies and road
events in towns and cities through its cutting-edge functions. With its design based on Linux, it
utilizes the massive data from video surveillance devices to provide you with enterprise-level
performance and reliability, enabling you to make better, faster decisions.

1.2 Production Features

Quick Deployment

Deployment in just a matter of minutes.

Scalable Design, Easy to Grow

The platform can be easily scaled through distributed deployment and cascaded deployment to
further expand its performance and capabilities, meeting your ever-increasing needs.

High Reliability

The platform supports hot standby through Rose and N+M deployment to keep your system
running for as long as you need.

Massive Storage Capacity

You can connect the platform to a cloud database, which allows the platform to store up to 2 billion
pieces of structured data.

Easy-to-use

You can manage all your devices and business directly on the platform.

Massive Data Aggregation

Evidence can be produced through combining and processing massive data on people and
vehicles to enhance the safety and security of your cities and towns.

Rich and Accurate Intelligent Functions, Proactive Security

Based on intelligent algorithms, the platform can quickly and accurately recognize people, vehicles,
vehicle violations, road events, and more.

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Comprehensive Functions

The platform has various applications, including five centers, with unique functions such as
emergency processing, arming, vehicle violation, road event, traffic flow, and more.
Each module offers a variety of functions for different situations. In City Emergency Center,
emergencies can be handled through a complete process. You can record emergencies that have
been reported on, dispatch police officers to manage them, and have police officers upload related
information in CC Agile. You can also archive the emergencies when they have been handled.

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2 Installation and Deployment

The platform supports standalone deployment, distributed deployment, hot standby, cascading
and N+M deployment, and LAN to WAN mapping. You can also deploy an independent database
and a cloud database to meet increasing requirements on storage capacity. For details on
deployment, see the deployment manual of CyberCity.

Standalone Deployment

For projects with a small number of devices, such as a town. Only one server is required.
Figure 2-1 Networking diagram (1)

Distributed Deployment

It is suitable for cities that have a massive number of devices. Sub servers are used to share system
load, so that more devices can be accessed. The sub servers register to the main server, and the
main server centrally manages them.

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Figure 2-2 Networking diagram (2)

Hot Standby

Used with systems that need to be highly stable. The standby server takes over the system when
the active server malfunctions, such as during a power outage and network disconnections, to
ensure that your business does not get interrupted.
Figure 2-3 Networking diagram (3)

N+M

Each sub server has a standby server to maintain stability. When a sub server malfunctions, the
system replaces it with a standby server.

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Figure 2-4 Networking diagram (4)

2.1 System Deployment

For information on deploying the platform, see the deployment manual.

2.2 Installing and Logging in to the Client

Prerequisites
Prepare a computer that meets the following requirements.
● CPU: Intel Core i5-6500, 3.20 Ghz
● Memory: 16 GB and above
● Graphics: NVIDIA® GeForce® GTX 1050
● Network Card: 1000 Mbps
● Disk space: Make sure that at least 200 GB is reserved for the client.

Procedure
Step 1 Open a browser, enter IP address of the platform in the address bar, and then press Enter.
Step 2 Click Download and save the installation package to your computer.
Step 3 Double-click the installation package, and then follow the on-screen instructions to finish
the installation.
Step 4 Click Run Now.
Step 5 Enter the IP address of the platform.
● Auto Search: If the platform found the service that you need, select its IP address, and
then click OK.
● Add Manually: If the service you need is not found, click Fill in Server Information ,

enter the IP address of the platform, and then click OK.

Step 6 Enter the username and password, select Remember Password and Auto Login as
needed, ad then click Log In.

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3 Basic Settings Configuration

Log in to the configuration system to quickly configure the network parameters, basic parameters,
safety parameters, hot standby, system update, and self-check.

3.1 Login and Password Initialization

Procedure
Step 1 Go to platform IP address/config.
For first-time login, the initialization page is displayed.
Step 2 Enter and confirm the password, and then click Next.
Step 3 Set security questions, and then click Next.
Step 4 Configure the time and time zone, and then click Next.
Step 5 Configure network card, and then click Finish.
All services will be restarted, and you need to log in to the system again.

3.2 Quick Guide

Frequently used modules such as network settings and LAN to WAN mapping are integrated here
for quick configuration. You can also go to the corresponding tab from the menu on the left to
configure the parameters.
Procedure
Step 1 Log in to the configuration system.
Step 2 Click Quick Guide if you are configuring the main server. For the sub server, the quick
guide page is displayed by default.
Step 3 Click a tab on the upper-right corner of the page, and then configure the parameters.
● Service Mode (for the sub server only): see "3.5.1 Service Mode" for details.
● NIC Config : see "3.4.1 Network Card Configuration" for details.
● Network Mode : see "3.4.2 Network Mode" for details.

● Hot Standby (for the main server only): see "3.5.2 Hot Standby" for details.

Step 4 Click Apply and Restart to save the configuration and restart the server.

3.3 Self-check
Click System Status and then select Service Status, CPU Status, Network Status, or Local Disk
Status, or click to check the status of service, CPU, network and disk.

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3.4 Network Configuration

Configure the network cards, network mode, and routing of the platform, and check the
connection between the platform and devices.

3.4.1 Network Card Configuration

Configure the network cards of the platform to allow the platform to access the Internet. Then, the
platform can communicate with other devices or platforms.
Procedure
Step 1 Select Network Config > NIC Config.
Step 2 Configure the parameters.

Table 3-1 Network parameter description

Parameter Description
Multiple network card mode. You can configure different network
parameters for different network cards (NICs) for scenarios where the
network needs to be highly stable and reliable. For example, the NIC 2 is
Multi-address used to set the heartbeat IP of the standby server. This mode can also be
used in the iSCSI storage expansion solution. When setting iSCSI storage
expansion, NIC 1 is used for communication, NIC 2 is reserved, and NIC 3 and
NIC 4 are used for iSCSI storage.
Network Card
After NIC is selected or added, its information will be displayed.
Config
MAC Address Displays the MAC address of the server.
IP Address After selecting NIC, you can set its IP address, subnet mask, default gateway
and DNS server address.
Subnet Mask
Gateway
If you set the subnet mask of eth1 to 255.255.0.0, you need to change the IP
Preferred DNS of other Ethernet ports to make sure that the first two octets are different.
For example, you can change it to 192.168.xxx.xxx or 192.167.xxx.xxx.
Alternate DNS Otherwise, the system will take the IPs as in the same network segment.

Select default NIC. This NIC will be used as a default NIC to forward data
Default Network
packages between non-consecutive network segments such as WAN or
Card
public networks.
Step 3 Click Apply and Restart.

3.4.2 Network Mode

Configure the mapping mode of the platform. After you map a LAN IP to a WAN IP, you can use the
WAN IP to access and operate the platform.
Procedure
Step 1 Log in to the configuration system.
Step 2 Select Network Config > Network Mode.
Step 3 Configure the parameters.

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Table 3-2 Parameter description

Parameter Description
Map the LAN IP to a WAN IP to be able to access and operate the platform
Mapping IP | Domain through the WAN IP. If the WAN IP changes frequently, you can map it to a
domain name, and use it to access and operate the platform.
Service Port Config Configure the port according to the service module.
Step 4 Click Apply and Restart.

3.4.3 Checking Connectivity

Background Information
Check whether the IP address of devices or the URL of other servers are connected normally to the
platform.

Procedure
Step 1 Select Network Config > Connection Detection.
Step 2 Enter an IP address or URL, and then click Detect.

3.4.4 Routing Settings

Add static route to enable access between servers on different network segments.
Procedure
Step 1 Select Network Config > Routing Settings.
Step 2 Click Manually Add.
Step 3 Configure the parameters.

Table 3-3 Parameters description

Parameter Description
Router Address The IP address or the network segment of the host you want to access.
Subnet Mask The subnet mask of the network you want to access.
Gateway The IP address of the default gateway or the next hop.
Step 4 Click OK.

3.5 Mode Configuration

3.5.1 Service Mode
Background Information
Service mode is configured during deployment. For the main server, you do not need to configure
any parameter here. For the sub server, you need to configure the IP of its main server and the
HTTPS port.

Procedure
Step 1 Select Quick Guide > Service Mode, or select Mode Config > Service Mode.

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Step 2 The service mode of the server is displayed. The service mode of a server is configured
during deployment, and cannot be changed afterward.
If the server is a sub server, you need to enter the IP address and HTTPS port number of
the main server.
Step 3 Click Apply and Restart

3.5.2 Hot Standby

When a standby server has been configured and the main server fails, the standby server will work
to make sure the system remains stable.
Prerequisites
You are authorized to use the hot standby module.

Procedure
Step 1 Go to platform IP address/config.
Step 2 Enter the username and password to log in to the configuration system, and then select
Mode Config > Hot Standby.
Step 3 Configure the parameters.

Table 3-4 Parameter description

Parameter Description
Virtual IP You can access the platform through the virtual IP that you set.
Mask It is in accordance with the mask of network port 1.
Spare IP IP address of spare server network port 1.
Spare beat IP IP address of network port connecting the main and spare servers.
Spare config The login username and password of spare server Config system.
username

● The main/spare device needs to keep the login password of Config

Spare config password system the same.
● The password cannot be changed after dual hot standby has been
configured.

Click One-key Check to check whether all connection information is

One-key Check
correct.
Click One-key Check first, and then when no error arises, you can click
this button to disable the hot standby relationship between the two
servers.
Remove Hot Spare

Perform this operation on the standby server first, and then on the main
server.

Step 4 Click Apply and Restart.

Step 5 Configure hot standby by using the configuration tool of Rose. For details, see the
deployment manual of CyberCity.

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3.6 Security Configuration

3.6.1 SSH Connection Service
After you enable the SSH connection service, you can use the debugging terminal to log in to the
platform server to debug devices through the SSH protocol. The SSH connection service is disabled
by default. After you restart the server, the service will also be disabled.
Procedure
Step 1 Open a browser, enter IP address of the platform/config in the address bar, and then press
Enter.
Step 2 Enter the username and password of the config system, and then click Login.
Step 3 Select Security Config > SSH Connection Service.
Step 4 Click to enable the SSH connection service.

Disable the service after you finish debugging to avoid security risks.

3.6.2 TLS Configuration

By default, the platform only supports TLS1.2. If you must use TLS1.0 or TLS1.1, you must enable TLS
self-adaptive mode on the platform. Please be advised that TLS1.0 and TLS1.1 poses security risks.
We recommend you disable TLS self-adaptive mode to avoid unexpected risks.
Procedure
Step 1 Open a browser, enter IP address of the platform/config in the address bar, and then press
Enter.
Step 2 Enter the username and password of the Config page, and then click Login.
Step 3 Select Security Config > TLS Config.
Step 4 Click , and then click OK.
The platform automatically restarts.

3.6.3 IP Allowlist
Only devices on the IP allowlist can access the platform. If the platform is connected to a cloud
database, you must add the IP address of C8902 to the IP allowlist. Otherwise, you cannot use
C8902 to migrate data from the platform to the cloud database.
Procedure
Step 1 Open a browser, enter IP address of the platform/config in the address bar, and then press
Enter.
Step 2 Enter the username and password of the config system, and then click Login.
Step 3 Select Security Config > IP Allowlist.
Step 4 Add an IP address to the IP allowlist.
1. Click Manually Add.
2. Enter an IP address, and then click OK.
Related Operations
● Modify an IP address on the IP allowlist

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1. Find the IP address that you want to modify, and then click in the Operation column.
2. Modify the IP address, and then click OK.
● Delete one or more IP addresses from the IP allowlist
Delete one IP address
Find the IP address that you want to delete, click in the Operation column, and then click
OK.
Delete multiple IP addresses at a time
Select multiple IP addresses that you want to delete, click Delete , and then click OK.

3.6.4 Intrusion Detection

The intrusion detection supports verifying the program integrity status. When intrusion behavior is
detected in the background, the relevant illegal programs or scripts will be automatically
processed.
背景信息
Intrusion detection is not supported in the hot standby mode.
操作步骤
步骤 1 Open a browser, enter IP address of the platform/config in the address bar, and then press
Enter.
步骤 2 Enter the username and password of the config system, and then click “Login”.
步骤 3 Select Security Config > Intrusion Detection.
步骤 4 Click to enable “Detection of Program Integrity Status”.

3.7 System Maintenance

Perform basic maintenance on the platform. You can view service logs, update the system, restart
the platform, and more.

3.7.1 Basic Maintenance

Background Information
Restart, shut down and reset the server, and reset the password for logging in to the configuration
system.
Procedure
Step 1 Select System Maintenance > Basic Maintenance.
Step 2 Click the icons for the function that you need.
● Reboot : Restart the server.
● Shut Down : Shut down the server.
● Restore Default : Restore the server to its default settings.
● Reset Password : Verify your current password to reset the password. Wait for the
server to restart, and then log in to the configuration system again to set a new
password.

This operation will reset the passwords of admin and root accounts at the same time.

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3.7.2 Service Log

Background Information
You can download the logs of DMS, MTS, SS and other services.
Procedure
Step 1 Open a browser, enter IP address of the platform/config in the address bar, and then press
Enter.
Step 2 Enter the username and password of the config system, and then click Login.
Step 3 Select System Maintenance > Service Log.
Step 4 Select a date, and then click Download.

3.7.3 System Update

We recommend you update the system regularly to enjoy enhanced performance and functions.
Before updating the system, contact technical support to obtain the update file.
For more information on system update, see the corresponding update guide.

Procedure
Step 1 Open a browser, enter IP address of the platform/config in the address bar, and then press
Enter.
Step 2 Enter the username and password of the config system, and then click Login.
Step 3 Select System Maintenance > System Update.
Step 4 Click , and then select the update file.
Step 5 Click Update.

3.7.4 CC Agile Update

CC Agile is a mobile app that comes with CyberCity and can be installed on MPTs or mobile phones.
Please refer to their respective user's manuals for information on the functions of the app.
Procedure
Step 1 Open a browser, enter IP address of the platform/config in the address bar, and then press
Enter.
Step 2 Enter the username and password of the config system, and then click Login.
Step 3 Select System Maintenance > CC Agile Update.
Step 4 Click Upload, and then select the latest CC Agile package.
Step 5 Open a browser, enter IP address of the platform in the address bar, the webpage will
display the download methods of the CC Agile. The app package supports downloading
to the local computer or installing through scanning the QR code.

IOS requires an overseas account to download the app.

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3.8 Basic Configuration

3.8.1 User Management
Background Information
You can change the login password of admin account.
Procedure
Step 1 Open a browser, enter IP address of the platform/config in the address bar, and then press
Enter.
Step 2 Enter the username and password of the Config page, and then click Login.
Step 3 Select Basic Config > User Management.
Step 4 Enter Old Password , New Password and Confirm Password.
Step 5 (Optional) Click to enable password expiration reminder and set the password
change cycle.
During the last 10 days of a password change cycle, the platform reminds you to change
the password each time when you log in to the client. You can click the link in the prompt
message to change the password.
Figure 3-1 Prompt message

Step 6 Click Apply.

This operation will restart all services. Check if the services restarted successfully.

3.8.2 Time Configuration

Background Information
Set the time zone and time based on the location of the server.
Procedure
Step 1 Select Basic Config > Time Config.
Step 2 Configure the time parameters.

Table 3-5 Parameter description

Parameter Description
Time Mode UTC: Coordinated Universal Time.

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Parameter Description
Time Zone Select the time zone of the server.
Date/Time Click the box to select the date and time.
Sync PC Click Sync PC to sync PC time with system time.
Step 3 Click Application.

3.9 Database Configuration

3.9.1 Independent Database Configuration

Configure the IP of the independent database to connect the database to the platform. After the
configuration, data on the internal database will be automatically migrated to the independent
database. However, the platform is unavailable when the data is being migrated.
Prerequisites
● You have purchased the Independent Database module and authorized it on Configuration >
System Config > License on the client. Otherwise, the tab is not displayed.
● You have deployed the independent database and configured the IP of CyberCity on the config
system of the database.

Procedure
Step 1 Open a browser, enter IP address of the platform/config in the address bar, and then press
Enter.
Step 2 Enter the username and password of the Config page, and then click Login.
Step 3 Click Independent Database Config.
Figure 3-2 Configure independent database

Step 4 Enter the IP address of the independent database, and then click Apply and Restart. The
main server automatically starts migrating data. Restart the platform and the database
after the migration completes.

Data migration takes time. The larger the amount of data, the longer it takes.

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3.9.2 Cloud Database Configuration

You can configure the cloud database information on the Config page to connect the platform to
the cloud database. After the connection, newly generated business data (face recognition data,
video metadata, vehicle data, and arming data) will be stored to the cloud database. For old data,
you can use C8902 to migrate them to the cloud database.
Prerequisites
You have deployed the cloud database and obtained the virtual IP address of PassVehicle-Retrieval
and Console-Web, AK, and SK.

Procedure
Step 1 Open a browser, enter IP address of the platform/config in the address bar, and then press
Enter.
Step 2 Enter the username and password of the config system, and then click Login.
Step 3 Select Database Config > Cloud Database Config.
Step 4 Configure the cloud database information, including Virtual IP of PassVehicle-
Retrieval , Virtual IP of Console-Web, AK, and SK.
Step 5 Click Apply and Restart.

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4 Licensing
A license is used to activate the features and number of channels you purchased. To get a formal
license, contact our sales personnel.
Activate the platform with a trial or paid license the first time you log in to it. Otherwise you cannot
use it. You can purchase and activate additional licenses for more features and increased capacity.

● After deployment is complete, you still cannot use the platform because you are an
unauthorized user.
● You must activate a license on the client. For information on logging in to the client, see "5.1
Logging in to the Client".
This section introduces license capacity, how to apply for a license, how to use the license to
activate the platform, and how to renew your license.

4.1 Applying for a License

A license is used to activate the features and number of channels you purchased. To get a formal
license, contact our sales personnel.

4.2 Activating the License

4.2.1 Online Activation
Prerequisites
● You have received your license. If not, see "4.1 Applying for a License".
A license is used to confirm the features and number of channels you purchased. To get a formal
license, contact our sales personnel. To apply for a trial license, visit our website, and then follow
the application instructions.
● The platform server can access the Internet.

Procedure
Step 1 On the Home page, click Configuration, and then in System Config, select License.
Step 2 Click Activate Online.
Step 3 Enter your activation code.
Step 4 Click Activate Now.

4.2.2 Offline Activation

Prerequisites
You have received your license. If not, see "4.1 Applying for a License".
A license is used to confirm the features and number of channels you purchased. To get a formal
license, contact our sales personnel. To apply for a trial license, visit our website, and then follow
the application instructions.

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Procedure
Step 1 On the Home page, click Configuration, and then in System Config, select License.
Step 2 Click Activate Offline.
Step 3 Enter your activation code.
Step 4 Click Export to export the license request file.
Step 5 Generate license file.
1. Move the request file to a computer with Internet access.
2. On that computer, open the system email that contains your license, and then click the
attached URL or click Click to go to License Management to go to the license
management page.
3. Select CyberCity > Activate License.
4. Click Upload , select the license request file, and then when you are prompted
uploaded successfully, click Activate.
The success page is displayed, where a download prompt is displayed asking you to
save the license activation file.
5. On the success page, click Save to save the file, and then move the file back to the
computer where you exported the license request file.
6. On the Activate Offline page, click Import, and then follow the on-screen
instructions to import the license activation file.

4.3 Deactivating the License

After deactivation, the platform will be unauthorized. A deactivated license can be activated again
on other servers, which allows you to change servers. The license can be deactivated online and
offline. If the server is connected to the network, use online deactivation. Otherwise, use offline
deactivation.

● You can only deactivate the license 3 times.

● After you deactivate the license, the system returns to the inactive state.
● Deactivated license can be used again. Keep it properly.

4.3.1 Online Deactivation

Procedure
Step 1 Log in to the client. On the Home page, click Configuration, and then click License in
the System Config section.
Step 2 In the Deactivate License section, click Online Deactivate License.

The license is reusable. We recommend you copy the license code by clicking and then
save it locally.
Step 3 Click Deactivate Now, and then follow the onscreen instructions to finish deactivation.

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4.3.2 Offline Deactivation

Procedure
Step 1 Log in to the client. On the Home page, click Configuration, and then click License in
the System Config section.
Step 2 In the Deactivate License section, click Offline Deactivate License.
Step 3 Click Export to export and save the license deactivation file locally.

After the license deactivation file is exported, the platform will become unauthorized, and
you cannot use any function.
Step 4 Open the CyberCity License Management page on a computer with Internet access, or
click the link to go to the CyberCity License Management page.
Step 5 Select CyberCity > Deactivate License.
Step 6 Upload the license request file obtained from Step 3 , and then follow on-screen
instructions to finish deactivation.

4.4 Viewing License Information

Log in to the client. On the Home page, click Configuration, and then select License in the
System Config section. You can view details on the license on the right side. If the platform is
connected to a cloud database, you can also view the license information of the cloud database,
such as the period of validity, storage capacity, and the usage of the storage capacity.

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5 Basic Application Configuration

Configure basic settings for the system functions before using them, including system activation,
organization and device management, user creation, storage and recording planning, and event
rules configuration.

5.1 Logging in to the Client

Log in to the client to perform various operations such as activating the license and adding devices.
Procedure
Step 1 Double-click the shortcut icon of the client on your desktop.
When logging in for the first time, you need to set the password and security questions of
the system account.
Step 2 On the login page, configure the settings.

Table 5-1 Login information

Parameter Description
● Normal user: Log in with an account the administrator created on the
platform.
Login mode ● Domain user: Log in with a domain account. For information on
configuring domain accounts, see "5.2.3 Importing Domain Users" and
"5.2.4 Syncing Domain Users".

Change language Click the language on the upper-right corner to switch to another language.
Server Address
Enter the IP address and port number of the platform.
Port
Username
Enter the username and password.
Password
Remember Select this option and you will not need to enter the password for
Password subsequent logins.
Select this option and you will automatically log in to the platform with the
Auto Login
account you used last time.
● System users: Forgot password? appears if the system user enters a
wrong password. The system user can click Forgot password? to reset
Forgot password? the password by answering security questions.
● Common users: The function is not available for common users. If you are
a common user, contact an administrator to reset the password.

Step 3 Click Login.

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5.2 Client Permissions

5.2.1 Adding Roles
A role is a set of permissions. You can classify users of the platform into different roles so that they
can have different permissions for operating the devices, functions and other system resources.
Background Information
● Super administrator: A default role that has the highest priority and all the permissions. This role
cannot be modified. A super administrator can create administrator roles and common roles.
The system supports 3 super administrators at most.
● Administrator: A default role that cannot be edited and lacks permission to configure system
settings (including settings of cascading and distributed deployment), perform authorizations
and backups, access storage and restore the system. An administrator can create other
administrators.
● Record Keeper: A default role that cannot be edited, and only has access to Monitoring Center ,
Video Wall, Emergency Record, Emergency Info, Track Playback, and Local Config.
● Dispatcher: A default role that cannot be edited, and only has access to Monitoring Center ,
Video Wall, Emergency Dispatch, Emergency Info, Track Playback, and Local Config.
● Patrol Officer: A default role that cannot be edited, and only has access to Monitoring Center ,
Video Wall, Emergency Record, Emergency Info, Track Playback, and Local Config.
Only this role can log in to CC Agile on their MPTs.
● Common role: A common role lacks permission to configure devices, cascade, distributed
deployment and system parameters, perform authorizations and backups, access storage
management and user management, and restore the system. It also cannot view system logs.

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > User.
Step 2 Click Role.
Step 3 Click Add, set basic information, and then select device, control, and menu permissions.

If you do not select the permissions for the role, users of the role will not have the
permissions.
Step 4 Click OK.

5.2.2 Adding Users

A user can log in to the client and use various functions, which are defined by roles. An account
named system is generated by default, and the account has the highest permissions.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > User.
Step 2 Click User.
Step 3 Click Add, and then configure the user information.

Table 5-2 Parameter description

Parameter Description
Username Used to log in to the client. A username must be unique.

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Parameter Description
Password
Used to log in to the client.
Confirm Password
If you enable the function, the user can log in to multiple
clients as the same time. However, multi-client login is not
Multi-client Login
allowed if the user is granted permissions on the
emergency processing module.
Enable Forced Password Change at
The user must change the password for first-time login.
First Login
Enable Password Change Interval The user must change the password regularly.
The password must be changed after it expires on the
Enable Password Expiry Time
defined date.
The priority level of the user to control PTZ cameras. The
larger the value, the higher the priority. For example, if user
PTZ Control Permission A has level 3 priority and user B has level 2 priority, and
they both are trying to control the PTZ at the same time,
the camera will be controlled by user A.
Email Address The email address of the user.
Police Officer Information Includes Police Officer No. and Phone No..
Bind MAC addresses to restrict that users can log in to the
Bind MAC Address client through specified computers. You can bind up to 5
MAC addresses.

Assign one or more roles to the user to grant them

different permissions. If a user is granted wrong
Role
permissions, you need to reassign roles or modify the
permissions of the roles.

Step 4 Click OK.

Related Operations
Click to freeze a user. After the user is frozen, the icon changes to . The frozen user cannot log
in to the client and app. Users that are online will be automatically logged out after being frozen.

5.2.3 Importing Domain Users

You can import domain users from the domain system of your current organization to create
platform users.
Procedure
Step 1 Configuring domain information
1. Log in to the client. On the Home page, select Configuration > System Config >
System Parameters.
2. Click next to Active Directory and configure domain information.
● After setting domain information, click Get DN and it will acquire basic DN
information automatically.
● After you get DN information, click Test to check whether domain information is
available.

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3. Click Save.
Step 2 Import domain users.
1. Log in to the client. On the Home page, select Configuration > Basic Config > User.
2. Click User , and then click Import Domain Users.
3. Select the users to be imported, and then click Next Step.
You can also search for a user by entering keywords in the search box.
4. Click to select roles, and then click OK.
The permissions owned by the selected roles are granted to the domain user.
Related Operations
To log in with a domain user account, start the client, and then select Domain User for user type.

5.2.4 Syncing Domain Users

When there are users that have expired, you can use sync domain user to delete the expired users.

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > User.
Step 2 Click User.
Step 3 Click Sync Domain Users.
Step 4 Select the users to be deleted, and then click Delete.
Delete users by following the on-screen instructions.

5.3 General Settings

5.3.1 General
Configure the language, size, time and more of the client.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Local Config > Local
Settings.
Step 2 Click General, and then configure the parameters.

Table 5-3 Parameter description

Parameter Description
Select a proper resolution for the client based on the display screen of
Default Client Size
your computer.
Display time zone in When selected, the client and the time of alarms will display the current
client and event records time and time zone.
Device Node Info Select for the device tree to only display channels, or to both display
Display channels and the devices linked to the channels.
Display live view
When selected, you can hover the mouse over a channel in the device
thumbnails when
tree in Monitoring Center and a snapshot of its live video will be
hovering over channels
displayed.
on the device tree

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Parameter Description
After you enable Time Sync, the client sends a time synchronization
request to the server, and the client time is set to the server time. When
the server sends a time synchronization request to the client:
Time Sync
● The client responds to the request if Time Sync is enabled.
● The client does respond to the request if Time Sync is not enabled.

● If Remember Password has been selected on the Login page,

select Auto restart after reboot, and the system will skip the login
page and directly open the home page after you restart the
Auto run at startup computer next time.
● If Remember Password is not selected on the Login page, select
Auto restart after reboot. The client login page will appear after
you restart the computer.

Enables the system to skip the login page, and directly open the home
page the next time you log in.
● If Remember Password and Auto Login have been selected on the
Login page, the function is already enabled.
● If Remember Password has been selected while Auto Login is not
Auto Login selected on the Login page, select Auto Login on the Basic page to
enable this function.
● If neither Remember Password nor Auto Login has been selected
on the Login page, select Auto Login on the Basic page. The next
time you log in, you will have to enter your password to enable the
function.

The user will be asked to confirm whether to open one more video
CPU Alarm Threshold
when CPU usage exceeds the defined threshold.
Audio and video
Encrypt all audio and videos to secure your information.
transmission encryption
The client will be locked after the defined period and you cannot
perform any operations. Click Click to Unlock Client and verify the
password of the current account to unlock the client.
Auto Lock Client

You can configure up to 60 minutes.

Self-adaptive audio talk If enabled, the system automatically adapts to the device sampling
parameters frequency, sampling bit, and audio format for audio talk.
Step 3 Click Save.

5.3.2 Video
Configure the length of instant playback, and settings for the live videos such as window split,
display mode, stream type and play mode.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Local Config > Local
Settings.
Step 2 Click Video, and then configure the parameters.

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Table 5-4 Parameter description

Parameters Description
Default Window Split Set split mode of the video window.
Window Display Scale Select Original Scale or Full Screen.
When you drag a channel to the live window, the stream type of
the live video is main stream. However, if the number of live
Stream Switching Rule windows is greater than the defined value, previously opened live
videos will switch from main stream to sub stream, and the newly
opened live videos will be played in sub stream.
Select based on your situation. If you select Acquire directly from
the device, clients will acquire video streams directly from the
channel. If direct acquisition fails, the platform will forward the
video streams to clients.

Real-time Stream Acquisition

Mode When the device and clients are properly connected to the
network, direct acquisition can reduce the use of the platform's
forwarding bandwidth. If too many clients are acquiring video
streams from a channel, acquisition might fail due to the device
performing inefficiently. Video streams will be forwarded to clients
by the platform.

If selected, you can double-click a video window to maximize it

Double-click on the video to
and switch from sub stream to main stream. Double-click again to
maximize the window and
restore the window size, and then the system will switch it back to
switch to main stream
sub stream.
● Real-time priority
The system might lower the image quality to avoid video lag.
● Fluency priority
The system might lower the image quality and allow for lag to
ensure video fluency. The higher the image quality, the lower
the video fluency will be.
● Balance priority
Play Mode
The system balances real-time priority and fluency priority
according to the actual server and network performance.
● Custom
The system controls video buffering and the impact of unstable
networks on video streaming to ensure videos play smoothly.
The higher the value, the more stable the quality of the video
will be.

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Parameters Description
Decoding Mode ● Software Decoding by CPU : All videos will be decoded by the
CPU. When you are viewing live videos from a large number of
channels, too much of the CPU’s resources will be taken up,
causing other functions to be affected.
● Software Decoding by GPU : All videos will be decoded by the
GPU. The GPU is better at handling operations that occur
CPU Threshold concurrently than the CPU. This configuration will free up
resources of the CPU significantly.
● Performance Mode (CPU First) : All videos will be decoded by
the CPU first. When the CPU’s resources have been occupied to
the point that they reach the defined threshold, the platform
will use the GPU to decode videos.

Display previous live view If selected, the system displays the last live video automatically
after restart after you restart the client.
Close videos being played The system automatically closes the live video after a period of
after long period of inactivity inactivity exceeds the predefined period of time. Supports up to
Inactivity Time 30 minutes.

Click on the live video page to play the video from the previous
period. The period can be user-defined. For example, if you set 30
seconds, the system will play the video from the previous 30
Instant Playback Time seconds.

To use the function, you must configure recording plans for

channels.

Select a default stream type when you play video recordings from
a device.
Search Type of Device Video
Stream
If Only Sub Stream 2 is selected, but the device does not support
sub stream 2, then recordings of sub stream 1 will be played.

If selected, some frames will be skipped when the video stream is

Extract frames when playing too large due to the video being streamed in high definition. This
back HD videos allows the video to stream smoothly, and reduces pressure on
decoding, bandwidth and forwarding.
Continuous Snapshot Interval Set the number of snapshots to be taken and the time interval
between shots.
For example, if the Continuous Snapshot Interval is 10 seconds
Number of Continuous
and the Number of Continuous Snapshots is 4, when you right-
Snapshots
click on the live or recorded video and select Snapshot, 4 images
will be taken every 10 seconds.

Step 3 Click Save.

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5.3.3 Video Wall

Configure the default binding mode and stream type of the video wall.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Local Config > Local
Settings.
Step 2 Click Video Wall, and then configure the parameters.

Table 5-5 Parameter description

Parameter Description
Default Stream Select Main Stream , Sub Stream 1, Sub Stream 2 or Local Signal as the
Type default stream type to display videos on the wall.
Stream Switching When the number of window splits is greater than the defined value, the live
Rule video will switch from the main stream type to the sub stream type.
Double-click on
the video to
maximize the Double-click on the video to maximize the window, and then its stream type
window and will switch to main stream.
switch to main
stream

Set the default time interval for channels to be played for tour.
Video Source Play For example, if 5 seconds is configured and you are touring 3 video channels,
Duration the live video of each channel will be played for 5 seconds before switching
to the next channel.

● Tour : Multiple video channels are displayed in one window in tour mode.
● Tile : Video channels are displayed in their windows in tile format by
Mode of Video
default.
Decoding to Wall
● Ask Every Time : When you drag a channel to the window, the system will
ask you to select tour or tile mode.

Step 3 Click Save.

5.3.4 Alarm
Configure alarm sounds and the method of how alarms are displayed on the client.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Local Config > Local
Settings.
Step 2 Click Alarm, and then configure the parameters.

Table 5-6 Parameters description

Parameters Description
All the types of alarms will use the same default alarm sound when
Default
triggered.

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Parameters Description
Click Modify Alarm Sound, and then you can change the alarm sound and
Custom
its play mode for each type of alarm.
Open alarm linkage
If selected, the platform will automatically open videos that are linked when
video when alarm
an alarm occurs.
occurs
● As Pop Up : The alarm video will be played in a pop-up window.
Open Alarm ● Open in Live View : The alarm video will be played in a window in
Linkage Video
Monitoring Center.

Pop-up Display
Set the pop-up display duration.
Duration
Devices on the map
After it is enabled, when a channel alarm is triggered in Map, the channel on
flashes when alarm
the map will flash.
occurs
Step 3 Click Save.

5.3.5 File Storage

Configure the storage path, naming rule, file size, and format of recordings and snapshots.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Local Config > Local
Settings.
Step 2 Click File Storage, and then configure the parameters.

Table 5-7 Parameter description

Parameters Description
Video Naming Rule Select a naming rule for manual recordings.
Set a storage path for videos that are manually recorded from live videos
Video Storage Path and recorded videos to be saved to. The default path is C:\Users\Public\CC
Client\Record\.
Video File Size Configure the maximum size of a video recording file.
Image Format Select a format for snapshots.
Image Naming Rule Select a naming rule for snapshots.
Set a storage path for snapshots to be saved to. The default path is C:\Users
Image Storage Path
\Public\CC Client\Picture\.
Step 3 Click Save.

5.3.6 Shortcut Keys

View shortcut keys for operating the client quickly.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Local Config > Local
Settings.

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Step 2 Click Shortcut Keys to view the shortcut keys of the computer's keyboard and USB
joystick.
Step 3 (Optional) If you use the USB joystick, select Joystick USB Keyboard.

5.3.7 Security Parameters

5.3.7.1 Certificate Management
A CA certificate is used to validate the legitimacy of the platform. When accessing the platform
through a browser, the browser will validate the certificate. If the certificate is installed in the
browser, the browser will consider the platform as secure, and will grant it access. If the certificate is
not installed in the browser, the browser will not consider the platform as secure, and will not grant
it access. You can create, import, and download certificates on the platform.

5.3.7.1.1 Creating a Certificate

Procedure
Step 1 Log in to the client. On the Home page, click Configuration, and then click System
Parameters in the System Config section.
Step 2 Click Security Config.
Step 3 Click Create Certificate , enter certificate information, and then click Generate and
Import.

After you click Generate and Import, the client restarts.

Step 4 In the Certificate Details section, click Download to download the certificate to your
computer.
Step 5 Import the downloaded certificate to your browser.

5.3.7.1.2 Importing a Certificate

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > System Config >
System Parameters.
Step 2 Click Security Config.
Step 3 Click Import CA Certificate, select the certificate and private key to be imported, and
enter the private key password (optional).
Step 4 Click OK.
Step 5 In the Certificate Details section, click Download to download the certificate to your
computer.
Step 6 Import the downloaded certificate to your computer.

5.3.7.2 Adding RTSP Redirecting Allowlist

After the firewall is enabled on the server, only the IP addresses in the RSTP allowlist can request
code streams through the media gateway service. The IP address of display and control devices will

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be automatically added to the allowlist. If other addresses need to request stream, you need to add
them to the allowlist manually.
Procedure
Step 1 Log in to the management client. On the Home page, click Configuration, and then in
the System Config section, select System Parameters.
Step 2 Click Security Config.
Step 3 Click Add , enter the IP address to be added, and then click OK.

5.3.8 Configuring the Record Retention Period

You can set the retention periods for various types of records. Records will be automatically deleted
after the retention period ends.
● If you have connected the platform to a cloud database, you need to go to the cloud database
to set the retention periods for face recognition records, video metadata records, passing
vehicle records, arming records, and vehicle violation records.
● When you delete resource files and emergency records, the linked files such as recordings and
images will also be deleted.

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > System Config >
System Parameters.
Step 2 Click Message Retention Period.
Step 3 Double-click a number to change its value.
Step 4 Click Save.
Step 5 (Optional) Click the link on the top of the page to go to the login page of the cloud
database.

5.3.9 Configuring Database Full Alarm

You will receive a database full alarm if the available capacity of the database is less than 20%.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > System Config >
System Parameters.
Step 2 Click Message Retention Period.
Step 3 Click the icon next to Database Full Alarm to enable the function.
Step 4 Select users that receive the notification.
Step 5 Click Save.
When the available capacity of the database is less than 20%, you will see a prompt
noticing that data will be cyclically overwritten (important data including emergency
records, arming records, and vehicle violation records will be kept). If the condition
remains unchanged, the prompt will be displayed every time you log in to the client.

5.3.10 Time Synchronization

Synchronize the system time of all connected devices and the client with the server; otherwise the
system might malfunction. For example, video search might fail. The platform supports

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synchronizing the time of multiple devices connected through the Dahua protocol and ONVIF. You
can synchronize manually or automatically.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > System Config >
System Parameters.
Step 2 Click the Time Sync tab, enable the synchronization method, and then set the
parameters.
● Scheduled Time Sync: Enable the function, enter the start time in time sync for each
day, and the interval.
● Sync Time When Device Comes Online: Syncs device time when the device goes

online.
● NTP Time Sync: If there is an NTP server in the system, you can enable this function to

let the system enable time with the NTP server.

Step 3 Click Save.
Step 4 (Optional) Enable time synchronization on the client.
Enable this function to synchronize the computer time with the server time. Skip this step
if you just want to synchronize the device time with the server time.

After enabling this function, the system will send a request to the server when the client
restarts for the first time. In future, the system will sync time according to the configured
time interval.
1. Log in to the client, and then in the Management section, click Local Settings.
2. Click the General tab, select the check box next to Time Sync, and then click Save.
3. Restart the client for the configuration to take effect.

5.3.11 Configuring an Email Server

After you configure an email server and set an email address when you configure an event, the
platform sends an email to the specified email address when the event is triggered.
Procedure
Step 1 Log in to the client. On the Home page, click Configuration, and then click System
Parameters in the System Config section.
Step 2 Click Email Server , enable Email Server, and then configure the parameters.

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Figure 5-1 Configure an email server

Table 5-8 Description of email server parameters

Parameter Description
Select according to the type of SMTP server to be connected. The
SMTP Server Type
types include Yahoo , Gmail, Hotmail, and UserDefined.
The email address that is used to send emails when an event links
Sender Email Address
email sending.
SMTP Server The IP address of the SMTP server.
Password The password of the sender email address.
Port The port of the SMTP server.
Encryption Method Supports no encryption, TLS encryption, and SSL encryption.
Test Recipient Set the recipient, and then click Test Email to test whether the
platform can send an email to the recipient through the configured
Email Test SMTP server and sender email address.
Step 3 Click Save.

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5.3.12 Setting Login Mode

To ensure that you can use the device safely, we recommend using security mode. If the device
does not support security mode, select compatibility mode.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > System Config >
System Parameters.
Step 2 Click the Login Mode tab.
Step 3 Select a mode.
Step 4 Click Save.

5.4 Managing Devices

Add devices before you can use them for video monitoring. This section introduces how to add,
initialize, and edit devices and how to change the IP address of the device.

5.4.1 Device Organizations

5.4.1.1 Adding Organizations
Classify devices by logical organization for ease of management. The default organization is Root .
If the parent organization is not specified, newly added devices will be attached to Root.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Device.
Step 2 Click Add Device.
Step 3 Add an organization.
1. Select a parent organization.
2. Click .
3. Enter the name of the organization, and then click OK.

You can also right-click the root, and then click Create Organization to add an
organization.
Related Operations
● Change the name of the organization
Right-click the organization, and then click Edit.
● Change the organization of devices
Select one or more devices, and then click Move To to move them to another organization.

5.4.1.2 Assigning Devices

Move a device to another organization.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Device.
Step 2 Click Device Config.

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Step 3 Select one or more devices, and then click Move To.
Step 4 Select the organization which devices will move to, and then click OK.

5.4.2 Adding Devices

You can add different types of devices, such as encoders, decoders, ANPR devices, and emergency
assistance devices. This section uses adding an encoder as an example. The configuration pages
shown here might be different from the ones you see for other types of devices.

When you add devices by importing them or using automatic registration, IP segment, some
devices will fail to be added if they exceed the number of devices or channels allowed to be added
to the platform. These devices will be displayed in Devices without License.

5.4.2.1 Adding Devices One by One

There are multiple ways you can add devices to the platform, including using domain names, serial
numbers, IP addresses, IP segments, and automatic registration.
Procedure
Step 1 Log in to the management client. On the Home page, click Configuration, and then in
the Basic application configuration section, select Device.
Step 2 Click Add Device.
Step 3 Click Add.
Step 4 Enter device login information, and then click Add.

Table 5-9 Parameter description

Parameter Description
● IP Address : Add a device. We recommend selecting this option
when you know the IP address of the device.

Only Encoder devices support IPv6. If you want to add devices to the
platform through IPv6 addresses, you must first configure an IPv6
address for the platform. Contact technical support for help.
● IP segment : Add multiple devices to the same segment. We
recommend selecting this option when the login username and
Add Mode password is the same for multiple devices that are on the same
network segment.
● Auto Registration : We recommend this method when the IP
address of a device might change. The ID of auto registration must be
the same as the registered ID that is configured for the device you
want to add. You must also change the auto registration port of the
device to that of the platform. The auto registration port of the
platform is 9500 by default. If you need to change the port number,
you need to go to the configuration system. For details, see the user's
manual of CyberCity.

Access Protocol Select the access protocol that the device supports.
Device Category Select the category that the device belongs to.

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Parameter Description
IP Type You can configure these 2 parameters when the add mode is IP address.
IP Address Select the type of IP address, and enter the IP address of the device.

Device Port Enter the port of the device.

Username
Enter the username and password used to log in to the device.
Password
Organization Select the organization the device belongs to.
Select the server the device belongs to. If you have configured main and
Server sub servers, you can assign the device to a sub server to ease the load on
the main server.
Step 5 Configure device information.

Table 5-10 Parameter description

Parameter Description
Device Name Enter a name for the device.
Manufacturer The platform will automatically insert this value.
The platform will automatically insert this value. If it is not correct, you
Device Type
can select the right one.
Device Model The platform will automatically insert this value.
Video Channel
The platform will automatically insert this value. If they are not correct,
Alarm Input Channel you can enter the right numbers. The Video Channel displays channels,
and you can set the longitude and latitude of channels.
Alarm Output Channel
The platform will automatically insert this value. If it is not correct, you
Time Zone
must adjust the time zone of the device to that of the platform.
Step 6 Set the longitude and latitude of the channel.
1. In the Video Channel section, click .
2. Record the longitude and latitude.
● Manually record: Enter the longitude and latitude, and then click Mark Point. The
map displays the location of the device.
● Mark the device on the map: Move the pointer to an appropriate point on the map,
and then click the map. The input boxes display the longitude and latitude of the
point.

● If GPS is enabled on ITC and thermal cameras, the platform automatically obtains
their GPS information when obtaining device information.
● If you have marked the device on the map, you can drag the device on the map to

adjust the longitude and latitude.

● After you modify the longitude and latitude in the input boxes, you need to click

Mark Point to change the device location on the map.

3. Click OK.
Step 7 Click OK to finish the process, or Continue to Add to add another device.

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5.4.2.2 Adding Devices through Search

Devices on the same network segment as the platform server can be added using the automatic
search function.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Device.
Step 2 Click Add Device.
Step 3 Search for devices.
● Click Discover Device, and then all devices on the same network segment as the
platform will be displayed.
● Enter an IP segment, and then click Search.
The results will not include devices that were added to the platform.
Step 4 Select a device, and then click Add to Device List.

If devices have the same username and password, you can select and add them in
batches.
Step 5 Select the server and organization, enter the username and password, and then click OK.

5.4.2.3 Importing Devices

Enter device information in the template to add devices in batches.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Device.
Step 2 Click Add Device.
Step 3 Click Import.
Step 4 (Optional) Download the template, and then enter device information in the template.
Skip this step if you have prepared a template or exported the device data.
Step 5 Click Import File, and then select the completed template according to the screen
instructions. The added devices are displayed in the device list.
Step 6 Click OK.

5.4.2.4 Editing Channel Features

If you need to use the face detection or recognition function from the IVSS, you must select the
right channel features for the devices.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Device.
Step 2 Click Add Device.
Step 3 Click of a device, and then edit device information.
Click Get Info and the system will synchronize device information.
Step 4 Click Video Channel, and then set the channel feature to face detection or recognition.
Step 5 Click OK.

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5.4.3 Modifying Device Information

Procedure
Step 1 Log in to the management client. On the Home page, click Configuration, and then in
the Basic application configuration section, select Device.
Step 2 Click Add Device.
Step 3 Click of a device, and then modify device information.
Click Get Info and the system will synchronize device information.
Step 4 Click Video Channel, and then configure channel information, such as the name and
features of the channel.
The features vary depending on the device. Select features according to the capability of
the camera.
Step 5 Set the longitude and latitude of the channel.
1. In the Video Channel section, click .
2. Record the longitude and latitude.
● Manually record: Enter the longitude and latitude, and then click Mark Point. The
map displays the location of the device.
● Mark the device on the map: Move the pointer to an appropriate point on the map,
and then click the map. The input boxes display the longitude and latitude of the
point.

● If GPS is enabled on ITC and thermal cameras, the platform automatically obtains
their GPS information when obtaining device information.
● If you have marked the device on the map, you can drag the device on the map to

adjust the longitude and latitude.

● After you modify the longitude and latitude in the input boxes, you need to click

Mark Point to change the device location on the map.

3. Click OK.
Step 6 Click the Alarm Input Channel tab, and then configure channel name and the alarm
type of alarm input.

Skip this step if the devices you added do not support alarm input.
● Alarm type includes external alarm, infrared detection, zone disarm, PIR, gas sensor,
smoke sensor, glass sensor, emergency button, stolen alarm, perimeter and preventer
move.
● Alarm type supports being customized. Select Customize Alarm Type in the Alarm

Type drop-down list. Click Add to add a new alarm type. It supports up to 30 custom
alarm types.
Step 7 Click the Alarm Output Channel tab, and then modify the name of the alarm output
channel or delete channels.
Step 8 Click the Audio and Light Channel tab, and then edit the channel name.

This tab will only appear if the device has audio and light channels.
Step 9 Click OK.

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5.4.4 Binding Channels

The platform supports binding resources for linked actions. You can bind a video channel with an
alarm input channel, and ANPR channel, so that you can view the associated video for alarms, faces
and more.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Device.
Step 2 Click Device Config.
Step 3 Select a channel, and then click Modify.
Step 4 Select a channel, and then click OK.

Multiple channels can be selected.

Step 5 Click OK.

5.4.5 Configuring Device Parameters

Configure camera properties, video stream, snapshot, video overlay, and audio configuration for
the device channel on the platform. The platform only supports configuring the channels added
through IP in Dahua protocols.

Device configuration might vary depending on the capacities of the devices. The pages in this
section are for reference only.

5.4.5.1 Camera
Configure camera image parameters for the Daytime , Night, and Regular modes to ensure that
image quality remains high.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Device.
Step 2 Click Device Config.
Step 3 Select a device, click , and then click Parameter Setting.
Step 4 Select Camera > Camera Properties.

● To go to the device webpage, you can click Link to Device Webpage.

● PTZ will be displayed if the device supports PTZ functions.
Step 5 Select a mode from the drop-down list for Profile Management.
1. Configure profile management.
● When Profile Management is set to General, the system monitors the objects as
per regular configuration.
● When Profile Management is set to Full Time, you can set Always Enable to
Daytime or Night. The system monitors the objects based on the Always Enable
configurations.
● When Profile Management is set to Shift by time, you can drag the slider to set a
period of time as daytime or night. For example, you can set 8:00–18:00 as daytime,

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0:00–8:00 and 18:00–24:00 as night. The system monitors the objects in different
time periods based on the configurations.
2. Click Apply
Step 6 Select Camera Properties > Image to configure image parameters.

Table 5-11 Image parameters

Parameter Description
Style You can set the image style to Standard , Soft, or Vivid.
You can adjust the overall image brightness through linear tuning. The
Brightness higher the value, the brighter the image and vice versa. If this value is set
too high, images tend to look blurred.
Adjusts the contrast of the images. The higher the value, the bigger the
contrast between the bright and dark portions of an image and vice versa.
Contrast If the contrast value is set too high, the dark portions of an image might
become too dark, and the bright portions might become over-exposed. If
the contrast value is set too low, images tend to look blurry.
Adjusts color shade. The higher the value, the stronger the color and vice
Saturation versa. The saturation value does not affect the overall brightness of the
images.
Adjusts the edge sharpness of images. The higher the value, the sharper
Sharpness the edges of the image. Setting this value too high might cause noise to
appear in the image.
Changes image brightness by non-linear tuning to expand the dynamic
Gamma display range of images. The higher the value, the brighter the image and
vice versa.
Step 7 Click Exposure to set relevant parameters.

If the device that supports real wide dynamic (WDR) has WDR enabled, long exposure is
not available.

Table 5-12 Exposure parameters

Parameter Description
● 50Hz and 60Hz: With the 50/60 Hz household power supply, exposure can
be automatically adjusted based on the brightness of the scene to ensure
Anti-flicker that horizontal stripes do not appear on the image.
● Outdoor : In an outdoor scenario, you can switch the exposure modes to
achieve your target effect.

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Parameter Description

The following options are available for the different exposure modes of the
camera:
● Auto : Auto tuning of the image brightness based on the actual
environment.
● Gain Priority : Within the normal exposure range, the device adjusts itself
automatically first in the preset range of gains as per the brightness of the
scenes. If the image has not achieved the target brightness when the gains
hit the upper limit or lower limit, the device adjusts the shutter
automatically to achieve the best brightness. The gain priority mode also
allows for adjusting the gains by setting up a gain range.
● Shutter Priority : Within the normal exposure range, the device adjusts
itself automatically first in the preset range of shutter values as per the
brightness of the scenes. If the image has not achieved the target brightness
Mode
when the shutter value hits the upper limit or lower limit, the device adjusts
the gains automatically to achieve the best brightness.
● Aperture Priority : The aperture is fixed at a preset value before the device
adjusts the shutter value automatically. If the image has not achieved the
target brightness when the shutter value hits the upper limit or lower limit,
the device adjusts the gains automatically to achieve the best brightness.
● Manual : You can set up the gains and shutter values manually to adjust
image brightness.

● If the Anti-flicker is set to Outdoor, you can set the Mode to Gain Priority
or Shutter Priority.
● Exposure modes differ depending on the device.

Reduces the noise caused by multiple-frame images (at least two frames) by
3D NR
using inter-frame information between two adjacent frames in a video.

When 3D NR is On, you can set up this parameter.

Grade
The higher the grade, the better the noise reduction effect.

Step 8 Click Backlight to set up relevant parameters.

Backlight mode offers backlight correction, Wide Dynamic, and Glare Inhibition features.
● Turning on Backlight Correction avoids silhouettes of relatively dark portions in
pictures taken in a backlight environment.
● Turning on Wide Dynamic inhibits portions from becoming too bright and makes
portions that are too dark brighter, presenting a clear picture.
● Turning on Glare Inhibition partially weakens strong light. This feature is useful in a
toll gate, and the exit and entrance of a parking lot. Under extreme lighting conditions
such as a very dark location, this feature can help capture the details of the faces and
license plates.

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Table 5-13 Backlight parameters

Backlight Mode Description

● When selecting Default mode, the system adjusts exposure automatically
to adapt to the environment and make the images taken in the darkest
Backlight regions clear.
Correction ● When selecting Custom mode and setting up a custom region, the system
exposes the selected custom region to give the images taken in this region
proper brightness.

Glare inhibition. The system reduces the brightness of bright regions and
HLC
reduces the size of the halo, to make the entire image less bright.

To adapt to the environmental lighting conditions, the system reduces the

brightness of bright regions and increases the brightness of dark regions. This
ensures that objects are clearly displayed in both bright and dark regions.
Wide Dynamic

The camera might lose seconds of video recordings when switching from a
non-wide dynamic mode to wide dynamic.

The system adjusts image brightness automatically based on the

SSA
environmental lighting conditions to clearly show the details of the image.
Step 9 Click WB to set relevant parameters.
The WB feature makes the colors of the images more accurate. In WB mode, white objects
in the images appear white in various lighting conditions.

Table 5-14 WB parameters

WB Mode Description
The system automatically corrects different color temperatures to ensure that
Auto
colors are clearly displayed in the image.
The system automatically corrects scenes without manmade lighting to
Natural Light
ensure that colors are clearly displayed in the image.
The system automatically corrects outdoor scenes at night to ensure normal
Street Lamp
display of image colors.
The system automatically corrects most outdoor scenes that have natural
Outdoor lighting and manmade lighting to ensure that colors are clearly displayed in
the image.
You can set up the red gains and blue gains manually for the system to
Manual
correct different color temperatures in the environment accordingly.
You can set up custom regions. The system also corrects different color
Regional Custom
temperatures to ensure that colors are clearly displayed in the image.
Step 10 Click Day & Night to set up relevant parameters.
You can set up the display mode of images. The system can switch between Colored
mode and Black&White mode to adapt to the environment.

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Table 5-15 Day & night parameters

Parameter Description

The Day & Night settings are independent of the Config Files settings.
Mode ● Colored: The camera displays colored images.
● Auto: The camera automatically selects to display colored or black and white
images based on the brightness of the environment.
● Black&White: The camera displays black and white images.

Defines the sensitivity of the camera when switching between Colored mode
and Black&White mode.
Sensitivity

You can set up this parameter when Day & Night mode is set to Auto.

Defines the delay of the camera when switching between Colored mode and
Black&White mode. The lower the delay, the faster the switch between the
Delayed Colored mode and Black&White mode.
recording

You can set up this parameter when Day & Night mode is set to Auto.

Step 11 Click Defog to set up relevant parameters. For details on the parameters, see "Defog
parameters".
Image quality drops when the camera is placed in a foggy or hazy environment. You can
turn on Defog to make the images clearer.

Table 5-16 Defog parameters

Defog Mode Description

You can manually set up the intensity of defog and atmospheric light. The
Manual system adjusts image quality based on the settings. Atmospheric light intensity
mode can be set to Auto or Manual for light intensity adjustment.
The system automatically adjusts image quality to adapt to the conditions of
Auto
the surrounding area.
Off Defog disabled.
Step 12 Click IR Light to set relevant parameters.

Table 5-17 IR light parameters

IR Light Mode Description

You can manually set up the brightness of the IR light. The system provides
Manual
light for the images based on the preset IR light brightness.
The system adjusts the brightness of the light to adapt to the conditions of
SmartIR
the surrounding area.
Off IR light disabled.
Step 13 Click OK.
If you want to set the configuration files in a different mode, repeat the steps to complete
the configurations.

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5.4.5.2 Video
Set video parameters such as video stream, snapshot stream, overlay, ROI, saving path, and video
encryption.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Device.
Step 2 Click Device Config.
Step 3 Select a device, click , and then click Parameter Setting.
Step 4 Configure video stream.
Configure video stream parameters such as stream type, encoding mode, resolution,
frame rate, stream control, stream, I frame interval, SVC, and watermark.
1. Select Camera > Video > Video Stream.
2. Configure video stream parameters.

The default values of streams are for reference only.

Table 5-18 Video stream parameters

Parameter Description
Video Settings Indicates whether to set up the Sub Stream parameters.
● H.264: H.264B (Baseline Profile), H.264 (Main Profile), H.264H (High
Profile). Bandwidth consumption level at the same image quality: H.
264B > H.264 > H.264H.
● H.265: Main Profile encoding that consumes less bandwidth than H.
Encoding Mode
264 for the same image quality.
● MJPEG: Frame-by-frame compression, requiring large bandwidth and
high video stream to ensure clear image. For the best video image, we
recommend selecting the largest stream value for this option.

Turning on Smart Codec will cause the images to be compressed to save

storage space.
Smart Codec
When smart code is on, the device does not support sub stream 2, ROI,
nor IVS event detection.

The resolution of the videos. The max resolution might differ across
Resolution
device models.
The number of frames per second in a video. The higher the FPS is, the
FPS
more distinct and smooth the images are.

The following video stream control modes are available:

● BRC_CBR: The bit stream changes slightly around the preset value.
● BRC_VBR: The bit stream changes according to the monitored scenes.
Bit Rate Control

When the Encode Mode is set to MJPEG, BRC_CBR remains the only
option for stream control.

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Parameter Description

This parameter can be set only when Stream Ctrl is set to BRC_VBR.
Image Quality Video image quality is divided into 6 grades: Best, Better, Good, Bad,
Worse and Worst.

This parameter can be set only when Stream Ctrl is set to BRC_CBR.
Stream You can select the proper stream value from the drop-down box based on
actual scene.

The system will recommend an optimal range of stream values to users

Reference Stream
based on the resolution and FPS set up by them.

Refers to the number of P frames between 2 I frames. The range of I

I Frame Interval Interval changes with FPS.
It is recommended to set the I Interval to be two times the FPS value.

FPS is subject to layered encoding. SVC is a scalable video encoding

SVC
method on time domain.

Turn on Watermark to enable this feature.

Watermark You can verify the watermark characters to check whether the video has
been tempered with or not.

Characters used in watermark verification. The default value is

Watermark
DigitalCCTV.
3. Click Apply.
Step 5 Configure snapshot stream.
Configure snapshot parameters, including snapshot type, picture size, picture quality, and
snapshot speed.
1. On the Device Config page, select Camera > Video > Snapshot Stream.
2. Set snapshot stream parameters.

Table 5-19 Snapshot stream parameters

Parameter Description

It includes Regular and Trigger.

● Regular refers to capturing pictures within the time range set up in the
time table.
Snapshot Type ● Trigger refers to capturing pictures when video detection, audio
detection, IVS events, or alarms are triggered, provided that video
detection, audio detection, and the corresponding snapshot functions are
enabled.

mage Size Same as the resolution in Main Stream.

Sets up image quality. It is divided into 6 grades: Best, Better, Good, Bad,
Image Quality
Worse and Worst.

Sets how frequent snapshots are to be taken.

Snapshot Interval
Select Custom to manually set how frequently snapshots are taken.

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3. Click Apply.
Step 6 Configure overlay.
Configure video overlay parameters, including tampering, privacy mask, channel title,
period title, geographic position, OSD, font, and picture overlay.
1. On the Device Config page, select Camera > Video > Overlay.
2. Configure privacy mask.
a. Click the Privacy Mask tab.
b. Click to enable the function.
c. Click add icon to add a masking block. Drag the 4 corners of the block to adjust the
size and move the block to adjust its position. You can add 4 blocks at most.
3. Set the channel name to display on the video.
a. Click the Channel Name tab.
b. Click to enable the function, and then set the channel name.
c. Adjust the size and position of the name frame.
4. Set the period title to display on the video.
a. Click the Period Title tab.
b. Click to enable the function.
c. (Optional) Select Week Display for the information on the week to be displayed
on the video.
d. Adjust the size and position of the frame.
5. Click Apply.

5.4.5.3 Audio
Set audio parameters such as encoding mode, sampling frequency, audio input type, and noise
filtering.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Device.
Step 2 Click Device Config.
Step 3 Select a device, click , and then select Parameter Setting > Audio.
Step 4 Configure the parameters.

Table 5-20 Parameter description

Parameter Description

Audio settings can be enabled when video is enabled.

Audio Settings After disabling Audio Settings in Main Stream or Sub Stream sections,
the network transmits a mixed flow of videos and audios. Otherwise, the
transmitted flow only contains video images.

The encoding modes of audios include G.711A, G.711Mu, AAC, PCM, and G.
Encoding Mode 726.
The preset audio encode mode applies to audio talks.

Sampling Frequency Available audio sampling frequencies include 8K, 16K, 32K, 48K, and 64K.

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Parameter Description

The following types of audio input connected to devices are available:

Audio Input Type ● LineIn: The device must be connected to external audio devices.
● Mic: The device does not need external audio devices.

After enabling noise filtering, the system automatically filters out the
Noise Filtering
noises in the environment.
Adjusts the volume of the microphone.
Microphone Volume
Only some devices support adjusting the volume of the microphone.

Adjusts the volume of the speaker.

Speaker volume
Only some devices support adjusting the volume of the speaker.

Step 5 Click Apply.

5.5 Storage
Add storage disks that can be used to store pictures and videos. You can add net disks and local
disks.
● Net disk: Stores videos, images, and normal files.
● Local disk: Stores videos, images, normal files, and incident files.

5.5.1 Adding a Network Disk

● The storage server is required to be deployed.
● Only 1 user volume of the current network disk can be used with 1 server at the same time.
● User volume must be formatted when adding a network disk. Confirm whether you need to
back up the data.

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Storage.
Step 2 Click Network Disk.
Step 3 Click Add.
Step 4 Select server name and mode, enter the IP address of the network disk, and click Add.
● Normal mode: All volumes of the network disk will be added. The ones being used by
users will be red.
● User mode: Enter the username and password of a user. Only the volumes of the

network disk that are assigned to the user will be added.

Step 5 Restart the server.
1. Go to server IP address/config in the browser, and then log in to the configuration
system of the server.
● Server IP address: The server name selected in Step 4 .
● For first-time login, follow the on-screen instructions to complete initialization.

2. Select System Maintenance > Basic Maintenance.

3. Click Restart to restart the server.

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Step 6 Initialize a disk, and then set the disk type.

Initialization will clear all data from the disk. Please be advised.

1. Select a user volume, and then click to initialize to initialize the volume.
2. Select the disk type, and then click OK.
● Picture : Stores the pictures from event alarms, ANPR, video metadata, and other
key functions.
● Video : Stores central recordings.
● Files : Stores face images, files from MPT and EEC devices, files related to
emergencies, and those uploaded for video analysis. Pictures uploaded for person
arming are also stored under this category. This type of files will not be overwritten,
and when full capacity is reached, storage stops.

A file disk must be configured to store face images when adding persons.

5.5.2 Changing the Disk Type

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Storage.
Step 2 Click Network Disk.
Step 3 Click to show user volumes, select a user volume, and then click .
Step 4 Select the disk type, and then click OK.

When you change the disk type, the original data will be deleted. Proceed with caution.
● Picture : Stores the pictures from event alarms, ANPR, video metadata, and other key
functions.
● Video : Stores central recordings.
● Files : Stores face images, files from MPT and EEC devices, files related to emergencies,
and those uploaded for video analysis. Pictures uploaded for person arming are also
stored under this category. This type of files will not be overwritten, and when full
capacity is reached, storage stops.

5.5.3 Formatting a Disk

Background Information

Formatting will clear all data from the disk. Please be cautious.

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Storage.
Step 2 Click Network Disk.
Step 3 Select a user volume, and then click to format the volume.
Step 4 Click OK in the prompt page.

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Related Operations
Click next to the disk to format all volumes in the disk.

5.5.4 Configuring a Disk Group

Allocate disk groups for video storage.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Storage.
Step 2 Click Network Disk.
Step 3 Click Add Disk Group, enter the name of the disk group, and then select a server and
disks.
Step 4 Click Next Step.
Step 5 Select devices or channels on the left.
Step 6 Click OK.

5.6 Recording

5.6.1 Adding a Time Template

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Device.
Step 2 Click Device Config.
Step 3 Select a channel, and then add a recording plan.
Step 4 In the Recording Time drop-down list, select Create Time Template.
Creating a time template in other pages is the same. This chapter uses creating a time
template on the Record Plan page as an example.
Step 5 Configure the name and periods. You can set up to 6 periods for each day.
Select the Copy From checkbox, and then you can select a template to copy from.
● On the time bar, click and drag to draw the periods.
● You can also click to configure periods.
Step 6 Click OK.

5.6.2 Adding Recording Plans

Configure recording plans for video channels so that they can be used to schedule the recording of
videos.
You can configure 2 recording plans for each channel. One is the central recording plan for storing
videos on the server, and the other is the device recording plan for storing videos on the device.

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5.6.2.1 Adding Central Recording Plans

5.6.2.1.1 Adding Plans One by One

You can add a center recording plan for a channel.

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Device.
Step 2 Click Device Config.
Step 3 Select a channel, and then click next to Center Recording Plan.
Figure 5-2 Add a center recording plan

Step 4 Configure the parameters.

Table 5-21 Parameter description

Parameter Description
Enable Turn on or off the recording plan.
Position Videos will be stored on the device by default. It cannot be changed.
Stream Type Select Main Stream , Sub Stream 1 or Sub Stream 2.
Remarks The description for the recording plan.
Select a default time template or click Create Time Template to add a
Recording Time
new time template.
Step 5 Click OK.

5.6.2.1.2 Adding Plans in Batches

You can add a center recording plan for multiple channels at a time.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Storage
Plan.
Step 2 Click Recording Plan.
Step 3 Click Add Recording Plan.

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Step 4 Configure the parameters, and then select channels in the Recording Channel section.
Step 5 Click OK.

5.6.2.2 Adding Device Recording Plans

You can add a device recording plan for a channel.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Device.
Step 2 Click Device Config.
Step 3 Select a channel, and then click next to Device Recording Plan.
Figure 5-3 Add a device recording plan

Step 4 Configure the parameters.

Table 5-22 Parameter description

Parameter Description
Enable Turn on or off the recording plan.
Position Videos will be stored on the server by default. It cannot be changed.
Stream Type Only Main Stream is supported.
Remarks The description for the recording plan.
Select a default time template or click Create Time Template to add a
Recording Time
new time template.
Step 5 Click OK.

5.6.3 Setting the Retention Period for Recorded Videos

Background Information
For videos stored on the platform, you can configure the video retention period. When the storage
space runs out, newly recorded videos will overwrite the oldest videos automatically.

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Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Device.
Step 2 Click Device Config.
Step 3 Select a device, and then click next to Video Storage Config.
Step 4 Configure the video retention period, and then click to enable the configuration.
Step 5 Click OK.

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6 Function Configuration
This chapter introduces the basic functions, such as event and alarm, map, people and vehicle
information, traffic and AR.

6.1 Event
You need to set event configuration for devices and their channels to display events on the
platform.

6.1.1 Adding an Event for a Device

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Device.
Step 2 Click Device Config.
Step 3 Select a channel or a device, and then click next to Event Info.
Step 4 Configure the event. For details, see "6.1.2 Adding an Event for Multiple Devices".

6.1.2 Adding an Event for Multiple Devices

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Event.
Step 2 Click Add.
Step 3 Configure the event source.

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Figure 6-1 Configure event source

● Before configuring the event, check whether channel features match the event type.
Otherwise the event type cannot be selected as the alarm source. To configure
channel features, see "5.4.3 Modifying Device Information".
● If Alarm Input Channel is selected, check whether the Triggered Event that you

selected matches the alarm type. Otherwise, the event will not be triggered.
Step 4 Click Event Attribute, and then configure parameters as required.
Configure alarm priority so that you can quickly know the priority level of an alarm when
you receive an alarm on the client.
Step 5 Click next to linkage actions to configure them.
● To link a video, click next to Link Cameras, and then select a camera to be linked.

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Table 6-1 Link cameras

Parameter Description
Select the video channels to play and record videos.
Event Source
The camera of the alarm is linked when the alarm occurs.
Bound Camera
Camera If the alarm channel is bound to a video channel, you can view the
video of the bound channel. To bind a channel, see "5.4.4 Binding
Channels" .
Select Camera
Select a camera so that you can view the video being recorded by it
when the associated alarm is triggered.

Event Recording Starts recording when an alarm is triggered.

The stream type of recording videos. Main stream has higher quality than
Stream Type
sub stream, but consumes more storage and bandwidth than sub stream.
Recording Time The duration of recordings when an alarm is triggered.
Where the alarm video starts to play. It is the length of the video prior to
Prerecording Time
the alarm.
● To link a snapshot, click next to Trigger Snapshot, and then select a camera to be
linked.
● To link a PTZ action, click next to Link PTZ, and then select the PTZ channels and
presets to be linked.
● To link alarm output, click next to Alarm Output, select an alarm output channel
to be linked.
● To link audio and light, click next to Link Audio and Light, select an audio and
light channel to be linked, and then set the duration.
● To play alarm videos on the video wall, click next to Link Video Wall, select a
camera on the left of the page, and then select a video wall window on the right of the
page.

Make sure that you have added decoders to the platform, configured video wall and
set alarm window.
● To link email, click next to Email, select an email template, and then select or enter
an email address. After you enter an email address, press Enter.
To create an email template, select Add Email Template from the Email Template
drop-down list.

Make sure that an email server is configured for the platform. For details, see "5.3.11
Configuring an Email Server".
Step 6 Select the user to be notified.
When online, the user that is selected will receive the notifications when an alarm is
triggered. If you want to add new users, see "5.2.2 Adding Users".
Step 7 Click OK.

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6.2 Configuring Alarm Style

There are 2 modes for opening alarm linkage videos: As a pop-up and open directly in live view.
You can also choose not to open it.
● As pop-up: Log in to the client, On the Home page, click Configuration, and then select Local
Config > Alarm. In Mode of Opening Alarm Linkage Videos, select As Pop-up. When an
alarm is triggered, the linkage videos are displayed as a pop-up.
● Open in live view: Log in to the client, On the Home page, click Configuration, and then select
Local Config > Alarm. In Mode of Opening Alarm Linkage Videos, select Open in Live View.
Right-click on a live view window, and then select Set as Alarm Window. When an alarm is
triggered, the linked videos are displayed in the selected window. You can set multiple windows
as alarm windows at the same time.

6.3 Map
Prerequisites
Completed basic configurations for the platform. For details, see "5 Basic Application
Configuration".
Before using the map, you must add one first, and then mark devices and channels on it. Otherwise,
map is unavailable in modules such as Emergency Processing and Traffic Management. On the
map, you can view alarm notifications, live videos, and recordings.
You can add a GIS map. Currently the platform only supports Google Map.
● Online map: All information on the map will be up-to-date.
● Offline map: You need to obtain the offline map package first. Also, information on the map will
not be updated.

6.3.1 Adding a Map for the First Time

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Map.
Step 2 Click Configure Maps.
Step 3 Select a map type, and then set parameters.
● Online map

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Figure 6-2 Configure online map

1. Select Online.
2. Configure the map link. Click Test to check whether the link is valid.
3. Configure map information, and then click OK.
● Offline map

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Figure 6-3 Configure offline map

1. Select Offline.
2. Click Import and import offline map.
3. Configure map information, and then click OK.

6.3.2 Editing Map Parameters

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Map.
Step 2 Click of the map you need to edit.
Step 3 Edit the parameters, and then click OK.

6.3.3 Marking Devices

Link a device to the map by dragging it to the corresponding location on the map according to its
geographical location.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Map.
Step 2 Click the map.
Step 3 Drag the device channel from the left device tree to the corresponding location of the
map.

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6.3.4 Unmarking Devices

Remove a marked device from the map.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Map.
Step 2 Click the map.
Step 3 Remove a marked device.
● Select
1. Click Select, and then click a device to select it.
2. Click Delete Device on the top of the map.
● Pane
1. Click Pane, and then draw a frame on the map to select devices. Select devices
from the prompt device list.
2. Click or click Delete Device on the top of the map.

6.3.5 Relocating Marked Devices

Adjust the location of marked devices.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Map.
Step 2 Click the map.
Step 3 Click Move to, and then drag the device to adjust the location on the map.

6.3.6 Map Information

6.3.6.1 Filtering Devices

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Map.
Step 2 Click the map.
Step 3 Click Show Devices, and select the device type that you want to display on the map.

6.3.6.2 Adding Sub Map

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Map.
Step 2 Click the map.
Step 3 Click Add Sub-Map.
Step 4 Enter the sub map name, upload the picture, and then click OK.

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6.3.6.3 Measuring Distance

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Map.
Step 2 Click the map.
Step 3 Select Box > length.
Step 4 Connect two points with a line on the map (double-click to finish drawing), and then the
distance between the points is displayed.

6.3.6.4 Measuring Area

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Map.
Step 2 Click the map.
Step 3 Select Box > Area.
Step 4 Select a region on the map (double-click to finish drawing), and then the area is
measured.

6.3.6.5 Marking Important Information

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Map.
Step 2 Click the map.
Step 3 Select Box > Add Mark.
Step 4 Click the location that needs to be marked, and then enter the name and remarks.
Step 5 Click OK.
Click the mark to view the details; click Delete on the detail page to delete the mark.

6.3.6.6 Resetting Map

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Map.
Step 2 Click the map.
Step 3 Select Box > Reset to restore the map to its initial position and zoom level.

6.3.6.7 Clearing Distance and Area Measurement

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > Basic Config > Map.
Step 2 Click the map.
Step 3 Click Clear to delete all information on distance and area measurement.

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6.4 Person and Vehicle Information

6.4.1 Managing People
You add people to a database for management. When using the arming or traffic control function,
you can set a people database used for comparison.

6.4.1.1 Adding a Person Database

Create person databases first, so that you can assign different people to different databases when
adding them. This is useful when managing and arming a large number of people.

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Person
and Vehicle Info.
Step 2 Click Person List , and then click in the Person Database area to add a person
database.
Figure 6-4 Add a person database

1. Enter a name for the database and some marks, and select a corresponding type from
Database Type.

The types of person database include general database and police vehicle arming
database, which correspond to general arming and police vehicle arming respectively.
2. Click Add to finish the process, or Save and Add Person to start adding people to the
database.
The platform supports adding people one by one or in batches. See "6.4.1.3 Adding a
Person" and "6.4.1.4 Adding People in Batches" respectively.

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6.4.1.2 Deleting a Person Database

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Person
and Vehicle Info.
Step 2 Click Person List.
Step 3 In the list of person databases, click to select a person database, and then click to
delete it.
When a person database is deleted, all the information on the people in this database will
also be deleted.

6.4.1.3 Adding a Person

Background Information
Add people to a database one by one. This method applies to when you only need to add a few
people. If you need to add a large number of people, you can add them in batches.

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Person
and Vehicle Info.
Step 2 Click Person List.
Figure 6-5 Add a person

Step 3 Select a database, and then click Add.

Step 4 Enter the information on the person.

The name can be up to 50 characters. Letter-number combination is supported.

Step 5 Hover over the profile, and then click Upload to select a picture or click Snapshot to take
a photo.

● To take a snapshot, your computer must have a camera or connected to one.

● Click Snapshot, and then you can see the requirements of a picture. Follow these
requirements when you choose to upload a picture. The general database can upload
up to 4 MB of facial images. If the database is a police vehicle arming database, the
images to be uploaded can be up to 30 KB.
● Click on the Snapshot page, and then you can select camera, pixel format,
resolution, and image quality. These settings are only effective with the current client.
Step 6 Click OK.

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6.4.1.4 Adding People in Batches

If you have the information on people, you can add quickly them in batches.
Background Information
If the database is a police vehicle arming database, and it is being sent, then people cannot be
imported.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Person
and Vehicle Info.
Step 2 Click Person List.
Step 3 Select a database, and then click Import.
Step 4 Click Download Template, and then save the file to your computer.
Step 5 Unzip the file from the last step to get an excel file and a sample picture.
Step 6 Enter the information on the people you want to add, and prepare their pictures based on
the sample.

Read carefully the instructions on the template to make sure that all information is
correct.
Step 7 Compress the excel file and the pictures into a .zip file.

● You can add up to 10000 people at a time, and the .zip file must not exceed 1 GB.
● The general database can upload up to 4 MB of facial images. If the database is a
police vehicle arming database, the images to be uploaded can be up to 30 KB.
Step 8 Click Import File, and then select the .zip file.
Step 9 Click OK.

● If import failed, you can download the excel file that contains which person failed to
be imported and the reason.
● The .zip file cannot be read. You can compress the files and try again.

6.4.1.5 Editing Person Information

You can edit the information on people in case of change and update.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Person
and Vehicle Info.
Step 2 Click Person List.
Step 3 Select the database where the person you want to edit is located, and then click of the
person.
Step 4 Edit the information.
Step 5 Click OK.

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6.4.1.6 Exporting Person Information

You can export some or all person information in a person database for data backup. This method
can also be used to edit the information on people and then quickly applied them to the platform.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Person
and Vehicle Info.
Step 2 Click Person List.
Step 3 Select person information that you want to export or select nothing.
Step 4 Click Export, and then set the export parameters.
Step 5 Click OK.
You are navigated to the Task Management page.

6.4.1.7 Deleting a Person

Delete the person information if you do not need it anymore.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Person
and Vehicle Info.
Step 2 Click Person List.
Step 3 Select a database.
Step 4 Click to delete a person.
You can also select multiple persons, and then click Delete to delete them in batches.

6.4.2 Managing Vehicle Information

You add vehicles to a database for management. When using the arming or traffic control function,
you can set a vehicle database used for comparison.

6.4.2.1 Adding a Vehicle Database

Create vehicle databases first, so that you can assign different vehicles to different databases when
adding them. This is useful when managing and arming a large number of vehicles.

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Person
and Vehicle Info.
Step 2 Click Vehicle List , and then click in the Vehicle Database area to add a vehicle
database.

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Figure 6-6 Add a vehicle database

1. Enter a name for the database and some marks, and select a corresponding type from
Database Type.

The types of vehicle database include general database and police vehicle arming
database, which correspond to general arming and police vehicle arming respectively.
2. Click Add to finish the process, or Save and Add Vehicle to start adding vehicles to
the database.
The platform supports adding vehicles one by one or in batches. See "6.4.2.2 Adding a
Vehicle" and "6.4.2.3 Adding Vehicles in Batches" respectively.
Step 3 In the list of vehicle databases, click to select a vehicle database, and then click to
delete it.
When a vehicle database is deleted, all the information on the vehicles in this database
will also be deleted.

6.4.2.2 Adding a Vehicle

Background Information
Add vehicles to a database one by one. This method applies to when you only need to add a few
vehicles. If you need to add a large number of vehicles, you can add them in batches.

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Person
and Vehicle Info.
Step 2 Click Vehicle List.

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Figure 6-7 Add a vehicle

Step 3 Select a database, and then click Add.

Step 4 Enter the information on the vehicle.
Step 5 (Optional) Click to enable owner information, and then enter the information on the
owner of this vehicle.
Step 6 (Optional) Click to enable unit information, and then enter the information on the
unit of this vehicle.
Step 7 Click OK.

6.4.2.3 Adding Vehicles in Batches

If you have the information on vehicles, you can add quickly them in batches.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Person
and Vehicle Info.
Step 2 Click Vehicle List.
Step 3 Select a database, and then click Import.
Step 4 Click Download Template, and then save the file to your computer.
Step 5 Enter the information on vehicles according to the requirements specified in the excel file.

Read carefully the instructions on the template to make sure that all information is
correct. A general database can store up to 50,000 pieces of vehicle information, while a
police vehicle arming database can store up to 30,000 pieces of vehicle information.
Step 6 Click Import File, and then select the excel file.
Step 7 Click OK.
The following occasions might occur:
● If import failed, you can download the excel file that contains which vehicle failed to
be imported and the reason.
● The excel file cannot be read. You can try again by importing the excel file again.

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6.4.2.4 Editing Vehicle Information

You can edit the information on vehicles in case of change and update.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Person
and Vehicle Info.
Step 2 Click Vehicle List.
Step 3 Select the database where the vehicle you want to edit is located, and then click of the
vehicle.
Step 4 Edit the information.
Step 5 Click OK.

6.4.2.5 Exporting Vehicle Information

You can export some or all vehicle information in a vehicle database for data backup. This method
can also be used to edit the information on vehicles and then quickly apply them to the platform.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Person
and Vehicle Info.
Step 2 Click Vehicle List.
Step 3 Select vehicle information that you want to export or select nothing.
Step 4 Click Export, and then set the export parameters.
Step 5 Click OK.
You are navigated to the Task Management page.

6.4.2.6 Deleting Vehicles

Delete the vehicle information if you do not need it anymore.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Person
and Vehicle Info.
Step 2 Click Vehicle List.
Step 3 Select a database.
Step 4 Click to delete a vehicle.
You can also select multiple vehicles, and then click Delete to delete them in batches.

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6.5 Configuring Traffic

6.5.1 Configuring Violation
Configure the information on the areas you want to monitor for traffic violations, and the synthesis
rules of the images that are generated when these violations are committed and act as evidence.

6.5.1.1 Configuring Detection Areas

A detection area is defined by 2 devices or channels on the start and end detection points. You can
monitor different violation types for different detection areas, including speed measurement,
parking, and lane change.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Violation
Config.
Step 2 Select Detection Area Config > Detection Area Violation.
Step 3 Click Add.
Step 4 Click Start Detection Point , and then click Add.
Step 5 Select a channel from the device tree, and then enter a name for this detection point,
such as "5th Avenue Beginning", and then click OK.
Step 6 Repeat the last step to add the device or channel to the end detection point.
Step 7 Enter a name for this detection area, and then select the devices on the start and end
detection points you just added.
Step 8 Configure violation types.
● Average speed measurement

Click to enable this violation type. Configure the length of the area, and the
minimum and maximum speed limit. The vehicles driving below the minimum speed
limit or above the maximum speed limit will commit a violation.
● Parking

Click to enable this violation type. Enter a duration, which can be up to 60

minutes, and vehicles parking in this detection area for longer than the defined
duration will commit a violation.
● Lane change

Click to enable this violation type. Enter a period, which can be up to 60 minutes.
Vehicles will not commit a violation if they change the lane for shorter than the
defined period.
Step 9 Click OK.

6.5.1.2 Configuring Image Synthesis Rules

You can configure how the images generated after violations are committed are arranged in 1
image.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Violation
Config.
Step 2 Select Section Config > Image Synthesis.

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Step 3 Click Add, and then configure the parameter.

Table 6-2 Parameter description

Parameter Description
Select
Detection Select which detection area this rule applies to.
Area
Enter a name for this rule to differentiate it from others, such as XX Tunnel-
Plan Name
Speeding.
Violation
Select which violation type this rule applies to.
Type
Image Layout Select how the images are arranged, vertically or horizontally.
Configure the image size. The larger the image, the better the quality of the image.
Image Size
But this requires more disk space.
Used to remove OSD information that was added to the image when it was
Clear OSD
originally taken. For example, if you select Up and enter 20 for the size, then 20%
Info
of the content from top down will be cropped.

Displays customized information in the final image.

OSD Overlay Click to add violation details to the image. You can enter additional information
in the input boxes on the side of a detail. Click to add a line break between two
lines.

Step 4 Click OK.

6.5.2 Configuring a Ticket Template

Customize how the tickets will be generated when different violations are committed.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Violation
Config.
Step 2 Click Ticket Template.
Step 3 Select a violation type.
Step 4 Edit the content of the ticket on the right.
The content includes type face, font size, information about the violation, and more. For
example, click Violation Type on the top and then it will be inserted into the ticket and
displayed in red. When the ticket is generated, it will be automatically replaced with the
actual violation type that was committed. You can also click Image to add a custom
image to the template.
Step 5 Click Save.

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6.5.3 Configuring Traffic Restrictions

For traffic restriction, you can configure rules on key vehicles, rules on odd-even license plates, rules
on plate last number, and rules on all vehicles. In one day, multiple violations of different restriction
rules will only be recorded once.
● A restriction rule for key vehicles is when certain vehicles commit violations by entering
specified areas within specified periods.
● An odd-even license plate rule is when vehicles that have license plates with an odd or even
number as the last character commit violations by entering specified areas within specified
periods.
● A traffic restriction rule on plate last number is when vehicles that have license plates with the
last number the same as the configured number commit violations by entering specified areas
within specified periods.
● An all vehicles rule is when any vehicle commits violations by entering specified areas within
specified periods.

6.5.3.1 Configuring Driving Areas

A driving area is defined by channels. A vehicle will be captured when they enter a driving area. You
can configure different driving areas to apply various restriction rules.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Violation
Config.
Step 2 Click Traffic Restriction Config.
Step 3 Click Add.

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Figure 6-8 Add a driving area

Step 4 Click the drop-down list of Driving Area , and then click Add.
Step 5 Enter a name for the driving area, and then select all the channels in this driving area.
A vehicle will be considered as violating traffic restriction rules if captured by any channel.
In one day, multiple violations of a same restriction rule will only be calculated as one
violation.
There are two ways to select channels.
● From the device tree
● From the map

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Figure 6-9 Select channels from map

1. Click on the upper-right of the page to enter Map.

2. Select Pane , Circle, or Polygon, and then click to draw an area to include the
ANPR cameras that are needed.
3. Confirm the channels selected, and then click OK.
Step 6 Click OK.

6.5.3.2 Configuring Restriction Rules for Key Vehicles

The platform captures specified license plate or vehicle type when vehicles enter the driving area
during the defined detection time and records the intrusion as a violation.
Prerequisites
A restriction rule for key vehicles can be applied to vehicle databases and/or certain vehicle types. If
you choose to apply the rule to vehicle databases, you must create vehicle databases and add
target vehicles to them. See "6.4.2 Managing Vehicle Information".

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Violation
Config
Step 2 Select Traffic Restriction Config.
Step 3 Click Add, and then configure the parameters.

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Table 6-3 Parameters description

Parameter Description
Rule Name Enter a name for this rule to differentiate it from others.
Traffic Restriction
Select Key Vehicle Restriction.
Type
Traffic Restriction
Vehicle
You must configure Traffic Restriction Vehicle or Vehicle Type. If you
configure both, the rule would be effective on vehicles that meet both
conditions.
Traffic Restriction Vehicle : Select one or more vehicle databases, and
then this rule will be applied to all the included vehicles. Click Add Vehicle
Vehicle Type
Database and you can go to the configuration page for vehicle databases.
For details, see "6.4.2 Managing Vehicle Information".
Vehicle Type : Select one or more vehicle types, including large bus, heavy
truck and other 8 types.

Execution Time Execution Time : Select a period for this rule to be effective.
Time Template : Select a time template to schedule when the rule is to
take effect within a week. Click to view when this rule will take effect
Time Template during the week according to the selected time template.
You can click Add time template to create your own time template if the
existing ones are not appropriate. See "5.6.1 Adding a Time Template".

Select one or more driving areas that the defined vehicles will be captured
Driving Area and considered to have violated the restriction rule. For how to configure
driving areas, see "6.5.3.1 Configuring Driving Areas".
Step 4 Click OK.

6.5.3.3 Configuring Odd-even License Plate Rule

An odd-even license plate rule is that vehicles with license plates that the last character is an odd or
even number will be captured and considered to have violated the rule when they enter specified
areas within specified periods.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Violation
Config.
Step 2 Select Traffic Restriction Config.
Step 3 (Optional) On the top of the rules list, click Odd-even License Plate Rule.
Select Odd Day and Odd License Plates Allowed or Odd Day and Even License Plates
Allowed, and then click OK.
● Odd day and odd number license plates allowed: When the date is an odd number,
such as 21st, vehicles with license plates that the last character is an odd number will
not be captured when they enter specified driving areas. When the date is an even
number, such as 22nd, vehicles with license plates that the last character is an even
number will not be captured when they enter specified driving areas.

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● Odd day and even number license plates allowed: When the date is an odd number,
such as 21st, only vehicles with license plates that the last character is an even number
will not be captured when they enter specified driving areas. When the date is an even
number, such as 22nd, vehicles with license plates that the last character is an odd
number will not be captured when they enter specified driving areas.

This is a global configuration, which affects all the odd-even plate number rules including
those already added. Please configure with caution.
Step 4 Click Add, and then configure the parameters.

Table 6-4 Parameters description

Parameter Description
Rule Name Enter a name for this rule.
Traffic Restriction
Select Odd-Even License Plate Rule.
Type
Execution Time Execution Time : Select a period for this rule to be effective.
Time Template : Select a time template to schedule when the rule is to
take effect within a week. Click to view when this rule will take effect
Time Template during the week according to the selected time template.
You can click Add time template to create your own time template if the
existing ones are not appropriate. See "5.6.1 Adding a Time Template".

Select one or more driving areas for vehicles to be captured in and

considered as having violated the rule. These vehicles have license plates
Driving Area with an odd or even number as the last character, and they enter during
the specified period. For how to configure driving areas, see "6.5.3.1
Configuring Driving Areas".
Step 5 Click OK.

6.5.3.4 Configuring Last Number Restriction

A traffic restriction rule on plate last number is when vehicles that have license plates with the last
number the same as the configured number commit violations by entering specified areas within
specified periods.
Procedure
Step 1 Log in to the client. On the Home page, click Configuration, and then in the App Config
section, select Violation Config.
Step 2 Select Traffic Restriction Config.
Step 3 Click Add, and then configure the parameters.

Table 6-5 Parameters description

Parameter Description
Rule Name Enter a name for this rule.
Traffic Restriction
Select Traffic Restriction for Plate Last Number.
Type

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Parameter Description

Select the numbers that will be restricted for each day. There is no limit on
Last Number of how many you selected.
Restricted License By default, it is 1 and 0 for Monday, 2 and 8 for Tuesday, 3 and 7 for
Plates Wednesday, 4 and 6 for Thursday, 0 and 5 for Friday, and none for Saturday
and Sunday.

Execution Time Execution Time : Select a period for this rule to be effective.
Time Template : Select a time template to schedule when the rule is to
take effect within a week. Click to view when this rule will take effect
Time Template during the week according to the selected time template.
You can click Add time template to create your own time template if the
existing ones are not appropriate. See "5.6.1 Adding a Time Template".

Select one or more driving areas for vehicles to be captured in and

considered as having violated the rule. These vehicles have license plates
Driving Area with an odd or even number as the last character, and they enter during
the specified period. For how to configure driving areas, see "6.5.3.1
Configuring Driving Areas".
Step 4 Click OK.

6.5.3.5 Configuring Restriction Rules for All Vehicles

An all vehicles rule is when whatever vehicle commits violations by entering specified areas within
specified periods.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Violation
Config.
Step 2 Select Traffic Restriction Config.
Step 3 Click Add, and then configure the parameters.

Table 6-6 Parameters description

Parameter Description
Rule Name Enter a name for this rule to differentiate it from others.
Traffic Restriction
Select All Vehicles.
Type
Execution Time Execution Time : Select a period for this rule to be effective.
Time Template : Select a time template to schedule when the rule is to
take effect within a week. Click to view when this rule will take effect
Time Template during the week according to the selected time template.
You can click Add time template to create your own time template if the
existing ones are not appropriate. See "5.6.1 Adding a Time Template".

Select one or more driving areas that the defined vehicles will be captured
Driving Area and considered to have violated the restriction rule. For how to configure
driving areas, see "6.5.3.1 Configuring Driving Areas".

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Step 4 Click OK.

6.5.4 Configuring List of Violation Exemptions

For special vehicles, such as police vehicles and ambulances, you can add them to the exemption
list so that they will not be detected as violating traffic regulations.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Violation
Config.
Step 2 Select List of Violation Exemptions.
Step 3 Click Add, and then configure the parameters.

Table 6-7 Parameters description

Parameter Description
If you only need to add a few vehicles, you can add them one by one. If you
need to add a large number of vehicles, you can add them in batches by
Add Type
vehicle databases. For how to configure vehicle databases, see "6.4.2
Managing Vehicle Information".
Plate No. Enter the license plate number of the vehicle.
Vehicle Color Select the color of the vehicle.
Vehicle Owner Name Enter the name of the owner of the vehicle.
Select the duration within which the vehicle will not be detected as
Execution Time
violating traffic regulations.
Reason Select why the vehicle is exempted.
Note Enter extra information about this vehicle as needed.
Step 4 Click OK.

6.6 Configuring Traffic Flow

Configuring intersections, road sections, and road conditions to calculate traffic flow at
intersections and road sections, and determine whether the road is congested.

6.6.1 Configuring Road Network

Define intersections and road sections on the map, and then link them to corresponding traffic flow
devices. Traffic flow will be counted for these intersections and roads.
Prerequisites
Complete the basic configurations:
1. Configure traffic flow rules on the traffic flow devices. For details, see the user manual of the
device.
2. Add traffic flow devices to the platform. When you add the devices, you need to select the
Device Category to ANPR. If you want to add a lot of devices, you can add them in batches. For
details, see "5.4.2.1 Adding Devices One by One"; if you only need to add a few devices, you can
add them one by one. For details, see "5.4.2.3 Importing Devices".
3. You must configure a GIS map first. For details, see "6.3.1 Adding a Map for the First Time".

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4. Mark the traffic flow devices on the map. You can link them to different directions of an
intersection later.

If you do not mark the devices on the map, you will not see any device when you are
configuring an intersection and need to link devices to its directions.

6.6.1.1 Configuring Intersection

Define intersections on the map, and then link them to corresponding traffic flow devices. Traffic
flow will be counted for these intersections.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Road
Network Config.
Step 2 Click Intersection , and then click Add.
Step 3 According to the directions of the intersection, enable all its directions by selecting the
check boxes.
Figure 6-10 Configure road directions

Step 4 Enter a name for the intersection, click Mark Point, and then click on the map to mark the
intersection.
Step 5 Click next to Bound Device, and then link devices to different directions.
1. Select the arrow of the direction you want.
2. Click , and then select the traffic flow devices.

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Only devices within a 100-meter radius will be displayed.

3. Select the direction of the device, entrance or exit of the intersection.
4. Repeat the last two steps to link traffic flow devices for other directions.
Step 6 Click Save.

6.6.1.2 Configuring Road Section

A road section is defined by intersections. The traffic flow statistics for a road section will be
generated according to the traffic flow data of all intersections of this road section.
Prerequisites
You must configure intersections first. See "6.6.1.1 Configuring Intersection".

Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Road
Network Config.
Step 2 Click Road Section , and then click Add.
Step 3 Click Draw Line, and then click the intersection that is to be one end of this road section
first, and then another intersection to be the other end.

The length of the road section will be automatically calculated. If it is far from the actual
length, you can enter the length yourself.
Step 4 Enter a name for the road section.
Step 5 Select the direction that vehicles are driving on the road section.
Step 6 Click Save.

6.6.2 Configuring Road Condition

Configuring the average speed to determine whether the road is congested.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > Road
Network Config.
Step 2 Click Road Condition Config.
Road Condition Config is disabled by default. You can enable, disable and modify it.

There are 4 types of road conditions, including Heavily Congested , Congested, Slow
and Smooth. The corresponding judge conditions and colors can be set for the road
conditions.

6.7 Configuring Emergency

Mark an area on the map and link police officers and devices to it. When an emergency in the area
occurs, emergency dispatchers can coordinate the police officers in the area to respond to the
emergency. Define areas that are appropriate to your needs, such as cities or jurisdictional areas.

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Add police vehicles to the platform and link them to their MDVRs, so that you can search for the
track of the police vehicles.
Prerequisites
● You must configure the GIS map first. See "6.3.2 Editing Map Parameters".
● Add police officers. See "5.2 Client Permissions".
● Add MPT devices that police officers use and the MNVR or MDVR devices in police vehicles. See
"5.4.2 Adding Devices".

6.7.1 Adding an Area

Adding an area is for processing emergencies. You can set the area in the map or import the area
information through templates.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config >
Emergency Config.
Step 2 Add an area.
● Set an area on the map: Click Add, mark an area on the map, enclose the area or
double-click to finish, and then click .
● Import areas through the template: Click Import to download the area import
template. Fill in the information based on the template requirements, such as
longitude and latitude. And then click Import File or Click Here to Select File to
upload the table. The system will automatically connect the area in the order of
longitude and latitude points.

You can only import up to 10 areas at a time.

Step 3 In the pop-up, enter a name for the area.
Step 4 Click Bind Police Officer, and then link police officers to this area.
Step 5 Click Bound Police Vehicle, and then link police vehicles to this area.
Make sure the police vehicle was configured. For details, see "6.7.4 Adding Police
Vehicles".
Step 6 Configure the style of the area, such as the line style and width.
Step 7 Click OK.

6.7.2 Modifying the Area Range

You can change the range of an area in case of change or update.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config >
Emergency Config.
Step 2 Click for an area.
Step 3 Hover your mouse on the lines of the area, and then a moving dot will appear.
Step 4 Drag the moving dot to adjust the range of the area.
Step 5 Click OK.

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6.7.3 Editing Area Information

You can edit the information on an area in case of information change or update.
Log in to the client. On the Home page, select Configuration > App Config > Emergency Config.
Click for an area, and then edit the information.

6.7.4 Adding Police Vehicles

Add police vehicles to the platform, and link them to their MDVRs, so that you can search for the
vehicle track on the map.

● One MDVR can only be linked to one plate number.

● A maximum of 200 vehicles can be added.

6.7.4.1 Adding Police Vehicles One by One

Add police vehicles to the platform one by one. This method applies to when you only need to add
only a few vehicles. If you need to add a large number of vehicles, you can add them in batches.
Background Information
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config >
Emergency Config.
Step 2 Click Police Vehicle Config.
Step 3 Click Add.
Step 4 Fill in the plate number, and select the vehicle type and the corresponding MDVR. Select
the vehicle brand and enter the note as needed.
Step 5 Click OK.

6.7.4.2 Importing Police Vehicles in Batches

If you have the information on the vehicles, you can add quickly them in batches. Then, enter the
edit mode to link MDVR or MNVR.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config >
Emergency Config.
Step 2 Click Police Vehicle Config.
Step 3 Click Import , and then click Download the template, and then save file to your
computer.
Step 4 Enter the information on vehicles according to the requirements specified in the Excel file.
Step 5 Click Import File or the area below to select the file from your computer.
Imported vehicle information is displayed on the top of the list.

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6.7.5 Exporting Police Vehicle Information

You can export some or all police vehicle information to your local computer. This method can be
used to edit the information of police vehicles in batches and then quickly apply them to the
platform.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config >
Emergency Config.
Step 2 Click Police Vehicle Config.
Step 3 Select some or all police vehicle information, and then click Export.
Step 4 Enter the login password, select the export range and the export format, and then click
OK.
The file is exported to a specified path. Open the path according to the prompt.

6.7.6 Editing Police Vehicle Information

You can edit the information of police vehicles in case of change and update.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config >
Emergency Config.
Step 2 Click Police Vehicle Config.
Step 3 Click ，and then edit the information as needed.
Step 4 Click OK.

6.7.7 Deleting Police Vehicles

You can delete police vehicles that are no longer needed.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config >
Emergency Config.
Step 2 Click Police Vehicle Config.
Step 3 Click to delete a police vehicle, or select multiple police vehicles and then click Delete.

6.8 Analyzing Real-time Videos

Smart devices added to the platform can be used to analyze the real-time videos and image
streams of a channel for faces, human bodies, vehicles and non-motor vehicles. You can view the
results in DeepXplore.
Procedure
Step 1 Log in to the client. On the Home page, click Configuration, and then in the App Config
section, select Intelligence Config.
Step 2 Click Add.
Step 3 Select one or more target types.

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Face cannot be selected with other types of targets.

Step 4 Select an analysis type.
Image means real-time image streams, and Video means live video stream. If you select
Video, you also need to select a smart device to do the analyzing tasks.
Step 5 Select the channel you want to analyze from the Channel to be Analyzed drop-down
box.

Only one channel can be analyzed per task.

Step 6 Click Save.

6.9 Configuring AR

6.9.1 Adding a Tag Template

You can only configure up to 50 tag templates.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > AR
Config.
Step 2 Click Template Config.
Step 3 Click Add to add a tag template.
1. Select a Template Type, and enter the template name.
2. Select Horizontal Layout or Vertical Layout.
3. Double-click the component on the left to add it to the template editing area on the
right.

When adding a tag, the tag name must be entered and the tag priority must be
configured.
4. Click Save and OK.

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Figure 6-11 Add a tag template

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6.9.2 Configuring System Name

Configure the system name and display it on the AR of the platform client.
Procedure
Step 1 Log in to the client. On the Home page, select Configuration > App Config > AR
Config.
Step 2 Click System Name Config.
Step 3 Enter System Name , and click Preview to view the display.
Step 4 Click OK.

Click Default can restore the default system name.

Figure 6-12 Configure system name

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7 Application
7.1 City Video Surveillance Center
7.1.1 Viewing Live Video
The monitoring center provides integrated real-time monitoring applications for scenarios such as
CCTV center, allowing you to get information that you are interested in.

7.1.1.1 Configuring Window Number

The number of windows equals to how many live videos you can play at the same time. For
example, if there are four windows, you can view live videos from four channels at the same time.
You can not only split the windows equally, but you can also customize the window style.
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Step 2 Click on the upper-right corner to set four, nine, or 16 windows.

You can click to set other numbers of windows, which can be up to 64.
Step 3 Click on the upper-right corner, click , and then you can customize the window
number and style. For example, see the figure below for setting eight windows into four
rows and two lines.

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Figure 7-1 Customize window style

7.1.1.2 Viewing Channels

View live videos from channels.
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Step 2 View channels.
● In the device tree, double-click a channel or drag a channel to a window on the right
to view its live video.
● Double-click an organization to view live videos of all channels under it.
If the number of channels is greater than the available windows, the platform will
display them in different pages. Click the buttons above the windows to go to other
pages.

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7.1.1.3 Viewing Real-time Events

On the event panel on the monitoring page, you can view events of different types.
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Step 2 Select channels and start monitoring.
Step 3 Click the on the upper-right corner to open the event panel.
Click the icon again to close the panel.
Step 4 Select an event type, and only corresponding events are displayed.
refers to all, target recognition, ANPR, video metadata, and road events (the
module needs to be purchased first), respectively.
● Click an event card, and the complete snapshots are displayed.
● You can also view the recorded video, capture records, arm faces and vehicles, and
trigger alarms by clicking corresponding icons. Functions might differ depending on
the actual event type.
● Click ANPR to view the license plate recognition records, including snapshot time,
license plate number, vehicle brand, vehicle color, and vehicle speed.
● Click the card of a road event, and you can process the event by confirming its event
type and whether it is a false alarm.
● On the bottom of the panel, click / to start or stop refreshing. Click to clear all
records. Click to go to the top.

New capture records will not be displayed when you stop refreshing them.
When you click the card for details, the system stops refreshing the data. When you
cancel the selection, the refreshing continues.

7.1.1.4 View
The current layout and resources can be saved as a view for quick play next time. For example,
there are four cameras with four channels at the front gate of a building. You can set the windows
to four, drag the channels of the cameras to the windows to open their live videos, and then save
this layout to a view named "Front Gate". Later, you can just double-click the Front Gate view to
open and view live videos of these four cameras at the same time.

7.1.1.4.1 Creating a View Group

Views can be assigned to different view groups for easy management.

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Step 2 Click View.
There is a root group named View by default.
Step 3 Right-click View , and then click New Group.
Step 4 Enter a name for the group, and then click OK.

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Related Operations
Right-click a group and you can rename or delete it.

7.1.1.4.2 Creating a View

Save the current window layout and channels that you are viewing to a view.

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Step 2 Set up the style and number of windows. For details, see "7.1.1.1 Configuring Window
Number".
Step 3 Double-click the channels you want or drag them to the windows on the right.
Step 4 Click on the upper-right corner.
Step 5 Enter a name for the view and select the view group it belongs to, and then click OK.

7.1.1.4.3 Viewing a View

On the Monitoring Center page, click View, and then double-click a view or drag it to the
windows on the right to quickly view live videos of all channels in the layout that you saved.

7.1.1.5 Favorite
Add frequently used channels to favorites to quickly view their live videos.

7.1.1.5.1 Creating a Favorite Group

Channels can be assigned to different favorite groups for easy management.

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Step 2 Click .
There is a root group by default.
Step 3 Right-click the root group, and then click New Group.
Step 4 Enter a name for the group, and then click OK.
Related Operations
Right-click a group to rename or delete it or create a sub group.

7.1.1.5.2 Adding Channels to Favorite

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Step 2 Right-click a channel, and then click Add to Favorites.
Step 3 Select a group, or click New Group to create a new one, and then click OK.

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Related Operations
Right-click a channel in a favorite group to remove it from the group.

7.1.1.5.3 Viewing Favorite Channels

On the Monitoring Center page, click , double-click a channel or drag it to a window on the
right to view its live video. You can also double-click a group or drag it to the windows on the right
to view live videos for all channels in it.

7.1.1.6 Quick Functions

Hover the mouse on a live video, and then you can play instant playback, mute and unmute,
perform voice intercom, start recording, take snapshots, and trigger an alarm manually.

Table 7-1 Quick function description

Icon Name Description

Measure the distance between the device and the center of the
video image.

1. Click .
2. Control the PTZ to make sure that the target is in the middle of
the video image. If the device does not support PTZ, skip this
step.
Laser Ranging 3. Click Range Finding.

● The function is only available for thermal cameras that support

ranging.
● The device must be deployed on the internal network.
● To ensure the accuracy of laser ranging, it is recommended to
perform an initial angle configuration first.

Play back a recording from a previous period. For how to

configure the period, see "5.3.2 Video".
Instant playback To use the instant playback function, the channel must already
have recordings that are saved on the platform or the device.
Recordings that are saved on the platform will be played first.

Audio Mute or unmute the live video.

Talk to the channel, and then people near the device that this
channel belongs to will hear you.

Intercom In the local configurations of the client, you can enable the self-
adaptive audio talk function that the platform will adapt to all
parameters of the device you will be performing voice intercom
on. For how to enable the function ,see "5.3.1 General".

Make recordings of the live video. Click the button to start

recording, click again to stop, and then the recording will be
Local recording
saved to "..\CC Client\Record" by default. For how to change the
default path, see "5.3.5 File Storage".

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Icon Name Description

Click to take one snapshot that will be saved to "..\CC Client
Snapshot \Picture" by default. For how to change the default path, see
"5.3.5 File Storage".
Close Close the live video.
If an urgent matter occurs when viewing a live video, you can
click the button and report an emergency. For how to report an
emergency, see "7.4.1.2 Recording an Emergency".
Trigger alarm

Only users with the Emergency Record tab can use the function.

7.1.1.7 Configuring Live Video

Right-click a live video and then you can perform various functions, such as changing the stream
type and zooming in on specific content. The functions vary with different with the type of channel
you are operating on.

Table 7-2 Live video right-click menu description

Function Description
If the camera has more than one audio input channels, you can select one or
Select Audio Input select the mixed audio. This configuration is effective for both live view and
playback.

Record the audio and video in the current window.

If a channel already has a center recording plan, you cannot start remote
Start Remote
recording.
Recording
If a video storage disk is configured on the platform, the videos will be saved
to the platform server.

Take snapshots of the current image (three snapshots each time by default).
Continuous
The snapshots are saved to ..\DCC\Picture by default. To change the
Snapshot
snapshot storage path, see "5.3.2 Video".
Generally, the main stream requires the most bandwidth, and sub stream 2
Stream Type the least. The smaller the bandwidth is required by the stream, the smoother
the real-time video.
● Real-Time Priority: The video is in real-time, but video quality might be
reduced.
● Fluency Priority: The video is smooth, but video lag might occur.
Play Mode ● Balance Priority: Real-time priority or fluency priority, depending on the
actual conditions.
● Custom: Configure the video buffer time from Local Config > Video. The
larger the value, the more stable the video quality.

Adjust the brightness, contrast, saturation, and chroma of the video for video
Video Adjustment
enhancement.
Click it, and then click and hold the video image to zoom in on the image.
Digital Zoom
Right-click the image, and then select Digital Zoom again to exit zooming in.

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Function Description
Installation Mode This function is only available on fisheye cameras. When changing the video
stream, the fisheye view mode will maintain the current configuration.
According to different installation methods, the fisheye view can be varied.
Fisheye View ● In-ceiling mount: 1P+1, 2P, 1+2, 1+3, 1+4, 1P+6, 1+8.
● Wall mount: 1P, 1P+3, 1P+4, 1P+8.
● Ground mount: 1P+1, 2P, 1+3, 1+4, 1P+6, 1+8.

Divide one window into 4 (1+3 mode), 6 (1+5 mode). One window plays the
Window Mode live video, and the others play local views. To play the video in normal mode,
select Normal Mode.
You can click AI Overlay and enable Rule Overlay, Bounding Box Overlay
and Intelligent Area Overlay, and then the live video shows rule lines,
bounding boxes, and intelligent areas (detection areas and exclusion areas
AI Overlay
drawn on the device). This configuration is effective with the current selected
channel both in live view and playback. The display of the rule line string is
consistent with the settings on the device.
Start Image This function is only available on ANPR cameras. When you start image
Overlay/Stop overlay, license plates that were captured will be cut out from snapshots and
Image Overlay overlaid on the live video.
Enable SMD Overlay to show a target bounding box over the live video.
When SMD is enabled on the device, you can enable SMD Overlay for the
SMD Overlay device channel, and then the live video will display a dynamic target
bounding boxes. This configuration is effective with the current selected
channel both in live view and playback.
Disable Privacy For a camera that supports privacy masking of a human face, you can disable
Masking the masking here to view the face image.
Alarm Output
Enable or disable channel alarm input/output.
Control
Audio and Light You can turn on or off the audio and light channels one by one or at the same
Control time.
Add to Favorite You can add the active channel or all channels to Favorite.
When selecting open alarm linkage video In Preview (in live window) from
Local Config > Alarm, the video will be displayed on the window which is set
to alarm window. If multiple alarms are triggered, the video linked to the
Set as Alarm
latest alarm will be opened. If the number of alarm windows is fewer than the
Window
number of linkage videos, the video linked to the earliest-triggered alarm will
be opened. After enabling Set as Alarm Window, the window frame is
displayed in red.
Panoramic For cameras that have a PTZ, you can capture 18 images and splice the
Splicing images to a panoramic image. For details, see "7.1.1.12 Panoramic Splicing".

7.1.1.8 Configuring PTZ

If a device is a PTZ camera, you can operate it when viewing the live video, such as rotating it to a
specific location.

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7.1.1.8.1 Configuring a Preset

A preset is a set of parameters involving PTZ direction and focus. By calling a preset, you can quickly
rotate the camera to a defined position.
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Step 2 From the device tree, select a channel of a PTZ camera.
Step 3 Click PTZ, and then click .
Figure 7-2 Go to configure the PTZ function

Step 4 Click .
Step 5 Add a preset.

Use the arrow buttons to rotate the camera to a location, click , enter a name for the
preset , and then click .
Related Operations
Click of a preset, and then the camera will go to the defined position.

7.1.1.8.2 Configuring a Tour

Set a tour for the PTZ camera to go back and forth between different presets in the defined order.
Prerequisites
You should have at least added two presets. To add a preset, see "7.1.1.8.1 Configuring a Preset".

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Step 2 From the device tree, select a channel of a PTZ camera.
Step 3 Click PTZ, and then click .

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Figure 7-3 Go to configure the PTZ function

Step 4 Click .
Step 5 Click .
Step 6 Configure the tour.
1. Enter a name for the tour.
2. Click .
3. Select a preset.
4. Repeat 2 and 3 to add multiple presets for the tour.
5. Click OK.
The camera will tour the presets from top to bottom.
Related Operations
Click of a tour, and then the camera will go back and forth between the presets defined for this
tour.

7.1.1.8.3 Configuring a Pattern

A pattern is a record of a series of PTZ operations. You can select a pattern to repeat certain
operations quickly.
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Step 2 From the device tree, select a channel of a PTZ camera.
Step 3 Click PTZ, and then click .

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Figure 7-4 Go to configure the PTZ function

Step 4 Click .
Step 5 Click .
Step 6 Perform PTZ functions, such as rotating the camera, adjusting focus and zooming in.
Step 7 Click to finish recording.
Related Operations
Click of a pattern, the camera will perform the operations recorded in this pattern.

7.1.1.8.4 Configuring a Scan

The camera rotates back and forth horizontally at a certain speed.

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Step 2 From the device tree, select a channel of a PTZ camera.
Step 3 Click PTZ, and then click .

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Figure 7-5 Go to configure the PTZ function

Step 4 Click .
Step 5 Use the left arrow button to rotate the camera to a position, and then click to set this
position as the left boundary.
Step 6 Use the right arrow button to rotate the camera to a position, and then click to set this
position as the right boundary.
Related Operations
Click , and then the camera will go back and forth between the left and right boundaries.

7.1.1.8.5 Enabling or a Disabling Pan

On the monitoring page, open the video of a PTZ camera. Click , and then click . The camera
will rotate 360° at a certain speed. Click to stop rotating.

7.1.1.8.6 Turning On or Off Wiper

Turn on or off the wiper of a PTZ camera. It is only available when the camera has a wiper.

On the monitoring page, open the video of a PTZ camera. Click , and then click to turn on the
wiper. Click to turn off the wiper.

7.1.1.8.7 Turning On or Off Light

Turn on or off the light of a PTZ camera. It is only available when the camera has a light.

On the monitoring page, open the video of a PTZ camera. Click , and then click to turn on the
light. Click to turn off the light.

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7.1.1.8.8 Configuring Custom Command

Background Information
The command varies with different devices. Contact the manufacturer of your devices to obtain the
command.

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Step 2 From the device tree, select a channel of a PTZ camera.
Step 3 Click PTZ, and then click .
Figure 7-6 Go to configure the PTZ function

Step 4 Enter the command in the input box under Custom Command.
Step 5 Click , and then the function of the command will be displayed.

7.1.1.8.9 Using PTZ Menu

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Step 2 From the device tree, select a channel of a PTZ camera.
Step 3 Click PTZ, and then click .

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Figure 7-7 Go to configure the PTZ function

Step 4 Click .
Step 5 Select the check box next to PTZ Menu to enable the function.
Step 6 Use the arrow and OK buttons to set the configurations.
Figure 7-8 PTZ menu

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Table 7-3 Parameter description

Parameter Description
Up and down
Navigate to different items.
arrows
Left and right Change a configuration. For example, you can change the exposure mode to
arrows aperture or shutter priority.

OK button Used to go to a sub-menu, or confirm an operation.

Camera Set up camera parameters, such as day/night mode and focus.

PTZ Set up PTZ functions, such as preset and tour.
Set PTZ simulator, restore camera default settings, video camera software
System
version and PTZ version.
Return Go back to the previous menu.
Exit Exit the PTZ menu.

7.1.1.9 Electronic Focus

If a channel supports electronic focus, you can adjust video definition.
Figure 7-9 Electronic Focus

Table 7-4 Parameter description

Parameters Description
Zoom +/- Drag the slider to zoom in or zoom out.

Focus +/- Drag the slider to adjust camera focus to achieve the best video
definition.
Auto Focus Adjust image definition automatically.

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Parameters Description
When image definition is not perfect, or after multiple attempts of
Reset zooming or focusing, you can click RESET to reset the lens, so as to
eliminate lens deviation.

7.1.1.10 Fisheye-PTZ Smart Track

Link a PTZ camera to a fisheye camera so that when the fisheye camera detects a target, the PTZ
camera automatically rotates to it and track.

7.1.1.10.1 Preparations

Make sure the following preparations have been completed:

● Fisheye camera and PTZ camera are well deployed. For details, see corresponding user's
manuals.
● Basic configurations of the platform have been finished. For details, see "5 Basic Application
Configuration".
When adding cameras, select Encoder from Device Category.
Features of fisheye camera is set to Fisheye.

7.1.1.10.2 Configuring Fisheye-PTZ Smart Track

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Step 2 In the device tree on the left, right-click a fisheye camera, and then select Modify
Fisheye-PTZ Smart Tracking.
Step 3 Click next to Please select a PTZ camera to be linked, and then select a PTZ camera.

Step 4 Click and then move the of the fisheye on the left to select a position. Click of
the PTZ camera to find the position. Adjust the PTZ camera to find the position and move
the PTZ to the center position (The green cross on the image).

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Figure 7-10 Set smart track rules (2)

● Select 3-8 mark points on fisheye camera.

● When you find mark point on the right side of the PTZ camera, click to zoom out
PTZ.
● Click to 3D position, and when you click a certain point on the left side of PTZ
camera, it will automatically move to the center.
Step 5 Click to save the calibration point.
See above steps to add at least three calibration points. These three points shall not be on
the same straight line.
Step 6 Click Save.

7.1.1.10.3 Applying Fisheye-PTZ Smart Track

Procedure
Step 1 Log in to the DSS Client. On the Monitoring Center page, select the fisheye camera on
the device tree and then right-click to select Smart Track.
Step 2 Click any point on the fisheye, the PTZ camera will automatically rotate to corresponding
position.

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7.1.1.11 Bullet-PTZ Smart Track

When a target is detected in the bullet camera view, the PTZ camera can automatically go to track
the target.

7.1.1.11.1 Preparations

Make sure that the following preparations have been completed:

● Cameras are well deployed. For details, see corresponding user's manuals.
● Basic configurations of the platform have been finished. For details, see "5 Basic Application
Configuration". During configuration, note that:
When adding cameras, select Encoder from Device Category.
Features of the bullet channel is set to Main Sub Track.

7.1.1.11.2 Configuring Bullet-PTZ Smart Track

The configuration of Bullet-PTZ cameras are done on the webpage of the device. See the user's
manual of the device for details.

7.1.1.11.3 Applying Bullet-PTZ Smart Track

After configuring the smart track on the device webpage, you can view Bullet-PTZ smart track on
the live view of the platform.
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Step 2 Find the bullet channel of a bullet-PTZ camera, right-click the channel, and then select
Smart Tracking > 1+1.
Step 3 Click a point on the video of the bullet camera, and the PTZ camera will turn to that point.

7.1.1.12 Panoramic Splicing

For cameras that have a PTZ, you can capture 18 images and splice the images to a panoramic
image. This helps you quickly view the monitoring range of thermal cameras. In addition, you can
click a location on the panoramic image to rotate the PTZ to the target direction.
Prerequisites
● You are authorized to use the panoramic splicing module.
● The device has a PTZ.

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Step 2 Drag a device that have a PTZ to a live view window.
Step 3 Right-click the live view, and then select Panoramic Splicing.
Step 4 Capture images.
● Manual Capture: Click Snapshot , the platform captures an image and rotates the PTZ
to the next capture point. Continue to click Snapshot until 18 images are captured.

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● Auto Capture: Select Auto Capture , and then click Snapshot. The platform
automatically captures 18 images for each capture point.

The PTZ is locked during auto capture.

Step 5 Click Synthesize to generate a panoramic image.

● The icon of Synthesize is dimmed by default. You can click the icon after 18 images
are captured.
● The panoramic image will be saved to the client's installation path. When using the
same client to execute panoramic splicing again on the same channel, the saved
panoramic image will be quickly retrieved without the need for further synthesis.
Figure 7-11 Panoramic image

Related Operations
● Click Back to go back to the capture page.
● Select Link, and then click a location on the panoramic image. The platform will rotate the PTZ
to the target direction.
● Click Download to download the panoramic image to your computer.

7.1.2 Playback
Play back recordings stored on the platform or devices.

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7.1.2.1 Playing a Video Recording

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Figure 7-12 Monitoring page

Step 2 Click Playback.

Step 3 From the device tree, double-click a channel or drag it to a window on the right.
Step 4 Click and select a location where you want to search for recordings.
Step 5 Click to set a time to search for recordings.
The system will display search results.

When setting the time, a blue dot means there are video recordings on that day.
Step 6 Click the play button on the window to play the recording.

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7.1.2.2 Quick Functions

Hover the mouse over a recording, and then you can make local recordings, take snapshots, view
the location of the channel on the map, snapshot and search, add tags to content of interest, and
analyze the recording for defined targets.

Table 7-5 Quick function description

Icon Name Description

Make recordings of the recording. Click the button to start
recording, and click again to stop, and then the recording will be
Local recording
saved to "..\DCC\Record" by default. For how to change the
default path, see "5.3.5 File Storage".
Click to take one snapshot that will be saved to "..\DCC\Picture"
Snapshot by default. For how to change the default path, see "5.3.5 File
Storage".
Close Close the live video.
View the location of the device that the channel belongs to on
Location on the
the map. To use this function, you must configure a map. For how
map
to configure a map, see "6.3 Map".

When playing a recording, you can take a snapshot of an area and

perform different searches.

Snapshot and ● Click and you can select what you want to search for.
search ● Click to adjust the snapshot location.
● Click to adjust the size of the snapshot.
● Right-click to cancel this operation.

Add tag to the current time of the recording. Click this tag and
Tag then you can jump to that time of the recording. For how to add
tags, see "7.1.2.7 Adding and Deleting Tags".
Analyze Analyze the recording for defined targets. For details, see "7.2.3
recording Video Analysis".

7.1.2.3 Shortcut Menu

Right click a video, and you can perform the following actions.

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Figure 7-13 Shortcut menu

Table 7-6 Shortcut menu

Parameters Description
If the camera has more than one audio input channels, you can select
Select Audio Input one or select the mixed audio. This configuration is effective with
both live view and playback.
Take snapshots of the current image (three snapshots each time by
Continuous Snapshot
default).
Adjust the brightness, contrast, saturation, and hue of the video for
Video Adjustment
video enhancement.
Click it, and then click and drag to draw a rectangle on the video to
Digital Zoom zoom in the area you want to view. Right-click the image, and then
click Digital Zoom again to stop zooming in.

Displays rule lines and bounding box on targets for intelligent rules,
except for motion detection. The configuration only works on the
AI Overlay
current channel in both the live view and playback. AI information is
not displayed by default.

Displays the bounding box on targets. The configuration only works

SMD Overlay
on the current channel in both the live view and playback.
Play the video of the current channel on video wall. Make sure that
Playback on Video Wall
video wall is configured (see "7.1.3 Video Wall").
When selecting open alarm linkage video when alarm occur in Local
Settings > Alarm, the video will be displayed on the window which
is set to alarm window. If multiple alarms are triggered, the video
Set as Alarm Window linked to the latest alarm will be opened. If the number of alarm
windows is fewer than the number of linkage videos, the video linked
to the earliest-triggered alarm will be opened. After enabling this
function, the window frame is displayed in red.

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7.1.2.4 Filtering Recording Type

Background Information
Filter the recordings so that the platform will only display the type of recordings you want. It
includes schedule recordings, alarm recordings, and motion detection recordings.

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Figure 7-14 Monitoring page

Step 2 Click Playback.

Step 3 From the device tree, double-click a channel or drag it to a window on the right.
Step 4 Click and select a location where you want to search for recordings.
Step 5 Click to set a time to search for recordings.
The system will display search results.

When setting the time, a blue dot means there are video recordings on that day.
Step 6 Click on the lower-left corner.

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Step 7 Select which type of recording you want to display, and then click OK.
The platform will only display recordings of the defined types. Different colors on the time
bar indicate different types of recordings.

7.1.2.5 Locking and Unlocking Video Recordings

Background Information
A period of a video recording that is locked will not be overwritten when storage is full. But it can
only be overwritten when it is unlocked. You can use this function to easily prevent important
recordings from being accidentally deleted.

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Figure 7-15 Monitoring page

Step 2 Click Playback.

Step 3 From the device tree, double-click a channel or drag it to a window on the right.
Step 4 Click and select a location where you want to search for recordings.
Step 5 Click to set a time to search for recordings.

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The system will display search results.

When setting the time, a blue dot means there are video recordings on that day.
Step 6 Select a video recording, click on the lower-left corner, and then select a period on the
time bar.

Hover the mouse over the time bar, and then you can scroll to zoom in or out of the time
bar.
Step 7 Configure the specific start and end time, and then click OK.
Step 8 Click on the lower-right corner to view all recordings that are locked. Double-click a
record to play the clip.

7.1.2.6 Linking Emergency

Select a portion of the video linked to the emergency as a part of the evidence. After successfully
linked, the video clip can be played on the Emergency Info section.
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.

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Figure 7-16 Monitoring page

Step 2 Click Playback.

Step 3 From the device tree, double-click a channel or drag it to a window on the right.
Step 4 Click and select a location where you want to search for recordings.
Step 5 Click to set a time to search for recordings.
The system will display search results.

When setting the time, a blue dot means there are video recordings on that day.
Step 6 Click at the lower-left corner, and then select a period no longer than 30 minutes on
the time bar.

Hover the mouse over the time bar, and then you can scroll to zoom in or out of the time
bar.
Step 7 In the pop-up window, adjust the start time and end time, enter the emergency number,
and then click OK.
The linked video will appear on the Emergency Processing > Emergency Info > Link
Video page, and can be previewed, downloaded, and deleted.

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After you link the video clip, this clip is locked and will not be loop overwritten. Click to
view the lock list. If a lock record is deleted, the corresponding video clip is unlocked, and
will therefore be loop written. In Emergency Processing > Emergency Info > Link
Video, you can still preview, download, and delete the linked video.

7.1.2.7 Adding and Deleting Tags

You can add tags to important content so that you can quickly locate and view it later.
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Figure 7-17 Monitoring page

Step 2 Click Playback.

Step 3 From the device tree, double-click a channel or drag it to a window on the right.
Step 4 Click and select a location where you want to search for recordings.
Step 5 Click to set a time to search for recordings.
The system will display search results.

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When setting the time, a blue dot means there are video recordings on that day.
Step 6 Click the play button of a recording to play it, and then drag the time bar to a time you
want.
Step 7 Hover the mouse over the window, and then click .
Step 8 Enter a name for the tag, and then click OK.
Step 9 Click on the lower-right corner to view all tags in this recording

Click to delete a tag, or click to delete all tags from this recording.

7.1.2.8 Smart Search

With the smart search function, you can select a zone of interest on the video image to view motion
records within this section. The relevant camera is required to support Smart Search; otherwise the
search result will be empty.
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Monitoring.
Figure 7-18 Monitoring page

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Step 2 Click Playback.

Step 3 From the device tree, double-click a channel or drag it to a window on the right.
Step 4 Click and select a location where you want to search for recordings.
Step 5 Click to set a time to search for recordings.
The system will display search results.

When setting the time, a blue dot means there are video recordings on that day.
Step 6 Select a window that has videos, click , and then select a type.
The smart search page is displayed, with 22 × 18 squares in the window.
Step 7 Click the squares and select detection areas.

● Select a detection area: Point to image, click and drag to select a square.
● For the selected area, click again or select square to cancel it.
Step 8 Click to start smart search analysis.
● If there are search results, the time progress bar will become purple and display
dynamic frame.
● It will prompt that the device does not support smart search if the device you selected
does not support the function.

Click to select the detection area again.

Step 9 Click the play button on the image or control bar.
The system plays search results, which are marked purple on the timeline.
Step 10 Click to exit smart search.

7.1.3 Video Wall

A video wall consists of multiple screens to display the live videos from several channels at the
same time.

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7.1.3.1 Page Description

It would really useful to get to know the functions before using them.
Figure 7-19 Video wall page

Table 7-7 Page description

No. Name Description

If you have selected Device and Channel in Local Config >

General, the device tree will display all devices and their channels.
Otherwise, it will only display all channels.
1 Device tree
Click to view channels that have been added to favorites.
You can search for the channels you want by keyword or name.

2 Live view View the live videos of a channel.

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No. Name Description

View the information on channels, such as which screen a channel is
located in the video wall, and the name of a channel.
● Click to view the live video of a channel in the Live View
window on the lower-left corner. This is usually used to determine
Detailed whether it is the channel you need.
3
information ● Click the up and down arrow buttons to adjust the order.
● Click to remove a channel from the screen of the video wall.
● In Stay Duration you can configure how long each channel will
be displayed for during a tour.
● In Stream you can change the stream type of each channel.

4 Window split Select how you want to split the screens.

5 Clear screen Remove all channel information from all windows.
Stopping or
6 Stop or start all tours.
starting all tours
If multiple screens in a video wall are configured to be a combined
7 Lock screen screen, then you can perform video roaming on the screen that has
been locked.
Display the live video of a channel on the screen. If nothing happens
8 Display screen after the operation is performed, you can just click another screen,
then click the screen you want, and then it should work properly.
Turn on or off Turn on or off the screens configured for the currently selected video
9
screens wall.
Decode to the
video wall
When a task has been configured, the platform will immediately
10 immediately
decode all channels to the video wall.
after
configuration
11 Decode to wall Manually decode channels to the video wall.
Video wall
13 The display area for video walls.
display area
Configure a timed or tour plan for the video wall. For details, see
15 Video wall plan "7.1.3.6 Configuring a Timed Plan" and "7.1.3.7 Configuring a Tour
Plan".
17 Select video wall Select the video wall you want to configure.
Task
16 Add, save, and delete tasks.
management

7.1.3.2 Adding a Video Wall

Add a video wall and link channels to the screens.
Prerequisites
Add network video decoders to the platform to decode and display channels on the video wall. For
how to add decoders, see "5.4.2 Adding Devices".

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Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Surveillance
Center > Monitoring Center > Video Wall.
Step 2 In the Video Wall drop-down list, select Add Video Wall.
Figure 7-20 Add a video wall

Step 3 Enter a name for the video wall, select the number of screens below, and then click
anywhere in the layout to add screens.
● Add 1, 4, 9, or 16 windows with each icon. You can also click to customize the
number of screens by rows and columns.
● If you want to configure from the start, click , and then you can add screens from the
beginning.
Step 4 Click Next Step.
Step 5 In the Device Tree, drag the channels of a decoder to the screens on the right.

● Enable Show Screen ID to display IDs in each screen.

● Each screen must be linked to a channel of a decoder. For one combined screen, all its
little screens must be linked to the channels of the same decoder.
Step 6 Click Finish.

7.1.3.3 Adding a Display Task

For frequently used video wall layouts and channels that are linked to different screens of video
walls, you can save them into different display tasks for quick use later.
Prerequisites
You must add at least one video wall to the platform. For how to add a video wall, see "7.1.3.2
Adding a Video Wall".

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Surveillance
Center > Monitoring Center > Video Wall.
Step 2 In the Task drop-down list, select Add.
Figure 7-21 Add a display task

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Step 3 Drag a channel from the device tree to a screen on the right, or select a screen, and then
drag a channel to the bottom area where details of channels in a screen are displayed, to
link a channel to a screen.

If Apply Now on the lower-right corner is enabled, only one channel can be linked to a
screen. When you drag another channel to the screen, the existing one will be deleted,
the new one will be linked to the screen and decoded to the video wall.
Step 4 Click .

If you select an existing task instead of adding a new one, you can drag channels to
screens, and then click to save the current configuration to another display task, which
will be automatically decoded to the video wall.
Step 5 Enter a name for the display task, and then click OK.
Related Operations
● When a display task has been decoded to a video wall, and you need to change the channels in
the screens, you must click on the lower-right corner to manually decode the new channels
to the video wall.
● When a display task has been decoded to a video wall, click or to start or stop touring.

7.1.3.4 Instant Display

Background Information
Drag a channel to a screen to decode it to a video wall immediately.

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Surveillance
Center > Monitoring Center > Video Wall.
Step 2 In the Video Wall drop-down list, select a video wall.
Step 3 Enable Apply Now on the lower-right corner.
Step 4 Drag a channel from the device tree to a screen on the right, or select a screen, and then
drag a channel to the bottom area where details of channels in a screen are displayed, to
link a channel to a screen.
If a channel belongs to a fisheye camera, you can right-click the screen it is linked to and
select how the camera is actually installed to correct the image it displays.

● Multiple channels can be linked to one screen.

● For parameters related to video walls, such as the default stream type of a channel and

how long a channel in a screen will be displayed for during a tour, see "5.3.3 Video
Wall".
Step 5 Select a screen, and then you can view the information on all channels linked to it. You
can also set the stream type and select presets for each channel, and adjust the display
order of all channels.
● Click of a channel to view its live video on the lower-left window.
● Use the up and down buttons to adjust the order of channels when multiple ones are
linked to one screen.
● Click to remove a channel from a screen.

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7.1.3.5 Display by Task

Decode channels to a video wall using a task.
Prerequisites
You must add at least one display task. For how to add one, see "7.1.3.3 Adding a Display Task".

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Surveillance
Center > Monitoring Center > Video Wall.
Step 2 In the Task drop-down list, select a display task.
Step 3 Decode channels to the video wall.
● When a display task has been decoded to a video wall, and you need to change the
channels in the screens, you must click on the lower-right corner to manually
decode the new channels to the video wall.
● When a display task has been decoded to a video wall, click or to start or stop
touring.
● Select a screen, and then you can view the information on all channels linked to it. You
can also set the stream type and select presets for each channel, and adjust the display
order of all channels.

Click of a channel to view its live video on the lower-left window.

Use the up and down buttons to adjust the order of channels when multiple ones
are linked to one screen.
Click to remove a channel from a screen.

7.1.3.6 Configuring a Timed Plan

A timed plan can be used to decode channels in each task to the video wall during defined periods
of a day. If there is remaining time, you can configure which display task will be used.
Prerequisites
You must add display tasks first. For how to add them, see "7.1.3.3 Adding a Display Task".

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Surveillance
Center > Monitoring Center > Video Wall.
Step 2 Click on the upper-right corner.
Step 3 Point to the , and then select Timed.
Step 4 Enter a name for the plan, select a display task, configure the periods for it, and then click
Add.
Repeat this step to add multiple display tasks. The start and end time of each display must
not overlap with others.

If there is remaining time, you can enable Enable this Timed Plan in Remaining Time,
and select a display task which will be used after the display tasks above are executed.
Step 5 Click Save.
Step 6 In the list of plans, click to enable the plan.

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You can only enable one plan at a time. The plan that is being used will be disabled when
you enable a new one.

7.1.3.7 Configuring a Tour Plan

A tour plan can be used to decode channels of each display task for the defined duration, and in the
defined order.
Prerequisites
You must add display tasks first. For how to add them, see "7.1.3.3 Adding a Display Task".

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Surveillance
Center > Monitoring Center > Video Wall.
Step 2 Click on the upper-right corner.
Step 3 Point to the , and then select Tour.
Step 4 Enter a name for the plan, select a display task, configure its stay duration that for how
long its channels will be decoded to the video wall, and then click Add.
Repeat this step to add multiple display tasks.

Use the up and down arrows can adjust the order of the tasks.
Step 5 Click Save.
Step 6 In the list of plans, click to enable the plan.

You can only enable one plan at a time. The plan that is being used will be disabled when
you enable a new one.

7.1.3.8 Display by Plan

Channels of each display will be automatically decoded to the video wall according to the enabled
timed or tour plan.

Prerequisite

Add a timed or tour plan. See "7.1.3.6 Configuring a Timed Plan" and "7.1.3.7 Configuring a Tour
Plan".

Procedures

● You can enable a plan in the list of plans.

● In the Video Wall Task drop-down list, select a plan, and then click on the upper-right
corner to enable the plan. To stop the plan, click and the plan will be stopped.

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7.1.4 Map Applications

You can view video, cancel alarms, and view device locations on the map.
Prerequisites
Make sure that you have configured a map. For details, see "6.3 Map".
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Video Monitoring
Center > Monitoring Center > Map.
Step 2 Double-click on the device channel in the left device tree to view the corresponding
location of the device on the map.

Devices can be displayed by video or input alarm channel. You can also display all of
them.
Step 3 Click on the device to perform device operations such as opening videos, playing videos,
and canceling alarms.

Table 7-8 Related Operations

Operation Description
Click Pane, draw a rectangle on the map, and if a device is selected, click
View live video to view videos in batches. You can also click a device on the map and
click to view videos.
Click Pane, draw a rectangle on the map, and if a device is selected, click
Playback to view videos in batches. You can also click a device on the map and
click to view videos.
Cancel alarms Click a device on the map, and then select .
Video channels or alarm input channels can be filtered to be displayed on
Show devices
the map.
If a device supports visual area, you can click Visual Area, and then select
Visual area
the device on the map to show the monitoring area of the device.
If a device supports initial angle, you can click Initial Angle, and then
select the device on the map to show the initial angle.
Initial angle
To ensure the accuracy of laser ranging, it is recommended to perform an
initial angle configuration first.

Clear To clear all markings on the map, click Clear.

Select Box > Length, connect two points with a line on the map
Measure distance (double-click to finish drawing), and then the distance between the
points is shown.
Select Box > Area, select a region on the map (double-click to finish
Measure area
drawing), and then the area is measured.
Add marks Select Box > Add Mark, and then mark information on the map.
Select Box > Reset to restore the map to its initial position and zoom
Reset
level.

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Operation Description
Zoom in or out of the
map Click to zoom in the map, and click to zoom out of the map.

7.1.5 AR
Based on large scene videos, the system provides you with a panoramic immersive command
experience through functions such as marking and AI technology.

7.1.5.1 AR Panorama
Log in to the client. On the Home page, select Application > City Video Monitoring Center > AR.

When entering the AR page for the first time, it is black. You need to click on the upper-left
corner, open the device tree, and double-click on the video to view the live video. For details, see
"7.1.5.2 Viewing Device Live Video".
Figure 7-22 AR panorama

Table 7-9 AR panoramic functions

No. Function description

1 Add tags, manage tags, filter layers, and manage subscriptions.
2 Displays a list of devices.
3 Displays the system name.
Displays the total number of person arming alarms, vehicle arming alarms,
4
and intelligent events on the current day.

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No. Function description

Enable or disable auto tracking, IVS rule and vehicle statistics.
● Auto Tracking : The platform automatically tracks people and vehicles.
Only when automatic tracking is enabled on the device, can the switch on
the platform be effective.
● Vehicle Statistics : Only when the vehicle density is enabled on the device,
can vehicle statistics on the platform be effective.
5
After it is enabled, select an area in the live video to count and display the
number of vehicles in the area.

Only one can be enabled for auto tracking and vehicle statistics
simultaneously on the device.

6 View subscription messages and details.

7 Displays live videos and tag information.
Displays the video image of the bullet camera or the PTZ control interface of
8
the PTZ Camera.

7.1.5.2 Viewing Device Live Video

The device tree displays all AR enabled Panoramic + PTZ cameras connected to the platform,
allowing playing device videos in real time and searching for devices.
Procedure
Step 1 On the "AR" panoramic page, click to show the device tree.

Only channels with channel capability set as AR are displayed on the device tree.
Step 2 Double-click on the channel to view the live video.

The green dot represents the current device while the red dot represents the offline
device.

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Figure 7-23 Device tree

7.1.5.3 Managing Tags

Add and manage tags.

7.1.5.3.1 Adding a Tag

The tag is only related to the Panoramic + PTZ cameras and PTZ cameras installed at a high altitude
and is not related to the user. The tag is configured for the current device, and users with device
permissions can see the tags. But the device needs to be configured based on user permissions to
determine whether users can see the device. You can only add up to 50 tags for one device.
Background Information
There are 4 types of tags that can be added, including Add Calibration Point Tag , Add Area Tag,
Add Vector Tag and Add Direction Tag.
● Calibration point tag: Calibrate the shape as a fixed point.
● Area tag: Polygonal tag used to represent a specific area.
● Vector tag: Fan-shaped tags.
● Direction tag: The tag is an arrow used to specify the direction.
The following is a detailed introduction using the example of Add Calibration Point Tag.

Procedure
Step 1 On the "AR" panoramic page, click Add Tag.
Step 2 Click Add Calibration Point Tag and click on the location where you want to add the
tag.

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Step 3 Select a tag template and set the specific template information according to template
requirements, such as tag name and priority. When the priority is selected as Important ,
the tag is displayed in the Important Tags of Tags.
Step 4 Click OK.
Related Operations
● Click the tag to view the tag details.
If there is a video in the tag, double-click on the video image to zoom in on the video.
● When the mouse is moved to the tag, the system displays 4 icons.
Figure 7-24 Tag

● Click to add the tag to favorites.

The tag is displayed in the Favorite Tags of Tags.
In Filter Layer , select Favorite Tags and the system will display the favorite tags.

7.1.5.3.2 Viewing Tags

Procedure
Step 1 On the "AR" panoramic page, click Tags.
Step 2 Filter tags by tag types or keywords search.
There are 3 types of tags, including All Tags , Important Tags and Favorite Tags.
Step 3 Double-click on the tags in the filtering results, and the tag in the video will flash.
You can view the tag content, linked videos, recordings and images. You can edit and
delete the tags, and add them to favorites.
● Click to modify the tag.
● Click to add the tag to favorites. In Filter Layer , select Favorite Tags and the
system will display the favorite tags.
● Click to delete the tag.

7.1.5.4 Filtering Layers

Supports filtering and displaying tags within AR videos by all tags, favorite tags, important tags, and
templates.
On the "AR" panoramic page, click Filter Layer.
● Display Tag Name can be enabled or disabled, and is enabled by default.

Only when Display Tag is selected when adding or editing tags, and Display Tag Name is
enabled by default, can the tag name be displayed on the video. Otherwise, even if enabled, the
tag name cannot be displayed.
● Filter layer
1. You can only select one from all tags, favorite tags, and important tags.
2. You can select multiple templates.

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7.1.5.5 Intelligent Switch

On the "AR" panoramic page, click , you can enable or disable auto tracking, IVS rule, IVS object
frame and vehicle statistics.
● Auto Tracking : The platform automatically tracks people and vehicles. Only when automatic
tracking is enabled on the device, can the switch on the platform be effective.
● IVS Rule : Displays the intelligent rule line set by the Panoramic + PTZ cameras.
● IVS Object Frame : Displays the target detection box
● Vehicle Statistics : Enable the vehicle statistical function. Select an area and the number of
vehicles in the area will be counted in real time. Only when the vehicle density is enabled on the
device, can vehicle statistics on the platform be effective.

Only one can be enabled for auto tracking and vehicle statistics simultaneously on the device.

7.1.5.6 Manual Track

You can manually select the targets to be tracked.

7.1.5.7 Managing Subscriptions

Subscribe to the arming alarms of face channels, ANPR channels and intelligent channels, and the
alarm messages of the intelligent events. After the subscription display is enabled, the AR module
can receive and display reported snapshots or alarm messages.

7.1.5.7.1 Subscription Content

You can subscribe to face channels, ANPR channels, and intelligent channels. The following is a
detailed introduction using the example of subscribing to Face Channel.
Procedure
Step 1 On the "AR" panoramic page, click Subscription Management.
Step 2 Click Face Channel , and select a channel from the channel list to add it to the Selected
on the right.
Step 3 Click OK.

Click to clear the data of the selected device.

7.1.5.7.2 Viewing Subscriptions

The alarms and snapshots of subscribed channels are displayed in the subscription bar on the right
side of the client.
Procedure
Step 1 On the "AR" panoramic page, click Subscription Management.
Step 2 Click View Subscriptions.

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Table 7-10 Parameter description

Parameter Description
You can subscribe person arming alarm, vehicle
arming alarm, intelligent alarm, face capture,
Display Subscribed Content and vehicle capture.

means the function is enabled.

Linked Tag is enabled by default. After it is

enabled, if a channel reports an alarm or
Display Settings for Real-time Arming Alarm
snapshot, the tag linked with this channel will
flash.
Step 3 Click OK. After the configurations are saved, the subscription content of person arming
alarm, vehicle arming alarm, intelligent alarm, face capture, and vehicle capture will be
displayed in the right subscription bar. Click to show the details.

7.1.5.8 Subscriptions and History Records

View subscription content and search for history records.

7.1.5.8.1 Viewing Subscriptions

On the right side of the AR panoramic page, the snapshots and alarm records will be displayed in
real time.
Double-click on the corresponding snapshot or alarm record to view the messages of the snapshot
or alarm. Click Video to view the video.

7.1.5.8.2 Searching for History Records

Search for history alarm or snapshot records.

On the subscription bar of the "AR" panoramic page, click More to search for records, including
snapshot records, arming alarms and events.

7.1.5.9 3D Positioning
View the smart tracking image.
On the "AR" panoramic page, select in the video, and the PTZ camera tracking view will appear in
the lower left corner.

7.2 City Data Intelligence Center

7.2.1 Event Retrieval
In the event retrieval module, you can search for events that have been triggered and process
them. When an event is triggered, you will receive a notification. Configure the search conditions
and then you can search for events you want and process them.
To receive notifications of an event, you must configure the event first. For how to configure an
event, see "6.1 Event".

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See "5.3.4 Alarm" for how to configure event notifications to be displayed.

7.2.1.1 Searching for Events

Search for events you want and view their details.
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Data Intelligence
Center > Event Retrieval.
Step 2 Configure the search conditions, and then click Search.
Events will be displayed on the right.
Step 3 Double-click an event to view its detailed information, such as when and where it was
triggered, which channel triggered the event, snapshots, and recordings.

On the Recording page, click to download the event video. If there is no video, the
icon is unavailable.

7.2.1.2 Processing Events

Procedure
Step 1 Search for the events you want to process. For how to search for events, see "7.2.1.1
Searching for Events".
Step 2 Click of an event to acknowledge it.
After acknowledged, your account name will be displayed under the Processed by
column.

You can use the up and down arrow keys on the keyboard to quickly select other events.
Step 3 Process alarms.
You can only process the events you acknowledged.

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Figure 7-25 Process an event

1. Click or double-click an event.

2. Select how you want to process the alarm from Resolved , Ignore or Forward, enter
some comments, and then click OK.
When you select Forward, you can forward the event for other users to process.
3. (Optional) If an event is repeatedly triggered, you can click Temporarily Disarm ,
enter a duration, and then click OK.
During the defined duration, the event will not be triggered again for the channel it
relates to. After the duration has passed, the event can be triggered again and you will
receive notification of it.

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7.2.2 DeepXplore
With DeepXplore, you can search for and view faces, bodies, non-motor vehicles, and motor
vehicles captured by cameras, or from the analysis that intelligent devices performed on live videos.
The search range supports up to 30 days.

7.2.2.1 Searching for People

You can search for people by specifying the features of people you want to search for.

7.2.2.1.1 Searching for Face Capture Records

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Data Intelligence
Center > DeepXplore.
Step 2 Click Persons , and then set Analysis Type to Face.
Step 3 Set the search conditions, and then click Search.
Click Advanced Search to search for the corresponding persons based on facial features,
including expression, glass type, beard and face mask.

Table 7-11 Search conditions

Parameter Description
● by Feature : Set face features (age group and gender) to
search for capture records.
● by Image : Upload a face image to search for capture records.
You can set a similarity threshold. The system compares
captured images with the uploaded image and returns the
Search Methods captured images if the similarity is equal to or higher than the
similarity threshold.

If you perform search by image, you must upload a face image

in the JPG format. The size of the image must not exceed 4 MB.

The source of capture records. You can select All , Device, or

Platform.
Data Source
You can set data source only when searching capture records by
feature.

The video channels that report capture records. You can select
Channels
devices from the device tree or on the map.
Click the time range, set the start time and end time, and then
Capture Time click OK . You can also click Today, Yesterday, or This Week to
quickly set the capture time.
The gender of target persons. You can select All , Unknown, Male,
Gender
or Female.

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Parameter Description
The age group of target persons. You can select All , Toddler,
Age Group
Child, Teenager, Young Adult, Middle-aged, or Elderly.

Related Operations
● Click to add more search tabs. You can open up to 10 tabs at the same time.
● Click in the upper right of the page to switch between card mode, list mode, and map
mode.
● Select one or more search results, click Export , set export parameters, and then click OK to
initiate an export task.

7.2.2.1.2 Searching for Body Capture Records

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Data Intelligence
Center > DeepXplore.
Step 2 Click Persons , and then set Analysis Type to Body.
Step 3 Set the search conditions, and then click Search.
● In this case, search by image is not supported. For details on search conditions, see
"Search conditions".
● Click Advanced Search to set body features, including Top, Top Color, Bottom,
Bottom Color, Hat, and Bag.
Related Operations
● Click to add more search tabs. You can open up to 10 tabs at the same time.
● Click in the upper right of the page to switch between card mode, list mode, and map
mode.
● Select one or more search results, click Export , set export parameters, and then click OK to
initiate an export task.

7.2.2.2 Searching for Vehicles

Search for vehicles in the capture records.

7.2.2.2.1 Searching for Motor Vehicle Capture Records

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Data Intelligence
Center > DeepXplore.
Step 2 Click Vehicles , and then set Vehicle Category to Motor.
Step 3 Set the search conditions, and then click Search.

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Table 7-12 Search conditions

Parameter Description
The source of capture records. You can select All , Device, or
Platform.
Data Source
You can set data source only when searching capture records by
feature.

The video channels that report capture records. You can select
Channels
devices from the device tree or on the map.
Click the time range, set the start time and end time, and then
Capture Time click OK . You can also click Today, Yesterday, or This Week to
quickly set the capture time.

The plate number of the target vehicle. You can click to add
Plate No. multiple plate numbers. If you select Complete Plate No. , the
platform performs an exact match. We recommend you select
Complete Plate No..
Click Advanced Search to set more search conditions.
● Vehicle Brand : Click the input box to select one or more
vehicle brands.
● Vehicle Color : The color of the target vehicle.
● Vehicle Type : The type of the target vehicle.
Advanced Search ● Speed : The speed range of the target vehicle.
● Confidence Level : Set the confidence level to allow the
system to exclude search results under the specified
confidence level. For example, if you set the confidence level
to 90%, the system excludes search results reported by
devices whose confidence level is lower than 90%.

Related Operations
● Click to add more search tabs. You can open up to 10 tabs at the same time.
● Click in the upper right of the page to switch between card mode, list mode, and map
mode.
● Move your pointer to the captured image in the search result. Then, a larger image will be
displayed.
● Select one or more search results, click Export , set export parameters, and then click OK to
initiate an export task.

7.2.2.2.2 Searching for Non-motor Vehicle Capture Records

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Data Intelligence
Center > DeepXplore.
Step 2 Click Vehicles , and then set Vehicle Category to Non-motor.
Step 3 Set the search conditions, and then click Search.
For details on search conditions, see "Search conditions".

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Related Operations
● Click to add more search tabs. You can open up to 10 tabs at the same time.
● Click in the upper right of the page to switch between card mode, list mode, and map
mode.
● Move your pointer to the captured image in the search result. Then, a larger image will be
displayed.
● Select one or more search results, click Export , set export parameters, and then click OK to
initiate an export task.

7.2.2.3 Viewing Tracks

You can view the track of target persons or vehicles.
You have obtained people or vehicle capture records.
1. View the track of a single target.
2. View the track of multiple targets.

7.2.2.4 Arming
You can arm a person or vehicle.
Prerequisites
● You have obtained the face or motor vehicle capture records.
● If you want to arm a person, the search result must contain a face image.
● If you want to arm a vehicle, the search result must contain a plate number.

Procedure
Step 1 In a search result, click .
Step 2 Configure the arming parameters, click OK.
For details, see "7.4.2.1.1 Arming Person" or "7.4.2.1.3 Arming Vehicle".

7.2.3 Video Analysis

Smart devices added to the platform can be used to analyze recordings from channels or local
videos for face, body, vehicle, and non-motor vehicle.

7.2.3.1 Analyzing Recording and Local Video

Add analysis tasks to find targets in videos stored on your computer and the recorded videos within
a specified duration of a channel. Meanwhile, the system automatically compares the analysis
results with items in the database. If the predefined similarity threshold is reached, an arming alarm
will be triggered.
Procedure
Step 1 Log in to the client. On the Home page, click Application, and then in the City Data
Intelligence Center section, select Video Analysis > Analysis Task.
Step 2 Click Add.
Step 3 Enter a name for the task, select one or more targets you want to analyze, and the smart
device that will be doing the analysis.
Step 4 Select a source to be analyzed.

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● Local videos: Select Local PC Video, and then select the format of the video file and
the video file on your computer. If you choose an Mp4 file, you also need to configure
the start time of the video, so that the system can calculate the time when targets
were captured.
● Recorded videos: Select Center Record, select a channel, and then specify the start
and end time of the recorded video.

Only one channel can be analyzed for each task.

Step 5 Click Save.

7.2.3.2 Searching for Analysis Results

After analysis, you can search for results you want. The platform provides two ways for you to
search for results: Search by feature allows you to search for capture records of face, body, vehicle
and non-motor vehicle; with search by image, you can only search for face capture records.

7.2.3.2.1 Search by Feature

View the features of faces, bodies, vehicles, and non-motor vehicles captured in the recording in an
analysis task.
Procedure
Step 1 Log in to the client. On the Home page, click Application, and then in the City Data
Intelligence Center section, select Video Analysis > Analysis Result Search > Search
by Feature.
Step 2 Select one or more capture types you want to search for.
Step 3 Select the type of task, and then select a task.
Step 4 Click Search.
Click a record and view its details on the right.
Step 5 Manage the records.
● Search for more records in other tasks by image.

Click of a record to jump to the Search by Image page. The platform

automatically uploads the image in the record as the target. Configure the parameters
to search for more records of the target in other tasks.
● Search for more records from other channels by image in DeepXplore.

Click of a record to jump to the Search by Image page in DeepXplore. The

platform automatically uploads the image in the record as the target. Configure the
parameters to search for more records of the target captured by other channels.
● Arm faces or vehicles.

Click of a face capture record or click Arm on the details page, and the system
redirects to the Add Person Arming Task page and autofills the face image. Fill in
the required information, and then click OK to add the arming task.
Click of a vehicle capture record or click Arm on the details page, and the
system redirects to the Add Vehicle Arming Task page and autofills the plate
number. Fill in the required information, and then click OK to add the arming task.

If the plate number was not recognized, the button is unavailable.

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● Add the face capture to temporary records and generate track.

Click of a record to add the face capture to temporary records. Select a record or
multiple records, and then click to generate track on the map (you need to add the
corresponding channel to the map as a prerequisite).

Only recorded videos on the server support this function.

● Export records to your computer.
1. Click Export.
2. Enter the password of the current account.
3. Select the record type, export range, and whether to export images.

If you only want to export certain records, you need to select them first, click
Export, and then select Export Range to Selected.

7.2.3.2.2 Search by Image

Upload an image and search for results based on the similarity you set.
Procedure
Step 1 Log in to the client. On the Home page, click Application, and then in the City Data
Intelligence Center section, select Video Analysis > Analysis Result Search > Search
by Image.
Step 2 Select one or more capture types you want to search for.
Step 3 Click the image area, and then upload an image from your computer.
Step 4 Set the similarity.
When the similarity between the image you upload and a capture record reaches or is
greater than the value you set, the record will be displayed by the platform.
Step 5 Click Search.
The platform displays the results.
You can also arm faces or vehicles by clicking Arm on the details page. The system then
redirects to the Add Person Arming Task or Add Vehicle Arming Task page. Fill in the
required information, and then click OK to add the arming task.

7.2.4 Resource Files

View the number of files retrieved from MPTs or EECs and their retrieval status. For files uploaded to
the platform, you can view their detailed information, or delete or export them to your computer.
Prerequisites
You have configured a file retrieval plan on Storage Plan and files have been retrieved to the
platform. For details, see #unique_100/unique_100_Connect_42_title_qbn_xhp_nvb.

Procedure
Step 1 Log in to the client. On the Home page, click Application, and then in the City Data
Intelligence Center section, select Resource File.
Step 2 Select a device and police officer on the left, set a time period, Flag is optional, and then
click Search.

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● You can search for police officers by all or selecting a patrol officer account. Fuzzy
search is supported.
Select All can search for all the videos with and without police officer information.
Select the designated police officer to only search for the account information of
the current police officer.
● If the account of the police officer has been changed, the information before the
change cannot be found.
● The platform can retrieve flagged videos and all videos.
Figure 7-26 Resource file

● The organization or device name, device type, and the statistics of the files are
displayed at the top of the page, including the accumulated number of files retrieved
from the device, the number of files successfully uploaded, the number of files failed
to be uploaded, and the number of files to be uploaded.
● The files that are successfully uploaded are displayed at the bottom side of the page.
You can preview, delete and export the files.
● Click to display the files in a list, and click to display them as large icons or
thumbnails.

7.2.5 Dashboard
The dashboard displays statistics on people, human bodies, motor vehicles, events, vehicle
violations, road events, face arming alarms, vehicle arming alarms, and emergencies.
1. Log in to the client.
2. On the Home page, select Application > City Data Intelligence Center > Dashboard.

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Figure 7-27 Dashboard

Face Snapshots

● Displays the number of face snapshots on the current day, week and month, and the total
number of face snapshots.
● Top 5 Channels with Face Snapshots : Displays top 5 channels based on the number of face
snapshots. You can switch among Today, This Week, and This Month.
● Real-time Snapshot : Displays face snapshots in real time. You can disable auto refresh.
● Snapshot Tendency : Displays the number of face snapshots in different periods and
comparison data. You can switch among Hour, Day, Week, and Month.

Body Snapshots

● Displays the number of body snapshots on the current day, week and month, and the total
number of body snapshots.
● Top 5 Channels with Body Snapshots : Displays top 5 channels based on the number of body
snapshots. You can switch among Today, This Week, and This Month.
● Snapshot Tendency : Displays the number of body snapshots in different periods and
comparison data. You can switch among Hour, Day, Week, and Month.

Vehicle Snapshots

● Displays the number of vehicle snapshots on the current day, week and month, and the total
number of vehicle snapshots.
● Top 5 Channels with Vehicle Snapshots : Displays top 5 channels based on the number of
vehicle snapshots. You can switch among Today, This Week, and This Month.
● Real-time Snapshot : Displays vehicle snapshots in real time. You can disable auto refresh.
● Snapshot Tendency : Displays the number of vehicle snapshots in different periods and
comparison data. You can switch among Hour, Day, Week, and Month.

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Event Snapshots

● Displays the number of events on the current day, week and month, and the total number of
events.
● Alarm Distribution : Displays the distribution of events based on the event status (Not
Processed and Processed) and priority (Low, Medium, and High).
● Alarm Trend : Displays the number of events in different periods and comparison data. You can
switch among Hour, Day, Week, and Month.
● Top 10 Alarm Sources : Displays top 10 event sources based on the number of events. You can
switch among Today, This Week, and This Month.
● Top 10 Alarm Types : Displays top 10 event types based on the number of events. You can
switch among Today, This Week, and This Month.

Person Arming Alarms

To view statistics on person arming alarms, you must purchase the license of the arming module.
● Displays the number of person arming alarms on the current day, week and month, and the
total number of alarms.
● Person Arming Alarm Distribution : Displays the distribution of person arming alarms based
on the severity level (Low, Medium, and High) and arming type (Person on Record, Person
Involved, and Other Persons).
● Alarm Trend : Displays the number of alarms in different periods and comparison data. You can
switch among Hour, Day, Week, and Month.
● Top 5 Alarm Sources : Displays top 5 alarm sources based on the number of alarms. You can
switch among Today, This Week, and This Month.

Vehicle Arming Alarms

To view statistics on vehicle arming alarms, you must purchase the license of the arming module.
● Displays the number of vehicle arming alarms on the current day, week and month, and the
total number of alarms.
● Vehicle Arming Alarm Distribution : Displays the distribution of vehicle arming alarms based
on the severity level (Low, Medium, and High) and arming type (Fake-licensed/False-
registered Vehicle, Vehicle Involved, and Other Vehicles).
● Alarm Trend : Displays the number of alarms in different periods and comparison data. You can
switch among Hour, Day, Week, and Month.
● Top 5 Alarm Sources : Displays top 5 alarm sources based on the number of alarms. You can
switch among Today, This Week, and This Month.

Violating Vehicles

To view statistics on violating vehicles, you must purchase the license of the violating vehicle
module.
● Displays the number of violating vehicles on the current day, week and month, and the total
number of violating vehicles.
● Top 5 Violation Types : Displays top 5 violation types based on the number of violations. You
can switch among Today, This Week, and This Month.
● Top 10 Snapshot Locations : Displays top 10 snapshot locations based on the number of
violations. You can switch among Today, This Week, and This Month.

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● Alarm Trend : Displays the number of events in different periods and comparison data. You can
switch among Hour, Day, Week, and Month.
● Snapshot Tendency : Displays the number of vehicle snapshots in different periods and
comparison data. You can switch among Hour, Day, Week, and Month.

Road Events

To view statistics on road events, you must purchase the license of the road event module.
● Displays the number of road events on the current day, week and month, and the total number
of road events.
● Road Event Capture Tendency : Displays the number of road event snapshots in different
periods and comparison data. You can switch among Hour, Day, Week, and Month.
● Road Event Distribution : Displays the distribution of road events based on the event status
(Not Processed, Processed, and False Alarm).
● Event Type : Displays the number of events of each event type. You can switch among Today,
This Week, and This Month.

Emergencies

To view statistics on emergencies, you must purchase the license of the emergency module.
● Displays the number of emergencies on the current day, week and month, and the total number
of emergencies.
● Emergency Distribution
Displays the distribution of emergencies based on the emergency type (Criminal , Civil,
Traffic, Medical, Fire, and Others).
Displays the distribution of emergencies based on the emergency status (To be Sent , To be
Received, To be Dispatched, Pending, Completed, and Expired).
Displays the distribution of emergencies based on the severity level (Urgent and Normal).
● Top 5 Areas : Displays top 5 areas based on the number of emergencies. You can switch among
Today, This Week, and This Month.
● Emergency Tendency : Displays the number of emergencies in different periods and
comparison data. You can switch among Hour, Day, Week, and Month.

7.3 City Traffic Management Center

You can view real-time traffic flow and traffic flow history, and you can view and process illegal road
events. You can also export and download traffic data and illegal events information.

7.3.1 Traffic Flow

For intersections, you can view their real-time traffic flow and traffic flow history. For road sections,
you can view their traffic flow history.
Procedures from configuration to application:
1. Configure traffic flow rules on the traffic flow devices. For details, see the user manual of the
device.
2. Add traffic flow devices to the platform. When adding them, select Device Category to ANPR.
For details, see "5.4.2 Adding Devices".
3. Configure intersections and road sections. For details, see "6.6.1 Configuring Road Network".

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4. View real-time traffic flow or traffic flow history. See the following sections.

7.3.1.1 Viewing Real-time Traffic Flow

You can view real-time traffic flow information, including report time, intersection, traffic flow of
large, medium, small and non-motor vehicles, and average vehicle speed.
Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Traffic Management Center section, select Traffic Flow > Real-time Traffic
Flow.
Step 3 View real-time traffic flow data.
Click the drop-down list on the upper-left corner, and you can enter keywords to search
for flow data.

7.3.1.2 Viewing Traffic Flow History

You can search for and export traffic flow history of intersections and road sections.
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Traffic Management
Center > Traffic Flow > Traffic Flow History.
Step 2 Select intersection or road section, and fill in the search conditions.
Select report type, intersection/road section, date, and whether to display lane data. If
you select Generate Statistics by Day, you also need to select a time period.
Figure 7-28 View traffic flow history

Step 3 Click Search.

Flow data is displayed on the right.

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● The intersection flow includes report time, intersection, traffic flow of large, medium,
small and non-motor vehicles, and average vehicle speed.
● The road section flow includes report time, road section, traffic flow of large, medium,
small and non-motor vehicles, and average vehicle speed.
Related Operations
● Click to switch between list, line chart, and bar chart.

For a line or bar chart, you can only view data from one intersection or road section at a time.
● Select flow data, and then click Export, and you can export the data to your computer.

7.3.2 Road Event

View details on road events detected by intelligent video analysis servers and traffic cameras for
traffic detection. You can also set a rule so that road events detected by certain channels will not be
displayed. You can export the event data to your computer.
Procedures from configuration to application:
1. Configure road events on ANPR devices and add them to the intelligent video analysis server for
road event detection. For details, see the user's manual of the device.
2. Add the intelligent video analysis server or traffic cameras for road event detection to the
platform. For details, see "5.4.2 Adding Devices".
3. Search for road events, process them, or set a rule to not display certain road events. See the
following sections.

7.3.2.1 Searching for Event Records

You can search for event record by event type, event status and more.
Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Traffic Management Center section, select Road Event > Event Record.
Step 3 On the Search Condition part, select event type (you can select multiple types or all of
the 20 types), event status, channels, time occurred, and whether to display hide events.
Step 4 Click Search.
Step 5 Double-click a record to view its details.
Click View Picture or View Record to view the snapshot or recording of the record.
Related Operations
Select events, and then click Export, and you can export the data to your local computer.

7.3.2.2 Processing Events

Process road events.
Procedure
Step 1 Search for road events. See"7.3.2.1 Searching for Event Records".
Step 2 Double-click an event to view its details, and then process it.
● The event has actually happened.

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1. Confirm whether the event type is correct. If not, you can manually select the right
one.
2. Enter some remarks.
3. Click OK to finish processing.
● The event is a false alarm.
Select False Alarm next to the Event Type drop-down box, and then click OK. Or you
can click Delete to delete the event from the platform.
● The event is an emergency.
Click Alarm to report an emergency based on the information on the event. For how
to report an emergency, see "7.4.1.2 Recording an Emergency".
● Delete the event.
Click Delete to delete the event from the platform.

7.3.2.3 Hiding Events

A hide-event rule can be used to filter road events detected by certain cameras. For example, when
a traffic accident happens in a road section and all vehicles must change lanes to go around it, you
can add a rule so that all lane-changing events reported by cameras in this road section will not be
displayed as needed in the search results in Event Record.
Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Traffic Management Center section, select Road Event > Hide Events.
Step 3 Click Add to add hide rules.
1. Enter a rule name.
2. Select a channel that needs to be hidden.
3. (Optional) Select the execution time, reason for hiding events, and enter the note.
4. Click Save.
Related Operations
● Click , or select the events and then click Display Hidden Events to cancel the hide rules,
so the events you selected can be searched on Event Record.
● On the head of the list, click on the right of Channels to filter the channels.
● Click the drop-down box on the right of Enable Status to filter the rules by its status. You can
also enter key words in the text box to filter the channels.

7.3.3 Vehicle Violation

You can review and process violations, and then generate tickets. All records of violation can be
searched for and exported to your computer.
Procedures from configuration to application:
1. Configure rules for event detection on traffic cameras, and then add them to the platform. For
details, see the user manual of the device and "5.4.2 Adding Devices".

This step applies to when you need to detect general violations, such as speeding, illegal left
turn, and illegal right turn.
2. Configure detection areas and how snapshots are arranged if violations are committed. For
details, see "6.5.1.1 Configuring Detection Areas" and "6.5.1.2 Configuring Image Synthesis
Rules".

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This step applies to when you need to detect violations in detection areas, including speeding,
driving too slow, illegal lane change, and overtime parking.
3. Configure traffic restrictions rules. For details, see "6.5.3 Configuring Traffic Restrictions".

This step applies to when you need to detect key vehicles or vehicles with license plates that the
last character is an odd or even number enter specified areas.
4. Configure how tickets are generated for each type of violation. For details, see "6.5.2 Configuring
a Ticket Template".

This step only applies to the violation penalty function. To check if your license is authorized
with this function, see "4.4 Viewing License Information".
5. Review and process road events. See this section.

7.3.3.1 Reviewing Violations

View details of violations, such as the time and snapshots, to determine whether vehicles actually
committed them.
Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Traffic Management Center section, select Vehicle Violation > Review.

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Figure 7-29 Filter violations

Step 3 On the top of the violation list, you can filter the results by processing status, violation
type, violation place, and violation time. You can also click to sort the events in a
descending or ascending order by time.

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Step 4 Plate number, time, and event type are displayed in the list. Click a record to view more
details.
Step 5 Review the event details.
Figure 7-30 Review the violation

1. Check whether the plate number, lane, vehicle brand, and vehicle color are correct.
You can edit the incorrect information.
2. Click More to view the snapshot and recorded video at the scene. You can lock, clip,
and download the video.

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3. Enter the comments.

Click Road Event , Road Maintenance or False alarm, and it will be automatically
filled in.
4. Click Violation or Not a Violation.
● Violation: The event will appear on the Penalty page to be processed.
● Not a Violation: Discard the record.

7.3.3.2 Processing Violations

For violations after review, you can process them by giving vehicles penalties or not. If you decide
to give a penalty to a vehicle, you can print out a ticket directly.
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Traffic Management
Center > Vehicle Violation > Penalty.

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Figure 7-31 Filter violations

Step 2 On the top of the violation list, you can filter the results by processing status, violation
type, violation place, and violation time. You can also click to sort the events in a
descending or ascending order by time.

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Step 3 Plate number, time, and event type are displayed in the list. Click a record, and the event
details are displayed on the right.
Step 4 Penalize the event based on the details.
Figure 7-32 Penalize the violation

1. Check whether the plate number, lane, vehicle brand, and vehicle color are correct.
You can edit the incorrect information.

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2. Click More to view the snapshot and recorded video at the scene. You can lock, clip,
and download the video.
3. Enter the review comments.

● Click False Alarm, and it can be automatically filled in.

● Select Word or PDF to view the ticket in the specified format.
4. Click Penalize or Do Not Penalize.
● Penalize: After you confirm the penalty, the platform will generate a ticket for print.

You must install Microsoft Word on and connect a printer to your computer to use
this function.
● Not penalized: The event is not a violation and no penalty is needed.

7.3.3.3 Searching for Violation Records

You can search for violation records by vehicle type, violation type, and violation time, and plate
number.
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Traffic Management
Center > Vehicle Violation > Record.
Step 2 In the Search Condition section, select the vehicle type, violation type, and violation
time, and enter the plate number.

Click to add up to 10 plate numbers.

Step 3 Click Search.
Violation details are displayed on the right.

You can sort the records by capture time in a descending or ascending order. You can
also filter the records by processing status.
Step 4 Click the icons in the operation column to process the violations.
● Click to view detailed information.
● Click to trigger the alarm.
● Click to go to the DeepXplore page to search for more information.
● Click to review the unreviewed records.

You need to purchase the Penalty module before using this function.
● Click to view the ticket.
● Click to penalize the reviewed but not processed violation.

You need to purchase the Penalty module before using this function.
Related Operations
● Click at the upper-right corner to switch between list mode and view mode.
● Select violation records, and then click Export, and you can export the data to your local
computer.

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7.4 City Emergency Processing Center

You can process emergencies and conduct arming.

7.4.1 Emergency Processing

You can register emergencies and assign them to police officers. Processed emergencies can be
archived.
For procedures from configuration to application, see "7.4.1.9 Best Practice 1 (People Report
Emergencies)"and "7.4.1.10 Best Practice 2 (Device Reporting Emergencies)".

7.4.1.1 Configuring Areas

You can add, edit, or delete areas on the map.
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Emergency
Processing Center > Emergency Processing.
Step 2 Click on the lower-left corner to go to the Emergency Config page.
For how to configure an area, see "6.7 Configuring Emergency".

7.4.1.2 Recording an Emergency

You can record the information on an emergency, including the time, location, type and other
details. Besides citizen calling with a phone, an emergency can also be reported by an emergency
phone tower, an MPT, or an IPC.
Prerequisites
You have configured an event for the emergency phone tower and MPT. For the emergency phone
tower, set Triggered Event to SOS. For the MPT device, set Triggered Event to External Alarm.

Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Emergency Processing Center section, click Emergency Processing.
Step 3 Record the information on the emergency.
● When you receive an emergency call from a device, you can view the real-time video,
talk with the reporter, and record the call.

● Click in the lower-right corner to open the emergency list.

You can filter emergencies by time and status.
You can process emergencies that are in a call or unanswered. If an emergency is
generated after you answer a call, you can view the emergency details.

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Table 7-13 Parameter description

Parameter Description

Select the time of the emergency, or you can use the preset
options to quickly enter the time.
Time
If the emergency is reported by emergency phone towers, the
time will be automatically filled in.

Emergency Type Select an emergency type.

After entering the location, you can click Calibration Point, and
then calibrate the location on the map.
If the emergency is reported by an emergency phone tower, the
location of the device will be automatically filled in.
Emergency Location

Click and drag to include devices, and their real-time videos

will be opened on the bottom of the page.

● If the emergency happened in an area, the name of the area

will be automatically filled in.
● If the emergency did not happen within any area, it will be
Area
considered as Outside of Area.
● If the emergency happened in more than on areas, you need
to select which area it belongs to.

Emergency Details You can enter the general information on the emergency.
Reported by/Phone No. Information on the person who reported the emergency.
Whether the emergency needs urgent processing, which can
Serious Emergency
help police officers prioritize different emergencies.
Step 4 Click OK.

Click Reset to clear unsaved information.

7.4.1.3 Dispatching an Emergency

After recording emergency information, you can dispatch the emergency to a patrol officer, who
will receive and process it on CC Agile.
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Emergency
Processing Center > Emergency Processing > Emergency Dispatch.
Step 2 In the emergency list, you can click and select a period to display emergencies
happened during that period.
Step 3 Click an emergency to view its details and location on the map.

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Figure 7-33 Emergency details

Step 4 Process the emergency.

● Dispatch to officers
1. Click Dispatch for Emergency on the lower right of the page.
2. Select Idle or In Area.
Idle: Displays police officers who are currently available.
In area: Displays police officers in the area where an emergency occurs.
3. (Optional) Click to create a chat, so that audio, video, images, and files can be
shared between experts, leaders, and police officers for decision making.
Figure 7-34 Create a group

4. Select a police officer, and then click Issue.

● Quick processing
1. Click Quick Emergency Processing on the lower right of the page.
2. Select Processed offline , Missing Information, Repeated Emergency, or Others.

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Enter notes if you select Others.

3. Click OK.

7.4.1.4 Processing an Emergency

An emergency can be dispatched to one or more police officers, but only one can accept and
process it on CC Agile. For how to operate on CC Agile, see its user's manual.

7.4.1.5 Emergency Information

Users with permission to use this function can view the information on all emergencies, and
whether they are sent or received. After police officers completes processing an emergency, you
can view the images, audios, and recordings that are uploaded and related to this emergency. You
can also link additional evidence to the emergency, including files on your computer and videos on
the platform server.
Prerequisites
Before you use this function, you need to configure the network disks, whose storage type is files,
to store the evidence files uploaded from your local computer. For details, see "5.5.1 Adding a
Network Disk".

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Emergency
Processing Center > Emergency Processing > Emergency Info.
Step 2 In the Search Condition section, filter the emergencies by time occurred, area,
emergency type, and level of emergency.
Step 3 On the top of the page, you can further filter the emergencies by their status.

Emergencies that were not processed in 72 hours will be classified as Expired.

Figure 7-35 Emergency information

Step 4 Double-click or click of an emergency to view its detailed information, including

images, audio, and recordings.
Step 5 (Optional) Link evidence.
● Upload Files

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Supported file types include video (.dav, .mp4), audio (.mp3, .aac, .dav), image
(.jpg, .jpeg, .png), and document (.txt, .doc, .docx, .pdf, .xls, .xlsx).
A maximum of 10 files can be uploaded at a time, with the size of a single file not
exceeding 1 GB and the total file size not exceeding 10 GB.
1. On the Upload File page, click the Click to Upload area, and then select a file to
be uploaded.
2. After the files are uploaded, hover your mouse over a file to preview, download or
delete the file.
3. When more than one user are uploading files, click to refresh, so that the files
uploaded by other users can be synchronized.
4. Click the drop down list on the upper-right corner to filter the file types which you
do not want to display.
● Link Video
Click the Link Video tab.
Click the Click to Link Video area, and the system goes to Monitoring Center >
Monitoring > Playback.
Drag the video you want to link to a playback window, click at the bottom of the
page to crop a video clip no longer than 30 minutes, and then enter the emergency
number. For details, see "7.1.2.6 Linking Emergency".

Click on the Link Video page, and then the linked video will display. Hover your
mouse over a video to preview, download or delete it.
When more than one user are linking videos, click to refresh, so that the videos
linked by other users can be synchronized.

7.4.1.6 Exporting Emergencies

You can export the information and attachments of an emergency.
Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Emergency Processing Center section, click Emergency Processing >
Emergency Info.
Step 3 Click Export.
Step 4 Enter login password, select export range and format, and then click OK.

You can choose whether to export the images, audios, and recordings.

7.4.1.7 Track Playback

Users with permission to use this function can track the route of a patrol officer or that of a police
vehicle on the map.
Prerequisites
● GPS information on MPTs or MDVRs has been synchronized to the platform.
● The retention period of GPS records has been set. For details, see "5.3.8 Configuring the Record
Retention Period".
● If you are to search for a police vehicle, it needs to be linked to its MDVR. For details, see "6.7.4
Adding Police Vehicles".

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● Before playing back the track of a police officer, the recorded video from their MPT should be
retrieved to the platform. Otherwise, there will not be synchronized video on the platform.
● When playing back the track of a police vehicle, its MDVR must be connected to the platform
and has recorded video. Otherwise, there will not be synchronized video on the platform.

Procedure
Step 1 Log in to the client. On the Home page, select Application > City Emergency
Processing Center > Emergency Processing > Track Playback.
Step 2 Select the Police Officer or Police Vehicle tab, select a police officer or a police vehicle
that you want to search, and then set the time period.

● You can only select one police officer or one police vehicle each time.
● A maximum of 24 hours can be searched, with cross-day search supported.
Step 3 Click Search, and then the track is displayed on the map.

7.4.1.8 Map Resources

The icons on the map are different resources. See the following table to learn about them.

Table 7-14 Map resources description

Icon Description
An emergency that has been recorded. Hover the mouse on it and you can see
its number.
An ANPR device that has been marked on the map. Click it to see its information,
play back recordings or view real-time video.
An IPC device that has been marked on the map. Click it to see its information,
play back recordings or view real-time video.
An emergency phone tower that has been marked on the map. Click it to see its
information and real-time video.
A police officer with a real-time location and the police officer's phone number.
Click it and then you can view the police officer's detailed information, status,
real-time video of the MPT device, and make an audio call to the police officer.
A police vehicle with a real-time location. Click the icon and then you can view
live videos and video playback of the channels connected to the MDVR in the
police vehicle, make an audio call to the police vehicle, and play back the track.
Areas that are marked with different colors and boundaries. For how to
Areas
configure areas, see "6.7 Configuring Emergency".

7.4.1.8.1 Viewing Live Video

You can view the live video of connected channels on the map.
Procedure
Step 1 Log in to the client. On the Home page, select Application > City Emergency
Processing Center > Emergency Processing.

Step 2 On the Emergency Record or Emergency Dispatch page, click on the map to view
the information on the channel.

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Figure 7-36 Channel information

Step 3 Click to view live video. For operations on the live video, see "7.1.1 Viewing Live Video".

7.4.1.8.2 Viewing Recorded Video

You can view the recorded video of connected channels on the map.
Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Emergency Processing Center section, click Emergency Processing.

Step 3 On the Emergency Record or Emergency Dispatch page, click on the map to view
the information on the channel.
Figure 7-37 Channel information

Step 4 Click to view the recorded video. For operations on the recorded video, see "7.1.2
Playback".

7.4.1.8.3 Selecting Layers

Procedure
Step 1 Log in to the client, and then click Application.

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Step 2 In the City Emergency Processing Center section, click Emergency Processing.
Step 3 Click on the upper-right corner of the map, and then select . Select the type of
information that needs to be displayed on the map.
For introduction on the layers, see "7.4.1.8 Map Resources".

7.4.1.8.4 Measuring Distance

Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Emergency Processing Center section, click Emergency Processing.
Step 3 Click on the upper-right corner of the map, and then select .
Step 4 Click two dots on the map, and you will see the distance. Double-click to stop drawing.

7.4.1.8.5 Measuring Area

Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Emergency Processing Center section, click Emergency Processing.
Step 3 Click on the upper-right corner of the map, and then select .
Step 4 Click to start drawing the area on the map and double-click to stop drawing. The size of
the area is displayed.

7.4.1.8.6 Adding Marks

Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Emergency Processing Center section, click Emergency Processing.
Step 3 Click on the upper-right corner of the map, and then select .
Step 4 Click a spot where you want to add a mark, and then enter a name and note for the spot.
Step 5 Click Save.
Click the mark to show the details. Click Delete to delete the mark.

7.4.1.8.7 Resetting Map

Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Emergency Processing Center section, click Emergency Processing.
Step 3 Click on the upper-right corner of the map, and then select , and the map is restored
to its initial position and distance ratio.

7.4.1.8.8 Clearing Drawings

Procedure
Step 1 Log in to the client, and then click Application.

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Step 2 In the City Emergency Processing Center section, click Emergency Processing.
Step 3 Click on the upper-right corner of the map, and then select , and the length and
distance information will be cleared.

7.4.1.9 Best Practice 1 (People Report Emergencies)

This section uses citizens reporting emergencies as an example, to explain how to configure related
parameters and go through the business flow.

Configuration Procedure

1. Configure the map.

a. Add a GIS map. GIS map allows you to zoom in for more details.
b. Mark emergency phone towers and general surveillance devices on the map. See "6.3.3
Marking Devices".
2. Add devices.
Add MPT devices that police officers use, MDVR devices in police vehicles, emergency phone
towers, and general surveillance devices to the platform. For MPT and MDVR devices, you can
name them with badge numbers of police officers and numbers of police vehicles, for easy
management. See "5.4 Managing Devices". Besides, the police officer must log in to CC Agile, so
that GPS information can be uploaded to the platform.
3. Add police officers and police vehicles to the platform.
● Add police officers to the platform. When they log in to their MPT devices with their
accounts, their real-time locations will be shown on the map. See "5.2 Client Permissions".

Add the corresponding role for police officers with different roles.
● Add police vehicles to the platform. Link MDVR to the vehicle, so that vehicle track can be
generated on the map. For details, see "6.7.4 Adding Police Vehicles".
4. Add areas and link them to different police officers and MDVR devices for emergency dispatch
and other functions. See "6.7 Configuring Emergency".

Application Procedure

1. People report emergencies by phone calls, and then a record keeper records the information on
the emergency. See "7.4.1.2 Recording an Emergency".
2. Dispatch police officers to process the emergency. See "7.4.1.3 Dispatching an Emergency".
3. The police officer will process the emergency in CC Agile that comes with the platform, and then
upload information that includes images, videos, and audios to the platform after the
emergency is processed. For how to process emergencies and upload information on CC Agile,
see its user's manual.
4. Police officers with corresponding permission can view the information on all emergencies, and
whether they are sent or accepted. For emergencies that are processed, they can view the
images, audios, and recordings that are uploaded related to this emergency, and export them to
the computer for archiving. They can also upload additional evidence from their computers, and
link the video on the platform server to the emergency. See "7.4.1.5 Emergency Information"
and "7.4.1.6 Exporting Emergencies".

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7.4.1.10 Best Practice 2 (Device Reporting Emergencies)

This section uses devices (including IPC, MPT, VTA, and emergency phone tower) reporting
emergencies as an example, to explain how to configure related parameters and go through the
business flow.

Configuration Procedure

1. Configure the map.

a. Add a GIS map. GIS map allows you to zoom in for more details.
b. Mark emergency phone towers and general surveillance devices on the map. See "6.3.3
Marking Devices".
2. Add devices.
Add MPT devices that police officers use, MDVR devices in police vehicles, emergency phone
towers, and general surveillance devices to the platform. For MPT and MDVR devices, you can
name them with badge numbers of police officers and numbers of police vehicles, for easy
management. See "5.4 Managing Devices". Besides, the police officer must log in to CC Agile, so
that GPS information can be uploaded to the platform.
3. Add police officers and police vehicles to the platform.
● Add police officers to the platform. When they log in to their MPT devices with their
accounts, their real-time locations will be shown on the map. See "5.2 Client Permissions".

Add the corresponding role for police officers with different roles.
● Add police vehicles to the platform. Link MDVR to the vehicle, so that vehicle track can be
generated on the map. For details, see "6.7.4 Adding Police Vehicles".
4. Add areas and link them to different police officers and MDVR devices for emergency dispatch
and other functions. See "6.7 Configuring Emergency".

Application Procedure

1. Configure events. Only when events are configured can the platform receive alarms triggered by
the devices. For details, see "6.1 Event".
The triggered event varies depending on different device type.
● IPC: select Crowd Map(Area) or Crowd Map(Global).
● MPT/VTA: select External Alarm.
● Emergency phone tower: select Emergency Phone Tower.

2. The platform receives the alarms reported by the devices.

a. Click on the lower-right corner of the Emergency Record page, select an emergency
and record the information. See "7.4.1.2 Recording an Emergency"
b. Dispatch police officers to process the emergency. See "7.4.1.3 Dispatching an Emergency".
c. The police officer will process the emergency in CC Agile that comes with the platform, and
then upload information that includes images, videos, and audios to the platform after the
emergency is being processed. For how to process emergencies and upload information on
CC Agile, see its user's manual.
d. Police officers with corresponding permission can view the information on all emergencies,
and whether they are sent or accepted. For emergencies that are processed, they can view
the images, audios, and recordings that are uploaded related to this emergency, and export
them to the computer for archiving. They can also upload additional evidence from their

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computers, and link the video on the platform server to the emergency. See "7.4.1.5
Emergency Information" and "7.4.1.6 Exporting Emergencies".

7.4.2 Arming
Supports general arming and police vehicle arming. After arming is completed, you can search for
and export arming alarms.
General arming tasks are sent to IVSS, and police vehicle arming tasks are sent to MXVR devices
bound to police vehicles.

7.4.2.1 General Arming

You can arm a person, a vehicle, a person database, or vehicle database.
Procedures:
1. Add arming tasks on a person or vehicle, or on a person or vehicle database. See the following
sections.
If you want to add arming tasks on a person or vehicle database, you must add the person or
vehicle database first. For details, see "6.4 Person and Vehicle Information".
2. When a person or vehicle in an arming task is captured, the platform will generate real-time
alarms. You can view details of the alarms. See the following sections.
3. Search for alarms triggered within a specified duration and export the results. See the following
sections.

7.4.2.1.1 Arming Person

You can arm a single person at a time.

Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Emergency Processing Center section, select Arming > Arming Task >
General Arming > Person Arming.
Step 3 Click Add, and then add personnel information and arming information.

Table 7-15 Parameters for adding a person arming task

Parameter Description
Person Name
Gender
Credentials type The information on the person to be armed.
ID No.
Phone No.
Task Name Enter a task name to differentiate it from others.
Degree of Importance Select a degree of importance of the task.
Arm Type You can select Criminal , Person Involved, or Other Persons.
Arming reason Enter a reason for arming.
Alarm Receiver Click the drop-down list, and then select one or more alarm receivers.

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Step 4 Hover your mouse over the image box, click Upload or Capture.

Only the computer with a camera can capture pictures.

Step 5 Click OK.
Step 6 Click on the upper-right corner to set a similarity, and then click OK.
When the similarity between the captured face and the face picture you uploaded
reaches or is higher than the value you specified, the alarm receiver you specified will
receive a real-time alarm.

The similarity will be applied to all people that are armed.

Related Operations
● Click Arming Exceptions to view the reason for exception, device name, person name, and ID
number.
● Click Disarm to disarm a person.

7.4.2.1.2 Arming Person Database

You can arm a person database.

Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Emergency Processing Center section, select Arming > Arming Task >
General Arming > Person Database Arming.
Step 3 Click Add, and then set the information on the task.

Table 7-16 Person database arming parameter description

Parameter Description
Task Name Enter a task name to differentiate it from others.
Database List Click the drop-down box and select a person database to be armed.
Set person similarity. The lower the similarity is, the more easily an
Similarity
alarm will be triggered, and the higher the false alarm rate is.
Degree of Importance Select a degree of importance of the task.
You can select Person with a Criminal Record , Person Involved, or
Arm Type
Other Persons.
Arming Reason Enter a reason for arming.
Alarm Receiver Click the drop-down list, and then select one or more alarm receivers.
Step 4 Click OK.
Related Operations
Click Disarm to disarm a person database.

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7.4.2.1.3 Arming Vehicle

You can arm vehicles one by one.

Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Emergency Processing Center section, select Arming > Arming Task >
General Arming > Vehicle Arming.
Step 3 Click Add, and then set the information on the vehicle and the task.

Table 7-17 Description of vehicle arming parameters

Parameter Description
Plate No.
Vehicle Owner Name The information on the vehicle to be armed.
Phone No.
Task Name Enter a task name to differentiate it from others.
Time Select the time period for the arming task.
Degree of Importance Select a degree of importance of the task.
You can select Fake-licensed Vehicle , Vehicle Involved, or Other
Arm Type
Vehicles.
Arming Reason Enter a reason for arming.
Click the drop-down list, and then select one or more alarm
Alarm Receiver
receivers.
Step 4 Click OK.

7.4.2.1.4 Arming Vehicle Database

You can arm the whole vehicle database.

Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Emergency Processing Center section, select Arming > Arming Task >
General Arming > Vehicle Database Arming.
Step 3 Click Add, and then add task information.

Table 7-18 Vehicle database arming parameter description

Parameter Description
Task Name Enter a task name to differentiate it from others.
Database List Click the drop-down box and select a vehicle database to be armed.
Time Select the time period for the arming task.
Degree of Importance Select a degree of importance of the task.
You can select Fake-licensed Vehicle , Vehicle Involved, or Other
Arm Type
Vehicles.
Arming Reason Enter a reason for arming.

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Parameter Description
Select one or more users who will receive notifications when alarms
Alarm Receiver
are triggered.
Step 4 Click OK.

7.4.2.2 Arming Police Vehicle

7.4.2.2.1 Adding a Device

Add a mobile device on the device page. For details, see "5.4.2.1 Adding Devices One by One".

The add mode is auto registration. The device category is an encoder. Maintain consistency
between registration ID and the device configuration. The device type is MDVR.

7.4.2.2.2 Adding Police Vehicles

Add police vehicles to the platform, and link them to their MDVRs. For details, see "6.7.4 Adding
Police Vehicles".

7.4.2.2.3 Storage

Add network disks and FTP servers.

Procedure
Step 1 Add a network disk.
For how to add the network disk, see "5.5.1 Adding a Network Disk".

This must be configured during the person arming and the disk type should be set as file
for storing person images. There are no requirements for vehicle arming.
Step 2 Add and configure an FTP server to store arming person information, and the mobile
device obtain the personnel information from the FTP server.
1. Log in to the client. On the Home page, select Configuration > Basic Config >
Storage.
2. Click FTP Server.
a. Click Built-in FTP Server.
When deploying the server of the main platform, the FTP is also deployed and can
be used directly. If the environment is for LAN and WAN deployment, please
configure the mapping IP, mapping signaling port, and mapping data port.
b. If the independent FTP server is being used, please click Independent FTP Server,
and configure the FTP server information, such as IP and signaling port.
3. Click Save.

7.4.2.2.4 Person and Vehicle Information

For details on person and vehicle information, see "6.4 Person and Vehicle Information"

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The type of arming database should be selected as police vehicle arming database.

7.4.2.2.5 Adding a Police Vehicle Arming Task

Configure arming tasks and send person and vehicle databases to designated police vehicles.

Adding a Person Database Arming Task

Configure arming tasks and send person databases to designated police vehicles.
1. Log in to the client, and then click Application.
2. In the City Emergency Processing Center section, select Arming > Arming Task > Police
Vehicle Arming > Person Database Arming.
3. Click Add , edit the task information, and click OK.

Table 7-19 Person database arming parameter description

Parameter Description
Task Name Enter a task name to differentiate it from others.
Click the drop-down box and select a person database to be
armed.
Database List
Only person arming databases will be displayed on the
drop-down box.

Degree of Importance Select a degree of importance of the task.

You can select Person with a Criminal Record , Person
Arm Type
Involved, or Other Persons.
Arming Reason Enter a reason for arming.
Click the drop-down list, and then select one or more alarm
Alarm Receiver
receivers.
4. Click on the corresponding operation bar of the generated arming task, and then click Add
to send the vehicle in the arming task.
Figure 7-38 Person database arming

5. Select the police vehicle that requires person arming, click OK, and send the person database to
the police vehicle.
If there are any abnormal situations during the sending process, click Arming Exceptions or
in the operation bar to view the abnormalities. After troubleshooting the problem, you can
resend it.

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If there is already a person database on the mobile device, sending again will overwrite the
original person database. Please be advised.

Adding a Vehicle Database Arming Task

Configure arming tasks and send vehicle databases to designated police vehicles.
1. Log in to the client, and then click Application.
2. In the City Emergency Processing Center section, select Arming > Arming Task > Police
Vehicle Arming > Vehicle Database Arming.
3. Click Add , edit the task information, and click OK.

Table 7-20 Vehicle database arming parameter description

Parameter Description
Task Name Enter a task name to differentiate it from others.
Click the drop-down box and select a vehicle database to be
armed.
Database List
Only vehicle arming databases will be displayed on the
drop-down box.

Degree of Importance Select a degree of importance of the task.

You can select Fake-licensed Vehicle , Vehicle Involved, or
Arm Type
Other Vehicles.
Arming Reason Enter a reason for arming.
Select one or more users who will receive notifications when
Alarm Receiver
alarms are triggered.
4. Click on the corresponding operation bar of the generated arming task, and then click Add
to send the vehicle in the arming task.
5. Select the police vehicle that requires vehicle arming, click OK, and send the vehicle database to
the police vehicle.
If there are any abnormal situations during the sending process, click Arming Exceptions or
in the operation bar to view the abnormalities. After troubleshooting the problem, you can
resend it.

If there is already a vehicle database on the mobile device, sending again will overwrite the
original vehicle database. Please be advised.

7.4.2.2.6 Enabling Device Detection

Configure face recognition and license plate recognition.

This configuration step is only an example. Different devices and versions might have differences.
Please configure according to the actual device

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Configuring Face Recognition

1. On the homepage of the mobile device, select AI > Parameters > Face Recognition。
2. Select the channel number and select Enable.
3. Select the person database and modify the similarity, and then click OK.
4. Enable reporting the face recognition alarm.
a. On the homepage of the mobile device, select AI > Parameters > Alarm Upload.
b. Select Face Recognition.

Configuring License Plate Recognition

1. On the homepage of the mobile device, select AI > Parameters > Plate.
2. Select the channel number and select Enable to enable license plate detection.
3. Configure parameters. For details on the parameters, see the following table.

Table 7-21 License plate parameters

Parameter Description

a. Click Setting.
Rule b. Set the license plate detection area, hold down the left mouse button
and drag the four corners of the yellow box to adjust the size.

a. Click Setting.
b. Set sensitivity, snapshot interval, frame rate.
● Sensitivity: Set the sensitivity. The larger the value, the easier plates
Parameters will be to be detected.
● Interval: Set the snapshot interval. Within the interval, the camera
will not take snapshots of the same plate twice.
● Frame Rate: Video image frames per second.

Click More Setting and select "Buzzer".

Buzzer
Enable the buzzer when the alarm is triggered.

Click More Setting and select "Log".

Log
Record the license plate detection logs.
4. Click Save.

7.4.2.2.7 Enabling Alarm

Prerequisites
Channel arming needs to be enabled on the device first.
Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Emergency Processing Center section, select Arming > Arming Task >
Police Vehicle Arming > Person Database Arming or Arming > Arming Task > Police
Vehicle Arming > Vehicle Database Arming.
Step 3 Select the arming task that needs to enable the alarm, and click on the operation bar.

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Step 4 Select the police vehicles to be reported alarms, and click Alarm or click the
corresponding to enable alarm.

If there are any abnormal situations when you enable the alarms, click Arming
Exceptions or in the operation bar to view the abnormalities.

7.4.2.3 Viewing Real-time Arming Alarm

Background Information
There are two ways to view real-time arming alarm:
● On Application > City Emergency Processing Center > Arming > Arming Task > Real-time
Arming Alarm, view the real-time arming alarm list.
● If you configured open alarm linkage video as pop-up in Local Settings > Alarm, real-time
alarms will also be displayed as pop-ups.

Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Emergency Processing Center section, select Arming > Arming Task >
Real-time Arming Alarm.
Step 3 Click All , Persons, or Vehicle above the alarm list to filter the alarms.
Step 4 Click one record, and the alarm details will be displayed on the right, including
information on the person/vehicle and arming, and alarm source.

You can switch between displaying video and image. Click Video to view the video when
the alarm was triggered.
Step 5 Click Trigger Alarm to report the emergency. For details, see "7.4.1.2 Recording an
Emergency".
Related Operations
● Click Pause Refresh , the real-time arming alarms stop to refresh. Click Start Refresh to
continue to refresh the alarms.
● Click Clear Alarms to clear all the current alarms.
● If you configured open alarm linkage video as pop-up in Local Settings > Alarm, you can:
Process the alarm.
○ If it is a person or vehicle arming alarm, click process , and the page will redirect to Real-
time Arming Alarm, with the corresponding alarm information highlighted on the top of
the list.
○ If it is other types of alarms, click process , and the page will redirect to Event Retrieval,
and the system automatically fills in the search conditions.
Stop to refresh/Continue to refresh.
Click Pause Refresh and Refresh.
Select Do not show this pop-up again and close the window, and the pop-up will stop to
show up.

7.4.2.4 Searching for Arming Alarm History

Procedure
Step 1 Log in to the client, and then click Application.

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Step 2 In the City Emergency Processing Center section, select Arming > Arming Task >
Arming Alarm History.
Step 3 In the Search Condition section, search for the alarms by type, time of emergency,
keywords, alarm source, and degree of importance.
The search results can be sorted by time of emergency in an ascending or descending
order.
Step 4 Double-click an alarm or click , and the alarm details will be displayed on the right,
including information on the person/vehicle and arming, and alarm source.
Step 5 Click to report an emergency based on the alarm. For how to report an emergency, see
"7.4.1.2 Recording an Emergency".

7.4.2.5 Exporting Search Results

You can export the arming alarm history to your local computer.
Procedure
Step 1 Log in to the client, and then click Application.
Step 2 In the City Emergency Processing Center section, select Arming > Arming Task >
Arming Alarm History.
Step 3 In the Search Condition section, search for the alarms by type, time of emergency,
keywords, alarm source, and degree of importance.
Step 4 Select records, and then click Export.
Step 5 Enter login password, select export range and format, and then click OK.

You can choose whether to export images or not.

7.4.2.6 Best Practice 3 (Person Database Arming)

This section takes person database arming as an example to explain how to configure related
parameters and go through the business flow.
Procedure
Step 1 Add a person database, and then add the persons that you want to arm to the database.
See "6.4.1 Managing People".
Step 2 Add areas and link them to different police officers and MDVR devices for emergency
dispatch and other functions. See "6.7 Configuring Emergency".
Step 3 Add a person database arming task, which will be sent to all IVSS devices on the platform.
See "7.4.2.1.2 Arming Person Database".
Step 4 When a person in the database has been captured, the platform will generate a real-time
alarm. Double-click it to view its details. See "7.4.2.3 Viewing Real-time Arming Alarm".
Step 5 Click Trigger Alarm on the alarm details page to report an emergency. The location of
the emergency will be automatically filled in based on the location of the channel that
captured the person. For how to record the information on the emergency, see "7.4.1.2
Recording an Emergency".
Step 6 Dispatch police officers to process the emergency. See "7.4.1.3 Dispatching an
Emergency".
Step 7 The police officer will process the emergency in the App that comes with the platform,
and then upload information that includes images, videos, and audios to the platform
after the emergency is being processed. For how to process emergencies and upload
information on the App, see its user's manual.

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Step 8 Police officers with corresponding permission can view the information on all
emergencies, and whether they are sent or accepted. For emergencies that are processed,
they can view the images, audios, and recordings that are uploaded related to this
emergency, and export them to the computer for archiving. They can also upload
evidence files from their local computer, and link the video on the server. See "7.4.1.5
Emergency Information" and "7.4.1.6 Exporting Emergencies".

7.5 Task Center

When you export data in City Traffic Management Center, City Data Intelligence Center, or City
Emergency Processing Center, and Video Analysis, export tasks will be generated in the Task Center
for progress tracking and management, including start and pause downloading in batches, and
delete tasks in batches.

7.5.1 Downloading Recording

You can download recordings stored on the platform or devices, and save them to .avi, .mp4, or .asf
formats. There are three ways to download videos:
Background Information
● Download all recordings within a specified timeline.
● Download recordings by file. Within the duration you specified, the platform will generate a
recording in a file every 30 minutes from the time where there is a recording. If a recording is not
started on the hour or half past the hour, then the first recording file will start from its start time
to the following hour or half hour. For example, a recording starts from 4:15, then the first
recording file will start from 4:15 to 4:30.
● Download the recordings of defined duration before and after a tag.

Procedure
Step 1 Log in to the client. On the upper-right corner of the client, click Task Center.
Step 2 Select Download Center from the left menu.
Step 3 Download recordings.
● Download recordings within a specified timeline.
Click the Timeline tab, and then select a duration on the time bar. You can select
multiple recordings, and then select a duration for them at the same time.

Also, you can click on the lower-left corner when playing a recording, and then
select a duration on the time bar.
● Download recordings by file

Click the File tab, and then click to download one recording file at a time, or select
multiple files and click Download Selected File to download multiple recording files
at the same time.
● Download the recordings of defined duration before and after a tag

Click the Tag tab, click to download recordings of a tag, or select multiple tags
and click Download Selected Tagged File to download recordings of multiple tags,
and then set the duration for before and after the tag.
Step 4 Enter the password of the current account, and then click OK.

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Step 5 Confirm or configure the specific start and end time of recordings, click to select a
format, and then click OK.
After the download is complete, you can play the recordings or go to the storage path in
the prompt.

● If you do not select a format, recordings will be saved in .dav format by default.
● You cannot select a format when downloading multiple recording files.

7.5.2 Searching for Tasks

You can search for the download tasks of each module.
Procedure
Step 1 Log in to the client. On the upper-right corner of the client, click Task Center.
Step 2 Select Task Management from the left menu.
Step 3 Select the module, download status, and time.
The module includes Road Event , Traffic Flow, Vehicle Violation, Emergency
Processing, Video Analysis, Person Database, Vehicle Database, Person Arming,
Vehicle Arming, Resource File, and Smart Search.
Step 4 Click Search.

7.5.3 Managing Tasks

You can start, pause, and delete tasks.
Procedure
Step 1 Log in to the client. On the upper-right corner of the client, click Task Center.
Step 2 Select Task Management from the left menu.
Step 3 Select the module, download status, and time, and then click Search.
Step 4 Manage the tasks.
● Click to start downloading the information in a task.
● Click to pause a task that is being downloaded.
● Click delete a task.
● Select multiple tasks, and then click Delete to delete them in batches.

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8 City Watchtower Homepage

Log in to the client. Click to switch to the City Watchtower homepage. On this page, the data
on users, police vehicles, devices, emergencies, vehicle violations, passed vehicles and alarms can
be counted. You can quickly go to the corresponding page.

When different roles open the client, they will respectively enter the city watchtower or classic
mode homepage.
● Record keeper, dispatcher, patrol officer, and custom roles (who have permissions for City Data
Intelligent Center , or other menus in Application except for Monitoring Center and
Maintenance Center), will go to the City Watchtower page after the login.
● Super administrator, administrator, and custom roles (who only have permissions for
Monitoring Center or Maintenance Center, or have permissions for both of these two), will go
to the classic homepage after the login.
Figure 8-1 Homepage

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Table 8-1 Homepage module description

No. Module Description

Select Today , This Week, or This Month to display the
data by day, week, or month. The data is refreshed every
60 seconds.
● By day: Displays the statistical data of the day in
hours. If it is currently 10 o'clock, the statistical data
after 10 o'clock will be displayed as 0, excluding the
Data statistics last hour.
1
period ● By week: Displays the statistical data for the current
week (Monday to Sunday) in the dimension of days.
Data statistics from that day onwards show 0,
excluding that day.
● By month: Displays the statistical data of the current
month in the dimension of days. Data statistics from
that day onwards show 0, excluding that day.

Counts the number of emergencies, violations, passed

vehicles, and arming alarms.
● Unfinished Emergencies/Finished Emergencies:
Displays the number of unfinished and finished
emergencies. The number of emergencies includes
those to be sent, to be received, to be dispatched and
pending.
Click on the data to redirect to the "Emergency Info"
2 Data statistics type page.
● Violating Vehicles/Passed Vehicles: Displays vehicle
violation records and the number of passed vehicles.
Click on the data to redirect to the vehicle violation
records or Vehicles in "DeepXplore".
● Arming Alarm: Displays the total number of person
and vehicle arming alarms.
Click on the data to redirect to the "Arming Alarm
History" page.

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No. Module Description

The statistical chart displays data on emergencies,
events, alarms, passed vehicles, and vehicle violations.
● Emergencies: Supports sorting data and generating
statistics by emergency status or type, and can switch
display.
The emergency status includes to be sent, to be
received, to be dispatched, pending, completed
and expired.
The emergency type includes criminal incident,
civil incident, traffic incident, medical emergency,
fire emergency and others.
● Event and Alarm: Count the number of alarms by
time, and the alarm types include the following 3
categories of four types, displayed in a line chart.
Arming alarm statistics: Count the number of
arming alarms for persons and vehicles.
Event statistics: Count the number of reported
3 Statistical chart
events by period.
Road event statistics: Count and the number of
reported road events by period.
● Passed Vehicles: Counts the number of passed
vehicles by time or channel.
Time: Use a line chart to display all the passed
vehicles for all the channels at each time point.
Channels: Use a bar chart to display the passed
vehicles for the first 5 channels.
● Violating Vehicles: Counts the number of violations by
type or channel.
Type: Displays the number of violations in the top
5 types of violations based on the violation type.
Channels: Displays the number of violations in the
top 5 channels by channel, and use a bar chart to
count the total number of violations in each
channel during the statistical period.

Count the number of current online users and total

number of users, the number of online police vehicles
and the total number of police vehicles, the number of
4 Basic data
online devices and the total number of devices. Click on
the number to redirect to the user page, police vehicle
configuration page, and device page.

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No. Module Description

Receive events, arming alarms, reported emergencies
and road events in real time. A maximum of 2 records will
pop up on the page. If you need to view more data, click

to enter the "Alarms" page to view. Each type of

event or alarm can display up to 100 latest pieces of data.
You can enable Start Refresh and Pause Refresh.

displays the total number of pushed alarms

received by the client during the current session. Events
generated during the pause refresh period are not
counted towards the total number.
If the statistical quantity exceeds 10,000, it will be
displayed as 10000+, and the specific value will be
displayed in floating mode.
● Events: Includes channel, event type, and snapshot
time. Supports retrieval by channel or event type.
Click Go to to redirect to the event retrieval page.
You can search for all the data on the current day by
the default conditions.
Receive alarms in
5 ● Arming Alarm: Includes person name/plate number,
real time
arming task name, alarm source and alarm time. You
can search for items based on arming task name.
Click Go to to redirect to the arming alarm history
page. You can search for all the data on the current
day by the default conditions.
● Report Emergency: Includes channels and alarm time.
Supports retrieval by channels.
Click Go to to redirect to the emergency record page.
For search conditions, see "7.4.1.2 Recording an
Emergency".

There are 3 types of alarms for report emergency,

including emergency phone tower alarms, the SOS
alarm of MPT, and the crowd gathering alarm.
● Road Event: Includes channels, event type, and alarm
time. Supports retrieval by channels or event type.
Click Go to to redirect to the event record page. You
can search for all the data on the current day by the
default conditions.

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No. Module Description

It supports real-time road condition and road condition

prediction.

You need to enable "Road Condition Config" in Traffic

Flow Config.
● Real-time road condition: The map can display the
layers of intersections and road sections, and
supports viewing the traffic details of intersections
and road sections.
Displays the degree of congestion on the road section
with 4 colors. They represent heavily congested,
congested, slow and smooth.
Click on the intersection to display the daily
intersection traffic details page, displaying the
intersection name and the total traffic flow of the
day. The line chart displays the traffic flow in
designated directions and entry and exit
directions, calculated by hour.
You can refresh and go to the history traffic flow
page.
Road condition
6
display
The default value for direction is based on the first
direction found during the tour from east,
southeast, south, southwest, west, northwest,
north, and northeast. Manual switch is supported.
After you select the direction, the line chart
displays the statistical data for both entry and exit
directions.
Click on the road section to display the traffic
details for the current day. It will show the name of
the road section, the total traffic flow and average
speed of the day. The line chart displays the traffic
flow and average speed on the road section,
calculated by hour.
You can refresh and go to the history traffic flow
page.
● Road Condition Prediction: It can predict the road
conditions for the next 7 days, and can predict the
road conditions for a specified time (hour). The road
sections on the map will change.

You cannot view data information on intersection and

road sections in road condition prediction mode.

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Table 8-2 Button description

Icon Function Description

Show more icon on the Displays "Application" and
top "Configuration".
Hide statistical charts of emergencies,
Show less icon on the
events and alarms, passed vehicles, and
bottom
vehicle violations.
Switch to city watchtower
Switch to the homepage.
or classic mode

Search Search for device resources on the map.

Operations Click to show other operations.

Click to select the layer information to be

displayed on the map, including the
Layer control video, ANPR device, emergency phone
tower, emergency, police officer, police
vehicle and area.

Select Pane, circle, line.

Click two dots on the map, and you will

Measure distance see the distance. Double-click to stop
drawing.
Click to start drawing the area on the
Measure area map and double-click to stop drawing.
The size of the area is displayed.
Click a spot where you want to add a
Add mark mark, and then enter a name and note
for the spot.

Restore the map to its initial position and

Reset
distance ratio.
/

Clear the distance and area information

Clear
on the map.

Zoom in Zoom in the map.

Zoom out Zoom out of the map.

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9 Maintenance
You can view system status and system log, and back up and restore the system.

9.1 Maintenance Center

You can view the overall running status of the platform, including server, channel, and device. Clear
view of fault information allows you to locate the fault source and type, and then fix it in time.
Procedure
Step 1 Log in to the client. On the Home page, click Application, and then select Maintenance
Center.
Step 2 View system status.
● To view overview, click Overview. You can switch refreshing frequency at the upper-
right corner.
● To view channel status, click Channel Status.
● To view device status, click Device Status.
● To view server status, click Server Status.
● To view system faults, click Fault. You can only view system faults occurred within 7
days.
Related Operations
● You can configure the search conditions to search for the information you need.
● For channel and device status, click to filter the information to be displayed.
● Click Export and follow the onscreen instructions to export information to your computer.

9.2 Managing Logs

You can view and export operator logs and system logs. System logs are only available to
administrators.

9.2.1 Operator Logs

Procedure
Step 1 Log in to the client.
Step 2 Click on the upper-right corner, and then click Operator Log.
Step 3 Click , select one or more types of log you want to search for, specify the duration and
keywords, and then click Search.

The duration can be up to a week.

Step 4 To export the logs, click Export , enter the password of the current account, and an
encryption password, and then click OK.
The logs will be exported to your computer in a .zip file.

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The encryption password is for information protection. You need to enter the password
when you unzip the file.

9.2.2 System Logs

Background Information
Log in to the client. Click on the upper-right corner, and then click System Log. Operations are
the same with that of operator log. For details, see "9.2.1 Operator Logs".

System logs are only available to administrators.

9.3 Backup and Restore

You can back up the data on the platform to your computer or the server, such as event records,
logs, user account information, and device information, which can be used in extreme
circumstances to restore them quickly to ensure that your business do not get interrupted.

9.3.1 System Backup

Background Information
Use the data backup function to ensure the security of user information. Data can be manually or
automatically backed up.
● Manual backup: Manually back up the data to your computer.
● Automatic backup: The platform automatically backs up the data at a defined time, and saves it
to the installation path of the platform server.

Procedure
Step 1 Log in to the client. On the Home page, click Configuration, and then in the System
Config section, select Backup and Restore.
Step 2 Click the Backup tab.
Step 3 Back up data.
● Auto backup: Configure the parameters, and then click OK.
According to the defined period and time, which can only be 00:000:00 to 2:59:59 in
the morning, the platform automatically backs up the data to the server by default.
● Manual backup: Select the path to save the backup file, and then click Backup Now.

The login password is the one of the current user. The encryption password is used to
protect the backup file and must be verified when using the file to restore the
parameters of the platform.

9.3.2 Restore
Background Information
Restore the data from the most recent backup when the database becomes abnormal. It can
quickly restore your platform and reduce loss.

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● Local Restore: Use a backup file stored on your computer.

● Server Restore: Use a backup file from the server.

● Stop users from using the platform before performing system restore.
● Restoring the system will change system data. Be cautious.

Procedure
Step 1 Log in to the client. On the Home page, click Configuration, and then in the System
Config section, select Backup and Restore.
Step 2 Click the Restore tab.
Step 3 Restore data.
After restoration, the platform will restart automatically.
● Restore from local backup file: Select the backup file on your computer, click Restore
Now, and then enter the passwords.

The login password is the one of the current user. The encryption password is the one
you created when you backed up the file.
● Restore from backup file on the server: Click of the backup file you want to restore
parameters from, enter the passwords, and then click OK.

The login password is the one of the current user. The encryption password is the one
you created when you backed up the file.

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Appendix 1 Service Module Introduction

Appendix Table 1-1Service module introduction

Service Name Function Description

Reverses user requests to distributed system
NGINX Access Service
management services.
Emergency
ALERT Reports, dispatch, process, and archive emergencies.
Management Service
Traffic Management Manages road event, traffic flow., and violation data,
TRAFFIC
Service and processes violations.
System Management Manages services and provides access to various
SMC
Service interfaces.
Device Discovery
HRS Broadcasts platform information to discover devices.
Service
REDIS Data Cache Service Platform temporary business data storage.
MySQL Database Stores platform business data.
Message Queue
MQ Transfers messages between platforms.
Service
Device Management Registers encoders, receives alarms, transfers alarms
DMS
Service and sends out the sync time command.
Gets audio/video bit streams from front-end devices
Media Transmission
MTS and then transfers the data to DSS, the client and
Service
decoders.
SS Storage Service Store, search and play back recordings.
SOSO Device Search Service Search for device information.
Log in to the decoder and send tasks to the decoder to
VMS Video Matrix Service
output on the TV wall.
ARS Auto Register Service Listens, logs in, or gets bit streams to send to MTS.
ProxyList Control Logs in to ONVIF device, and then gets the stream and
PCPS
Proxy Service transfers the data to MTS.
Alarm Dispatch Sends alarm information to different objects according
ADS
Service to defined plans.
Network Storage
WebOSS Manages and stores files, videos, and images.
Service
Object Storage Manages storage of face snapshots and intelligent
OSS
Service alarm pictures.
Picture Transfer
PTS Manages picture transmission.
Service
MGW Media Gateway Sends MTS address to decoders.

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Appendix 2 Cybersecurity Recommendations

Security Statement

● If you connect the product to the Internet, you need to bear the risks, including but not limited
to the possibility of network attacks, hacker attacks, virus infections, etc., please strengthen the
protection of the network, platform data and personal information, and take the necessary
measures to ensure the cyber security of platform, including but not limited to use complex
passwords, regularly change passwords, and timely update platform products to the latest
version, etc. Dahua does not assume any responsibility for the product abnormality, information
leakage and other problems caused by this, but will provide product-related security
maintenance.
● Where applicable laws are not expressly prohibited, for any profit, income, sales loss, data loss
caused by the use or inability to use this product or service, or the cost, property damage,
personal injury, service interruption, business information loss of purchasing alternative goods
or services, or any special, direct, indirect, incidental, economic, covering, punitive, special or
ancillary damage, regardless of the theory of liability (contract, tort, negligence, or other) ,
Dahua and its employees, licensors or affiliates are not liable for compensation, even if they
have been notified of the possibility of such damage. Some jurisdictions do not allow limitation
of liability for personal injury, incidental or consequential damages, etc., so this limitation may
not apply to you.
● Dahua's total liability for all your damages (except for the case of personal injury or death due to
the company's negligence, subject to applicable laws and regulations) shall not exceed the price
you paid for the products.

Security Recommendations

The necessary measures to ensure the basic cyber security of the platform:
1. Use Strong Passwords
Please refer to the following suggestions to set passwords:
●The length should not be less than 8 characters.
●Include at least two types of characters; character types include upper and lower case letters,
numbers and symbols.
● Do not contain the account name or the account name in reverse order.
● Do not use continuous characters, such as 123, abc, etc.
● Do not use overlapped characters, such as 111, aaa, etc.

2. Customize the Answer to the Security Question

The security question setting should ensure the difference of answers, choose different
questions and customize different answers (all questions are prohibited from being set to the
same answer) to reduce the risk of security question being guessed or cracked.
Recommendation measures to enhance platform cyber security:
1. Enable Account Binding IP/MAC
It is recommended to enable the account binding IP/MAC mechanism, and configure the
IP/MAC of the terminal where the commonly used client is located as an allowlist to further
improve access security.
2. Change Passwords Regularly
We suggest that you change passwords regularly to reduce the risk of being guessed or cracked.
3. Turn On Account Lock Mechanism

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The account lock function is enabled by default at the factory, and it is recommended to keep it
on to protect the security of your account. After the attacker has failed multiple password
attempts, the corresponding account and source IP will be locked.
4. Reasonable Allocation of Accounts and Permissions
According to business and management needs, reasonably add new users, and reasonably
allocate a minimum set of permissions for them.
5. Close Non-essential Services and Restrict the Open Form of Essential Services
If not needed, it is recommended to turn off NetBIOS (port 137, 138, 139), SMB (port 445),
remote desktop (port 3389) and other services under Windows, and Telnet (port 23) and SSH
(port 22) under Linux. At the same time, close the database port to the outside or only open to a
specific IP address, such as MySQL (port 3306), to reduce the risks faced by the platform.
6. Patch the Operating System/Third Party Components
It is recommended to regularly detect security vulnerabilities in the operating system and third-
party components, and apply official patches in time.
7. Security Audit
● Check online users: It is recommended to check online users irregularly to identify whether
there are illegal users logging in.
● View the platform log: By viewing the log, you can get the IP information of the attempt to
log in to the platform and the key operation information of the logged-in user.
8. The Establishment of a secure Network Environment
In order to better protect the security of the platform and reduce cyber security risks, it is
recommended that:
● Follow the principle of minimization, restrict the ports that the platform maps externally by
firewalls or routers, and only map ports that are necessary for services.
● Based on actual network requirements, separate networks: if there is no communication
requirement between the two subnets, it is recommended to use VLAN, gatekeeper, etc. to
divide the network to achieve the effect of network isolation.

More information

Please visit Dahua official website security emergency response center for security announcements
and the latest security recommendations.

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