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Offline Approval Workflow

Offline Email Approval is a functionality that allows approvers to approve or reject SAP workflow steps by clicking links in emails without needing an active VPN or SAP connection. It sends approval tasks in emails that can be responded to from any device to easily handle approvals remotely. The approval response is then processed back in SAP Workflow.

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Khalid Ahmed
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288 views3 pages

Offline Approval Workflow

Offline Email Approval is a functionality that allows approvers to approve or reject SAP workflow steps by clicking links in emails without needing an active VPN or SAP connection. It sends approval tasks in emails that can be responded to from any device to easily handle approvals remotely. The approval response is then processed back in SAP Workflow.

Uploaded by

Khalid Ahmed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Offline Approval Workflow

At Company , approval of business documents must take place as quickly as


possible. This helps to reduce overall handling time and avoid potential
disruptions. Handling administrative approval tasks is often done by
employees who do not work in SAP all day. They often find handling and
logging into SAP difficult, cumbersome and therefore not user-friendly. This
hinders fast processing.

had a need to let employees handle SAP workflow tasks via email in an
accessible and fast way. Within SAP SRM, it was previously possible for users
to approve or reject a shopping cart via email.

In the search for a similar functionality within S/4HANA, came to. For a
number of our customers, we reproduced and optimized this former SRM
functionality based on the same technical components.

The Offline Email approval solution enables the handling of these approval
tasks easily and anywhere. The approval task to be handled is clearly
presented in an email message, including the relevant details, PDF
attachment and possible follow-up actions. This makes it possible to handle
SAP Workflow tasks within an ECC or S/4HANA system via any email client,
from any device.

WHAT IS OFFLINE EMAIL APPROVAL!!

Offline Email Approval is a functionality in ECC or S4/HANA that allows an


approver to approve or reject a workflow step by clicking on a link in an email
without the user needing an active VPN connection or a direct connection to
SAP.

Global features of the solution are:


 SAP Workflow approval via email reply
 Supports any e-mail client (including Outlook, GMail, Apple Mail)
 Supports any device (including phone, table or desktop)
 Works when the user is offline
 Additional security measures beyond corporate mailbox security
 Supported scenarios:
o OpenText Vendor Invoice Management (VIM/SIM) approval tasks.
o Custom workflow approval tasks, including invoices, purchase
orders, contracts and sales orders
 Based on proven SAP technologies (SAPConnect, SAP Workflow and
ABAP)

HOW IT WORKS
1. Based on the role definition in the workflow, SAP determines a
responsible user.
2. SAP creates a workitem (workflow message) for this user and sends it
to his SAP inbox
3. The e-mail address of all users is maintained in their user profile in
SAP.
4. A periodic batch job selects all work items for which offline email
approval has been implemented and sends an email to the email
address in the user profile.
5. When the recipient clicks the hyperlink for approve or reject, a
response email is generated. This email contains the approver, the
decision (approve or reject) and the comments.
6. The email with the response is received in SAP and processed in SAP
Workflow.
WHAT IT LOOKS LIKE

MORE INFORMATION

For further questions or information on this topic or for other questions on SAP Workflow please
contact

Email : khalid0hmed@gmail.com

Mobile : 01222325624 / 01121313010 .

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