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ESL Shopping Conversation Worksheet

The document provides an English language exercise about shopping conversations. It includes a sample conversation, blanks to fill in, and questions to answer. It also gives topics for students to discuss and practice shopping conversations.

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rimaisreading
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261 views5 pages

ESL Shopping Conversation Worksheet

The document provides an English language exercise about shopping conversations. It includes a sample conversation, blanks to fill in, and questions to answer. It also gives topics for students to discuss and practice shopping conversations.

Uploaded by

rimaisreading
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Shopping Conversation

Exercise 1 – Fill in the Blanks

The ESL shopping conversation in this exercise has blanks that you need to fill by selecting the
correct option (A-D) for the 5 questions that follow the conversation. Click the get score button
when you have finished to see if you got them all right.

Situation: Andrew goes to the clothes store to return a coat he bought last week.

Sales assistant: Good afternoon, Sir. How can I help you?


Andrew: Hi, I want to _______(1)________.
Sales assistant: Please speak to my supervisor. She is in charge of
returns.
Supervisor: Hello, how may I assist you?
Andrew: I’d like to return this coat, please.
Supervisor: Is there anything wrong with it?
Andrew: Yes. The stitching has come apart near the hood.
Supervisor: I just need to know how you paid for this item
and if you still have the receipt.
Andrew: I paid by cash, but unfortunately ____________(2)____________.
Supervisor: I am afraid I will only be able to offer you a store voucher.
Andrew: I understand. I really like the design of the coat. Is it possible to have a replacement?
Supervisor: That is not a problem. I will check to see if we have another one in stock.
Andrew: Thanks.
Supervisor: I’m sorry. We don’t have that design in stock but we have a similar design which is
the same price. We can do an exchange for you. Here it is.
Andrew: I really like it. ________(3)________.
Supervisor: Would you like to try it on to make sure it fits you? The fitting cubicle is over there.
Andrew: No, thanks. ______(4)_________.
Supervisor: Is there anything else you want to buy today as we have a promotion on sportswear.
Andrew: No, not today. I would just like the exchange, please.
Supervisor: Let me remove the security tag for you. Would you like the hanger, too?
Andrew: No, thanks. I have many at home.
Supervisor: Here is your receipt ______(5)_______. Have a nice day.
Andrew: Thank you for your help. Have a nice day, too.

www.excellentesl4u.com Copyright © 2015 by Jolyon Dodgson www.facebook.com/ExcellentESL4U


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Shopping Conversation
ESL Shopping Conversation

Choose the best option (A-D) in the following five questions to fill in the blanks in the shopping
conversation given above.

1) Which option is the best to fill in the first blank?


A) Return an item
B) Buy a new coat
C) Buy another coat
D) Return an umbrella

2) Which option is the best to fill in the second blank?


A) Here is my receipt
B) Yes. I have my receipt.
C) I don’t usually keep receipts.
D) I want a new coat

3) Which option is the best to fill in the third blank?


A) I don’t like the colour.
B) It’s exactly the style I like.
C) I want a refund.
D) I don’t like that design.

4) Which option is the best to fill in the fourth blank?


A) I think I should try it on.
B) Yes, I will try it on.
C) I don’t like this style.
D) A medium size always fits me perfectly.

5) Which option is the best to fill in the fifth blank?


A) For the refund
B) For your exchange
C) For your purchase
D) For your new jeans

Exercise 2 – Write a Conversation

In this exercise you should write your own ESL shopping conversation. It should have at least two
people and be set in a location where people would talk about shopping. You will need to write all
the words that the participants would say. Once you have finished you could try speaking it out loud
with a friend.

www.excellentesl4u.com Copyright © 2015 by Jolyon Dodgson www.facebook.com/ExcellentESL4U


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Shopping Conversation
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www.excellentesl4u.com Copyright © 2015 by Jolyon Dodgson www.facebook.com/ExcellentESL4U


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Shopping Conversation
Exercise 3 – Conversation Topics

There are two sets of ESL shopping conversation questions provided to you in this exercise. You
should take one set and ask the questions to a friend, while they have the other set and ask you
those question. Once you have finished you can swap question sets and ask the questions again.

Question set A

 Do you enjoy shopping?


 Where do you go shopping most often?
 Have you ever worked in a shop?
 Why do people go just window shopping?
 How often do you go shopping?

Question set B

 What types of shops do you like to visit?


 Do you spend a lot of money when you go shopping?
 Would you like to work in a shop?
 What do you dislike about shopping?
 Do you like to go shopping alone or with friends?

www.excellentesl4u.com Copyright © 2015 by Jolyon Dodgson www.facebook.com/ExcellentESL4U


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Shopping Conversation
Answers

Exercise 1 – 1) A, 2) C, 3) B, 4) D, 5) B

www.excellentesl4u.com Copyright © 2015 by Jolyon Dodgson www.facebook.com/ExcellentESL4U


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