ENGLISH

OWNER’S MANUAL
SIDE BY SIDE
REFRIGERATOR
Please read this owner’s manual thoroughly before
operating and keep it handy for reference at all times.

Model Name(*=color)
LSXS26326* GS73SGS LSXS26336*
LSXS26366* GS74SDS GS73SGG
LSXS26466* GS73SDS LSXC22386*
LSXS26386* GS74SGS LSXC22336*
LSXC22326* GS73SDD

P/No.MFL67653483 ww w.lg.com
Copyright © 2019 LG Electronics Inc. All Rights Reserved.
 2 TABLE OF CONTENTS

TABLE OF CONTENTS
ENGLISH

3 PRODUCT FEATURES 20 HOW TO USE

20 Before Use
4 IMPORTANT SAFETY 21 Control Panel
INSTRUCTIONS 21 - Airflow
22 - Control Panel Features
7 COMPONENTS 24 Automatic Icemaker
7 Refrigerator Exterior 24 - When You Should Turn the Icemaker O
8 Refrigerator Interior 24 - Normal Sounds You May Hear
24 - Preparing for Vacation
10 INSTALLATION 24 - Power Failure
26 Ice and Water Dispenser
10 Installation Overview
27 Storing Food
10 Specifications
27 - Food Preservation Location
11 Unpacking Your Refrigerator
29 - Food Storage Tips
11 Choosing the Proper Location
29 - Storing Frozen Food
11 - Flooring
30 Detaching and Assembling the Storage Bins
12 - Ambient Temperature
32 Door-In-Door
12 - Measuring the Clearances
33 Adjusting the Refrigerator Shelves
12 Removing/Assembling the Refrigerator
Door Handles
13 Removing/Assembling the Refrigerator 34 MAINTENANCE
Doors 34 Cleaning
13 - Removing the Left (Freezer) Door
35 Replacing the Water Filter
13 - Removing the Right (Refrigerator) Door
14 - Reinstalling the Right (Refrigerator) Door
14 - Reinstalling the Left (Freezer) Door
39 SMART DIAGNOSISTM
39 Using Smart Diagnosis TM
15 Connecting the Water Line
15 - Before You Begin
15 - Water Pressure
40 TROUBLESHOOTING
15 - What You Will Need 40 Common Product Questions
17 - Water Line Installation Instructions 41 Noises You Might Hear
18 Turning On the Power 42 Before Calling for Service
19 Leveling
19 Door Alignment 51 WARRANTY (USA)

53 WARRANTY (CANADA)
 PRODUCT FEATURES 3

PRODUCT FEATURES

ENGLISH
* Depending on the model, some of the following functions may not be available.

DOOR-IN-DOOR REFRESHMENT CENTER

The Door-in-Door Refreshment Center provides a convenient area for
frequently-used items that require easy access.

FRESH ZONE DRAWERS

The Fresh Zone drawers are designed to help keep your fruits and
vegetables fresh.

DOOR ALARM
The Door Alarm function is designed to prevent refrigerator malfunctioning
that could occur if a refrigerator door remains open. If a refrigerator door
is left open for more than 60 seconds, a warning alarm SOUNDS AT
30 second intervals.

AUTO CLOSING HINGE

The refrigerator doors close automatically with a slight push. (The door
only closes automatically when it is open at an angle less than 30°.)

ICE PLUS
Ice production can be increased by approximately 20 percent when the
freezer section is maintained at the coldest temperature for a 24-hour pe-
riod.
 4 IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

This guide contains many important safety messages. Always read and obey all safety messages.

This is the safety alert symbol. It alerts you to safety messages that inform you of hazards
that can kill or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word WARNING or CAUTION. These words mean:

WARNING You can be killed or seriously injured if you do not follow instructions.

CAUTION Indicates an imminently hazardous situation which, if not avoided, may result in
minor or moderate injury, or product damage.
WARNING
To reduce the risk of re, electric shock, or personal injury when using your product,
basic safety precautions should be followed, including the following:
Power
NEVER unplug your refrigerator by pulling Do not install the refrigerator where there
on the power cord. Always grip the plug may be a danger of the unit falling.
and pull it straight out from the
outlet. Use
Immediately call a technician to repair or DO NOT allow children to climb, stand,
replace all power cords that have become or hang on the refrigerator doors or on
frayed or otherwise damaged. Do not use the shelves in the refrigerator. They could
a cord that shows cracks or abrasion damage the refrigerator and seriously
damage along its length or at either the injure themselves.
plug or connector end.
Do not hang on to or place heavy objects
ower outlet.
on the refrigerator’s dispenser.
Unplug the power plug immediately in the
event of a blackout or thunderstorm. Do not place heavy or dangerous objects
Plug in the power plug with the power (bottles with liquid) on the refrigerator.
cord facing downward. Do not put live animals inside the
Do not plug appliance into a damaged wall refrigerator.
outlet. Do not allow children to climb into the
If the appliance is submerged or partially product when it is in use.
In the event of a gas leak (propane/
appliance immediately from the main circuit
LPG), ensure adequate ventilation and
breakers. Contact the nearest service center
contact an authorized service center
Installation before resuming use. Do not touch or
Contact an authorized service center when disassemble the electrical outlet of the
you install or relocate the refrigerator. refrigerator.
When moving your refrigerator away from In the event of a refrigerant leak, move
the wall, be careful not to roll over or objects away from the
damage the power cord. refrigerator. Ensure adequate ventilation
Your refrigerator must always be plugged and contact an authorized service center.
to its own outlet which is adequately Do not use or place substances
grounded. The energy current should only (chemicals, medicine, cosmetics, etc) near
be 115 V ~ 60 Hz, 127 V ~ 60 Hz or 220 V~ the refrigerator or store them inside the
50/60 Hz, AC (according to the National refrigerator. Do not place the refrigerator
rating type). with a 15 A fuse for voltages in the vicinit
between 115 and 127 V or 10 A to 220 V Do not ov or pack items too tightly into
independent voltage protection system door bins. Doing so may cause damage
from the main supply of your home. (The to the bin or personal injury if items are
electrical installation must be by a removed with excessive force.
 IMPORTANT SAFETY INSTRUCTIONS 5

IMPORTANT SAFETY INSTRUCTIONS

ENGLISH
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic
safety precautions should be followed, including the following:
This product is not to be used for special Do not operate the refrigerator or touch
purposes such as the storage of medicine the power cord with wet hands.
or test materials or for use on ships, etc. Children should be supervised to ensure
Unplug the power plug before cleaning or they do not use the device as a toy
repairing the refrigerator.
In refrigerators with automatic icemakers,
When a technician replaces the LED lamp avoid contact with the moving parts
in the refrigerator, unplug the refrigerator or of the ejector mechanism or with the
turn o ower. heating element that releases the cubes.
Do not modify or extend the power cord. Do not place or hands on the
Do not use a dryer to dry the interior. Do automatic ice-making mechanism while
not light a candle to remove interior odors. the refrigerator is plugged in.
When dispensing ice from the dispenser,
We do not recommend the use of exten-
do not use crystal ceramics.
sion cables. However, if you still choose
to utilize an extension cable, it is Do not touch the cold surfaces in the
absolutely necessary that it is listed in the freezer compartment with wet or damp
UL (in the United States) or CSA (in hands, when your refrigerator is in
operation.
Canada), that it supports three-pronged
plugs and that the electrical current Do not put glass containers, glass bottles
support a 15 A fuse for voltages between or soda in the freezer.
115 and 127 V or 10 A to 220 V. (Verify the This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
Do not use an outlet that can be turned or lack of experience and knowledge,
o with a switch. Do not use an extension unless they have been given supervision
cord. It is the user’s responsibility to or instruction concerning the use of the
replace a standard 2-prong wall outlet appliance by a person responsible for their
with a standard 3-prong wall outlet. safety.
Do not, under any circumstances, cut or Do not refreeze frozen food that has
remove the third (ground) prong from the thawed completely. Doing so may result
pow in a serious health issue.
of your country.).
If you are throwing away y our old
Do not use an adapter plug and plug the refrigerator, make sure the CFC or HCFC
power plug into a multi-outlet extension coolant is removed for proper disposal
cord. by a servicer. If you release
Disconnect the power cord immediately if CFC/HCFC coolant, you may be or
you hear a noise, smell a strange odor or imprisoned in accordance with the relevant
detect smoke coming from the appliance. environmental law.
Turn the power o if water or dust Junked or abandoned refrigerators are
penetrates into the refrigerator. Call a dangerous, even if they are sitting for
service agent. only a few days. When disposing of the
Do not disassemble or modify the refrigerator, remove the packing materials
refrigerator. from the door or take o the doors but
leave the shelves in place so that children
Do not put hands, feet, or metal objects may not easily climb inside.
below or behind the refrigerator.
If the refrigerator is connected to a circuit
protected b y fuses, use time delay fuses.
 6 IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

To reduce the r re, electric shock, or personal injury when using your product, basic
safety precautions should be followed, including the following:
Do not use extension cords or ungrounded
CAUTION (two prong) adapters.
Do not store explosive substances such as
Installation
The refrigerator must be properly in this appliance.
installed in accordance with the Installer Maintenance
Instructions that were taped to the front
of the refrigerator. Do not use strong detergents like wax or
thinners for cleaning. Clean with a soft
Be careful when you unpack and install cloth.
the refrigerator. Immediately dispose of
plastic and other packing materials out of Wipe foreign objects (such as dust and
the reach of children. water) o the prongs of the power plug
and contact areas regularly.
The appliance must be positioned for
easy access to a power source. Do not store, disassemble or repair the
refrigerator by yourself.
Use Remove any dust or foreign matter from
Close the door carefully when children the power plug pins.
are around.
Do not use a wet or damp cloth when
K ch point areas; cleaning the plug.
clearances between the doors and cabi-
If the refrigerator is disconnected from
nets are necessarily small. Be careful
the power supply, wait f ve
closing doors when children are nearby.
minutes before plugging it back in.
If you store food improperly, be aware
If you notice a chemical or burning
that it may fall and cause injury.
plastic smell or see smoke, unplug the
Do not use aerosols near the refrigera- refrigerator immediately and contact
tor. your LG Electronics Service Center.
Do not store articles on the top of the The insulation in this unit contains
appliance. cyclopentane or a pentane like blowing
If the appliance's power cord is damaged,
the cord must be replaced by the manu- and requires a special elimination
facturer or its service agent or a similarly process. Before discontinuing use of this
refrigerator, contact local authorities to
hazard. Do not operate the appliance arrange forsafe disposal of the unit.
with a damaged power cord.
Caution: This device is meant to be used IMPORTANT : Use only new water hose-sets,
in applications domestic and the like, such
do not reuse old water hose -sets
and other environments I work; cottages NOTE
and customers in hotels, motels and other Before a technician installs, cleans or changes
environments residential; environments lights, unplug the refrigerator.
bed and breakfast rate; hospitality non-
commercial and similar applications. and reset the control (of thermostat,
Refrigerator compartment’s lamps are refrigerator or freezer, depending on your
interior lighting LED type, so maintenance model) to the desired position.

SAVE THESE INSTRUCTIONS

 COMPONENTS 7

COMPONENTS

ENGLISH
Use this page to become more familiar with the parts and features of your refrigerator.
*T tual product may di er depending on the model.

Refrigerator Exterior for Door-In-Door Models

Freezer
Preserves frozen food.
Refrigerator
Preserves food.

Control Panel
Sets the refrigerator and
freezer temperatures, the
w
dispenser mode.

Filtered Water
and Ice Dispenser

water and ice.

Refrigerator Exterior for Standard Model

Vertical Horizontal

Freezer
Preserves frozen food.
Control Panel
Sets the refrigerator and
freezer temperatures, the
w
dispenser mode.

Refrigerator
Preserves food.
Filtered Water
and Ice Dispenser
water and ice.
 8 COMPONENTS

Refrigerator Interior for Door-In-Door Models

ENGLISH

Freezer Refrigerator
Compartment Compartment
LED Lamp Dairy Corner
Filter
LED Lamp
Automatic
Icemaker

Shelf
Shelf

Refreshment center
Shelf

Door Bin
Freezing Zone Fresh zone

Door Bin Door Bin

NOTE
Parts, features and options vary by model.
Your model may not include every option.
 COMPONENTS 9

Refrigerator Interior for Standard Model

Vertical Display

ENGLISH
Freezer Refrigerator
Compartment Compartment
LED Lamp Dairy Corner
Filter
LED Lamp
Automatic
Icemaker
Door Bin

Shelf
Shelf

Shelf
Door Bin

Door Bin Door Bin

Freezing Zone
Fresh zone

Door Bin

Door Bin

Horizontal Display
Freezer Refrigerator
Compartment Compartment
LED Lamp Dairy Corner
Filter
LED Lamp
Automatic
Icemaker
Door Bin

Shelf
Shelf

Door Bin

Freezing Zone
Fresh zone

Door Bin

Door Bin

NOTE
Parts, features and options vary by model.
Your model may not include every option.
 10 INSTALLATION

INSTALLATION
ENGLISH

Installation Overview
Please read the following installation instr fter purchasing this product or transporting it
to another location.

1 Unpacking your 2 Choosing the proper 3 Disassembling/Assembling

refrigerator and remove location
vinyl if applicable

WARNING
Connect to potable water
supply only.
4 Connecting the water 5 Leveling and Door
supply and water line Alignment

Specifications
The appearance and sp constant product improvements.
Side by Side refrigerator model
Description Side by Side refrigerator
115 V ~ 60 Hz and fused at 15 A
Electrical requirements
127 V ~ 60 Hz and fused at 15 A
220 V~ 50/60 Hz and fused at 10 A
(Refer to rating label inside refrigerator compartment).

Min. / Max. Water pressure 20 - 120 psi (138 - 827 kP

Dimensions for Standard Depth Models 35.8 " (W) X 36.3" (D) X 70.3" (H), 51.1 " (D w/ door open)
LSXS26****, GS7**** 909 mm (W) X 9 22 mm (D) X 1785 mm (H), 1298 mm (D w/ door open)
After Door Removal: 29.1" (739 mm) (D)
Dimensions for Counter Depth Models 35.9" (W) X 31.8" (D) X 70.3" (H), 46.5" (D w/ door open)
LSXC22**** 912 mm (W) X 807 mm (D) X 1785 mm (H), 1180 mm (D w/ door open)
After Door Removal: 24.6" (624 mm) (D)
Net weight for Standard Depth Models DID Model: 304.3 lb (138 kg)
LSXS26****, GS7**** Basic Model Vertical: 277.8 lb (126 kg)
Basic Model Horizontal: 264.6 lb (120 kg)
Net weight for Counter Depth Models DID Model: 277.8 lb (126 kg)
LSXC22**** Non DID Model: 251.4 lb (114 kg)
Net weight for Counter Depth Models
Non DID Model: 280 lb (127 kg)
LSXC22336*
 INSTALLATION 11

Unpacking Your Refrigerator Choosing the Proper Location

ENGLISH
Select a place where a water supply can
WARNING be easily connected for the automatic
Use two or more people to move and
icemaker.
install the refrigerator. Failure to do so
can result in back or other injury.
NOTE
Your refrigerator is heavy. When moving The water pressure must be between 20
the refrigerator for cleaning or service, and 120 psi (138 and 827 kPa) on models
be sure to protect the r. Always pull without a water ter and between 40 and
the refrigerator straight out when mov- 120 psi (276 and 827 kPa) on models with a
water lter.
ing it. Do not wiggle or walk the refrig-
erator when trying to move it, as The refrigerator should always be plugged
damage could occur. into its own individual properly grounded
electrical outlet.
Keep materials and va-
This provides the best performance and
pors, such as gasoline, away from the also prevents overloading house wiring
refrigerator. Failure to do so can result
explosion, or death. from overheated wires. It is recommended
that a separate circuit serving only this
appliance be provided.
Remove tape and any temporary labels from
your refrigerator before using. Do not remove
any warning-type labels, the model and serial
number label
To remove any remaining tape or glue, rub
WARNING
the area briskly with your thumb. Tape or glue To reduce the risk of electric shock, do not
residue can also be easily removed by rubbing install the refrigerator in a wet or damp area.
a small amount of liquid dish soap over the
adhesive with y Wipe with warm
water and dry. Flooring
Please remove vinyl from doors before To avoid noise and vibration, the unit must be
connecting unit to the electrical supply leveled and installed on a solidly constructed
(on some models). r. If required, adjust the leveling legs to
compensate for unev r. The
Do not use sharp instruments, rubbing alcohol, front should be slightly higher than the rear to
ve cleaners to re- aid in door closing. Leveling legs can be turned
move tape or glue. These products can damage easily by tipping the cabinet slightly. Turn the
the surface of your refrigerator. leveling legs to the left to raise the unit or to
the right to lower it. (See Leveling and Door
Refrigerator shelves are installed in the ship- Alignment.)
ping position. Please reinstall shelves according
to your individual storage needs. NOTE
Installing on carpeting, soft tile surfaces, a
platform or weakly supported structure is
not recommended.
 12 INSTALLATION

Ambient Temperature Removing/Assembling the

Refrigerator Door Handles
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Install this appliance in an area where the

temperature is between 55°F (13°C) and 110°F
(43°C). If the temperature around the appli-
ance is too low or high, cooling ability may be NOTE
adversely affected. When it is necessary to move the refrigerator
through a narrow opening, removing the
doors is the recommended procedure. If it
Measuring the Clearances is necessary to remove the handles, follow
the directions below. The appearance of the
Too small of a distance from adjacent items
handle may vary from what is shown in the
may result in lowered freezing capability and
illustrations
increased electricity consumption charges.
Allow at least 24 inches (61 cm) in front of the
refrigerator to open the doors, and at least Removing the Handles
2 inches (5.08 cm)
between the back of the refrigerator and the 1 Loosen the set screws with a 3/32 in. Allen
wall as well as on the sides of the refrigera- wrench and remove the handle.
tor and adjacent walls or objects.
2 Loosen the mounting fasteners that connect
to the refrigerator door and handle using a
¼ in. Allen wrench, remove the mounting
fasteners.
Mounting
Fasteners
24” (61 cm)

Set Screw

2”(5.08 cm) Allen Wrench

Replacement of lamp
Assembling the Handles
The refrigerator compartment lamp is a LED
interior lighting, so maintenance must be
performed by a qualified technician. 1 Assemble the mounting fasteners at both
ends of the handle using a ¼ in. Allen
wrench.

2 Place the handle on the door by fitting

the handle footprints over the mounting
fasteners and tightening the set screws
with a 3/32 in. Allen wrench.

Mounting Fasteners
 INSTALLATION 13

Removing and replacing 8. Lift the door from the lower hinge pin and
place it, inside facing up, on a non-scratching
refrigerator doors surface.

WARNING Removing the right (refrigerator)

Excessive Weight Hazard: door (1)
• Use two or more people to remove and install
the refrigerator doors. Failure to do so can (2)
result in back or other injury.
Electrical Shock Hazard
(3)

ENGLISH
• Disconnect the electrical supply to the (4)

ENGLISH
refrigerator before installing. Failure to do so (5)
could result in serious injury or death.
• Do not put hands, feet or other objects into
the air vents or bottom of the refrigerator. You
1. Open the door. Remove the screw from the
may be injured or receive an electrical shock.
cover of the upper hinge (1). Lift the lid (2).
2. Use a flat screwdriver to make lever and lift
Removing the Left (Freezer) Door the hooks (not seen in the image) located at
with Water Line Connection the bottom front of the lid. Lift the lid.
1. Disconnect the 2 water line connections, 3. Turn the hinge lever (3) on the
located on the back of the refrigerator. Hold clockwise. Lift the upper hinge (4) separated
the water supply connection and gently from the bra of the hinge lever (5).
push the collet to detach the water supply
line as shown. 4. Place the door, with the inner part up, on a
surface that does not scratch.

CAUTION
When you lift the hinge separate from
the clamp, be careful that the Door does
not fall forward.
• Lift the door from the power plug
middle hinge and remove the door.
• Place the door, with the inner part up,
CAUTION
on a surface that does not scratch.
Before you start, take out the food and
remove the door trays.
5. Raise the door from the bottom pin of
The hinge.
2. Open the door. Remove the top hinge cover
screw.
3. Use a flat-blade screwdriver to pry back the
hooks (not shown) of the hinge cover from the
top of the refrigerator cabinet. Lift up the cover. Bottom hinge

4. Disconnect all the wire harnesses and remove

the hinge cover.
5. Pull out the water supply lines.
CAUTION
6. Unscrew the ground wire.
• When releasing the handle hinge, be
CAUTION careful that the door does not fall forward.
• Place the door, the inside looking
When lifting the hinge free of the latch, outward, on a scratched surface, have
be careful that the door does not fall Be careful not to damage the water lines.
forward.
7. Rotate the hinge lever counterclockwise. Lift
the upper hinge free of the hinge lever latch.
 14 INSTALLATION

Reinstalling the Left (Freezer) Reinstalling the right (Refrigerator)

Door Door
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1. Lower the door onto the hinge pin of the

1. Position the door from the bottom pin of
means, medium.
the hinge.
2. Make sure the door is aligned with the
interior cabinet.
3. Place the top hinge on the fastener of the
hinge lever and in place. Turn the clockwise
lever and adjustment the hinge. Bisagra inferior

2. Place the top hinge above the latch the

Disassembling/Assembling the
hinge lever and place it instead. Rotate the
water lines Collet lever in direction counter clockwise and
secure the hinge.
Tube

Insert lines Tube (1)

4. Reconnect the water lines by inserting (2)

them into the connectors. The water lines
are inserted correctly when only one of the
two guidelines remains visible.
3. Reconnect all harnesses. Hook the tab on
the side switch of the lid, under the edge of
the opening in the top of the cabinet. Place
the lid and replace screw.

(Correcto) (Incorrecto)

NOTE
• Water hoses should be cut leaving a clean and
straight edge to avoid losses.

5.Reconnect all of the wire harnesses.

6.Reconnect the ground wire.

7.Hook the tab on the switch side of the

cover under the edge of the wire opening in
the cabinet top. Position the cover in place.
Insert and tighten the cover screw.
 INSTALLATION 15

Connecting the Water Line

CAUTION

ENGLISH
Before You Begin Wear eye protection during installation to
prevent injury.
This water line installation is not covered by the
refrigerator warranty. Follow these instructions
If the water pressure from the reverse osmosis
carefully to minimize the risk of expensive water
system is less than 21 psi or 1.5 kgf/cm2 (takes
damage.
more than 4.0 sec to fill a cup of 7 oz capacity):
Water hammer (water banging in the pipes) y Check to see if the sediment filter in
in house plumbing can cause damage to the reverse osmosis system is blocked.
Replace the filter if necessary.
refrigerator parts and can lead to water leakage
y Allow the storage tank on the reverse
or flooding. Call a qualified plumber to correct
osmosis system to refill after heavy usage.
water hammer before installing the water
y If the issue concerning water pressure
supply line to the refrigerator. from reverse osmosis remains, call a
licensed, qualified plumber.
CAUTION y All installations must be in accordance
with local plumbing code requirements.
To prevent burns and product damage, only
connect the refrigerator water line to a cold
What You Will Need
water supply.
y Copper Tubing, ¼ in. outer diameter,
to connect the refrigerator to the water
CAUTION supply. Be sure both ends of the tubing
are cut square.
Do not install the icemaker tubing in areas
To determine how
where temperatures fall below freezing.
much tubing you
Water Pressure need: measure the
distance from the
You will need a cold water supply. The water
water valve on the back of the refrigerator
pressure must be between 20 and 120 psi ( 138
to the water supply pipe. Then, add 8 feet
– 827 kPa ) on models without a water filter and
between 40 and 120 psi ( 276 – 827 kPa ) on (2.4 m). Be sure there is sufficient extra
models with a water filter. If the water pressure tubing (about 8 feet [2.4 m] coiled into 3
does not reach the minimum required pressure, turns of about 10 in. [25 cm] diameter) to
a separate booster pump may be required allow the refrigerator to move out from
for normal automatic icemaker and cool water the wall after installation. Keep the total
dispensing operation. length of the feed water pipe tube within
26 ft (8 m). Be careful to avoid getting a
If a reverse osmosis water filtration system is
kink in the tube. If the tube is longer than
connected to your cold water supply, this water
26 ft (8 m), it may cause the water feed to
line installation is not covered by the refrigerator
malfunction.
warranty. Follow these instructions carefully to
y Power drill.
minimize the risk of expensive water damage.
y ½ in. or adjustable
If a reverse osmosis water filtration system is wrench.
connected to your cold water supply, the water y Flat blade and Phillips
pressure to the reverse osmosis system needs head screwdrivers.
to be a minimum of 40 to 60 psi (276 - 413 kPa, y Two ¼ in. outer
or less than 2.0~3.0 sec. to fill a cup of 7 oz diameter compression
capacity). nuts and 2 ferrules (sleeves) to connect
the copper tubing to the shutoff valve and
the refrigerator water valve.
 16 INSTALLATION
ENGLISH

y If your existing copper water line

has a flared fitting at the end, you
will need an adapter (available at
plumbing supply stores) to connect
the water line
to the
refrigerator OR
you can cut off
the flared fitting with a tube cutter
and then use a compression fitting.
y Shutoff valve to connect to the cold
water line. The shutoff valve should
have a water inlet with a minimum
inside diameter of 5/32 in. at the
point of connection to the COLD
WATER LINE. Saddle-type shutoff
valves are included in many water
supply kits.
Before
purchasing,
make sure
a saddle-
type valve complies with your local
plumbing codes.

NOTE
A self-piercing saddle type water valve
should not be used.

WARNING
Electrical Shock Hazard:
When using any electrical device (such as a
power drill) during installation, be sure the
device is battery powered, double insulated
or grounded in a manner that will prevent the
hazard of electric shock.
 INSTALLATION 17

Water Line Installation Instructions 4 FASTEN THE SHUTOFF VALVE

Fasten the shutoff valve to the cold water

ENGLISH
pipe with the pipe clamp.
WARNING
When using any electrical device (such 5 TIGHTEN THE PIPE CLAMP
as a power drill) during installation, be Pipe Clamp
sure the device is battery powered,
double insulated or grounded in a
manner that will prevent the hazard of
electric shock. S a d d l e - Ty p e Vertical Cold
Shutoff Valve Water Pipe
Install the shutoff valve on the nearest
frequently used drinking water line.
NOTE
Commonwealth of Massachusetts Plumbing
1 SHUT OFF THE MAIN WATER SUPPLY Codes 248CMR shall be adhered to. Saddle
Turn on the nearest faucet to relieve the valves are illegal and use is not permitted in
pressure on the line. Massachusetts. Consult with your licensed
plumber.
2 CHOOSE THE VALVE LOCATION
Choose a location
Tighten the clamp screws until the sealing
for the valve that is
washer begins to swell.
easily accessible. It is
best to connect into NOTE: Do not overtighten clamp or
the side of a vertical you may crush the tubing.
water pipe. When it is
necessary to connect 6 ROUTE THE TUBING
Washer
into a horizontal water pipe, make the
Pipe Clamp Inlet End
connection to the top or side, rather
than at the bottom, to avoid drawing Clamp Screw
off any sediment from the water pipe.

3 DRILL THE HOLE FOR THE VALVE

Drill a ¼ in. hole in
the water pipe using
a sharp bit. Remove
any burrs resulting Route the tubing between the cold water
from drilling the line and the refrigerator.
hole in the pipe. Be
careful not to allow Route the tubing through a hole drilled in
water to drain into the wall or floor (behind the refrigerator or
the drill. Failure to drill a ¼ in. hole may adjacent base cabinet) as close to the wall as
result in reduced ice production or smaller possible.
cubes.

NOTE
NOTE
The hookup line cannot be white, plastic Be sure there is sufficient extra tubing (about
tubing. Licensed plumbers must use only 8 feet (2,4 m) coiled into 3 turns of about 10 in.
copper tubing (NDA tubing #49595 or (0,25 m) diameter) to allow the refrigerator to
#49599) or Cross Link Polyethylene (PEX) move out from the wall after installation.
tubing.
 18 INSTALLATION

7 CONNECT THE TUBING TO THE VALVE 10 TURN THE WATER ON AT THE

Place the compression nut and ferrule SHUTOFF VALVE
ENGLISH

(sleeve) for copper tubing onto the end of

Tighten any connections that leak.
the tubing and connect it to the shutoff
valve. Make sure the tubing is fully inserted
into the valve. Tighten the compression nut
securely.

Saddle-Type Compression
Shutoff Valve Nut

Packing Nut

Outlet Valve Ferrule (sleeve)

CAUTION
Check to see if leaks occur at the water line
8 FLUSH OUT THE TUBING
connections.
Turn the main water
supply on and flush
out the tubing until the
water is clear. 11 PLUG IN THE REFRIGERATOR
Arrange the coil of tubing so that it does not
Shut the water off at the vibrate against the back of the refrigerator
water valve after about or against the wall. Push the refrigerator
one quart of water has back to the wall.
been flushed through the tubing.
12 START THE ICEMAKER
9 CONNECT THE TUBING TO THE The icemaker will not begin to operate until
REFRIGERATOR it reaches its operating temperature of 15°F
NOTE: Before making the connection to (–9°C) or below.
the refrigerator, be sure that the refrigerator
power cord is not plugged into the wall Turning On The Power
outlet.
1 Plug in the
a. Remove the plastic flexible cap from the water refrigerator.
valve.

b. Place the compression nut and ferrule (sleeve)

onto the end of the tubing as shown.

c. Insert the end of the copper tubing into the

connection as far as possible. While holding
the tubing, tighten the fitting. CAUTION
y Connect to a rated power outlet.
Tubing Clamp
¼ in. Tubing y Have a certified electrician check the wall
outlet and wiring for proper grounding.
y Do not damage or cut off the ground
¼ in. terminal of the power plug.
Compression
Nut

Ferrule (sleeve)
Refrigerator
Connection
 INSTALLATION 19

Leveling 2 Open both doors again and check to make

sure that they close easily. If the doors do

ENGLISH
After installing, plug the refrigerator’s power not close easily, tilt the refrigerator slightly
cord into a 3-prong grounded outlet and push more to the rear by turning both leveling
legs counterclockwise. It may take several
more turns, and you should turn both
Your refrigerator has two front leveling legs—
leveling legs the same amount.
one on the right and one on the left. Adjust the
legs to alter the tilt from front-to-back or side-to- Door Alignment
side. If your refrigerator seems unsteady, or you
If the doors are still uneven after the refrigerator
want the doors to close more easily, adjust the
has been leveled, nish adjusting the doors by
refrigerator’s tilt using the instructions below:
following the instructions below:
NOTE: Tools Required: 11/16” (18mm) wrench Adjusting tools: 5/16” (8mm) wrench and 3/4”
ewdriver. (19mm) wrench.
1 Turn the leveling leg counterclockwise Height
to raise that side of the refrigerator or di erence

clockwise to lower it. It may take several

turns of the leveling leg to adjust the tilt of
the refrigerator. Height
Height
di erence di erence

1 keeper nut
CHANGE FILTER
C C PRESS & HOLD

F F

Left leveling
leg Height 2 Adjustment
hinge pin
di erence
3 Tool for
Down adjustment
Up

CHANGE FILTER
C C PRESS & HOLD
F F

Using a 3/4” (19mm) wrench, turn the keeper

nut to loosen the keeper nut.
Using a 5/16” (8mm) wrench, turn the
adjustment hinge pin clockwise or coun-
NOTE: Having someone push backward against the terclockwise to level the refrigerator door.
top of the refrigerator takes some weight o of the After leveling the door, turn the keeper
leveling legs.This makes it easier to adjust the legs. nut clockwise to tighten it.

Height CAUTION: Do not overtighten the door ad-

di erence justment screw. The hinge pin can be pulled out
(adjustable range of height is a maximum of 2 in.
(5 cm).

Right leveling leg

Height
di erence

CHANGE FILTER
C C PRESS & HOLD

F F
 20 HOW TO USE

HOW TO USE
ENGLISH

Before Use
Clean the refrigerator.

shipping.

CAUTION
Do not scratch the refrigerator with a sharp object or use a detergent that

or adhesive from the refrigerator.

on the rear surface of the refrigerator.

NOTE

Connect the power supply.

Check if the power supply is connected before use.
Read the “Turning On The Power” section.

Turn off the icemaker if the refrigerator is not yet connected to

the water supply.
Plug the power plug of the refrigerator into the grounded electric outlet and then
OFF
* This is applicable only to certain models.

CAUTION
Running the automatic icemaker before connecting it to the water supply
may cause the refrigerator to malfunction.

Wait for the refrigerator to cool.

Allow your refrigerator to run for at least two to three hours before putting food

cooling.

CAUTION
Putting food in the refrigerator before it has cooled could cause the food to
spoil, or a bad odor could linger inside the refrigerator.

The refrigerator makes a loud noise after initial operation.

This is normal. The volume will decrease as the temperature lowers.

Open refrigerator and freezer doors to ventilate the interior.

tape from inside the refrigerator and open the refrigerator and freezer doors for
ventilation.
 HOW TO USE 21

Control Panel IMPORTANT:

ENGLISH
Because air circulates between both sections,
The refrigerator control functions as the ther-
any odors formed in one section will transfer to
mostat for the entire appliance (refrigerator and
the other. You must thoroughly clean both sec-
freezer sections). The colder the setting, the
tions to eliminate odors.
longer the compressor will run to keep the tem-
perature colder. The freezer control adjusts the To prevent odor transfer and dried out food,
cold air flow from the freezer to the refrigerator. wrap or cover foods tightly. (See the Food Stor-
Setting the freezer control to a lower tempera- age Guide section for details.)
ture keeps more cold air in the freezer compart-
ment to make it colder. NOTE: If you close the refrigerator door, you
may see the freezer door open and close again
Airflow due to pressure from internal air flow.

Cold air circulates from the freezer to the fresh

food section and back again through air vents in
the wall dividing the two sections. Be sure not
to block vents while packing your refrigerator.
Doing so will restrict airflow and may cause the
refrigerator temperature to become too warm
or cause interior moisture buildup. (See air flow
diagram below.)
 22 HOW TO USE

Ice Type
Control Panel Features
Vertical Display
ENGLISH

* Depending on the model, some of the

Select Crushed Ice or Cubed Ice by pressing the Ice
following functions may not be available.
Type button repeatedly to choose the selection
desired. The Crushed Ice or Cubed Ice icon will
Vertical Display light up to indicate your selection.V
Selecting this icon indicates that cubed ice
will be dispensed when the dispenser pad
is activated.
Selecting this icon indicates that crushed
ice will be dispensed when the dispenser
pad is activated.
Horizontal Display
Select Crushed Ice, Cubed Ice or Water
by pressing the Dispenser button
LED Display
repeatedly to choose the selection
Indicator
desired. The Icon will light up to
indicate your selection.

To dispense water or ice, gently push your cup

against the dispenser pad (see page 26).
NOTE: Hold your cup in place for a couple of
seconds after dispensing ice or water so the last
few drops go in y r.

Temperature
The Refrigerator Temp. Control ranges
from 33°F to 46°F (1°C to 8°C). Press the
Refrigerator button to cycle through
the available temperature settings one
increment at a time.
The Freezer Temp. Control range is from
-6°F to 8°F (-21°C to -13°C). Press the
Freezer button to cycle through the
available temperature settings one incre-
ment at a time.
NOTE: When changing control settings, wait 24
hours before making additional adjustments. The
Control controls are set correctly when milk or juice is
Button as cold as you would like and when ice cream is
Horizontal Display rm. If the temperature in either compartment
LED Display Indicator is too cold or too warm, change the setting
one increment at a time. Wait 24 hours for the
change to stabilize before adjusting again.
Temperature Mode Switch Function
(°F <->°C)
If you want to convert °F to °C or vice versa,
press and hold the Freezer and Refrigerator
buttons at the same time for approximately
Control Button ve seconds. (Type 2 is not available)
 HOW TO USE 23

Ice Plus Lock

ENGLISH
When you press the Ice Plus button, the When power is initially connected to
graphic will illuminate in the display and the refrigerator, the Lock function is
will continue for 24 hours. The function o .
will automatically shut o after 24 hours. If you want to activate the Lock func-
You can stop this function manually by
tion to lock other buttons, press and
pressing the button one more time.
hold the Door Alarm button for three
This function increases both ice making
and freezing capabilities.
seconds or more. The Lock icon will
display and the Lock function is now
Ice ON/OFF enabled.
To turn o the automatic icemaker, press
When the Lock function is activated,
and hold the Ice ON/OFF button for three no other buttons will work. The dis-
seconds until the Ice O text is illumi- penser pad is also deactivated.
nated. To turn on the automatic ice maker, To disable the Lock function, press
press and hold until the Ice On text is and hold the Door Alarm button for
illuminated. approximately three seconds.

Light Display Off Mode

This light has two settings: ON and OFF. Press When the refrigerator is in the Display
the Light button to turn the dispenser light on O Mode, the display will remain o until
and o . (Not available on all models) a door is opened or a button is pressed.
Once on, the display will remain on for 20
Water Filter Reset seconds.
When the water indicator turns on, you
need to replace the water r. After replacing
the water r, press and hold the Replace Fil- Demo Mode (For Store Use Only)
ter button for three seconds to turn the indicator The Demo Mode disables all cooling in the
light o . You need to replace the water ap- refrigerator and freezer sections to conserve
proximately every six months. energy while on display in a retail store. When
activated, OFF will display on the control panel.

Door Alarm To deactivate:

When power is connected to the With either refrigerator door opened, press
refrigerator, the door alarm is initially and hold the Refrigerator Temp. and Ice Plus
set to ON. When you press the Door buttons at the same time for ve seconds. The
Alarm button, the display will change control panel will beep and the temperature set-
to OFF and the Door Alarm function tings will display to that Demo Mode is
will deactivate. deactivated. Use the same procedure to activate
When either the refrigerator or the the Demo Mode .
freezer door is left open for more
than 60 seconds, the alarm tone will
sound to let you know that the door
is open.
When you close the door, the door
alarm will stop.
 24 HOW TO USE

Automatic Icemaker
ENGLISH

Ice is made in the automatic icemaker and sent WARNING

to the dispenser. The icemaker will produce 7 Personal Injury Hazard
cubes per cycle - approximately 70-120 cubes in DO NOT place ngers or hands on the auto-
a 24-hour period, depending on freezer compart- matic ice making mechanism while the refrig-
ment temperature, room temperature, number erator is plugged in.
of door openings and other operating conditions.
It takes about 12 to 24 hours for a newly lcemaker
installed refrigerator to begin making ice.
Wait 72 hours for full ice production to oc-
cur.
Ice making stops when the ice storage
bin is full. When full, the ice bin holds
approximately 6 to 8 (12-16 oz) glasses of
ice.
Automatic Shuto Arm
To turn o the automatic icemaker, set
the Ice ON/OFF button on the display to
Ice O . To turn on the automatic icemak-
er, set the ON/OFF button on the display Preparing for Vacation
to Ice On . Set the Ice ON/OFF button to the Ice O mode
The water pressure must be between 20 and shut o the water supply to the refrigerator.
and 120 psi ( 138 – 827 kPa ) on models
without a w tween 40 and NOTE: The ice bin should be emptied any time
120 psi on ( 276 – 827 kPa ) models with a the Ice ON/OFF button is set to the Ice O
w mode.
and size of ice cubes.
If the ambient temperature will drop below
When You Should Turn the Icemaker Off
freezing, have a qua technician drain the
Set the Ice ON/OFF Button to "Ice O ":
water supply system to prevent serious prop-
When the water supply will be shut erty damage due to caused by ruptured
o for several hours. water lines or connections.
When the ice bin is removed for
more than one or two minutes. Power Failure
When the refrigerator will not be During a power failure, ice may drop into the
used for several days. freezer compartment. Remove the ice storage
bin and discard all the ice. Dry the storage bin
NOTE: The ice bin should be emptied when the and reinstall it. Once power is restored, crushed
Ice ON/OFF button is set to the Ice O mode. ice will be selected by default.

Normal Sounds You May Hear NOTE: Do not dispense ice continuously for
more than 30 sec. Depress and release the
NOTE: Keeping the Ice ON/OFF button set to dispenser pad for cycles of 30 seconds ON and
the Ice On mode before the water line is con- 60 seconds OFF.
nected can damage the icemaker.
You will hear the sound of cubes drop-
ping into the bin and water running in the
pipes as the icemak
 HOW TO USE 25

Automatic Icemaker (continued)

ENGLISH
CAUTION

y The first ice and water dispensed may

include particles or odor from the water
supply line or the water tank.
y Throw away the first few batches of ice
(about 24 cubes). This is also necessary
if the refrigerator has not been used for a
long time.
y Never store beverage cans or other items in
the ice bin for the purpose of rapid cooling.
Doing so may damage the icemaker or the
containers may burst.
y If discolored ice is dispensed, check the
water filter and water supply. If the prob-
lem continues, contact a qualified service
center. Do not use the ice or water until
the problem is corrected.
y Keep children away from the dispenser.
Children may play with or damage the
controls.
y The ice passage may become blocked with
frost if only crushed ice is used. Remove
the frost that accumulates by removing
the ice bin and clearing the passage with a
rubber spatula. Dispensing cubed ice can
also help prevent frost buildup.
y Never use thin crystal glass or crockery to
collect ice. Such containers may chip or
break resulting in glass fragments in the
ice.
y Dispense ice into a glass before filling it
with water or other beverages. Splashing
may occur if ice is dispensed into a glass
that already contains liquid.
y Never use a glass that is exceptionally
narrow or deep. Ice may jam in the ice
passage and refrigerator performance may
be affected.
y Keep the glass at a proper distance from
the ice outlet. A glass held too close to the
outlet may prevent ice from dispensing.
y To avoid personal injury, keep hands out of
the ice door and passage.
y Never remove the dispenser cover.
 26 HOW TO USE

Ice and Water Dispenser Incorrect Way Correct Way

ENGLISH

* Depending on the model, some of the

following functions may not be available.

CAUTION Water
Keep children away from the dispenser.
Children may play with or damage the
controls.

Dispenser structure
Ice & Water Switch
Water Switch
Ice

CAUTION
Throw away few batches of ice
(about 24 cubes). This is also necessary if
correct way
Ice Switch the refrigerator has not been used for a long
time.
Using the dispenser
Locking the dispenser
To dispense cold water , push on the
water switch with a glass. Press and hold the Alarm and Lock button
To dispense ice , push on the ice switch simultaneously for 3 seconds to lock the
with a glass. dispenser and all the control panel functions.
Follow the same instructions to unlock.
NOTE
Cleaning the dispenser stand
If discolored ice is dispensed, check
the water and water supply. If the The dispenser drip tray has no self-draining function.
It should be cleaned regularly.
problem continues, contact a (Models with a combined ice and water switch do
service center. Do not use the ice or not have a drip tray).
water until the problem is corrected.
1 To remove, grip the tray with both hands
The dispenser will not operate when and pull it out. Wipe out dirty areas and dry
either of the refrigerator doors are with a clean cloth.
open.
If dispensing water or ice into a
container with a small opening, place it
as close to the dispenser as possible.
Some dripping may occur after
dispensing. Hold your cup beneath
the dispenser for a few seconds after
dispensing to catch all of the drops.

2 To reinstall the tray, slightly tilt the front of

the tray and snap the ribs into the holes.
 HOW TO USE 27

Storing Food

ENGLISH
Food Preservation Location
Each compartment inside the refrigerator is designed to store different types of food.
Store your food in the optimal space to enjoy the freshest taste.

Ice storage bin Adjustable refrigerator shelf

If a large amount Adjustable shelves to meet
of ice is needed, your individual storage needs.
transfer the ice
in the storage bin
to another container.
Recommended types of
foods to store in Door-In-Door
section are butter, margarine
beverages, cream cheese,
Freezer Shelves peanut butter, ketchup,
mustard, relish, etc.
Store various frozen

ice cream, etc.

Fresh Zone
Store vegetables and fruits.
Freezing Zone
Store meat, fish, chicken,
etc. after wrapping it in
foil.

DOOR-IN-DOOR MODEL
CAUTION
Do not store food with high moisture content towards the top of the refrigerator. The moisture
could come in direct contact with the cold air and freeze.
Wash food before storing it in the refrigerator. Vegetables and fruit should be washed, and food
packaging should be wiped down to prevent adjacent foods from being contaminated.
If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot
of vegetables in the refrigerator may cause condensation to form. Wipe off the condensation
with a clean cloth or a paper towel.
If the refrigerator or freezer door is opened or closed too often, warm air may penetrate the
refrigerator and raise its temperature. This can increase the running costs of the unit.
Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin
or personal injury if items are removed with excessive force.
Do not store glass containers in the freezer. Contents may expand when frozen, break the container
and cause injury.

NOTE
If you are leaving home for a short period of time, like a short vacation, the refrigerator should
be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in
the freezer.
If you are leaving the refrigerator turned off for an extended period of time, remove all food
and unplug the power cord. Clean the interior, and leave the doors open to prevent fungi from
growing in the refrigerator.
 28 HOW TO USE

Storing Food
Food Preservation Location
ENGLISH

Each compartment inside the refrigerator is designed to store di erent types of food.
Store your food in the optimal space to enjoy the freshest taste.

Ice storage bin Adjustable refrigerator shelf

If a large amount Adjustable shelves to meet
of ice is needed, your individual storage needs.
transfer the ice
in the storage bin
to another container.
Dairy Corner
Store dairy products such
as butter, cheese, etc.

Freezer Shelves
Store various frozen
Door Bins
ice cream, etc. Store small food or beverages,
condiments, juice, beer, etc.

Freezing Zone
Fresh Zone
etc. after wrapping it in Store vegetables and fruits.
foil.

ALL STANDARD DOOR MODELS

CAUTION
Do not store food with high moisture content towards the top of the refrigerator. The moisture
could come in direct contact with the cold air and freeze.
Wash food before storing it in the refrigerator. Vegetables and fruit should be washed, and food
packaging should be wiped down to prevent adjacent foods from being contaminated.
If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot
of vegetables in the refrigerator may cause condensation to form. Wipe o the condensation
with a clean cloth or a paper towel.
If the refrigerator or freezer door is opened or closed too often, warm air may penetrate the
refrigerator and raise its temperature. This can increase the running costs of the unit.
Do not ov or pack items too tightly into door bins. Doing so may cause damage to the bin
or personal injury if items are removed with excessive force.
Do not store glass containers in the freezer. Contents may expand when frozen, break the container
and cause injury.

NOTE
If you are leaving home for a short period of time, like a short vacation, the refrigerator should
be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in
the freezer.
If you are leaving the refrigerator turned o for an extended period of time, remove all food
and unplug the power cord. Clean the interior, and leave the doors open to prevent fungi from
growing in the refrigerator.
Parts, features and options vary by model. Your model may not include every option.
 HOW TO USE 29

Food Storage Tips Storing Frozen Food

ENGLISH
* The following tips may not be applicable NOTE
depending on the model.
Check a freezer guide or a reliable cookbook
Wrap or store food in the refrigerator in airtight for further information about preparing food
and moisture-proof material unless otherwise for freezing or food storage times.
noted. This prevents food odor and taste
transfer throughout the refrigerator. For dated
products, check date code to ensure freshness. Freezing
Your freezer will not quick-freeze a large
Food How To
quantity of food. Do not put more unfrozen
Butter or Keep opened butter in a covered food into the freezer than will freeze within
Margarine dish or closed compartment. 24 hours (no more than 2 to 3 lbs. of food per
When storing an extra supply, wrap in cubic foot of freezer space). Leave enough
freezer packaging and freeze.
space in the freezer for air to circulate around
Cheese Store in the original wrapping
packages. Be careful to leave enough room at
until you are ready to use it.
Once opened, rewrap tightly in the front so the door can close tightly.
plastic wrap or aluminum foil. Storage times will vary according to the quality
Milk Wipe milk cartons. For coldest and type of food, the type of packaging or wrap
milk, place containers on an used (how airtight and moisture-proof) and
interior shelf. the storage temperature. Ice crystals inside a
Eggs Store in original carton on interior sealed package are normal. This simply means
shelf, not on door shelf. that moisture in the food and air inside the
Fruit Do not wash or hull the fruit package have condensed, creating ice crystals.
until it is ready to be used. Sort
and keep fruit in its original
NOTE
container, in a crisper, or store in a Allow hot foods to cool at room temperature
completely closed paper bag on a for 30 minutes, then package and freeze.
refrigerator shelf. Cooling hot foods before freezing saves
Leafy Remove store wrapping and trim energy.
Vegetables or tear off bruised and discolored
areas. Wash in cold water and
drain. Place in plastic bag or
plastic container and store in
vegetable drawer.
Vegetables Place in plastic bags or plastic
with skins container and store in vegetable
(carrots, drawer.
peppers)
Fish Store fresh fish and shellfish in the
freezer section if they are not being
consumed the same day of purchase.
It is recommended to consume fresh
fish and shellfish the same day
purchased.
Leftovers Cover leftovers with plastic wrap
or aluminum foil, or store in plastic
containers with tight lids.
Ice Cream When storing frozen food like ice
cream for a long period, place it on
the freezer shelf, not in the door bins.
 30 HOW TO USE

Storing Frozen Food (continued) Detaching and Assembling the

ENGLISH

Packaging
Storage Bins
Successful freezing depends on correct Fresh Zone Drawers
packaging. When you close and seal the
The Fresh Zone drawers provide storage for fruit
package, it must not allow air or moisture in or
out. If it does, you could have food odor and and vegetables.
taste transfer throughout the refrigerator and
To remove the Fresh Zone
could also dry out frozen food.
drawers, pull out the
Packaging recommendations: drawer to full extension
y Rigid plastic containers with tight-fitting lids 햲, lift the front up 햳,
y Straight-sided canning/freezing jars and pull straight out.
y Heavy-duty aluminum foil
y Plastic-coated paper To install, slightly tilt
y Non-permeable plastic wraps up the front, insert the
y Specified freezer-grade self-sealing plastic drawer into the frame and
bags push it back into place.

Follow package or container instructions for

proper freezing methods.

Do not use
y Bread wrappers
y Non-polyethylene plastic containers
y Containers without tight lids
y Wax paper or wax-coated freezer wrap
y Thin, semi-permeable wrap

NOTE: When removing or installing the lower

Fresh Zone drawer, lift the cover to help remove
or insert the drawer.

CAUTION
y Use both hands to assemble and
disassemble the Fresh Zone. The
compartment is heavy when filled with
food and may cause injury if dropped.
y Open the refrigerator door fully when
disassembling or reassembling the
Fresh Zone.
 HOW TO USE 31

To Remove the Fresh Zone Cover Water Tank

ENGLISH
Hold the cover with both hands and pull it out. CAUTION: You will see the water tank
while removing the Fresh Zone drawer. Do not
remove the water tank or water leakage may
occur. The water tank is not a removable part.

NOTE: Remove the Fresh Zone drawers before

Tank
removing the Fresh Zone cover.

Door Bins
The door bins are removable for easy cleaning Dairy Corner ( Basic Model )
and adjustment.

1 To remove the bin, simply lift the bin up and

pull straight out.

1 To remove the Dairy Corner, simply lift the

bin up and pull straight out.

2 To replace the bin, slide it in above the 2 To replace the Dairy Corner, slide it in above
desired support and push down one side at the desired support and push down until it
a time until it snaps into place. snaps into place.

NOTE: If you close the refrigerator door with

NOTE the Dairy Corner open, the refrigerator door
Some bins may vary in appearance and will may not close properly. Make sure to close the
only fit in one location. Dairy Corner completely after use.

CAUTION
Do not apply excessive force while
detaching or assembling the storage
bins.
Do not use the dishwasher to clean the
storage bins and shelves.
Regularly detach and wash the storage
bins and shelves; they can become
easily contaminated by the food.
 32 HOW TO USE

Door-in-Door (Door-in-Door Model) Door-in-Door Door Bins

ENGLISH

The Door-in-Door compartment allows for easy The Door-in-Door inner and outer door bins are
access to commonly used food items. The outer removable for easy cleaning.
Door-in-Door door includes three additional door
bins.

Door-in-Door Compartment 1 To remove the door bins, lift up and pull out.
To access the Door-in-Door compartment, lightly 2 To replace the door bins, slide the door bin
press the button on the right refrigerator door in above the desired support and push
handle until you hear a click to open the door. down until it snaps into place.

Ice storage bin

The ice bin stores the ice cubes made by the icemaker.
Door-in-Door Case If you need to remove the ice storage bin, do so as
follows:
To open the Door-In-Door case,
pull evenly on the marked area. NOTE: Use both hands to remove the ice bin to avoid
dropping it.
The Door-In-Door Case is re-
movable for easy cleaning and Lift the ice storage bin slightly and pull it out as
adjustment. shown in the figure.

CAUTION: Remove contents from Door-in-

Door case before disassembly.

1 To remove the Door-In-Door case, lift up and

pull out.
2 To replace the Door-In-Door case, line the
tabs on the Door-In-Door Case with the
slots on the door and push down until it
snaps into place.
 HOW TO USE 33

Adjusting the Refrigerator Suggested Placement of Shelves

ENGLISH
Shelves
The shelves in your refrigerator are adjustable
to meet your individual storage needs.

Adjusting the shelv erent

heights will mak exact item you
want easier. Doing so will also reduce the
amount of time the refrigerator door is open
which will save energy.

Detaching the Shelf

1 Remove all items from the shelf. Lift the back
of the shelf slightly to disengage the rail stops.
2 Holding the shelf with both hands, tilt the shelf
and pull it out.
NOTE
Parts, features and options vary by model.
1
Your model may not include every option.
Standard door models with a horizontal
display have three refrigerator shelves.

of the freezer
2

Assembling the Shelf CAUTION

Do not clean glass shelves with
Tilt the front of the shelf up and guide the shelf warm water while they are cold.
into the slots at a desired height, keeping shelf Shelves may break if exposed to
holder down. 1 Slide the shelf in, then lower sudden temperature changes or impact.
the front of the shelf. 2 Glass shelves are heavy. Use special
1 care when removing them.
Back

Front
Down 1
Shelf holder goes down, under rib.

CAUTION
Make sure that shelves are level from one
side to the other. Failure to do so may
result in the shelf falling or food spilling.
 34 MAINTENANCE

MAINTENANCE
ENGLISH

Cleaning
y Both the refrigerator and freezer sections defrost automatically; however, clean both sections
about once a month to prevent odors.
y Wipe up spills immediately.
y Always unplug the refrigeration before cleaning.

General Cleaning Tips Inside Walls (allow freezer to warm up

so the cloth will not stick)
y Unplug refrigerator or disconnect power.
y Remove all removable parts, such as To help remove odors, you can wash the inside
shelves, crispers, etc.
of the refrigerator with a mixture of baking soda
y Use a clean sponge or soft cloth and a and warm water. Mix 2 tablespoons of baking
mild detergent in warm water. Do not use
abrasive or harsh cleaners. soda to 1 quart of water (26 g soda to 1 liter
water.) Be sure the baking soda is completely
y Hand wash, rinse and dry all surfaces
thoroughly. dissolved so it does not scratch the surfaces of
the refrigerator.
Exterior
Door Liners and Gaskets
Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic Use a clean sponge or soft cloth and a mild
parts. Wax painted metal surfaces at least detergent in warm water. Do not use cleaning
twice a year using appliance wax (or auto paste waxes, concentrated detergents, bleaches,
wax). Apply wax with a clean, soft cloth. or cleaners containing petroleum on plastic
refrigerator parts.
For products with a stainless steel exterior,
use a clean sponge or soft cloth and a mild Plastic Parts (covers and panels)
detergent in warm water. Do not use abrasive
or harsh cleaners. Dry thoroughly with a soft Use a clean sponge or soft cloth and a mild
cloth. detergent in warm water. Do not use window
sprays, abrasive cleansers, or flammable fluids.
CAUTION These can scratch or damage the
material.
y Do not use a rough cloth or sponge
when cleaning the interior and exterior Condenser Coils
of the refrigerator. Use a vacuum cleaner with an attachment to
y Do not place your hand on the bottom clean the condenser cover and vents. Do not
surface of the refrigerator when opening remove the panel covering the condenser coil
and closing. area.

WARNING
Use non-flammable cleaner. Failure to do
so can result in fire, explosion, or death.
 MAINTENANCE 35

Replacing the Water Filter

ENGLISH
It is recommended that you replace the water
Rotate the water er up into position and
filter:
close the cover. The cover will click when
Approximately every closed correctly.
six months.
When the water fi lter
indicator turns on.
When the water
dispenser output
decreases.
When the ice cubes are smaller than normal.

1 Remove the old water er.

3 After the water filter is replaced, dispense
Lower or remove 2.5 gallons of water (flush for approximately
the top left shelf to five minutes) to remove trapped air and
allow the water er contaminants from the system. Do not
to rotate all the way dispense the entire 2.5 gallon amount
down. continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and
Pinch the sides to open the w over. 60 seconds OFF.
NOTE: Replacing the water er causes a
small amount of water (around 1 oz. or 25 NOTE
cc) to drain. Place a cup under the front end
of the water fi lter cover to collect any leaking refrigerator.
water. Hold the water fi lter upright, once it is
removed, to prevent any remaining water from the ice and water dispensed.
spilling out of the water fi lter.

Pull the water er NOTE

downward and turn To purchase a replacement w
it counterclockwise Visit your local dealer or distributor
to pull it out. Make Web: Find Parts & Accessories from
sure to rotate the - Support section of lg.com
ter down completely Call : 1-800-243-0000 (USA)
before pulling it out of 1-888-542-2623 (Canada)
the manifold hole. Part number of the replacement water
ADQ73613401 (LT800P)
2 Replace with a new water filter. ADQ74793501(LT1000P)
Take the new water er out of its packing
and remove the protective cover from the o-
rings. With water tabs in the horizontal
position, push the new water into the
manifold hole until it stops.
 36 MAINTENANCE

NOTE
The following information applies only for the next models : LSXS26326*,LSXS26366*,LSXS26466*,LSXS26386*,LSXC22326*,
GS73SGS,GS74SDS,GS73SDS,GS74SGS,GS73SDD,LSXS26336D,LSXS26336V,GS73SGG,LSXC22386*,LSXC22336*.
ENGLISH

Performance Data Sheet

Use Replacement Cartridge : ADQ73613401(LT800P)
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or

53 for the reduction of substances listed below.

Capacity 200 Gallons (757 Liters) Contaminant Reduction Determined by NSF testing.

Average Average Average Product Max. Permissible NSF Reduction

Contaminant Reduction
Concentration Reduction Water Concentration Product Water Concentration Requirements

Chlorine Taste and Odor 2.0 mg/L 2.0 mg/L ± 10 % 97.5 % 0.05 mg/L N/A ≥ 50 %
Nominal Particulate Class I
5,600,000 pts/mL At least 10,000 particles/mL 99.3 % 73.000 pts/mL N/A ≥ 85 %
>0.5µm to >1µm

Asbestos 170 MFL 10 7 to 10 8 MFL; fibers greater >99 % < 1 MFL N/A ≥ 99 %
than 10µm in length

Atrazine 0.0087 mg/L 0.009 mg/L ± 10 % 94.2 % 0.0005 mg/L 0.003 mg/L N/A

Benzene 0.017 mg/L 0.015 mg/L ± 10 % 97.0 % < 0.0005 mg/L 0.005 mg/L N/A
Carbofuran 0.073 mg/L 0.08 mg/L ± 10 % 98.8 % 0.001 mg/L 0.04 mg/L N/A
Lindane 0.002 mg/L 0.002 mg/L ± 10 % 98.8 % 0.00002 mg/L 0.0002 mg/L N/A
P-Dichlorobenzene 0.263 mg/L 0.225 mg/L ± 10 % 99.6 % 0.001 mg/L 0.075 mg/L N/A
Toxaphene 0.015 mg/L 0.015 mg/L ± 10 % 93.5 % 0.001 mg/L 0.003 mg/L N/A
2,4-D 0.25 mg/L 0.210 mg/L ± 10 % 99.5 % 0.0012 mg/L 0.07 mg/L N/A
Lead pH6.5 0.150 mg/L 0.15 mg/L ± 10 % > 99.3 % 0.001 mg/L 0.010 mg/L N/A
Lead pH8.5 0.150 mg/L 0.15 mg/L ± 10 % > 99.3 % 0.001 mg/L 0.010 mg/L N/A
Mercury pH6.5 0.006 mg/L 0.006 mg/L ± 10 % 96.5 % 0.0002 mg/L 0.002 mg/L N/A
Mercury pH8.5 0.0062 mg/L 0.006 mg/L ± 10 % 86.9 % 0.0081 mg/L 0.002 mg/L N/A
Cyst* 200,000 cysts/L Minimum 50,000 cyst/L > 99.99 % < 1 cysts/L N/A ≥ 99.95 %

* Based on the use of Cryptosporidium parvum oocysts

NOTE .
The following information applies only for the next models : LSXS26336S

Use Replacement Cartridge: ADQ74793501 (LT1000P)

Capacity 200 Gallons (757 Liters) Substance Reduction Determined by NSF testing.
Average NSF specified Avg % Average Product Max Permissible NSF Reduction
Substance Reduction
Influent Challenge Challenge Concentration Reduction Water Concentration Product Water Concentration Requirement
Chlorine Taste and Odor 2.0 µg/L 2.0 µg/L± 10% >97.5% 0.050 µg/L N/A ≥ 50.00%
Nominal Particulate Class I, ≥ 0.5
12,000,000 pts/mL At least 10,000 particles/mL 99.80% 24,000 pts/ml N/A ≥ 85.00%
to < 1.0 µm
7 8
10 to 10 MFL; fibers greater than
Asbestos 180 MFL >99.00% < 1 MFL N/A ≥ 99.00%
10 µg/L in length
Atrazine 8.5 µg/L 9.0 µg/L ± 10% >94.10% 0.500 µg/L 3.0 µg/L NA
Benzene 15.0 µg/L 15.0 µg/L ± 10% >96.60% 0.510 µg/L 5.0 µg/L NA
Carbofuran 74.0 µg/L 80.0 µg/L ± 10% 98.30% 1.258 µg/L 40 µg/L NA
Lindane 1.9 µg/L 2.0 µg/L ± 10% >99.00% 0.019 µg/L 0.2 µg/L NA
P-Dichlorobenzene 230.0 µg/L 225.0 µg/L ± 10% >99.80% 0.460 µg/L 75.0 µg/L NA
2,4-D 210.0 µg/L 210.0 µg/L ± 10% >99.90% 0.210 µg/L 70.0 µg/L NA
Lead @ pH 6.5 140.0 µg/L 150.0 µg/L ± 10% 99.60% 0.560 µg/L 10.0 µg/L NA
Lead @ pH 8.5 150.0 µg/L 150.0 µg/L ± 10% >99.70% < 0.500 µg/L 10.0 µg/L NA
Mercury @ pH 6.5 5.9 µg/L 6.0 µg/L ± 10% 91.00% 0.531 µg/L 2.0 µg/L NA
Mercury @ pH 8.5 5.6 µg/L 6.0 µg/L ± 10% 92.50% 0.420 µg/L 2.0 µg/L NA
Cyst* 100,000 cysts/L Minimum 50,000 cysts/L >99.99% 10 cysts/L N/A ≥ 99.95%
Atenolol 240 ng/L 200 ± 40% ng/L > 95.50% 10.80 ng/L 30 ng/L NA
Carbamazepine 1600 ng/L 1400 ± 40% ng/L 98.40% 25.60 ng/L 200 ng/L NA
DEET 1600 ng/L 1400 ± 40% ng/L 97.10% 46.40 ng/L 200 ng/L NA
Trimethoprim 170 ng/L 140 ± 40% ng/L >96.80% 5.44 ng/L 20 ng/L NA
Linuron 160 ng/L 140 ± 40% ng/L >96.60% 5.44 ng/L 20 ng/L NA
Phenytoin 200 ng/L 200 ± 40% ng/L >94.80% 10.40 ng/L 30 ng/L NA
Ibuprofene 400 ng/L 400 ± 40% ng/L >94.50% 22.00 ng/L 60 ng/L NA
Naproxen 140 ng/L 140 ± 40% ng/L >96.10% 5.46 ng/L 20 ng/L NA
Estrone 120 ng/L 140 ± 40% ng/L >96.10% 4.68 ng/L 20 ng/L NA
Bisphenol A 2000 ng/L 2000 ± 40% ng/L >98.90% 22.00 ng/L 300 ng/L NA
Nonyl Phenol 1600 ng/L 1400 ± 40% ng/L >97.10% 46.40 ng/L 200 ng/L NA
* Based on the use of Cryptosporidium parvum oocysts
 MAINTENANCE 37

CAUTION
Application Guidelines/

ENGLISH
Water Supply Parameters To reduce the risk associated with property
Service Flow 0.5 gpm (1.9 lpm) damage due to water leakage:
Read and follow Use Instructions before
Water Supply - Potable Water installation and use of this system.
Water Pressure 20 -120 psi (138 - 827 kPa) Installation and use MUST comply with
Water Temperature 33°F - 100°F (0.6°C - 38°C) all state and local plumbing codes.
Do not install if water pressure exceeds
It is essential that the manufacturer’s recom- 120 psi (827 kPa). If your water pressure
exceeds 80 psi (552 kPa), you must install
replacement requirements be carried out for the a pressure limiting valve. Contact a plumb-
product to perform as advertised. ing professional if you are uncertain how to
check your water pressure.
NOTE Do not install where water hammer
While the testing was performed under conditions may occur. If water hammer
standard laboratory conditions, actual conditions exist you must install a water
performance may vary. hammer arrester. Contact a plumbing
professional if you are uncertain how to
Replacement Cartridge: check for this condition.
Do not install on hot water supply lines.
ADQ73613401(LT800P) The maximum operating water tem-
ADQ74793501(LT1000P)
For estimated costs of replacement elements (37.8°C).
please call 01 8000 910 683 (24 hours per
day/7 days per week) or visit our website at when temperatures drop below 40°F
www.lge.com
(4.4°C).

WARNING replaced every 6 months, at the rated

To reduce the risk associated with chok- capacity or if a noticeable reduction in
ing:
Do not allow children under 3 years of
age to have access to small parts dur- tridge when temperatures are expected
ing the installation of this product. to drop below 33° F (0.6 ºC).
To reduce the risk associated with the Do not install systems in areas where
ingestion of contaminants: ambient temperatures may go above

Do not use with water that is microbi-

prevention device is installed on a water
ologically unsafe or of unknown quality
system, a device for controlling pres-
without adequate disinfection before or
sure due to thermal expansion must be
installed.
cyst reduction may be used on disin-

and free of leaks.

cysts. EPA Establishment # 070595-
MEX-001
Manufactured for LG Electronics by MCM Co.,
Ltd. 45-10, Nowon-Ri, Yiwol-Myun, Jinchun-Kun,
Chung-Buk, Korea.
 38 MAINTENANCE
ENGLISH
ESPAÑOL
 SMART DIAGNOSIS 39

SMART DIAGNOSIS

ENGLISH
Should you experience any problems with your
4 Press and hold the Freezer button for three
refrigerator, it has the capability of transmitting seconds while continuing to hold your phone
data via your telephone to the LG service to the speaker.
center. This gives you the capability of speaking
directly to our trained specialists. The specialist
records the data transmitted from your machine
and uses it to analyze the issue, providing a fast
and e ective diagnosis.
If you experience problems with your refrigerator,
call to the LG service center. Only use the Smart
TM
Diagnosis feature when instructed to do so 5 After you hear three beeps, release the
by the LG call center agent. The transmission Freezer button.
sounds that you will hear are normal sounds
similar to fax machine. 6 Keep the phone in place until the tone
transmission has This takes about
three seconds, and the display will count
TM
Smart Diagnosis cannot be activated unless down the time. Once the countdown is
your refrigerator is connected to power. If your over and the tones have stopped, resume
refrigerator is unable to turn on, then trouble- your conversation with the specialist, who
shooting must be done without using Smart will then be able to assist you in using the
Diagnosis.
TM
information transmitted for analysis.

USING SMART DIAGNOSISTM

First, call to the LG service center. Only use the NOTE
Smart Diagnosis TM feature when instructed to For best results, do not move the phone
do so by the LG callcenter agent. while the tones are being transmitted.
If the call center agent is not able to get
1 Lock the display. To lock the display, press an accurate recording of the data, you
and hold the Lock button for three seconds. may be asked to try again.
(If the display has been locked for over ve
minutes, you must deactivate the lock and
then reactivate it.) NOTE
2 Open the refrigerator door. Call quality di erences by region may
a ect the function.
Use the home telephone for better
communication performance, resulting
in better service.
Bad call quality may result in poor data
transmission from your phone to the
machine, which could cause Smart
Diagnosis TM to malfunction.

3 Hold the mouthpiece of your phone in

front of the speaker that is located on the
right hinge of the refrigerator door, when
instructed to do so by the call center.
 40 TROUBLESHOOTING

TROUBLESHOOTING
ENGLISH

Common Product Questions

How do I unclog the ice dispenser chute? How long will it take for my ice bin to
Eliminate the frost of ice fragments by re- fi ll completely?
moving the ice bin and clearing the chute Once the ice supply in the bin has been
with a plastic utensil. Dispensing cubed ice completely exhausted, it may take up
can also help prevent frost or ice fragment to 90 minutes before additional ice is
buildup. available, and approximately 72 hours to
Make sure that the refrigerator doors are completely refill the bin.
closed before attempting to dispense ice.
Why does my ice and water taste
Why are ice crystals and frost forming unusual?
on my frozen food? It is recommended that you replace the
When the doors are opened often or for water fi lter:
long periods of time, warm, humid air t Approximately every 6 months.
enters the compartment. This raises the t When the water fi lter indicator turns on.
temperature and moisture level within the t When the water dispenser output
compartment. Increased moisture will lead decreases.
to frost and condensation. To lessen the t When the ice cubes are smaller than
effect, reduce the frequency and duration normal.
of door openings.
If your refrigerator was recently installed,
dispense 2.5 gallons of water (flush for
approximately 5 minutes) to remove
trapped air and contaminants from the
system. Do not dispense the entire 2.5
gallon amount continuously. Depress and
release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
 TROUBLESHOOTING 41

Noises You Might Hear

ENGLISH
Noise Possible Causes Solutions
Clicking The defrost control will click when Normal Operation
the automatic defrost cycle begins
and ends. The thermostat control (or
refrigerator control on some models)
will also click when cycling on and
off.
Rattling Rattling noises may come from the Normal Operation
flow of refrigerant, the water line on
the back of the unit, or items stored
on top of or around the refrigerator.
Refrigerator is not resting solidly on Floor is weak or uneven or leveling
the floor. legs need to be adjusted. See the Door
Alignment section.
Refrigerator with linear compressor Normal Operation
was jarred while running.

Whooshing Evaporator fan motor is circulating air Normal Operation

through the refrigerator and freezer
compartments.
Air is being forced over the Normal Operation
condenser by the condenser fan.
Gurgling Refrigerant flowing through the Normal Operation
cooling system.
Popping Contraction and expansion of the Normal Operation
inside walls due to changes in
temperature.
Sizzling Water dripping on the defrost heater Normal Operation
during a defrost cycle.
Vibrating If the side or back of the refrigerator To eliminate the noise, make sure that the
is touching a cabinet or wall, some of sides and back cannot vibrate against any
the normal vibrations may make an wall or cabinet.
audible sound.
Dripping Water running into the drain pan Normal Operation
during the defrost cycle.
Pulsating or Your refrigerator is designed to run Normal Operation
high-pitched more efficiently to keep your food
sound items at the desired temperature. The
high efficiency compressor may cause
your new refrigerator to run longer
than your old one, but it is still more
energy efficient than previous models.
While the refrigerator is running, it
is normal to hear a pulsating or high-
pitched sound.
 42 TROUBLESHOOTING

Before Calling for Service

ENGLISH

Review this section before calling for service; doing so will save you both time and money.

Cooling
Problem Possible Causes Solutions
Refrigerator The refrigerator control is set Turn the control ON. Refer to the Setting the
and Freezer to OFF (some models). Controls section for proper temperature settings.
section are Refrigerator is set to Demo Demo Mode allows the lights and control display
not cooling. Mode to work normally while disabling cooling, to save
energy while the refrigerator is on the showroom
floor. See the FAQs or the Setting the Controls
section of this manual for instructions on how to
disable Demo Mode.
Refrigerator is in the defrost During the defrost cycle, the temperature of each
cycle. compartment may rise slightly. Wait 30 minutes and
confirm the proper temperature has been restored
once the defrost cycle has completed.
Refrigerator was recently It may take up to 24 hours for each compartment to
installed. reach the desired temperature.

Refrigerator was recently If the refrigerator was stored for a long period of
relocated. time or moved on its side, it is necessary for the
refrigerator to stand upright for 24 hours before
connecting it to power.
Cooling Refrigerator is replacing an Modern refrigerators require more operating time but
System runs older model. use less energy due to more efficient technology.
too much.
Refrigerator was recently The refrigerator will take up to 24 hours to cool
plugged in or power restored. completely.
The door is opened often or Adding food and opening the door warms the
a large amount of food / hot refrigerator, requiring the compressor to run longer
food was added. in order to cool the refrigerator back down. In order
to conserve energy, try to get everything you need
out of the refrigerator at once, keep food organized
so it is easy to find, and close the door as soon as
the food is removed. (Refer to the Food Storage
Guide.)
Doors are not closed Firmly push the doors shut. If they will not shut all
completely. the way, see the Doors will not close completely or
pop open section in Troubleshooting.
Refrigerator is installed in a The compressor will run longer under warm
hot location. conditions. At normal room temperatures (70°F)
expect your compressor to run about 40% to 80%
of the time. Under warmer conditions, expect it to
run even more often. The refrigerator should not be
operated above 110°F.
Condenser / back cover is Use a vacuum cleaner with an attachment to clean
clogged. the condenser cover and vents. Do not remove the
panel covering the condenser coil area.
 TROUBLESHOOTING 43

Cooling

ENGLISH
P ro ble m Po s s ible C a u s e s S o lu t io n s
Refrigerator or Refrigerator was recently It may take up to 24 hours for each compartment
Freezer section installed. to reach the desired temperature.
is too warm. The air vents are blocked. Locate air vents by using your hand to sense
Cold air circulates from the airflow and move all packages that block vents
freezer to the fresh food and restrict airfl ow. Rearrange items to allow air
section and back again to fl ow throughout the compartment. (Refer to
through air vents in the wall the Airfl ow diagram in the Using Your Refrigerator
dividing the two sections. section.)
Doors are opened often or for When the doors are opened often or for long
long periods of time. periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.
A large amount of food or Adding food warms the compartment requiring
hot food was added to either the cooling system to run. Allowing hot food to
compartment. cool to room temperature before putting it in the
refrigerator will reduce this effect.
Doors not closed correctly. See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.
Temperature control is not If the temperature is too warm, adjust the
set correctly. control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Defrost cycle has recently During the defrost cycle, the temperature of each
completed. compartment may rise slightly and condensation
may form on the back wall. Wait 30 minutes and
confirm the proper temperature has been restored
once the defrost cycle has completed.
Refrigerator or Incorrect temperature control If the temperature is too cold, adjust the control
Freezer section settings. one increment at a time and wait for the
is too cold. temperature to stabilize. Refer to the Setting the
Controls section for more information.
Items in the The Cheese & Butter and This is normal. Items that you would like to keep
Cheese & Butter Condiment bins will be cooler should be stored in the refrigerator section.
and Condiment slightly warmer than the
bins are not as refrigerator compartment.
cool as other
items in the
refrigerator.
 44 TROUBLESHOOTING

Cooling
ENGLISH

Problem Possible Causes Solutions

Interior moisture Doors are opened often or for When the doors are opened often or for long
buildup. long periods of time. periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.
Doors not closed correctly. See the Doors will not close correctly section in
the Troubleshooting section.
Weather is humid. Humid weather allows additional moisture to enter
the compartments when the doors are opened
leading to condensation or frost. Maintaining a
reasonable level of humidity in the home will help
to control the amount of moisture that can enter
the compartments.
Defrost cycle recently During the defrost cycle, the temperature of each
completed. compartment may raise slightly and condensation
may form on the back wall. Wait 30 minutes and
confirm that the proper temperature has been
restored once the defrost cycle has completed.
Food is not packaged Food stored uncovered or unwrapped, and damp
correctly. containers can lead to moisture accumulation
within each compartment. Wipe all containers
dry and store food in sealed packaging to prevent
condensation and frost.
Food is Food with high water content Rearrange items with high water content away
freezing in the was placed near an air vent. from air vents.
refrigerator Refrigerator temperature If the temperature is too cold, adjust the
compartment. control is set incorrectly. control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Refrigerator is installed in a When the refrigerator is operated in temperatures
cold location. below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be
operated in temperatures below 55°F (13°C).
Frost or ice Door is opened frequently or When the doors are opened often or for long
crystals form for long periods of time. periods of time, warm, humid air enters the
on frozen food compartment. This raises the temperature and
(outside of moisture level within the compartment. Increased
package). moisture will lead to frost and condensation.
To lessen the effect, reduce the frequency and
duration of door openings.
Door is not closing properly. Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
 TROUBLESHOOTING 45

Cooling/Ice & Water

ENGLISH
P ro ble m Po s s ible C a u s e s S o lu t io n s
Frost or ice Condensation from food This is normal for food items with a high water
crystals with a high water content content.
on frozen has frozen inside of the
food (inside food package.
of sealed Food has been left in the Do not store food items with high water content in
package). freezer for a long period of the freezer for a long period of time.
time.
Icemaker is Demand exceeds ice The icemaker will produce approximately 70-120
not making storage capacity. cubes in a 24 hour period.
enough ice. House water supply is not Connect the refrigerator to a cold water supply with
connected, valve is not adequate pressure and turn the water shutoff valve
turned on fully, or valve is fully open.
clogged.
If the problem persists, it may be necessary to
contact a plumber.
Water fi lter has been Replacing the water fi lter is recommended:
exhausted. Approximately every six months.
When the water fi lter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Low house water supply The water pressure must be between 20 and 120 psi
pressure. (138 - 827 kPa) on models without a water fi lter and
between 40 and 120 psi (276 – 827 kPa) on models
with a water fi lter.
If the problem persists, it may be necessary to
contact a plumber.
Reverse Osmosis fi ltration Reverse osmosis fi ltration systems can reduce the
system is used. water pressure below the minimum amount and result
in icemaker issues. (Refer to Water Pressure section.)
Tubing connecting The tubing can kink when the refrigerator is moved
refrigerator to house supply during installation or cleaning resulting in reduced
valve is kinked. water fl ow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
Doors are opened often or If the doors of the unit are opened often, ambient
for long periods of time. air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Low ering
the refrigerator temperature can help, as well as not
opening the doors as frequently.
Doors are not closed If the doors are not properly closed, ice production
completely. will be affected. See the Doors will not close
completely or pop open section in Parts & Features
Troubleshooting for more information.
The temperature setting for The recommended temperature for the freezer
the freezer is too warm. compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will be
affected.
 46 TROUBLESHOOTING

Ice & Water

ENGLISH

P ro ble m Po s s ible C a u s e s S o lu t io n s
Icemaker is not Refrigerator was recently It may take up to 24 hours for each compartment to
making enough installed or icemaker recently reach the desired temperature and for the icemaker
ice (continued). connected. to begin making ice.
Icemaker not turned on. Locate the icemaker ON/OFF button on the display
and confi rm that it is set to the Ice On mode.

The ice detecting sensor is Foreign substances or frost on the ice-detecting

obstructed. sensor can interrupt ice production. Make sure
that the sensor area is clean at all times for proper
operation.
The refrigerator is not Connect the refrigerator to the water supply and
connected to a water supply turn the water shuto valve fully open.
or the supply shuto valve is
not turned on.
Icemaker shuto (arm or If your icemaker is equipped with an ice shuto
sensor) obstructed. arm, make sure that the arm moves freely. If
your icemaker is equipped with the electronic ice
shuto sensor, make sure that there is a clear path
between the two sensors.
Ice has bad Water supply contains A water fi lter may need to be installed to eliminate
taste or odor. minerals such as sulfur. taste and odor problems. NOTE: In some cases, a
filter may not help. It may not be possible to remove
all minerals/odor/taste in all water supplies.
Icemaker was recently Ice that has been stored for too long will shrink,
installed. become cloudy, and may develop a stale taste.
Throw away old ice and make a new supply.
The food has not been Rewrap the food. Odors may migrate to the ice if
stored properly in either food is not wrapped properly.
compartment.
The interior of the refrigerator See the Care and Cleaning section for more
needs to be cleaned. information.
The ice storage bin needs to Empty and wash the bin (discard old cubes).
be cleaned. Make sure that the bin is completely dry before
reinstalling it.
Icemaker is Icemaker shuto (arm/sensor) Empty the ice bin. If your icemaker is equipped
making too is obstructed with an ice shuto arm, make sure that the arm
much ice. moves freely. If your icemaker is equipped with the
electronic ice shuto sensor, make sure that there
is a clear path between the two sensors. Reinstall
the ice bin and wait 24 hours to confirm proper
operation.
 TROUBLESHOOTING 47

Ice & Water

ENGLISH
P ro ble m Po s s ible C a u s e s S o lu t io n s
Ice is not Doors are not closed Ice will not dispense if any of the refrigerator doors
dispensing. completely. are left open.
Infrequent use of the Infrequent use of the ice dispenser will cause
dispenser. the cubes to stick together over time, which will
prevent them from properly dispensing. Check the
ice bin for ice cubes clumping/sticking together.
If they are, break up the ice cubes to allow for
proper operation.
The delivery chute is clogged Eliminate the frost or ice fragments by removing
with frost or ice fragments. the ice bin and clearing the chute with a plastic
utensil. Dispensing cubed ice can also help
prevent frost or ice fragment buildup.
The dispenser display is Press and hold the Lock button for three seconds
locked. to unlock the control panel and dispenser.

Ice bin is empty. It may take up to 24 hours for each compartment

to reach the desired temperature and for the
icemaker to begin making ice. Make sure that
the shutoff (arm/sensor) is not obstructed. Once
the ice supply in the bin has been completely
exhausted, it my take up to 90 minutes before
additional ice is available, and approximately 24
hours to completely refill the bin.
Water is Water filter has been Replacing the water filter is recommended:
dispensing exhausted. Approximately every six months.
slowly. When the water filter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Reverse osmosis filtration Reverse osmosis filtration systems can reduce the
system is used. water pressure below the minimum amount and
result in icemaker issues.
If the problem persists, it may be necessary to
contact a plumber or install a booster pump to
compensate for the low pressure.
Low house water supply The water pressure must be between 20 and 120
pressure. psi (138 - 827 kPa) on models without a water filter
and between 40 and 120 psi (276 – 827 kPa) on
models with a water fi lter.
If the problem persists, it may be necessary to
contact a plumber or install a booster pump to
compensate for the low pressure.
 48 TROUBLESHOOTING

Ice & Water

ENGLISH

Problem Possible Causes Solutions

Water is not New installation or water line Dispense 2.5 gallons of water (flush for
dispensing. recently connected. approximately 5 minutes) to remove trapped
air and contaminants from the system. Do
not dispense the entire 2.5 gallon amount
continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.
The dispenser panel is locked. Press and hold the Lock button for three
seconds to unlock the control panel and
dispenser.
Refrigerator or freezer doors are not Water will not dispense if any of the
closed properly. refrigerator doors are left open.
Water filter has been recently After the water filter is replaced, dispense
removed or replaced. 2.5 gallons of water (flush for approximately
5 minutes) to remove trapped air and
contaminants from the system. Do not
dispense the entire 2.5 gallon amount
continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.
Tubing connecting refrigerator to The tubing can kink when the refrigerator
house supply valve is kinked. is moved during installation or cleaning
resulting in reduced water flow. Straighten
or repair the water supply line and arrange it
to prevent future kinks.
The house water supply is not Connect the refrigerator to the water supply
connected, the valve is not turned on and turn the water shutoff valve fully open. If
fully, or the valve is clogged. the problem persists, it may be necessary to
contact a plumber.
Dispensing Refrigerator was recently installed. Allow 24 hours after installation for the
warm water. water storage tank to cool completely.
The water dispenser has been used Depending on your specific model, the
recently and the storage tank was water storage capacity will range from
exhausted. approximately 20 to 30 oz.
Dispenser has not been used for If the dispenser has not been used for
several hours. several hours, the first glass dispensed may
be warm. Discard the first 10 oz.
Refrigerator is connected to the hot Make sure that the refrigerator is connected
water supply. to a cold water pipe.
WARNING: Connecting the refrigerator to a
hot water line may damage the icemaker.
 TROUBLESHOOTING 49

Ice & Water/Parts & Features

ENGLISH
P ro ble m Po s s ible C a u s e s S o lu t io n s
Water has bad Water supply contains A water filter may need to be installed to eliminate
taste or odor. minerals such as sulfur. taste and odor problems.
W ater fi lter has been Replacing the water filter is recommended:
exhausted. • Approximately every six months.
• When the water filter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
Refrigerator was recently Dispense 2.5 gallons of water (flush for
installed. approximately 5 minutes) to remove trapped air and
contaminants from the system. Do not dispense
the entire 2.5 gallon amount continuously. Depress
and release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
Doors will not Food packages are blocking Rearrange food containers to clear the door and
close correctly the door open. door shelves.
or pop open. Ice bin, crisper cover, pans, Push bins all the way in and put crisper cover,
shelves, door bins, or pans, shelves and baskets into their correct
baskets are out of position. positions. See the Using Your Refrigerator section
for more information.
The doors were removed Remove and replace the doors according to the
during product installation Removing and Replacing Refrigerator Handles and
and not properly replaced. Doors section.
Refrigerator is not leveled See Door Alignment in the Refrigeration
properly. Installation section to level refrigerator.
Doors are The gaskets are dirty or Clean the gaskets and the surfaces that they
difficult to open. sticky. touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
Door was recently closed. When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
Refrigerator Leveling legs are not Refer to the Leveling and Door Alignment section.
wobbles or adjusted properly.
seems unstable. Floor is not level. It may be necessary to add shims under the
leveling legs or rollers to complete installation.
Lights do not LED interior lighting failure. The lamps are LED interior lighting, and service
work. should be performed by a qualified technician.
 50 TROUBLESHOOTING

Parts & Features

ENGLISH

Problem Possible Causes Solutions

The interior of The refrigerator is located Make sure that the refrigerator is not located
the refrigerator near a fire source, such as a near a fire source, such as a fireplace, chimney or
is covered with fireplace, chimney, or candle. candle.
dust or soot.
 LIMITED WARRANTY 51
LG ELECTRONICS U.S.A., INC.
LG REFRIGERATOR LIMITED WARRANTY - U.S.A.

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU
AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT

ENGLISH
OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.Should your LG Refrigerator ("Product") fail due to a defect in materi-
als or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its
option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product and
applies only when purchased and used within the United States including U.S. Territories.
WARRANTY PERIOD
Sealed System Compressor
Refrigerator/Freezer (Condenser, Dryer, Connecting
Tube and Evaporator)
One (1) year from the Five (5) years from the date Five (5) years from the Linear / Inverter Compressor Only : Parts
date of original retail of original retail purchase date of original retail Only for years 6-10 from the date of
purchase purchase original retail purchase (Consumer will
Parts and Labor be charged for labor)
(internal/ functional Parts and Labor Parts and Labor
parts only)
•Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90)
days, whichever is greater.
•Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
•Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service
under this limited warranty.
EXCEPT TO THE EXTENT PROHIBTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE
ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE
LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITH-
OUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER
GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES
WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE
PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an
implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty gives you specfic
legal rights and you may also have other rights that vary from state to state.
THIS LIMITED WARRANTY DOES NOT COVER:
•Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs.
•Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service.
•Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.
•Damage resulting from operating the product in a corrosive atmosphere or contrary to the product owner’s manual.
•Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any
other causes beyond the control of LG.
•Damage or failure caused by unauthorized modification or alteration, or if used for other the intended purpose.
•Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use
of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the
Product owner’s manual.
•Damage or failure caused by incorrect electrical current, voltage, or plumbing codes.
•Damage or failure caused by transportation and handling, including scratches, dents, chips, and/or other damage to the
finish of the product, unless such damage is reported within one (1) week of delivery.
•Damage or missing items to any display, open box, or discounted Product.
•Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
•Products with original serial numbers that have been removed, altered, or cannot be readily determined.
•Increases in utility costs and additional utility expenses.
•Any noises associated with normal operation.
•Use of accesories (e.g., water filters, etc.), components, or consumable cleaning products that are not authorized by LG.
•Replacement or light bulbs, filters, or any consumable parts.
•When Product is used for other than normal and proper household use (e.g. commercial or industrial use, offices, and
recreational facilities or vehicles)or contrary to the instructions outlined in the Product’s owner’s manual.
•Costs associated with removal and reinstallation of your Product for repairs.
•Shelves, door bins, drawers, handle and accessories, except for internal/functional parts covered under this limited
warranty.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call 1-800-243-0000 and select the appropriate
option from the menu. Or visit our website at http://www.lg.com. Or by mail: LG Electronics Customer Service P.O. Box
240007 Huntsville, AL 35813 ATTN: CIC
 52 LIMITED WARRANTY

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY
ENGLISH

OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT
ENGLISH

OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT
TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries
and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors,
assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind
whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or
equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited
Warranty.

Notice of Dispute. In the event you intend to commerce an arbitration proceeding, you must first notify LG in writing at least 30
days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department-
Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage in good faith discussions in an
attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the
product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG
are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period
after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an
individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or
consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of
the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or represen-
tative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims
court action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for
arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted
before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is
initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available
online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to
the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG
Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a
conflict berween the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This
arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any
court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is
bound by the terms of this provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us
except to the extent that such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for AAA unless
you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules.
Except as otherwise provided for herein, LG will pay AAA filing, administration and arbitrator fees for any arbitration
initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your
attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the
purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable
attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds
either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as
measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will
be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it
that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it
may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on
the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as
established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA
Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside
unless we both agree to another location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to
participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the
date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with
the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide
by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name
or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing
https://www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial
Number”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone);
no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute
resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full
benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of
the arbitration provision described above.
 LIMITED WARRANTY 53
LG ELECTRONICS CANADA, INC.
LG REFRIGERATOR LIMITED WARRANTY - Canada

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU
AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR

ENGLISH
PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN
ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PRO-
CEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during
the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon
receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product
and applies only to a Product distributed, purchased and used within Canada, as determined at the sole discretion of LGECI.

WARRANTY PERIOD (Note: If the original date of purchase cannot be verified, the warranty will begin sixty
(60) days from the date of manufacture)
Sealed System (Condenser, Dryer, Connecting Tube Linear / Inverter
Refrigerator and Evaporator) Compressor
One (1) year from the One (1) year from the Seven (7) years from Ten (10) years from the
date of original retail date of original retail the date of original retail date of original retail
purchase purchase purchase purchase
Parts and Labor (internal/ Parts only (Consumer will Part only (Consumer will
functional parts only) Parts and Labor be charged for labor) be charged for labor)
•Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days,
whichever is greater.
•Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured, all at the
sole discretion of LGECI.
•Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service
under this Limited Warranty..
LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY
PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES AND CONDITIONS
RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED
WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESEN-
TATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT
ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT
ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE.
UNDER NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE
FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES,
INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF ANTICIPATED PROFITS, LOST
REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY
CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS.
LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
This Limited Warranty gives you specific legal rights. You may also have other rights that vary from province to province
depending on applicable provincial laws. Any term of this Limited Warranty that negates or varies any implied condition or
warranty under provincial law is severable where ot conflicts with such provincial law without affecting the remainder of this
warranty’s terms.
THIS LIMITED WARRANTY DOES NOT COVER:
•Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii)
correct unauthorized repairs or installations of the Product;
•Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service;
•Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted
water supply or inadequate supply of air;
•Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in
the Product’s owner’s manual;
•Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other
causes beyond the control of LGECI or the manufacturer;
•Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair
includes use of parts not authorized or specified by LGECI. Improper installation or maintenance includes installation or
maintenance contrary to the Product’s owner’s manual;.
•Damage or failure cused by unauthorized modification or alteration of the Product, or if used for other than the intended
household purpose/use of the Product, or damage or failure resulting from any water leakage due to improper installation of
the Product;
•Damage or failure caused by incorrect electrical current, voltage or plumbing codes;
•Damage or failure caused by use that is other than normal household use, including, without limitation, commercial or indus-
trial use, including use in commercial offices or recreational facilities, or as otherwise outlined in thev Product’s owner’s manual;
•Damage or failure caused by the use of any accessories, components or cleaning products, including, without limitation, water
filters, that are not approved/authorized by LGECI;
•Replacement of the water filter cartridge due to water pressure that is outside the specified operating range or due to exces-
sive sediment in the water supply;
•Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other damage to the finish
of the Product, unless such damage results from defects in materials or workmanship and is reported to LGECI within one (1)
week of delivery of the Products;
•Damage or missing items to any display, open box, refurbished or discounted Product;
•Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;
•Products with original serial numbers that have been removed, altered or cannot be readily determined at the discretion of
LGECI;
•Increases in utility costs and additional utility expenses in any way associated with the Product;
 54 LIMITED WARRANTY

•Any noises associated with normal operation of the Product;

•Replacement of light bulbs, filters, fuses or any other consumable parts;
•Replacement of any part that was not originally included with the Product;
•Costs associated with removal and/or reinstallation of the Product for repairs; and
ENGLISH

•Shelves, door bins, drawers, handle and accessories to the Product, except for internal/functional parts covered under this
Limited Warranty.
•Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150 km radius from the
nearest authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from
a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for
in-warranty repair.
All costs and expenses associated with the above excluded circumstances, listed under the heading, This Limited Warranty
Does Not Cover, shall be borne by the consumer.TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION,
PLEASE CALL OR VISIT OUR WEBSITE:Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropri-
ate option from the menu, or. Visit our website at http://www.lg.com

PROCEDURE FOR RESOLVING DISPUTES:

EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY
WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND
LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS
ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its parents, subsidiaries and
affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns
and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether
based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out
of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must fist notify LG in writing at least
30 days in advance of initiating the arbitration by sending a letter to LG Electronics, Canada, Inc., Attn: Legal Department-
Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. You and LG agree to engage in good faith discussions in an
attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the
product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are
unable to resolve the dispute within 30 days, either day party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after
sending written notice to LG, you and LG agree to resolve any claims between you and LG only by binding arbitration on an
individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause
in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree
to the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or
consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the
foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any
circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual
action in small claims court, but that small claims court action may not be brought on a class or representative basis except to
the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue
between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration.
The arbitration will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator
chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your
residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department-
Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial
or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s award in any court of competent
jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitra-
tion provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this
provision.
Governing Law. The law of the province or territory of your residence shall govern this Limited Warranty and any disputes
between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or
provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG,
you and LG attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of
the claim, action, dispute or controversy between you and LG.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will
promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these
fees will be governed by the applicable arbitration rules. Except as otherwise provided for herein, LG will pay all filing, adminis-
tration and arbitrator fees for any arbitration initiated in accordance with the applicable arbitration rules and this arbitration
provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by
considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if
applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent
that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or
brought for an improper purpose (as measured by the applicable laws), then the payment of all arbitration fees will be governed
by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that
are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any
rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the
basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established
 LIMITED WARRANTY 55

by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable
arbitration rules. Any in-person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location
available within the province or territory in which you reside unless you and LG both agree to another location or agree to a
telephonic arbitration.

ENGLISH
Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the
remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail
to enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not
mean that LG intends to waive or has waived any provision or part of this Limited Warranty.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to
participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date
of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to optout@lge.com, with the subject
line: “Arbitration Opt Out;” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a)
your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and
(d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing
https://www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on “Find My Model & Serial Number”).
In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this Limited Warranty and
any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal
or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and
LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the
resolution of the claim, action, dispute or controversy between you and LG.You may only opt out of the dispute resolution
procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out
of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited
Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do
not opt out, then you accept all terms and conditions of the arbitration provision described above.
Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User
License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the
rights and obligations of the parties and shall take precedence over the EULA.
 LG Customer Information Center
For inquiries or comments,
visit www.lg.com or call:
1-800-243-0000 USA, Consumer User

1-888-865-3026 USA, Commercial User

1-888-542-2623 CANADA

Register your product Online!

www.lg.com