COC PREPARATION QUESTION

Part I: choose the best answer for the following question

1. _________is an object, which stores data in Row & Column format to store data.
A. Table B. Query C. form D. Report
2. from the following which on is types of query A. SELECT B. INSERT C. UPDATE D. DELETE E. ALL
3. ________is a database object that you can use to create a user interface for a database application.
A. form B. report C. Table D. query
4. ______is an object in desktop databases primarily used for formatting, calculating, printing, and summarizing selected
data. A. form B. Report C. table D. query
5. ____________is a single field or combination of fields in a table that uniquely identifies each record in that table.
A. foreign key B. alternative key C. primary key D. multi value key
6. __________is a field (or fields) in one table that references the primary key in another table.
A. foreign key B. alternative key C. primary key D. multi value key
7. From the following, which one is types of relationship? one to one b. many to many c. one to many d. all
8. what are the four key elements to include in a customer-first strategy
A. Identify what the customers want
B. Distribute feedback throughout your organization
C. Create product/service features based on customer feedback
D. Collect further customer feedback on changes you have made based E. ALL
9. An_______________ is a software program that enables users to create content, lessons and courses using text,
media, and interactions. A. Authoring tool B. Website C. Web server D. Software tool
10. ________is the most popular content management system in the world.
A. Word Press B. joomla C. Xamp Server D. Wamp Server
11. One is not an element to include in a customer-first strategy
A. Identify what the customers want B. Distribute feedback throughout your organization
C. Create product/service features based on customer feedback D. Collect further customer feedback on changes you
have made based E. None
12. __________provides valuable insight into the questions, problems, and solutions your target audience is searching
for. A. Do keyword research B. Use social listening C. Conduct focus groups D. All
13. ________features enable you to set-up the tool for the way you need to work.
A. Publishing B. Administration C. Accessibility D. Assessment
14. From the following, which one is main Categories of Computer Peripherals?
A. Input devices B. Output devices C. Input/output and storage devices D. All
15. A _____________is a statement provided by the seller or manufacturer of a product that it would work in the manner
specified. A. warranty B. customer service C. customer support D. first level support
16. An example of Output device _____________.
A. Printer B. Light pen C. Microphone D. Digital camera
17. The first step in obtaining a peripheral device is? A. Locate suppliers B. Placing an ordered C. Selecting D. All
18. Which of the following is not used for locating of supplier?
A. Searching in internet B. Newspaper C. Contacting the manufacturing directly D. None
19. Which factor are not consider in consider choosing a supplier?
A. the beauty of product B. Does the supplier offer suitable support and training?
C. Contacting the manufacturing directly D. None
20. One of the following the type of things that cause to ergonomic hazards
A. Repetitive and forceful the same movements. B. poor lighting
C. improperly adjusted workstations and chairs D. improper work methods E.ALL
21. Which one is occupational health and safety procedures?
A. Be Aware. B. Maintain Correct Posture. C. Use Equipment Properly D. Locate Emergency Exits. E. ALL
22. A __________is a connection of two or more computers and other peripheral devices to share resources each other.
A. computer network B. Database C. server D. per to per network
23. What is the advantages of Networks?
A. Sharing information/data B. Sharing peripherals
C. Sharing software D. Centralizing administration/support E. All are correct answer
24. What is the disadvantages of Networks?
A. Costly, in terms of extra equipment’s and technical skills B. Data security problems.
C. Data could be at risk to unauthorized access or hackers.D. Spread of computer viruses due to sharing of some files
or programs. E. All
25. From the following network, type classified based on geographical limitation.
A. LAN B. MAN C. WAN D. All
26. What are the categorized of network topologies? A. Bus B. Ring C. Star D. Mesh E. All
27. ______is the physical path between the transmitter and the receiver in a data communication system.
A. Transmission Media B. Twisted Pair Cable C. Twisted Pair Cable D. Optical fiber cable
28. What are three types of guided transmission cable?
A. Twisted Pair Cable B. Coaxial Cable C. Optical fiber cable D. All
29. What are three types of Ethernet cable?
A. Straight-through cable B. Crossover cable C. Rolled cable D. ALL
30. The core elements of a computer are _______________.
A. Central processing unit B. Motherboard C. Power supply D. All
31. __________ is connecting a computer to any other computer anywhere in the world via dedicated routers and
servers. A. Internet B. cyberspace C. WWW D. Web site
32. ___________is a software application that facilitates user interaction with the text, audio, video and other
information that is located on the web. A. Home page B. web page C. web browser D. cache
33. Each website is located at a unique global address called
A. Uniform Resource Locator (URL) B. HTTP C. Hyperlinks D. Web site
34. A___ reference in a document to another section of the document or to another document is termed as
A. Temporary files B. Hyperlink C. Internet D. World Wide Web
35. From the following, which one is odd? A. Google Yahoo C. MSN D. Mozilla fire foxes
36. ______refers to data that is brought 'down' from a network, the World Wide Web (Or Cloud) to reside on a
local drive / computer. A. Upload B. Move C. Copy D. Download
37. ______ is a tool we use to find websites and information on the Internet.
A. Internet Explorer B. Cookies C. search engines D. Book marks
38. The most important protocols for data transmission across the Internet is
A. TCP/IP B. POP C. SMTP D. HTTP
39. Which one is effective communication tools? a. E-mail B. Cell phones C. Smartphones D. All
40. Which of the following symptoms of RAM failure?
A. low performance B. frequent crashes C. Beep Noises D. ALL
41. The most important skills needed by the IT professional who is working as a help desk are:
A. Active Listener B. Technical Skill C. Act as professional D. All
42. . _______is the value given to an incident, problem or change to indicate its relative importance.
A. Service Level Agreement B. Priority C. Help Desk Operator D. Request Order
43. Help Desk IT professionals can perform:
A. Solves client’s problem B. Recording client requests C. Prioritize client requests D. All
44. User documentation comprises
A. Support Portals B. FAQs C. Video tutorials D. Step-by-step guides E. ALL
45. which of the following are primary sources A. diplomatic records B. notes C. diaries D. ALL
46. An ___________is a set of written instructions that document a routine on repetitive activity followed by an
organization. A. Operating Procedure B. user documentation C. FAQS D. user guides
47. PowerPoint files are called _________. A. docxs B. presentations C. pdf D. text