MULTIPLE CHOICES 60%

1/ Which of the following is a portable, personal computer

designed to fit on your lap?
a. desktop
b. notebook
c. handtop
d. PDA
2/ Which of the following tools searches for and removes
unnecessary files?
a. file manager
b. disk defragmenter
c. disk cleanup
d. uninstaller
3/ When you find that your desktop cannot recognize and
communicate with your smartphone when it is plugged in, it
possibly is the issue of:
a. mobility
b. capacity overload
c. compatibility
d. information overload
4/ A bar code scanner would be an example of a/an:
a. processing device
b. storage device
c. input device
d. output device
5/ Which of the following is a main determinant of a computer’s
performance?
a. the amount of RAM
b. speed of the processor
c. the capacity of the cache memory
d. All of the above
6/ Which of the following best describes the term, cybercrime?
a. online or Internet-based illegal acts
b. using the Internet to apprehend and prosecute criminals
c. any illegal act involving a computer
d. a type of gaming software that simulates criminal acts
7/ Which language needs an interpreter to be able to run on the
computer?
a. machine language
b. compilers
c. assembly language
d. high level language
8/ Which of the following refers to the right of individuals and
companies to deny or restrict the collection and use of
information about them?
a. information privacy
b. social restrictions
c. data rights
d. acceptable use
9/ Windows, Linus and which other operating systems constitute
three desktop operating systems?
a. Mac OS
b. Amazon
c. Internet Explorer
d. Yahoo
10/ Which of the following kinds of computing refers to an
environment of servers that house and provide access to resources
users access through the internet?
a. liberated
b. digital
c. disperse
d. cloud
11/ Which of the following is NOT a characteristic of good
information?
a. technology
b. accurate
c. timely
d. value of money
12/ What kind of software consists of programs designed to make
users more productive and/or assist them with personal tasks?
a. application
b. operating
c. utility
d. system
13/ A modem is used:
a. to load share between two different servers
b. to convert between analog and digital signals for
transmitting data over telephone lines.
c. to scan documents
d. to store data
14/ Which of the following kinds of software allows users to
create and manipulate documents containing mostly text and
sometimes graphics?
a. desktop publishing
b. image processing
c. contextual
d. word processing
15/ ____ refers to the products,methods,inventions, and standards
used for producing information.
a. Information systems
b. Interrelated components
c. Information technology
d. Information components
16/ The basis idea of Moore's law is that:
a. people tend to want more information than they need
b. The density of transistors on a computer chip doubles
every 18-24 months.
c. computer memory is getting bigger.
d. IT makes people more productive.
17/ There are many types of application software. Browsing is an
example of a:
a. communication application software
b. graphic and media application software
c. business application software
d. personal interests’ application software
18/ Which one of these is NOT a component of an information
system?
a. Staff performance evaluation
b. Software
c. People
d. Hardware
19/ In internet terminology, what is the term, google.com, called?
a. domain name
b. Internet service provider
c. web page protocol
d. TLD
20/ _______ is the most popular INTERNET standard.
a. UML
b. OSI
c. Ethernet
d. TCP/IP
21/ You have a new word processing program. Which of the
following is least likely to be a feature in the program’s spelling
checker?
 a. the capability to check for contextual spelling errors.
b. the capability to check the arithmetic in a table of
calculations.
c. the capability to check the spelling of a specific document
section.
d. the capability to check for a misuse of homophones.
22/ Which statement best describes how the RFID standard
works?
a. A note on a network must have an individual ID code that
can communicate with other ready devices
b. Two connected network devices use infrared light to
create a direct frequency.
c. The network uses radio signals to communicate with a tag
places in or attached to an object, animal, or person.
d. The network users reference devices instead of actual
devices to speed up the transmission process.
23/ Which of the following is application software that allows
users to access and view webpages?
a. host
b. browser
c. reader
d. server
24/ Which of the following is not one of the reasons that a mobile
device can be categorized as a computer?
a. It can store information for future use.
b. It can accept output
c. It operates under the control of instructions stored in its own
memory.
d. It can process data according to specified rules
25/ Which category of applications allow you to locate a nearby
restaurant or check the weather forecast?
 a. geography-based
b. lifestyle
c. education
d. convenience
26/ You have heard that it is possible to improve your computer’s
performance by storing all related files for a particular program
together. What is the term for this?
a. defragmenting
b. operationalization
c. compression
d. maintenance
27/ Which of the following is NOT a strategy that supports green
computing?
a. regulating manufacturing process
b. recycling
c. creating web apps instead of desktop apps
d. using energy efficient hardware
28/ IT supply chain decision support is concerned with:
a. enabling managers to process and evaluate SCM related
decisions using different optimization techniques.
b. measurement of the supply chain performance through data
analysis tools.
c. cooperation and collaboration with suppliers, partners and
etc via the Internet
d. collection,generation and storage of vast data and
tracking of the same through automated means.
29/ A ______ enables company to do exchange the data between
the different applications and different platforms
a. web application
b. web pages
c. web service
 d. none of these
30/ In _____ E-Commerce Model, free basis version is provided
to wake the Internet of customers and introduce the product, users
have to pay for used advanced versions with full features.
a. Franchising
b. Freemium
c. Open source
d. Subscription
e. Aggregator
31/ The biggest difference between Web 1.0 and web 2.0 is _____
a. More flash based videos
b. An increase in the use of copyrighted material
c. An increase in collaboration and information sharing
d. reduced use of HTML
32/ HTML is used for:
a. define the structure and layout of web pages
b. Structure data more efficiently
c. communicate with the supply chain partners
d. exchange web pages over the Internet
33/ Which of the following is not a technology used by hot
spots?
a. Bluetooth
b. WiMAX
c. Wi-fi
d. UWB
34/ Which success factor of e-commerce includes “competitive
prices”?
a. advertising and incentives
b. selection and value
c. community relationship
d. performance and service
35/ Uber or Airbnb is an example of what type of business model
type?
a. Aggregator
b. subscription
c. freemium
d. Brick and motar
36/ As shown in the figure:

a. 62
b. 65
c. 58
d. 77
37/ What features are frequently used in word processing to
prepare a structure for a long document?
a. Multilevel list
b. heading style
c. section breaks
d. all of the above
38/ Where would you find the Add level and delete level buttons
in MS Excel list?
a. These are located in the Sort & amp, Filter group
b. These are located in the Custom Filter dialogue box.
c. These are located in the Sort dialogue box
d. These are located in the Filter options list
39/ What happens to the header row when you click on the filter
command?
 a. Drop-down arrows appear for the header cell in each
column.
b. A filter dialogue box will open with options
c. you will see a check list of all the column titles.
d. Nothing happens
e. none of these
40/ In MS Wordm which button name below will be used to
determine the contents that are the same of different in Header
and Footer among sections/chapter?
a. Show next
b. connected to previous
c. switch between header and footer
d. link to previous
41/ In MS Word, when we eant to use Mail Merge to merge the
data into the document, what type of extension the data source
files are?
a. *.docx
b. *.xlsx
c. *.docx and *.xlsx
d. All of the above
42/ In MS Powerpoint, to change Fonts for all slides, which
feature will be used?
a. slide layout
b. align text
c. format painters
d. slide master
43/ In MS Word, which of the following is required to add
different headers or footers to different parts of a document?
a. Page breaks at the end of each page
b. section breaks, next page
c. alignment tabs
 d. all of the above
44/

45/ Which of the following statements about databases is false?

a. A database administrator is responsible for the development
and management of a database.
b. A data warehouse utilitizes a database
c. Database are quick and easy to develop and install in an
organizational context
d. database are becoming more popular
46/ In MS Excel, what is an important first step before using the
Subtotal command?
a. Click on the Home Menu
b. Sort your data
c. Filter your data
d. Insert rows for the subtotals
e. None of the above are correct
47/
48/ What is the final step of a mail merge in nMS Word?
a. Finalize
b. Select recipients
c. Finish and Merge
d. Insert Merge Fields
49/ Choose the INCORRECT statement in MS Excel?
a. When calculating the values in groups (subtotal) in a certain
column, it is necessary to order that column first
b. Excel may allow to sort a list based on 3 columns (levels),
and it cannot sort based on the number of columns greater
than 3
c. We can use the sort button on the toolbar to sort a list by 1
column
d. When using the Advanced Filter function, in the filter
criteria area, the AND condition will be placed on the same
row, the OR condition will be placed on the difference row.
50/ User process data in the database using:
a. reports
b. logic
c. querles
d. forms
WRITING (40%)
1/ Define at least three of the different types of websites, giving
examples wherever possible and defining all relevant terms?

2/ What are the symptoms of a user with technology addiction?

suggest how to reduce the addiction?

3/ Discuss at least four advantages of the database approach?

4/ What are the symptoms of a user with technology addiction?

Suggest how to reduce the addiction.?